Supply Chain Integrity Business Process Architecture John D Andrea Director, Global Supply Chain Program Management
Agenda Dell Risk Management Program Architecture Threats Influences Risk Register Segmented Supply Chain Risk Governance Process Summary 2
Dell > Fortune 40 Company > $60+ B FY11 Rev > Acquired 11 companies since 2009 to bolster solutions offerings > Diverse product line from home to data center > Includes solutions and services 3
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Segmented Supply Chain Risk Governance Su ppl y Inbound Transform Outbound Customer People Process Technology People Process Technology People Process Technology People Process Technology Hardware and So ftw are Assurance HW Component Suppliers (T1+) SW Component Suppliers (T1+) Service Suppliers (T1+ ) Logistics (Physical & Electronic) Hubs (Physical & Electronic) Dell / 2nd Touch 3 rd Party ODM Logistics (Physical & Electronic) Fulfillment (Physical & Electronic) Federal Bus Client Consumer Apply correct solution to meet customer needs 10
Summary Supply chain integrity applies to your end to end business process through Service not just Supply through Logistics People, process, and technology assurance capabilities exist at every stage of your supply chain Legislation, contractual requirements, and best practices drive im ple m e ntatio n Segmented Supply Chains allow for solutions that meet specific customer needs 11