Maintenance Function Deployment (MFD) for Cost-effective & Continuous Improvement of Company Business; Using Total Quality Maintenance (TQMain)



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Maintenance Function Deployment (MFD) for Cost-effective & Continuous Improvement of Company Business; Using Total Quality Maintenance (TQMain) Professor Dr. Basim Al-Najjar Professor of Terotechnology Head of the Department of Terotechnology School of Technology and Design, VäxjV xjö University Building M, 351 95 VäxjV xjö,, Sweden, Basim.Al-Najjar@vxu.se

Contents Introduction TQMain for Enhancement of Production Process; Role, Characteristics and Benefits MFD; Concept and Applying Example Conclusions

GreekGreek tero/tērein rein; I care/watch over, take care of Is applied on production & service processes It refers to the study of the costs associated with an asset throughout its life cycle (acquisition to disposal) A A combination of management, financial, engineering and other practices applied to processes/physical assets in pursuit of economic life cycle costs It covers maintenance management, man- machine-maintenance maintenance-economy economy interfaces, risk management, data management and databases, optimisation, CM, CBM & its impact on company s business

Terotechnology at Växjö University 14 14 persons: 4 Prof, 1 Associate Prof, 2 assistant Prof, 8 PhD students, research assistant and a couple of University teachers There There are two BSc programs, a Master program and a PhD program, all updated according to the Bologna Declaration

Research Condition-based Maintenance (CBM) Risk Risk management and modelling Man-machine-economy-maintenance maintenance interactions Impact Impact of Maintenance on Production, Quality, Competence, LCC, environment, etc. Maintenance of quality, Maintenance Management & Optimisation Data Data gathering, Databases, decision support systems, decision procedures & information systems

Research Projects DYNAMITE: Dynamic Decisions in Maintenance VARIABILITY: Value-chain integration and Risk-informed informed decision capability: Business models, New processes, and Integrated platforms for Performance optimization in non- hierarchical manufacturing networks Maintenance Function Deployment (MFD) for continuous enhancement of company profitability & competitiveness Tools and methods for maintaining software quality Information Systems for Selection and Implementation of a Cost-effective Maintenance Data, database and IT for managing profitable maintenance

International Networks DYNAMITE: EU-IP, 6th-FP (2005-2009) 2009) IFRIM:Int. Foundation for Research in Maintenance EURENSEAM: European Research Network on Strategic Engineering Asset Management INID: : International Network for Industrial Diagnostic

Introduction Maintenance activities may cost from 15 to 40% (with an average of 28%) of the total cost of finished goods VBM VBM policy provides possibilities for acquiring early indications of changes of machine-state These These indications could be of great importance also in detecting deviations in the product quality early and before they show on quality control charts Cost-effectiveness is one of the criteria that should be used to select a suitable maintenance policy

Real Real problems in production, quality and maintenance are complex due to the interplay between many factors Databases of CM software programs are limited and in general not integrated with databases for plant other activities A A wide range database is required for effective diagnosis and prognosis

Improvements in production and maintenance processes versus data DATA Technical Improvements in production & maintenance processes Reliable solutions Identification, localisation & description of damage & its developing mechanisms Economic Organisational

Maintenance as a Profit Contributor Competitive Advantages High quality production and machine Competitive price Delivery on time Environmental friendly production and product Society acceptance

Deming Cycle One One of the essential forces driving TQM and TPM is the improvement cycle (Deming cycle), i.e. Plan - Do - Check - Act It has been used that one should act as soon as a failure is occurred But, But, it can be used so that a maintenance action is started at an earlier stage, i.e. as soon as a significant deviation in the equipment/process condition is observed

Total Quality Maintenance (TQMain) It is a means to maintain and improve continuously the technical and economic effectiveness of the production process and its elements, i.e.; A means to maintain the quality of the elements involved in the production process

Equipment m anufacturing, m easuring,.... Material, type, specifications,.. People operator, m aintenance staff, skill, training, age, experience,.. Methods speed, temperature, load.. Production Process Environm ent tem perature, V ibration,.. Procedure steps order, adjustm ent,.. T im e range SP C Service lubrication, screw tightning,.. M anufactu- P roduct -C hart L im its. M aintenance policy -ring m easure- -D eviations. -m ents characteristics -P rocess Q uality Management P rocess and capability. product planning,support management... inform ation -N orm ality. +D elivery on - A ssignable tim e Marketing custom er requirenm ents,.. causes. + C om pet. price From + Social accep process elem ents D istingusher. R e-adjusm ent of process elem ents B est Common com bina- database -tion of process elem ents C lassification Identification T he D istribution of process and analysis relatively best of quality w ith elem ents of causes quality respect to tim e w hich are behind level and process responsible deviations elem ents for deviations

TQMain Role for monitoring and controlling deviations in a process, working conditions, quality & production cost. also for detecting damage causes, their developing mechanisms & potential failures for interfering (when it is possible) to stop or reduce machine deterioration rate before it is too late All these should be performed at a continuously reducing cost per unit quality product

Characteristics of TQMain It covers a wide range of a production process and not just machinery It provides tools and methods for proactivepredictive maintenance It is planned and performed based on the needs arise due to the deviations in the quality of the elements involved in a prod. process It handles production and maintenance technical and economic problems by integrating tools and methods belong to both deterministic and probabilistic approaches

It advocates the use of a common database for real-time data of; machine condition, production process, product quality, working environment and competence It supports selection and improvement of the most informative CM system and the most costeffective maintenance policy It provides an overall view of the state of the production process and maintenance technical & economic impact on company business It provides the basis for cost-effective and continuous improvement of the production and maintenance process

The results of applying TQMain have shown a big beneficial potential

Benefits and Applicability of TQMain Detecting deviations in the state of a component/ machine/process, production cost, product quality and working environment at an early stage in order to control the situation when it is possible by stopping or reducing the rate of the development Selecting the most cost-effective maintenance strategy/policy Selecting the acceptable deterioration rate to guarantee no sudden failure during the leadtime

Detecting imminent failures and follow up their development and predicting the level of the CM parameter, e.g. vibration level Assessing the probability of failure, residual life of a component/equipment & the most cost effective opportunity for performing maintenance action Identifying damage initiation causes, developing mechanisms and failure modes with increasing diagnosis and prognosis precision by relating past measurements to the damage subsequently found and safe lead-time achieved

IV. Applications & cost-effective & continuous Improvement phase Implementation of TQMain Improved maintenance Implementation Data sampling &management of relevant activities III. Selection phase Analysis Performance measures Selection of the most cost-effective VBM Selection of the most cost-effective maintenance policy Selection of the most cost-effective maintenance strategy Technical, managerial & economic criteria Failure data, causes and defect developing mechanisms Failure consequences, criticality & detecting probability Selection of the most informative CM parameters Failure frequency I. Identification phase Significant components Description of the changes in the components condition Description of the changes in product technical specifications II. Description phase

Schematic description of the model Maintenance Function Deployment (MFD)

Categories of losses w r t company strategic goals Category of losses according to the strategic goals 1 Bad quality (Product quality) 2 Less delivery accuracy (Delivery accuracy) 3 Less profit margin, which influences product price (Competitive price) 4 Negative impact of production process on the environment (Environmental-friendly production) 5 Worse machine condition (Machine condition) Total 1000 100% Losses Units Share of losses Comments 90 9% Losses due to internal causes, e.g. scrap, reworking, and external causes, e.g. compensations for customers, warranties, etc. 130 13% Penalty expenses due to delivery delay 650 65% Unnecessary production costs due to failures, short stoppages and disturbances 60 6% Expenses for special treating of the product when its life length is terminated, e.g. batteries. Special expenses for adapting the production to the national/international legislation on environment 70 7% The losses due to losing some of the machines value, i.e. machine life length, due to rapid deterioration compared with the case when the machines are in better condition

Target value (Max. losses) Requirements necessary for achieving, maintaining and improving the outputs (Hows) Production machine condition Machine tool condition Working environment Production rate, e.g m / min Condition of the quality system Competence of the operating and maintenance staff Condition of the production logistics system Importance of Whats (Total) Losses category (Outputs to be achieved, m aintaine d and im proved) Bad quality 3% 1% 0 0 3% 2% 0 9% Delivery delay 5% 1% 1% 3% 0 1% 2% 13% Lost profit margin (due to failures) 30% 4% 7% 13% 0 6% 5% 65% Deviation from the Eevironmentfriendly production 4% 0 2% 0 0 0 0 6% Bad machine condition 7% 0% 0% 0% 0% 0% 0% 7% Im portance of How s (Total) 49% 6% 10% 16% 3% 9% 7% 100% Priority lis t of the actions required for im provem ent Third priority (plans for deep analysis and actions may also be required) Second priority (plans for deep analysis and actions may also be required) First priority (plans for deep analysis and actions are required)

Losses category (Requirements for achieving, maintaining and improving the outputs (Whats)) Target value (Max losses) The tools that are necessary to preserve the condition of the requirements (Hows) Lack of or inefficient maintenance policy Lack of or inefficient measuring and analysis system Lack of or inefficient cost effective and continuous improvement policy Lack of or inefficient standard and instruction for doing maintenance properly Importance of Whats (Total) Production machine condition 21,0% 8,0% 13,0% 7,0% 49,0% Machine tool condition 2,0% 2,0% 1,0% 1,0% 6,0% Working environment 3,0% 2,0% 3,0% 2,0% 10,0% Production rate, e.g. m/min 7,0% 4,0% 4,0% 1,0% 16,0% Condition of the product quality system 1,5% 0,5% 0,5% 0,5% 3,0% Competence of the operating and maintenance staff 5,5% 1,5% 1,0% 1,0% 9,0% Condition of the production logistics system 3,0% 2,0% 0,5% 1,5% 7,0% Importance of How s (Total) 43,0% 20,0% 23,0% 14,0% 100,0% Priority list of the actions required for im provem ent First priority (plans for deep analysis and actions are required) Second priority (plans for deep analysis and actions may also be required)

Target value (Max losses) Tthe activities that are necessary for effective utilisation of the tools in phase two (Hows) Lack of or inefficient training program to enhance the operator and maintenance staff competence Lack of or inefficient technique for monitoring and adjusting production rate and working environment Lack of or inefficient measures for monitoring process performance and cost-effectiveness Lack of or inappropriate data and knowledge base Importance of Whats (Total) Losses category (The tools that are necessary to preserve the condition of the requirem ents (Whats)) Lack of or inefficient maintenance policy 26,0% 3,0% 8,0% 6,0% 43,0% Lack of or inefficient measuring and analysis system 7,0% 3,0% 2,0% 8,0% 20,0% Lack of or inefficient cost-effective and continuous improvement policy 11,0% 1,0% 2,0% 9,0% 23,0% Lack of or inefficient standard and instruction for doing maintenance properly 5,0% 0,0% 0,0% 9,0% 14,0% Im portance of How s (Total) 49,0% 7,0% 12,0% 32,0% 100,0% Priority lis t of the actions required for im provem y ent (plans for deep analysis and actions are required) Third priority (plans for deep analysis and actions may also be required) Second priority (plans for deep analysis and actions may also be required) Fourth priority (plans for deep analysis and actions may also be required)

Lack of or insufficient risk capital for integrating maintenance with plant business Lack of or unsuitable knowledge and experience in the production machines and process Target value (Max Losses) The factors required to support integrating maintenance with plant business (Hows) Lack of or inefficient strategic plan for integrating maintenance with plant business Lack of or inefficient managerial and organisational tools Lack of or insuitable criteria for selecting tools, methods and polcies, e.g. for the most informative CM system, and the most costeffective maintenance policy Importance of Whats (Total) Losses category (the activities that are necessary for effective utilization of the tools in pahse two (Whats)) Lack of or inefficient training program to enhance the operator and maintenance staff competence 15,0% 13,0% 10,0% 11,0% 0,0% 49,0% Lack of or inefficient technique for monitoring and adjusting production rate and w orking environment 3,0% 2,0% 2,0% 0,0% 0,0% 7,0% Lack of or inefficient measures for monitoring process performance and costeffectiveness 4,0% 3,0% 2,0% 2,0% 1,0% 12,0% Lack of or inappropriate data and know ledge base 10,0% 10,0% 3,0% 5,0% 4,0% 32,0% Importance of How 's (Total) 32,0% 28,0% 17,0% 18,0% 5,0% 100,0% Priority list of the actions required for improvement First priority (plans for deep analysis and actions are required) Fourth priority (plans for deep analysis and actions are required) Third priority (plans for deep analysis and actions may also be required) Second priority (plans for deep analysis and actions are required)

Conclusions Detecting the deviations in the process is to control the situation at an early stage Applying cost-effective vibration-level is to replace components suffering deterioration cost-effectively Assessment of the acceptable deterioration rate is to avoid sudden failure during the lead-time At a potential failure, remaining working life & probability of failure should be assessed Applying MFD leads to identification and quantification of profit losses and their root-causes

Applying MFD leads to identification and quantification of profit losses and their root-causes