Q1 Where is your business located?



Similar documents
Customer Experience Management Study - Australia s Telecommunications Sector 2015

NBN Frequently Asked Questions NBN Information Pack for Safety Link Clients

Reader s Digest Magazine Order Form

Service Level Agreement

product management people

TIO complaints the year in review

1. First MI Last Preferred First MI Last Preferred First MI Last Preferred First MI Last Preferred

Mobile network broadband. December 2010

Australia s telecommunications market structure

The Trifecta Review Services Order Form

LinkWISCONSIN Broadband (High Speed Internet) Business Demand Survey

Netgear TA612VMNF & TA612VLD Netgear WGR613VAL. Quality of Service (QOS) function

Switching made easy. Step 2 - Identify your regular payments to and from your old transaction account

3. Once you access the web page, the below screen will populate:

TARIFAS IP OCEANIA (A FIJO Y MOVIL)

Course 2: How to Import Your Data into Salesforce

INFORMATION REPORT ORDINARY COUNCIL MEETING 27 TH JUNE 2014

Central Highlands Region Survey: Information and Communications Technology

Chapter 2 Voice services

Self- Paced Training Guide:

Your Optus Local Access Telephony User Guide.

What is Deaf equivalent to Voice Telephony? Discussion Paper

Connecting. your home. A step by step guide for connecting communication services to your new home.

Appendix A Comparative Global Internet Access Services, March 2010

Improving Care for Critically Ill Patients and Families PCOR-ICU Collaborative. Introduction and Important Information

Outlook 2010 and 2013

Additional details >>> HERE <<<

In-Flight Magazine Order Form

STUDENT LOAN DEBT CRISIS SURVEY. February 7, 2012

How To Market Your Book With The Xlibris Library Journal Marketing Package

How Your Budget is Decided. V7 (Spring 2015)

National Broadband Network

Week 13. Uploading Files to Web Hosting

Emergency Services Telecommunication Issues for Deaf People. Discussion Paper

Last Name * First Name * Middle Name Previous Surname. Discipline * Social Security Number DOB Address * Nick Name

The easy to use salon computer system

Customer Fact Sheet: Critical Information Summary ADSL 2+ Internet Plan(s)

Vodafone RED Business

Fixed Wireless Broadband: A Global Comparison 10 July 2015

The NBN4 Mildura-Wentworth Committee seeks a commitment to urgently rollout very fast broadband in the Mildura-Wentworth region.

Since we are starting small, we will partake in the time-honoured tradition of true 'Hello World' applications.

Syra Reseller System

RACV Club 501 Business Forum. Speaking notes. Telecommunications & Media. 26 October 2006 Graeme Samuel, Chairman

TechAdvisor & Account Coordinator Salesforce.com Training

2GB Optus Data Plan Plan Change Fee: Changing Rate Plans:

INSURANCE ONLINE CLAIM FORM

Call Center Salary and Business Survey

Economic Experts: how necessary are they?

Community Perception Survey

TELSTRA CORPORATION LIMITED

Telco customers credit management and financial hardship SEPTEMBER 2012

You can attach accounts to this domain name (eg. or which also increases your corporate branding.

Worry-free website hosting... because your choice in hosting does matter!

Install the System Manager, following instructions in Chapter 3 of the System Manager Administrator Guide.

Fashion Trolley. Instruction Manual / Warranty

Best broadband plans (ADSL, NBN & mobile) in Australia

IP Transit. Service Information & Pricing. Revision 1. Current as at 14 th October Document ID: TOUR-TRANSIT-R1

mailtunnel Quick Guide ENCRYPTED TUNNEL COMENDO DATA CENTER SECURITY CENTER SPAM+VIRUS LOGS

PRELIMINARY FRANCHISE APPLICATION

Foxtel launches Broadband and Home Phone Bundles

The$Risks$of$Status$Quo$$ in$product$development$

FACT SHEET INTERCONNECT AND ACCESS ISDN2, ISDN2 ENHANCED AND ISDN 10/20/30 SERVICES

Exploring the Power of Physical, Logical and Cyber Security Convergence

Investigating the Issue of Underinsurance in Australia Key Facts from TNS Research

Survey of State DOT s Project Management Software Prepared by MaineDOT. A summary of the Survey Monkey results:

BUSINESS MOBILE PLUS AND BUSINESS MOBILE MAXIMISER PLANS

Fixed Services Review. Discussion Paper on the Declaration Inquiry

Daily news video content and more

Maximizer CRM 12 Winter 2012 Feature Guide

Survey Methodology and Results

NIL MONITOR ADD VALUE TO YOUR IT INFRASTRUCTURE

How Your Budget is Decided. V7 (Spring 2015)

Our Customer Relationship Agreement PHONE SERVICE DESCRIPTION

Bureau of Communications Research. NBN non-commercial services funding options. Consultation Paper. Response by iinet

Quick Route Through Medicare Drug Plan Finder

FLORIDA STATE UNIVERSITY S BEST OPPORTUNITY FOR USING IT TO ENHANCE TEACHING AND LEARNING

Technical Information Bulletin PHASE 5.5 (&6.0) Number: ATIB System: ipecs 50/100/300/600/1200. Topic:

SMS in Australia. White paper

Euler Hermes ACI 800 Red Brook Boulevard Owings Mills, Maryland FAX

Home & Business Phone Product Training. Kris Katic Product Trainer

Understanding the Trans-Tasman Broadband Value Gap: ISP Costs in Australia and New Zealand

Patron Barcode Labels: For more information about barcodes, visit

Reducing costs of marketing, communication and training. June 2010

IntelliTrac GPS Fleet Management

Request for Consideration and Franchise Review Package

product management people

Response of the Association of Costs Lawyers to the consultation on the impact of the Jackson reforms on costs and case management

General Social Survey 2010 SECTION D Quality of Worklife Module NIOSH 5.2 How would you describe your work arrangement in your main job?

NETWORK DESIGN & ANALYSIS PTIIK

Recycle-Pro Insurance Hibbs-Hallmark & Company P.O. Box 8357 Tyler, Texas RecycleProInsurance.com

ADSL & Naked DSL Product Training

Producing TVCs which promote Mobile Premium Services

Access Tutorial 2 Building a Database and Defining Table Relationships

S-Parameters and Related Quantities Sam Wetterlin 10/20/09

GROWTH OPPORTUNITIES FOR TOWERCOS IN DEVELOPED MARKETS

Review of the Calling Number Display Code (ACIF 522:2007)

Purolator Eship Web Services

IARC Summer School in Cancer Epidemiology Application form

2015 Local Government Excellence Awards Program Program Excellence Awards Nomination Form

How To Find Out What Your Internet Connection Is Like In Western Australia

Transcription:

Q1 Where is your business located? Answered: 119 Skipped: Barham Moulamein Tooleybuc/Goodn ight Murray Downs Wakool Other (please specify) Answer Choices Barham Moulamein Tooleybuc/Goodnight Murray Downs Wakool Other (please specify) Responses 47.9% 57 16.81% 2 5.4% 6 4.2% 5 6.72% 8 22.69% 27 Total Respondents: 119 1 / 15

Q2 How important are the following services in undertaking your business? Answered: 118 Skipped: 1 Not important Somewhat important Important Very important Cannot do without Not important Somewhat important Important Very important Cannot do without Total 4.71% 4 9.41% 8 18.82% 16 67.6% 57 85.93% 1 4.63% 5 26.85% 29 67.59% 73 18 2 / 15

Q3 Which service provider do you currently use? Answered: 118 Skipped: 1 Telstra Vodafone Optus iinet Activ8 Other Telstra Vodafone Optus iinet Activ8 Other Total 77.33% 58 5.33% 4 4.% 3 13.33% 1 75 84.76% 89 2.86% 3 4.76% 5 7.62% 8 15 3 / 15

Q4 Please indicate how regularly your business uses or needs the following: Answered: 116 Skipped: 3 Never Rarely A few times per day Regularly 24/7 Never Rarely A few times per day Regularly 24/7 Total 5.19% 4 1.3% 1 5.19% 4 33.77% 26 54.55% 42 77 1.83% 2 9.17% 1 35.78% 39 53.21% 58 19 4 / 15

Q5 How adequate is the current access/connectivity to your services in meeting your business needs? Answered: 116 Skipped: 3 Absolutely inadequate Poor Adequate More than meets my business needs Absolutely inadequate Poor Adequate More than meets my business needs Total 24.36% 19 3.77% 24 42.31% 33 2.56% 2 78 25.% 27 45.37% 49 28.7% 31.93% 1 18 5 / 15

Q6 How adequate is the current speed (bandwidth) of your services in meeting your business needs? Answered: 116 Skipped: 3 1 2 3 4 5 Absolutely inadequate Poor Adequate More than meets my business needs Total Average Rating 22.37% 17 44.74% 34 32.89% 25 76 2.11 24.53% 26 48.11% 51 27.36% 29 16 2.3 6 / 15

Q7 How adequate is the current reliability of your services in meeting your business needs? Answered: 116 Skipped: 3 Absolutely inadequate Poor Adequate More than meets my business needs Absolutely inadequate Poor Adequate More than meets my business needs Total 18.42% 14 39.47% 3 39.47% 3 2.63% 2 76 22.43% 24 43.93% 47 32.71% 35.93% 1 17 7 / 15

Q8 How does your current ability to access the impact or benefit your business? Answered: 111 Skipped: 8 Significant negative impacts Some negative impacts No impacts or Some positive Significant positive Significant negative impacts Some negative impacts No impacts or Some positive Significant positive Total 22.97% 17 32.43% 24 1.81% 8 9.46% 7 24.32% 18 74 25.96% 27 34.62% 36 6.73% 7 12.5% 13 2.19% 21 14 8 / 15

Q9 How does the capacity (speed) that you currently access impact or benefit your business? Answered: 111 Skipped: 8 Significant negative impacts Some negative impacts No impacts or Some positive Sigificant positove Significant negative impacts Some negative impacts No impacts or Some positive Sigificant positove Total 28.38% 21 39.19% 29 9.46% 7 16.22% 12 6.76% 5 74 27.88% 29 4.38% 42 6.73% 7 19.23% 2 5.77% 6 14 9 / 15

Q1 Does the current reliability of the service you use impact or benefit your business? Answered: 111 Skipped: 8 Significant negative impacts Some negative impacts No impacts or Some positive Sigificant positove Significant negative impacts Some negative impacts No impacts or Some positive Sigificant positove Total 25.68% 19 36.49% 27 9.46% 7 14.86% 11 13.51% 1 74 24.4% 25 38.46% 4 8.65% 9 19.23% 2 9.62% 1 14 1 / 15

Q11 How would you best describe the effect of current access, capacity (bandwidth) and reliability has on the efficiency and profitability of your business compared to those offered in larger regional centres and cities? Answered: 111 Skipped: 8 Net positive benefit to... No impact or benefit Net negative impact to... Answer Choices Net positive benefit to efficiency and profitability No impact or benefit Net negative impact to efficiency and profitability Responses 16.22% 18 25.23% 28 58.56% 65 Total 111 11 / 15

Q12 If you answered net negative impact, what is the estimated annual cost to your business? Answered: 44 Skipped: 75 12 / 15

Q13 What are your expectations on the number of connections (fixed and mobile) your business will need in the next five years? Answered: 11 Skipped: 9 Reducing Staying about the same Increasing Reducing Staying about the same Increasing Total 2.67% 2 3.67% 23 66.67% 5 75 24.27% 25 75.73% 78 13 13 / 15

Q14 What are your expectations on the extra speed/capacity (fixed and mobile) your business will need in the next five years? Answered: 11 Skipped: 9 Reducing Remain the same Increasing Increasing significantly Reducing Remain the same Increasing Increasing significantly Total 1.32% 1 5.26% 4 46.5% 35 47.37% 36 76 5.83% 6 41.75% 43 52.43% 54 13 14 / 15

Q15 Contact information (only required if you would like us to contact you) Answered: 43 Skipped: 76 Answer Choices Contact Name Company Address Address 2 Location State/Province ZIP/Postal Code Country Email Address Phone Number Responses 97.67% 42 81.4% 35 93.2% 4 9.7% 39 93.2% 4 15 / 15