SpectorSoft Disk Monitor Help

SpectorSoft Disk Monitor Help 5/3/2013 i

SpectorSoft Disk Monitor Table of Contents Getting Started... 1 SpectorSoft Disk Monitor Help... 1 How it Works... 2 Tutorials... 3 Free Disk Space and SMART Status Monitoring... 4 Directory Size Monitoring... 10 Scheduling Disk Defragmentation... 16 Saving History to SQL Server... 17 Saving History to MySQL... 22 Using Gmail as a Backup Email Server... 26 System Requirements... 27 Registration... 28 Update Service... 28 How To... 29 User Interface Components... 29 Action Tags... 30 Actions, Alerts, and Notifications... 36 Active Directory... 36 Active Directory Filters... 37 Auto Configurator... 38 Backing Up and Restoring the Configuration... 39 Browsing Computers... 40 Clearing the Alert Status... 41 Configuration Templates... 41 Defragmenting Disks... 43 Directory Properties... 43 Disk Properties... 44 Email and HTML Templates... 45 Groups... 46 Importing a Computer List... 47 Mapping Computers... 47 Monitoring Directories... 48 Monitoring Disks... 48 Regular Expressions... 48 Scanning Directories... 49 Scanning Disks... 49 Schedule Distributor... 49 Schedules... 50 Selecting Specific Computers... 50 SNMP Traps... 51 Tray Icon... 52 User Interface Components... 53 Reports... 54 Reports... 54 Disk Summary Reports... 54 Largest Files Reports... 55 Temporary Files Reports... 55 Access Permissions Reports... 56 File Extension Reports... 56 File Access Reports... 57 ii 1998-2013 SpectorSoft Corporation, All rights reserved

Table of Contents Duplicate Files Reports... 57 Options... 58 Email... 58 History... 58 Directory Services... 59 Web Server... 59 HTML Templates... 59 User Preferences... 59 Oracle Support... 60 Web Proxy Server Configuration... 60 Windows Service... 61 Windows Service... 61 Change Service Logon... 61 Windows Service Log File... 62 Starting and Stopping the Windows Service... 63 Troubleshooting... 64 Troubleshooting... 64 Common Action Issues... 64 Common WMI Errors... 65 Security... 67 Configuring the Windows Firewall... 68 Technical Support... 68 SpectorSoft Information... 69 Contact Us... 69 Copyrights and Trademarks... 70 Index... 71 1998-2013 SpectorSoft Corporation, All rights reserved iii

SpectorSoft Disk Monitor Help Getting Started SpectorSoft Disk Monitor Help SpectorSoft Disk Monitor is a network wide disk monitoring tool enabling System Administrators to centrally monitor free disk space, utilization, SMART predictive failure notifications, directory sizes, largest files, temporary files, access permissions, file extension break down and active or idle files. Features at a Glance Monitors free disk space, change in free space, SMART predictive disk failure notifications and online status. Automatically creates disk utilization summary reports ideal for large networks. Displays standard SMART variables such as disk temperature and raw read error rate. Automatically defragments disks and deletes temporary files on all networked computers. Monitors directory sizes, change in directory size and number of files. Provides access permission reports to aid systems administrators during compliance auditing cycles. Generates largest files, file extension break down and active or idle file reports. Sends notification and saves history when files and directories are changed, created, renamed and deleted. Creates directory size and sub-directory detail summary reports suited for comparing directory structures and content across multiple computers. Automatically publishes summary and free disk space reports to your Intranet web server. Supports fully customizable email alerts as well as many other types of notifications and actions including desktop popups, SMS alerts, remote execute and SNMP traps. Automatically monitors computers added to the domain or other Active Directory organizational units. Includes historical free disk space and directory size charts. Optionally stores free disk space and directory size information to SQL Server, MySQL or Oracle. Includes tray icon status. Single installation monitors entire network. No installation required on managed computers. 1998-2013 SpectorSoft Corporation, All rights reserved 1

SpectorSoft Disk Monitor How it Works Components SpectorSoft Disk Monitor consists of three (3) major components: The User Interface is used to review disks and their contents as well as configure monitoring and automatic reports. The Windows Service monitors disk and directories, generates scheduled reports, and automatically starts to monitor newly discovered computers. The Tray Icon fires user interface alerts such as message box, sound, and system tray popups. Implementation SpectorSoft Disk Monitor is an agentless system. The software is installed on a single computer. Administrator shares are used to access disk space and directory size information. To retrieve SMART information, SpectorSoft Disk Monitor uses Microsoft s Windows Management Instrumentation (WMI). Alerts are sent one time only until the Alert Status is cleared. Once cleared, the next scan can generate an alert. The service generates Disk and Directory summary reports. Other reports such as largest files and temporary files reports are generated within the user interface. Disk summary and detail can optionally and automatically be saved to your Intranet web site. If configured, the service can automatically scan your Active Directory tree for new computers. Each newly discovered computer can be assigned a disk monitoring configuration template enabling automatic monitoring of new computers. For more information, see: Reports User Interface Components System Requirements 2 1998-2013 SpectorSoft Corporation, All rights reserved

How it Works Tutorials Free Disk Space and SMART Status Monitoring Directory Size Monitoring Scheduling Disk Defragmentation Automatically Configuring New Computers Saving History to SQL Server Saving History to MySQL Using Gmail as a Backup Email Server 1998-2013 SpectorSoft Corporation, All rights reserved 3

SpectorSoft Disk Monitor Free Disk Space and SMART Status Monitoring This tutorial will step you through the process of selecting computers and disks to monitor, setting thresholds and applying alerts. From the File menu item select New Monitor. When the Disk Monitor Wizard opens the Disk monitor type is already selected. Click the Next button. The Select Computers page should now be displayed. This page enables you to select the computers to monitor. Select the method to find your computers: Browse Network Browse Active Directory Browse Mapped Computers Map Computer Select Localhost For this tutorial select Localhost. 4 1998-2013 SpectorSoft Corporation, All rights reserved

Free Disk Space and SMART Status Monitoring Click the Next button. The Specify Logon As Credentials page should now be displayed. This page enables you to specify alternate logon as credentials when necessary. Please note you only need to specify alternate credentials if the target computer is off-domain as the service should already have domain administrator credentials assigned. Leave Logon As unchecked. 1998-2013 SpectorSoft Corporation, All rights reserved 5

SpectorSoft Disk Monitor Click the Next button. The Select Disks page should now be displayed. This dialog enables you to apply configuration templates or simply select the available disks. Please note local disks are displayed as C: whereas remote disks are displayed as C$. Select your local C drive. Click the Next button. The Disk Space Monitor page should now be displayed. This page enables you to specify the schedule to scan the target disks. You can setup frequent schedules such as every 5 minutes or less frequent schedules such as daily or weekly. Click the Schedule button and set the schedule to every 5 minutes. 6 1998-2013 SpectorSoft Corporation, All rights reserved

Free Disk Space and SMART Status Monitoring Click the Next button. The Disk Space Monitor Alerts page should now be displayed. This page enables you to specify thresholds and apply alerts and actions. Check the Warning and Critical free disk space options. Set the warning threshold to 30% and the critical threshold to 10%. Click the warning Add button. From the Assign Action dialog, click the Actions Manager button. From the Actions Manager type Email Alert in the Name text box. In the Type combo box select Email. Add your email address to the Message recipients text box and press Enter or click the Add button. Click Apply then Close. From the Assign Actions dialog double-click the new action. Add the same action to the critical alert. To receive an email every hour the disk space continues to exceed the warning threshold, check the warning Clear alerts after option and specify 1 Hours. To receive an email every 15 minutes after the disk space continues to exceed the critical threshold, check the critical Clear alerts after option and specify 15 Minutes. 1998-2013 SpectorSoft Corporation, All rights reserved 7

SpectorSoft Disk Monitor Click the Next button. The SMART Status Monitor page should now be displayed. This page enables you to schedule the frequency to scan the SMART status and apply alerts and actions. By default the service will 8 1998-2013 SpectorSoft Corporation, All rights reserved

Free Disk Space and SMART Status Monitoring scan the SMART status every ten minutes and send no more than one email a day. For this tutorial use the default values then add the email alert you created earlier. You have now completed the configuration. Click the Close button. When prompted save your changes. The service will now scan the local disk every 5 minutes and fire an email alert every hour free disk space is less than the warning threshold or every 15 minutes free disk space is less than the critical threshold. The service will also scan the SMART status every 10 minutes and fire an email alert every day the status is any value other than OK, for example Degraded. 1998-2013 SpectorSoft Corporation, All rights reserved 9

SpectorSoft Disk Monitor Directory Size Monitoring This tutorial will step you through the process of selecting computers and directories to monitor, setting thresholds and applying alerts. From the File menu item select New Monitor. From the Disk Monitor Wizard select Directory. Click the Next button. The Select Computers page should now be displayed. This page enables you to select the computers to monitor. Select the method to find your computers: Browse Network Browse Active Directory Browse Mapped Computers Map Computer Select Localhost For this tutorial select Localhost. 10 1998-2013 SpectorSoft Corporation, All rights reserved

Directory Size Monitoring Click the Next button. The Specify Logon As Credentials page should now be displayed. This page enables you to specify alternate logon as credentials when necessary. Please note you only need to specify alternate credentials if the target computer is off-domain as the service should already have domain administrator credentials assigned. Leave Logon As unchecked. 1998-2013 SpectorSoft Corporation, All rights reserved 11

SpectorSoft Disk Monitor Click the Next button. The Select Directories page should now be displayed. This page enables you to select the directories to monitor. For this tutorial select navigate to Program Files, check the directory then click the Add button. Notice once you add the directory it is listed at the bottom of the page in the Selected Directories list box. When re-configuring a computer all directory monitors are listed in the Selected Directories list box. Click the Next button. The Configuration Template page should now be displayed. This page enables you to save the current monitor settings to a template which can then be re-applied when creating a new directory monitor. 12 1998-2013 SpectorSoft Corporation, All rights reserved

Directory Size Monitoring Click the Next button. The Sub-Directory Exclusions page should now be displayed. This page enables you to exclude sub-directories from the scan. For this tutorial type Corner Bowl Software then click the Add button. When the scan is run this sub-directory will be bypassed. Click the Next button. The Directory Size Monitor page should now be displayed. This page enables you to specify the schedule to scan the target directories. You can setup frequent schedules such as every 5 1998-2013 SpectorSoft Corporation, All rights reserved 13

SpectorSoft Disk Monitor minutes or less frequent schedules such as daily or weekly. Click the Schedule button and set the schedule to every hour on the hour. Click the Next button. The Directory Size Monitor Alerts page should now be displayed. This page enables you to specify thresholds and apply alerts and actions. Check the Warning and Critical Size exceeds check box. Set the warning threshold to 3 GB and the critical threshold to 4 GB. Click the warning Add button. From the Assign Action dialog, click the Actions Manager button. From the Actions Manager type Email Alert in the Name text box. In the Type combo box select Email. Add your email address to the Message recipients text box and press Enter or click the Add button. Click 14 1998-2013 SpectorSoft Corporation, All rights reserved

Directory Size Monitoring Apply then Close. From the Assign Actions dialog double-click the new action. Add the same action to the critical alert. To receive an email every day the directory size continues to exceed the warning threshold, check the warning Clear alerts after option and specify 1 Days. To receive an email every 4 hours after the directory size continues to exceed the critical threshold, check the critical Clear alerts after option and specify 4 Hours. You have now completed the configuration. Click the Close button. When prompted save your changes. The service will now scan the local Program Files directory every hour and fire an email alert every day the directory size exceeds the warning threshold or every 4 hours the directory size exceeds the critical threshold. 1998-2013 SpectorSoft Corporation, All rights reserved 15

SpectorSoft Disk Monitor Scheduling Disk Defragmentation Overview Disk Monitor includes functionality to defragment disks on both local and remote disks. To defragment disks, Disk Monitor uses WMI to remote execute defrag.exe located in the Windows System directory. Once the process is started Disk Monitor can optionally execute an action that notifies the administrator the process successfully started. This tutorial will show you how to configure this software to schedule disk defragmentation on multiple computers. The Tutorial Select New Monitor from the File menu item. From the Disk Monitor Wizard select Disks. Click the Next button. The Select Computers page should now be displayed. Select several computers of interest. Click the Next button. The Specify Logon As Credentials page should now be displayed. If the remote computer is off domain, use this page to specify or update the logon as credentials. Click the Next button. The Select Disks page should now be displayed. Check the disks to defragment. Click Next through to the Disk Defragmentation page. The Disk Defragmentation page should now be displayed. Check Defragment the selected disks, select a schedule, and optionally apply an action to execute upon completion. 16 1998-2013 SpectorSoft Corporation, All rights reserved

Saving History to SQL Server Click Next through to the Error Notification page. The Error Notification page should now be displayed. To receive notification when the defragmentation command fails, enable the error notification and assign an action. Click the Close button and save your changes when prompted. You have successfully completed this tutorial. Each disk should be defragmented on the schedule you have defined. Saving History to SQL Server In this tutorial, we walk you through the process of configuring SQL Server. Once completed, we will configure SpectorSoft Disk Monitor to use SQL Server as its data repository. Lastly, we will scan a disk then verify the data was written to the database. Step 1: Create the database and user login From the Start menu, navigate to the Microsoft SQL Server 2008/2005 shortcut folder, select Microsoft SQL Server Management Studio and login to your database server. From the left pane called the Object Explorer, right click on Databases and select New Database. Specify diskmonitor in the Database name text box. When you are finished you should see the following: 1998-2013 SpectorSoft Corporation, All rights reserved 17

SpectorSoft Disk Monitor From the Object Explorer right click on Security and select New Login. Specify the diskmonitoruser in the Login name text box. Select SQL Server authentication. Specify a password. Deselect Enforce password policy. In the Default database combo box select diskmonitor. When you are finished you should see the following: 18 1998-2013 SpectorSoft Corporation, All rights reserved

Saving History to SQL Server From the Object Explorer expand Databases\diskmonitor. Right click on Security and select New User. Specify the diskmonitoruser in the User name text box. Specify the diskmonitoruser in the Login name text box. From within the Database Role Membership list check db_owner. When you are finished you should see the following: 1998-2013 SpectorSoft Corporation, All rights reserved 19

SpectorSoft Disk Monitor You have now created the database and assigned login credentials. Step 2: Configure SpectorSoft Disk Monitor to use SQL Server Open SpectorSoft Disk Monitor, select Options from the Tools menu item and then select the History tab. From the Provider combo box select SQL Server. Use the Server name text box to specify the host name or IP address the database resides. Type diskmonitoruser in the User name text box. Type the password you assigned the user account when created within SQL Server Management Studio. Type diskmonitor in the Database text box. Once complete click the Test Connection button. If you were unable to connect, verify you created and assigned the user account to the database as well as typed the connection information correctly. When you are finished you should see the following: 20 1998-2013 SpectorSoft Corporation, All rights reserved

Saving History to SQL Server When a monitor runs for the first time a history table is automatically created. The table name is a GUID which by itself is impossible to link to the monitor, however, this information is provided in the Disk and Directory Properties dialogs. Step 3: Test Create and schedule a disk monitor. Once the monitor runs at least twice, from the Navigation pane right click on the monitor and select Properties. From the Properties dialog, select the History tab. The graph should be populated and the host, database and table name should be listed at the bottom. Finally, go back to your Microsoft SQL Server Management Studio, select diskmonitor database followed by the Tables tree node. You should now see a new table for the monitor. If you see the table, you have successfully scanned the disk and saved the results to SQL Server. 1998-2013 SpectorSoft Corporation, All rights reserved 21

SpectorSoft Disk Monitor Saving History to MySQL In this tutorial, we walk you through the process of downloading, installing and configuring MySQL. Once completed, we will configure SpectorSoft Disk Monitor to use MySQL as its data repository. Lastly, we will scan a disk then verify the data was written to the database. Step 1: Download the MySQL Community Server MySQL can be downloaded from the MySQL web site located at: http://www.mysql.org/downloads/mysql/5.1.html Choose the Pick a mirror link next to either: Windows (x86, 32-bit), MSI Installer Essentials Recommended Windows (x86, 64-bit), MSI Installer Essentials - Recommended When prompted to create an account or login, click the No thanks link at the bottom of the page. Click a link from one of the mirror sites. When prompted click the Run button. The installation will automatically begin. Follow the instructions selecting all default options. Step 2: Download the MySQL GUI Tools The GUI Tools include the administrator which we will use later to setup your database. The MySQL GUI Tools can be downloaded from the MySQL web site located at: http://www.mysql.org/downloads/gui-tools/5.0.html Choose the Pick a mirror link next to: Windows (x86) When prompted to create an account or login, click the No thanks link at the bottom of the page. Click a link from one of the mirror sites. When prompted click the Run button. The installation will automatically begin. Follow the instructions selecting all default options. Step 3: Create the database and user login From the Start menu, navigate to the MySQL shortcut folder and select MySQL Administrator. Login with the credentials you specified during setup. Please note the initial username is root not sa. From the top left pane, select Catalogs. From the bottom left pane, right click in the Schemata list window and select Create New Schema. Specify diskmonitor in the schema name text box and click OK. When you are finished you should see the following: 22 1998-2013 SpectorSoft Corporation, All rights reserved

Saving History to MySQL From the top left pane, select User Administration. From the right pane, select Add new user. Specify diskmonitoruser in the MySQL User text box and specify a password. Click the Apply changes button. When you are finished you should see the following: From the right pane, select the Schema Privileges tab. Select the diskmonitor database. Click the << button followed by the Apply changes button to add and then apply the privileges. Please 1998-2013 SpectorSoft Corporation, All rights reserved 23

SpectorSoft Disk Monitor note the left pane contains the assigned privileges rather than the right pane. When you are finished you should see the following: You have now created the database and assigned login credentials. Step 2: Configure SpectorSoft Disk Monitor to use MySQL Open SpectorSoft Disk Monitor, select Options from the Tools menu item and then select the History tab. From the Provider combo box select MySQL. Use the Server name text box to specify the host name or IP address the database resides. Type diskmonitoruser in the User name text box. Type the password you assigned the user account when created within MySQL Administrator. Type diskmonitor in the Database text box. Once complete click the Test Connection button. If you were unable to connect, verify you created and assigned the user account to the database as well as typed the connection information correctly. When you are finished you should see the following: 24 1998-2013 SpectorSoft Corporation, All rights reserved

Saving History to MySQL When a monitor runs for the first time a history table is automatically created. The table name is a GUID which by itself is impossible to link to the monitor, however, this information is provided in the Disk and Directory Properties dialogs. Step 3: Test Create and schedule a disk monitor. Once the monitor runs at least twice, from the Navigation pane right click on the monitor and select Properties. From the Properties dialog, select the History tab. The graph should be populated and the host, database and table name should be listed at the bottom. Finally, go back to your MySQL Administrator, select Catalogs from the upper left pane then select the diskmonitor schemata from the lower left pane. You should now see a new table for the monitor. If you see the table, you have successfully scanned the disk and saved the results to MySQL. 1998-2013 SpectorSoft Corporation, All rights reserved 25

SpectorSoft Disk Monitor Using Gmail as a Backup Email Server This tutorial will show you how to configure this software to use your Gmail account to send email alerts when your primary email server is unavailable or unable to send. To configure Gmail From the Tools menu item select Options. Select the Email tab. At the bottom of the tab check Use a backup email server when this servers unavailable or unable to send. Click the Configure Backup button. You should now see the Configure Email Settings (Backup) dialog. This dialog enables you to configure your backup email server. Specify the following values: Email server (SMTP): smtp.gmail.com:465 Check Use Secure Socket Layer (SSL) Username: Enter your username excluding @gmail.com Password: Enter your password Once complete enter the email address you want to send the alert to. Typically this would be your Gmail account, for example, your_gmail_user_name@gmail.com. Click the Test button. The packets will output to the Test Status window. Once complete a message will popup that shows the success or failure. Log into your Gmail account and verify you received the test message. 26 1998-2013 SpectorSoft Corporation, All rights reserved

System Requirements System Requirements Supported Operating Systems Windows Server 2008, 7, Vista, Server 2003 or XP. Supported CPUs Our software is compiled with the latest version of the.net Framework which allows us to compile the program once for any CPU. This means SpectorSoft Disk Monitor can run natively on both 64- bit and 32-bit hardware. Memory 2 GBs of available memory, 4 GBs suggested for large networks..net Framework 3.5 The installation detects if.net Framework 3.5 is already installed. If not, the framework is automatically downloaded from Microsoft and then installed. Please note the framework takes a significant amount of time to install. Please be patient while the installation completes. Domain Administrator Account To access remote administrator disk shares and SMART information both the logged in user and the Windows Service must have domain administrator rights. The first time the application is run, you will be prompted to assign domain administrator credentials to the service. Windows Management Instrumentation (client and server) SMART information is retreived using Microsoft's Windows Management Instrumentation (WMI) API. WMI is preinstalled on all supported operating systems but may require some configuration. 1998-2013 SpectorSoft Corporation, All rights reserved 27

SpectorSoft Disk Monitor Registration To register your software, visit http://www.spectorsoft.com and purchase a license. Once purchased, we will automatically email you a license key. After you receive your license key, select Register from the Help menu item. When prompted, specify the email address the license key was emailed to and the license key. Click Submit. Our software will transmit the email address, license key, and the active IP address s MAC address to our registration web service running on our web server. Once verified a digitally signed license file will be transmitted back to you. This file will automatically be saved to your program data directory. If you are running on an isolated or secure network, please email support@spectorsoft.com with your order information and target system s MAC address. A license file will be created and emailed to you. If you are moving your license from one computer to another, please contact support@spectorsoft.com with your order information and we will reset or re-assign your license. Update Service All or our software supports automatic updates. At startup, each of our user interfaces downloads an XML file from our web server. Using version information, our software determines if an update is necessary. License information may be transmitted to our registration web service, also running on web server, to determine upgrade eligibility. If eligible, our software will download the latest version from our web server. 28 1998-2013 SpectorSoft Corporation, All rights reserved

User Interface Components How To User Interface Components The user interface consists of several views: Dashboard This view displays the service status, monitor alert states, temporary file management information, and report status. Use this view to display all disks and directory monitors that have crossed a monitor threshold. Disk Explorer This view enables you to navigate your network selecting disks or directories to run functions such as largest files. Disk Monitors This view lists all monitored disks. Use this view to re-configure and display utilization information. Directory Monitors This view lists all monitored directories. Use this view to re-configure and display size information. Reports and Views This view lists all reports and views. Use this view to re-configure and display reports and views. Service Output The SpectorSoft Disk Monitor Windows Service writes status messages to a log file. This view tails the log file and displays each status message. The log file is located in the following directory: Window XP/Server 2003: \documents and settings\all users\application data\spectorsoft\disk Monitor\cbdmsrv.log Windows Server 2008/7/Vista: \programdata\spectorsoft\disk Monitor\cbdmsrv.log 1998-2013 SpectorSoft Corporation, All rights reserved 29

SpectorSoft Disk Monitor Action Tags Action Tags are used to insert variable values when firing actions. When necessary each tag is parsed out and replaced with the appropriate value. The available tags depend on the current functionality that is running. Common Tags DATE TIME LOCALHOST The current date. The current time. The host name of the machine the software is installed. Disk Size Alerts ALERT_LEVEL DELTA_PERCENT DELTA_SIZE DISK DISK_BAR_IMG DISK_HISTORY_IMG DISK_PIE_IMG FREE_SPACE FREE_SPACE_PERCENT GROUP GROUP_IMG HOST IPv4 IPv6 LAST_KNOWN_USED_SPACE MESSAGE NAME NET_NAME PATH SHORT_MESSAGE SIZE SMART THRESHOLD Warning, Critical or Error The change in size as a percentage of total disk size since the previous disk scan. The change in size since the previous disk scan. The network name of the disk or share. When fired as an HTML email or exported to an HTML file the disk utilization bar image. When fired as an HTML email or exported to an HTML file the disk utilization history image. When fired as an HTML email or exported to an HTML file the disk utilization pie image. The amount of free disk space. The percent of free disk space. The group the server belongs or (Default Group) When fired as an HTML email or exported to an HTML file the group image. The hostname of the server. The version 4 IP address of the server. The version 6 IP address of the server. The amount of used space when previously scanned. A detailed message of the alert. Disk Size Monitor The network name of the disk or share. The full path to the resource. A short alert message. The total size of the disk. The SMART status. The threshold that triggered the alert. 30 1998-2013 SpectorSoft Corporation, All rights reserved

Action Tags USED_SPACE USED_SPACE_PERCENT The amount of disk space used. The amount of disk space used as a percentage of the total size. SMART Status Alerts DISK GROUP GROUP_IMG HOST IPv4 IPv6 MESSAGE NAME NET_NAME PATH SHORT_MESSAGE SMART The network name of the disk or share. The group the server belongs or (Default Group) When fired as an HTML email or exported to an HTML file the group image. The hostname of the server. The version 4 IP address of the server. The version 6 IP address of the server. A detailed message of the alert. SMART Status Monitor The network name of the disk or share. The full path to the resource. A short alert message. The SMART status. Directory Size Alerts ALERT_LEVEL DELTA_PERCENT DELTA_SIZE DIRECTORY_BAR_IMG DIRECTORY_HISTORY_IMG DIRECTORY_PIE_IMG DIRECTORY_SIZE DIRECTORY_SIZE_PERCENT DISK DISK_BAR_IMG DISK_HISTORY_IMG Warning, Critical or Error The change in size since the previous directory scan. The change in size since the previous directory scan. When fired as an HTML email or exported to an HTML file the directory size bar image. When fired as an HTML email or exported to an HTML file the directory size history image. When fired as an HTML email or exported to an HTML file the directory size pie image. The size of the directory. The percent of disk space the directory is consuming. The network name of the disk or share. When fired as an HTML email or exported to an HTML file the disk utilization bar image. When fired as an HTML email or exported to an HTML file the disk utilization history image. 1998-2013 SpectorSoft Corporation, All rights reserved 31

SpectorSoft Disk Monitor DISK_PIE_IMG FILE_COUNT FREE_SPACE FREE_SPACE_PERCENT GROUP GROUP_IMG HOST IPv4 IPv6 LAST_KNOWN_DIRECTORY_SIZE NAME NET_NAME PATH SHORT_MESSAGE SIZE SUB_DIRECTORY_COUNT THRESHOLD USED_SPACE USED_SPACE_PERCENT When fired as an HTML email or exported to an HTML file the disk utilization pie image. The number of files that reside in the directory and all sub-directories. The amount of free disk space. The percent of free disk space. The group the server belongs or (Default Group) When fired as an HTML email or exported to an HTML file the group image. The hostname of the server. The version 4 IP address of the server. The version 6 IP address of the server. The directory size when previously scanned. Directory Size Monitor The network name of the disk or share. The full path to the resource. A short alert message. The size of the disk. The number of sub-directories. The threshold that triggered the alert. The amount of disk space used. The amount of disk space used as a percentage of the total size. Directory Watcher Alerts CHANGE_TYPE DISK FILENAME GROUP GROUP_IMG HOST IPv4 IPv6 MESSAGE NAME NET_NAME The type of change that occurred (Created, Changed, Renamed, or Deleted) The network name of the disk or share. The name of the file that changed. The group the server belongs or (Default Group) When fired as an HTML email or exported to an HTML file the group image. The hostname of the server. The version 4 IP address of the server. The version 6 IP address of the server. A detailed message of the alert. SMART Status Monitor The network name of the disk or share. 32 1998-2013 SpectorSoft Corporation, All rights reserved

Action Tags NEW_NAME PATH SHORT_MESSAGE When a file is renamed, the new name of the file. The full path to the resource. A short alert message. Disk Summary Reports DISK DISK_BAR_IMG DISK_HISTORY_IMG DISK_PIE_IMG FREE_SPACE FREE_SPACE_PERCENT GROUP GROUP_IMG HOST IPv4 IPv6 NAME NET_NAME PATH SIZE SMART STATUS STATUS_IMG USED_SPACE USED_SPACE_PERCENT The network name of the disk or share. When fired as an HTML email or exported to an HTML file the disk utilization bar image. When fired as an HTML email or exported to an HTML file the disk utilization history image. When fired as an HTML email or exported to an HTML file the disk utilization pie image. The amount of free disk space. The percent of free disk space. The group the server belongs or (Default Group) When fired as an HTML email or exported to an HTML file the group image. The hostname of the server. The version 4 IP address of the server. The version 6 IP address of the server. The name of the report. The network name of the disk or share. The full path to the resource. The size of the disk. The SMART status. The current status of the disk. When fired as an HTML email or exported to an HTML file the status image. The amount of disk space used. The amount of disk space used as a percentage of the total size. Directory Summary Reports DIRECTORY_BAR_IMG DIRECTORY_HISTORY_IMG DIRECTORY_PIE_IMG DIRECTORY_SIZE When fired as an HTML email or exported to an HTML file the directory size bar image. When fired as an HTML email or exported to an HTML file the directory size history image. When fired as an HTML email or exported to an HTML file the directory size pie image. The size of the directory. 1998-2013 SpectorSoft Corporation, All rights reserved 33

SpectorSoft Disk Monitor DIRECTORY_SIZE_PERCENT DIRECTORY_WATCHER DIRECTORY_WATCHER_MESSAGE DIRECTORY_WATCHER_DATETIME DIRECTORY_WATCHER_ACTION_DATETIME DISK DISK_BAR_IMG DISK_HISTORY_IMG DISK_PIE_IMG FILE_COUNT FREE_SPACE FREE_SPACE_PERCENT GROUP GROUP_IMG HOST IPv4 IPv6 NAME NET_NAME PATH SIZE SMART STATUS STATUS_IMG SUB_DIRECTORY_COUNT USED_SPACE USED_SPACE_PERCENT The percent of disk space the directory is consuming. The directory watcher state. The last directory watcher update notification. The last date and time the directory watcher received update notification. The last date and time the directory watcher fired an alert. The network name of the disk or share. When fired as an HTML email or exported to an HTML file the disk utilization bar image. When fired as an HTML email or exported to an HTML file the disk utilization history image. When fired as an HTML email or exported to an HTML file the disk utilization pie image. The number of files that reside in the directory and all sub-directories. The amount of free disk space. The percent of free disk space. The group the server belongs or (Default Group) When fired as an HTML email or exported to an HTML file the group image. The hostname of the server. The version 4 IP address of the server. The version 6 IP address of the server. The name of the report. The network name of the disk or share..\, the name of the sub-directory, or if an error alert the full path to the resource. The size of the disk. The SMART status. The current status of the directory. When fired as an HTML email or exported to an HTML file the status image. The number of sub-directories. The amount of disk space used. The amount of disk space used as a 34 1998-2013 SpectorSoft Corporation, All rights reserved

Action Tags percentage of the total size. File Access Reports DATE NAME SIZE TIME The last date the file was accessed. The full path to the file. The size of the file. The last time the file was accessed. Duplicate Filename Reports DATE FILE_COUNT NAME PATH SIZE TIME The last date the file was modified. The number of duplicate files. The name of the file. The file s path. Depending on the type of match criteria, the size of the file or the total size of the duplicated files. The last time the file was modified. For more information, see: Actions, Alerts, and Notifications 1998-2013 SpectorSoft Corporation, All rights reserved 35

SpectorSoft Disk Monitor Actions, Alerts, and Notifications When a monitor threshold is crossed or a report generated any one or combination of the following actions, alerts or notifications can be fired: Email Pager (SMS) Message Box Sound Tray Icon Tray Icon Popup Event Log Entry Syslog Message Start Process SNMP Trap Sends an email message. Sends a text messages using Clickatell s web email-to-sms online gateway service or any third party email-to-sms gateway. Displays a custom message box that stores alert history so your desktop does not fill with hundreds of messages. Plays a sound. Updates the tray icon with the current global status. Displays a balloon window above the tray icon that contains the failure or recovery. Writes the alert or report to any Windows Event Log. Forwards the alert or report to your syslog server. Runs an interactive or background process on the local server or remote executes a process on another computer. Sends a SNMP trap via Microsoft s SNMP Service. All string based alerts can be customized using action tags. For more information, see: Action Tags Active Directory Disk Monitor interfaces with Active Directory and other generic LDAP servers in several ways. By default our software automatically connects to the Active Directory server on your domain controller. If you are not connected to a domain or want to use another LDAP server you can configure the connection via the Options dialog. You can configure as many Active Directory and LDAP servers as you need. Once connected you can use Active Directory to: Browse for computers using the Active Directory Disk Explorer Browse for computers within the configuration wizards and optionally recursively scan, apply an Active Directory Filter and automatically select a list of computers Use the Auto Configurator to automatically manage new computers and optionally apply an Active Directory Filter to limit which computers to configure For more information, see: Auto Configurator Options 36 1998-2013 SpectorSoft Corporation, All rights reserved

Active Directory Filters Active Directory Filters Disk Monitor enables you to create Active Directory Filters which can be applied when selecting computers to monitor or when configuring the Auto Configurator. How to scan Active Directory when configuring computers When using one of the wizards to create a disk or directory monitor select Browse Active Directory from the Select Computers page. From the Browse Active Directory dialog, click Select Specific Computers. From the Select Specific Computers, dialog click Filter Manager. From the Filter Manager, create a new filter, apply your criteria then select the new filter. From the Select Specific Computers dialog, click OK. You will be prompted to scan the currently selected Active Directory node or recursively scan all child nodes. If you choose to only scan the selected node the child computers will be scanned and checked as appropriate. If you choose to recursively scan all child nodes, the computers which pass the filter are stored, the Browse Active Directory dialog dismissed and finally the results appended to the Select Computers page within the wizard. How to apply an Active Directory filter to the Auto Configurator From the Active Directory menu item, click Auto Configurator. Add the appropriate Active Directory paths to scan then click Next. Navigate through to the Computer/Device Filters page then click Filter Manager. From the Filter Manager, create a new filter, apply your criteria then select the new filter. When the Auto Configurator runs the filter is applied to each computer. All accessible computers that pass the filter will be configured. For more information, see: Active Directory Auto Configurator Browsing Computers Selecting Specific Computers 1998-2013 SpectorSoft Corporation, All rights reserved 37

SpectorSoft Disk Monitor Auto Configurator The Auto Configurator enables you to configure this software to automatically manage computers as they are added to your network. For example, if on average you add 5 workstations a week to your network, you can use the Auto Configuration to monitor the directory entry those computers are placed. Once discovered, a disk monitor template is assigned to all admin disk shares. Using the Auto Configurator Before you use the Auto Configuration you must first must create the configuration templates you want to apply. For more information see Configuration Templates. Once you have your configuration templates complete, select Auto Configurator from the Active Directory menu item. From the Auto Configurator Wizard, use the Add button to add each directory entry to monitor. There is no need to add child directory entries unless you want to apply different templates to each child that may contain computers. When finished click Next to move to the Schedule Scan page. If you have multiple directory entries configured the Schedule Scan page lists each directory entry in the Active Directory Entry combo-box. You can fine tune each configuration by selecting the directory entry or you can configure all the directory entries at once by selecting (All) and then making your changes. If you need to temporarily disable a scan, de-select Enabled. Specify the schedule to scan the directory entry. If you want the Auto Configurator to recursively scan each sub-directory entry check the recurse option. Once complete, click the Next button to navigate to the Configuration Template Assignment page. From the Configuration Template Assignment page select the configuration templates to apply when a new computer is discovered. If none appear, exit the wizard and create your configuration templates via the Disk Monitor Wizard. For more information see Configuration Templates. Once you have assigned your templates click the Next button to navigate to the Computer/Devices Exclusions page. From the Computer/Devices Exclusions page add computes or devices that you do not want configured. Please note you do not need to add computers and devices already configured. This option is available to you so you can ignore computers you are not interested in managing. Once you have assigned your exclusions click the Next button to navigate to the Email Results page. From the Email Results page specify an email address to send the scan results to. Please note you will only receive a results report if new computers or devices are added to the system. For more information see Active Directory Configuration Templates 38 1998-2013 SpectorSoft Corporation, All rights reserved

Backing Up and Restoring the Configuration Options Backing Up and Restoring the Configuration All configurations and settings are saved to binary.dat files stored in the application data directory. Windows Server 2003/XP c:\documents and settings\all users\application data\spectorsoft\disk Monitor Windows Server 2008/7/Vista c:\program data\spectorsoft\disk Monitor For ease of use we have included a backup and restore function within this software. Please note when restoring from a backup set of files all configurations and settings will be replaced. To backup the current configurations and settings From the Tools menu item select Backup Configuration. Select a destination directory and click OK. All of the.dat files within the application data directory will be immediately copied. To restore from a backup set of files From the Tools menu bar select Restore Configuration. Select the source directory and click OK. All of the.dat files within the source directory will be immediately copied. The user interface will take a few moments to load the restored configurations and settings. NOTE: When moving the installation to another computer these files can be transferred, however; the installation directory and target OS should be identical as path information may be listed in any of the configuration files. If the paths are different be sure to reset the HTML templates and any other options that contain path information within the Options dialog. 1998-2013 SpectorSoft Corporation, All rights reserved 39

SpectorSoft Disk Monitor Browsing Computers Throughout SpectorSoft Disk Monitor you are prompted to select computers or devices via our many different browse computers dialogs. When configuring disk monitoring you have the option to browse and select computers by: Network Mimics Windows Network Neighborhood Active Directory Navigate your directory service tree Mapped Computers Select from a list of computers you have previously manually added to the system or specified access credentials. When configuring a report you are prompted to select computers from a list of configured computers. To select computers To select a computer from any of the browse dialogs check the computer or computers and click the OK button. To search and select specific computers Some of the browse dialogs allow you to search for computers that contain specific characters or are of a specific type. For example, SpectorSoft Disk Monitor can automatically check all computers that start with SRV and are running any of the Windows Server operating systems. To search for a specific computer click the Select Specific Computers button. For more information, see: Selecting Specific Computers 40 1998-2013 SpectorSoft Corporation, All rights reserved

Clearing the Alert Status Clearing the Alert Status The Alert Status is displayed within the application as Warning, Critical or Error. To reduce alert spamming actions are not re-fired until the alert status is cleared. Alert status is displayed within the Dashboard and Disk/Directory Properties dialogs. All monitors optionally support automatically clearing alerts after a configured period. If you have resolved the issue or you simply want the next scan to generate actions, as in the case of testing, you can manually clear the alert. To manually clear an alert From the Disk/Directory Monitor pane within the Navigation view, right click on the monitor and select Properties. From the Disk/Directory Properties dialog select the Monitor State tab. If enabled, click the Clear Alert Status button. To manually clear all alerts Select Dashboard from the View menu item. From the Dashboard View select the Disk Monitors tab, click anywhere in the detail view then press Ctrl-A, right click, and lastly select Clear Alerts. Configuration Templates To aid in configuring new computers, SpectorSoft Disk Monitor enables users to save a configuration to a template. Once saved, users can quickly apply the configuration to another computer or device. To save a disk monitor configuration to a template Form the Disk Monitors pane within the Navigation view, navigate to and right click on the computer of interest. Select Disk Monitor Properties Wizard. The wizard automatically opens at the Disk Space Monitor page. Click the Back button once to the Select Disks page. Click Save As Template. Please note templates use a single disk configuration to later apply to all local disks or administrator disk shares. By default the c: disk will be saved to your new template. From the Save To Template dialog specify a name for the new template or to overwrite an existing template select from the list of available templates. Specify a description and click OK. To save a directory monitor configuration to a template 1998-2013 SpectorSoft Corporation, All rights reserved 41

SpectorSoft Disk Monitor Form the Directory Monitors pane within the Navigation view, navigate to and right click on the directory of interest. Select Directory Monitor Properties Wizard. The wizard automatically opens at the Configuration Template page. Click Save As Template. From the Save To Template dialog specify a name for the new template or to overwrite an existing template select from the list of available templates. Specify a description and click OK. To apply a configuration template to a disk or directory Select New Monitor from the File menu item. Follow the wizard until you are prompted to apply the template. When configuring disks, this will be on the Select Disks page. When configuring directories, this will be on the Configuration Template page. Once at the appropriate page click the Apply Template button. Select the template and click OK. Please note when configuring disk, only disk monitor templates appear in the available template list. When configuring directories, only directory monitor templates appear in the available template list. For more information, see: Auto Configurator Monitoring Disks Monitoring Directories 42 1998-2013 SpectorSoft Corporation, All rights reserved

Defragmenting Disks Defragmenting Disks Disk Monitor includes functionality to defragment disks on both local and remote disks. To defragment disks, Disk Monitor uses WMI to remote execute defrag.exe located in the Windows System directory. Once the process is started Disk Monitor can optionally execute an action that notifies the administrator the process successfully started. To configure disk defragmentation Select the Disk Monitors pane within the Navigation view. Navigate to the disk of interest, right click and select Disk Monitor Properties Wizard. Click through to the Disk Defragmentation page. Enable defragmentation, select a schedule, and optionally apply an action to execute upon completion. If Disk Monitor is unable to start the defragmentation process and Error Notification is enabled the error actions are fired. Directory Properties General The General tab contains the calculated directory size, the total used space and free space. History When a directory is configured for monitoring the disk size, used space, and directory used space is saved. This information is used to generate the history chart. The chart includes the total disk space, used disk space, free disk space, directory used space and configured thresholds is applicable. Monitor State The Monitor State tab lists all state information saved after a directory scan. This includes the size monitor s status, message, last alert time, last time scanned and next time to scan. Also included is the Directory Watcher s status, message, last alert time, last time a change occurred and the enables status of the monitor. If either of the monitor s have triggered the Alert Status and you want to immediately resume alerting, click the Clear Alert Status. The next time a scan is run and the threshold is crossed or the Directory Watcher detects a change the status is set, the assigned actions will fire. For more information see: Clearing the Alert Status 1998-2013 SpectorSoft Corporation, All rights reserved 43

SpectorSoft Disk Monitor Disk Properties General The General tab contains the same information found within the Windows Explorer Disk Properties dialog except for remote disks. SMART The SMART tab lists the general SMART status and the standard SMART data table. For detailed information about each value review your disk s documentation or contact the disk manufacturer. History When a disk is configured for monitoring the size and used space is saved. This information is used to generate the history chart. The chart includes the total space, used space, free space and configured thresholds is applicable. Monitor State The Monitor State tab lists all state information saved after a disk scan. This includes the size monitor s status, message, last alert time, last time scanned and next time to scan. Also included is the SMART monitor s status, message, last alert time, last time scanned and next time to scan. If either of the monitor s have triggered the Alert Status and you want to immediately resume alerting, click the Clear Alert Status. The next time a scan is run and the threshold is crossed or the SMART status is set, the assigned actions will fire. For more information see: Clearing the Alert Status 44 1998-2013 SpectorSoft Corporation, All rights reserved

Email and HTML Templates Email and HTML Templates SpectorSoft Disk Monitor enables you to create your own email and HTML output templates. There are numerous types of templates used by the monitors and reports. The default templates are stored under the installation directory in a sub-directory called HtmlTemplates. The templates are HTML files that must contain <ENTRY_ODD> and <ENTRY_EVEN> tags. Each file contains replacement tags denoted with {}. Please review the supplied templates for your reference. The easiest way to learn how our templates work is to simply open one up and see what we are doing. To change the default templates Select Options from the Tools menu item. Select the HTML Templates tab. Re-assign the templates as necessary. For more information see: Action Tags 1998-2013 SpectorSoft Corporation, All rights reserved 45

SpectorSoft Disk Monitor Groups To facilitate ease of navigation, configuration and disk summary reporting, computers and devices can be grouped. To create a logical group Select New Group from the File menu item. Specify the group name and click OK. To assign a single computer to a logical group From the Navigation view use drag and drop to assign each computer to the appropriate group. To assign multiple computers at once From the Navigation view select the Disk Monitors tab. Check each computer to group. Right click and select Disk Monitor Properties Wizard. Click Next through to the Select Disks page. Select or add the group. To rename a logical group Select (highlight) the group and press F2. Enter the new name and press the enter key. 46 1998-2013 SpectorSoft Corporation, All rights reserved

Importing a Computer List Importing a Computer List Disk Monitor enables you to import a list of computers from a text or CSV file. When imported, the each computer is mapped into the system and disk monitoring is optionally applied via a configuration template you define. To import a computer list From the Tools menu item select Import Computer List. The Host Importer Wizard should now be displayed. Follow the instructions found within the wizard. For more information, see: Configuration Templates Mapping Computers Map computers when it is necessary to supply login credentials or when a computer or device is online but undiscoverable. If you are managing computers off-domain or the computer this software is installed is off-domain, you must assign login credentials for each remote computer. To map a computer From the File menu item select Map Computer. To modify login credentials If the logon credentials change, for example the password changes, select the Disk Explorer pane within the Navigation view then select Network from the combo-box. Expand the Mapped Computers tree node, right click on the target computer and select Mapped Computer Properties. To remove a mapping Select the Disk Explorer pane within the Navigation view then select Network from the combo-box. Expand the Mapped Computers tree node, right click on the target computer and select Delete. Please note, credentials are removed from a mapping when the Logon As check-box is cleared within the Disk/Directory Monitor Properties Wizards. For more information, see: Security 1998-2013 SpectorSoft Corporation, All rights reserved 47

SpectorSoft Disk Monitor Monitoring Directories SpectorSoft Disk Monitor provides you with a simple wizard to configure directory monitoring. Once open simply follow the pages and instructions within the wizard to configure monitoring. To open the disk monitoring wizard Select New Monitor for the File menu item. Follow the instructions on each page. Monitoring Disks SpectorSoft Disk Monitor provides you with a simple wizard to configure disk monitoring and temporary file management. Once open simply follow the pages and instructions within the wizard to configure monitoring. To open the disk monitoring wizard Select New Monitor for the File menu item. Follow the instructions on each page. Regular Expressions Regular expression support enables you to create extremely complex filter and search criteria. For more information on regular expressions check out the following sites: http://www.regular-expressions.info/ http://www.codeproject.com/kb/dotnet/regextutorial.aspx 48 1998-2013 SpectorSoft Corporation, All rights reserved

Scanning Directories Scanning Directories When running an on-demand report such as Largest or Temporary Files Reports the Scanning Directories form loads. All errors, such as access denied, are listed in the detail view. Upon completion the form automatically closes if there are no errors. In the case of an error, the form remains loaded enabling you to review and troubleshoot the issue. Scanning Disks When navigating in the Navigation view The Scanning Disks form will load when you select a tree node that contains a list of disks. For example, from the Disk Monitors pane when you double-click on a logical group the Scanning Disks form is loaded. This form creates a thread for each disk and queries disk size, free space, volumn information and SMART status. Upon completion the form automatically closes if there are no errors. In the case of an error, the form remains loaded enabling you to review and troubleshoot the issue. Schedule Distributor When managing large networks you may need to distribute the monitor schedules. For example, if you are scanning 20 disks every hour on the hour, all 20 scans will run simultaneously. If instead you distribute the schedules over an hour, a disk will be scanned every 3 minutes. When monitoring 100s of disks or directories you should distribute the schedules. If you don t you may find the software is bottlenecking and even in some cases over loading the server. To distribute scans From the Disk Monitors or Directory Monitors pane check the computers you want to distribute the schedules for. Right click and select Disk or Directory Monitor Properties Wizard. From any page that contains a schedule configuration click the Distribute Schedules button. From the Schedule Distributor dialog, select the schedule type and click the Distribute Schedules button. When you are finished click OK and save your changes. 1998-2013 SpectorSoft Corporation, All rights reserved 49

SpectorSoft Disk Monitor Schedules Throughout SpectorSoft Disk Monitor you are prompted to specify schedules. Most commonly you are prompted to disk monitors, directory monitors and reports. The schedule dialog offers several different types of frequencies. Some of the frequencies support exclusion time periods. For example, you can configure disk scans to run Monday Friday every hour excluding 9:00 AM 4:00 PM. The table below lists the supported frequencies and available exclusion options. Frequency Description Day Exclusion Time Exclusion Minutes Executes every X minutes. X X Hourly Executes every X hours X minutes after the hour. Daily Executes every day at XX:XX X Weekly Monthly Executes one day a week at XX:XX Executes one day a month at XX:XX X X Selecting Specific Computers Throughout this application you are prompted to select computers or devices via our many different browse computers dialogs. Some of the browse dialogs allow you to search for computers that contain specific characters or are of a specific type. For example, SpectorSoft Disk Monitor can automatically select all computers that start with SRV and are running any of the Windows Server operating systems. To search for a specific computer click the Select Specific Computers button. The Select Specific Computers dialog offers two different search criteria. You can search by text and computer types. To search by text To search for a specific string within a computer name simply type the string. There is no need to include wildcards such as * or %. You also have the option of using regular expressions which will enable you to search for both characters and position. For more information see Regular Expressions. 50 1998-2013 SpectorSoft Corporation, All rights reserved

SNMP Traps To search by computer type You can search and select computers based on type. When using this option a network call is made to each computer meaning this function may be time consuming depending on computer availability. The following search types are supported: Server Domain Controller SQL Server Workstation To filter by Active Directory properties When searching the Active Directory tree from within one of the configuration wizards you have the option to create complex computer property filters. For example, you can limit your results to all computers running a specific version of OS. For more information see Active Directory Filters. For more information, see: Active Directory Filters Browsing Computers Regular Expressions SNMP Traps SpectorSoft Disk Monitor enables you to fire SNMP traps via Microsoft s SNMP Service. SNMP Traps enable you to receive event notification within SNMP management applications such as HP OpenView. Prior to configuring an SNMP Trap action you must first install and configure Microsoft s SNMP Windows Component. When you create an SNMP Trap action, SpectorSoft Disk Monitor verifies the SNMP Service is installed and adds all necessary registry keys to properly interface with Microsoft s SNMP Service. For more information see: Actions, Alerts and Notifications Configuring the SNMP Service 1998-2013 SpectorSoft Corporation, All rights reserved 51

SpectorSoft Disk Monitor Tray Icon Icons in the lower right corner of Windows Taskbar are called Tray Icons. Tray Icons display application status. The SpectorSoft Disk Monitor tray icon has three states: Service Running This is the normal state. Warning Threshold Crossed At least one warning threshold has been crossed. Critical Threshold Crossed At least one critical threshold has been crossed. Service Stopped This state indicates the SpectorSoft Disk Monitor Service is not running. Either use the Windows Service Control Manager or the user interface to turn the service on. Once running, the icon will change to the Service Running state. To temporarily turn the tray icon off From the Service menu item select Close Tray Icon. NOTE: Message box, tray popup messages, and sound actions will no longer fire. To temporarily turn the tray icon on Select Start Tray Icon from the Service menu. To permanently disable or re-enable the tray icon From the Tools menu item select Options. Select the User Preferences tab. Check the option to disable or un-check to re-enable. 52 1998-2013 SpectorSoft Corporation, All rights reserved

User Interface Components User Interface Components The user interface consists of several views: Dashboard This view displays the service status, monitor alert states, temporary file management information, and report status. Use this view to display all disks and directory monitors that have crossed a monitor threshold. Disk Explorer This view enables you to navigate your network selecting disks or directories to run functions such as largest files. Disk Monitors This view lists all monitored disks. Use this view to re-configure and display utilization information. Directory Monitors This view lists all monitored directories. Use this view to re-configure and display size information. Reports and Views This view lists all reports and views. Use this view to re-configure and display reports and views. Service Output The SpectorSoft Disk Monitor Windows Service writes status messages to a log file. This view tails the log file and displays each status message. The log file is located in the following directory: Window XP/Server 2003: \documents and settings\all users\application data\spectorsoft\disk Monitor\cbdmsrv.log Windows Server 2008/7/Vista: \programdata\spectorsoft\disk Monitor\cbdmsrv.log 1998-2013 SpectorSoft Corporation, All rights reserved 53

Reports Reports SpectorSoft Disk Monitor enables you to generate several types of reports. Some of these reports can be run on-demand while others can also be scheduled to run automatically. Disk Summary Reports Directory Summary Reports Largest Files Reports Temporary Files Reports Access Permissions Reports File Extension Reports File Access Reports Duplicate Files Reports Disk Summary Reports Disk summary reports are comprised of a list of disks. Each record in the list contains disk information such as free space and total space. Disk Summary reports can be emailed to you on a daily or weekly basis. Report content, look and feel can be customized by creating and assigning your own Email and HTML Templates. To configure a disk summary report Select New Report from the File menu item. For more information see Email and HTML Templates Reports 1998-2013 SpectorSoft Corporation, All rights reserved 54

Largest Files Reports Largest Files Reports SpectorSoft Disk Monitor enables you to generate on-demand Largest Files Reports. Largest Files Reports list the largest files on a disk or within a directory structure. Once complete you can delete files directly from within the report, print the report, export the report to a file and re-run the report with different options. To run a largest files report From the Navigation view select any pane that enables you to navigate to the directory of interest. Once highlighed within the Navigation view, select Largest Files Report from the Tools menu item. Temporary Files Reports SpectorSoft Disk Monitor enables you to generate on-demand Temporary Files Reports. Temporary Files Reports list all System and User temporary directories on local or remote computers. The total size, file count, and sub-directory count is summed and listed. Once complete you can you can drill down into sub-directories to view the details within each temporay directory, delete temporary directory contents including files and sub-directories directly from within the report, print the report and export the report to a file. SpectorSoft Disk Monitor also enables you to configure the service to automatically delete all temporary files not locked and optionally older than a number of days. For more information see Monitoring Disks. To run a temporary files report From the Navigation view select any pane that enables you to navigate to the directory of interest. Once highlighed within the Navigation view, select Temporary Files Report from the Tools menu item. For more information see Monitoring Disks Reports 1998-2013 SpectorSoft Corporation, All rights reserved 55

SpectorSoft Disk Monitor Access Permissions Reports SpectorSoft Disk Monitor enables you to generate on-demand Access Permissions Reports. Access Permissions Reports are comprised of a list of directories, files, users, and assigned permissions (for example, read, write, delete). The reports can be limited to the selected directory or can be configured to recursively scan each sub-directory optionally including each file or concatinating all the rights together. The report can optionally validate users against the domain s Active Directory. Users not validated are removed from the report. Once complete you can filter by directory and user, print the report, export the report to a file and re-run with different options. To run an access permissions report From the Navigation view select any pane that enables you to navigate to the directory of interest. Once highlighed within the Navigation view, select Access Permissions Report from the Tools menu item. Choose the options to apply and click OK. File Extension Reports SpectorSoft Disk Monitor enables you to generate on-demand File Extension Reports. File Extension Reports list the present extensions, total size and file count. Once complete you can drill down into a directory structure to see to which sub-directory files of interest reside, print the report and export to a file. To run a file extension report From the Navigation view select any pane that enables you to navigate to the directory of interest. Once highlighed within the Navigation view, select File Extension Report from the Tools menu item. 56 1998-2013 SpectorSoft Corporation, All rights reserved

File Access Reports File Access Reports SpectorSoft Disk Monitor enables you to generate on-demand File Access Reports. File Access Reports list out recently access files or files not accessed since a specific date. For example, you can receive a report that lists the top ten recently accessed files within a directory structure. Once complete the report can be printed, exported to a file and re-run with different options. To run a file access report From the Navigation view select any pane that enables you to navigate to the directory of interest. Once highlighed within the Navigation view, select File Access Report from the Tools menu item. Choose the options to apply and click OK. To schedule a file access report Select New Report from the File menu item. Select File Access. Complete the wizard. Duplicate Files Reports SpectorSoft Disk Monitor enables you to schedule duplicate files reports. Duplicate Files Reports list all files that have the same name, and/or are the same size, and/or have the same modified date. To schedule a duplicate files report Select New Report from the File menu item. Select Duplicate Files. Complete the wizard. 1998-2013 SpectorSoft Corporation, All rights reserved 57

Options Email Server Information Specify the name of the SMTP server. For example: mail.yourserver.com. If your server runs on a port other than 25, for example 2000, use the following format: mail.yourserver.com:2000 Logon Information If your SMTP server requires authentication to send messages, specify your username and password. From Information Optionally, specify the name and from address to appear in outgoing mail. Email Limiter (Spam Control) The email limiter enables you to limit the number of emails sent over a period of time. When an email is dropped a message is logged to the service log file. Backup Email Server Check this option and click the Configure Backup to configure an alternate email server to use when your primary email server is unavailable or unable to send your email alert. Testing Settings When ever you change the mail server settings, it is a good idea to test the settings. To test the server and account settings, specify a test email address then click the Send Test Email button. History The history is stored to either a SQL Server, MySQL or Oracle database or the local file system using our proprietary binary file format. Use this tab to set the data provider and assign database connection parameters or the file system location. When using a database to store history you must first create the database and assign an account with owner permissions to the database using the database specific administration tools. If you want to store the history to a remote location using our file format, use UNC when specifying the path (for example, \\servername\c$\history) as the service may not have access to drive mappings. 1998-2013 SpectorSoft Corporation, All rights reserved 58

Directory Services Directory Services SpectorSoft Disk Monitor interfaces with Active Directory and other generic LDAP servers in several ways. By default our software automatically connects to the Active Directory server on your domain controller. If you are not connected to a domain or want to use another LDAP server use this page to configure your connection. For more information see Active Directory. Web Server SpectorSoft Disk Monitor automatically creates HTML pages that contain an index of all groups and disk monitors. When a group is selected, a group summary report is displayed. When a monitor is selected, the monitor detailed report is displayed. Use the Web Server tab within the Options dialog to override the output directory or disable automatic HTML document generation. To change the location to output the HTML files Select Options from the Tools menu item. Select the Web Server tab. Specify the location to output the HTML files. If specifying a remote location, use UNC when specifying the path (for example, \\servername\c$\history) as the service may not have access to drive mappings. HTML Templates Throughout this software you can email and save log entries to HTML. Just like our other software products, SpectorSoft Disk Monitor enables users to customize the look, feel, and content by overriding our email and HTML templates. Use this page to assign your own templates to the specific application functions. For more information see Email and HTML Templates. User Preferences Dashboard By default the Dashboard is automatically displayed at startup. If you do not want SpectorSoft Disk Monitor to automatically display the Dashboard at startup, de-select the option. Auto Refresh The viewer optionally refreshes the currently displayed log(s) merge or report. Please note, when viewing entries on any page other than the first page, the refresh does not occur. The software was implemented in this manner so users would not lose their position while reviewing their logs. Tray Icon The tray icon is responsible for firing user interface actions such as message box and tray icon popups. If you are running this software on a server and do not use user interface actions, you can save system memory by disabling the tray icon. 1998-2013 SpectorSoft Corporation, All rights reserved 59

SpectorSoft Disk Monitor Oracle Support SpectorSoft Disk Monitor enables you to save data to an Oracle database. Prior to configuring the software to use Oracle you must first install the Oracle.Net Client Libraries. At this time these libraries are named: Oracle Database 11g Release 2 Client (11.2.0.1.0) for Microsoft Windows (32-bit) Oracle Database 11g Release 2 Client (11.2.0.1.0) for Microsoft Windows (x64) To configure Oracle Go to Oracle s website and download then Install the appropriate client libraries. Once installed select Options from the Tools menu item. Select the History tab. Select the Oracle provider. Specify the appropriate connection parameters. Web Proxy Server Configuration SpectorSoft Disk Monitor communicates over HTTP when querying our servers for updates and when registering your license. If your network requires you to use a web proxy server when communicating over HTTP you will need to specify your proxy server settings. To configure your proxy server settings Select Register from the Help menu item. Click the Configure Web Proxy button. Use the Configure Web Proxy Server Settings dialog to enable or disable the proxy, specify the host and port, and lastly specify the authentication settings. 60 1998-2013 SpectorSoft Corporation, All rights reserved

Windows Service Windows Service SpectorSoft Disk Monitor uses a service to monitor disks and directories, delete temporary files and run reports. This service is called SpectorSoft Disk Monitor. For more information, see: Change Service Logon Windows Service Log File Starting and Stopping the Windows Service Change Service Logon SpectorSoft Disk Monitor uses a service to run real-time monitors, consolidation, reports and data management. This service is called SpectorSoft Disk Monitor. In order for the SpectorSoft Disk Monitor Service to access network resources, it must run with domain administrator rights. To change the service logon credentials From the Service menu item select Change Service Logon. Specify a domain administrator username and password. Lastly, specify the domain. When you are finished, click the Next button. The service configuration will be modified with these rights and the service restarted. For more information, see: Security Windows Service 1998-2013 SpectorSoft Corporation, All rights reserved 61

SpectorSoft Disk Monitor Windows Service Log File SpectorSoft Disk Monitor uses a service to monitor disks and directories, delete temporary files and run reports. This service is called SpectorSoft Disk Monitor. The SpectorSoft Disk Monitor Service logs all significant activity to a log file called 'cbdmsrv.log'. This information is invaluable when troubleshooting the service. This file is located in the installation directory. The default location is: Windows Server 2003/XP c:\documents and settings\all users\application data\cornerbowl\disk Monitor\cbdmsrv.log Windows Server 2008/7/Vista c:\programdata\cornerbowl\ Disk Monitor\cbdmsrv.log To View the Log File From the Service menu item select View Service Log. The entries are sorted from oldest to latest. The log file can also be viewed in any text editor. To Clear the Log File The service automatically truncates the log file to a little less than 1 MB every hour on the hour. The service will log a notice message when attempting to truncate the log file if the user interface is open. To manually clear or delete the entire log file, the service must be stopped and the user interface closed. Once the service is stopped and the user interface is closed, manually delete the log file. After the file has been deleted, re-start the service. For more information, see: Starting and Stopping the Windows Service Windows Service 62 1998-2013 SpectorSoft Corporation, All rights reserved

Starting and Stopping the Windows Service Starting and Stopping the Windows Service SpectorSoft Disk Monitor uses a service to monitor disks and directories, delete temporary files and run reports. This service is called SpectorSoft Disk Monitor. To Start the Service From the Service menu item select Start. If you are unable to start the service because of a logon failure, you must reset the logon credentials. For more information see Change Service Logon. To Start the Service in Verbose Mode To aid in troubleshooting, the service can be started in verbose (debug) mode. In this mode, extra messages are logged. From the Service menu item select Start Verbose. To Stop the Service From the Service menu item select Stop. For more information, see: Change Service Logon Windows Service Log File Windows Service 1998-2013 SpectorSoft Corporation, All rights reserved 63

Troubleshooting Troubleshooting Please select from the list of links that most closely relates to your issue: Receiving Error: The RPC Server is Unavailable Receiving Error: Access Denied Unable to Get Actions, Alerts or Notifications to Work Common Action Issues I m not receiving my emails? Typically the email server has not been setup correctly. Select Options from the Tools menu item and select the Email tab. If using Windows Authentication mode, make sure the account the service is running under can log onto the domain. If the service is running under the SYSTEM account you will not be able to send emails using Windows Authentication. If the email server settings are correct, verify the alert status is not already set. For more information see Clearing Alert Status. Once the scan runs again you should receive your email. If you do not receive the expected email select View Service Log from the Service menu. Review the log for errors and fix as necessary. I m not receiving my desktop alert notifications? The tray icon executable must be running. Select Start Tray Icon from the Service menu item. If the tray icon is already running, verify the alert status is not already set. For more information see Clearing Alert Status. Once the scan runs again you should receive your desktop notification. If you do not receive the expected notification select View Service Log from the Service menu. Review the log for errors and fix as necessary. For more information, see: Clearing Alert Status Troubleshooting 1998-2013 SpectorSoft Corporation, All rights reserved 64

Troubleshooting Common WMI Errors SpectorSoft Disk Monitor uses a Microsoft technology known as Windows Management Instrumentation (WMI) to access SMART information on your networked computers. The most common errors reported by the operating system for WMI problems are: The RPC server is unavailable Access Denied These errors can typically be duplicated by connecting to the remote computer from within Microsoft s Window Management Instrumentation tester. Connecting to a remote computer using Microsoft s Windows Management Instrumentation Tester If receiving either of these WMI errors open a command prompt from the computer this software is installed and launch Microsoft s Windows Management Instrumentation Tester by typing wbemtest. Once loaded, click the Connect button. From the Namespace text box type \\SERVERNAME\root\cimv2 where SERVERNAME is the name of the remote server throwing the WMI error. If either computer resides on a different domain or within a workgroup specify administrator credentials that reside on the remote computer or domain. When you are finished, click Connect. Most users will receive the RPC server is unavailable or access denied error at this point. The RPC Server is Unavailable Typically an RPC error means the remote computer is not allowing WMI packets through its firewall, a firewall is blocking packets between the computers or the remote computer does not allow remote administration. The Windows Firewall or virus protection software can all block WMI packets. If you think the remote computer s Windows Firewall is blocking WMI packets or remote administration is not enabled, please follow this link for more information: Configuring the Windows Firewall Otherwise, please continue reading the sections labeled Access Denied and Other Things to Look At below. If you are still unable to resolve the error, please read the following MSDN articles: Connecting to WMI Remotely Starting with Vista Securing a Remote WMI Connection Access Denied Typically an access denied error means the account you are logged in under or the account the Windows Service is running under does not have the appropriate credentials to access the SMART information. 1. If reading SMART information from another computer on the network, make sure that the account you are logged in as and the account the service is running under both have 1998-2013 SpectorSoft Corporation, All rights reserved 65

SpectorSoft Disk Monitor administrative privileges. For more information see Security. If the account you are logged in does not have administrator rights or you are attempting to access a computer not on the domain, you must map the computer to specify the appropriate credentials. For more information see Mapping Computers. 2. Ensure WMI permissions have been set correctly. From the remote computer throwing the error, open a command-prompt and type: wmimgmt.msc. Right click on the WMI Control (local) node and select Properties. Select the Security tab and navigate to root/cimv2. Click the Security button. Grant the account you and the service are using to access logs Remote Enable and Read Security rights. 3. When accessing a Windows 7 or Vista computer that has joined a workgroup rather than a domain, the remote computer must disable User Access Control (UAC). To disable UAC on a Windows 7 or Vista computer, search for Turn UAC off within the Windows help system. Other Things to Look At 1. If you have other internal firewalls on your network, you may need to configure them to allow WMI packets. Many virus protection solutions such as McAfee and Symantec contain their own firewalls which must be configured to allow WMI packets. 2. If the remote computer is running Windows XP Pro, make sure remote logons are not being coerced to the GUEST account. From the computer you are unable to manage, open a command-prompt and type secpol.msc. Expand the Local Policies node and select Security Options. Scroll down to the setting titled Network access: Sharing and security model for local accounts. If this is set to Guest only, change it to Classic and restart your computer. 3. From the computer you are unable to manage, open a command-prompt and type dcomcnfg. Expand the Component Services/Computers/My Computer node. Right click My Computer and then select Properties. Select the COM Security tab. From the Launch and Activation Permissions, select Edit Limits. Add the appropriate account and assign all permissions. 4. Check that DCOM is enabled on both the local and the remote computer. Check the following registry value on both computers: Key: HKLM\Software\Microsoft\OLE, value: EnableDCOM, should be set to 'Y' 5. Check that WMI is installed on both the local and remote computer. WMI is present by default in all flavors of Windows 2000 and later operating systems, but must be installed manually on NT4 systems. To check for the presence of WMI, open a command-prompt and type wbemtest. If the WMI Tester application starts up, WMI is present, if not, it must be installed. Consult Microsoft for more information. 6. Make sure no remote access or WMI-related services have been disabled on either the local or remote computer. On an XP machine, the following services should be running or enabled: COM+ Event System Remote Access Auto Connection Manager Remote Access Connection Manager Remote Procedure Call (RPC) 66 1998-2013 SpectorSoft Corporation, All rights reserved

Troubleshooting Remote Procedure Call (RPC) Locator Remote Registry Server Windows Management Instrumentation Windows Management Instrumentation Driver Extensions WMI Performance Adapter Workstation Security SpectorSoft Disk Monitor accesses disk information using administrator disk shares and SMART information via Windows Management Instrumentation (WMI). To access these network resources from the user interface, your login must have domain administrator rights. If your account does not have domain administrator rights, you can map a computer and specify login credentials that enable you to access the disks. For more information see Mapping Computers. When monitoring disks, the service must be run with domain administrator credentials. The first time the application is run, you will be prompted to assign domain administrator credentials to the service. When the password assigned to the account the service is running under changes, you must update the service to use the latest password. For more information see Change Service Logon. If you are receiving an RPC or Access Denied error please see Troubleshooting. For more information, see: Change Service Logon Mapping Computers Troubleshooting 1998-2013 SpectorSoft Corporation, All rights reserved 67

SpectorSoft Disk Monitor Configuring the Windows Firewall Windows Server 2008, 7, Vista, Server 2003 SP1, and XP SP2 include the Windows Firewall which, depending on the OS version, may block WMI traffic by default. If WMI traffic is blocked, SpectorSoft Disk Monitor will typically throw an RPC server error. In order to allow access you must enable Windows Management Instrumentation (WMI) or Remote Administration. The simplest way to do this is to open up a command prompt and type the following: Windows Server 2008/7/Vista: netsh advfirewall firewall set rule group="windows management instrumentation (wmi)" new enable=yes Windows Server 2003/XP: netsh firewall set service RemoteAdmin The effect is immediate and there is no need to restart. To read more about this, consult the following Microsoft articles: Server 2008/7/Vista Server 2003/XP If you are still unable to download or monitor remote logs see Troubleshooting. Technical Support When you contact SpectorSoft Technical Support, be ready to provide information a description of the problem, and any error or warning messages that were displayed. Please include the following information with all support requests: The version you are running (find it in Help > About). The Log Manager log file, located at the following default location: Windows Server 2003/XP - C:\documents and settings\all users\application data\spectorsoft\log Manager\cblmsrv.log Windows Server 2008/7/Vista - C:\programdata\SpectorSoft\Log Manager\cblmsrv.log The operating system version you are running. A detailed description of the problem. 68 1998-2013 SpectorSoft Corporation, All rights reserved

SpectorSoft Information Contact Us When sending email or a web request, please include your company name, city, and state to ensure your request is handled as promptly as possible. Feel free to contact us 24 hours a day, 7 days a week. General Contact SpectorSoft Corporation 1555 Indian River Blvd., B-210 Vero Beach, FL 32960 USA World Wide Web: www.spectorsoft.com U.S. & Canada: 888-598-2788 International: 772-770-5670 Sales Contact Contact our sales staff for pre-sales questions, information about the latest SpectorSoft products, upgrade options, and pricing for our current products. SpectorSoft Corporation s professional sales staff is ready to answer your sales questions: Monday - Friday; 9:00 AM to 10:00 PM EST Saturday & Sunday; 10:00 AM to 6:00 PM EST Web: Purchase Information Email: sales@spectorsoft.com Sales Fax: 772-770-3442 Technical Support Web: Request Support U.S. & Canada: 888-598-2788 1998-2013 SpectorSoft Corporation, All rights reserved 69

SpectorSoft Disk Monitor Copyrights and Trademarks Copyright Notice Copyright 2013 SpectorSoft Corporation, 1555 Indian River Blvd., B-210, Vero Beach, Florida 32960 U.S.A. All rights reserved. SpectorSoft Disk Monitor, Copyright 1998 2001-2013 SpectorSoft Corporation. SpectorSoft and Spector are Registered Trademarks of SpectorSoft Corporation. This software includes code under license from Microsoft Corporation. 1995-2013 Microsoft Corporation. All rights reserved. All materials appearing anywhere within SpectorSoft s Help file are protected by worldwide copyright laws and treaty provisions. The copyright on such materials is held by SpectorSoft Corporation or its subsidiaries (collectively, "SpectorSoft"), or by the original creator of the materials. None of the materials may be copied (other than for personal use), reproduced (other than for personal use), displayed, modified, published, uploaded, posted, transmitted, or distributed in any form or by any means without SpectorSoft s prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on SpectorSoft s Help Files may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. Your use of SpectorSoft s Help Files constitutes your acknowledgment and acceptance of SpectorSoft s terms of use. If you do not agree with these terms of use, please do not use SpectorSoft s Help Files. Trademarks for other companies Microsoft Windows, MSN and other Microsoft products referenced herein are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and / or other countries. These Help Files may contain other names and phrases (marks) that may or may not be trademarks of other organizations. All other trademarks and service marks are the property of their respective owners. 70 1998-2013 SpectorSoft Corporation, All rights reserved

Index A About... 1 Access Permissions Reports... 73 Access Reports... 75 Action Tags... 32 Actions... 39 Active Directory... 40 Active Directory Filters... 41 Alert Status... 46 Clearing... 46 Alerts... 39 Auto Configurator... 42 Automatically Configuring New Computers... 18 B Backing... 44 Up... 44 Backup Email Server... 27 Browsing Computers... 45 C Change Service Logon... 94 Clearing Alert Status... 46 Common Action Issues... 97 Common WMI Errors... 99 Computer List... 54 Importing... 54 Computers... 45, 55 Browsing... 45 Mapping... 55 Configuration... 44 Restoring... 44 Configuration Templates... 47 Configuring... 65, 103 SNMP Service... 65 Windows Firewall... 103 D Defragmenting Disks... 49 Directories... 56, 59 Monitoring... 56 Scanning... 59 Directory Properties... 50 Directory Size Monitoring... 10 Disk Defragmentation... 16 Scheduling... 16 Disk Summary Reports... 70 Disks... 57, 60 Monitoring... 57 Scanning... 60 Duplicate Files Reports... 76 E Email... 52 Extension Reports... 74 F Free Disk Space... 4 G Groups... 53 H History... 19, 23 Saving... 19, 23 HTML Templates... 52 I Importing... 54 Computer List... 54 L Largest Files Reports... 71 M Mapping... 55 Computers... 55 Monitoring... 56, 57 Directories... 56 Disks... 57 MySQL... 23 N Notifications... 39 O Options... 77, 79, 81, 84, 86, 88, 90 Oracle Support... 83 R Registration... 29 Regular Expressions... 58 Reports... 69 Restoring... 44 1998-2013 SpectorSoft Corporation, All rights reserved 71

SpectorSoft Disk Monitor S Configuration... 44 Saving... 19, 23 History... 19, 23 Scanning... 59, 60 Directories... 59 Disks... 60 Schedule Distributor... 61 Schedules... 16, 62 Disk Defragmentation... 16 Security... 102 Selecting... 63 Specific Computers... 63 SMART Status Monitoring... 4 SNMP Service... 65 Configuring... 65 SNMP Traps... 64 Specific Computers... 63 Selecting... 63 SQL Server... 19 Stopping... 96 Windows Service... 96 System Requirements... 28 T Technical Support... 104 Temporary Files Reports... 72 Tray Icon... 66 Tutorials... 3 U Up... 44 Backing... 44 Update Service... 30 User Interface Components... 31, 68 Using Gmail... 27 W Web Proxy Server Configuration... 92 Windows Firewall... 103 Configuring... 103 Windows Service... 93, 96 Stopping... 96 Windows Service Log File... 95 Works... 2 72 1998-2013 SpectorSoft Corporation, All rights reserved