4th Conference of ENTERprise Information Systems (CENTERIS 2012) Aligning Technology, Organizations and People



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4th Conference of ENTERprise Information Systems (CENTERIS 2012) Aligning Technology, Organizations and People Procedia Technology Volume 5 Algarve, Portugal 3-5 October 2012 ISBN: 978-1-62748-521-0 ISSN: 2212-0173

Printed from e-media with permission by: Curran Associates, Inc. 57 Morehouse Lane Red Hook, NY 12571 Some format issues inherent in the e-media version may also appear in this print version. Copyright (2012) by Elsevier B.V. All rights reserved. Printed by Curran Associates, Inc. (2013) For permission requests, please contact Elsevier B.V. at the address below. Elsevier B.V. Radarweg 29 Amsterdam 1043 NX The Netherlands Phone: +31 20 485 3911 Fax: +31 20 485 2457 http://www.elsevierpublishingsolutions.com/contact.asp Additional copies of this publication are available from: Curran Associates, Inc. 57 Morehouse Lane Red Hook, NY 12571 USA Phone: 845-758-0400 Fax: 845-758-2634 Email: curran@proceedings.com Web: www.proceedings.com

TABLE OF CONTENTS The Internet Cathedral, Internetization, Infostrada, and Globalization... 1 Andrew Targowski Entrepreneurial Social and Organisation Inklings...12 Rinaldo C. Michelini, Roberto P. Razzoli The Future of ERP Systems: Look Backward Before Moving Forward...21 Ahmed Elragal, Moutaz Haddara Transparent Information System for Sustainability. A Sectoral Analysis...31 Belen Fernandez-Feijoo, Silvia Romero, Silvia Ruiz A Successful ERP Implementation in an Ethiopian Company: A Case Study of ERP Implementation in Mesfine Industrial Engineering Pvt. Ltd...40 Abiot Sinamo Boltena, Jorge Marx Gomez An Analysis of Non-observance of Best Practice in a Software Measurement Program...50 Thomas Murphy, Kathryn Cormican The Integration of Information and Communication Technology in Schools. Online Safety...59 Elisabete Pires, Fernando Moreira Information Technology to Support the Building of Confidence...67 Dietmar Bönke Multilingual Manager: A New Strategic Role in Organizations...75 Jesús Cardeñosa, Jessica Herrero, Francisco Gisbert Characterization of the Practice of Project Management in 30 Portuguese Metalworking Companies...83 Ricardo Pinto, Caroline Dominguez Migration to Windows Azure Analysis and Comparison...93 Paulo Jorge Passos Da Costa, António Miguel Rosado Da Cruz The Cost of Digital Preservation: A Methodological Analysis...103 Juanjo Bote, Belen Fernandez-Feijoo, Silvia Ruiz Melco Crown Entertainment, Macao, China: the ERP Supply Chain Case of a Post-Implementation Process...112 Fong Touvai, Leanda Lee, Joao Negreiros Open Business Models and Platform Mediated Networks: An Application in the Mobile Industry...122 Carmen De Pablos-Heredero, David López- Berzosa, Gloria Sánchez- Gonzalez The Effectiveness of Open Innovation Practices: An Application to Efficient Replenishment...133 Carmen De Pablos-Heredero, Jose Luis Montes Botella, Ignacio Soret Lossantos Information and Service-Oriented Architecture & Web Services: Enabling Integration and Organizational Agility...141 Saulo Barbará De Oliveira, Antonio José Balloni, Felipe Nogueira Barbará De Oliveira, Favio Akiyoshi Toda E-participation in Portugal: Evaluation of Government Electronic Platforms...152 Olga Fedotova, Leonor Teixeira, Helena Alvelos Easy-to-use SAP Sizing Based on Evolutionary Generated Scalability Models...162 Daniel Tertilt, Helmut Krcmar A Cost Assignment in Internet: Those Who Spends, Who Pays, and Who Charges...171 Miguel Ramirez, Alfredo Gutierrez, Josep Maria Monguet, Christian Muñoz IT-Based Competitive Advantage: A Cross-Case Comparison of Business Software Usage...181 Tim Kuettner, Petra Schubert A Solution for Real Time Monitoring and Auditing of Organizational Transactions...190 Rui Pedro Marques, Henrique Santos, Carlos Santos The 7 Key Factors to Get Successful Results in the IT Development Projects...199 Germán Arias, Diego Vilches, Claudia Banchoff, Ivana Harari, Viviana Harari, Pablo Iuliano On the Studies of Recovery and Reconstruction of Fisheries Hit by the Great East Japan Earthquake...208 Koji Okuda, Masakazu Ohashi Reconstructive Platform for Local Communities Damaged by Nuclear Disaster: A Proposal...215 Noriko Kurata, Masakazu Ohashi, Mayumi Hori Construction of Simulators As a Fundamental Element of Organizational Self-awareness...224 Carlos Páscoa, Nelson Ferreira, José Tribolet Aligning Business Processes and Work Practices...234 Marielba Zacarias, Paula Ventura Martins Effectiveness Index as an Organizational Cockpit Instrument...244 Carlos Páscoa, Marco Moreira, José Tribolet EX-ANTE and EX-POST Model Applied to the Operational Flying Regime Management...254 Carlos Páscoa, Sérgio Silva, José Tribolet Advantages, Limitations and Solutions in the Use of ERP Systems (Enterprise Resource Planning) A Case Study in the Hospitality Industry...264 Paula Serdeira Azevedo, Mário Romão, Efigénio Rebelo Web Site Quality Evaluation in Higher Education Institutions...273 Vera Silva Carlos, Ricardo Gouveia Rodrigues

Analysis of Challenges for Improvements on Process Management in the Perception of Professionals Acting in a Pension Fund in Brazil...283 Marco Antonio Garcia Jorge, Saulo Barbará De Oliveira Overcoming Resistance to Changes in Information Technology Organizations...293 Joel Mana Gonçalves, Rejane Pereira Da Silva Gonçalves Performance Evaluation of Laboratory Wi-Fi ieee 802.11g WPA Point-to-Point Links Using TCP, UDP and FTP...302 J. A. R. Pacheco De Carvalho, H. Veiga, C. F. Ribeiro Pacheco, A. D. Reis People, Organizational and Technological Dimensions of Software Requirements Specification...310 Fernando Belfo Analysis of Accessibility Initiatives Applied to the Web...319 Joselice Ferreira Lima, Gustavo Miranda Caran, Luiz Fernando R. Molinaro, Daniela Favarro Garrossini Carrier, Symbol and Block Synchronizers...327 António D. Reis, José F. Rocha, Atilio S. Gameiro, José P. Carvalho The Use of Moodle e-learning Platform: A Study in a Portuguese University...334 Carolina Costa, Helena Alvelos, Leonor Teixeira Design and Implementation of Enterprise Systems in Fine-Grained Concurrent Computation...344 Kenji Ohmori Determinants that Influence ERP Use and Value: Cross-Country Evidence on Scandinavian and Iberian SMEs...354 Pedro Ruivo, Björn Johansson, Tiago Oliveira, Miguel Neto Monitoring Software Maintenance Project Risks...363 Cristina López, Jose L. Salmeron Requirement Specification in Government IT Procurement...369 Björn Johansson, Markus Lahtinen Generation of Business Process Model Views...378 Artur Caetano, Carla Pereira, Pedro Sousa GSSP A Generic Semantic Search Platform...388 Sara Paiva, Manuel Ramos-Cabrer, Alberto Gil-Solla EwayDataCollect: Web Service-Based Data Collection Tool for Education System...397 Ruchika, Anita Goel Adding Preciseness to BPMN Models...407 Anacleto Correia, Fernando Brito E Abreu Revisiting the Impact of Integrated Internet Marketing on Firms Online Performance: European Evidences...418 Maria Teresa Tiago, Flávio Tiago Comparison of Business Process Models as Part of BPR Projects...427 Mouna Tka, Sonia Ayachi Ghannouchi Risks Response Strategies for Supporting Practitioners Decision-Making in Software Projects...437 Cristina López, Jose L. Salmeron Tourism Time Series Forecast -Different ANN Architectures with Time Index Input...445 João Paulo Teixeira, Paula Odete Fernandes Real-Time Information System for Small and Medium Bus Operators...455 Luís Cachulo, Carlos Rabadão, Telmo Fernandes, Filipe Perdigoto, Sérgio Faria A Literature Review of Business/IT Alignment Strategies...462 Lerina Aversano, Carmine Grasso, Maria Tortorella An Experimental Physiological Approach to Group Decision Making: Consensus Rule vs Majority Rule...475 M. McKoy, S. Spitler, K. Zuchegno, A. Enslein, S. Hobbs, R. Reeves, T. Patton, W. F. Lawless Building Software Solutions in an Urbanized Information System: The 5+1 Software Architecture Model...481 Sana Bent Aboulkacem Guetat, Salem Ben Dhaou Dakhli Cloud Computing Implementation Level in Portuguese Companies...491 Osvaldo Ferreira, Fernando Moreira Ubiquitous Integration Architectural Issues...500 João Henriques, Paulo Tomé Technology Enhanced Learning in Accounting: Simulator of Personal Income Tax Retained by Companies...509 Diogo Pedrosa, António Trigo, João Varajão, Pedro Sá Silva Powering Wireless Sensor Networks Nodes for Complex Protocols on Harvested Energy...518 J. Pedro Amaro, Fernando J. T. E. Ferreira, Rui Cortesão, Jorge Landeck ICT Infrastructure Created to Support CertiBPM Project and Training Program...527 Anca Draghici, George Draghici, Cristian Olariu, Alexandru Canda Romanian Market Acceptance for Business Process Management Skills Development...537 Anca Draghici, George Draghici, Cristian Olariu, Alexandru Canda Route Social Network...547 Joel Fernandes, Pedro Oliveira, Catarina Silva, Luis Marcelino Menu and Context Based Interfaces Evaluation for Mobile TV...556 Cláudio Freire, Luís Correia, Luis Marcelino, Catarina Silva, Carlos Rabadão, António Pereira Proposal of an Information System for a Semi-automatic Virtual Reconstruction of Archeological Sites...566 Telmo Adão, Luís Magalhães, Maximino Bessa, João Barreira, Miguel Melo, Martinho Gonçalves, José Sousa, Emanuel Peres LOSTE-Location Oriented System Technology for the Elder...575 Diogo Henriques, Vitor Basto-Fernandes, Alexandra Seco, Miguel Felgueiras, António Pereira Semantic Integration For Food Sales Analysis...581 Miguel Pragosa, Vitor Basto-Fernandes

A Platform Specification of a Space Project Management Handbook...589 Diana Barbosa, Américo Azevedo Sustainability in the Information Society: A Proposal of Information Systems Requirements in View of the DPOBE Model for Organizational Sustainability...599 Francisco Madeira Esteves, João Rocha Santos, Pedro Fernandes Anunciação An Information Infrastructure to Support the Prescription Process of Specific Customer-oriented Products...607 Pedro Meneses, Américo Azevedo, João Bastos MODSSO A Manager-centric Global Decision Support System for Organizations...616 Paulo Garrido, Nelson Faria Supplier's Selection Model based on an Empirical Study...625 Paulo Ávila, Alzira Mota, António Pires, Jo o Bastos, Goran Putnik, Joana Teixeira Establishing a Business Process Reference Model for Universities...635 Carsten Svensson, Hans-Henrik Hvolby Simulation of Production Setup Changes in an SME...643 Hans-Henrik Hvolby, Carsten Svensson, Kenn Steger-Jensen ICT Tools Functionalities Analysis for the Decision Making Process of Their Implementation in Virtual Engineering Teams...649 Cosmina Carmen Aldea, Anca-Diana Popescu, Anca Draghici, George Draghici Fast Automatic Schematics for Public Transport Spider Maps...659 João Tiago Ribeiro, Rui Rijo, António Leal A Description of the Development and Architecture of an SMS-Based System for Dealing With Depression...670 Elizabeth M. La Rue, Yunzhe Li, Hassan A. Karimi, Ann M. Mitchell Electronic Decision Support in Diagnosis of Heart Disease...679 Guy Armstrong, Andrew Cave, Ray Delany Introducing Goal Structuring Notation to Explain Decisions in Clinical Practice...686 Xiaocheng Ge, Rui Rijo, Richard F. Paige, Tim P. Kelly, John A. McDermid Information Architecture in High Throughput Screening...696 Wienand A. Omta, David A. Egan, Marco R. Spruit, Sjaak Brinkkemper Adoption of Electronic Health Care Records: Physician Heuristics and Hesitancy...706 Jerald D. Hatton, Thomas M. Schmidt, Jonatan Jelen Intelligent and Real Time Data Acquisition and Evaluation to Determine Critical Events in Intensive Medicine...716 Filipe Portela, Pedro Gago, Manuel Filipe Santos, José Machado, António Abelha, Álvaro Silva, Fernando Rua, César Quintas, Filipe Pinto Multi-agent Systems for HL7 Interoperability Services...725 Miguel Miranda, Maria Salazar, Filipe Portela, Manuel Santos, António Abelha, José Neves, José Machado ScheduleIT Open-Source Preventive Actions Management Plataform in Healthcare Information Systems...734 Hugo Peixoto, Jœlio Duarte, António Abelha, Manuel Santos, José Machado AnonymousData.co: A Proposal for Interactive Anonymization of Electronic Medical Records...743 Carlos Moque, Alexandra Pomares, Rafael Gonzalez Enrichment/Population of Customized CPR (Computer-based Patient Record) Ontology from Free-text Reports for CSI (Computer Semantic Interoperability)...753 David Mendes, Irene Pimenta Rodrigues, Carlos Rodriguez-Solano, Carlos Baeta Classifier Approaches for Liver Steatosis using Ultrasound Images...763 Andreia Andrade, José Silvestre Silva, Jaime Santos, Pedro Belo-Soares Cut and Suture Support on Volumetric Models in the CyberMed Framework...771 Ícaro L. L. Cunha, Ping Jung Xia, Liliane S. Machado, Teresa Restivo, Ronei M. Moraes, Antonio M. Lopes Internet of Things for Medication Control: Service Implementation and Testing...777 Isabel Laranjo, Joaquim Macedo, Alexandre Santos How Accurate are Pedometer Cell Phone Applications?...787 Anna Åkerberg, Maria Lindén, Mia Folke Low Cost GPS Tracking for the Elderly and Alzheimer Patients...793 Sara Paiva, Carlos Abreu LungSounds@UA Interface and Multimedia Database...803 Cátia Pinho, Daniela Oliveira, Ana Oliveira, João Dinis, Alda Marques Measure and Comparison of Speech Pause Duration in Subjects with Disfluency Speech...812 João Paulo Teixeira, Maria Goreti Fernandes, Rita Alexandra Costa A Methodology for an Architecture of Pervasive Systems to Homecare Environments...820 Leandro O. Freitas, Rafael T. Pereira, Henrique G. G. Pereira, Ricardo G. Martini, Bruno Mozzaquatro, Jeferson Kasper, Giovani Rubert Librelotto MultCare: A Mobile Assistant As a Tool to Aid Early Detection of Chronic Kidney Disease...830 Álvaro Alvares De Carvalho César Sobrinho, Leandro Dias Da Silva, Leonardo Melo De Medeiros A Usability Testing Experiment For A Localized Weight Loss Mobile Application...839 Selma Limam Mansar, Shashank Jariwala, Maahd Shahzad, Aysha Anggraini, Nawal Behih, Amna Alzeyara Patient Health Portal: User Calendar Perspective...849 Carlos J. Costa, Manuela Aparício, João Paulo Figueiredo Alzheimer Electroencephalogram Temporal Events Detection by K-means...859 Pedro Miguel Rodrigues, Diamantino Freitas, João Paulo Teixeir Evaluation of Retinal Image Gradability by Image Features Classification...865 João Miguel Pires Dias, Carlos Manta Oliveira, Luís A. Da Silva Cruz

An Algorithm for the Pulmonary Border Extraction in PET Images...876 Fábio Nery, José Silvestre Silva, Nuno C. Ferreira, Francisco Caramelo, Ricardo Faustino Design and Implementation of a Data Warehouse for Benchmarking in Clinical Rehabilitation...885 João Completo, Rui Santos Cruz, Luisa Coheur, Manuel Delgado A Gaze-Based Interaction System for People with Cerebral Palsy...895 Adriano Galante, Paulo Menezes Scatter Correction for Positron Emission Mammography using an Estimation of Trues Method Approach...903 Luís Martins, Nuno C. Ferreira, Francisco Caramelo, Catarina Ortigão, Ana S. Rodrigues, Fabiana Rodrigues, R. Bugalho, J. Varela, P. Almeida, M. Castelo-Branco Development of a Medical Image Database for Data Mining and Group Analysis Applications...912 Raquel Trindade, Nuno C. Ferreria, Fransisco Caramelo Epidemic Spreading Over Social Networks Using Large-scale Biosensors: A Survey...922 João Andrade, Artur Arsenio Mobile Edoclink: A Mobile Workflow and Document Management Application for Healthcare Institutions...932 Pedro Gomes, Mário Antunes Do You Remember or Have You Forgotten?...941 Aníbal Caixinha, Vanessa Magalhães, Isabel Machado Alexandre Proposal of an Information System to Support Risk Management The Case of the Portuguese Hospital Center CHTMAD...951 Fábio Costa, Patrícia Santos, João Varajão, Luís Torres Pereira, Vitor Costa An e-marketplace of Healthcare and Social Care Services: The Perceived Interest...959 Maria Manuela Cruz-Cunha, João Varajão, Isabel Miranda, Nuno Lopes, Ricardo Simoes Author Index