Omaha Monthend Statements Review First Data Learning Organization Copyright 2010, First Data Corporation. All Rights Reserved. Developer: 26 Rev: 01/12/2010 V:1.0
Objectives The FDR System generates and mails monthly statements that provide each of your merchant accounts a summary of their account activity and processing charges for the month. This presentation will prepare you to: Identify the common Omaha Merchant Statement Layout. Identify common fields on Omaha Merchant Statements. Copyright 2010 First Data Corporation. All Rights Reserved. 2
Statement Information The information contained in the month-end statement depends on how you establish the merchant s account. Therefore, the information in your merchants statements may differ from the examples contained in this document. Merchant Account Fields that affect Merchant Statement Output: Interchange Fee Flag Statement Interchange Print Option Online Debit Fee Calc Flag All Pricing Fields Copyright 2010 First Data Corporation. All Rights Reserved. 3
Statement Sections First Data Learning Organization Copyright 2010, First Data Corporation. All Rights Reserved.
Merchant Statement Summary of Bankcard Deposits This section contains merchant record information such as the following: Chain Number Demand deposit number Corporate and Merchant: Merchant account number outlet name and address Return Address Copyright 2010 First Data Corporation. All Rights Reserved. 5
Attention This section shows the statement advertising message or customer notification. You can print up to 44 message lines with a maximum of 78 characters on each line. You can enter, maintain, and change messages online using the MSM, Merchant Statement Messages transaction, and the MMT, Merchant Message Text transaction. You can also complete the FDR- 627, Merchant Statement Message Form. Copyright 2010 First Data Corporation. All Rights Reserved. 6
Summary of Card Deposits This section reports your merchant s plastic activity. Only the plastic types with activity during the month appear on the statement. If there is no activity for any merchant s plastics during the month, the system suppresses this section Copyright 2010 First Data Corporation. All Rights Reserved. 7
Summary of Card Deposits Card Deposits An * symbol appears before a card type that is not reimbursed by First Data Card Deposits An * symbol appears before a card type that is not reimbursed by First Data Amex American Express Pass Thru Sales Count and dollar and cent amount of gross sales posted to the merchant account this month AXP ONEPT American Express OnePoint Adjustments Diners Diners Club Cash DSCVR ACQ Discover Full Acquiring Returns MasterCard MasterCard EXCL ADJ Count and dollar and cent amount of all chargeback and adjustment totals this month Count and dollar amount of all cash advances posted to the merchant this month Count and dollar and cent amount of gross returns posted to the merchant this month Count and dollar and cent total amount for adjustments that are not applied to net sales MC OFLN DB MasterCard signature based debit NET NET= SALES - RETURNS STAR NORTHEAST DEBIT Star Northeast Debit (each individual debit network) BABKCD tot Total amount of MasterCard and Visa Transactions for each Column VISA VISA OFLN DB Visa Visa signature based debit Credit TOT Total amount of all credit card type transactions Total Sales Year to Date Total amount of this merchant s net sales for all card types for the year to date ONLINE DEBIT TOT Total amount of all card type Copyright 2010 First Data Corporation. All Rights Reserved. 8
Summary of Card Fees This section contains line item charges for all fee assessments by each card type. This includes qualified, mid qualified, and non qualified discount fees charged to the merchant. Also included is card type specific authorization and AVS activity. The discount method will be either method 6 (daily) or 1 (monthly). If you are set for daily discount you will also see the LESS DISCOUNT PAID line item within this section. Copyright 2010 First Data Corporation. All Rights Reserved. 9
Authorizations Valid Codes Valid Codes ARU LOC Audio response unit auth s the merchant requests using a local telephone line ARU WATS Audio response unit authorizations the merchant requests using a WATS telephone line BATCH AUTH Authorizations the merchant requests using batch authorizations CPU AUTHS Authorizations the merchant requests using CPU-CPU lines DDOV ISDN Authorizations the merchant requests using a Digital Data over Voice or Integrated Service Digital Network telephone line POS LOC Point of sale authorizations the merchant requests using a local telephone line POS WATS Point of sale authorizations the merchant requests using a toll free telephone line RAM Authorizations the merchant request using a RAM mobile data telephone line REMOTE CRT Authorizations the merchant requests using remote CRTs VOICE LOC Voice authorizations the merchant requests using a local telephone line POS AUTH Authorizations the merchant requests using a dial up Point of sale device Copyright 2010 First Data Corporation. All Rights Reserved. 10
Summary of Card Fees Valid Codes Valid Codes DISC (1) Header indicating the merchant is set to monthly discount method DISC (6) Header indicating the merchant is set to daily discount method (In daily discount only the qualified rate is assessed on a daily basis and totaled under the LESS DISCOUNT PAID QUAL Volume that qualifies at the fee class assigned to the merchant. Row will include volume subject to fee and percentage rate assessed as well. ONLDBT FEES Total amount charged for all PIN Based debit fee activity for this card type during the month MID QUAL Heading for transactions that failed to qualify at the set fee class and therefore are subject to the mid qualified % rate. Row will include volume subject to fee and percentage rate assessed as well. Interchange Amount of interchange fees assessed for the card type NON QUAL Heading for transactions that failed to qualify at the set fee class and therefore are subject to the non qualified % rate. Row will include volume subject to fee and percentage rate assessed as well. OTHER ITEM FEES Heading for information about charges for located in the OTHER ITEM RATE field of the merchant record. Fee assessed on all transactions resulting in a sale. May be differentiated by Card Type. OTHER VOLUME FEES Heading for information about charges for located in the OTHER VOLUME PERCENT field of the merchant record. Fee assessed on Net Volume. May be differentiated by Card Type. Copyright 2010 First Data Corporation. All Rights Reserved. 11
Summary of Card Fees - Variations Valid Codes PRICING GRID If one uses a Merchant Pricing Grid to assess rates on tiers 4-12 the description listed within the MPG Grid will appear as its own line item with in the Summary of Card Fee Section If a Merchant Pricing Grid is used to assess a different per item rate per qualification tier the varying per item will reflect as Qual Item/Mqual Item/Nqual Item LESS DISCOUNT PAID If the merchant is set for Discount Method 6 (Daily Discount) there will be a line item of LESS DISCOUNT PAID. This line item will be the total amount the merchant has already paid in discount on a daily basis and will therefore be subtracted from the Summary of Card Fees TOTAL CARD FEES AMOUNT before being populated in the SUMMARY OF MISCELLANEOUS FEES. Copyright 2010 First Data Corporation. All Rights Reserved. 12
Summary of Miscellaneous Fees This section displays detail line item charges to your merchants. It reports miscellaneous charge information such as the following. Charges for chargebacks and account fees, sales fees, terminal and imprinter fees, total batch charges, and total card fees. Copyright 2010 First Data Corporation. All Rights Reserved. 13
Summary of Miscellaneous Fees Valid Codes Valid Codes TOTAL CARD FEES Total amount charged for all authorization activity for all card types during this month (Total from Summary of Card Fees Section) SALES ITEMS Heading for information about the charge to the merchant account for sales transaction processed this month. **Only assessed on transactions that resulted in a sale. **Remember that sales items counts will also be represented under the Auth Count if an Authorization Grid is assigned to the merchant. CHARGEBACKS Heading for information about the charge to the merchant account for chargeback cleared as set on merchant record 12B Heading for information about the charge to the merchant for number of retrieval requests processed for the month BATCH HEADER Heading for information about the charge to the merchant account for batches deposited this month. **Remember that batch closure counts will also be represented under the MasterCard Auth Count if an Authorization Grid is assigned to the merchant. RETURN TRANSACTIONS Heading for information about the charges to the merchant account for return transactions processed this month. MONTHLY MIN Heading for information about the charge to the merchant account if calculated income from the account is less than the amount specified in the Monthly Minimum field. STATEMENT FEE Heading for the information about the charge to the merchant for the creation of the monthly statement. Often used to cover the First Data Schedule A Account on File Fee. Copyright 2010 First Data Corporation. All Rights Reserved. 14
Additional Sections Summary of Monetary Batches This section contains a detailed list of the merchant s daily deposits for the month. The System suppresses this section if no batch activity occurs during the month. Summary of Daily Deposits This section contains a list of the merchant s daily work for the month. The System suppresses this section if no activity occurs during the month. Summary of Deposits This section contains a list of the merchant s American Express Passthrough, Discover, Diners Club, JCB, Australian Bankcard, and other combined card type deposits. Copyright 2010 First Data Corporation. All Rights Reserved. 15
Additional Sections Below is an example of the Summary of Monetary Batches Section. Copyright 2010 First Data Corporation. All Rights Reserved. 16
Summary of Monetary Batches Valid Codes Valid Codes BATCHES Heading for information about batches the merchant deposited this month GROSS Gross amount of the deposit in the batch R&C (Returns/ EXCL ADJ Payments) Amount of adjustments in the batch. (Returns and Collections) NET Net amount of the deposit in the batch NET= GROSS R&C DATE Date the merchant deposited the batch MM/DD Copyright 2010 First Data Corporation. All Rights Reserved. 17
Summary of Deposits Below is an example of the Summary of Deposits Section. This section contains a list of daily deposit activity for tickets that the merchant settles directly with American Express, Discover, and Diners Club issuers, as well as a combined amount for card types that the merchant settles through FDR. Copyright 2010 First Data Corporation. All Rights Reserved. 18
Statement Examples First Data Learning Organization Copyright 2010, First Data Corporation. All Rights Reserved.
Merchant Statement Tiered Pricing Summary of Interchange Fees Section MasterCard/Visa/Discover Full Acquiring Qualification of transactions will be listed by the qualification (Qualified/Mid Qualified/Non Qualified) total dollar volume of transactions for each bucket, the rate for that bucket and total fee for that bucket. Copyright 2010 First Data Corporation. All Rights Reserved. 20
Merchant Statement ERR Summary of Interchange Fees Section MasterCard/Visa/Discover Full Acquiring Qualified transactions will be displayed as Discount 1 (6), with the rate and total fee. *Note this is the flat rate fee the merchant is assessed for all transactions regardless of qualification. Non-qualified (downgrade) transactions will be displayed as Non-Qualified Fees with only the fee. *Note this line is made-up of the difference in interchange and the ERR% (surcharge). Copyright 2010 First Data Corporation. All Rights Reserved. 21
Merchant Statement Pass Thru Interchange Print Option = 1 Summary of Card Fees Section MasterCard/Visa/Discover Full Acquiring Qualification of transactions will be in a summary with a line item of interchange with the total fee paid. Copyright 2010 First Data Corporation. All Rights Reserved. 22
Merchant Statement Interchange Print Option = 2 Summary of Interchange Fees Section MasterCard/Visa/Discover Full Acquiring Qualification of transactions will be listed by the interchange program name & rate with the count of transactions, total dollar volume of transactions & total fee for that program. Copyright 2010 First Data Corporation. All Rights Reserved. 23
Merchant Statement Pass Thru Pin Debit Summary of Card Fees Section Each PIN debit network will have it s own line item with a description of Online Debit Fees with the rate and the total fee. Copyright 2010 First Data Corporation. All Rights Reserved. 24
Omaha Monthend Statements First Data Learning Organization Thank You! Copyright 2010, First Data Corporation. All Rights Reserved.