Business Innovation in Construction through Value Oriented Product/Service offerings for Living Buildings. Wim Gielingh

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Business Innovation in Construction through Value Oriented Product/Service offerings for Living Buildings Wim Gielingh

Motivation for a Living Building Concept * A new Business model that supports Changing user requirements Sustainable construction processes Reduced depreciation of capital goods Proactive role of suppliers The offering of Integrated Products and Services Pilot projects School (Veenendaal) Hospital (Den Helder) City Center (Almere) * Original concept developed by Prof. H. de Ridder, TU Delft, for the Programme of System Innovation in Construction (PSIB) in the Netherlands

Current Lifecycle Thinking Initiate Project & Specify Requirements Build Building Operate & Maintain Building Demolish Building

Current Lifecycle Thinking Initiate Project & Specify Requirements Build Building Operate & Maintain Building Demolish Building costs

Current Lifecycle Thinking Initiate Project & Specify Requirements Build Building Operate & Maintain Building Demolish Building costs today: unilateral focus on lowest initial (capital) costs

Current Lifecycle Thinking Initiate Project & Specify Requirements Build Building Operate & Maintain Building Demolish Building costs

Current Lifecycle Thinking value Initiate Project & Specify Requirements Build Building Operate & Maintain Building Demolish Building costs

Current Lifecycle Thinking value Initiate Project & Specify Requirements Build Building Operate & Maintain Building Demolish Building costs

Current Lifecycle Thinking value Initiate Project & Specify Requirements Build Building Operate & Maintain Building Demolish Building costs

value costs functional life

value costs Demolition? functional life

Example: Gemini Hospital in Den Helder (NL) Current building inefficient and expensive Need for a new building! Den Helder Alkmaar

Example: Gemini Hospital in Den Helder (NL) Current building inefficient and expensive Changing treatment techniques and hospitalization policies Increasing policlinical treatments Shorter stay of patients in hospital Den Helder Continuously changing requirements! Alkmaar

Example: Gemini Hospital in Den Helder (NL) Current building inefficient and expensive Changing treatment techniques and hospitalization policies Increasing policlinical treatments Shorter stay of patients in hospital Den Helder Merger with Alkmaar hospital for better efficiency What if government builds motorway to Alkmaar? After 2010, hospitals in NL will own their assets Alkmaar

Example: Gemini Hospital in Den Helder (NL) Current building inefficient and expensive Changing treatment techniques and hospitalization policies Increasing policlinical treatments Shorter stay of patients in hospital Merger with Alkmaar hospital for better efficiency Given these uncertainties, the investment in a new building is very risky What if government builds motorway to Alkmaar? After 2010, hospitals in NL will own their assets

hospital > 100 year hospital operation functional requirements < 10 year performance

Schools Building types with rapidly changing user requirements Healthcare facilities Elderly care facilities Retail centers Transport facilities (airports, stations) Plants Office facilities Traffic systems. Real estate preferred lifetime > 50 years Requirements change < 5 15 years

The Case for Remanufacturing disassembly sorting storage cleaning inspection coating machining

The Case for Remanufacturing 30 electricity meter Physical/Technical Lifetime Maximum Product Lifetime [years] (Technical Limits / Market demand) 25 20 15 10 5 industrial heavy duty engine machine tool office furniture telephone copier power tool car engine Upcycling (remanufacturing) vending machine Downcycling (shredding, melting) 5 10 15 20 25 30 Functional Lifetime Average Product Cycle Time per Use [years]

The Case for Remanufacturing

The Case for Remanufacturing Office furniture, interior walls Copying machines, Printers

The Case for Remanufacturing Profitable, environment friendly business Remanufactured products are as good as new & include warranty Cost 45% - 80% price of new products Energy reduction of 85% - 95% compared with new products Require 90% less natural resources than new products Avoids emission of 28 mio tons CO 2 /yr (US, 2005) Rapidly expanding business Employs 480,000 people in US 2005 (= 2x US Steel or Pharmaceutical Industries) 25% annual growth Current applications mainly in Automotive, defense, transportation, consumables

The Physical Building Lifecycle Demolition or Reuse? Total embodied energy equals: 37 years of operational energy 36% of total building related energy Research on 20 secondary schools in Australia (G.Ding) embodied energy operational energy

The Physical Building Lifecycle Demolition or Reuse? Total embodied energy equals: 37 years of operational energy 36% of total building related energy Large impact on CO 2 emissions embodied energy operational energy Less impact on CO 2 emissions

The Physical Building Lifecycle Demolition or Reuse? Total embodied energy equals: 37 years of operational energy 36% of total building related energy Environment friendly alternatives for operational energy Renewable sources (solar radiation for heating, solar and wind energy for electricity)

The Physical Building Lifecycle Demolition or Reuse? Total embodied energy equals: 37 years of operational energy 36% of total building related energy Environment friendly alternatives for operational energy Renewable sources (solar radiation for heating, solar and wind energy for electricity) Low temperature heating: use of waste heat

The Physical Building Lifecycle Demolition or Reuse? Total embodied energy equals: 37 years of operational energy 36% of total building related energy Environment friendly alternatives for operational energy Renewable sources (solar radiation for heating, solar and wind energy for electricity) Low temperature heating: use of waste heat No environment friendly alternatives for embodied energy Production of steel, glass, brick and cement requires > 1200 o C

The Physical Building Lifecycle Demolition or Reuse? Total embodied energy equals: 37 years of operational energy 36% of total building related energy Environment friendly alternatives for operational energy Renewable sources (solar radiation for heating, solar and wind energy for electricity) Low temperature heating: use of waste heat No environment friendly alternatives for embodied energy Production of steel, glass, brick and cement requires > 1200 o C embodied energy operational energy

Towards new business models know-how capacity

Towards new business models know-how time & budget process capacity capacity optimized for processes

Towards new business models know-how time & budget result product processes optimized for products process capacity capacity optimized for processes

Towards new business models value oriented PSS products and services optimized for client value know-how time & budget result client value product processes optimized for products process capacity capacity optimized for processes

Integrated Product Service Systems PSS = a marketable set of products and services capable of jointly fulfilling a user s need Key success factors are: to create value for clients, in economic sense or by adding quality and comfort, to customize solutions to meet specific client needs, to create new functions or to make unique combinations of functions, to decrease the threshold and risk of capital investment by sharing, leasing or renting, to decrease environmental load and to deliver eco-benefits, to respond better to changing client needs.

Integrated Product Service Offerings Fuji/Xerox Lips/Wärtsila Rolls-Royce

Social & environmental condition monitoring the output User processes User process & requirements monitoring Building performance monitoring Operational Services & Dynamic Control Value Creation Process the hardware Buildings in Operation assembly module reuse module remanufact. disassembly Production & Construction Process minimal use of new base materials and energy minimal production of waste

Towards new business models efficiency value oriented PSS products and services optimized for client value product processes optimized for products process (customized) products & turnkey solutions project integrated DBMOTF Living Building capacity optimized for processes capacity traditional client value

The Living Building Concept A PSS for construction Providers specialize in specific Product/Service-Market combinations (e.g. schools, hospitals, retail centers) Performance based rewarding scheme: user pays for output performance value cost scope

The Living Building Concept A PSS for construction Providers specialize in specific Product/Service-Market combinations (e.g. schools, hospitals, retail centers) Performance based rewarding scheme: user pays for output Provider owns the building Possibility of more than one user per building (multi-functionality) Public Healthcare Services Pharmacy Shops Office Hospital Hotel Fitness Parking Restaurant

The Living Building Concept Buildings can be adapted to continuously changing user needs Monitoring of processes that affect user requirements Revitalization in stead of Maintenance Building remains fit-for-use, retains its capital value

The Living Building Concept Buildings can be adapted to continuously changing user needs Monitoring of processes that affect user requirements Revitalization in stead of Maintenance Building remains fit-for-use, retains its capital value capital value of traditional building + - T=0 yr T=50 yr

The Living Building Concept Buildings can be adapted to continuously changing user needs Monitoring of processes that affect user requirements Revitalization in stead of Maintenance Building remains fit-for-use, retains its capital value capital value of remanufacturable building T=0 yr T=50 yr

The Living Building Concept Buildings can be adapted to continuously changing user needs Monitoring of processes that affect user requirements Revitalization in stead of Maintenance Building remains fit-for-use, retains its capital value capital value of living & remanufacturable building T=0 yr T=50 yr

The Living Building Concept Reduce waste, save costs through remanufacturing Design & service for disassembly Released components are remanufactured

Conclusions Living Building Concept: a PSS for construction Buildings can be adapted to continuously changing user needs Reduce waste, save costs through remanufacturing Interests expressed by clients and providers Pilot projects: School in Veenendaal Hospital Den Helder Almere Haven City Center