2008-2013 ` Marijn Ornstein Manager Security Policy & Projects Amsterdam Airport Schiphol 3 25 March 2009
Table of contents 1. 2003-2008 Period: Measures & Effects 2. 2008-2013 Period: Trends & developments 3. 2008-2013 Period: Security targets 4. PROGram REngineering Security Schiphol 4
FRAMEWORK AVIATION SECURITY April 1 2003 LEGISLATIVE FRAMEWORK EU Commission Ministry of Justice Appropriate Authority Amsterdam Airport Schiphol EU-regulation Dutch Aviation Act Airport Security policy DIVISION OF ROLES Ministry of Justice Final Responsibility Lays down standards Royal Military Police Responsible for supervision Execution Repressive Measures Amsterdam Airport Schiphol Responsible preventive aviation security measures Supervison security contractpartners Security Contractpartners Instructions & Performance Security Contractpartners Responsible execution of security measures 5
Security 2003-2008 period Measures Temp 100% HBS Transfer responsibility for Security Measures Mini-profile for UK flights Substantial increase in NGA & 100% checks Introduction of HBS inline Introduction of partial gate security Introduction of NEU/EU Transfer bax screening Measures regarding diamond theft Measures regarding EU inspection Introduction of Pier H Introduction of Gate Security Introduction of Schiphol-East Measures regarding EU compliance Article 15 airports EU tender for Aviation Security Measures regarding Liquids & Gels Early implementation of SRA CP TB 2008 (SRA CP) j f m a m j j a s o n d j f m a m j j a s o n d j f m a m j j a s o n d j f m a m j j a s o n d j f m a m j j a s o n d j f m a m j j 2003 2004 2005 2006 2007 2008 6
Security 2003-2008 period Measures & Effects Temp 100% HBS Transfer responsibility Security Measures Aviation Security Miniprofile UK at flights Amsterdam Airport Schiphol: 2003: ± 2,000 agents 2008: ± 4,000 agents Introduction HBS inline Substantial increase NGA & 100% checks Introduction partial gate security Introduction NEU/EU Transferbaxscreening Population of security agents in the Netherlands: Measures Diamond theft 35,000; Schiphol >10% Measures EU inspection Catchment area: 50 km (2003) > 80 km (2008) Introduction H-pier Inflow: 20-25% yr. Outflow: ± 1,000 agents per year. Hit rate: 8-10% 10,000 applicants per year. Introduction Gate Security Introduction Spl-Oost Measures EU-compliancy Article 15 airports Measures Liquids & Gels EU-tender Aviation Security Measures SBS6 TB 2008 (SRA CP) j f m a m j j a s o n d j f m a m j j a s o n d j f m a m j j a s o n d j f m a m j j a s o n d j f m a m j j a s o n d j f m a m j j 2003 2004 2005 2006 2007 2008 7
Security 2008-2013 period Trends & developments Laws and regulations Further stacking of measures + + Laws and regulations Implementation of new technology ++ Passenger market Growth Effect Higher Alarm Rate More manual handling ++ 0 +++ Capacity demand High demand for staff Security staff End to growth High demand for resources High demand for terminal space Results Longer waiting times Longer perceived waiting times Increased strain on boarding and transfer times Rise in indirect costs Higher Security Charge Further strain on competitiveness 8 External factors Internal factors
Wet- & Regelgeving 5 Wet & Regelgeving Verdere opeenstapeling maatregelen Passagiersmarkt Groei Effect Hogere Alarm Rate Meer handmatige handelingen Capaciteitsvraag Forse vraag personeel Forse vraag middelen Forse vraag terminal ruimte Externe factoren Personeel Einde groei Interne factoren Resultaten Toename wachttijden Verlaging perceptie wachttijden Opstap en transfertijden verder onder druk Toename Security Charge Toename indirecte kosten Concurrentie positie verder onder druk Legislative developments 2008-2013 Security periode 2008-2013 Verwachte ontwikkelingen + + ++ Invoering nieuwe technologie ++ 0 +++ From detection of metal objects on the body From ban on Liquids & Gels >100 ml To detection of all potential threats To allowing all Liquids & Gels but screening it with liquid explosive detection system Primary control Secondary control 9
Wet- & Regelgeving 5 Wet & Regelgeving Verdere opeenstapeling maatregelen Passagiersmarkt Groei Effect Hogere Alarm Rate Meer handmatige handelingen Personeel Einde groei Capaciteitsvraag Forse vraag personeel Forse vraag middelen Forse vraag terminal ruimte Externe factoren Interne factoren Resultaten Toename wachttijden Verlaging perceptie wachttijden Opstap en transfertijden verder onder druk Toename Security Charge Toename indirecte kosten Concurrentie positie verder onder druk Labour market developments 2008-2013 Security periode 2008-2013 Verwachte ontwikkelingen + + ++ Invoering nieuwe technologie ++ 0 +++ Annual growth of the (working) population 175 150 125 100 75 50 25 0-25 -50 x1000 1996 2001 2006 2012 Growth of working population Growth of population in 15-64 age group Conclusion Security labour market is tight and will become increasingly tight over the coming years 10
Basic concept for Security target for 2008-2013 Strategy Focus SECURITY Top Connectivity Improve departure process Improve Hub/ transfer process O/D waiting times Transfer waiting times Best in class quality perception passengers Improve Q-perception Waiting time perception Customer friendliness Competitive visit costs Competitive visit costs Security Service Charge Aviation process compliancy Realise continuous compliancy Sec & BC compliancy Most Preferred Airport in Europe Strategic focus 11
Programme Targets Reengineer Security and Border Control processes by 2013 (with an outlook to 2020) in order to ensure that: 1. Staffing does not impede growth 2. Waiting times especially transfer processes are improved in comparison with 2007 3. Quality perception is improved in comparison with 2007 4. The Security Service Charge does not exceed the 2007 rate Preconditions 1. Compliant: in accordance with NCTb, EU, TSA, IND 2. Robust: prepared for upcoming legal requirements (outlook to 2020) 3. Flexible: easy to adapt in the event of unforeseen events Doing more with fewer agents! 12
Programme lines & ongoing projects DEMAND REDUCTION AUTOMATION SUPPLY INTEGRATION DIFFERENTIATION TECHNOLOGICAL INNOVATION 13
REDUCTION Programme line Achieving a reduction in the number of passengers and/or objects requiring screening, independent of (rising) growth in overall passenger numbers Focus on weapons & explosives Passenger incentives One-Stop Security 14
AUTOMATION Programme line From manual labour to (fully) automated security processes AGP for all (Semi-)Self Service Security; Pax (Semi-)Self Service Security; Staff 15
INTEGRATION Programme line From separate, nonintegrated components to integration, resulting in value added (Synergy) Passenger separation Centralisation staff filters Centralised detection positions 16
DIFFERENTIATION Programme line From standardized security measures for all 100% passengers to measures tailored to the passenger s specific risk profile Innovation Aviation Security 17
TECHNOLOGICAL INNOVATION Programme line From existing technology to the application and further development of innovative technology I-Screening I-Fence I-Conveyer Security Scan 18
FINAL STATEMENTS General statement If threat level requires actions we can always find (operational) solutions Statement to Policy makers In case of security related incidents: impose security measures only when real technology solutions are available Statement to Politicians As Aviation Security becomes more and more complex, when incidents occur, please suppress primary reactions and let us help you to obtain a balanced view on matters Statement to Industry Contribute to our Challenge: Doing more with less agents 19