Domain Name Exercise on Setting Up CName for emails Agent Situation: I use my domain name as my email address. Godaddy hosts my domain name. Examples ONLY: my domain is w w w. mydomainname.com I have my email as my domain name: info@mydomainname.com or david@mydomainname.com When I changed my name servers from my old website to the new RE/MAX Technology Program website, my email no longer works. My hosting company Godaddy.com has informed me that I need to place my MX record on my new website provider servers but the instructions on my RE/MAX website state that it does not Host MX records and provides me something called CName setup so I can start getting my emails using my domain name again. Agent Question: How do I setup a CName with Godaddy.com?
NOTICE! This is ONLY for emails associated with domain names ONLY! The RE/MAX Mid-States and Dixie Regions Website Support staff do not provide support for products outside of those products provided with your Website Business Platform. There are hundreds of domain name vendors and resellers in the market. We can not provide individual help documents on each company. However we feel godaddy.com is widely used by our associates and thus we can provide some instructions on how to setup CNames. The following Instructions are for Godaddy.com ONLY. You can determine from the instructions on how to setup your own CName with your with domain name hosting vendor. NOTICE! This is ONLY for emails associated with domain names ONLY!
Preparation and Setup Log into your Agent Intranet A Select: USER Manager Tab B
Preparation and Setup C Select: Domains Type in your domain name Followed by Select: Submit D
Preparation and Setup Domain Name will show in the Current Domain E F Since you have elected to do the CName so as to keep your email as your domain name then DO NOT use these Name Servers
Preparation and Setup You MUST OWN your domain name so as to complete this process. If you do not have the following items then you will need to contact your previous website developer so as to get the domain name transferred to you. 1. Customer Number or Login Name 2. Password IF you do not have these two Items you will not be able to continue. We will not be able to help you so please contact your previous web hosting company.
Log into your Godaddy account
Select My Account
Select Manage Domains
Select 1 Select the Manage Ballot Box Domains 2 Click on the Domain Name you are wanting to use as your email. 3 Unlock your domain name if you have it locked.
4 Change or Keep the nameservers parked with Godaddy. 5 To change the CName Select the + Total DNS Control
6 Select: Total DNS Control and MX Records Link
7 Select: Delete for A (Host) 8 Select: Edit For www
Step 1: Make www Step 2: Put in www.summitnetworks.com Select Continue
Update
Final View should look like this. Then Select: Sign Out
9 Do NOT forget to re-lock your website if you had it locked.
Using CName Limitations When using your email in association with your domain name, since we do not host the MX record for the Domain Name you will not be able to use your domain name in relation to the Unique sellers home having their own domain name. Example: Every seller s home has it s own domain name. Each agents website provides their sellers with a unique domain name based on the domain names we provide each agent. www.username.regiondomainname.com/123456 www.username.otherregiondomain.com/123456 The above unique domain names will work. However your personal domain name will NOT work if using your domain name as your email address. So this domain name will not work with the unique domain name for your sellers home. www.yourdomainname.com/123456 But please know that you can purchase a domain name for your clients home and forward that domain name to the company provided unique domain name shown above. NOTE: Always test a Unique domain name for a sellers home prior to publishing or marketing a domain name. Using CName Limitations
CName Setup Excersie I am here to support your RE/MAX Technology Internet Business Platform please contact me when you need further assistance. Check your e-mail & website often for enhancements and new training sessions. Ragena Mize Website Support Manager Mid-States & Dixie Regions 866-428-8274 ragenamize@remax.net