EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution



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EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Version 8.2 Service Pack 1 User Guide 302-001-235 REV 01

Copyright 2007-2015 EMC Corporation. All rights reserved. Published in USA. Published January, 2015 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. EMC², EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners. For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com). EMC Corporation Hopkinton, Massachusetts 01748-9103 1-508-435-1000 In North America 1-866-464-7381 www.emc.com 2 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

CONTENTS Figures 5 Tables 7 Preface 9 Chapter 1 Introduction 13 Bare Metal Recovery overview... 14 System requirements... 14 Supported operating systems... 14 Supported Microsoft applications... 14 NetWorker software version requirements... 15 Microsoft BMR requirements... 15 CPU requirements... 15 Hard disk requirements...15 NIC driver requirements...16 Critical and noncritical volume requirements...16 System Reserved Partition requirements... 16 Rollover requirements... 17 Protecting an environment before a disaster...17 BMR by using NetWorker and NMM... 17 Chapter 2 Microsoft Active Directory Backup and BMR 19 Backing up an Active Directory for BMR... 20 Performing BMR of an Active Directory...20 Chapter 3 Microsoft SQL Server Backup and BMR 21 SQL Server 2014, 2012, and 2008 R2...22 Backing up a SQL Server 2014, 2012, or 2008 R2 for BMR by using the VDI technology...22 Performing BMR of a SQL Server 2014, 2012, or 2008 R2... 25 SQL Server 2008 and 2005...27 Backing up a SQL Server 2008 or 2005 for BMR by using the VSS technology... 27 Performing BMR of a SQL Server 2008 or 2005... 28 Chapter 4 Microsoft SharePoint Server Backup and BMR 31 SharePoint Server 2013 and 2010...32 Backing up SharePoint Server 2013 or 2010 for BMR... 32 Performing BMR of SharePoint Server 2013 or 2010...35 SharePoint Server 2007... 36 Backing up SharePoint Server 2007 for BMR... 36 Performing BMR of SharePoint Server 2007...38 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide 3

CONTENTS Chapter 5 Microsoft Exchange Server Backup and BMR 39 Exchange Server 2013...40 Backing up Exchange Server 2013 for BMR...40 Performing BMR of Exchange Server 2013... 42 Exchange Server 2010...43 Backing up Exchange Server 2010 for BMR...43 Performing BMR of Exchange Server 2010... 45 Exchange Server 2007...45 Backing up Exchange Server 2007 for BMR...45 Performing BMR of Exchange Server 2007... 48 Chapter 6 Microsoft Hyper-V Backup and BMR 49 Backing up Hyper-V for BMR... 50 Backing up Hyper-V for BMR by using the NMM Client Configuration Wizard... 50 Backing up Hyper-V for BMR by using the NetWorker Administrator program... 50 Performing BMR of Hyper-V...52 Chapter 7 Microsoft System Center Virtual Machine Manager Backup and BMR 53 Backing up System Center Virtual Machine Manager for BMR... 54 Backing up the VMM server for BMR... 54 Backing up the VMM library for BMR...55 Backing up the VMM database for BMR...55 Performing BMR of a System Center Virtual Machine Manager... 56 Performing BMR of the VMM server... 56 Performing BMR of the VMM library... 56 Performing BMR of the VMM database... 56 Glossary 59 4 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

FIGURES 1 2 3 4 Sample configuration for BMR backups of Exchange Server 2013... 40 Naming conflict... 42 Sample configuration for BMR backups of Exchange Server 2010... 43 Sample configuration for BMR backups of Exchange Server 2007 SP3 Rollup5...46 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide 5

FIGURES 6 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

TABLES 1 2 Revision history... 9 Sample SharePoint Server 2010 configuration...32 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide 7

TABLES 8 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Preface As part of an effort to improve its product lines, EMC periodically releases revisions of its software and hardware. Therefore, some functions described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features. As part of an effort to improve its product lines, EMC periodically releases revisions of its software and hardware. Therefore, some functions described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features. Contact your EMC technical support professional if a product does not function properly or does not function as described in this document. Note This document was accurate at publication time. Go to EMC Online Support (https:// support.emc.com) to ensure that you are using the latest version of this document. Purpose The purpose of this guide is to provide detailed information about performing Windows Bare Metal Recovery by using EMC NetWorker Module for Microsoft. Audience This guide is part of the EMC NetWorker Module for Microsoft documentation set. It is intended for use by system administrators to perform Windows Bare Metal Recovery of Microsoft applications. Readers should be familiar with the following technologies used in backup and recovery: EMC NetWorker software EMC NetWorker snapshot management Microsoft Volume Shadow Copy Service (VSS) technology Revision history The following table presents the revision history of this document. Table 1 Revision history Revision Date Description 01 January 28, 2015 First release of this document for EMC NetWorker Module for Microsoft release 8.2 SP1. Related documentation The NMM documentation set includes the following publications: NetWorker Module for Microsoft Release Notes NetWorker Module for Microsoft Administration Guide NetWorker Module for Microsoft Installation Guide NetWorker Module for Microsoft for SQL and SharePoint VSS User Guide NetWorker Module for Microsoft for SQL VDI User Guide EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide 9

Preface NetWorker Module for Microsoft for Exchange VSS User Guide NetWorker Module for Microsoft for Hyper-V VSS User Guide NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide NetWorker Module for Microsoft Advanced Recovery Guide NetWorker Performing backup and recovery of SharePoint Server by using NetWorker Module for Microsoft SQL VDI solution Technical Notes NetWorker Performing Exchange Server Granular Recovery by using NetWorker Module for Microsoft with Ontrack PowerControls Technical Notes NetWorker SharePoint BLOB Backup and Recovery by using NetWorker Module for Microsoft and Metalogix StoragePoint Technical Notes Special notice conventions used in this document EMC uses the following conventions for special notices: NOTICE Addresses practices not related to personal injury. Note Presents information that is important, but not hazard-related. Typographical conventions EMC uses the following type style conventions in this document: Italic Monospace Use for full titles of publications referenced in text Use for: System code System output, such as an error message or script Pathnames, file names, prompts, and syntax Commands and options Monospace italic Monospace bold Use for variables Use for user input [ ] Square brackets enclose optional values Vertical bar indicates alternate selections - the bar means or { } Braces enclose content that the user must specify, such as x or y or z... Ellipses indicate non-essential information omitted from the example Where to get help EMC support, product, and licensing information can be obtained as follows: Product information For documentation, release notes, software updates, or information about EMC products, go to EMC Online Support at https://support.emc.com. Technical support Go to EMC Online Support and click Service Center. You will see several options for contacting EMC Technical Support. Note that to open a service request, you must have a valid support agreement. Contact your EMC sales representative for details about obtaining a valid support agreement or with questions about your account. 10 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Preface Online communities Visit EMC Community Network at https://community.emc.com for peer contacts, conversations, and content on product support and solutions. Interactively engage online with customers, partners, and certified professionals for all EMC products. Your comments Your suggestions will help us continue to improve the accuracy, organization, and overall quality of the user publications. Send your opinions of this document to DPAD.Doc.Feedback@emc.com EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide 11

Preface 12 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

CHAPTER 1 Introduction Bare Metal Recovery overview... 14 System requirements... 14 Protecting an environment before a disaster...17 BMR by using NetWorker and NMM... 17 Introduction 13

Introduction Bare Metal Recovery overview System requirements Supported operating systems This guide provides detailed information about Windows Bare Metal Recovery (BMR) solution by using EMC NetWorker and EMC NetWorker Module for Microsoft (NMM), how this solution works, and the procedures that you are required to follow for BMR of the supported Microsoft applications. BMR is a technique in the field of data recovery and restoration where the backed up data is available in a form that allows you to restore a system from bare metal, that is, without any requirements as to previously installed software or operating system. Typically, the backed up data includes the necessary operating system, applications, and data components to rebuild or restore the backed up system to an entirely separate piece of hardware. The hardware receiving the restore should have a similar configuration as that of the hardware that was the source of the backup. The basic BMR is the process of bringing up a server after a disaster and ensuring that the system recovers with the operating system, the applications, and the data as they were at the time of the failure. Restoring a server to the exact configuration that it had at the time of its destruction can be a difficult task. When this restoration is performed to another hardware, it can add to the complexity of the process and can be time-consuming. Windows BMR solution provides a flexible and reliable method of restoring a server after a disaster. The following sections list requirements to perform Windows BMR. The EMC NetWorker Online Software Compatibility Guide that is available on the https://support.emc.com/ products/1095/topics/pg41054/ page also provides the information about the versions of the supported operating systems, the software and hardware requirements, and the exact versions of the Microsoft applications to perform Windows BMR. Windows Server 2012 R2 (x64) Windows Server 2012 (x64) Windows Server 2008 SP2 (x86 and x64) Windows Server 2008 R2 SP1 (x64) Windows Server 2008 R2 (x64) Supported Microsoft applications Windows Server 2008 (x86 and x64) Exchange Server 2013 Exchange Server 2010 Exchange Server 2007 SharePoint Server 2013 SharePoint Server 2010 SharePoint Server 2007 Hyper-V Server 14 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Introduction SQL Server 2014 SQL Server 2012 SQL Server 2008 R2 SP2 or later SQL Server 2008 SP3 or later SQL Server 2005 Active Directory System Center Virtual Machine Manager NetWorker software version requirements Microsoft BMR requirements NetWorker server 7.6 SP3 or later NetWorker client 8.2 SP1 NetWorker Management Console 8.2 SP1 Use the NetWorker Windows BMR 32-bit ISO image to recover an x86 operating system on either an x86 or x64 computer Use the NetWorker Windows BMR 64-bit ISO image to recover only an x64 operating system on an x64 computer Perform BMR recoveries to the same or similar hardware, and physical to virtual environment. The following Microsoft KB article provides the requirements to perform a BMR to similar hardware: http://support.microsoft.com/kb/249694 CPU requirements The operating system architecture and the processor architecture must match. The firmware Basic Input/Output System (BIOS) or Unified Extensible Firmware Interface (UEFI) must match. You can treat AMD or Intel processors as being the same if they follow the same architecture. You can recover the operating system backup of an AMD x64 computer to an Intel x64 computer. The process is reversible. You can restore the backup of an x86 operating system version only to an x86 processor computer. You can restore the backup of an x64 operating system version only to an x64 processor computer. Hard disk requirements The disk or RAID drivers that are used in the old system must be compatible with the disk or RAID controllers in the new system. For each critical disk on the BMR target system, the startup hard disk capacity on the new system must be greater than or equal to the capacity on the old system. BMR fails if the capacity is smaller by even a single byte. Windows BMR supports IDE, SATA, or SCSI hard disks. You can perform the backup on one type of hard disk and recover on another type. For example, SAS to SATA is supported. NetWorker software version requirements 15

Introduction NIC driver requirements You must restore the backup to the same logical disk numbers as on the original server. You cannot use different logical disk numbers on the target system to recover the critical volumes such as the operating system volume. Ensure that the RAID setup on destination computer does not interfere with the disk order of the hard disks. To use different Network Interface Card (NIC) after a Windows BMR recovery, you must install new NIC drivers that match the NIC in the new computer after Windows boots on the new server. Critical and noncritical volume requirements Windows BMR backs up only critical volumes, and can be used for offline disaster recovery. You must use the NetWorker client to back up the non-critical volumes. Note System Reserved Partition requirements NetWorker 8.2 SP1 considers only system volume as a critical volume. If you have installed a Microsoft application on a drive other than the system drive, the drive is not considered as critical. On Windows Server 2008 R2, a volume is critical if a Microsoft application has installed a Windows service on it, but on Windows Server 2012, a volume that has a Windows application service installed is not critical. To make a volume critical on Windows Server 2012, set the value of the HKLM \System\CurrentControlSet\Control\SystemWriter \ReportWin32ServicesNonSystemState registry key to 0. This ensures that BMR includes the Microsoft application binaries, and the volume on which they are installed is marked as critical. Ensure that System Reserved Partition (SRP) is online before you perform a BMR backup. Otherwise, the backup fails and displays the following error message: 84687:save: Unable to get volume information of file system '\\? \Volume{245204f6-5ff7-11e2-a3ac-806e6f6e6963}\': The device is not ready. (Win32 error 0x15). VSS OTHER: ERROR: VSS failed to process snapshot: The shadow copy provider had an unexpected error while trying to process the specified operation. (VSS error 0x8004230f) 90108:save: Unable to save the SYSTEM STATE save sets: cannot create the snapshot. 86024:save: Error occured while saving disaster recovery save sets. If SRP is offline, perform the following steps to bring it online: 1. In the WinPE command prompt, type diskpart and press Enter. 2. Run the following command to display the list of volumes: DISKPART> list volume 3. Run the following command to select the volume that is offline: DISKPART> select volume_name 4. Run the following command to bring the selected volume online: DISKPART> online volume 16 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Introduction Rollover requirements Perform daily rollovers to avoid the following issues: Manual rollover of the snapshot fails. When you back up a save set with the snapshot policy 1/1/day/none, the process applies retention and deletes the stale snapshot entry. Protecting an environment before a disaster To prepare for disaster recovery, back up application data and other necessary files. Procedure 1. Use NetWorker client to back up non-application data. The NetWorker Release 8.2 SP1 Administration Guide provides details about using NetWorker client to back up the non-application files. 2. Create a NetWorker group without the Snapshot option enabled. 3. Create a NetWorker client resource, and assign it to the group that you created in step 2. 4. Configure the NetWorker client resource by typing All in the Save set field, and clearing the Backup command and Application information fields. 5. Perform a backup. 6. Use NMM to perform a full backup of application data. BMR by using NetWorker and NMM The NetWorker Module for Microsoft Release 8.2 SP1 application specific user guides provide details about how to perform a full backup. From NMM 3.0 onwards, you must perform Windows file system backup and recovery by using the NetWorker client, and application-specific backup and recovery by using NMM. Specific information about how the backup and recovery process for various Microsoft applications in NMM 3.0 differs from previous NMM releases is provided in applicationspecific user guides. NetWorker disaster recovery provides an automated BMR solution by using the Windows ASR writer and other VSS writers to identify critical volumes that are needed to perform a disaster recovery on a disabled system. BMR is performed offline, that is, when the Windows operating system is inactive. This avoids the necessity to manually reinstall Windows, and the problems that occur when operating system files are being restored to an active Windows system. NMM 8.2 SP1 is compatible with the NetWorker 8.2 SP1 client, which provides a true BMR capability for Windows Server 2012, Windows Server 2008 R2, and Windows Server 2008. This capability is built into the NetWorker client and provides BMR support to the same or similar hardware. For Windows BMR, you should download the appropriate.iso recovery boot image file from EMC Online Support (https://support.emc.com). The ISO image provides a wizard that allows you to format disks, recover Windows critical volumes from backup, and reboot the server to bring it back online. The Obtain the Windows Bare Metal Recovery wizard section in the NetWorker Release 8.2 SP1 Administration Guide provides information about how to download the NetWorker Windows BMR image. Rollover requirements 17

Introduction The Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 SP1 Administration Guide provides detailed information about how to use the NetWorker Windows BMR image to perform a BMR recovery on protected hosts and VMware virtual machines. NOTICE For all the Microsoft applications, after performing Windows disaster recovery and restarting the system, check all the disk and volume configurations. In most cases, the disks and volumes appear as on the original system. However, it is possible, especially in BMR scenarios, that the volume or disk signatures do not match the original ones, and the non-critical volumes or disks are offline and not mounted. Use the Microsoft Disk Manager to bring the volumes and disks online, and then restart the system for drive letter reassignments. Assign the same drive letters that existed before the BMR. Non-critical volumes that the mount points access might have a similar issue. 18 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

CHAPTER 2 Microsoft Active Directory Backup and BMR Backing up an Active Directory for BMR... 20 Performing BMR of an Active Directory...20 Microsoft Active Directory Backup and BMR 19

Microsoft Active Directory Backup and BMR Backing up an Active Directory for BMR Procedure 1. Create a backup group for Active Directory: a. In the NetWorker Administrator window, click Configuration > right-click Groups > select New. The Create Group dialog box appears. b. In the Name field, type the name of the backup group. c. Click OK. 2. Create a client resource for Active Directory, and perform the backup: a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. b. In the Name field, type the name of the client resource. c. Click OK. 3. Right-click the client and select Properties. 4. In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type All. b. On the Apps & Modules tab, ensure that the Backup command and Application information fields are clear. c. Specify other fields according to your requirements. d. Click OK. 5. Perform the backup. Performing BMR of an Active Directory Procedure 1. Perform the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 SP1 Administration Guide describes. The Performing post-recovery tasks for Active Directory services section in the NetWorker Release 8.2 SP1 Administration Guide provides information about how to perform an authoritative recovery of Active Directory. 2. Verify whether you can successfully log in as the domain administrator. 3. Verify whether all the Active Directory objects are present in both the Active Directory Users and the Computers and Domain Name System management. 20 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

CHAPTER 3 Microsoft SQL Server Backup and BMR SQL Server 2014, 2012, and 2008 R2...22 SQL Server 2008 and 2005...27 Microsoft SQL Server Backup and BMR 21

Microsoft SQL Server Backup and BMR SQL Server 2014, 2012, and 2008 R2 This section provides the BMR backup and recovery procedures for SQL Server 2014, 2012, and 2008 R2 by using the VDI technology in a cluster environment. Backing up a SQL Server 2014, 2012, or 2008 R2 for BMR by using the VDI technology You must configure a SQL Server client resource to back up SQL Server for BMR by using the VDI technology. Backing up a SQL Server 2014, 2012, or 2008 R2 for BMR by using the NMM Client Configuration Wizard Create separate client resources to back up application data and file system data which includes the DISASTER_RECOVERY:\ save set. The By using the Client Configuration Wizard section in the NetWorker Module for Microsoft for SQL VDI Release 8.2 SP1 User Guide provides information about how to create a client resource to back up the application data. The following procedure describes how to back up file system data. Procedure 1. In the Administration window of the NetWorker Management Console, perform one of the following steps: Click Configuration > Client Backup Configuration > New. Right-click the client and select Client Backup Configuration > New. 2. On the Specify the Client Name and Type page: a. In the Client name field, type the name of the client resource. b. Select Traditional NetWorker Client. c. Click Next. The wizard automatically detects the applications on the client that you have specified on the Specify the Client Name and Type page, and displays the list from which you can select the backup type. 3. On the Specify the Backup Configuration Type page: a. From the Available Applications list, select Filesystem. b. Click Next. 4. On the Specify the Client Backup Options page: a. Select either a NetWorker volume pool or another target pool. If the Target Pool field is blank, the process does not associate the client with any pool. b. Under Deduplication, select one of the following options: None If you have not set up data deduplication. Data Domain backup If you use a Data Domain device for data deduplication. Avamar deduplication backup If you use an Avamar device for data deduplication. After you select this option, choose the Avamar node from the available list. 22 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Microsoft SQL Server Backup and BMR c. Click Next. 5. On the Select Files to Backup page: a. Select the save sets that you want to back up. Selecting the DISASTER_RECOVERY: \ save set automatically selects the dependent drives for the backup. b. Click Next. 6. On the Select the Client Properties page: a. Select browse policy, retention policy, and backup schedule for the backup from the respective drop-down lists. b. In the Client Comment field, type a comment for the client resource. c. Click Next. 7. On the Choose the Backup Group page, select one of the following options and click Next: Add to an existing group Select a group from the list. After you select a group, if you use a storage node in the configuration setup, the Specify the Storage Node Options page appears. Create a new group Perform the following steps: In the Group Name field, type a name for the group. In the Client Retries field, either select or type 0. In the Scheduled Backup Start Time field, specify the time at which the scheduled backup must start. To automatically start the backup at the specified time, select Automatically start the backup at the scheduled time. 8. On the Specify the Storage Node Options page: a. Under Backup Storage Nodes, select one of the following options: Backup to NetWorker server only If you do not use a NetWorker storage node. Backup to the following storage nodes If you use a NetWorker storage node. Select the storage nodes. b. Click Next. 9. On the Backup Configuration Summary page, review the details and click Create to create a client resource. The Check Results page appears with the details about the client resource that you have created. 10.To verify the details of the client, select the client and view the Client Properties page in the NMC. Backing up a SQL Server 2014, 2012, or 2008 R2 for BMR by using the NetWorker Administrator program This procedure uses the following sample SQL Server configuration: You have installed SQL Server on cluster volume P:\. The cluster quorum drive is E:\. You have clustered all the drives except the C:\ drive in the cluster. Backing up a SQL Server 2014, 2012, or 2008 R2 for BMR by using the VDI technology 23

Microsoft SQL Server Backup and BMR Note The procedures apply to 2014, 2012, 2008, and 2005 versions also, in a cluster environment. Procedure 1. Create a backup group for SQL Server: a. In the NetWorker Administrator window, click Configuration > right-click Groups > select New. The Create Group dialog box appears. b. In the Name field, type the name of the backup group. c. Click OK. 2. Create a client resource to back up the DISASTER_RECOVERY:\ save set on the active node: a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. b. In the Name field, type the name of the active node. c. Click OK. 3. Right-click the client and select Properties. 4. In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type DISASTER_RECOVERY:\. b. Specify other fields according to your requirements. c. Click OK. 5. Perform the backup. 6. Perform step 2 and step 5 for the passive node. 7. Create a client resource with Windows cluster name to back up the All save set (quorum drive): a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. b. In the Name field, type the name of the Windows cluster. c. Click OK. 8. Right-click the client and select Properties. 9. In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type All. b. Specify other fields according to your requirements. 24 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Microsoft SQL Server Backup and BMR c. Click OK. 10.Perform the backup. 11.Create a client resource with SQL virtual name to back up the All save set (SQL cluster drives): a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. b. In the Name field, type the SQL virtual name. c. Click OK. 12.Right-click the client and select Properties. 13.In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type All. b. Specify other fields according to your requirements. c. Click OK. 14.Perform the backup. 15.Create a client resource with SQL virtual name to back up the SQL application data: a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. b. In the Name field, type the SQL virtual name. c. Click OK. 16.Right-click the client and select Properties. 17.In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type MSSQL: if the SQL instance is either the default instance or a named instance in the cluster. b. On the Apps & Modules tab, in the Backup command field, type nsrsqlsv. c. Specify other fields according to your requirements. d. Click OK. 18.Create dummy client resources for the physical nodes of the cluster. 19.Perform the backup. Performing BMR of a SQL Server 2014, 2012, or 2008 R2 The BMR process recovers C: drive only. It does not recover the SQL data, the quorum and SQL cluster drives, and the system databases such as master, msdb, and model. Performing BMR of a SQL Server 2014, 2012, or 2008 R2 25

Microsoft SQL Server Backup and BMR Procedure 1. Separately recover the active and passive nodes by performing the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 SP1 Administration Guide describes. 2. Recover the cluster quorum database: a. After you have started the active and passive nodes, ensure that the cluster disks are online on the active node in the Disk Management Console of the Windows GUI. b. Add the quorum drive to Failover Cluster Management of the Cluster Configuration UI. c. Select the storage node in Failover Cluster Management and ensure that the quorum disk is online. d. On the SQL Server active node, start the NetWorker User program. e. Click Recover. f. In the Source Client dialog box, select the source client with the Windows cluster name, and click OK. g. In the Destination Client dialog box, select the destination client with the active node name, and click OK. h. Select the quorum drive and recover the drive. 3. Recover the SQL cluster drives: a. Add the SQL drives to Failover Cluster Management of the Cluster Configuration UI. b. Ensure that the disk is online. c. Configure the drive mount points between the drives so that the mount points are the same as the mount points during the backup. d. On the SQL Server active node, start the NetWorker User program. e. Click Recover. f. In the Source Client dialog box, select the source client with the SQL virtual name and click OK. g. In the Destination Client dialog box, select the destination client with the active node name and click OK. h. Select all the SQL cluster drives and recover the drives. 4. Build the msdb and model databases: a. Start the physical nodes of the cluster. b. Ensure that you have the SQL Server installation software on the active node. c. In the software, go to the folder where the SETUP file exists and run the following command: Setup /QUIET/ACTION=REBUILDDATABASE/INSTANCENAME=<SQL Server instance name>/sqlsysadminaccounts=<domain \administrator username>/iacceptsqlserverlicenseterms 5. In the Failover Cluster Management window of the Cluster Configuration UI, perform the following steps: a. Open the SQL Server Properties dialog box. 26 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Microsoft SQL Server Backup and BMR b. On the Dependencies tab, add all the SQL Server dependencies that you must bring online before you bring the SQL Server online. For example, any dependent cluster disk. c. Bring the SQL virtual resources online. d. Bring the SQL Server online. SQL Server 2008 and 2005 e. Perform the failover and ensure that the failover is successful. To rebuild databases on SQL Server 2012, go to http://msdn.microsoft.com/enus/library/dd207003.aspx To rebuild databases on SQL Server 2008, go to http://msdn.microsoft.com/enus/library/ms144259(v=sql.100).aspx To rebuild databases on SQL Server 2005, go to http://msdn.microsoft.com/enus/library/ms144259(v=sql.90).aspx 6. Restore the databases by using the NetWorker User for SQL Server program: a. Start the NetWorker User for SQL Server program, and connect to the SQL virtual server instance. b. Browse the backed up databases. c. Select the databases and restore the databases. This section provides the BMR backup and recovery procedures for SQL Server 2008 and 2005 by using the VSS technology in a standalone environment. Backing up a SQL Server 2008 or 2005 for BMR by using the VSS technology You must configure a SQL Server client resource to back up SQL Server for BMR by using the VSS technology. Backing up a SQL Server 2008 or 2005 for BMR by using the NMM Client Configuration Wizard Perform the procedures that the Backing up a SQL Server 2014, 2012, or 2008 R2 for BMR by using the NMM Client Configuration Wizard on page 22 section describes. Backing up a SQL Server 2008 or 2005 for BMR by using the NetWorker Administrator program Procedure 1. Create a backup group for SQL Server 2008 or 2005: a. In the NetWorker Administrator window, click Configuration > right-click Groups > select New. The Create Group dialog box appears. b. In the Name field, type the name of the backup group. c. Click OK. 2. Create a client resource to back up the DISASTER_RECOVERY:\ save set: a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. SQL Server 2008 and 2005 27

Microsoft SQL Server Backup and BMR b. In the Name field, type the name of the client resource. c. Click OK. 3. Right-click the client and select Properties. 4. In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you have created in step 1. In the Save set field, type DISASTER_RECOVERY:\. b. On the Apps & Modules tab, ensure that the Backup command and Application information fields are clear. c. Specify other fields according to your requirements. d. Click OK. 5. Perform the backup. 6. Perform the All save set backup by using the NetWorker client. 7. For the backup group that you created in step 1: a. Right-click the backup group and select Properties. The Group Properties - <backup group name> dialog box appears. b. Select the Snapshot option. c. Select the appropriate Snapshot Policy and Snapshot Pool from the respective lists. d. Specify other fields according to your requirements. e. Click OK. 8. Create a client resource to back up the APPLICATIONS:\ SqlServerWriter save set: a. Perform step 2 and step 3. The Client Properties dialog box appears. b. On the General tab: In the Group list, select the group that you have created in step 1. In the Save set field, type APPLICATIONS:\ SqlServerWriter. c. On the Apps & Modules tab: In the Backup command field, type nsrsnap_vss_save. In the Application information field, type NSR_SNAP_TYPE=VSS. d. Specify other fields according to your requirements. e. Click OK. 9. Perform the backup. Performing BMR of a SQL Server 2008 or 2005 The BMR process recovers only the C: drive. It does not recover the SQL data, quorum and SQL cluster drives, or the system databases such as master, msdb, and model. Procedure 1. Perform the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 SP1 Administration Guide describes. 28 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Microsoft SQL Server Backup and BMR 2. Start the NMM GUI. 3. Select the server and click Recover. 4. Under the APPLICATIONS save set, select SqlServerWriter. 5. Perform the recovery. 6. Ensure that the SQL Server service starts for the recovered instance. 7. To verify whether you have recovered the databases, open SQL Server Management Studio and connect to the instance. The databases that belong to the instance appear. Performing BMR of a SQL Server 2008 or 2005 29

Microsoft SQL Server Backup and BMR 30 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

CHAPTER 4 Microsoft SharePoint Server Backup and BMR SharePoint Server 2013 and 2010...32 SharePoint Server 2007...36 Microsoft SharePoint Server Backup and BMR 31

Microsoft SharePoint Server Backup and BMR SharePoint Server 2013 and 2010 This section provides the BMR backup and recovery procedures for SharePoint Server 2013 and 2010. Note NMM 8.2 SP1 does not support the BMR backup and recovery of SharePoint 2013 and 2010 standalone servers with SQL embedded. Backing up SharePoint Server 2013 or 2010 for BMR Use the NetWorker Administrator program to create a SharePoint Server client resource to back up SharePoint Server for BMR. The following table provides the sample SharePoint farm configuration that the procedures use. Table 2 Sample SharePoint Server 2010 configuration Components Operating system Application version Critical volume NetWorker build SQL Server Windows Server 2008 R2 SP1 SQL Server 2008 R2 SP1 SQL application is installed on the C: drive. NetWorker 8.2 SP1 Databases reside on the C: drive. Web front-end server 1 Windows Server 2008 R2 SP1 SharePoint Server 2010 SP1 SharePoint Server 2010 Application is installed on C: drive. NetWorker 8.2 SP1 Web front-end server 2 Windows Server 2008 R2 SP1 SharePoint Server2010 SP1 SharePoint Application is installed on the E: drive. So, the critical volumes are the C: and E: drives. NetWorker 8.2 SP1 Backing up SharePoint Server 2010 includes backing up SQL Server, Web front-end server 1, and Web front-end server 2. Backing up SQL Server in a SharePoint Server 2010 environment Procedure 1. Create the first backup group for the SQL Server: a. In the NetWorker Administrator window, click Configuration > right-click Groups > select New. The Create Group dialog box appears. b. In the Name field, type the name of the backup group. c. Click OK. You have created the first backup group. 32 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Microsoft SharePoint Server Backup and BMR d. Right-click the backup group and select Properties. The Group Properties - <backup group name> dialog box appears. e. Do not select Snapshot. f. Specify other fields according to your requirements. g. Click OK. 2. Create the first client resource for the SQL Server: a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. b. In the Name field, type the name of the client resource. c. Click OK. You have created the first client resource. d. Right-click the client and select Properties. The Client Properties dialog box appears. e. On the General tab: Ensure that you have selected Scheduled backup. In the Group list, select the group that you created in step 1. In the Save set field, type DISASTER_RECOVERY:\. f. Specify other fields according to your requirements. g. Click OK. 3. Perform the backup. 4. Create the second backup group for the SQL Server: a. Perform step a through step d of step 1. b. Select Snapshot. c. Specify other fields according to your requirements. d. Click OK. 5. Create the second client resource for the SQL Server: a. Perform step a through step d of step 2. b. On the General tab: Ensure that you have selected Scheduled backup. In the Group list, select the group that you created in step 4. In the Save set field, type APPLICATIONS:\SqlServerWriter. c. On the Apps & Modules tab: In the Backup command field, type nsrsnap_vss_save. In the Application information field, type NSR_SNAP_TYPE=vss. d. Specify other fields according to your requirements. e. Click OK. Backing up SharePoint Server 2013 or 2010 for BMR 33

Microsoft SharePoint Server Backup and BMR Backing up web front-end server 1 6. Perform the backup. Procedure 1. Create the first backup group for the web front-end server 1: a. Perform step a through step d of step 1 in Backing up SQL Server in a SharePoint Server 2010 environment on page 32. b. Do not select Snapshot. c. Specify other fields according to your requirements. d. Click OK. 2. Create the first client resource for the web front-end server 1: a. Perform step a through step d of step 2 in Backing up SQL Server in a SharePoint Server 2010 environment on page 32. b. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type DISASTER_RECOVERY:\. c. Specify other fields according to your requirements. d. Click OK. 3. Perform the backup. 4. Create the second backup group for the web front-end server 1: a. Perform step a through step d of step 1 in Backing up SQL Server in a SharePoint Server 2010 environment on page 32. b. Select Snapshot. c. Specify other fields according to your requirements. d. Click OK. 5. Create the second client resource for the web front-end server 1: a. Perform step a through step d of step 2 in Backing up SQL Server in a SharePoint Server 2010 environment on page 32. b. On the General tab: In the Group list, select the group that you created in step 4. In the Save set field, type APPLICATIONS:\Microsoft Office SharePoint Services. c. On the Apps & Modules tab: In the Backup command field, type nsrsnap_vss_save. In the Application information field, type NSR_SNAP_TYPE=vss. d. Specify other fields according to your requirements. e. Click OK. 6. Perform the backup. 34 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Microsoft SharePoint Server Backup and BMR Backing up web front-end server 2 Perform step 1 through step 6 in Backing up web front-end server 1 on page 34 to perform the BMR backup of web front-end server 2. Performing BMR of SharePoint Server 2013 or 2010 The following sections describe the recovery procedures for SQL Server, web front-end server 1, and web front-end server 2. Recovering SQL Server in a SharePoint 2010 environment Note The failure of a SQL master database recovery leads to the failure of the SharePoint disaster recovery. To proceed with recovery, move, rename, or delete the specified database files and perform the recovery from that point. The associated files are the master database file master.mdf, and the master log file mastlog.ldf. Procedure 1. Perform the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 SP1 Administration Guide describes. 2. After SQL Server restarts: a. Start the NMM GUI. Recovering the web front-end servers b. Select the server and click Recover. c. In the APPLICATIONS save set, select SqlServerWriter. d. Perform the recovery. e. Restart the machine if prompted. f. Start the SQL Server service and verify whether all instances have started. Procedure 1. Perform the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 SP1 Administration Guide describes. 2. After web front-end server restarts: a. Start the NMM GUI. b. Select the server, and click Recover to recover the SharePoint configuration data. Use the NetWorker client to recover any other backed up file system drives. Ensure that the DISASTER_RECOVERY:\ save set is visible in the NetWorker client UI. c. Restart the machine if prompted. d. In the APPLICATIONS save set, select the SharePoint save sets, and perform the recovery. e. Restart the machine if prompted. Performing BMR of SharePoint Server 2013 or 2010 35

Microsoft SharePoint Server Backup and BMR SharePoint Server 2007 This section provides the BMR backup and recovery procedures for SharePoint Server 2007. Note NMM 8.2 SP1 does not support the BMR backup and recovery of SharePoint 2007 standalone server with SQL embedded. Backing up SharePoint Server 2007 for BMR Use the NetWorker Administrator program to create a SharePoint Server client resource to back up SharePoint Server 2007 for BMR. The procedures use the following SharePoint Server 2007 configuration on Windows 2008 R2: You have configured the target machine with four processors and 8 GB of RAM. You have configured the environment with a single NIC. You have installed Windows 2008 R2 SP1 and updates on the C:\ drive. The snapshot policy is 1\0\day\All (RolloverOnly policy). The NetWorker client performs the BMR backup by using non-snapshot. The NMM client backs up the following save sets by using the VSS writer based snapshot: APPLICATIONS:\Microsoft Office SharePoint Services APPLICATIONS:\SQLServerWriter Procedure 1. Create a backup group for the SharePoint Server: a. In the NetWorker Administrator window, click Configuration > right-click Groups > select New. The Create Group dialog box appears. b. In the Name field, type the name of the backup group. c. Click OK. You have created the backup group. d. Right-click the backup group and select Properties. The Group Properties - <backup group name> dialog box appears. Select Snapshot. In the Snapshot Policy field, type either 11dayAll or 10dayAll. e. Specify other fields according to your requirements. f. Click OK. 2. Create a client resource to back up the APPLICATIONS:\Microsoft Office SharePoint Services save set: a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. 36 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Microsoft SharePoint Server Backup and BMR The Create Client dialog box appears. b. In the Name field, type the name of the client resource. c. Click OK. You have created the client resource. d. Right-click the client and select Properties. The Client Properties dialog box appears. e. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type APPLICATIONS:\Microsoft Office SharePoint Services. f. Specify other fields according to your requirements. g. Click OK. 3. Perform the backup on all machines in the SharePoint environment. 4. Create a client resource to back up the APPLICATIONS:\SqlServerWriter save set: a. Perform step a through step d of step 2. b. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type APPLICATIONS:\SqlServerWriter. c. Specify other fields according to your requirements. d. Click OK. 5. Perform the backup on all machines in the SharePoint environment. 6. Create a client resource to back up a non-critical volume: a. Perform step a through step d of step 2. b. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type a volume drive letter other than critical volumes, for example, D:\. c. Specify other fields according to your requirements. d. Click OK. 7. Perform the backup on all machines in the SharePoint environment. 8. Create a client resource to back up the DISASTER_RECOVERY:\ save set: a. Perform step a through step d of step 2. b. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type DISASTER_RECOVERY:\. c. Specify other fields according to your requirements. d. Click OK. 9. Perform backups on all machines in the SharePoint environment. Backing up SharePoint Server 2007 for BMR 37

Microsoft SharePoint Server Backup and BMR Performing BMR of SharePoint Server 2007 Procedure 1. Perform the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 SP1 Administration Guide describes. 2. After the machine restarts: a. Start the NMM GUI. b. Select the server and click Recover. c. Select the following save sets: APPLICATIONS:\SqlServerWriter APPLICATIONS:\Microsoft Office SharePoint Services d. Perform the recovery. e. Restart the machine if prompted. 38 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

CHAPTER 5 Microsoft Exchange Server Backup and BMR Exchange Server 2013...40 Exchange Server 2010...43 Exchange Server 2007...45 Microsoft Exchange Server Backup and BMR 39

Microsoft Exchange Server Backup and BMR Exchange Server 2013 This section provides the BMR backup and recovery procedures for Exchange Server 2013. Backing up Exchange Server 2013 for BMR You must configure an Exchange Server client resource to back up Exchange Server 2013 for BMR. Backing up Exchange Server 2013 by using the NMM Client Configuration Wizard Separately create a client resource to back up the application data and the file system data which includes the DISASTER_RECOVERY:\ save set. The Create a client resource using the Client Configuration Wizard section in the NetWorker Module for Microsoft for Exchange Server VSS Release 8.2 SP1 User Guide provides information about how to create a client resource to back up the application data. Backing up a SQL Server 2014, 2012, or 2008 R2 for BMR by using the NMM Client Configuration Wizard on page 22 provides information about how to create a client resource to back up the file system data. Backing up Exchange Server 2013 by using the NetWorker Administrator program The following figure illustrates the sample configuration that the procedures use. Figure 1 Sample configuration for BMR backups of Exchange Server 2013 Create two client resources for the Database Availability Group (DAG) node. You use one client resource to back up the system data (critical volumes) and the other client to back up the application data (non-critical volumes). Procedure 1. Create a backup group for system backup: a. In the NetWorker Administrator window, click Configuration > right-click Groups > select New. The Create Group dialog box appears. b. In the Name field, type the name of the backup group. c. Click OK. You have created the backup group. 40 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Microsoft Exchange Server Backup and BMR d. Right-click the backup group and select Properties. The Group Properties - <backup group name> dialog box appears. e. Do not select Snapshot. f. Specify other fields according to your requirements. g. Click OK. 2. Create a client resource for system backup: a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. b. In the Name field, type the name of the client resource. c. Click OK. You have created the client resource. d. Right-click the client and select Properties. The Client Properties dialog box appears. e. On the General tab: In the Group list, select the group that you created for system backup. In the Save set field, type DISASTER_RECOVERY:\. If you have installed Exchange Server 2013 on a drive other than the system drive, type the drive letter also. For example, E:\. f. On the Apps & Modules tab, ensure that the Backup command and Application information fields are clear. g. Specify other fields according to your requirements. h. Click OK. 3. Back up the system data. 4. Ensure that the backup successfully completes. 5. Create a backup group for application backup: a. Perform step a through step d of step 1. b. Select Snapshot. c. Select the appropriate Snapshot Policy and Snapshot Pool from the respective lists. d. Specify other fields according to your requirements. e. Click OK. 6. Create a client resource for application backup: a. Perform step a through step d of step 2. b. On the General tab: In the Group list, select the group that you created for application backup. In the Save set field, type the save set. For example, APPLICATIONS: \Microsoft Exchange 2013. c. On the Apps & Modules tab: Backing up Exchange Server 2013 for BMR 41

Microsoft Exchange Server Backup and BMR In the Backup command field, type nsrsnap_vss_save. In the Application information field, type the following: NSR_SNAP_TYPE=vss NSR_ALT_PATH=<C:\Temp location> NSR_EXCH2010_BACKUP=<Active/Passive/All> or NSR_EXCH_BACKUP=<Active/Passive/All > NSR_EXCH2010_DAG=<Dag Client Instance> or NSR_EXCH_DAG=<Dag Client Instance> d. Specify other fields according to your requirements. e. Click OK. 7. Back up the application data. 8. Ensure that the backup successfully completes. Performing BMR of Exchange Server 2013 Run the following command to mount the database: mount-database -identity <database name> -force Procedure 1. Perform the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 SP1 Administration Guide describes. 2. If you have installed Exchange Server 2013 on a drive other than the system drive, use the NetWorker client to recover the drive. During the recovery, if the Naming Conflict dialog box appears as shown in the following figure, select Rename the Recover File and click OK. Figure 2 Naming conflict 3. After the recovery completes, restart the machine to start all the Exchange services. 4. After the machine restarts, ensure that you meet the following requirements: a. You have recovered all the critical volumes. b. You have created all the non-critical volumes with the exact drive letters that the volumes had before the disaster. 42 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Microsoft Exchange Server Backup and BMR c. You have selected a database, and performed recovery. d. You have successfully mounted the database after the recovery, and checked whether the recovery process has successfully recovered all emails. Exchange Server 2010 This section provides the BMR backup and recovery procedures for Exchange Server 2010. Backing up Exchange Server 2010 for BMR You must configure an Exchange Server client resource to back up Exchange Server 2010 for BMR. Backing up Exchange Server 2010 for BMR by using the NMM Client Configuration Wizard Perform the procedures that the Backing up Exchange Server 2013 by using the NMM Client Configuration Wizard on page 40 section describes. Backing up Exchange Server 2010 for BMR by using the NetWorker Administrator program The following figure illustrates the sample configuration that the procedures use. Figure 3 Sample configuration for BMR backups of Exchange Server 2010 Create two client resources for the Database Availability Group (DAG) node. You use one client resource to back up the system data (critical volumes) and the other client to back up the application data (non-critical volumes). Procedure 1. Create a backup group for system backup: a. In the NetWorker Administrator window, click Configuration > right-click Groups > select New. The Create Group dialog box appears. b. In the Name field, type the name of the backup group. c. Click OK. You have created the backup group. d. Right-click the backup group and select Properties. The Group Properties - <backup group name> dialog box appears. Exchange Server 2010 43

Microsoft Exchange Server Backup and BMR e. Do not select Snapshot. f. Specify other fields according to your requirements. g. Click OK. 2. Create a client resource for system backup: a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. b. In the Name field, type the name of the client resource. c. Click OK. You have created the client resource. d. Right-click the client and select Properties. The Client Properties dialog box appears. e. On the General tab: In the Group list, select the group that you created for system backup. In the Save set field, type DISASTER_RECOVERY:\. If you have installed Exchange Server 2010 on a drive other than the system drive, type the drive letter also. For example, E:\. f. On the Apps & Modules tab, ensure that the Backup command and Application information fields are clear. g. Specify other fields according to your requirements. h. Click OK. 3. Back up the system data. 4. Ensure that the backup successfully completes. 5. Create a backup group for application backup: a. Perform step a through step d of step 1. b. Select the Snapshot option. c. Select the appropriate Snapshot Policy and Snapshot Pool from the respective lists. d. Specify other fields according to your requirements. e. Click OK. 6. Create a client resource for application backup: a. Perform step a through step d of step 2. b. On the General tab: In the Group list, select the group that you created for application backup. In the Save set field, type the save set. For example, APPLICATIONS:\Microsoft Exchange 2010. c. On the Apps & Modules tab: In the Backup command field, type nsrsnap_vss_save. In the Application information field, type the following: NSR_SNAP_TYPE=vss 44 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Microsoft Exchange Server Backup and BMR NSR_ALT_PATH=<C:\Temp location> NSR_EXCH2010_BACKUP=<Active/Passive/All> NSR_EXCH2010_DAG=<Dag Client Instance> d. Specify other fields according to your requirements. e. Click OK. 7. Back up the application data. 8. Ensure that the backup successfully completes. Performing BMR of Exchange Server 2010 Run the following command to mount the database: mount-database -identity <database name> -force Procedure Exchange Server 2007 1. Perform the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 SP1 Administration Guide describes. 2. After the machine restarts, ensure that you meet the following requirements: a. You have recovered all the critical volumes. b. You have created all the non-critical volumes with the exact drive letters that the volumes had before the disaster. c. You have selected a database and performed recovery. d. You have successfully mounted the database after the recovery, and checked whether the recovery process has successfully recovered all emails. This section provides the BMR backup and recovery procedures for Exchange Server 2007. Backing up Exchange Server 2007 for BMR You must configure an Exchange Server client resource to back up Exchange Server 2007 for BMR. Backing up Exchange Server 2007 for BMR by using the NMM Client Configuration Wizard Perform the procedures that the Backing up Exchange Server 2013 by using the NMM Client Configuration Wizard on page 40 section describes. Performing BMR of Exchange Server 2010 45

Microsoft Exchange Server Backup and BMR Backing up Exchange Server 2007 for BMR by using the NetWorker Administrator program The following figure illustrates the sample CCR configuration that the procedures use. Figure 4 Sample configuration for BMR backups of Exchange Server 2007 SP3 Rollup5 Procedure 1. Create a backup group to back up critical volumes on the active node: a. In the NetWorker Administrator window, click Configuration > right-click Groups > select New. The Create Group dialog box appears. b. In the Name field, type the name of the backup group. c. Click OK. You have created the backup group. d. Right-click the backup group and select Properties. The Group Properties - <backup group name> dialog box appears. e. Do not select Snapshot. f. Specify other fields according to your requirements. g. Click OK. 2. Create a client resource for the backup group to back up critical volumes on the active node: a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. b. In the Name field, type the name of the client resource. c. Click OK. You have created the client resource. d. Right-click the client and select Properties. The Client Properties dialog box appears. e. On the General tab: In the Group list, select the group that you created to back up critical volumes on the active node. In the Save set field, type DISASTER_RECOVERY:\. If you have installed Exchange Server 2007 on a drive other than the system drive, type the drive letter also. For example, E:\. 46 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Microsoft Exchange Server Backup and BMR f. Specify other fields according to your requirements. g. Click OK. 3. Perform the backup. 4. Perform step 1 to create a backup group to back up critical volumes on the passive node. 5. Perform step 2 to create a client resource for the backup group to back up critical volumes on the passive node. 6. Perform the backup. 7. Create a backup group for the Exchange virtual server instance to perform Exchange Server 2007 Writer-Level backups on the active node client instance: a. Perform step a through step d of step 1. b. Select Snapshot. c. Specify other fields according to your requirements. d. Click OK. 8. Create the Exchange virtual server active node client instance: a. Perform step a through step d of step 2. b. On the General tab: In the Group list, select the group that you created to back up the Exchange virtual server instance on the active node. In the Save set field, type Applications:\Microsoft Exchange 2007. c. On the Apps & Modules tab: In the Backup command field, type nsrsnap_vss_save. In the Application information field, type the following: NSR_SNAP_TYPE=vss NSR_ALT-Path=C:\RM_MountPOINT NSR_VIRT_SERV=Exch2k7Virtual NSR_INDEX_CLIENT=Exch2k7Virtual d. Specify other fields according to your requirements. e. Click OK. 9. Perform the backup. 10.Perform step 7 to create a backup group for the Exchange virtual server instance to perform Exchange Server 2007 Writer-Level backups on the passive node client instance. 11.Create the Exchange virtual server passive node client instance: a. Perform step a and step b of step 8. b. On the Apps & Modules tab: In the Backup command field, type nsrsnap_vss_save. In the Application information field, type the following: NSR_SNAP_TYPE=vss NSR_ALT-Path=C:\RM_MountPOINT Backing up Exchange Server 2007 for BMR 47

Microsoft Exchange Server Backup and BMR c. Specify other fields according to your requirements. d. Click OK. 12.Perform the backup. Performing BMR of Exchange Server 2007 Procedure 1. Perform the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 SP1 Administration Guide describes, for the passive node client machine. Repeat these steps for the active node client machine. 2. After both the machines restart: a. Create partitions and provide the same drive letters to the non-critical volumes where Exchange logs and databases existed. b. On the current active node, start the NMM GUI. c. Go to Recover > Exchange Recover Session > Database Recover. Run the following command to mount the database: mount-database -identity <database name> -force d. Select the storage groups and perform the conventional point-in-time recovery to bring the Exchange storage groups back online. The NetWorker Module for Microsoft Release 8.2 SP1 Administration Guide provides information about conventional point-in-time recovery. 48 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

CHAPTER 6 Microsoft Hyper-V Backup and BMR Backing up Hyper-V for BMR... 50 Performing BMR of Hyper-V...52 Microsoft Hyper-V Backup and BMR 49

Microsoft Hyper-V Backup and BMR Backing up Hyper-V for BMR You must configure a Hyper-V client resource to back up Hyper-V for BMR. Backing up Hyper-V for BMR by using the NMM Client Configuration Wizard Separately create a client resource to back up the application data and the file system data which includes the DISASTER_RECOVERY:\ save set. The By using the Client Configuration Wizard section in the NetWorker Module for Microsoft for Hyper-V VSS Release 8.2 SP1 User Guide provides information about how to create a client resource to back up the application data. Backing up a SQL Server 2014, 2012, or 2008 R2 for BMR by using the NMM Client Configuration Wizard on page 22 provides information about how to create a client resource to back up the file system data. Backing up Hyper-V for BMR by using the NetWorker Administrator program The procedures use the following sample Hyper-V configuration on a Windows server: Physical Node1: nmm-csv-node1 Physical Node2: nmm-csv-node2 Virtual Server: nmm-csv-cluster Procedure 1. Create a backup group for Hyper-V: a. In the NetWorker Administrator window, click Configuration > right-click Groups > select New. The Create Group dialog box appears. b. In the Name field, type the name of the backup group. c. Click OK. 2. Create a client resource to backup the Hyper-V application data that the non-csv volumes host: a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. b. In the Name field, type the name of the physical node. c. Click OK. You have created the client resource. d. Right-click the client and select Properties. The Client Properties dialog box appears. e. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type APPLICATIONS:\Microsoft Hyper-V. f. Specify other fields according to your requirements. 50 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Microsoft Hyper-V Backup and BMR g. Click OK. 3. Perform the backup on all Hyper-V cluster nodes. 4. Create a client resource to backup the Hyper-V application data that the CSV volumes host: a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. b. In the Name field, type the name of the virtual node. c. Click OK. You have created the client resource. d. Right-click the client, and select Properties. The Client Properties dialog box appears. e. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type APPLICATIONS:\Microsoft Hyper-V. f. Specify other fields according to your requirements. g. Click OK. 5. Perform the backup. The process backs up only the virtual machines that the CSV hosts. You must have registered the CSV in the Cluster Manager. 6. Create a client resource to backup the non-critical volumes: a. Perform step a through step d of step 2. b. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type a volume drive letter other than critical volumes, for example, D:\. c. Specify other fields according to your requirements. d. Click OK. 7. Perform the backup on all Hyper-V cluster nodes. 8. Create a client resource to backup the All save set: a. Perform step a through step d of step 2. b. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type All. c. Specify other fields according to your requirements. d. Click OK. 9. Perform the backup on all Hyper-V cluster nodes. Backing up Hyper-V for BMR by using the NetWorker Administrator program 51

Microsoft Hyper-V Backup and BMR Performing BMR of Hyper-V Ensure that the cluster service account is enabled. Otherwise, the explorer hangs when you browse CSVs and the recovery fails. To enable the cluster service computer account, log in to the Domain Controller with the domain administrator credentials, and use the Active Directory Users and Computer snapin. Procedure 1. Perform the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 SP1 Administration Guide describes. After the recovery completes, the status of Hyper-V VMs in the Failover Cluster Manager window are either Pending or Failed. 2. Reconfigure quorum and cluster storage (CSV and non-csv volumes): a. Create or configure the quorum, CSV, and non-csv shared volumes. b. Ensure that you have documented the drive letters for quorum and non-csv (shared volume) and used here. c. Ensure that you have configured the same CSV volume name as the original. 3. Recover all Hyper-V cluster nodes by using the NMM client. 4. Reconfigure the VMs with either the Pending or the Failed status. 5. Recover the Hyper-V VMs that the CSV volumes host with the virtual node as the client resource, by using the NMM client. 6. Recover the Hyper-V VMs that the non-csv volumes host with the physical node as the client resource, by using the NMM client. 52 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

CHAPTER 7 Microsoft System Center Virtual Machine Manager Backup and BMR Backing up System Center Virtual Machine Manager for BMR... 54 Performing BMR of a System Center Virtual Machine Manager... 56 Microsoft System Center Virtual Machine Manager Backup and BMR 53

Microsoft System Center Virtual Machine Manager Backup and BMR Backing up System Center Virtual Machine Manager for BMR Backing up the VMM server for BMR You must back up and recover the following key components of VMM to ensure a protected VMM environment: VMM server: The VMM server is the central component of a VMM deployment. The server contains the core Windows service that includes the VMM engine. VMM database: The VMM database resides on either the VMM server or on a remote database server. You must regularly save the VMM database to quickly recovery the VMM environment. VMM library: The VMM library is either one file server or multiple file servers with file shares that index specific file types that the VMM uses. The VMM library shares include VHD, VMDK, ISO, PS1, INF, VFD, FLP, and XML files besides stored virtual machines. You must frequently back up the data such as, the data on the virtual machines, which VMM manages, that often changes. NMM supports the Microsoft Hyper-V VSS writer to protect Hyper-V virtual machines. The NetWorker Module for Microsoft for Hyper-V VSS Release 8.2 SP1 User Guide provides information about how to back up your environment s virtual machines. You must perform BMR backups for the Hyper-V servers also. If you have installed any component of VMM on a Hyper-V virtual machine, you can protect it by using the NMM client s Hyper-V. Use NMMM to protect the VMM server, the VMM library, or the VMM database on a virtual machine. NMM takes image backups of Hyper-V virtual machines. You do not need to install an NMM client on the virtual machine. Instead, install an NMM client on the Hyper-V server and configure NMM client resources to back up the virtual machines. Use the NMM GUI Hyper-V plug-in to recover a virtual machine that contains a VMM component. The NetWorker Module for Microsoft for Hyper-V VSS Release 8.2 SP1 User Guide provides information about how to protect a Hyper-V server s information. The VMM server relies on the VMM database to store data. The VMM database uses the machine account to encrypt that data. You must perform a full backup of the VMM server host to ensure that you meet the following requirements: The same machine account is available to interact with the VMM database after recovery. All virtual machine hosts associates and communicates with the VMM server. You can recover any communication certificates so that the existing agents continue to work as you expected. You can protect the VMM server by performing a NetWorker Windows BMR backup along with an NMM backup of local file systems and application-specific data, such as the data associated with Hyper-V Server, SQL Server, or SharePoint Server. The advantage of a Windows BMR backup and recovery capability for a VMM server is that the backup includes the system state. When you perform recovery, the system state recovers the computer security identifier (SID) that uniquely identifies the computer to the network. The computer-recovered SID enables the VMM server to quickly and easily interact with any existing VMM database, VMM library, and managed servers without additional postrecovery operations. The Windows BMR backup captures the VMM authorization data file 54 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Microsoft System Center Virtual Machine Manager Backup and BMR which is typically %ProgramData%\Microsoft\Virtual Machine Manager \HyperVAuthStore.xml when protecting the critical system drive. Procedure Backing up the VMM library for BMR 1. Use the NetWorker client to back up the VMM server non-application files by specifying the All save set. This setting enables the backup of the local file systems and the DISASTER_RECOVERY:\ save set of the VMM server. To configure a NetWorker client resource by using the client configuration wizard, perform the procedures that the Backing up a SQL Server 2014, 2012, or 2008 R2 for BMR by using the NMM Client Configuration Wizard on page 22 section describes. 2. Use an NMM client resource specification to perform a full backup of any application data on the VMM server. The VMM library is a catalog of resources that enables you to store objects that are not running or associated with a host. The library contains the files that are present on library shares, templates, operating system profiles, and hardware profiles. Procedure Backing up the VMM database for BMR Use the NMM backup and recovery techniques for Windows files servers to back up and recover a VMM library server. Use the NetWorker client to back up the VMM library by specifying the All save set to perform a Windows BMR backup of the VMM library. The All save set enables you to back up the local file systems and the DISASTER_RECOVERY:\ save set of the VMM library. Perform the procedure that the Backing up a SQL Server 2014, 2012, or 2008 R2 for BMR by using the NMM Client Configuration Wizard on page 22 describes to configure a NetWorker client resource. The VMM database is a SQL Server database that contains all the configuration information for VMM. Give the highest priority to protect the VMM database. The default installation of VMM uses Windows Internal Database (WID), a version of Microsoft SQL Express, on the same host as the VMM server. The database name is MICROSOFT$VMM$\Virtual Manager DB. However, the VMM database can also reside on either an existing Microsoft SQL Server Standard or SQL Server Enterprise server. To find out the location of the database for VMM, inspect the Registry values entries under the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft System Center Virtual Machine Manager Server\Settings\Sql key. NMM 8.2 SP1 clients support the backup and restore of SQL databases. Back up the VMM database that is part of a SQL Server installation. Procedure 1. Configure an NMM SQL Server client resource for the system with the VMM database. 2. Include the VMM databases when you schedule a backup. 3. In the Client Properties dialog box, in the Save set field, specify the VMM database. You can save either the entire SQL Server or named instances and individual databases. Backing up the VMM library for BMR 55

Microsoft System Center Virtual Machine Manager Backup and BMR Results The NetWorker Module for Microsoft for SQL VDI Release 8.2 SP1 User Guide provides information about how to protect a SQL server. Performing BMR of a System Center Virtual Machine Manager The VMM components have interdependencies. So, recover the entire VMM environment for a disaster recovery. Procedure 1. Recover the library file server. a. Recover the physical VMM library file server with a Windows BMR save set. b. Use the NetWorker client file system plug-in to recover the file system that you shared as the VMM library. 2. Recover the VMM database. a. Recover the physical SQL server with a Windows BMR save set. b. Stop the VMM services. c. Use the NMM GUI SQL plug-in to restore the VMM database. d. Start the VMM services. 3. Recover the VMM host. Performing BMR of the VMM server Performing BMR of the VMM library 4. After the operating system and VMM server are stable, perform the required postrecovery VMM steps that the Microsoft documentation describes. Perform the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 SP1 Administration Guide describes. Perform the following steps to perform BMR of VMM library: Procedure Performing BMR of the VMM database 1. Perform the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 SP1 Administration Guide describes. 2. After you recover the file share directories, either adjust the VMM Library Refresher interval or manually trigger the Library Refresher to enable VMM to refresh the contents of the file server share. The VMM Administrator Console embedded help describes how to set the Library Refresher interval and perform a manual refresh. Perform the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 SP1 Administration Guide describes. If you only back up and recover the VMM database, then you must use the same instance of the VMM server component for the restore. This is important to reduce VMM post - restore steps. Microsoft VMM documentation provides more information. You must manually stop the VMM Windows service before you restore the VMM database. After you restore the database, start the service. After you restore the VMM database and 56 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Microsoft System Center Virtual Machine Manager Backup and BMR start the VMM Windows service, VMM synchronizes the database with the VMM server and VMM library computers. Note You must reapply any changes that you made to the VMM environment between the time of the backup and the restore. For example, you must recreate the templates that you created in VMM after performing the backup that you use to perform the restore. Before you restore a SQL database, verify whether all the SQL services have started. If you perform a SQL Server recovery as part of BMR, Microsoft SQL Server Backup and BMR on page 21 provides more information about how to perform BMR of SQL Server. Performing BMR of the VMM database 57

Microsoft System Center Virtual Machine Manager Backup and BMR 58 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

GLOSSARY This glossary contains terms related to the NetWorker Module for Microsoft. Many of these terms are used in this manual. A application data ASR writer User data such as a log file that is created by the application, or user data such as an application database that is created with the application. For example, an SQL Server s application data includes its databases and log files. Application data is neither included in nor recoverable from a Windows BMR operation. Application data must be backed up and recovered with NMM. The Volume Shadow Copy Service (VSS) writer that is responsible for identifying critical data that is needed to perform an offline restore. B backup group backup volume Boot Configuration Data (BCD) See group See volume The BCD store contains boot configuration parameters, and controls how Microsoft Windows Server 2008 operating system starts. A backup of this ASR Writer component is required to perform an offline restore. C client client resource See NetWorker client NetWorker server resource that identifies the save sets to be backed up on a client. The Client resource also specifies information about the backup, such as the schedule, browse policy, and retention policy for the save sets. cluster 1. A group of independent network servers that operate and appear to clients as if they were a single unit. 2. A group of disk sectors. The operating system assigns a unique number to each cluster and then keeps track of files according to which clusters they use. EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide 59

Glossary critical volume A critical volume can be any of the following types of volumes: Any volume that contains system state files or files for an installed service, including volumes mounted as NTFS directories that contain such files. An example of an installed service is the Exchange 2010 application binaries. However, the Exchange database and log files are not considered critical. Any parent volume where a critical volume is mounted. All volumes on all dynamic disks if at least one of those volumes is critical. A current backup of all critical volumes that is required to perform a Windows BMR. D disaster recovery The restoration of a computer operating system and its data after a catastrophic failure such as a hard disk failure or the corruption of critical operating system components. A disaster recovery might not be a bare metal recovery. G group A client or group of clients configured to start backing up files to the NetWorker server at a designated time of day. M master database The SQL Server master database contains information about all SQL Server databases on the SQL Server host. N NetWorker NetWorker client NetWorker resource NetWorker server NetWorker Windows BMR image non-critical volume An EMC network-based software product for backing up and recovering file systems. A computer that has the NetWorker client software installed and can access the backup and recover services from a NetWorker server. A component of the s software that controls the functionality of the NetWorker server and its clients. Examples of NetWorker resources include devices, schedules, clients, groups, and policies. Each resource consists of a list of values that defines the resource s specific parameters. The computer on a network running the NetWorker software, containing the online indexes, and providing backup and recovery services to the clients on the same network. A bootable image that contains NetWorker binaries and a wizard to control the Windows BMR process. A volume that contains files that are not part of the system state or an installed service. 60 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide

Glossary O offline restore online restore A restore operation that is performed from the NetWorker Windows Disaster Recovery boot image. An offline restore is an automated process, and does not require the manual installation of an operating system. A BMR is an offline restore. A restore operation that is performed from the regular NetWorker recover user interface. An online restore requires that the computer has been booted from an installed operating system. R recovery The process of retrieving individual data files from backup storage and copying to disk. S save save set save set ID The NetWorker command that backs up client files to backup volumes and makes data entries in the online index. A set of files backed up onto storage media using the NetWorker software. An internal identification number that NetWorker software assigns to a save set. V volume volume ID volume name A unit of storage media, such as a magnetic tape, an optical disk, or a file. A storage device reads from and writes to volumes, which can be physical units (for example, a labeled tape cartridge) or logical units (for example, optical media can store multiple volumes on a single physical platter). The internal identification NetWorker software assigns to a backup volume The name assigned to a backup volume when it is labeled. EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide 61

Glossary 62 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution 8.2 Service Pack 1 User Guide