Measurable Improvements in E-Business Suite Application Management with OEM 12c

Webinar Overview Submit your questions via Webex chat This webinar will be recorded A copy of today s presentation will be available at: Apps Associates website @ www.appsassociates.com/enterprise-resourceplanning.php YouTube channel @ www.youtube.com/appsassociates Copyright 2014. Apps Associates LLC. 3

Business-Driven IT Management Oracle Enterprise Manager: Empowering IT to Drive Business Value ebusiness Suite Management Overview Yuri Grinshteyn Oracle

Agenda Change and Configuration Management EBS Change Management Processes EBS Configuration Management EBS Cloning Performance and Availability Monitoring Real User Experience Insight EBS Diagnostics

Change Management Goals Reduce risk Lower cost By automating Oracle patches Customizations/code

Patching Existing Practice SysAdmin / DBA Patches (Metalink) Command Line AD Utilities AD Utilities AD Utilities Dev Test Prod Targets 1 Node 1 3 Node 1 5 Node 1 2 Node 2 4 Node 2 6 Node 2 Challenges: Manual Repetitive Serial

Patch Automation Schedule, Deploy, Automate Patch Run bundles all discrete patching steps into one reusable unit Inputs Oracle patches Custom patches Extract Target instances Patch options Security credentials Schedule Building a Patch Run Test UAT Lower risk automated process Faster replaces multi-step manual processes Integrated utilizes support knowledge base Prod

Custom Code Existing Practice Source Control Developer Check out I Check in D E FTP Transfer & Build FTP Transfer & Build FTP Transfer & Build Dev Test QA Prod Challenges: Manual Complex Repetitive No Reporting

Code Deployment Build, Compile, Deploy Customization Manager Packages custom files into one reusable unit Inputs Source control information Files and versions Build information Execution date/time Building a Package of Custom Files Deplo y Apply Patch Manager Lower risk automated and repeatable process Faster replaces multi-step manual processes Integrated uses existing deployment mechanism Test Prod

Change Management Change Approval Framework Releasing/Obsoleting Custom Pkgs New Custom Application Applying EBS or Custom Patches Migrating functional Setups

Release Management Goals Reduce risk Lower cost By automating Oracle patches Customizations/code

Configuration Management Technology Changes Report/Compare/Search/View Change History of System Overview Patch / Patchset Level Concurrent Processing / Workflow Configuration Autoconfig

Key Capabilities EBS Cloning Source 1 2 3 Targe t End to End Clone Automation HOT, Cold, RAC, Shared APPL_TOP Clone SmartClone Application Management Suite for Oracle E-Business Suite Enterprise Manager

Monitoring and Diagnostics Goal: improve service quality by quickly identifying and resolving issues and proactively managing performance Needed capability: full visibility into both user experience and application and infrastructure performance

Application Performance Management Components User Experience Monitoring Application Monitoring Infrastructure Monitoring Enterprise Manager EM Agents Real User Experience Insight

Real User Experience Monitoring Every user, every transaction, every application User Identity Session System Info Content Application Page and Actions Delivery Success Response Time

Real User Experience Monitoring Information Provided Who is using the application and how? What are they experiencing? How can we improve the application? All dimensions of user experience

Performance Monitoring EBS Systems and Components Monitor Concurrent Processing User Sessions Workflow Forms OAF Profile Options Autoconfig Notifications Component Failure Peak Usage Pending Activities Corrective Actions Fix issues automatically

Diagnostics Sessions Dashboard to monitor Top Sessions EBS Components Applications DB Sessions Real Time Search on Application User activity within EBS System

Summary Change and Configuration Management EBS Change Management Processes EBS Configuration Management EBS Cloning Performance and Availability Monitoring Real User Experience Insight EBS Diagnostics

Introducing Apps Associates Global provider of business and technology consulting services Founded in 2002 and achieved consistent growth 600+ employees Boston, New York, Chicago, Atlanta Germany, Netherlands, India, Oman Recognized as one of the fastest growing private US companies by Inc. 500 5000 for four consecutive years Strategic Partnerships and Certifications Oracle Platinum Partner Oracle Specializations (EBS, BI, SOA & Database) AWS Advanced Consulting Partner CMMI Level 3 Certification SSAE 16/SAS70 Type II Copyright 2014. Apps Associates LLC. 30

Application Management Suite Application Management Suite Discovery / System Management Life Cycle Management Configuration and Compliance Application Performance Management Copyright 2014. Apps Associates LLC. 31

Application Management Suite Demo Target Monitoring and Navigation E-Business Suite Monitoring Dashboard Metrics and Thresholds Concurrent Processing Dashboard Performance Monitoring Configuration Monitoring Change Management Copyright 2014. Apps Associates LLC. 34

Application Management Suite Demo Target Monitoring and Navigation Performance Monitoring User Monitoring Application User search and drilldown JVM Monitoring Configuration Monitoring Change Management Copyright 2014. Apps Associates LLC. 35

Application Management Suite Demo Target Monitoring and Navigation Performance Monitoring Configuration Monitoring Configuration Management Data Change Tracking and comparison Change Management Copyright 2014. Apps Associates LLC. 36

Hands-On Workshop for AMS on EM 12c Explore AMS EM 12c with your own EBS instance We are running hands-on workshops To register send an email to julian.troake@appsassociates.com with the subject EM 12c AMS Workshop Copyright 2014. Apps Associates LLC. 42

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