Oracle Enterprise Manager 12c Cloud Control for Managing Oracle E-Business Suite 12.2 Application Management Suite

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2 Oracle Enterprise Manager 12c Cloud Control for Managing Oracle E-Business Suite 12.2 Application Management Suite Angelo Rosado Sr. Principal Product Manager Applications Technology Group, Oracle E-Business Suite Development October 28, 2015

3 Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle s products remains at the sole discretion of Oracle. 3

4 Session Surveys Help us help you!! The OpenWorld Program Committee would like to invite you to take a moment to give us your session feedback. Your feedback will help us to improve your conference. Please be sure to add your feedback for your attended sessions by using the Mobile Survey or in Schedule Builder. 4

5 Program Agenda Overview System Management Change Management Performance Management Product Roadmap Additional Information 5

6 Total Cloud Control Accelerated Automation for Broader Cloud Services Superior Enterprise-Grade Management Expanded Cloud Stack Management Agile, Automated Scalable, Secure Optimized, Efficient Oracle Confidential Copyright Internal/Restricted/Highly 2015, Oracle and/or Restricted its affiliates. All rights reserved.

7 Leveraging Enterprise Manager Framework DB Lifecycle Mgmt App Mgmt Suite Application Management Application Management Suite for EBS Cloud Assemblies for EBS Oracle Application Testing Suite Data Masking Enterprise Manager Cloud Assemblies Middleware Management WebLogic Server Management Pack EE SOA Management Pack EE Management Pack Plus for Identity Management WebLogic Mgmt App Testing Suite Database Management Diagnostics Pack Tuning Pack Database Lifecycle Management Pack Data Masking Pack 7

8 Application Management Suite Leveraging Enterprise Manager Framework 8

9 Application Management Suite Components Licensed as part of Application Management Suite 1 2 Application Management Pack Real User Experience Insight System Monitoring & Management Configuration & Compliance Management Change Management Patch Management Customization Management Cloning 9

10 Application Management Suite for EBS - Timeline Release ( ) Monitoring & Metrics for EBS 12.2 WLS monitoring Out-of-box Security Compliance Standards Automated Cloning for EBS 12.2 Automated Patching for EBS 12.2 EBS 12.2 Customization Management Support Auto correction of invalid custom applications Support for source code branches & tags Release ( ) Discover multiple EBS targets using EMCLI Scale in or Scale out managed servers & nodes Monitor Mobile Web Applications (MWA) targets Compare Technology Stack components and versions Search and compare NLS patches Multi-level and Hierarchy of approvals Discovery & Reporting of EBS Customizations Patch Recommendations for EBS & Technology Stack Single interface to clone DB & Apps together 2012 May 2013 Nov 2014 Jul 2015 Jun Release ( ) 12c Base Platform uptake New Security Privileges and Roles Cloning uptake of Named Credentials Ability to add pre & post clone steps Support for Multi-node patching New Ad Admin Options for patching Release ( ) Seeded Monitoring Templates Synthetic Tests and Services Infrastructure Monitoring Administrative groups & Privilege Propagation Configuration Comparison Template for EBS stack Patch Promotion Policy User Defined Custom Standard Validations Auto-Correct Custom Apps Registration Assemblies templates for 12.1 and 12.2 on EM JVMD Integration with WLS EE Pack 10

11 Business Value Increase Operational Efficiency Reduce the cost of application ownership Proactively manage high availability of applications Enforce Standardization & Compliance across the Enterprise Manage & Diagnose End-to-End technology stack Performance Effectively Manage & Track Patches & Customizations 11

12 Using Application Management Suite for EBS 12.2 upgrades Pre-Upgrade Clone instances for user acceptance or functional testing Monitor pre-production test environments Compare technology configurations including patches and customizations, run & patch editions Discover inventory of EBS customizations Validate customization readiness for online patching and EBS 12.2 standards Quickly provision instances for testing, training or development Diagnose performance problems Post-Upgrade / Daily operations Monitoring of new tech stack (WLS) Patch Recommendations for EBS applications & Technology Stack Simplified, Automated online patching process Promote patches and customizations across EBS instances Automated Cloning for periodic cloning activities Scale in / Scale out managed servers Performance management and diagnosis Compliance standard checks 12

13 System Management 13

14 System Monitoring Monitor and manage all EBS Services & Tech Stack Components Discovery Wizard / EMCLI support EBS Specific Monitoring Templates & Metrics EBS region in ExaLogic Dashboard Extending EBS Target Model Supports Privilege Propagation on EBS Targets Configurable Automated Service Tests Concurrent Processing Dashboard EBS Seeded Compliance Standards Configuration Comparisons Stop & Start EBS Services Pack Diagnostics 14

15 Engineered Systems EBS Monitoring Exalogic Elastic Cloud Dashboard includes customizable regions Monitor and track all Oracle E- Business Suite Instances View of summary of incidents, configured components, and compliance Violations Direct drill downs to the Application Management Suite for E-Business Suite 15

16 Extending the Oracle E-Business Suite Target Model Ability to change Oracle E- Business Suite availability target definition Add more targets or remove existing targets Include targets that are not part of the Oracle E-Business Suite hierarchy like SSO, LDAP, Load Balancer, and DMZ EBS 12.2 Technology Stack 16

17 Monitoring: Metric and Collection Settings Metrics based incidents & notifications Set EBS metrics collection schedules to meet business goals Set warning and critical thresholds based on instance type (e.g. Production, QA, Dev) Add corrective actions Metric Reference Manual 17

18 Concurrent Processing Dashboard Monitor Current Activity & Usage Number of Executions & Failed Executions Average Running Time Minutes Total Running Time Minutes Watch list for: Concurrent Programs Concurrent Managers Incidents & notifications 18

19 Concurrent Processing User Defined Targets 19

20 Real-time User & Session Monitoring Top Active Sessions (Real Time) Waiting Sessions CPU Consuming Sessions Running SQL Memory Intense Sessions Search By DB Session ID Application Username 20

21 System Management Configuration Management 21

22 Configuration Management Complete stack comparisons for Oracle E-Business Suite Applications system Workflow Concurrent Processing Patch information Custom objects Apps context Database context Database Hosts 22

23 Configuration Comparisons Control how and what is compared Ability to ignore certain differences Ad-hoc or schedule comparisons Automatic detection & notification Configuration Comparison Templates 23

24 Configuration Comparison Templates for EBS 12.2 New Ability to compare Run and Patch Edition Configurations at different stages 24

25 System Management Compliance Management 25

26 Compliance Summary Dashboard Integration with EM Compliance Framework Out-of-box Security Compliance Standards for EBS Checks for mandatory database configuration parameters for EBS (init.ora) View violations & trends Real-time observations 26

27 Out-of-the-box Oracle E-Business Suite Compliance Standards Compliance Standard Rules mapped to the standard Severity Profile Settings Profile Settings Check if all critical profiles are set correctly. Check if other profiles are set correctly. Critical Warning Profile Settings Check if no profile is missing. Critical Change Default Passwords Change Default Passwords Secure APPLSYSPUB Checks if any database user with a default password exists. Checks if any application user with a default password exists. Checks if there is any unwanted privilege in the APPLSYSPUB account. Critical Critical Warning Use Secure Flag on DBC File Checks if server security is on. Warning Migrate to Password Hash Checks if the setting for hashed passwords are on. Warning 27

28 Change Management Change Approvals 28

29 Change Approval Framework Approvals for Customizations & Patches Role based privileges Reporting and auditing capabilities Provides notifications on pending approval requests and status of changes to specific users or user groups 29

30 Multi-Level Hierarchical Approvals Supports three types of change requests: Create Splice Request Release Package Request Patch Manager Request New All change request go through the hierarchy approval process Auto-approval enforced at a single level if same as requestor Super Administrators can approve only at a single level or reject anytime Option to send a pending approval reminders Defaults to single approver if no hierarchy is defined 30

31 Change Management Patch Management EBS 12.2 Online Patching 31

32 Oracle E-Business Suite 12.2 Architecture Online Patching Cycle Prepare Apply Finalize Cutover Cleanup Copy the production app code Create a new Patch Edition in the DB Apply one or more patches to the Patch Edition Compile invalid objects Wait for a good downtime window Restart application on Patch Edition Remove obsolete objects Users Online Users Offline Users Online Online Patching cycle includes 5 phases Application is only offline during the Cutover phase Online Patching is used to apply all patches in

33 Patch Management Simplified online patching: Patch deployment procedure Cutover deployment procedure FS clone Check patch prerequisites Patch options, merge, scheduling Status Notifications View logs online View & Search applied patches Patch Promotion Policies Patch Recommendations for EBS: Application modules Technology Stack 33

34 Patch Recommendations New Complete inventory of unapplied recommended E-Business Suite patches including, Database, Forms and Reports, Weblogic Server, FMW Webtier, and FMW Common. 34

35 Patch Promotion Policies Test Development Functional Testing User Acceptance Quality Assurance Production Promote Oracle Patches & Custom Packages from pre-production to production instance Approvals will be required for each target prior to patch application Customers can view all the patches applied/not-applied for each target in a single UI Customers can bundle patches while promoting patches to each target Only Super Administrators can define patch promotion policy Only Super Administrators can bypass patch promotion policy for emergency patching 35

36 Patch Promotion Policies: Patches Applied or Not? Ability to define a promotion policy that allows users to apply patches in a sequence to the pre-production instances prior to applying the patches to production instance. 36

37 Change Management Customization Management EBS 12.2 Readiness 37

38 Customization Management Ability to package, deploy and promote customizations across EBS instances Over 200 customization file types supported Interface with external Source Code Version Control systems Validation of the custom objects using: Oracle Defined Standards Optionally, User Defined Standards Validates and reports readiness of customizations for Online Patching Discovery & reporting of inventory of EBS customizations 38

39 Customization Discovery & Reporting New Users can now get an inventory of customization for their E-Business Suite instances. Custom Files: Files in APPL_TOP & JAVA_TOP & Configurations Custom Configurations: Includes Custom Menus, Functions, Grants, Profiles, etc. 39

40 Change Management Automated EBS Cloning & Instance Administration Oracle Confidential Internal/Restricted/Highly Restricted 40

41 Automated Cloning & Instance Administration Automated Cloning: Facilitates EBS database & Apps tier cloning using single procedure Single-Node, Multi-Node Shared File System, RAC support Customize pre & post cloning steps Schedule cloning during off hours Instance Administration Scale in / Scale out managed servers & application tier nodes 41

42 Performance Management Real User Experience Insight and JVM Diagnostics 42

43 Performance Management Real User Experience Insight: Trace end user transactions through all layers of technology Play of Full User Sessions Replay full user sessions for diagnostics User Flow performance analyses E-Business Suite specific KPIs Configurable Executive Dashboards Full alerting capabilities Customized reporting Trend analyses Support for OAF & Forms running on servlet mode Measurement and monitoring of real-user transactions 43

44 Performance Management JVM diagnostics for end-to-end tracking for EBS 12.2 JVM Usage Metric Template Isolate poor performance Trace the JVM transaction Examine thread, leaks, waits Drill down from Java to Database Take corrective action 44

45 Product Roadmap Additional Information 45

46 Oracle Cloud and On-Premise Management using AMS Roadmap Discover Oracle Cloud instances similar to On-Premise instances EBS On-Premise EBS on Cloud Monitor and manage Oracle Cloud and On-Premise instances with a unified interface Deploy patches and customizations across all instances Promote patches and customizations to and from Oracle Cloud instances Administrator Unified Interface using On-Premise AMS to monitor and manage Cloud and On-Premise instances Compare configurations between Oracle Cloud and On-Premise instances Standardize configurations Copyright , Oracle and/or its affiliates. All rights reserved. 46

47 Lift n Shift EBS Dev/Test instances Clone On Premise Oracle E-Business Suite to Oracle Cloud Roadmap EBS Dev EBS Test EBS QA EBS Dev EBS Test EBS QA SSH On-Premises EBS Instances Cloud EBS Instances Customer Datacenter ORACLE Public Cloud 47

48 Unified Interface to manage On Premise and Oracle Cloud Migrate Patches and Customizations to and from Oracle Cloud EBS UAT/QA Custom Package or Oracle Patch EBS Dev Custom Package or Oracle Patch EBS Test SSH On-premise Application Management Suite Oracle Cloud

49 Current Release and Roadmap Release June 2015 System Administration Instance Management Discover multiple EBS using EMCLI Monitoring Monitoring Concurrent Processing Service Mobile Web Applications (MWA) targets Concurrent Processing improvements Configuration Management Compare Tech Stack Components and Versions Search and compare NLS patches Change Management Multi-level & hierarchy approvals Customization detection & inventory Patch recommendations for E-Business Suite Cloning Cloning automation for scale in/out managed servers and application tier nodes What s Next 0-12 month planning cycle Technology Uptake Enterprise Manger 13c Hybrid Cloud Management Seamlessly Monitor and Manage Cloud or On- Premise E-Business Suite environments Monitoring Integrate RUEI regions in EBS dashboard Metric improvements Change Management Complete discovery of all customizations Approval improvements Compare customizations between EBS instances Patch impact analysis Future Directions Post 12 month planning cycle Cloud Applications IT Analytics, Log Analysis, Performance Management Monitoring Service Level Dashboard Workflow Management Metric improvements Mobile applications Change Management Patch Templates Cloning Cloning integration with Snap Clone 49

50 Additional Information 50

51 Oracle Enterprise Manager Support Timelines Application Management Pack (AMP) Extended GA 2/2008 Premier 2/2009 Extended 2/2012 Extended Exception Sustaining 3.1 GA 1/2010 Premier 11/2011 2/2014 Extended Sustaining Sustaining 4.0 GA 2/2011 4/2010 Premier 4/2015 4/2018 Extended Sustaining Sustaining 12.1 GA 5/ / / /2019 Premier Premier Extended Sustaining For more info, see Oracle Lifetime Support Policy: Oracle Application Management Pack for Oracle E-Business Suite 51

52 Oracle E-Business Suite Support Timelines Customer Choice to Use 12.1 or 12.2 Extended GA 11/2004 Premier 11/ / /2015 Extended Exception Sustaining 12.0 GA 1/2007 Premier 1/2012 1/2015 Extended Sustaining Sustaining 12.1 GA 5/2009 5/2009 Premier 12/ /2019 Extended Sustaining Sustaining 12.2 GA 9/2013 9/2013 9/2021 Premier 1 Sustaining 1 Support updates as of 5/ Premier Support through 9/2021 (3 years of Extended Support changed to Premier Support) For more info, see Oracle Lifetime Support Policy: Oracle Applications 52

53 Application Management Suite for E-Business Suite 12.2 Effectively manage EBS 12.2 Monitor all EBS Tech stack services and components Automated Cloning Instance administration to add or remove managed services Compare run and patch editions, technical configurations, and patches between instances Performance Management & Diagnosis: RUEI & JVM Diagnostics Check industry, regulatory or company compliance standards Simplify online patching Patch recommendations for EBS applications and technology stack components Simplified process for online patching and patch promotion policies Ensuring integrity of run and patch editions Smooth transition to run edition after cutover process Streamline customizations Discover & Report inventory of customizations Validate readiness of customizations for online patching standards Ability to package, deploy & promote custom online patches across multiple EBS instances 53

54 Additional Resources Support Resources Datasheet & White Papers Getting Started with Oracle Application Management Pack (AMP) for Oracle E-Business Suite, Release (Doc ID ) Oracle Application Management Pack for Oracle E-Business Suite Guide, Release Application Management Pack Metrics Reference Manual Product Information Center: (Doc ID ) Support Policy Quick Reference: Oracle Application Management Pack for Oracle E-Business Suite (Doc ID ) Application Management Suite for Oracle E-Business Suite Data Sheet Benefits of Application Management Suite for Oracle E-Business Suite Effective System Management Using Oracle Application Management Suite for Oracle E-Business Suite Enterprise Manager Enterprise Management for Applications Management 54

55 Oracle E-Business Suite Technology Blog blogs.oracle.com/stevenchan Direct from EBS Development Latest news Certification announcements Primers, FAQs, tips Desupport reminders Latest upgrade recommendations Statements of Direction Subscribe via or RSS 55

56 OAUG Oracle Enterprise Manager for Applications SIG Biennial Meeting of the Members Discuss developments and changes to the Oracle Enterprise Manager (OEM) product line with respect to monitoring, administration, and lifecycle management of the Packaged Applications including e-business Suite, Fusion, Peoplesoft, and JDEdwards lines of Oracle Applications products, and Custom Applications using Fusion Middleware. Specifically covering use, configuration, and tuning of the Applications Management Suite (AMS) plugins, and related technology. Objective 1: Network with other OEM / AMS administrators Objective 2: Gain insight into latest updates, changes and upgrades available for OEM / AMS / AMP Objective 3: Roadmap of future features and enhancement requests Objective 4: Apply and use OEM for monitoring applications performance Objective 5: em4apps.oaug.org - also on LinkedIn Speaker: James Lui, ARAMARK 56

57 Oracle E-Business Learning Subscription Learning Simplified Comprehensive Training Prepare implementation and technical professionals to effectively perform the tasks relevant to their job with on demand training Latest News Updates Strategy and Roadmap EBS and Oracle Cloud Operational Efficiency Financials Projects and Procurement Logistics & Order Management Manufacturing Asset Lifecycle and Service Human Capital Management 24/7 Access for 12 Months All-digital training with on-demand videos, product demonstrations and practice labs Expert Delivered Created and delivered by Oracle experts Continuous Updates Regular updates for product enhancements and new releases Flexible and Scalable To meet your business needs 57

58 Keep Learning with Oracle University Classroom Training Learning Subscription Live Virtual Class Training On Demand Cloud Technology Applications Industries education.oracle.com Oracle Confidential Internal 58

59 Customer Engagement Program Oracle E-Business Suite Model High CIO Advisory Board Strategy Councils Customer Advisory Boards (CABs) Customer Commitment & Investment Customers eforums Surveys/Feedback Special Interest Groups (SIGs) Enhancement Requests - My Oracle Support Support Communities Low 59

60 Related Sessions Additional Information 60

61 Demogrounds 2:00 PM Wednesday, October 28, 2015 End-to-End Management of Oracle E-Business Suite Angelo Rosado, Senior Principal Product Manager, Oracle Workstation ID: WCL

62 Related Sessions 12:15 p.m. 12:15 p.m. 1:45 p.m. 3:00 p.m. 4:15 p.m. Wednesday, October 28, 2015 CON Customer Success Stories: Upgrading to Oracle E-Business Suite 12.2 Terri Noyes, Sr. Director, Oracle CON Getting Optimal Performance from Oracle E-Business Suite Samer Barakat, Director, Applications Performance, Oracle CON Standards-Based Desktop Integration in Oracle E-Business Suite Padmaprabodh Ambale, Director, ATG Development, Oracle CON Maintenance Strategies for Oracle E-Business Suite Elke Phelps, Senior Principal Product Manager, Oracle CON Building, Deploying, and Managing Smartphone Apps for Oracle E-Business Suite Vijay Shanmugam, Director, Oracle Moscone West 3004 Moscone West 3022 Moscone West 3022 Moscone West 3022 Moscone West

63 Related Sessions 10:45 a.m. 10:45 a.m. 12:00 p.m. 12:00 p.m. 1:15 p.m. Thursday, October 29, 2015 CON Advanced Architectures for Oracle E-Business Suite Noby Joseph, Architect ATG Development, Oracle CON Oracle E-Business Suite 12.2: Customer Panel Steven Chan, Senior Director, Oracle CON Enabling Oracle E-Business Suite for SOA, Cloud, and Mobile Rekha Ayothi, Principal Product Manager, Oracle CON Oracle E-Business Suite Technology Certification Primer and Roadmap Steven Chan, Senior Director, Oracle CON Case Study: Oracle Application Management Suite for Oracle E-Business Suite Sue Gill, Senior Database Administrator- Oracle Applications, GE Corporate Angelo Rosado, Senior Principal Product Manager, Oracle Moscone West 3022 Moscone West 3004 Moscone West 3004 Moscone West 3022 Moscone West

64 Related Sessions 1:55 p.m. 2:30 p.m. 2:30 p.m. Thursday, October 29, 2015 CON Technical Upgrade Best Practices for Oracle E-Business Suite 12.2 Samer Barakat, Director, Applications Performance, Oracle Udayan Parvate, Senior Director, EBS Release Engineering, Oracle CON Managing Oracle E-Business Suite Auditing and Security Eric Bing, Senior Director, Oracle Elke Phelps, Senior Principal Product Manager, Oracle CON Personalize and Extend Oracle E-Business Suite for Desktops and Tablets Padmaprabodh Ambale, Director, ATG Development, Oracle Moscone West 3022 Moscone West 3004 Moscone West

65 Q&A

66 Safe Harbor Statement The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle s products remains at the sole discretion of Oracle. 66

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