Sport Insurance 2015 Member Insurance Manual Prepared by: Terry Berryman Arthur J. Gallagher P: (07) 3367 5010 M: 0438 596 939 E: terry.berryman@ajg.com.au Date: 12 th October 2015
Table of Contents Executive Summary... 3 2015 Sports Combined Insurance Program... 4 Sports Liability Insurance Cover... 4 Sports Personal Accident Insurance Cover... 5 AJG Sport Additional Insurance... 7 Sports Travel Insurance Cover... 7 Sports Property Insurance Cover... 7 AJG Sport Service Team and Philosophy... 8 Providing you with exceptional service... 8 In accordance with our values... 8 Your service contacts... 8 Claims management... 11 AJG Sporting Injury Assistance... 12 How to make a Liability or Personal Accident Claim... 12 Page 2
Dear Members and Affiliates of Skate Australia, Executive Summary Arthur J. Gallagher (AJG) is delighted to work in partnership with Skate Australia (SA) and all stakeholders, effective from the 12 th of October 2015. For over 30 years, AJG has worked alongside the Australian Sport Sector. We are specialists in the conceptualisation and development of bespoke insurance and risk protection programs for all sports. Importantly, AJG also understand the necessity of prompt athlete injury claim assistance and club administration support. To this end, on the succeeding pages you will find insurance information and additional benefits available to you. In summary, as follows: 1. 2015 insurance limits, benefits and coverage information 2. AJG Sport Benefits Additional Benefits available to all SA members and associates. 3. AJG Sport Contacts your point for expert advice 4. AJG Sporting Injury Assistance How to make a claim At this point, AJG and SA would like to remind all stakeholders that Sports Insurance Injury Benefits are not designed to be comprehensive. We encourage all participants to take out Private Health, Life and Income Protection Insurance according to their own individual needs and circumstances. It is an exciting time for skating disciplines in Australia, and for AJG in forming part of the SA organisation. In preparation for the 2016 season, work has already commenced to ensure a robust solution is available to all. At any time, should you have any queries or require further clarification, please don t hesitate to contact us. Yours sincerely, Christine Osborne AJG Sports Team Leader Terry Berryman AJG Sports Division Executive T 07 3367 5006 M 0418 772 828 T 07 3367 5010 M 0438 596 939 E christine.osborne@ajg.com.au W ajg.com.au/sport E terry.berryman@ajg.com.au W ajg.com.au/sport 3
2015 Sports Combined Insurance Program Sports Liability Insurance Cover Name of Insured Skate Australia Inc., Skateboarding Australia Pty Ltd, Inline Hockey Australia Pty Ltd, Roller Derby Australia Pty Ltd and all affiliated bodies and/or subsidiary companies. Insurer SLE Worldwide Australia Pty Ltd Policy Number 205094402019 Period of Insurance From: 4:00pm on the 30 th of June 2014 To: 4:00pm on the 31 st of December 2015 Activities Insured Principally Administration, Promotion, Organisation, Participation and Control of skating activities in Australia including artistic, roller hockey, roller derby, speed, inline hockey, skateboarding and rollerblading, training sessions, school promotions and competitions, charity activities, Coaching, Umpiring/Refereeing, the rendering of First Aid, provision of food and drink, publication of newsletters, sale of merchandise, Property Owners or Property Occupiers of stadiums and other properties, Social Activities including Awards presentations, Fundraising, BBQ s and other gatherings and other activities carried out by Skate Australia Inc, Skateboarding Australia Pty Ltd, Inline Hockey Australia Pty Ltd, Roller Derby Australia Pty Ltd and their affiliated bodies in the course of conducting or promoting the sport. Indemnity Limits Public Liability $20,000,000 any one occurrence Products Liability $20,000,000 any one Period of Insurance Property in Care, Custody or Control $100,000 any one Period of Insurance Professional Indemnity $5,000,000 any one Period of Insurance Covering Coaches, Umpires, Referees and Officials Deductible $1,000 each and every claim; payable by individual stakeholder Geographical Limits Worldwide Excluding USA & Canada 4
Sports Personal Accident Insurance Cover Name of Insured Skate Australia Inc., Skateboarding Australia Pty Ltd, Inline Hockey Australia Pty Ltd, Roller Derby Australia Pty Ltd and all affiliated bodies and/or subsidiary companies. Insurer QBE Insurance (Australia) Limited Policy Number 15A040866PAD Period of Insurance From: 4:00pm on the 30 th of June 2014 To: 4:00pm on the 31 st of December 2015 Activities Insured Cover limited to injury whilst an insured person is:- - Playing in official matches under the auspices of the Insured - Engaged in organised training or practice sessions for activities as described above - Travelling directly between activities described in (a) or (b) above, and normal place of residence or place of employment - Staying away from your residence during a tour for the purpose of participating in representative matches and/pr any other games duly authorised by the Insured - Engaging in administrative or organised social activities of personal fitness instruction Policy Benefits Capital Benefits The cover under this section provides $50,000 for death resulting from accident. All other permanent disabilities are calculated using a percentage of the death benefit depending on the severity of the injury. For full details of these percentages, please refer to the Schedule of Capital Benefits contained in the policy wording. Please Note Death is limited to 20% for Members whose age is less than 18. Funeral Expenses Pays an amount not exceeding $7,500 in respect of the Insured Person s funeral expenses when a claim is payable under Item 1 of the Accidental Death and Capital Benefits scale. Home Renovation Benefit Up to a maximum of $10,000 and as per policy wording. Non-Medicare Medical Expenses Medical: Reimbursement up to 85% of non-medicare medical costs up to $3,000 per injury. Physio: The percentage is as per the policy wording. All claims are subject to a $50 excess if no private health cover. 5
Loss of Earnings (Only available to competitive members as per list provided to insurer) The cover under this section pays 85% of the Members actual weekly income, up to a maximum of $250 per week, subject to a 14 day deferral period. Please note that income earned from participating in the sport is not covered. The benefit will be paid for the period of the Disablement as certified by a registered medical practitioner or 52 weeks whichever is the lesser. Student Help The cover under this section reimburses 75% of the cost of Home Tutorial by a qualified tutor, up to a maximum of $300 per week and subject to a 14 day deferral period. The benefit will be paid for the period of the Disablement as certified by a registered medical practitioner or 52 weeks whichever is the lesser. Home Help The cover under this section reimburses 75% of the actual costs incurred for Home Help, childminding, payable to a recognised and licensed Domestic Help Agency, up to a maximum of $250 per week and subject to a 14 day deferral period. The benefit will be paid for the period of the Disablement as certified by a registered medical practitioner or 52 weeks whichever is the lesser. Parents Allowance The cover under this section reimburses $25 per day to their parent or guardian to visit them up to maximum of $1,500. Dependent Children s Allowance The cover under this section provides for reasonable costs incurred by the Dependent Children of a Member whilst the Member is undergoing medical treatment. The benefit is limited to $500. Rehabilitation Benefits The cover under this section provides for reimbursement of: (a) Tuition or advice fees from a vocational college if certified as necessary and agreed to. The maximum payable under this benefit is $3,000. (b) Rehabilitation expenses (eg gym membership) certified as necessary and agreed to. The maximum payable under this benefit is $500. Geographical Limits Worldwide 6
AJG Sport Additional Insurance Below is a small sample of the programs we have on offer, that are now instantly accessible to all Skate Australia affiliated members. Should your club or league have any queries regarding the below or any other insurance matter, please do not hesitate to contact us directly. Sports Travel Insurance Cover If you are travelling overseas and competing or training, you have additional risks associated. The main risk being medical expenses resulting from participating in the sport, which is excluded in most standard travel policies. The cost of emergency surgery, or a simple short term hospital stay, can end up costing 100 s of thousands in medical bills. AJG Sport have a tailored sports travel insurance program, which can cover your team whilst travelling overseas, as well as incident leisure travel. Sports Property Insurance Cover AJG Sport have also designed a specialist property program for the Skating industry anywhere in Australia. It has the capacity to cater for either a club with a small amount of equipment, or large Skating Rinks / Indoor Sports Centres. It s very competitive, with great benefits. 7
AJG Sport Service Team and Philosophy Providing you with exceptional service Our commitment is to position you and your sport to financially survive any insurable event. To do that, we will work to understand your business, earn your trust and provide you and all members with proactive advice and solutions. In accordance with our values Our service to you is: Integrity Doing the right thing Teamwork Working together Openness Fostering open relationships Accountability Delivering on commitments Boldness Challenging ourselves Your service contacts As evidenced by our long standing relationships with a number of businesses, some dating back 30 years, client service is key to our philosophy. Arthur J. Gallagher s specialist team is highly experienced, and resourced to match to the specific needs of our clients. In selecting a service team to work with you, we will ensure that you are provided with the best available specialists to suit your needs. In this instance, we propose to manage your account locally, under the direction and skill of Terry Berryman, who specialises in Sport Insurance. As and when required, he will be guided and assisted, by Christine Osborne, our Queensland Sport, Entertainment & Leisure Manager and Steve Van Leeuwen, our National Sports Leader. Our service team prides itself on its client-centric service culture, and we have a strong understanding of and passion for the needs of our clients. We believe that developing long standing relationship requires us to really understand your business, and this philosophy drives how we will service your account. The following Arthur J. Gallagher team members should be contacted for all insurance, claims and risk advice. Terry Berryman 0438 596 939 Contact P: (07) 3367 5010 Sports Division Executive E: terry.berryman@ajg.com.au Terry has been in the insurance industry for over 10 years. Terry specialises in evaluating, placing and servicing sporting and sporting retail risks. Terry is active in the local sporting community, and is the Vice-President and co-founder of the South East Queensland Community Sports Club and also the Director and co-founder of South East Queensland Football, a rapidly expanding amateur soccer league. Terry is committed to offering the best achievable outcomes for his clients. His service standards are parallel with his passion for the industry. 8
Christine Osborne 0418 772 828 Contact P: (07) 3367 5006 Sports Division Manager E: Christine.osborne@ajg.com.au Christine has been in the insurance industry for over ten years, which she has spent the past eight specialising in Sports and Fitness Insurance. Christine s passion for practical, informative risk management advice has seen her develop and retain great relationships with various peak sporting bodies and fitness associations at both a regional and national level. Christine frequently attends clients sporting carnivals, national titles, fitness expos and games days to ensure that she remains actively connected to sports at grass roots level. Christine is supported by a team of five, all active participants in the sport and fitness industry. Steve Van Leeuwen 0419 251 541 National Sports Manager Contact P: (02) 8838 5773 E: stevev@ajg.com.au Steve has over 20 years insurance experience specialising in broking and providing insurance solutions to the sport and recreation industry. During this time he has handled a variety of national and state based sporting organisations, associations and clubs including CAMS, Karting Australia, National Rugby League, Australian Rugby League, Football Federation of Australia / A-League, Basketball Australia and the National Basketball League. 9
Lloyd Moore 0407 273 286 Sports Division Internal Account Executive Contact P: (07) 3367 5001 E: Lloyd.moore@ajg.com.au Following on from success playing representative cricket and a tour to England, Lloyd focused on a career within the Fitness Industry, completing his Certificate 3 & 4 in Personal Training and Fitness in 2008. In 2012 Lloyd made the conscious decision, to apply his practical knowledge and experience in both Sport and Fitness sectors to the Insurance Broking Industry. Lloyd is a sought-after expert in Fitness Risk Management and adopts a first hand approach to best practice standards for one of Australia s leading National Fitness Institutes. Jason Wilson Sports Division Internal Account Executive Contact P: (07) 3367 5146 E: jason.wilson@ajg.com.au Jason has had a successful period playing elite Hockey for Queensland and Australia, including representational appearances for the Kookaburras at Commonwealth and Olympic Games. Knowing what success looks like, at all times Jason works with clients to ensure they achieve theirs. He does this by applying his experience as an insurance professional with his understanding of Professional Sports. Julian Jemmott Sports Division Assistant Account Executive Contact P: (07) 3367 5135 E: Julian.jemmott@ajg.com.au Current Australian Representative player with the Aussie Steelers (Softball), Julian knows all too well the importance of working together as a team for valued results. Much of this transcends into his role at AJG Sport. With multiple years experience, Julian combines his passion for amateur sport with his knowledge in the Sports Risk Management field. He is an advocate for responsible policies that keep sport safe and fun. Casuarina Smith Sports Division Assistant Account Executive Contact P: (07) 3367 5067 E: Casuarina.smith@ajg.com.au Being a Motocross and Yoga fanatic, Casuarina has actively sought a career in Sports Risk Management, joining the team in June 2015. With six years of insurance industry experience, and as award winner of the Personal Lines Executive of the year (2014), Casuarina is committed to putting clients first and assisting the team to provide the best outcomes for all stakeholders. 10
Claims management Arthur J. Gallagher claims team putting our clients first We have 3 dedicated sports claim specialists looking after your claim. This team has a wide array of experience from managing major claims catastrophes, dealing with multimillion dollar liability issues through to physio or on-going loss of income claims. With all this expertise chances are we have dealt with nearly every claimable situation imaginable. Our people are known for being technical experts in all classes of claims and industries. Our national scale also allows us to have the ability to call upon professionals from across the Australian and international insurance industry. Claims Management Process Notify We are the first contact for you when a loss occurs and support you to help mitigate further damage/loss. We help you gather details to correctly make the first notification of loss to the insurers, to start the claims process and take the stress away from you. Manage We work with you and your Insurer to achieve the best outcome for you in a timely manner, always acting in your best interests. Claims are closely monitored and always kept up-to-date. Finalise Our aim is to settle claims quickly with an agreed outcome to your satisfaction. Report We provide value added information to you to improve future risk and claims management. Carol Van Veen National Personal Accident Sports Claims Executive Contact P: (07) 3367 5228 E: carol.vanveen@ajg.com.au Carol specialises in sport injury insurance claims and has done so for more than 10 years. Carol ensures that all claims are handled swiftly, efficiently and fairly whilst advocating in the interests of the association and its affiliates. 11
AJG Sporting Injury Assistance How to make a Liability or Personal Accident Claim To make a claim for injury, please take the following steps within 30 days of the injury occurring: 1. Obtain a specialised sports injury claim form from Arthur J. Gallagher by calling 1800 SPORT 0 (1800 776 780) or emailing terry.berryman@ajg.com.au. 2. Arrange for your doctor to complete the Doctors Statement. 3. Arrange for your club to complete the Club Declaration. 4. If claiming for loss of income, have your employer complete the Employer Statement. 5. Send your fully completed claim form to the below: Terry Berryman Arthur J. Gallagher GPO Box 1113 BRISBANE QLD 4001 Or Email: terry.berryman@ajg.com.au Or Fax: (07) 3367 5100 6. Arthur J. Gallagher will send to Skate Australia / State Administrator for confirmation of membership registration details. 12
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