Strengthening the Link Between Pay & Performance



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Strengthening the Link Between Pay & Performance Presented by: Mykkah Herner, MA, CCP Manager of Professional Services PayScale, Inc. Karaka Leslie Partnership Manager PayScale, Inc. Sponsored By: Wednesday, October 30, 2013 2:00 p.m. to 3:00 p.m. Eastern 1:00 p.m. to 2:00 p.m. Central 12:00 p.m. to 1:00 p.m. Mountain 11:00 a.m. to 12:00 p.m. Pacific 2013 BLR and HR Hero Business & Legal Resources and HR Hero. All rights reserved. These materials may not be reproduced in part or in whole by any process without written permission. This program has been approved for 1.00 credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI).The Program ID number will be emailed to the registered participant at the completion of the conference. For more information about certification or recertification, please visit the HRCI website at www.hrci.org.

Strengthening the Link Between Pay & Performance Presented by: Sponsored by: Mykkah Herner, MA, CCP Manager of Professional Services PayScale, Inc. Karaka Leslie Partnership Manager PayScale, Inc. 14,000 Positions 2500 Customers 40 Million Salary Profiles 250 Compensable Factors 11 Countries

Agenda o What is Pay for Performance? o Trends o Why do Pay for Performance? o Barriers to Success o Keys to Success o Linking Pay to Performance o Strategy o Base Pay o Variable Pay o Immediate Action What is Pay for Performance?

Pay for Performance (P4P) Links pay (base and/or variable), in whole or in part, to individual, group, and/or organizational performance. The World at Work Handbook of Compensation, Benefits & Total Rewards by WorldatWork Market Trend: Ongoing Shift Toward P4P When crafting next years budget vs. this year the use of Across the board increases down by 50% Use of Variable Pay has increased 300% Source: Hewitt Survey U.S. Salary Increases 2009/2010 and Impact on Org Spend for 2010

2013 P4P Practices Performance based pay increases are the #1 driver for pay raises in 2013 56% of companies say Performance is the main reason for pay raises 71% give variable pay incentives Source: 2013 PayScale Compensation Best Practices Report Why do Pay for Performance?

Why Pay for Performance? The principle of it: o Employees who perform better should get paid better Drives results: o Aligns employee performance to organizational goals Motivates: o Employees work harder towards a common goal Cost effective: o P4P allocates labor dollars well, when company performance is good Barriers to Success Three main impediments to success o Lack of executive support o Lack of manager training o Perceived budget restrictions Performance management doesn t ensure Payfor Performance

Main Avenues to Success o Executive buy in o Good P4P program design; fit with organizational goals & culture o Right systems in place o Manager training o Clear communication across the organization Linking Pay to Performance

Employees won t believe there is a link between pay and performance unless they can see it. Margaret O Hanlon re:think Consulting Linking Pay to Performance: Getting the right mix Complexity of the mix Individualized Rewards & Recognition Variable or Incentive Pay Structure Base Pay Structure Company Culture, Compensation Philosophy, & Compensation Strategy

Linking Pay to Performance: Strategy Develop clear compensation strategy o Define your market(s) o Determine your level of competitiveness o Decide to reward performance in base and variable pay Get reliable market data Develop clear and aligned goals o Company or organizational level o Department or team level o Individual level Linking Pay to Performance: Base Pay Structure Merit Matrix Manager Training o Performance Management o Communication o Forced ranking?

% pay increase based on Performance Metric Source: Institute for Corporate Productivity Linking Pay to Performance: Variable Pay Plan Keep it Simple o Be able to explain your variable pay plan in a short paragraph Ensure sound plan design o Make sure what you re rewarding ultimate moves the business forward o Clarify who is eligible for the plan o Identify performance measurements o Determine threshold of organizational and/or individual success o Establish your pay out strategy

Put it into Action Immediate Action Elementary Work with senior leaders to define compensation strategy Build a compensation plan with reliable data Define SMART goals for employees Intermediate Build cascading goals linking employee goals to corporate strategy Invest in hiring and training good managers Re visit your comp budgeting process P4P vs COLA Advanced Find new and creative ways to incorporate variable pay Develop strong performance management system Build great differentiation between low and high performers

PayScale Delivers Where Other Compensation Providers Fall Short PayScale leads the world in compensation knowledge with the freshest and most detailed data from over 36 million salary profiles. More than 2500 organizations use PayScale s software and intelligence to get the greatest return on their talent. Smart businesses use PayScale Insight to recruit, retain and motivate their people. Visit our blog: /compensation today Join our Group on LinkedIN: Compensation Today: HR Best Practices Mykkah Herner, MA, CCP Manager of Professional Services PayScale, Inc. Karaka Leslie Partnership Manager PayScale, Inc. Disclaimers *This webinar is designed to provide accurate and authoritative information about the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. *This webinar provides general information only and does not constitute legal advice. No attorney-client relationship has been created. If legal advice or other expert assistance is required, the services of a competent professional should be sought. We recommend that you consult with qualified local counsel familiar with your specific situation before taking any action.

Mykkah Herner Speaker Biography Mykkah Herner, M.A., CCP, is a Human Resources Professional with over 5 years of HR experience, including Compensation & Management. Mykkah is a trusted Compensation Consultant at PayScale and has helped numerous organizations across a variety of industries including non-profit, retail & higher education. In his role as consultant, Mykkah helps develop customers compensation philosophies and implement strategies that align with business goals. Mykkah specializes in linking performance with compensation, change management, process improvement, and developing HR policies and procedures. Karaka Leslie Karaka Leslie, PayScale Partnership Manager, has spent the last 5 years working with PayScale customers and partners. In her time at PayScale, Karaka has worked with numerous clients to help them understand the value of the PayScale solution and assist them with building a solid case for why having a compensation plan is so important. She has a passion for helping customers realize that any good talent management program must also include a great compensation program as a foundation.