EZ-Filing Getting Started Guide This quick-start guide helps you begin using EZ-Filing quickly. With step-by-step instructions for installation and registration, an introduction to using your software and an explanation of customer support and training. This guide will provide you a comprehensive overview of your EZ-Filing purchase. TABLE OF CONTENTS Welcome to EZ-Filing 2 Installation and Registration.3-4 Overview of EZ-Filing.5-9 Customer Support 10 Workflow Efficiency Tools 11 2014 CINgroup. All Rights Reserved. 1 866 218 1003 www.ezfiling.com 1
Welcome to EZ-Filing Thank you for selecting EZ-Filing, EZ-Filing helps you prepare and file bankruptcy petitions. Whether you are new to bankruptcy or switching software providers, we know you will be satisfied with your purchase. EZ-Filing bankruptcy software is priced for profitability and designed for productivity.. Benefits Your initial purchase of EZ-Filing includes one-year of EZ-Upkeep TM maintenance, which gives you access to a wide-array of services that assist you in the bankruptcy process. Enjoy quick and efficient electronic case filing, feel confident that you re filing with the most up-to-date forms and that you always have access to friendly technical support staff. Read on to explore in detail the benefits you receive as a customer. Free Updates Frequent EZ-Filing releases include new and revised federal and local forms, revised figures including Census Bureau and IRS data, updates to exemption statutes and Chapter 13 plans, plus feature enhancements. Support and Services Get your questions answered instantly from friendly EZ-Filing technical support. Call 1.866.218.1003 or email contact@cingroup.com, Monday Friday, 8:00 a.m. 9:00 p.m. EST. Training Resources Maximize your EZ-Filing investment and gain insights into key features with guides, and web tutorials. Workflow Tools Streamline the bankruptcy process with Notice Me, EZ-Street, Credit Report Importing and the Debtor Education Course (B23) Invite feature. Customer Feedback As a customer you have an active voice. We rely on user feedback to drive our development. We are proud to say we have received and incorporated many great customer requests. 2014 CINgroup. All Rights Reserved. 1 866 218 1003 www.ezfiling.com 2
Getting Started with EZ-Filing Installing EZ-Filing is a quick and easy process. If you ve already downloaded the demo version of EZ-Filing, you will be provided a Customer ID to use for registration. Install EZ-Filing on the desktop 1. Click on the first and second link in the EZ-Filing Installation Information email that will be sent to you by your CIN sales representative 2. Follow the instructions in the Installation Wizard. EZ-Filing automatically saves to the C: DRIVE in a new Program Files (x86)\ezf subfolder Install EZ-Filing on a network 1. Click on the first and second link in the EZ-Filing Installation Information email 2. Follow the instructions in the Installation Wizard but replace your network drive letter for the C: drive in the destination directory box 3. From each workstation, create a shortcut from the desktop that points to the EZF\EZ- Filing.exe file on your network drive. For more detailed information, visit http://support.ezfiling.com/ SYSTEM REQUIREMENTS 1.0 GB of RAM (4.0GB is recommended) Windows 8/7/Vista Microsoft.NET Framework 3.5 or higher 1.5 GB of available hard-disk space Any Windows-compatible printer Adobe Reader (free download) for viewing pdf files generated by the EZ-Filing software ELECTRONIC FILING SYSTEM REQUIREMENTS A direct internet connection A 17-inch monitor with 1024x768 resolution or higher Internet Explorer 7.0 or higher to use the automatic upload feature (this is a court requirement only for those districts that allow automatic upload) Registration 2014 CINgroup. All Rights Reserved. 1 866 218 1003 www.ezfiling.com 3
To upgrade your EZ-Filing demo to a licensed version To unlock EZ-Filing with your unique Customer ID registration information, open EZ-Filing, click the HELP button in the top right corner, and then click UPGRADE LICENSE. Enter the Customer ID information exactly as it appears in the email you received. Safeguard your customer identification number Your customer identification number can only be used by your law firm. Your license agreement strictly prohibits you from giving unlicensed users your EZ-Filing CD and or Installation email, customer identification and any documentation. 2014 CINgroup. All Rights Reserved. 1 866 218 1003 www.ezfiling.com 4
Overview of EZ-Filing Guidelines for Preparing a Petition In addition to all the Federal Bankruptcy Forms required to be filed with the petition, EZ-Filing software includes all the tools necessary to create any bankruptcy document, including a powerful built-in text editor and a set of merge fields for commonly used information which eliminate repetitive data entry. 1. Create Create a new case Click File NEW CLIENT to create a client file. All files are housed in the EZ-Manage Window which gives attorneys a global view of all cases including case status and filing type. DOUBLE CLICK ON THE DESIRED CLIENT FILE to access the Client and Case Forms Menu and begin preparing the petition. EZ-Manage Window: Client management features in EZ-Filing make it easy to access files. Filter cases with the drop down menu to easily view and retrieve specific cases. 2014 CINgroup. All Rights Reserved. 1 866 218 1003 www.ezfiling.com 5
2. Enter Enter case data The Client Menu contains all entry screens for a particular case. They are organized in the specified order of completion starting with the Case Info but can be filled out in any order. CLICK ON VOLUNTARY PETITION to open to the entry screen and begin entering case data. 2014 CINgroup. All Rights Reserved. 1 866 218 1003 www.ezfiling.com 6
3. Complete Complete the means test CLICK FORM 22 to access the EZ-Filing Means Test Calculator. Enter the required data, calculate current monthly income and run various means test scenarios for a client. Based on the data entered, the Means Test Calculator determines if a Presumption of Abuse exists and if necessary, prompts you to enter additional information. 2014 CINgroup. All Rights Reserved. 1 866 218 1003 www.ezfiling.com 7
4. Print Print case data The Case Forms Menu is dynamically configured to display the forms applicable for your particular case. They are organized in the specified order of completion starting with the Voluntary Petition. DOUBLE CLICK ON ANY FORM to print preview. 2014 CINgroup. All Rights Reserved. 1 866 218 1003 www.ezfiling.com 8
5. File Electronically file a case In just a few clicks, populated forms are created in the proper format and uploaded to the Court s website. Once submitted, a confirmation is sent with a case number. It s that simple. Electronic Case Filing: Click the Prepare Filing button and watch as EZ-Filing automatically files the case on the Court s website. 2014 CINgroup. All Rights Reserved. 1 866 218 1003 www.ezfiling.com 9
Customer Support Resources and Services Get up and running quickly with a variety of customer support resources including friendly phone support and this User s Guide. Training resources help keep you current with new features, teach advanced functionalities and provide insight into tools that can save you valuable data entry time. Toll-free Technical Support Get your questions answered from friendly EZ-Filing experts Monday through Friday, 8:00AM 9:00PM (EST) Call: 866.218.1003 Email Support Your email will be promptly answered during business hours by a member of our technical support staff. Email: contact@cingroup.com Web Support Get access to helpful instructional guides, Importing EZ-Filing v18 Data into V20 guide and EZ- Filing V20 Backup & Restore guide. https://www.cingroup.com/ezfiling/v20#contact Review what s new in EZ-Filing, including the latest form changes, enhancements and more. Search by release date. https://www.cingroup.com/ezfiling/updates/ 2014 CINgroup. All Rights Reserved. 1 866 218 1003 www.ezfiling.com 10
Workflow Efficiency Tools EZ-Filing software is more than just bankruptcy-forms-preparation software. It is the attorney's entree to a whole host of bankruptcy services you can easily access from within EZ-Filing program. By adding the following workflow tools to EZ-Filing, you can streamline data-entry, form preparation and the CM/ECF process. Credit Report Import Save time and money and satisfy your Due Diligence requirements by importing electronic credit reports Custom Chapter 13 Plans Choose from more than 75 jurisdiction-specific plans Notice Me automated court notice management service The Notice Me service puts bankruptcy court notices in their place eliminating the disorganized tangle of unread e-mails, automatically managing the sorting and filing of those notices, and most importantly, saving your "free-looks" until you decide to delete them. EZ-Street Address Verification EZ-Street Address Verification Software works seamlessly with your EZ-Filing bankruptcy form software to make sure your street address is deliverable. EZ-Street will automatically update your entire address database and make sure it conforms to all postal regulations, while it automatically changes and corrects any misinformation in new data as it is entered. 2014 CINgroup. All Rights Reserved. 1 866 218 1003 www.ezfiling.com 11