1. Remove the till float and print reports 2. Sort the contents of the till drawer Ensure that the till float has been removed from the till Print a Current Report Print a Product Sales Report Commence End of Day declaration on the till Sort the contents of the till into the following categories: 50.00 till float this should be placed in the till float bag for the relevant till Coin and notes Merchant Receipts Redeemed Gift Vouchers Coupons Refund Details Till Receipt Sales Receipts No Sale Till Receipts Paid Out Till Receipts Paid In Till Receipts
3. Calculate are record the value of coin and notes 4. Calculate are record the value of coin and notes Obtain the Daily Till Cash Contents Listing that was created at the start of the day Sort the notes into denominations Sort the coin into denominations Count the total value of 50 notes that are present When all denominations of coin and note have been counted and recorded on the Daily Till Cash Contents Listing Use a calculator to add together the total value of coin and notes present Write the total value of coin and notes present on the Daily Till Cash Contents Listing Write the total value of 50 notes present in the Daily Takings column on Daily Till Cash Contents Listing Repeat the above steps for all denominations of coin and notes
5. Record the total on the Float/ Cash Log 6. Review Credit/ Debit & Amex tender information Obtain the Float/ Cash Log for the current week Write the total value of coin and notes present on the Float/ Cash Log in the Till X Cash box for the relevant till where X = the Till number Enter the total value of coin and notes physically counted into the till Print a PDQ X Report If American Express transactions have been processed you should circle the American Express (Amex) total Obtain all Merchant Receipts Use a calculator to add together the total value of the Merchant Receipts Write the total value of Merchant Receipts excluding American Express (Amex) at the bottom of the PDQ X Report
7. Perform end of day on the PDQ machine 8. Calculate and verify Gift Vouchers tender Enter the total value of Credit/ Debit Card transactions counted (EXCLUDING AMERICAN EXPRESS (Amex) transactions) into the till Enter the total value of American Express (Amex) transactions into the till Perform end of day on the PDQ Machine Obtain all redeemed Gift Vouchers Sort the Gift Vouchers into denominations (ie 5, 10, 20, 50) Check that all Gift Vouchers have been endorsed by the member of Staff who accepted them as tender A PDQ Z Report will be printed
9. Record Gift Voucher tender 10. Review and enter Gift Voucher/ Coupons tender Obtain the Gift Voucher Daily Log Record the following information in the relevant day/ denomination in the Redeemed column on the Gift Voucher Daily Log The serial number of each redeemed Gift Voucher NB: If an Area Manager has authorised the issue of a good will Gift Voucher which has not been processed through the till you should record the letters AMA next to the serial number Obtain all redeemed Coupons Sort the Coupons by type Use a calculator to add together the total value of all Gift Vouchers and Coupons Enter the total value of all Gift Vouchers and Coupons redeemed into the till NB. Occasionally virtual Coupons may be presented (for example on a mobile phone) As there is no physical Coupon to be reconciled in these instances the total Coupon figure should be declared to the till as that detailed on the Current Report
11. Obtain the End of Day report from the till 12. Review Gift Voucher sales and issues When all tenders have been counted and declared to the till The End of Day Report will be printed Obtain the Gift Voucher books for all denominations Obtain the current week Gift Voucher Daily Log Obtain the Product Sales Report
13. Record Gift Voucher Sales and issues 14. Check and verify refunds If the serial number of the Start Voucher does not match the serial number of the Finish Voucher Obtain the Refund Log Obtain all Refund Detail Till Receipts Compare the number and value of Gift Vouchers sold on the Product Sales Report against the difference between the start and finish Gift Voucher figures shown on the Gift Voucher Daily Log Record the following information in the relevant day/ denomination in the Sold column on the Gift Voucher Daily Log The serial number of each sold Gift Voucher If the difference between the Start Voucher and Finish Voucher does not equal the information given on the Product Sales Report you must investigate
15. Check original sale evidence 16. Record refund details Check the Refund Detail Receipt Slips to ensure: They have been signed by a member of the management team AND They have a valid Till Receipt from the original sale attached OR The original Till Receipt number is written on the Refund Details Till Receipt OR The words NO RECEIPT are written on the Refund Details Till Receipt The word EXCHANGE is written on the Refund Details Till Receipt Use a calculator to add together the total units and value of all refunds Record the following information in the relevant day on the Refund Log: The expected number of items refunded listed on the End of Day Report The expected value of items refunded listed on the End of Day Report The number of items refunded that you have calculated from the Refund Detail Till Receipts The value of items refunded that you have calculated from the Refund Detail Till Receipts
17. Investigate any refund issues 18. Review and record Paid Out/ In s Record the number of refunds where management signatures are present AND proof of the original sale is recorded in the Valid (No.) column If you identify any refunds where management signatures are NOT present and/ or proof of the original sale is not present Record any relevant comments (ie missing/ unsigned Refund Details Till Receipt) Obtain the current Period Petty Cash Declaration Obtain all Paid Out Till Receipts Obtain all Paid In Till Receipts Obtain all Sales Receipts for Petty Cash purchases Attach all Sales Receipts to the relevant Paid Out Till Receipts and Paid In Till Receipts
19. Review the Petty Cash information 20. Record the Petty Cash expenditure Check the Paid Out Till Receipts, Paid In Till Receipts and Sales Receipts to ensure: The value of the Petty Cash expenditure matches the net value of the relevant Paid Out Till Receipts and Paid In Till Receipts They have been signed by the member of staff AND a member of the management team The total value of all Paid Out Till Receipts and Paid In Till receipts matches the total shown on the End of Day Report Record the following information for the expenditure on the Period Petty Cash Declaration: The date on the Sales Receipt The name of the Shop/ Supplier from whom the product or service was purchased (eg Sainsbury s) A brief description of the expense (Tea and Milk) Sales Receipt number The relevant Paid Out Till Receipt and Paid In Till Receipt (if applicable) numbers The value ( ) of VAT that is shown on the Sales Receipt The expense value ( ) shown on the Sales Receipt EXCLUDING VAT Any comments relating to the expense
21. Review No Sales 22. Record No Sale details Obtain the No Sale Log Obtain all No Sale Till Receipts Check the No Sale Till Receipts to ensure: They have been signed by the member of staff AND a member of the management team They have a valid reason written on them Add together the total number of all No Sales Record the following information in the relevant day on the No Sale Log: The expected number of No Sales listed on the End of Day Report The number of No Sale Till Receipts present Indicate whether management signatures are present Record the number of No Sale Till Receipts where management signatures are present in the Valid (No.) column
23. Place monies in G4S Inner Bag 24. Place all documents in an envelope Place all coin and notes in a G4S Inner Bag DO NOT Seal the Bag until coin and notes from all tills have been placed into it Write the following information on the G4S Inner Bag Cash Tender Till Number (s) Date Place the following documents into a document envelope Merchant Receipts No Sale Till Receipts Redeemed Gift Vouchers Coupons Refund Detail Till Receipts Paid Out Till Receipts Paid In Till Receipts PDQ X Report PDQ Z Report Product Sales Report Current Report Leave the till drawer open Repeat the above procedure for all tills that have been used during the trading day
25. Seal the G4S Inner Bag 26. Record the G4S Inner Bag number When end of day has been completed on all Tills Seal the G4S Inner bag Record the G4S Inner bag serial number on the Float/ Cash Log for the relevant day Visit the store master till (in single till stores this will be your only till) Print a Daily Report Place the Daily Report into the document envelope Obtain the Float/ Cash Log Calculate the total value of coin and notes that have been collected from all tills Write the total value of coin and notes that have been collected from all tills on the Float Cash Log in the Total Cash box Add the Total Cash value to the Safe Cash figure recorded for the previous day NB: If banking has been completed during the day the previous days Safe Cash figure should be zero
27. Deposit monies into store safe 28. File documents Visit the store office Unlock and open the store safe Place the G4S Inner Bag in the store safe Empty the document envelope onto the work surface File the documents as detailed in the Paperwork section of this procedure Close and lock the store safe