A FASTER, EASIER, MORE AFFORDABLE WAY TO GET PAID

experts for experts You re the clinical expert. We re revenue cycle, business, and regulatory experts. Leave business processes to us we ll keep you financially fit and focused on patient care. Introducing ADP, a powerful medical billing service that collects more of your reimbursement faster, without the management headaches. Our renowned high-touch customer service is exceeded only by our relentless pursuit of every reimbursement dollar due to you. Putting your trust in ADP for medical billing service keeps you in the financial driver s seat with sophisticated reporting and 24/7 visibility. Our service frees you from the costs and headaches of managing medical billing processes, systems and personnel, allowing you to focus on clinical excellence. We ve combined medical billing and process expertise with award-winning AdvancedMD software as a comprehensive medical billing and A/R management solution designed to maximize your collections, whether you are a solo practitioner or a provider in a larger group. With medical billing sophistication normally available only to large institutions, ADP puts you on equal footing with the large payers in an affordable, manageable, worry-free service. Add the AdvancedMD electronic health record to our medical billing service for the ultimate integrated, seamless way to simplify your practice.

Relentless pursuit of every reimbursement dollar. Individualized service you expect, regardless of size, volume, or specialty. Advanced technologies to fuel your success. We make a difference for you. your success is our business Since 1949 ADP has produced a sound and proven business model: provide mission-critical, transactionbased information processing to help clients focus on their core competency. You ll gain confidence knowing ADP is one of only four U.S. companies with a AAA rating, the highest credit rating assigned by Standard & Poor s. We are the only provider in our industry with this extraordinary level of financial stability. Much more than a typical billing company, our medical revenue management service is a world-class solution focused on your bottom-line results. In contrast to our competitors assembly line approach, we offer a uniquely customized service whether you are a solo practice or a large hospital group. This unique service means you are always in close contact with those who do the work. Even our smallest clients have direct access to resources and vast experience like those of a large organization. Our competitors simply can t match this unique blend of personal attention and sophistication. We aim to maximize your allowable reimbursement. Our services and systems are designed to get you paid faster, reduce rejections, track claims efficiently, and aggressively follow up on unpaid or misadjudicated claims. Most practices can t afford this level of sophistication, yet they continue to deal with the headaches and uncertainties of in-house billing. Alongside our services, you receive AdvancedMD cloud software that includes appointment scheduling, patient demographics, financial reporting and analysis as well as a full-featured, integrated EHR. You ll say goodbye to software licenses, servers, and upgrades and hello to a reliable, advanced system, available 24/7, designed for today s modern practice. Our world-class billing processes includes electronic claim submission, claim tracking, denial tracking, claim scrubbing, and a rules-based insurance-specific follow-up engine. These combined services and processes are able to deliver more money, faster.

1 2 3 4 5 6 Appointment Scheduling Efficiently initiates the process and improves patient balance collection. The integrated scheduler automatically displays outstanding balances to improve collection at time of service. Charge Capture Charges automatically populate directly from the EHR, or an online charge slip is available for those without EHR, making the capture process as simple as point and click. Data Transfer Gives you worry-free, real-time electronic charge data transfer with no work required by you! We support both online charge slips and direct transfer from the EHR. Claim Generation Our review specialists work with industry-leading scrubbing technology to ensure claims are prepared correctly and processed against thousands of accuracy checks prior to submission. Electronic Claims Submission Most claims are submitted electronically, quickly, and efficiently to all payers through our clearinghouse. Rareexception paper claims are mailed for you. Payment Posting & Processing Payments and denials are meticulously reviewed and resolved. We post, review, research, correct, and reprocess or appeal any denials to ensure correct and maximum reimbursement. accelerating revenue We combine extensive medical reimbursement expertise with leading technology to give you a comprehensive medical revenue management solution that ensures you receive reimbursement faster and that nothing falls through the cracks. Secondary Claims We manage multiple payers and patient bills to get you paid appropriately. Secondary claims are processed automatically to ensure you are paid faster, with maximum allowable amounts due. Patient Billing We complete billing functions efficiently with respect and courtesy to encourage loyalty to your practice while balances are collected with mutually acceptable repayment schedules. Checks & Balances We incorporate an advanced series of internal and external checks and balances to ensure every visit and procedure is accounted for, billed, collected, and every account balanced. Recovering Unpaid Claims Our sophisticated technology aggressively detects unpaid or misadjudicated claims, where many practices unknowingly lose significant amounts of reimbursement in the payer paper chase. Claims Follow-up Technology alone doesn t get claims paid, but when combined with our reimbursement specialists, we are able to help you succeed in the claims-denial battle. System Reporting & Analysis Sophisticated reports keep you in total control, in real time, with key practice performance information to keep things on track and make your practice as profitable as possible. 7 8 9 10 11 12

WARNING! RCM is not a DIY project Most practices can t match payer technology and sophistication. RCM is what we do so you can do what you do, more profitably. Now you can afford world-class experience and resources to maximize your allowable reimbursement. Our medical revenue management service puts power at your fingertips, no matter your size. We plug the revenue leaks most practices don t even know exist, instantly boosting monthly reimbursements. Our systems and expertise unleash a full arsenal of tools and processes that leave no stone unturned in collecting every legitimate claim dollar due to you. We treat patients with respect so you can maintain a longterm patient-doctor relationship. Managing growth is a challenge most practices don t excel at. By relying on our resources you and your staff can focus on what you do best patient care. You gain agility to add patients, locations and additional providers without restrictive boundaries. Grow your profitability without the need for additional staff, equipment or software. With our online, detailed reporting and analytics, you are able to maintain complete control of your practice with total financial visibility, anytime, anywhere. The ADP cloud eliminates the costs and hassles of security and backup. You gain instant security because your patient data is encrypted and stored offsite, plus it is backed up hourly in a redundant storage facility.

getting started Regardless of the size or location of your practice, ADP makes getting started a simple, worry-free, and painless experience. We handle all system setup, documentation, EDI implementation, process coordination, and training, relieving you of the headaches associated with a transition. Our program ensures that your practice preferences become policy before starting the billing process. If you don t have a policy, we will create one with you. Our implementation team guides you through a simple program to set up and customize AdvancedMD software to your practice everything from electronic claims, to procedures, fees, follow-up parameters, even to the colors on the appointment scheduler. new practices We understand new practices. Many billing companies shy away from them or provide services only at a higher cost or minimum fee. We believe it makes more sense to build a long-term relationship and grow with you. We guide you through all phases of startup, implementation, and the first critical months of operation at no extra cost. We continue with personalized service as your practice grows. Through helping many new practices, we have learned the nuances of setting the billing process for a new practice. Our expertise can circumvent many of the start-up unknowns and help your get up and running at peak efficiency from day one. We provide a comprehensive, world-class medical revenue management solution that is simple and affordable. Take the path toward practice success!