advancedbiller PARTNER SUCCESS PROGRAM

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1 advancedbiller PARTNER SUCCESS PROGRAM

2 The Perfect Storm Daunted by staggering regulatory changes and increasing payer sophistication, physicians today are facing a formidable array of operational, compliancy, and profitability challenges. Increasingly, they are turning to outsourced medical revenue cycle management (RCM) for relief. We d like to help your billing service become a major player in this $20B business opportunity through a very special partnership that can give you a powerful competitive advantage. Focus on Your Core Competency Trusting your software service platform to AdvancedMD, a leader in compliance and cloud technologies, means you can be 100% focused on your core competency: relationship-centric RCM. Financially Linked to Your Success We are not just a typical software vendor. We are your partner and our organization has a large stake in your growth Brand Leveraging Your designation as an AdvancedBiller carries significant credibility in this opportune growth phase of healthcare RCM. You become associated with AdvancedMD, the industry s longest-standing cloud practice management system and our highly-refined billing software that more than 500 billing service companies rely on to support their clients financial needs. and success. We employ a team whose sole purpose (and livelihood) is centered on working along side you and helping your billing service attract and retain clients. Put the power of an AdvancedBiller partnership to work in growing your RCM client base today. We are linked to your success. your success is our business If your billing service is ready to grow, but technology is holding you back, consider partnering with AdvancedMD as an AdvancedBiller.

3 Feature Rich The AdvancedMD cloud suite helps front office staff better manage patient and resource scheduling as well as the check-in/checkout process. Deductibles, co-pays, and account balances are easily captured with integrated credit card processing. Insurance cards are scanned and managed directly within patient demographics, eliminating faxing and courier services. Nicely Integrated Our front office software is seamlessly integrated with world-class billing system features, including electronic claim submission, claim tracking, denial tracking, claim scrubbing, and a rules-based insurance-specific follow-up engine. In addition to faster collections, offer your physician clients a collaborative environment between their practice and your billing operations. More Far beyond than typical software, front office our software, world-class solutions our solutions are designed drive bottom-line to drive bottom-line benefits benefits with paperless for your workflow billing service for you with and paperless your workflow physician for clients. your physician clients. productivity without boundaries Improved Communication & Transparency You can easily improve communications and reporting through HIPAA-compliant messaging. Your billing service personnel and client staff can clarify any missing or ambiguous information, all documented through an audit trail. Our platform provides your medical clients high transparency to business management reports, available anywhere, anytime through our cloud. EHR Automation We include an optional, full-featured EHR as an integrated solution for faster patient charting and automated charge capture. Offering EHR further tightens the bond between your billing service and physician clients. Charges can also be captured electronically using an online charge slip in our practice management so your billing service can collect revenue faster, with less potential for error.

4 centralized & independent management Access satellite clinics from one master office. From one login, view, edit and manage billing for all clients, physicians, and locations. Twelve-provider office, three locations Visibility & Control Our central billing office (CBO) feature is a must-have for any medical billing service that performs billing operations for multiple medical physicians and sites. You can perform billing activities for each individual medical practice and maintain independent reporting for each client or quickly view, analyze and manage your entire business from a macro level. No cumbersome consolidations, manual tracking or waiting for summary reports. You have full visibility and control of your billing business at any level of consolidation. Four-provider office, one location CBO Access & Security Security is assured as each CBO user on our software can only access data in the medical practices that have been assigned by an administrator. Users in your medical offices won t see any difference. Access is limited to the individual medical practice, as if the CBO feature didn t exist. Six-provider office, two locations Quickly answer patient calls on behalf of any practice through a global patient list Save time, boost efficiency & increase transactions per hour No logging in/out to switch databases or tasks Perform medical billing functions centrally & globally Manage remote client offices & workers more efficiently Substantially reduce end-of-month processes Run centralized reports for all practices, then save & schedule to run automatically Streamline receivables, collect more money & identify problems faster Create payer experts; filter, sort & prioritize A/R collections across your entire client base Gain visibility into every outbound claim for every client you have Quickly locate medical claim records across your entire client base Run end-of-day processes for all clients at once, while you are clocked out Access & use centralized scheduling Run day-closes while maintaining billing tasks

5 Integrated for Improved ROI The ROI on electronic health record (EHR) utilization is maximized when it s integrated with the billing system. AdvancedEHR and AdvancedPM software have been developed from the ground up as an integrated solution to ensure that clinical and business functions work in unison. This enables the most seamless user experience and most efficient coordination of data exchange between scheduling, charting and financial reporting applications. Capture Stimulus Dollars AdvancedEHR EHR is ONC-ATCB Certified and is an ideal way to create a paperless office. Our EHR offers the flexibility of anywhere-access and is available with a variety of clinical features, including our Patient Portal. Provide your clients with tangible financial rewards by offering our EHR and help them chart patients faster, qualify for maximum stimulus dollars, and receive more timely reimbursements. EHR for the physician. Seamless flow between patient encounters and your billing operations. Simply no easier way to capture charges. simplified workflow Integrated Communications Another way our EHR helps clients reduce administrative costs is through integrated communication and information exchanges between multiple systems such as labs, imaging centers, hospitals and Health Information Exchanges (HIEs). Your clients benefit from immediate savings in labor, as well as reduced hassle from managing disparate systems.

6 Paperless, Flexible & Sustainable With the AdvancedCloud, you provide clients with all the tools required to implement a paperless environment without costly infrastructure. Front office software automation includes intuitive, color-coded scheduling, insurance verification, and simple attachment of scanned documents for streamlined patient record handling. Paperless revenue cycle processes streamline office workflow and reimbursement turnaround with check-in and check-out, online charge slips and direct electronic transfer of billing data to your billing operation. HIPAA Security Safeguarding medical patient and financial records is a major benefit of our cloud platform. As you transition clients to the AdvancedCloud, medical record security significantly improves and helps your clients achieve greater HIPAA compliance. We ensure that changes related to HIPAA and patient privacy are communicated to you in a timely manner. Records are protected by secure data centers in the same manner that banking institutions manage financial data. We provide hourly data backups, performed automatically. More than typical software, our world-class solutions are designed to drive bottom-line benefits for your billing service with paperless workflow for your physician clients. Freedom & Access In an environment where anywhere access is paramount, putting your physician clients on the AdvancedCloud means new levels of freedom. Your clients gain access to software applications and patient data from anywhere. You can reduce IT hassles and costly downtime that can result from manual software upgrades. Speed & Performance Our cloud offers faster speeds than traditional software running over wide area networks due to lesser bandwidth requirements. You are able to reduce hardware requirements and costs. There are no licensing, usage or server fees. We work with you to integrate hundreds of essential vendors and services using a single, unified, cloud platform. freedom in the cloud Say goodbye to software licenses, servers, and upgrades and hello to a reliable, advanced system, designed for today s mobile user.

7 More than typical software, our world-class solutions are designed to drive bottom-line benefits for your billing service with paperless workflow for your physician clients. Easy Charge Capture & Transfer Managing client revenue cycles on AdvancedMD scheduling, billing and integrated health record software means you enjoy robust, industry-leading technology and the easiest and fastest way to receive charges automatically from our EHR or online charge slip within the practice management system. Affordable, Scalable & Robust Our software is priced as an affordable subscription service with no large upfront capital expenditure. There are no servers and software to maintain or upgrade. You pay only as you add new clients. When you are ready to implement your first account, the AdvancedCloud platform can support a very rapid implementation process. Being able to scale as you grow allows you to set a pace that is comfortable for your business model and your budget. Cloud Safe, Better Management With AdvancedMD you don t have to invest in technology infrastructure until you have your first client ready to implement. And then you only need a device with Internet Explorer and Internet access to get started. All our application technologies, including patient and financial data, are securely stored and accessible through our cloud service. Our robust set of features, functions and reports help you the owner measure, monitor, and improve the performance of your employees and processes. Support Backbone We must earn your allegiance, month over month. Our teams of support, training, and research and development personnel offer experience in technical support and clinical/medical billing/office experience. When you contact our organization, you are tapping into a dedicated pool of expert resources to help your billing service become as productive as possible, so you can effectively support your clients. growth at your pace

8 program levels SILVER GOLD PLATINUM $5,000/mo. $10,000/mo. $20,000/mo. Implementation Services Dedicated Team Dedicated Team Priority Routing Data Conversion Services Standard Pricing 25% Discount 50% Discount + 5-day SLA1 Learning Tools $650/Sub-client $650/Sub-client $250/Sub-client Included Minimum Monthly Commitment ONBOARDING (per PM or EHR learning series) SUPPORT Executive Sponsorship An executive sponsor is a senior management team member who visits annually and conducts quarterly conference calls. Relationship Manager (RM) Client Account Review Dedicated Team Dedicated RM Team-based account management, phone-based, primary point of escalation, open case management. Proactive, personalized service dedicated tenured account manager and product advocate. Includes onsite consultative service, escalation management, client advocate and liaison cross functionally with all levels of management. Dedicated RM Annual Phone Biannual Onsite Quarterly Onsite Business overview, service levels, product penetration, performance, observations and recommendations. Services Management Dedicated Growth Concierge Key Account Team Add-on orders processed by general fulfillment team Key Account Team RM manages add-on orders Key Account Team Priority queuing RM manages additional business Phone Phone Phone 2 hrs./mo. additional hours at $150 per hour (1 hr min) 4 hrs./mo. additional hours at $100 per hour (1 hr min) unlimited phone support (onsite available4) Fee-based Fee-based Free Lead Sharing Shared Exclusive Webinars $7,500/webinar $2,500/webinar May purchase webinar production assistance. Up to 1 per quarter. Webinar production. First use $2,500, each additional at $7,500. API Emergency/After hours SALES RESOURCES Web Marketing Bootcamp $2,500/yr. Free Participation fee Complimentary participation Collateral Templates only Co-branded Personalized Branding Powered by Powered by Platinum Partner Website Listing Landing Pages on advancedmd.com Web pages associated with joint marketing campaigns (direct link only). Client Case Study Partner Newsletter Yes Yes Product Advisory Group Membership By Invitation Yes3 Customer Satisfaction Survey Raw Survey Results Raw Survey Results Analysis & Consultation Data delivered securely. Data delivered securely. Complete and thorough survey review, planning and analysis with the partner. $1,000/ea. Yes 3 1. Standard CSV format required. 2. Promotional video production averages $3,000 per minute of final output. 3. Subject to execution of a participation agreement in a form provided by AdvancedMD. 4. Available at $1,000 per day plus travel and expenses. AdvancedMD reserves the right to change elements of this program at anytime without notice. empowering your company

9 advancedbiller ADP ADVANCEDMD PARTNER PROGRAM an AdvancedMD Partner success program for medical billing services your success is our business advancedmd.com/advancedbiller COPYRIGHT 2015 ADVANCEDMD, INC. ALL RIGHTS RESERVED. AVB - v110415