Curriculum Vitae HAMED QAHRI SAREMI

Curriculum Vitae HAMED QAHRI SAREMI Email: qahrish@mcmaster.ca Website: http://myphd.degroote.mcmaster.ca/ads/qahrish PROFILE SUMMARY Over the course of his Doctor of Philosophy (Ph.D.) in Business Administration with specialization in Management Information Systems (MIS) at DeGroote School of Business (AASCB accredited), McMaster University, Hamed earned rare honors under the supervision of Professor Ali Reza Montazemi, including: a published research manuscript at the Journal of Strategic Information Systems (a top-tier MIS journal), a research paper revised and resubmitted to the Journal of Management Information Systems (a top-tier MIS journal), five research papers being finalized for submitting to top-tier MIS journals, two completedresearch conference papers presented at leading MIS conferences (AMCIS 2010 and HICSS 2013), a completed-research conference paper under-review at ICIS 2013, and an accepted tutorial to be presented at AMCIS 2013. Furthermore, Hamed has received 14 awards, scholarships, and research funds valued more than $109,000 in total, is being appointed as a sessional faculty to teach a business process management course to a class of second-year MBA students at DeGroote School of Business, was appointed as a sessional faculty to teach an introductory MIS course to a large class of second-year undergraduate business students (215 students) at DeGroote School of Business, was appointed as the certified SAP instructor by SAP University Alliances Program to teach a very successful official SAP certification workshop to eligible candidates at DeGroote School of Business towards SAP TERP10 certification, developed new teaching programs and computer labs, and earned distinction on his Ph.D. comprehensive exam. Hamed s other researches have been published in 5 other journals and 8 other conferences. Hamed s PhD dissertation is near completion with expected completion by April 2014. Prior to entering the Ph.D. program, Hamed earned a Master of Science (M.Sc.) degree in IT Engineering and a Bachelor of Science (B.Sc.) degree in Industrial Engineering. He also accumulated over 4 years of industry experience in business process analysis and management and MIS management consulting. Hamed also has an active service record including serving as a standing reviewer for multiple scholarly journals and conferences, serving as a founding executive member of AIS student chapter at DeGroote School of Business, and presenting multiple academic workshops/seminars. e mail: qahrish@mcmaster.ca Page 1 of 10

1. EDUCATIONAL BACKGROUND Ph.D. Management Information Systems, DeGroote School of Business, McMaster University, Hamilton, Ontario, Canada; 2008 Present, with expected completion by April 2014. Dissertation Title: Factors Affecting the Impacts of Electronic Word-of-Mouth on Consumers Perceptions of using Products/Services. Supervisor: Professor Ali Reza Montazemi. Defended the Dissertation Proposal in February 2013. Passed the Comprehensive Exam with Distinction (P+) in June 2010 (Top of cohorts). Successfully passed all the required courses with the GPA of A+ (Top of cohorts). M.Sc. Information Technology Engineering, Tarbiat Modares University, Tehran, Iran; 2003 2005. Dissertation Title: The Roles of Electronic Marketplaces in Supply Chain Management. Successfully passed all the required courses with the GPA of A+ (Top of cohorts). B.Sc. Industrial Engineering, Iran University of Science and Technology, Tehran, Iran; 1998 2003. 2. RESEARCH INTERESTS Big Data Analytics & Business Intelligence Business Value of Information Systems (e.g., in healthcare systems) Social Media & Social Networking Crowdsourcing and Co-creation of Value Meta-Analysis 3. RESEARCH EXPERIENCE & PUBLICATIONS 3.1. Published Peer Reviewed Journal Papers: 1) Montazemi, A. R., Pittaway, J. J., Qahri Saremi, H., & Wei, Y. (alphabetical order) (2012). Factors of Stickiness in Transfer of Know-How between MNC Units. Journal of Strategic Information Systems, 21: pp. 31-57. (a top-tier MIS Journal) 2) Montazer, Gh. A., Qahri Saremi, H., & Khatibi, V. (2010). A Neuro-fuzzy Inference Engine for Farsi Numeral Characters Recognition. Expert Systems with Applications, 37(9), 6327-6337. 3) Montazer, Gh. A., Qahri Saremi, H., & Ramezani, M. (2009). Design a new mixed expert decision aiding system using fuzzy electre III method for vendor selection. Expert Systems with Applications, 36(8): pp. 10837-10847. e mail: qahrish@mcmaster.ca Page 2 of 10

4) Qahri Saremi, H., Abedin B., & Meimand Kermani A. H. (2008). Website Structure Improvement: Quadratic Assignment Problem Approach and Ant Colony Meta-Heuristic Technique. Applied Mathematics and Computation, 195: pp. 285-298. 5) Qahri Saremi, H. & Montazer, Gh. A. (2008). An Application of Type-2 Fuzzy Notions in Website Structures Selection: Utilizing Extended TOPSIS Method. WSEAS Transactions on Computers, 1(7): pp. 8-15. 6) Albadvi, A., Sharifi, S. A. R. & Qahri Saremi, H. (2007). Application of "PROMETHEE" For Market Targeting: A Case Study on the TV Market in IRAN. Scientia Iranica, 14(3): pp. 221-229. 3.2. Accepted/Presented Peer Reviewed Conference Papers: 1) Montazemi, A.R., and Qahri Saremi, H. (alphabetical order) (2013). Factors Affecting Internet Banking Pre-Usage Expectation Formation, Hawaii International Conference on Systems Sciences (HICSS). Maui, Hawaii, January 7-10. 2) Montazemi, A. R., Pittaway, J., & Qahri Saremi, H. (alphabetical order) (2010). Assessment of Ubiquitous Healthcare Information Systems Benefits. 16th Americas Conference on Information Systems (AMCIS 2010), Lima, Peru. August 12-15. 3) Montazemi, A. R., Pittaway, J., & Qahri Saremi, H. (alphabetical order) (2010). Significance of IT Governance in Transformational Government. tgovernment workshop, Business School, Brunel University, United Kingdom (Selected as the best paper). March 18-19. 4) Qahri Saremi, H., Montazer, Gh. A. & Haghighi Rad, F. (2007). Ranking of Website Structures using Fuzzy TOPSIS Method with Type-2 Fuzzy Numbers. 8th WSEAS International Conference on Fuzzy Systems (FS 07). Vancouver, Canada, June 19-21. pp. 186-191. (Selected Paper for Journal Extension). 5) Qahri Saremi, H. & Montazer, Gh. A. (2007). Website Structures Ranking: Applying Extended ELECTRE III Method Based on Fuzzy Notions. 8th WSEAS International Conference on Fuzzy Systems (FS 07). Vancouver, Canada, June 19-21. pp. 120-125. 6) Albadvi, A. & Qahri Saremi, H. (2006). Business Incubation Process Framework: The Case of Iranian High-Tech innovations. 3rd IEEE International Conference on Management of Innovation and Technology (ICMIT 2006). Singapore, June 21-23. pp. 1053-1058. 7) Albadvi, A. & Qahri Saremi, H. (2006). Models Presenting the Strategic Effects of E-marketplaces on Supply Chain Management Processes. 5th International Conference on e-business 2006 (NCEB 2006). Bangkok, Thailand, November 2-3. pp. 111-119. 8) Albadvi, A. & Qahri Saremi, H. (2006). Models Presenting the Transaction- Based Effects of E-marketplaces on Supply Chain Management Processes. 5th International Conference on e-business 2006 (NCEB 2006). Bangkok, Thailand, November 2-3. pp. 45-49. (Sponsored by ACM & IEEE). e mail: qahrish@mcmaster.ca Page 3 of 10

9) Albadvi, A. & Qahri Saremi, H. (2005). An Assessment Model for Evaluating the Roles of e-marketplaces on Supply Chain Management. 2nd International Management Conference. Tehran, IRAN, December 19-21. pp. 1-12. 10) Albadvi, A. & Qahri Saremi, H. (2005). A Framework for Categorizing the Roles of e-marketplaces on Supply Chain Management. 1st National Conference on Supply Chain Management and Logistics. Tehran, IRAN, February 15-16. pp. 1-11. 3.3. Research Papers in Refereeing Process: 1) Montazemi, A. R. & Qahri Saremi, H. (alphabetical order) A Two-Stage Model of Pre-usage and Post-usage Self-Service Technology Adoption, Being Revised to Resubmit to Journal of Management Information Systems (a top-tier MIS Journal). 2) Montazemi, A.R., & Qahri Saremi, H. (alphabetical order) Factors Affecting Continued Use of Online Banking, Under Review at the International Conference on Information Systems (ICIS 2013) Milan, Italy, December 15-18. 3.4. Research Papers in Progress: 1) Montazemi, A. R., & Qahri Saremi, H. (alphabetical order) Factors affecting the impacts of electronic word-of-mouth on consumers perceptions of using products/services. Target Journal: MIS Quarterly. 2) Montazemi, A. R., & Qahri Saremi, H. (alphabetical order) The effectiveness of electronic word-of-mouth on the formation of consumers perception of using products/services: a literature review & meta-analysis. Target Journal: Journal of Management Information Systems. 3) Qahri Saremi, H., & Montazemi, A. R. A comprehensive meta-analytical study of Technology Acceptance Model (TAM). Target Journal: MIS Quarterly. 4) Montazemi, A. R., & Qahri Saremi, H. (alphabetical order) Assessment of business value of information in complex healthcare information systems. Target Journal: Information Systems Research. 5) Montazemi, A. R., & Qahri Saremi, H. (alphabetical order) Modeling benefits of improved information flows in diabetes population in Canada. Target Journal: Information & Management. 6) Montazemi, A. R., & Qahri Saremi, H. (alphabetical order) Factors affecting the initial use of Internet banking: A meta-analytic study. Target Journal: Information & Management. e mail: qahrish@mcmaster.ca Page 4 of 10

4. TEACHING INTERESTS, EXPERIENCE, AND EXPERTISE 4.1. Teaching Interests Business Process Analysis and Management Business Management Software Solutions (e.g., SAP ERP) Data Analytics & Business Intelligence Introductory MIS Courses Knowledge Management Operations Management and Supply Chain Management IT Governance (ITG) 4.2. Teaching Experience 1) Being appointed as a sessional faculty to teach a graduate course on business process management (BPM) to a class of second-year MBA students at DeGroote School of Business, McMaster University, in Fall 2013 (coming semester). Summary of Course Content: 1) business process analysis and management concepts, 2) IT governance concepts, 3) hands-on exercises with various SAP Solutions, such as SAP solution manager, SAP workflow builder, ARIS business process modeling and simulation, SAP strategic enterprise management, SAP HANA, and ERPSim, 4) BPM case analysis and presentation. 2) Appointed as a sessional faculty to teach an introductory MIS course entitled Information Systems in Business to a large class of second-year undergraduate students at DeGroote School of Business (215 students), McMaster University; Winter/Spring 2013. Feedback from students has been very positive, including many requests and encouragement from them to teach more of their courses. The medians of teaching evaluations by the students were 8 and 9 out of 10. Summary of Course Content: 1) database design, 2) data warehouse, 3) IT project management, 4) business analytics and data mining, 5) New trends in information technology, including social media technology, 6) business process management, 7) decision support systems. 3) Appointed as the Certified SAP Instructor to teach the official SAP workshop towards SAP TERP10 certification (a.k.a. Integration of Business Processes in SAP ERP ) to a class of eligible graduate and undergraduate students at DeGroote School of Business, McMaster University; April/May 2013. The result of the workshop was exceptionally successful with 94% passrate, while the average pass-rate for this certification is about 60% worldwide, according to SAP. The content of the workshop is based on the material sent by SAP towards Business Process Integration using SAP ERP ECC 6.0 EHP 5. 4) Appointed as the sessional faculty to teach a graduate course entitled Strategies for e-business to a class of second-year Master s students at Tarbiat Modares University, Tehran, Iran; 2006 2008. e mail: qahrish@mcmaster.ca Page 5 of 10

Summary of Course Content: 1) ebusiness Case Analysis and Presentation, 2) Online Market Concept, 3) B2B Markets, 4) Web Usability. 5) Appointed as the sessional faculty to teach an undergraduate course entitled Time & Work Studies in industrial projects to a large class of third-year undergraduate students in Industrial Engineering program at Azad University, Tehran, Iran; 2008. Summary of Course Content: 1) Algorithms and Techniques for time studies, 2) Techniques and algorithms for work-studies, 3) Hands-on projects in real world manufacturing companies. 6) Appointed as the instructor to teach a workshop on Project Scheduling, Control, and Management towards official Project Management Professional (PMP) certification, to the employees of Sobhan Oncology Company, Tehran, Iran; 2006. Summary of Training Content based on PMBOK Guide 2004: 1) Project Integration Management, 2) Project Scope Management, 3) Project Scheduling, 4) Project Cost Management, 5) Project Quality Management, 6) Project Risk Management, 7) Hands-on projects using Microsoft Project. 4.3. Teaching Assistantship Experience 1) Data Analytics & Business Intelligence, second-year MBA course, DeGroote School of Business, McMaster University; 2009 2011. Summary of Course Content: 1) Data Warehouse, 2) Data Analytics and Visualization Techniques, 3) Data Mining Algorithms and Applications (Classification and Clustering Algorithms, Association/Sequence Discovery Algorithms, and Prediction Algorithms), 4) Neural Networks, and 5) Business Performance Management. 2) Business Process Management (BPM), second-year MBA course, DeGroote School of Business, McMaster University; 2009 2012. Summary of Course Content: 1) Business Process Management, 2) IT Governance, hands-on exercise with a portfolio of SAP Solutions (SAP Solution Manager, SAP Work-flow Builder, SAP Balanced Scorecard, and SAP Solution Composer), 3) hands-on exercise with ARIS Business Process Modeller and Simulator, 4) BPM Case Analysis and Presentation. 3) Management of Implementation of Enterprise Systems, second-year MBA, DeGroote School of Business, McMaster University; 2010 2011. Summary of Course Content: 1) Methodologies and hands-on techniques for configuring SAP ERP R3, 2) Extensive use of HEC SAP ERP Simulation Game (ERPSim Lab) 4) ebusiness Strategies, second-year MBA course, DeGroote School of Business, McMaster University; 2012. Summary of Course Content: 1) Identifying and evaluating ebusiness market opportunities, 2) Exploring the various ebusiness models that are being used in the networked economy, 3) Gaining an understanding of the guiding principles behind the design and strategy of successful customer web interfaces, and 4) Exposing students to issues related to effectively e mail: qahrish@mcmaster.ca Page 6 of 10

implementing MIS strategies and how to use metrics to assess the success of an ebusiness. 5) Business Information Systems Management, introductory MIS course, DeGroote School of Business, McMaster University; 2010. Summary of Course Content: 1) Introduction to Information Systems, 2) MIS Strategy, 3) Database Trends, 4) Ethics in MIS, 5) ebusiness Case Analysis and Presentation. 6) Information Systems in Business, introductory MIS course, DeGroote School of Business, McMaster University; 2008. Summary of Course Content: 1) business analytics and data mining, 2) New trends in information technology, including social media technology, 3) business process management, 4) decision support systems. 4.4. Teaching Expertise Successfully completed a credit course on Principles and Practices of University Teaching, at Centre for Leadership in Learning (CLL), McMaster University, 2012. Summary of Course Content: 1) Developing teaching philosophies, 2) Learning and teaching strategies, 3) Developing pedagogical content using intended learning outcomes (ILOs) approach, 4) Course and syllabus design, 5) Active learning & discussion techniques, 6) Assessment and evaluation techniques, 7) Practicing simulated class teaching and discussions with students, 8) Practicing mini lessons presentations to students; 9) Designing a complete course as the final project. 5. PROFESSIONAL CERTIFICATIONS & TRAININGS 2) Certified SAP Associate at Integration of Business Processes in SAP ERP (TERP10), May 2011. 1) SHARCNET (www.sharcnet.ca) user certification level 1, July 2012. 6. AWARDS, SCHOLARSHIPS, AND RESEARCH FUNDS 1) 2012-2013: -- Ontario Graduate Scholarship (OGS) for three semesters (Value: $15,000) -- Travel Fund Granted by the Graduate Student Association (GSA) at McMaster University (Value: $500) 2) 2011-2012: -- Ontario Graduate Scholarship (OGS) for three semesters (Value: $15,000) -- McMaster University Graduate Scholarship for Doctoral Students (Value: $5,000) -- McMaster University, Tuition Bursary (Value: $8,000) 3) 2010-2011: e mail: qahrish@mcmaster.ca Page 7 of 10

-- Ontario Graduate Scholarship (OGS) for three semesters (Value: $15,000) -- McMaster University Graduate Scholarship for Doctoral Students (Value: $5,000) -- McMaster University, Tuition Bursary (Value: $8,000) -- The Norm Archer Endowed Prize (Value: $1,000) Established in 2002 by Professor Archer s PhD students and the Faculty of Business in honor of Professor Archer s outstanding contribution to DeGroote School of Business. To be awarded to a student entering level 3 of the PhD program in Business Administration in the fields of Management Science or Information Systems who, in the judgment of the Michael G. DeGroote School of Business, has demonstrated the highest degree of commitment, excellence and integrity in scholarship, in both courses taken and in research. -- Robert C. Joyner Doctoral Student Publication Prize (Value: $250) Established in 1993 in honor of Dr. Robert C. Joyner, Dean of the Faculty of Business from 1974-1979, under whose leadership the doctoral program in DeGroote School of Business at McMaster University was initiated. To be awarded annually to a student in the doctoral program in business administration who, in the judgment of the Faculty of Business Graduate Awards Committee, publishes or has accepted for publication the best research paper in that year. 4) 2009-2010: -- McMaster University, Mutual Group Prestige Scholarship (Value: $11,000) -- McMaster University, Tuition Bursary (Value: $8,000) 5) 2008-2009: -- McMaster University Graduate Scholarship for Doctoral Students (Value: $10,000) -- McMaster University, Tuition Bursary (Value: $8,000) 7. ACADEMIC SERVICES & AFFLIATIONS 7.1. Reviewing Activity 1) Standing Reviewer for Electronic Commerce Research and Applications journal. 2) Standing Reviewer for Journal of Computational and Applied Mathematics. 3) Standing Reviewer for Applied Mathematics and Computation journal. 4) Invited Reviewer for International Conference on Information Systems 2013 (ICIS 2013). 5) Invited Reviewer for Academy of Management (AOM) Annual Meeting, 2013. 6) Invited Reviewer for International Conference on Information Systems 2012 (ICIS 2012). 7.2. Academic Seminars and Workshops 1) Introduction to R Environment for Multiple Regression and Structural Equation Modeling. To be presented at AMCIS 2013, Chicago, IL. 2) Two-Stage Structural Equation Modeling: A SEM-based technique for Meta Analysis. February 2010. DeGroote School of Business, McMaster University. e mail: qahrish@mcmaster.ca Page 8 of 10

7.3. Academic Membership and Affiliations 1) Founding Executive member & Treasurer of Association for Information Systems (AIS) Student Chapter at McMaster University. 2) Member of Association for Information Systems (AIS). 3) Member of Information Systems Audit and Control Association (ISACA). 8. INDUSTRY EXPERIENCE Employer: Position: Period: Duties: Sobhan Oncology Company (Pharmaceutical) Business Process Management Manager Manager of Business Process Management (BPM) project 2004 2008 (4 years). Planning and Controlling the Implementation of the IT projects. Initiating and Managing the undergoing BPM project in the company. e mail: qahrish@mcmaster.ca Page 9 of 10

APPENDIX A: NAMES AND ADDRESSES OF THE THREE REFERENECS Dr. Ali Reza Montazemi Full Professor o Relationship to me: My Ph.D. supervisor, known for 5 years o Email: montazem@mcmaster.ca o Address: Office 422, DeGroote School of Business McMaster University, 1280 Main Street West, Hamilton, Ontarion, Canada L8S 4M4 o Phone: (905) 525-9140 Ext. 27434 Dr. Catherine Connelly Associate Professor, Canada Research Chair o Relationship to me: My Ph.D. research committee member and instructor, known for 5 years o Email: connell@mcmaster.ca o Address: Office 418, DeGroote School of Business McMaster University, 1280 Main Street West, Hamilton, Ontarion, Canada L8S 4M4 o Phone: (905) 525-9140 Ext. 23954 Dr. Ofir Turel Full Professor o Relationship to me: Colleague and co-researcher, known for 5 years o Email: oturel@fullerton.edu o Address: California State University, Fullerton 800 N. State College Blvd. SGMH-4160 Fullerton California, USA 92834 o Phone: (657) 278-5613 e mail: qahrish@mcmaster.ca Page 10 of 10