HERBERT TROCON TOPOH Address: Sophie Community, Monrovia Liberia Phone: 0888759175 Email: herberttopoh@gmail.com PROFESSIONAL SUMMARY A highly-skilled and motivated IT professional with vast knowledge, and more than 7 years of experience in Network Administration, Database Design and Implementation, and Software Development. In-depth understanding of business logic and flow. Advanced knowledge of Java, C++, C#, visual Basic, and PHP. Promotes object-oriented approaches to real-time software development, and versed in all stages of the development life-cycle for dynamic web projects. Quickly masters new software packages and hardware technologies. SKILLS Advanced knowledge of PHP Advanced knowledge of C++ and C#.Net development HTML and XML CSS and JavaScript JDBC JSP Visual Basic Software development lifecycle expert Database management software Web-based software engineering Linux Remote access support Systems analysis Database Design FTP Servers knowledge Data backup and recovery systems LAN and WAN expertise Wireless Access Point expertise Data backup and recovery systems Superb interpersonal skills Efficient multi-tasker Exceptional interpersonal communication Analytical thinker Advanced critical thinking Exceptional time management Advanced problem solving skills WORK HISTORY Senior Analyst for E-workflow Development General Auditing Commission Ashman Street, Monrovia Liberia 04/2013 present Directs in-house software design and development while remaining focused on the entity needs Developed shared central authentication system in PHP for intranet applications
Coded GAC websites using HTML, CSS, JavaScript, PHP and MySQL Strengthened developmental methodologies by introducing a code quality document Drafted comprehensive reports to document bugs and design flaws Implemented innovative systems for data collection, storage and management of employees records Analyzed and designed relational databases using MySQL Maintained existing applications and designed and delivered new applications Built databases and table structures for web applications Performed code review, code optimization, SQL query optimization and performance improvement for servers Part-time Computer Science Lecturer Starz College of Technology Monrovia, Liberia 07/2013 present Teaches Digital Media II - a course that focuses on Website Development using HTML, CSS, and JavaScript Teaches Programming Concept a course that introduces students to Computer Programming using Microsoft Visual Basic Application Support Analyst (Contractor), Liberia Telecommunication Corporation (Libtelco) Monrovia, Liberia June 2011 Nov. 2011 Consulted with engineering staff to evaluate interface between hardware and software Worked closely with other team members to plan, design and develop robust solutions in a timely manner Interfaces with business analysts, developers and technical support to determine the best requirement specifications Implemented innovative systems for data collection, storage and management of customer orders Modified existing software to correct errors, adapt to new hardware and improve performance. Tested and evaluated software to improve performance and usability Built databases and table structures for web applications Performed code review, code optimization, SQL query optimization and performance improvement for servers Performed regular backups of data to an HP Storage Works DAT72 Backup device Trained Libtelco staffs to use new and latest software applications
IT and Database Specialist Liberia Monitoring and Evaluation Program (LMEP) Mamba Point, Monrovia Liberia 11/2011 12/2012 Set up staff workstations with PCs, Macs, phones and laptops Maintained and monitored the server room, the wireless network and other server infrastructure. Maintained audiovisual equipment, including overhead projectors, laptops and video conferencing equipment. Implemented and maintained firewalls, series switches and security appliances. Reviewed logs for all networking devices for unresolved abnormalities and problems. Troubleshot and maintained all networking devices and infrastructure across the entity including switches, routers and firewalls. Managed L-MEP Performance Indicator Database System (PIDS). Kept up-to-date on new developments in computer and network vulnerabilities, data hiding and encryption Documented all server and network problems and other unusual events in detail. Upgraded and expanded network systems and their components Diagnosed system hardware and software problems using advanced root-cause analysis Monitored system logs for all company computers and devices to maximize uptime Provided remote support to L-MEP Gbanga office Defined security requirements for computer system, including servers, workstations and personal computers Network Administrator/ATM Engineer Corenett Ltd. Accra, Ghana 06/2010 04/2011 Implemented and maintained firewalls, series switches and security appliances Reviewed logs for all networking devices for unresolved abnormalities and problems Troubleshot and maintained all networking devices and infrastructure across the entity including switches, routers, and firewalls Kept up-to-date on new developments in computer and network vulnerabilities, data hiding and encryption. Documented all server and network problems and other unusual events in detail. Upgraded and expanded network systems and their components Diagnosed system hardware and software problems using advanced root-cause analysis Monitored system logs for all company computers and devices to maximized uptime.
Chief Executive Officer / Manager Oasis Systems Ltd. Accra, Ghana 10/2014-02/2009 Analyzed industry trends and compiled market research data to inform planning and strategy. Managed business finances, including paying vendors and suppliers for products and services rendered Monitored income expense sheets to track and adjust expenses Analyzed market trends and the competitive landscape to understand opportunities and potential value Resolved employment-related disputes through proactive communication Administered compensation, benefits and performance management systems and safety and recreation programs Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations Handled understaffing, disputes, terminating employees and administering disciplinary procedures Worked closely with clients to identify their needs and challenges and provide solutionsoriented campaign themes. Computer Operator Ministry of State for Presidential Affairs Executive Mansion, Monrovia Liberia 03/1998-05/2002 Set up and configured hardware and software on the entity equipment Maintained accurate hardware and software inventories Set up equipment for over 300 employees, including installing cables and hardware Restore data, operating system, files, documents, and drivers. Built and repaired computers Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues installed system software ordered necessary supplies and parts to repair malfunctioning hardware Resolved virus and malware issues EDUCATION MBA Candidate: Management Cuttington University Graduate School Monrovia, Liberia Current This program focuses on the development of leadership and business management skills
BSC Computer Science Ashesi University College Accra, Ghana 2010 Ashesi University Computer Science Program is designed to produce graduates who will enable Africa to take maximum advantage of the opportunities created by the information revolution. During my studies, I learned the concepts and skills necessary to participate in the on-going global technological revolution, while taking advantage of the key competitive advantages that come with working in Africa. The core courses in the program included: Computer Programming (Visual Basic, Java, Python, PHP, C++, C#), Software Engineering, Data Structure and Algorithm, Database Design and management, Human Computer Interaction, Computer Organization and Architecture, Networking, Design, Web Technologies, Mobile Web Development, Discrete Math, Embedded Systems Development and other courses such as Leadership, Social Theory, Finance, micro & Macro Economics, Quantitative Method, Social Research Method, etc. CCNA Certification (ID: CSC011894388): Computer Networking (LAN and WAN) Danash Advanced Technology Academy Accra, Ghana 2010 Relevant courses in this program included: Subneting, TCP/IP, troubleshooting, Switching, Routing, Security, etc. Opteva Hardware Course Certification: Computer Hardware Diebold EMEA Training Center Accra, Ghana 2010 The focus of this course was about configuring and maintaining Diebold ATMs (processor, dispenser, and EPP). Certificate: Web Programming National Institute of Information Technology (NIIT) Accra, Ghana 2004 The course focuses on the development of web application using web technologies such as HTML/XHTML, CSS, XML, and JavaScript. Focus was also placed on the design and implementation of Databases. Associate of Arts: Accounting Standard Secretarial Training Center (SSTC) N'Zerekore, Republic of Guinea 1998 A two years accounting course
High School Diploma: Mohomou Refugee High School N'Zerekore, Republic of Guinea 1997 ACCOMPLISHMENTS Developed the General Auditing Commission Website (www.gac.gov.lr) Developed an innovative web application for PMS Mainstay Liberia (www.pmsmainstay.com) that automates the employee recruitment process for the company Developed GAC intranet Application and website resulting in a considerable increase in employee productivity Developed a Network File Sharing System for the Ministry of State for Presidential Affairs Developed a Customer Care Management Information System for Liberia Telecommunication Corporation (Libtelco) Developed a Human Resource Information System for Liberia Telecommunication Corporation (Libtelco) Upgraded and managed Libtelco Website Developed a Web/Mobile-based application for managing education information Developed a J2ME mobile application for hospital (MobileClinic) Contributed to the development of the Village of Hope Education Management Information System (in Ghana) Assisted a Google representative during a usability testing for Google SMS service for Ghana ADDITIONAL INFORMATION VOLUNTEER SERVICE: Served as a Database Support Analyst at the La General Hospital Record Department in Accra, Ghana from March to April 2009. Also provided Microsoft Office training to Children at the Osu Children Home in Accra, Ghana in April 2009
REFERENCES: Mr. Laiha Johnson Manager, IT Operation Department General Auditing Commission Ashmun Street, Monrovia, Liberia Tel: 0888720769 Mrs. Hattie Wureh Hunder Deputy Director General for Administration Liberia Broadcasting System (LBS) Monrovia, Liberia Tel: 0886564796