Leadership and Negotiation Skills for Project Managers Course designed to enhance and develop the personal skills required for effective management of the project team as well as management and involvement of stakeholders, critical success factor for of any project Objective Improve communication, motivation and leadership skills required for effectively managing the project team and stakeholders. The participant will identify his/her strengths and areas of opportunities for developing emotional intelligence competencies. You will practice various methods for negotiation, conflict resolution and coaching skills in order to achieve development of high performance teams. Benefits Develop communication skills to positively influence the project team. Know the predictable stages in team development and identify appropriate leadership strategies for each stage. Increase your influence through emotional intelligence and developing your personal leadership skills for productivity. Identify the role of the value system in motivating people to thus increase productivity and commitment. Identify the steps in the negotiation process, applying a planned and reasoned process to such situations. Understand and apply best practices in conflict resolution increasing the efficiency of your team. Addressed to: Project leaders who want to improve their project planning and control efforts enhancing the use of proven tools and techniques in project management. Duration: 28 hours. This program provides a certificate of participation recognized by the Project Management Institute (PMI). One PDU (Professional Development Unit) for each hour of instruction.
Includes: Training materials, support and consumables required for the course. Prerequisites: Basic knowledge of Project Management. Detailed Agenda 1. Introduction and basic concepts 1.1. The HR processes of project management 1.2. Project manager challenges 1.3. Leadership dimensions 1.3.1. Cognitive dimension 1.3.2. Emotional dimension 1.3.3. Spiritual dimension 1.3.4. Behavioral dimension 1.4. Effective communication processes 1.4.1. Features and components of communication 1.4.2. Common issues 1.4.3. Levels and direction of communication 1.4.4. Effective communications 1.4.4.1. Know how to transmit 1.4.4.2. Know how to observe 1.4.4.3. Know how to listen 1.4.4.4. Active listening 1.4.4.5. Empathy 1.5. Assertiveness 1.5.1.1.1. Aggressive 1.5.1.1.2. Submissive 1.5.1.1.3. Assertive 1.5.1.1.4. Assertive messages 2. High performance teams 2.1. Integrating a high performance team 2.2. Development stages 2.3. Collaboration agreements 2.4. Structure 2.4.1. Norms 2.4.2. Roles and responsibilities 3. Negotiation 3.1. Quality negotiation 3.2. Negotiation stages 3.2.1. Strategies 3.2.2. Closure 3.2.3. Common mistakes 3.2.4. Value in negotiating 3.2.5. Value creation 3.3. Elements in a negotiation 3.4. Energy in a negotiation 3.4.1. Push
3.4.2. Attract 3.4.3. Move away 3.5. Distributive vs. Integrative negotiation 3.5.1. Distributive negotiation 3.5.2. Negotiating positions 3.5.3. Win win, distributive negotiations 3.5.4. Positions versus interest 3.5.5. Investigative negotiation 3.5.6. Foreign currency negotiation 3.6. Psychology of negotiation 3.6.1. Rational negotiation 3.6.2. How to negotiate? 3.6.3. Mental errors 3.6.3.1. Biased perception 3.6.3.2. Irrational escalation 3.6.3.3. Anchoring and adjustment 3.6.3.4. Prejudice 3.6.3.5. Framing negotiations 3.6.3.6. Risk orientation 3.6.3.7. Availability of information 3.6.3.8. Overconfidence 3.6.3.9. Uncontrolled emotions 4. Emotional intelligence in project management 4.1. Multiple intelligences 4.2. Emotional intelligence 4.3. Model 4.3.1. Motivation 4.3.1.1. Maslow s hierarchy of needs 4.3.1.2. Motivational patterns 4.3.2. Power 4.3.3. Affiliation 4.3.4. Achievement 5. Leadership of project teams 5.1. Directive personality 5.2. Influence 5.3. Situational leadership 5.3.1. Task oriented 5.3.2. Relationship oriented 5.3.3. Styles 5.4. Neuro linguistic Programming 5.4.1. Visual 5.4.2. Auditory 5.4.3. Kinesthetic 6. Conflict negotiation 6.1. Problems in the teams 6.2. The conflict 6.3. Nature of conflict 6.4. Conflict management styles 7. The project manager as coach 7.1. Purpose of coaching 7.2. Coaching for growth 7.3. Leading change
7.4. Learning curve 7.5. Johari window 7.6. Key behaviors of the project manager Exercises and Workshops The used methodology allows participants to engage and develop concrete actions to generate the required changes. Main resources taught: Theoretical explanations of basic aspects of each topic Structured Exercises Experiential activities Case studies Questionnaires to promote knowledge of self Skill practice exercises Definition of specific actions to take in your daily work Other courses that may be of your interest Course Duration Description Alpha Development Program in Project Management Diploma in Comprehensive Project Management 54 hours Course that develops performance and personal skills required for all PM, such as leadership and negotiations for the successful management of any project throughout its lifecycle. 169 hours Program that, in a theoretical and practical manner, integrates introductory project management skills with depth courses in different tools and techniques to develop performance and personal skills required for successful management of any project. Provides tools that are immediately applicable to the workplace and ends with a module in preparation for the PMP certification. Check our course program here: http://www.alpha consultoria.com/descargas/detalles/2
About our courses Our training offer includes courses and programs designed by experienced and certified professionals in Project Management, designed according to different responsibilities that exist in the project and can be adapted to the training needs of our clients. Each course integrates knowledge and application of good practices and standards by solving exercises, case studies and project simulations on a 100% practical approach allowing to visualize project management as a set of tools, techniques, and skills necessary for successful project implementation. The teaching learning process involves the application of knowledge, concept retention strategies and experience transmission to develop those skills and personal performance that every project manager must have to effectively implement any project regardless of its size, nature or complexity. Comprehensive programs and 100% applicable, providing an overview of the project from its beginning to deepening the use of different tools. PMP, CAPM, ITIL Foundations, SCRUM Master Certified SMC, Agile Expert Certified AEC, among others. Further exploring the use of techniques and tools to improve the overall management of the project. To obtain solid foundation in project management through the use of basic tools. AlphaConsultoriaREP alphaconsul Amigos de Alpha Consultoria