Mark William Rones 4191 Bayberry Court, Monmouth Junction NJ, 08852 (732) 784-3385 http://www.linkedin.com/in/markrones markwrones@hotmail.com Hello I am attaching my resume for consideration of the Project Manager position you have available. Highlights of my experience include running my own successful web sites for over 10 years, this experience has given me a broad spectrum of experience with Digital Project Management with Offshore teams, Marketing, SEO and Web Development. I also have experience training interns in the area of Internet Marketing and have passed the Praxis exam for the alternate route to teaching in Business. For the past 3 years I have been in more of a traditional project manager role with fortune 500 client websites such as Pfizer (Centrum), Verizon Wireless and currently at Horizon Blue Cross Blue Shield of New Jersey. I am a Mid - Level Project Manager working my way up to the Senior Level. I am in the process of obtaining my PMP certification (Of which I am anticipating on achieving later this summer) The position I am looking for are ones that I can leverage my experience and training in PMI Methodologies, Business Analysis, Agile and Scrum. I have been the leader in small teams ranging from 3-7 people and have experience working with senior management. Thank you in advance for your consideration, I look forward to possibly set up a phone or face to face interview. Sincerely, Mark Rones markwrones@hotmail.com Primary: (732) 784-3385 Secondary: (609) 580-0812
Mr. Mark Williams Rones Page 2 Professional Summary I have over 13 years experience with the last 4 years in Project Management. I am an active member of the Project Management Institute of NJ. I earned a Certificate of completion for Project Manager Professional and will continue study to earn PMP Certification with anticipation of completion this summer 2014. Professional Experience CSS CORPORATION HORIZON BLUE CROSS BLUE SHIELD OF NJ Technical Project Manager EBusiness Ticketing System 04/14 Present Managed and documented the transition from the current vendor to CSS of their Ticketing system for Web Site Updates in Drupal. Shadowed and performed web site updates as performed by the current ticket processing team. Modified web pages, added new content, modified menus, replaced attachments. Created walkthrough documentation of how work is performed from different web site configurations. Other documentation included, project plan, stakeholder registry and other documentation. Scheduled meetings with stakeholders & project team, documented minutes and transitioned. Managed stand up meetings and reported the team s progress of understanding of the company s web site backend systems. Managed, trained and assigned tickets to offshore team for web site updates. RED DRAGON WEB DEVELOPMENT E-COMMERCE WEBSITE BUILDS 06/13 03/14 Digital/Marketing Project Manager www.donationcart.com and future development of new urls. Digital Project Management and Marketing for an e-commerce web sites focusing on one of the highest selling products on the internet. Manage a team of 5 (2 Graphic Artists, UX Designer, programmer and marketing advisers) Manage the creation of graphic banners for digital marketing, layout and design of the home page as well as the product pages. Monitor and refined Google AdWords campaigns to maximize the ROI by utilizing long tail keywords to generate specific traffic while maintaining a low cost per action. Provided end-to-end support for e-commerce transactions from receiving orders to settlement. Imported client-provided data for customers, products, and other pricing rules. Worked closely with clients and a team of developers to address client concerns and devise best practices for implementing client desired functionality. ROBERT HALF INCORPORATED 02/13 08/13 Clients Included: VERIZON WIRELESS - DIGITAL PROJECT MANAGER Responsible for the delivery of Digital Products (Web page updates, Mobile Design, Affiliate Banners and other Digital Assets). Co-ordinated Web Site updates with project owners and the creative development team. Reviewed Project briefs with the stakeholders via phone conferences or through their Instant Messaging system (Lync). Projects ranged from image enhancements to full page re-design. Gathered requirements and followed projects through design, development and execution to ensure accurate application, best practices and timely delivery. Identified problems with the web site and pages that needed updates. Updated documentation and report tracking.
Mr. Mark Williams Rones Page 3 (Cont) ROBERT HALF INCORPORATED/ VERIZON WIRELESS - DIGITAL PROJECT MANAGER Responsibilities included: Partnered with department stakeholders to go over project requirements to ensure they meet marketing and corporate guidelines. Helped guide them with decisions or solutions. Review and document changes to the project brief so that it can be easily followed by the creative designers and developers. Coordinated time lines for each project. Setting milestones for each stage of development. Assisted Designers with Wire Frames and suggestions for Layout and Design. Responsible for delivering comps to the stakeholders ensuring the assets meet their expectations. When approved, scheduled with the Development team for Implementation or set a Project Launch Date. Ensured all documentation and assets needed to for the project were placed in the correct folders for easy access. Tracked all time utilized by Designers, Developer and Project Management. Reviewed and reported project status to the Management team. Tested and reviewed system updates for quality assurance. REVOLUTION DIGITAL / PFIZER Project Manager Responsible for website updates and delivering digital assets for websites, Facebook and email marketing for Pfizer. Sprint s and Timeline infrastructure was created by organizing meetings with the Client and the Account Managers. Change Requests were broken down item by item and put into the overall Project Plan. I worked with a staff of 10 creative team members to build digital assets, and made technical specs in PowerPoint to be delivered to the Development Team to ensure proper installation. Centrum.com Website updates and Consolidation Migrate 100 Articles from their old website (Nutrition Possible) to Centrum.com. Responsibilities included: categorize, tag and provide digital assets to go with the articles as well as work with the in house creative team in house to re-design their blog section which is called now called Expert Corner and delegate these changes to the off-shore development team to implement into the site. ROBERT HALF INCORPORATED / REVOLUTION DIGITIAL Managing the development web site updates and new modules (An interactive pie shaped wheel) which will help customers find Nutrient information and products that contain those nutrients. Documented personal time spent working on projects as well and documented the time allocated by the developers to produce the assets needed for each stage of the development. Managed the filing and categorization of Project Management documentation with Basecamp Involved in the creative development Email Campaigns for Centrum, Chapstick & Children s Advil. Helped develop concepts for Facebook jpg posts to market brands to their fans (Conversation Calendars) Updating technical documentation for honeywell.com s Mobile Web requirements. Planned project execution by setting up each task in a to-do list utilizing Basecamp. Asset delivery was prepared using Power Point to demonstrate the usage of each asset. In house Quality Control contact approved each delivery before the asset was delivered to the client or the development team. Daily meetings were made with the development team. Items needed by the development team was created in JIRA and converted into to do tasks in house. Monitored and managed the updates of a master PDF that contained all of the changes. Any new change by the client was documented in Change Forms and was monitored if it changed the time lines or scope of the project. Utilized Time Tracking of Project Management tasks as well as keeping track of the creative teams time on preparing the assets need for delivery.
Mr. Mark Williams Rones Page 4 ORANGE COUNTY TRUST COMPANY, MIDDLETOWN NY 05/11 01/13 Project Manager/Web Master Project Manager responsible for the full life cycle of the web site re-designs. Prepared Statement of Work worked with the Board of Directors so that all the features and functionality they wanted would be implemented into the new site. Once all requirements were gathered, developed documentation for Project Scope, Cost Management. Plan and overall Project Management Plan as well as other important documentation. Maintained Project Management documentation utilizing Google Docs. Utilized MS Project for project management, project workbook, and schedule development. Overseen offshore development, Installation and Configuration of Drupal on a Dedicated Server, managed and help created the menu structure and migrated existing content over to the new Content management System that supported over 100,000 visitors per month. Collaborated with 7 Off Shore Team members for UI Design (Photo Shop) template of the site as well as some custom programming for additional functionally. Worked with CCK, Views, Blocks, CSS and Third party contributed modules. Managed and tracked timeline and costs of offshore development teams. Tracked individual timelines to limit development costs to stay within the projects budgets costs. Coordinated effort included working with the banks Board of Directors, CEO, Marketing; Content staff to ensure the site was built to their satisfaction. Rebuilt the infrastructure to allow admins to maintain the site using a web browser, no longer needing to use FrontPage. Planning and Documentation Created and Utilized Project Management Documentation. Created Project Charter - Scope Management Plan - Project Management Plan Cost Management Plan - Statement of Work Risk Management Plan To Do Tasks were set up in Basecamp, sprint and milestones were maintained in Excel on Google Docs. VIOLET SEA, INC 06/01 11/10 Owner, Web Developer, Project Manager Managed a staff of 5-20 People. Web Development Installed, configured E-commerce shopping cart systems & content management systems Configured and Managed Dedicated, VPS and Shared servers. Linux, Apache, MySQL, PHP (LAMP). Full life cycle of the implementation of third party modules, theming and graphics, custom programming to create full function e-commerce applications. Optimized page structure to follow the natural to eye viewing of web pages and created an open- spaced clean design to be easily viewed with trendy mobile devices. Created logos and graphics using Graphic Programs. Database Management Worked with 3 rd party suppliers who would warehouse and ship products for orders placed on our Web Sites. Information regarding products was provided to us through spreadsheets often including 1000 s of products. - Involved in the streamlining of transferring this information to the Web Sites MYSQL table structure. Manipulated data through the use of MS Excel, 3rd Party Applications and Cloud Based tools. Management Managed an additional staff of 10-12 people for the product fulfillment process of warehouse, packing, shipping and customer service during heavy seasonal season for costumes. Involved in the soliciting of clients, setting up presentations, analyzing web sites, Prepared Proposals, conducted end user training, maintenance and support.
Mr. Mark Williams Rones Page 5 (Cont) VIOLET SEA, INC Marketing Implemented tracking systems to monitor the websites performance for Google Analytics. Led project to create a custom application to track paid click-through advertising. On page SEO, Meta Tags and Targeted Keywords - Marketed the sale of the products through. Data-Feed to Product comparison sites, wrote articles to promote products. Other marketing initiatives included Social Media marketing on Facebook and Twitter, Paid placements of Banner ads and Forum Postings. Managed re-occurring purchases by managing Email Marketing through services like (and Including) Constant Contact. Graphic Design and managing opt outs through database management. Product Procurement: Leveraged product offerings by only stocking top selling items and shipping other items directly to the customer from the manufacturer. Researched new product offerings by attending Trade Shows & Internet Research. Designed, Developed and imported our own line of products. www.nothingbutcostumes.com High Volume web site generating high revenue during Fall sales. Peak season generated over 300 concurrent users and over 150,000 pages per day. www.allforyourwedding.com www.lillyjones.com Ecommerce sales focusing on the Wedding/Party industry Utilized open source programs and contributed modules to configure a full functioning ecommerce application, utilizing third party templates and customized CSS for theming. http://harburgerscottadvtg.com/ Web Site re-design Planning and Documentation Designed and maintained the company s Business Plan. Every Aspect of running the Company was in the Business plan, Scope, Marketing, Goals, Timelines, Future plans, Marketing and much more. DYNAX SOLUTIONS INC, NEW YORK, NEW YORK 05/98 06/01 Account Manager / Technical Recruiter PACE Business Solutions/Business Technologies Group New York, NY (October 1996 May 1998) Account Manager / Systems Analyst - Document Imaging Systems
Mr. Mark Williams Rones Page 6 Education & Certifications BS in Business Administration/Marketing, New York Institute of Technology (1991) Windows Programming Certificate Program, SUNY Baruch (2001 ) Visual Basic, SQL, ASP/Ado, Advanced Excel & Access, Beginner C++ and C Avtech Technical Project Management Professional, Microsoft Project & Vizio Technical Proficiencies Strategic Planning, Leadership, Email Campaign Management, Web Site Development, Internet Marketing, Account Management, Database Management Agile Scrum, End User Training, Project Management, CMS & E-Commerce, SEO & PPC, SEO/Marketing, On site keyword research, Social Media, Facebook Advertising, Google, Adwords, Google Analytics, 3rd Party tracking applications, MS Office, Word, Excel, Outlook, Power Point, Visio, MS Project, Jira, Base Camp, Agile Scrum, IBM Sametime, Microsoft Lync, SharePoint, Web Site Development Project Management on LAMP Platforms :HTML, PHP, MYSQL, FTP, Word Press, Drupal, Zen Cart, Photoshop, WampServer and Open Source Applications Cloud based software applications, Proficient in PC Hardware and Software, Project Planning, Time-Lines, Sprints and management of Digital assets. Quality Assurance with cross browser checking of layout and functionality.