Premium TechTool TM Availability of Diagnostic Software Premium Tech Tool (PTT) and Vehicle Computer Aided Diagnostic Software (VCADS) are software tools used for vehicle and engine control management for Mack and Volvo vehicles and components. PTT is a toolbox that bundles diagnostic (VCADS) and repair applications (Guided Diagnostics) together making it a one stop shop for the technicians. The main purpose of PTT is to support the diagnostic and repair process and to make it easier for technicians to work with the tools provided. PTT provides access to vehicle and parameter programming, service information and diagnostics. See brochure for more details. This software will communicate with both Mack and Volvo vehicles, with the proper interface device (adapter). Legacy V-MAC software products are no longer available. PTT Diagnostic Tool Version 1.07 and earlier requires Windows 2000/XP Pro Service Pack 2 or 3 (not Windows Vista). PTT Diagnostic Tool Version 1.08 and later requires Windows XP Professional, Service Pack 2 or 3, or Windows Vista Business with or without Service Pack 1. Premium Tech Tool (PTT) System Requirements: The system requirements are as follows. Processor - 1.6 GHz Pentium M (Centrino ) or higher, or 2.7 GHz Pentium IV or higher Operating System for PTT Version 1.07 and earlier - Windows XP Professional, Service Pack 2 or 3 (not Windows Vista) Operating System for PTT Version 1.08 and later - Windows XP Professional, Service Pack 2 or 3, or Windows Vista Business with or without Service Pack 1 System Memory (RAM) 2.0 GB (more memory improves performance) Hard Drive - 30 GB Free Hard Disk Space Removable Storage - DVD-8X drive or faster Video Monitor - XGA (1024 x 768 pixels) or higher resolution monitor with 16 bit color Network - 10 Mbps or higher speed network adapter and/or WLAN and/or 56 Kbps or higher speed modem (LAN connection recommended). TCP/IP protocol installed. PC needs the ability to connect to the Internet Software Kit Part Numbers and Pricing Kit Part No. 8-398KC Description PTT DVD Customer Software version 1.08.000 that contains VCADS version 2.35.XX Price includes free updates for the first year of software ownership. Purchase price per Copy $450.00 PTT Renewal Annual Renewal Fee $200.00 PTT Upgrade Available to current VCADS customers for upgrade to PTT (Client ID and User ID required) 8-386 Trip Manager $295.00 N/C PTT Diagnostic Tools Pricing and Ordering Instructions JULY 2008
Ordering Information: Customers order from the internet website at www.premiumtechtool.com and dealers order from the Trucks Dealer Portal). During the checkout process, you will be required to fill out an electronic copy of the User Registration Worksheet. There are two (2) User Registration Worksheets one for a New Order and one for an Upgrade (see copies attached). The Diagnostic Tool software, when ordered from this site, is available only to customers in the United States and Canada. If a customer needs software for use in other than those countries, please contact the local Mack or Volvo dealer that services that area. Ordering instructions are as follows: For Customers (payment is made by credit card MasterCard, Visa and American Express): Go to internet site at www.premiumtechtool.com Click on Software (gray area / top left), Then click on 8-398KC PTT Diagnostic Software DVD, Enter Quantity and Add to Cart Click on Check Out Please take note of your order confirmation number (EX: R-CN_1234567) NOTE: You will be redirected to the www.premiumtechtool.com site from both the www.macktrucks.com (Parts & Service / Service / Service Publications / Diagnostics Software / 8-398 / Click here to order VCADS software) or www.volvo.com/trucks/na/en-us (Business Tools / Diagnostics / Order Diagnostic Software) sites For Volvo Dealers: Ordering location on the Dealer Portal site at www.trucksdealerportal.com Click on Business Tools Then click on Diagnostics Then click on Order Diagnostic Software You will be re-directed to www.premiumtechtool.com Click on Software (gray area / top left), Then click on 8-398KC PTT Software CD, Enter Quantity and Add to Cart Click on Check Out Please take note of your order confirmation number (EX: D-CN_1234567) For Mack Dealers: Ordering location on the Dealer Portal site at www.trucksdealerportal.com Click on Service, Then click on MACK, Then click on Publications, Then click on Service Literature Online Ordering System, Then click on Software Programs Windows Based. You will be re-directed to www.premiumtechtool.com Click on Software (gray area / top left), Then click on 8-398KC PTT Software CD, Enter Quantity and Add to Cart Click on Check Out Please take note of your order confirmation number (EX: D-CN_123456 PTT Diagnostic Tools Pricing and Ordering Instructions JULY 2008
More Ordering Information NOTE: The initial order for diagnostic customer software will be sent to the dealer and future CD updates and subscription renewals will be sent directly to the customer or as instructed. If you are ordering new or additional software for a Mack or Volvo dealer, please call 336-393-2425 and ask for diagnostic software support. 1. Sorry, no telephone orders can be accepted. All orders must be placed on-line as outlined above. 2. Pricing is the same (for diagnostic software as listed in the pricing schedule) regardless of who places the order (dealers or customers), or from which website the order is placed. 3. There are no quantity discounts. 4. Price per copy includes free updates for the first year of software ownership. You will receive 90 days, 60 days and 30 days subscription renewal notices by email. 5. Shipment lead time for initial orders is 2 working days minimum to 10 working days (longer for larger orders). 6. Customers and their service technicians must pre-register. The registration worksheet can be downloaded from the website where the order is placed. (A copy of the registration worksheets are attached to this bulletin.) 7. A registration database for all customers will be maintained. 8. The supported operating systems are: Operating System for PTT Version 1.07 and earlier - Windows XP Professional, Service Pack 2 or 3 (not Windows Vista) Operating System for PTT Version 1.08 and later - Windows XP Professional, Service Pack 2 or 3, or Windows Vista Business with or without Service Pack 1 Software will not install on anything other than the operating systems listed above. 9. Diagnostic software may be installed on one computer only, and this software is copyright protected. If installation is required on more than one computer or at more than one location, additional copies must be purchased. 10. For connecting to Central Systems for initial registration and to receive web updates, a connection to the internet is required for the computer on which the diagnostic software is installed. DVD updates do not require an internet connection, but is required for network updates as released. PTT Diagnostic Tools Pricing and Ordering Instructions JULY 2008
TM Premium TechTool User Registration Worksheet PTT New Order Filling out the User Registration Form is a required portion of the checkout process. Please be aware that your session will timeout within 20 minutes of no interaction with the server. You will be prompted after 15 minutes if you require more time, but if no response is received within five minutes of being prompted you will lose all data within the form fields and the entire checkout process will need to be repeated Physical Location Address * Required Fields * Customer Business Name: * Street Address: * City: * State: * Zip: * Phone Number: Phone Number 2: Fax Number: * Email Address: *Password (6 character minimum) The above information is needed for the end-user customer to be able to receive e-mail subscription renewal notices. The e-mail address and password will also be used to access this account (for example, to order subscription renewals or to change customer's address information). * Contact First Name: * Contact Last Name: Check this box to copy the Physical Location address information to the CD Updates address fields. If you want the CD Updates to be sent to a different address (such as a central location or an IT Department or a third-party vendor), fill in that address information below. CD Updates Address * Required Fields * Customer Business Name: * Street Address: * City: * State: * Zip: * Phone Number: Phone Number 2: Fax Number: * Email Address: * Contact First Name: * Contact Last Name: * Technician Names (First and Last Names Required): 1. 6. 2. 7. 3. 8. 4. 9. 5. 10. NOTE: Follow prompts online and submit. There is no limit to the number of names you may enter.
TM Premium TechTool User Registration Worksheet PTT Upgrade Filling out the User Registration Form is a required portion of the checkout process. Please be aware that your session will timeout within 20 minutes of no interaction with the server. You will be prompted after 15 minutes if you require more time, but if no response is received within five minutes of being prompted you will lose all data within the form fields and the entire checkout process will need to be repeated Physical Location Address * Required Fields Client ID User ID Partner ID Your Client ID can be found by clicking on the VCADS Pro Helpdesk Tool icon, and it will be shown in the title bar at the top of the window. * Customer Business Name: * Street Address: * City: * State: * Zip: * Phone Number: Phone Number 2: Fax Number: * Email Address: *Password (6 character minimum) The above information is needed for the end-user customer to be able to receive e-mail subscription renewal notices. The e-mail address and password will also be used to access this account (for example, to order subscription renewals or to change customer's address information). * Contact First Name: * Contact Last Name: Check this box to copy the Physical Location address information to the CD Updates address fields. If you want the CD Updates to be sent to a different address (such as a central location or an IT Department or a third-party vendor), fill in that address information below. CD Updates Address * Required Fields * Customer Business Name: * Street Address: * City: * State: * Zip: * Phone Number: Phone Number 2: Fax Number: * Email Address: * Contact First Name: * Contact Last Name: * Technician Names (First and Last Names Required): 1. 5. 2. 6. 3. 7. 4. 8. NOTE: Follow prompts online and submit. There is no limit to the number of names you may enter.
USB Cable End, plugs into USB port on computer USB Cable (no part number) This cable is included when 88890020 is ordered Plugs into 88890020 Adapter USB Cable to Computer Attaches Here 88890034 Connector Cable Attaches Here 88890020 Interface Datalink Adapter This end attaches to 88890020 Adapter This 9-pin end attaches to the truck 88890034 Connector Cable This 9-pin end attaches to 88890034 Connector Cable 85111614 9-pin to 6-pin adapter (Optional, Only Needed For 6-Pin Trucks) This 6-pin end attaches to truck
Premium TechTool TM Recommended Datalink Adapter and Kit The recommended USB datalink adapter (interface/translator device) must be connected between the computer and the vehicle when using programming and diagnostic software products. This datalink adapter is available through your Mack or Volvo dealer as an individual part, or in a kit (Part No. 8-388) which includes the cable required for connecting the adapter to the truck. Part No. 88890020 USB Adapter and USB Cable, recommended for best performance. 1 1 F igure 1 USB Datalink Adapter (Part No. 88890020) Part No. 8-388 USB Datalink Adapter Kit, includes the datalink adapter and USB cable shown above and a 9-pin to 40-pin connector cable. 2 1. Datalink Adapter (Part No. 88890020) 2. USB Cable Figure 2 Datalink Adapter and Cable Kit (Part No. 8-388) 3. 9-Pin to 40-Pin Connector Cable (Part No. 88890034) PTT Recommended Datalink Adapter and Kit.doc APRIL 2008
The 9-pin to 40-pin connector cable (part No. 88890034) is used to connect the datalink adapter to vehicles which use the standard 9-pin diagnostic connector. The 9-pin to 6-pin cable adapter (part No. 85111614) is used along with the 9-pin to 40-pin connector cable in order to connect the datalink adapter to earlier vehicles (vehicles manufactured prior to July 2001) which have the 6-pin diagnostic connector. The individual cables are also available through the Mack or Volvo Parts System. 3 3 Figure 3 9-Pin to 40-Pin Connector and 9-Pin to 6-Pin Adapter Cables 1. 9-pin to 40-pin Connector Cable (Part No. 88890034) 2. 9-Pin to 6-Pin Adapter Cable (Part No. 85111614) The device driver for the datalink adapter (part No. 88890020) is included in the VCADS application installation. Also included is a utility for maintenance of the device. If this device is being used on a computer that does not have VCADS installed, the driver must be installed separately. A CD is included in the datalink adapter and cable kit (part No. 85111848) for installation of the driver and the utility application. This CD is not needed if the device is being used on a computer which has VCADS installed. Mack Trucks, Inc. realizes that other adapters are in common use throughout the market, and has tested communication throughput for several of these adapters which are available. The protocol used by Mack Trucks is in compliance with TMC Recommended Practice RP1210A, so any RP1210A compliant adapter should function. However, due to minor differences in implementation of the standard by the various datalink adapter manufacturers, Mack Trucks, Inc. cannot guarantee results, and indeed, some adapters may perform better than others. For this reason, dealers are required to use the MACK datalink adapter part No. 88890020 for ECU software programming. For other operations, such as parameter programming or tests and calibrations, anyone using VCADS Software is free to choose an RP1210A compliant adapter from another supplier. Software drivers for adapters other than the part No. 88890020 adapter are supplied by the adapter manufacturer and technical support is the responsibility of the supplier. PTT Recommended Datalink Adapter and Kit.doc APRIL 2008
DIAGNOSTIC SOFTWARE Printed Literature Available Information about the Premium TechTool and VCADS application can be accessed from the Help file after installation of the application, by selecting Help Text from the Help menu. You may obtain/purchase this literature at the applicable website (customers order from the respective internet website and dealers order from the Trucks Dealer Portal). Ordering instructions are as follows: For Volvo Customers: Ordering location on the Volvo internet site at: http://www.volvo.com/trucks/na/en-us/ Click on Parts and Service, then click on Service, then click on Diagnostics; then click on More Information then click on User Manual (VCADS Elite) A new page should open and click on the following.pdf file: VCADS Elite User Manual (512KB) No Charge Printer Friendly For Volvo Dealers: Ordering location on the Dealer Portal site at: www.trucksdealerportal.com Click on Service, then click on Volvo, then click on VCADS Pro/Elite (in the lower-middle of the screen) A new page should open up and you will see the link for the Volvo Operator s Manual VCADS Elite User s Manual dated 2004 on the right. No Charge Printer Friendly NOTE The diagnostic software, when ordered from this site, is available only to customers in the United States and Canada. If a customer needs diagnostic software for use in other than those countries, please contact the local Mack or Volvo dealer that services that area. For Mack Customers (payment is made by credit card MasterCard and Visa only): Ordering location on the MACK internet site at: www.macktrucks.com Click on Parts and Service, then click on Service, then click on Service Publications, then click on Individual Class 8 Service Manuals, then click on Electrical. Choose the manual shown below or use the search function located at the bottom of the screen by typing the part number and then click on search. For Mack Dealers: Ordering location on the Dealer Portal site at: www.trucksdealerportal.com Click on Service, then click on Mack, then click on Publications, then click on Service Literature Online Ordering System, then click on Class 8 Individual Service Manuals, then click on Electrical. Or use the search function located at the bottom of the screen by typing in part number then search. Diagnostic Software Literature Available REV AUGUST 2008
Part Number Description Cost 8-374 VCADS Getting Started User s Guide Issued March 2007 $11 8-371 PTT Getting Started User s Guide October 2008 REVISED $11 8-370 PTT Installation and Setup Guide JULY 2008 REVISED $9 8-364 8-350 8-348 VCADS User s Guide for V-MAC IV Issued July 2006 (Covers V-MAC IV only) VCADS Elite Mack Support Software User s Guide Revised January 2006 (Covers ITC and V-MAC I through V-MAC III V-MAC III Specifications and Troubleshooting Procedures for ASET A1 Engines Issued February 2004 8-324 V-MAC III Interface Application Guide Revised October 2003 $12 8-218 2007 Emissions Standard Fault Code Service Manual Revised July 2007 $14 8-213 V-MAC IV Diagnostic Service Manual Revised April 2007 $48 8-211 V-MAC III Service Manual Revised July 2006 $62 8-206 V-MAC II Service Manual Revised July 2006 $31 8-205 V-MAC I / ITC Troubleshooting Guide Issued July 1995 $6 8-201 V-MAC I Service Manual Issued August 1992 $30 $24 $24 $14 Diagnostic Software Literature Available REV AUGUST 2008