<Insert Picture Here> (name / title) Oracle Utilities
Discussion Topics A little history Industry Business Drivers Oracle s Application Strategy Complete Open Integrated 2
A little history. <Insert Picture Here> 3
Oracle s Utility Global Business Unit SPL Started in 1979, developed Cordaptix in late 90s Acquired CES, Synergyn and Axiom Acquired by Oracle in 2007 Formation of Utilities Global Business Unit Lodestar Started in 1978 Acquired by Oracle in 2007 Merged into Utilities Global Business Unit 4
Products Customer Care and Billing Network Management System Work and Asset Management Mobile Workforce Management Meter Data Management Quotation Management Rate Management Billing Component Load Profiling and Settlement Load Analysis Portfolio Management 5
Utilities Business Drivers Environmental Imperatives Global warming / greenhouse gases Grid efficiency Demand response Changing Business Aging workforce Aging infrastructure Deregulation and Mergers & Acquisitions Customer Expectations Self service Consumer energy management Customer empowerment Operational Issues Integration of departmental silos Business & IT complexity vs. controlling costs Compliance and security 6
Success in 2008 for Oracle Utilities Products 37 Utility Wins 30 Utility Go Lives AEP Albuquerque-Bernalillo Water Ameren Aurora Bonneville Power CLP Power Hong Kong Cleveland Water Constellation Energy Denver Water Duke Energy Duquesne Edenor Energias de Portugal Greystone Power Hong Kong EMSD Italgas Lafayette Utilities (migration) MDU Middlesex Water MS Gas Old Dominion Electric Cooperative Raleigh, City of RWE UK (npower) San Francisco Public Utilities SouthWest Water Suez Electrabel Netherlands SUI Northern Toronto Hydro Total Infrastructure Gaz France Transurban Vattenfall Poland Veolia Indianapolis Water Veolia Liuzhou Vodocanal St. Petersburg Washington Suburban San. Comm. Western Power Winnipeg, City of Bermuda Electric BG&E Central Hudson Gas & Elec. Colorado Springs Utilities Consolidated Edison Duke Brasil EDF Energy UK Electric Authority of Cyprus Electricity Supply Board ENI Georgia Power Hampton Roads Sanitation Hawaiian Electric IES JEA LACSD Luminus Belgium Mighty River Mississippi Power Northern Ireland Electricity PEPCO PG&E POWEO Rappahannock Electric Reliance Home Comfort SHECO Toronto Hydro United Illuminating Vattenfall Poland Veolia Moalajah 7
67 New Applications Sold in FY08* 26 11 6 6 6 5 7 Customer Care & Billing Business Intelligence Meter Data Management Mobile Workforce Management Work & Asset Management Billing Component Other 8 * 01June07-31May08.
Oracle s Application Strategy Complete Open Integrated Comprehensive Industry Portfolio Standards-Based Architecture Designed to Work Together More Value Less Complexity More Choice Less Risk More Flexibility Less Cost 9
Oracle s Utility Application Strategy Complete Open Integrated Comprehensive Industry Portfolio Standards-Based Architecture Designed to Work Together More Value Less Complexity More Choice Less Risk More Flexibility Less Cost 10
MISSION CRITICAL Customers Rating, Billing, Credits & Collections Operational Crews Networks Asset/Work Market Retail Outage Mgmt Maintenance Supplier Contracts Construction Distribution Mgmt PRM Construction Trouble SCADA Planning & Operations Transactional Maintenance GIS Materials Energy Trading/Risk Mgmt ANALYTICS CRM ERP Operation CORPORATE ADMINISTRATION Financials Procurement Facilities Human Resources Supply Chain Planning Middleware Technology INFRASTRUCTURE Integration, User Interaction, Business Process Design and Monitoring Spatial, Database 11
Complete Choices from Oracle Utilities A Single Business Issue Oracle Utilities Customer Care and Billing A Critical Business Process Oracle Utilities Customer Care and Billing Oracle Utilities Network Management Oracle Utilities Meter Data Management Oracle Customer Self Service or an Entire Enterprise Solution BUSINESS INTELLIGENCE Financial Operational Transactional Customer Relations Metering Projects CORPORATE ADMINSITRATION CUSTOMERS BUSINESS OPERATIONS Field Service Networks Billing Assets & Work Supply Financials Procurement Facilities Human Resources Supply Chain Planning INFRASTRUCTURE Middleware Technology Integration, User Interaction, Business Process Design and Monitoring oring Spatial, Database 12
Oracle s Application Strategy Complete Open Integrated Comprehensive Industry Portfolio Standards-Based Architecture Designed to Work Together More Value Less Complexity More Choice Less Risk More Flexibility Less Cost 13
Systems Are More Than A Sum Of The Parts A system of systems 14
Open Standards Leadership Hot-Pluggable With Your Current Environment Applications Common Information Model Middleware Database Infrastructure 15
Open Standards Leadership Hot-Pluggable With Your Current Environment Applications Middleware Database Reduces IT complexity Easier to adopt innovations faster Increases choice Lowers costs Protects your IT investments Infrastructure 16
Responding to Market Drivers 1. Configurable solutions for common industry segments 2. Pre-integrated solution for reduced project risk 3. Proven technology with scalability and performance 4. Flexible, converged and open infrastructure 5. Support for new industry initiatives (e.g. AMI, green energy) 6. Expand customer service interactions (e.g web, contact center, phone/pdas, etc) 7. Improve response for new and evolving market regulations 8. Business processes support through configurable user interface 9. Reporting solutions addressing operational and enterprise reporting 10. Integration to support 3rd party applications Source: Gartner Group, Utilipoint, Energy Insights 17
Oracle s Application Strategy Complete Open Integrated Comprehensive Industry Portfolio Standards-Based Architecture Designed to Work Together More Value Less Complexity More Choice Less Risk More Flexibility Less Cost 18
Oracle Multi-product Utility Customers 19
AIA Delivered Process Integration Packs Loosely coupled composite business processes Foundation Packs Comprehensive process composition framework Direct Integrations Direct Integrations Manage. Pre-built integrations to support data flows between systems Process Integration Packs Optimize. Pre-built composite business processes across enterprise Applications Foundation Packs Standardize. Common Object and Shared Service Library with supporting SOA programming model and best practice implementation methods 20
Key Business Benefits of AIA Process Integration Packs Loosely coupled composite business process Foundation Packs Comprehensive process composition framework Direct Integrations Gain Business and IT IT Efficiencies Increase Competitive Edge Speed Innovation Modernizing apps: Consolidating systems: Improving/Extending processes 21
Oracle Utilities pre-packaged integration between the utilities, ERP, and CRM applications Legend Released Mission Critical Back Office Reference Application DB level integration Planned FY09 Future Not Applicable LPSS MDM QM MWM NMS WAM CC&B CC&B WAM NMS MWM QM MDM LPSS EBS PSFT JDE CSS 22
Oracle s Application Strategy Complete Open Integrated Comprehensive Industry Portfolio Standards-Based Architecture Designed to Work Together More Value Less Complexity More Choice Less Risk More Flexibility Less Cost 23
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