Emergency Operations Plan to address all hazards

Emergency Operations Plan to address all hazards Last Updated: July 2013

Table of Contents Purpose Scope Objectives Assumptions Maintenance of This Plan Authority for Assistance During Incidents DCCCD Board Interlocal Agreements Within-District Resources Incident Command Reporting Relationships Resource & Logistics Recovery and Business Continuity Reporting a Crime or Suspicious Persons Reporting Safety Issues Inclement Weather, Emergencies & Class Cancellations Training Exercises Annexes 1 Campus Contact Numbers 2 Incident Command Structure 3 Fire Warden Duties 4 Maps 5 Fire 6 Evacuation 7 Active Shooter 8 Tornado/Extreme Weather 9 Bomb Threat 10 Medical Emergencies 11 Toxic Chemicals 12 Radiological, Biological, External Chemical threat 13 Power Outage / Utility Failure 14 Flood 15 Terrorism Incident Checklists Forms 2

Purpose This plan provides guidance to prepare for and meet any disruption, emergency, or event that may threaten students, staff, visitors, College facilities, or the continuity of operations. Scope This El Centro Emergency Operations Plan (EOP) is a college-level plan that guides the emergency response of all College personnel and resources during a major incident. To the maximum extent practical, the Plan provides an emergency response organization which is consistent with the National Incident Management System (NIMS) and the Incident Command System (ICS). The Plan also recognizes and encompasses standards of the City of Dallas where they apply. Use of this plan facilitates coordinated action between workgroups at all College locations and with other entities of the Dallas County Community College District during an incident, and ensures that the College and the District are eligible for State funding of responserelated personnel, materials, and equipment costs during declared disasters. This Plan supersedes previous plans and precludes employee actions not in concert with the intent of this Plan, or the emergency organization created by it. Nothing in this Plan shall be construed in a manner that limits the use of good judgment and common sense in matters not foreseen or covered by the elements of the Plan or any appendices hereto. The Plan and organization shall be subordinate to County, State, or Federal plans during a disaster declaration by those authorities. Objectives In an emergency the College responds to events by observing the following priorities: Priority I: Protection of Life Safety; Priority II: Maintenance of Life Support and Assessment of Damages; and Priority III: Restoration of General District Operations As operations address these priorities, the administrative control of the College will transition from the emergency operation plan structure back to the normal organizational structure. Assumptions The College will strive to maintain a cadre of trained staff to provide security, building system functions and all hazards response. The Plan is intended to provide general guidance of emergency services and recovery efforts. Each incident is unique and should be treated as such. The Plan is not a substitute for sound judgment, nor is it a rigid set of rules to be followed at any cost. The need to 3

evacuate may be the best decision in one set of circumstances, while locking-down in place may be more effective in another set of circumstances. The emergency and/or disruption will occur at the worst possible time. Maintenance of This Plan This plan is the responsibility of the Campus Safety Committee as appointed by the College President. The plan must be posted to the College Web Pages. Each year comprising an odd number, for example 2015, the Campus Safety Committee must review the plan and update Authority for Assistance During Incidents DCCCD Board ALL COLLEGE AGREEMENTS MUST BE APPROVED BY THE BOARD OF TRUSTEES. Interlocal Agreements Any external contact or communication with an outside organization regarding homeland security resource or support request(s) or issue(s) needs to be coordinated through the DCCCD Risk Management Office. This does not affect emergency liaison with other locally situated responder agencies in addressing a College emergency. Current District Interlocal Agreements: Dallas County Health and Human Services (Health Dept.) with all seven main college campuses for use of the location s facilities during a county health emergency. County of Dallas with the all of DCCCD regarding Emergency Management Mutual Aid. Within-District Resources: When District Locations are in need of District resources and/or District authorization (authorization for emergency expenditures of funds over $1,000) the one contact point for the District will be the Risk Management Office. Coordination with the Risk Management Office is needed for the following actions: To request authorization of emergency expenditures To contact the Director of Purchasing for emergency purchases For Facilities support from other colleges and/or external contractors To obtain assistance from a restoration vendor 4

Incident Command Who is in charge very much depends upon the moment that an incident commences, whether in the day or night and whether the College is open for business or closed. During normal College opening hours the Incident Commander is the ranking College administrator on campus. When criminal, weapon-related, or terrorism events are involved the ranking Campus Police officer is the Incident Commander. In other types of events the ranking Facilities member or ranking Campus Police officer will be assigned as the Operations Chief. During hours the College is closed the initial Incident Commander is the first staff member to respond, to be superseded by staff of higher rank as they arrive. In all cases the staff member relieved of command will brief the successor of all known life safety issues and threats and response actions in progress. Incident Commander will initiate contact with Campus Police, Facilities, and the College President. Reporting Relationships Given the proximity of the College to a number of first responder agencies, there is a strong probability that another agency may assume leadership of an incident almost immediately. NOTE: When the scope of an incident is sufficient that it would suggest that first responders may be overwhelmed, the Incident Commander should use available communications to contact key administrators who will use quick call lists to activate essential personnel needed in response to the incident. The College Police Chief should be contacted to activate the CERT Team as the first priority, or use Quick Call lists to advise staff of priorities for people to report to the site. Resource & Logistics The Vice President of Business Services will insure that budgetary support is available to provide the material resources needed to support operations as outlined in this plan. The Director of Facilities Services will insure that all life safety systems in campus buildings are maintained, either by in-house staff or contractors, including: Fire alarm system Automatic fires extinguishing systems (sprinklers) Elevator recall system HVAC system Fire pumps Emergency generators and emergency lighting systems Resource need should be coordinated through the Risk Management Office at the following numbers: Voice: 972-860-4036/5686/4029, Fax: 972-860-4039 5

Recovery and Business Continuity The College Incident Commander will determine when any emergency event has reached a stage that life and property are no longer substantially at risk and will then convene the Academic Recovery Team. Academic recovery planning may proceed side-by-side with some components of emergency response such as communicating with staff and students, controlling a crime scene, or demobilizing responders may be ongoing processes. Operations of the Academic Recovery Team must be coordinated with other operations The President or senior academic officer in charge must appoint one person to insure that safety is monitored as long as any element of emergency response continues Academic, facility, and business operations recovery will be guided by checklists in a later section of this plan. Reporting a Crime or Suspicious Persons From an On-campus phone call 911 Off campus or Cell phone dial 972-860-4290 Reporting Safety Issues Safety Issues that are not immediately life threatening should be reported through the Facilities repair system along with notifying a member of the Campus Safety Committee which are listed on the Web Page (http://www.elcentrocollege.edu/safety-committee). Issues that threaten the immediate safety of students and staff should be reported right away to both the Campus Police (972-860-4290) and Facilities (214-860-2057). Inclement Weather, Emergencies & Class Cancellations In the event of severe weather conditions or a stated emergency, please listen to local radio or television stations for information concerning official closing of El Centro College. You can also call El Centro s Weather Hotline at 214-860-2701 and check for updates on the web site. Decisions for evening classes will be made by 4:00 pm. Please be advised that this information also applies to both weekday and weekend classes. Training Drills Fire drills must be conducted in each major instructional building of the College at least twice each year. Drills of the same type should not conducted in succession. Fire Wardens 6

Fire wardens must be advised of their basic duties for building clearing and sheltering in emergencies to supplement the awareness levels of part time staff and instructors. Training in use of fire extinguishers and other emergency equipment should be offered at least annually to fire wardens, CERT team members, and other key staff identified by the Safety Committee. Exercises Exercises for shelter in place must be conducted in each major building once annually. Shelter in place exercises may be conducted as active shooter, terrorism, biological, chemical or radiological, public disturbance, or police action at the discretion of the Safety Committee, taking into account the prevalence of recent incidents reported in the media and statutory requirements. Incident Checklists Forms Incident Command Center Location and Setup Incident Commander Checklist Documentation Officer (Scribe) Checklist Public Information (Marketing) Checklist Operations (Facilities/CERT/Police/Evening Office) Checklist Logistics Support (VP of Business) Checklist Finance Section Chief (Business Office Director) Checklist Recovery Checklist Safety Officer Checklist Incident Briefing (ICS 201) 6 pages Blank Staff Assignment Charts 2 each Public Information (ICS 209) 3 pages General Message Form (ICS 213) 6 copies Sign-In & Sign-Out Sheet 6 copies Assignment Status Sheet 2 copies Victim Treatment Sheet 2 copies (Incident Checklists & Forms are issued to College Staff separately) 7

Annexes 8

Annex 1. Campus Contact Numbers Police Dispatch: 214-860-4290 Weather Hotline: 214-860-2701 Current Quick Call List: http://www.elcentrocollege.edu/facultystaff/quickcall/ Administrator Call List: (confidential issued to administrators individually) Downtown Campus Reception Desk: 214-860-2000 9

Annex 2. Incident Command Structure 10

Annex 3. Fire Warden Duties The duties of Fire Wardens in a fire emergency are as follows: Treat all alarms not specifically warned to be a drill as "the real thing" Clear the floor or area of responsibility See that mobility impaired individuals are either evacuated using a descender chair or positioned on a stairwell landing where there is a higher fire rating (do NOT do this in a drill) Close all doors to limit spread of fire Direct students and staff to evacuate to Founder's Plaza and the Kennedy Memorial across Market Street from the C Building Do not allow students to re-enter the building until an official clearance is given - only the Fire Department can release the building for re-entry and that release will be communicated by Campus Police and Facilities Staff. All staff and students should become familiar with the basics of fire response: Learn the building layout hallways, primary & alternate exits, extinguishers Prepare to follow the R.A.C.E. procedure: o R RESCUE assist others and proceed to nearest best exit o A - ALARM pull a fire alarm or call 911 on a College phone or call 972-860-4290 on a cell phone; identify the building and floor where the fire is located o C - CONFINE close doors to confine the fire and to keep smoke away from evacuation pathways; do NOT break windows o E EXTINGUISH without taking undue risk, use a fire extinguisher to put out the fire using the PASS procedure: P-PULL Stand back from the fire and pull the pin. A-AIM Aim the nozzle at the base of the flame S-SQUEEZE Squeeze the handle S-SWEEP Sweep the nozzle from side to side at the base of the flames until the fire is completely extinguished. 11

Annex 4. Maps DOWNTOWN CAMPUS 12

DOWNTOWN CAMPUS - DETAIL 13

WEST CAMPUS 14

BJP CAMPUS 15

Annex 5. Fire ALL STAFF: Remain calm and encourage those around you to do likewise. Listen to the directions given through the emergency public address system. Quickly secure materials and valuables, exit and secure all room doors Check exit routes for smoke or flame, then choose a safe route Walk in an orderly manner to the nearest exit If there is smoke, stay low and cover your mouth and nose If clothing catches fire stop drop and roll Move to the recovery area for your building: Downtown the Founder s Plaza and the Kennedy memorial across Market Street from the C Building Other buildings parking lot at least 200 feet from the building Do not use elevators! Persons with mobility difficulties: In a fire drill, do not evacuate persons with mobility impairments! In the event of an actual fire alarm, check for a chair descender or folding stretcher in your area many areas have chair descenders in hallways. The libraries have folding stretchers. As an alternative, place mobility impaired individuals on a stair landing where walls have a higher fire rating and report the location to an emergency responder. responding emergency personnel have the means to override the elevators to assist mobility impaired persons evacuate. CALL: If you perceive or witness a threat or emergency situation, dial 911 from a campus phone or call 972-860-4290 from a cell phone Police & Facilities Staff: The ranking Facilities Service Staff on-site is the onscene commander until the arrival of the Fire Department. The Director of Facilities or his designee is the Operations Chief for the incident until the arrival of the Fire Department. IMMEDIATE ACTIONS: o Evacuate: An immediate response to fire is to evacuate the area close to the fire and quite likely the entire building that is affected. Facilities and Campus Police must devote an initial response to insuring life safety of building occupants. o Sizeup: the Facilities and Police on-site should immediately ascertain the location and extent of the fire either by direct observation or debriefing evacuees as they exit from the building. 16

o Follow-Up: Insure that the Dallas Fire Department at 911 has been notified. o Meet the Fire Department response and direct them to the Knox- Box and the location of the fire. o Ensure that the fire pumps are operating correctly o Ensure that the HVAC system has functioned properly. If AHU is off on the affected floor, stairwells will pressurize o Ensure that the elevator recall has functioned. If it has not, manually recall all cars to the first floor. o Check the emergency generator and be prepared to operate it if requested 17

Annex 6. Evacuation All staff members are responsible for assisting an evacuation. At the Assembly Area staff must report to the ranking school official and remain in place to assist evacuees until dismissed or allowed to return to the building. The primary evacuation site for the Downtown Campus is to the Founders Plaza and the Kennedy Memorial areas across Market Street from the C Building. Other buildings and campuses evacuate to nearby parking lots at least 200 feet from the building to allow room for responders to address the emergency. Building Fire Wardens and CERT Team members are responsible for evacuating their areas of responsibility. After evacuation, fire wardens are responsible for maintaining a safe perimeter around evacuees and assisting, with CERT Team members, as needed and directed by the Incident Command. After evacuation, CERT Team members will respond to the Incident Commander for directions. Notify the Campus Police and/or Incident Commander about casualties and persons that need assistance or extrication 18

Annex 7. Active Shooter Notify, as possible: Others in the area Avoid drawing attention from perpetrators! Secure the area: close, barricade and lock doors if possible Secure Yourself: Remain silent: TURN OFF Pagers, Cell Phones & Computers Turn off lights Do not move or walk around Crouch down and remain motionless Put physical barriers between you and the entrance to your area If no barriers are available, lie on the floor away from high traffic areas and remain motionless When is it over? Await an All Clear message from police on the scene CALL: If you perceive a threat or emergency situation: Dial 911 from a campus phone or call 972-860-4290 from a cell phone 19

Annex 8. Tornado / Severe Weather In severe weather situations DO NOT EXIT THE BUILDING! If danger is imminent, an announcement will be made over the Emergency Public Address System, telephone override system and/or the blackboard notification to cell phones advising the college community of any National Weather Service Announcement. Listen for instructions, then: o Remain calm and encourage those around you to do likewise, o Move to offices and classrooms near the center of each floor, o Move away from windows, doors and other glass! o Move to Tornado Safer areas, o At Downtown - as time permits, use stairwells to move to the basements in A Building and C Building DO NOT USE ELEVATORS! BE AWARE IF YOU HEAR A SIREN: City sirens are used to alert the whole city, they do not necessarily mean an event is localized to the College, but you should move indoors and consult information sources to determine what threat may exist. ACTION PLAN The College will phase into a severe weather mode when conditions appear threatening. During such events, staff will begin monitoring information sources and will advise the College as far in advance of any hazard at the situation permits. Members of the Facilities staff, Police staff and CERT team will be alerted and should be prepared to take action on a take shelter order. Resources: On the web: http://www.srh.noaa.gov/fwd/?n=observations On the web: http://www.weather.gov/view/national.php?map=on On the web: http://www.dallasalert.org/ On the radio: tune to a local channel such as WBAP 820 AM, FM 90.1 (public radio) or 1680 AM the voice of the Downtown Dallas Improvement District. CALL: If you perceive or witness a threat or emergency situation, Dial 911 from a campus phone or call 972-860-4290 from a cell phone 20

Annex 9. Bomb Threat During a bomb threat DO NOT use cell phones! 1. Remain calm do NOT interrupt the caller 2. Check caller ID 3. Assess the caller: a. Sex b. Age c. Race d. Accent 4. Determine, if possible: a. Time bomb is scheduled to explode: b. Location of the bomb: c. Reason for the threat: 5. Also note: a. Time call was received: b. Background noises: i. Voices ii. Street traffic iii. Music iv. Other c. Actual words used: CALL: If you perceive or witness a threat or emergency situation, dial 911 from a campus phone or call 972-860-4290 from a cell phone 21

Annex 10. Medical Emergencies Make every effort to remain calm and encourage those around you to do likewise Ask if anyone at the scene has First Aid or CPR training -- get them involved Call campus security -- 911 from a campus phone; 972-860-4290 from a cell phone If the person is not breathing, administer CPR and send someone or call for an AED; apply pressure to wounds to stop bleeding Stay with injured persons and be prepared to direct emergency responders to the location of the emergency 22

Annex 11. Toxic Chemicals SMALL SPILLS Immediately alert others working in the area Notify a supervisor or responsible faculty Notify Facilities Services 214-860-2057 from a cell phone or call Campus Police at 911 from a campus phone or 972-860-4290 from a cell phone If the spill involves a flammable material, immediately turn off all potential sources of ignition such as Bunsen burners and any other equipment that uses heat/open flame, or has electrical current. Ventilate the area by turning on fume hoods Assist anyone contacted by the chemicals LARGE SPILLS Attend to injured or contaminated persons and remove them from further exposure. Alert other persons in the area to evacuate, closing doors as you exit. If it can be done safely, prior to evacuation, take defensive measures such as covering drains, or extinguishing sources of ignition, and opening fume hood sashes to ventilate the room From a safe location, notify Campus Safety by calling 911 on a College phone or 972-860-4290 on a cell phone. Give your name, information on the material spilled (name, quantity, etc), injuries, and the exact location of the spill (room, floor, etc.). Be sure to stay on the phone until released by the police or other first responders. CONTAMINATED INDIVIDUALS Identify the chemical and obtain advice about treatment if at all possible (ask first responders to consult the ERG Emergency Response Guide) Remove contaminated clothing. Flood exposed area with running water from a faucet or safety shower for at least 15 minutes. If chemical is splashed in the face/eyes, immediately rinse eyeball and inner surface of eyelid with water continuously for 15 minutes. Forcibly hold eye lid(s) open to ensure effective wash behind eyelids. CALL: If you perceive or witness a threat or emergency situation, Dial 911 from a campus phone or call 972-860-4290 from a cell phone 23

Annex 12. Radiological, Biological, External Chemical threat RISKS for these conditions come from many directions, both internal and external. Response to the threat may require either an evacuation or shelter in place. Once notified of the appropriate course of action, move quickly. Remain calm and encourage those around you to do likewise Listen for instructions from the Emergency Public Address System Stay in place until directed to move Elevators and the air handling (HVAC) system will be shut down Evacuation quickly secure materials and valuables, exit and secure office and classroom doors. check exit routes for smoke or flame, then choose a safe route walk in an orderly manner to the nearest exit move to the recovery area for your building O downtown Founders plaza across Market Street near the Kennedy Memorial O others parking lot at least 200 feet from the building Shelter in place move to interior rooms where possible close doors and windows use tape, clothing or other material to seal doors and vents turn off vent hoods and any open flames notify campus police of any risk areas in your vicinity Chemical or Biological Attack: go to an interior room on the highest floor available Not the Basement!! Radiological Attack: go to the Basement CALL: If you perceive or witness a threat or emergency situation, Dial 911 from a campus phone or call 972-860-4290 from a cell phone 24

Annex 13. Power Outage / Utility Failure When power is off most systems we use are inoperable and response becomes a matter of determining how long restoration of service will take. Short Term Response Wait a short time typically brownouts, blown breakers, and other minor problems will be resolved within less than an hour Listen to announcements College staff will be investigating any outage and will advise everyone of estimated resolution once they have an idea of the problem Choose relatively quiet activities to pass the time Long Term Response If a service restoration is not expected within the work day it is likely that some advice will be announced for changing schedules for classes listen for official announcements; verify information that seems to be a rumor If a short term problem transitions to a long term problem communication of that change will depend on available methods: o Within the campuses the emergency system, phone alert systems or runners may announce information about the incident o If you are off campus, please check media outlets for official advisories Continuation of academic activities will likely be very detailed and communicated through electronic systems if at all possible: o Check the College web site: www.elcentrocollege.edu o Check individual class information through ecampus 25

Annex 14. Flood INTERNAL FLOODING If any DCCCD properties are flooded due to a water main break or severe weather, directions will be provided through the Emergency Public Address System. In some situations an internal flood may result in an evacuation. Be prepared: If at all possible, carry car keys and office keys with you at all times Know your priority evacuation route and have walked through it at least once Move to the recovery area for your building O downtown Founders Plaza across Market Street near the Kennedy Memorial O others parking lot at least 200 feet from the building EXTERNAL FLOODING Parts of downtown Dallas are within the flood plain if a leak or overtop situation should occur at a levee. Spring river levels pose a low threat level but not one that can be dismissed. The principal issues that may arise from any large scale flooding would be interruption of transportation. In the event of such an event during school hours, please follow directions provided through school information sources. Obtain the best information possible from official sources avoid rumors Contact family and friends to assist with care of young children and the aged Volunteer with civic agencies to assist with containment sandbagging, etc. CALL: If you perceive or witness a threat or emergency situation, Dial 911 from a campus phone or call 972-860-4290 from a cell phone 26

Annex 15. Terrorism External threats Threats of terror make it impossible to have a planned response. General guidelines in all such situations follow: Maintain personal situation awareness o Check weather information before leaving home each day o Check news before leaving home each day o Be alert to unusual activities or persons in areas you frequent and communicate any concerns to Campus Police by dialing 911 from a campus phone or 972-860-4290 from a cell phone Work with others to remain calm and prepare to follow directions Listen to official information sources on campus and through the media Stay away from incident scenes and move a safe distance away from the area if you observe an incident in progress Avoid starting rumors that may mislead others into making dangerous choices If appraised of an incident or potential incident, be prepared to move quickly Internal threats If you perceive individual behavior that appears threatening or that may escalate to violence, contact: A Campus Police officer via Dispatch: 911 from a campus phone or 972-860-4290 from a cell phone The Ombudsman Office: Phone: 214.860. 2105 Email: BLT5110@DCCCD.EDU Office: B302 A Counselor: 214-860-2083 The Dean of Students: 214-860-2119 27