Coastal Marine WiFi: Installation Procedure Check Contents Thanks you for purchasing our WiFi system. In the package there will be 7 items: - Antenna assembly, consisting of the antenna, WiFi radio and waterproof enclosure - direct burial Ethernet cable - TRENDnet TED-731BR 300 Mbps access point (or equivalent), - Custom dual PoE injector, - Regular Ethernet cable - Powered PoE splitter OR a passive PoE splitter, and - A 2.1mm barrel plug with leads OR a 110vac to 12vdc adapter. Note that if you ordered a system with more than 10ft of Ethernet cable going to the local access point, you will also have been supplied with a powered splitter. For cable lengths of 10ft or less, a passive splitter will have been supplied. For cable lengths greater than 10ft, the PoE injector will have been configured to provide 15vdc PoE to the access point, otherwise it will have been configured for 5vdc. Please see below for how to verify that the PoE provides the correct voltage. Please identify the parts provided as well as cable lengths and let us know immediately if you are missing any parts or have any incorrect parts. You will need to supply 1. A standard 1-14 antenna mount (Marine quality stainless steel, NOT plastic!) with a hole or gap to allow the Ethernet cable to pass through, and 2. If not powering from 110vac, either a 12v dc or 24v dc supply from a battery power source (consumption will be less than 1 amp in either case). The PoE Injector has an internal 1.5amp fuse, but if the cable run to the power source does not meet ABYC requirements for an unfused supply, you will also need to supply an inline 2 amp fuse Installation Procedures Please read these instructions all the way through before undertaking the install. The only equipment needed for installing the system is a small Robertson s (square) or Philips screwdriver. 1. Check voltage settings of the Custom PoE injector! a. Check the model number. It will be in the form nn-15-vv. i. nn indicates the supply voltage. If you are powering from either 110vac via an adapter, or from a 12v dc power source, it should be 12, otherwise it will be 24 when powering from a 24vdc source Page 1 of 8
ii. 15 indicates 15vdc to the antenna assembly; this is always the value for this voltage iii. vv indicates the PoE voltage to the local access point, and will be either 05 for 5vdc, or 15 for 15vdc. If the Ethernet cable length to the access point is greater than 10ft, the model should indicate 15 and you should also have a powered splitter, otherwise the model should indicate 05 and you should have a passive splitter. Passive splitter (may be white or black) Powered Splitter b. Apply power to the PoE injector without having any Ethernet cables attached and check the lights: If the Power light is not lit, either the internal fuse has blown or you re providing power with the incorrect polarity. The Antenna PoE indicates 15vdc to the antenna assembly The 5vdc LED is lit when the injector provides 5vdc to the local AP PoE The Local AP Poe is lit when power is available for the AP. If the lights do not show lit as expected, please contact Coastal Marine WiFi for assistance. Remove power from the PoE injector. 2. Choose a suitable location to mount the antenna assembly. Ideally it should be as high as possible to aid in WiFi connectivity (WiFi is based on line of site; the higher the installation, the Page 2 of 8
less likelihood of signals being obstructed). However, some marinas install their directional hotspots high up but angled down. If you mount the antenna assembly too high and are some distance from such a hotspot, you may find it difficult to connect. A height of 10ft to 20 or 25ft above sea level is likely a good compromise. 3. Install the direct burial Ethernet cable, so that one end is through the hole in the centre of the antenna mount, the other is located where you have the dual PoE injector. NOTE: Avoid kinking the direct burial cable! Any bends in the cable should not have a radius smaller than a dime. NOTE: If you have to remove an RJ45 connector on one end of the cable in order to snake it through the boat, note that the cable ends are the same as far as color coding of wires. 4. Remove the 4 small screws from the end cap of the antenna assembly, and carefully remove the cap from the tube, withdrawing as you do so the WiFi radio from the tube. Do not attempt to remove the WiFi radio from the antenna. Bullet with end cap removed, showing small water seal. Note that we now use 3D printed blue end caps (picture coming soon!) in place of the white end cap, O ring seal and PVC nut; the antenna is silicone sealed in the thread of the printed end cap to ensure a complete water seal. 5. Feed the Ethernet cable protruding from the antenna mount through the bottom of tube, making sure that the end of the cable comes out the top, and then screw the tube onto the antenna mount. Do not over tighten, but the tube should be firmly tightened onto the antenna mount. If you have to withdraw the Ethernet cable from the tube, and the anti-snag cover has been pushed back, be careful not to snag the end of the cable as you withdraw it. Otherwise you can break the cable tab which will prevent the cable from being securely inserted into the end of the Bullet WiFi radio. 6. Remove the end cap from the WiFi radio, being careful not to lose the water seal inside. Put the water seal to one side. 7. Thread the Ethernet cable through the end of the cap; it is likely that you will need to pull the anti-snag cover of the Ethernet cable away from the end plug. Page 3 of 8
8. After you have passed the cable through the end cap, plug it into the end of the WiFi radio. There is no need to push the anti-snag cover through the end cap. Screw the end cap onto the WiFi radio. If you need to withdraw the cable through the end cap, be careful not to snag the tab on the plug! Ethernet plugged in before screwing on the end cap; note there is no anti-snag cover. 9. Push the water seal onto the cable and push it into the end cap. Water seal inserted; note anti-snag cover which has been pushed down the cable 10. Lining up the screw holes as best you can, carefully feed the WiFi radio back into the tube, being sure to gently pull on the Ethernet cable to remove any slack from the tube (the cable should not get kinked!). The 3D printed end cap has precision aligned holes so once one hole is lined up, they all should. Also note that because of tolerances, the end cap may be somewhat tight to rotate. Push the Page 4 of 8
cap down onto the tube and if necessary. rotate the end cap so that all 4 holes line up. Do not overtighten the screws they are merely threaded into PVC, not metal! 11. Plug the RJ45 ethernet plug into the RJ45 ethernet jack labeled To Antenna Assembly and plug the other supplied Ethernet cable into the Ethernet jack labelled To Local Access Point. Note that the direct burial Ethernet cable is black; the Ethernet cable supplied for connection to the local access point will be colored. 12. Connect the colored Ethernet cable to the local access point via the supplied PoE splitter. Page 5 of 8
Local access point connected via passive splitter (shown in white, may be black) Local access point connected via powered splitter 13. Connect power to the PoE injector either by the supplied 110vac adapter or by the wiring harness connected to a battery power source. Verify that lights on the PoE injector are as expected, and that the access point shows power. 14. Verify that the WAN light on the access point is lit. If it is not, verify the splitter has been attached as shown above. If it has, there is a problem with the data connection between the access point and the Bullet. Please contact Coastal Marine WiFi for assistance. Testing Page 6 of 8
Testing may be undertaken with any WiFi device such as a smartphone, tablet or laptop. The easiest way to test the system is by using the custom EasyBullet apps developed by Coastal Marine WiFi, and available for Android and ios devices and Windows 7 and 8. For more information see here If you have the EasyBullet app: 1. If this is the first time you have used the app (or program), or have removed then re-installed it, you will be prompted to activate the app/program. Be sure that you are connected to the Internet, ideally by verifying that you can bring up the website at http://www.coastalmarinewifi.com then run the app. You will be prompted to enter the local WiFi access point name and password you specified when you purchased the system. When the app indicates that it has been activated, and you are not connected to the systems local access point for example, if you chose to activate the app from home, or some public internet WiFi you will need to connect to the systems local access point., otherwise the app will indicate that it cannot connect with the WiFi radio. 2. On the WiFi device (smartphone, tablet or laptop) connect to the systems local access point whose name you have previously selected, using the password you selected. 3. Open the app if it is not already open from having been activated. The app should automatically show you that it is logging on. If the WiFi radio is already connected it will tell you so and indicate the hotspot name. You can then select whether to scan for another hotspot or not. If not, the app will show a status page showing connection information. Otherwise it will proceed to scan for hotspots and then show you a list of available hotspots. If you can see an open hotspot, or know the security credentials for any of the secure hotspots, select that hotspot, click the Select button, and after a few seconds the system should show you it is connected. Note that even if you cannot connect, the fact that you can see a list of scanned hotspots is sufficient to confirm that the system is working as expected. If you don t have the EasyBullet app or program, please refer to the documentation Connecting the Hard Way: Using the airos Website to verify that the system has been connected up okay and that you can scan for and connect to hotspots. Troubleshooting All items are integrated and tested as a complete system before being shipped out. So if you encounter problems please check the following: 1. Are you testing the system before installing? If so, you will need a 12vdc supply (or 24vdc supply if you ordered the 24vdc system) that can provide at least 1 amp of current. Symptoms of too little current capability include flashing lights on the WiFi router. 2. Are the appropriate lights on the PoE injector on (see page 2). If no lights are on, either no voltage is being supplied to the PoE injector; the polarity of the supply voltage is reversed; or the internal 1.5amp fuse has blown. This last will occur if there s a short in an ethernet cable, a malfunction of the Ubiquiti Bullet in the antenna assembly, or in the local access point, or a Page 7 of 8
voltage spike > 18vdc (the PoE injector has internal circuitry which will cause the internal protection circuit to blow the fuse if a voltage of > 18vdc is detected). If you suspect the internal fuse has blown: a. Disconnect all cables and power from the PoE injector b. Replace the internal fuse (2AG type fuse, 1.5amp fast blow type 5mm x 15mm) c. Reapply power and verify that PoE lights are as expected. d. Disconnect power and connect the ethernet cable for the antenna assembly. Reapply power and check if the PoE injector lights come on. If not there s an issue with the ethernet cable to the antenna assembly, or the Ubiquiti Bullet in the antenna assembly. Otherwise e. Disconnect power and connect the ethernet cable for the local access point (WiFi router). Reapply power and check if the PoE injector lights come on. If not there s an issue with the ethernet cable to the local access point or the access point itself. Otherwise f. The blown fuse is likely caused by a voltage spike. 3. Is the WAN light lit? If not: a. Verify that the ethernet connector of the splitter is plugged into the WAN port of the WiFi router. b. Check the WiFi radio lights. Remove the 4 screws securing the top cap, and then lift the Bullet WiFi radio out of its enclosure. Make sure that the ethernet cable is snapped into place. i. The LED furthest from the antenna is the power light. If this is not lit, the Bullet isn t getting power. ii. If the next LED is not lit or at least flickering - there is no communication between the local Access Point and the Bullet. You will need to check all ethernet connections, including those to the PoE injector, to ensure they are connected properly. iii. Is it possible that the ethernet cable to the antenna assembly was damaged during the install? Or did either end of the ethernet cable have to get reinstalled? If so the cable will need to be checked. (Note that the wiring for each end of the ethernet cable are identical). Coastal Marine WiFi 250 813 2215 December 5, 2016 C:\IntraVision\CoastalMarineWiFiDocs\Coastal Marine WiFi Installation Procedure.docx Page 8 of 8