Introduction to Organizational Behaviour MGT 2030 Y, Fall 2013 Thursdays 6:00 8:50 PM Room: S4031 INSTRUCTOR OFFICE HOURS Mali Mansouri Maliheh.mansouri@uleth.ca 403-571-3360 ext. 4688 Tuesdays 1:00-3:00 pm by appointment COURSE MATERIALS Required Textbook: Organizational Behaviour: Concepts, Controversies, Applications, 6th edition, Langton, Robbins, Judge, Pearson,9780132935289 (Order through bookstore.uleth.ca) In addition, PowerPoint presentations will be posted on the Moodle* before each class for your convenience. It is my practice to post many more slides than I actually use in class. This is to help summarize the material and prepare you for the exams and assignments. Sometimes the class may want to stop for quite a while to discuss a point from one or two slides; I encourage this, and feel under no pressure to rush through too many slides. PREREQUISITES/ CO-REQUISITES/EQUIVALENTS One of Writing 1000 or a university English course (3.0 credit hours) AND Second-year standing (a minimum of 30.0 credit hours) COURSE DESCRIPTION This course provides an examination of the behaviour of people in organizations. Emphasis will be placed on the application of theory through group interaction and case studies. Topics include individual behaviour, group behaviour, leadership, motivation, conflict resolution, and organizational culture and structure. MGT 2030 Y Fall 2013 1
COURSE LEARNING OBJECTIVES The successful student will be able to: Apply theories of personality development, motivation, perception and learning to organizational effectiveness through discussion and case analysis Describe group formation processes, group structure and roles of group members and apply these concepts to improving group functioning within the class and in other group projects Identify sources of organizational conflict and apply conflict management techniques Analyze change processes and sources of resistance to change and apply these concepts to planning an effective change Communicate information within the work group in class discussion and through written assignments and examinations METHOD OF ASSESSMENT ASSIGNMENT VALUE DUE DATE Quiz 1 20% October 3 Quiz 2 20% October 31 Class Project 30% November 28 Final Exam 30% December 12 Total 100% PERFORMANCE ASSESSMENTS 1. Read the syllabus carefully. The syllabus is your roadmap to this course. Your success and enjoyment depend on a clear understanding of assignments, grading, scoring, participation, absences and answers to any questions you may have about the course. If you are unclear about anything, please contact me right away, so you don t lose time. 2. Come prepared. Please be sure to do all the readings and assignments. Each assignment is a learning opportunity and also an opportunity to increase your final mark. 3. Lastly, please bring your open mind and willingness to participate, and I believe we will all learn a great deal and have fun! Examinations There are three examinations. The quizzes cover material from the assigned chapters (See Syllabus). Final exam is cumulative and covers all the course materials. The exams questions are multiple-choice and short answer questions. The exams cover assigned readings and class lectures and the answers are based on the appropriate required textbook chapters and instructor lectures. Materials covered in class but not in the textbook may also be examined. Attending class sessions is essential but not sufficient to succeed in the course. Doing the readings is essential but not sufficient to succeed in the course. To succeed in the course students must be familiar with both the material covered MGT 2030 Y Fall 2013 2
in the readings, as well as the material covered in the classroom. In-class discussions and practices, videos, and case studies also will be the basis for exam questions. It is the student s responsibility to ensure they have all the material covered in the course in order to be adequately prepared for the exams. Also, straight memorization of material without the accompanying understanding will not result in high marks on the exams. Blackberries, Cell phones, IPods, etc. are NOT ALLOWED on the exams! Class Project (30%) This is a take-home class project. This project is a writing-intensive, in-depth and comprehensive research project that you are expected to complete individually. In order to successfully complete this project, you will need to maintain regular attendance in class, and make use of a wide variety of university resources. It is your responsibility to seek out electronic databases, research librarians, and writing tutors. Likely, you will be working on these projects throughout the semester. Projects and ALL related activities are to be completed individually. After completing this project, you should be able to describe a number of key organizational behavior theories and understand how these theories can be practically applied in your own life. As you work on this assignment, there are a number of things to keep in mind: Your completed report will be around 22-page long, so you should be working on this project throughout the semester. However, you should note that I emphasize quality over quantity, so data dump strategies don t work. The project report must be formatted to match the latest APA Publication manual (2010). A hard copy (must be stapled) of this assignment is due on November 28. Also, send a soft copy of your paper to me at maliheh.mansouri@uleth.ca. You will benefit if you think of each class as a prelude to writing. In fact, you may want to take notes and sketch outlines with the intent of writing parts of your project later that day. In order to successfully complete the project, you will need to make use of a wide variety of university resources. It is your responsibility to seek out electronic databases, research librarians, and writing tutors. After you complete a section or two, seek an appointment with me and I will provide feedback. The marking rubric for the class project is included at the end of this outline. Academic sources include publications such as: Ivey Business Journal, Harvard Business Review, Sloan Management Review, Academy of Management Executive, California Management Review, and Academy of Management Perspectives. Administrative Science Quarterly, Academy of Management Journal, Academy of Management Review, Journal of Organizational Behavior, Journal of Applied Psychology, Leadership Quarterly, Leadership & Organization Development Journal, Group & Organization Management, Journal of Applied Social Psychology, Journal of Management, Journal of Occupational and Organizational Psychology, Organization Science, Organizational Behavior and Human Decision Processes, Human Relations, Journal of Vocational Behavior, Journal of Management, and Journal of Business and Psychology. Remember: You have to choose Six topics for this project from the list of topics to be covered in class. General Format of the Project Report Part One: Personal Goal Setting Exercise (2-3 pages) A. Description of career goal. B. Description of steps required to meet career goal, include a timeline. C. Introducing 6 OB topics which may help you to meet your goals. Part Two: Review and Research 6 Topics and explain the Critical Applications (18 pages) A. Topic One MGT 2030 Y Fall 2013 3
B. Topic Two C. Topic Three D. Topic Four E. Topic Five E. Topic Six Part four: Conclusion (1 pages) Part Five: Reference List Late assignment In fairness to students who complete work on time, works submitted after the due date will not be accepted. In case of notifying a legitimate reason for lateness prior to the due date, penalties for lateness will be incurred. MGT 2030 Y Fall 2013 4
GRADING SCHEME Percent Mark Letter Grade Grade Points Percent Mark Letter Grade Grade Points 95-100 A+ 4.0 90-94 A 4.0 86-89 A- 3.7 82-85 B+ 3.3 78-81 B 3.0 74-77 B- 2.7 70-73 C+ 2.3 66-69 C 2.0 62-65 C- 1.7 58-61 D+ 1.3 50-57 D 1.0 0-49 F 0 COURSE POLICIES 1. Prerequisites. It is the responsibility of students to check the prerequisites for courses before registration. If students are found to be registered in a course for which they do not have the prerequisites, and they have not received prior permission from the appropriate program chair, they can be de-registered. If this occurs after the drop/add date, tuition will not be refunded. 2. Examinations. Alternative arrangements for writing a missed exam may be made at the discretion of the instructor. Deferrals may only be granted in extenuating circumstances such as extreme illness or other serious circumstances beyond the student s control. Work commitments, holidays or traffic are not considered legitimate reasons for missing an exam. Students who fail to write exams must provide satisfactory evidence of illness or extenuating circumstances. Students who fail to write final exam must provide satisfactory evidence of illness or extenuating circumstances AND must have the approval of the Dean for a makeup exam. For missed exams, a grade of F (0 marks) will be given. Deferred final exams can only be written at times set by the school and instructor. Please note that if a final exam deferral is granted, the date will be set by the instructor and department 3. Exam policies: For security reasons, students may not leave the examination site during the first thirty (30) minutes nor enter after the first thirty (30) minutes. Data or internet-enabled phones (i.e. Blackberry, I-Phone etc.), laptops or other electronic devices may not be used during examinations without prior approval of the instructor. Students, who are found to have an electronic device on their person or desk during an examination, could be in breach of the electronic devices policy, which could result in a 0 grade on the exam. Please see additional examination policies in the 2013/2014 University Calendar, page 85. 4. Academic Dishonesty. In cases of academic misconduct, you will receive an F on the assignment and/or you will receive an F in the course. Students can find further information in the 2013-2014 Calendar. Ethical Conduct: The University s policies are described in the calendar and all students are expected to read and comply with them. Special care should be taken to understand and avoid the Academic Offenses of Plagiarism and Cheating listed in the Student Discipline Policy. MGT 2030 Y Fall 2013 5
Students will respect the basic standards of intellectual integrity, including, but not limited to, refraining from plagiarism, cheating or copying someone else s work. In addition, students are expected to take an active role in encouraging other members of the academic community to refrain from academic dishonesty, and are asked to advise the instructor if they are aware of any such violations. This provision applies to any work submitted as a group project. Plagiarism: to steal and pass off the ideas and words of another as one s own (Webster s). Plagiarism will not be tolerated and will automatically result in a zero grade for the submission. Any student caught plagiarizing may also be subject to additional University sanctions. For the current university policy on Cheating and Plagiarism, please consult University of Lethbridge calendar. The University of Lethbridge subscribes to a plagiarism detection service. Students may be required to submit their written work in electronic form for plagiarism checking. CLASSROOM EXPECTATIONS Please note the following: I do not allow make up assignments or extra-credit work in any of my courses. Every student gets the same chance one chance for each graded element of the course. Plan your time and prepare accordingly, as there is no safety net if you do poorly on an exam or an assignment. CLASS PREPARATION To optimize the use of the in-class time, the material that can be easily learned by reading the textbook and assigned articles will not be covered in class. For example, term definitions, facts, and other simple material from the textbook that you can learn on your own by reading the textbook will not be generally provided in class. However, this material will be covered on the exams. Lectures will focus on the material presented in the textbook and general discussion relating to the topic(s) outlined in the lecture schedule. Students are expected to read the assigned text chapters and readings before class, and be prepared for class discussion. Important information and additional readings for MGT 2030 are posted on Moodle. Students should regularly check Moodle for ongoing notices. Your instructor may not necessarily cover all of the materials in the chapter, but it is the responsibility of the student to understand the concepts presented in the textbook and lectures. If you are unsure of any of the concepts, please take the initiative to ask the instructor during class. She welcomes questions. CONTACTING ME The best way to reach me is through e-mail. I normally review emails first thing in the morning, and commit to responding within 24 hours of reading the email, during the week. I don t consistently check email on the weekend, and usually won t respond to weekend emails until Monday. INTERNET & ELECTRONIC COMMUNICATION DEVICES Any surfing of the Internet during lectures that is not directly related to the class discussion is distracting and strictly forbidden. Additionally, the use of any electronic devices (e.g., cellular phones, Blackberries) for e-mailing, textmessaging, etc. is strictly prohibited. Please turn OFF your phone before the beginning of each lecture. In those courses for which there is a class participation component, it is within the discretion of the instructor to determine the appropriate grade. MGT 2030 Y Fall 2013 6
CLASS SCHEDULE Below is merely a tentative outline. Depending on how coverage of various issues progresses, we may spend more time on certain topics and less time on others. DATE TOPIC PRE-CLASS READING Wk 1: September 5 Review of Outline Introduction to the Field of Organizational Behaviour Read chapter 1 Wk 2: September 12 Individual Behaviour, Perception, Personality, and Emotions Read chapter 2 Wk 3: September 19 Wk 4: September 26 Perceiving Ourselves and Others in Organizations Values, Attitudes, and Diversity in the Workplace Theories of Motivation Submitting the first draft of Part One: Personal Goal Setting for feedback Read book chapter 3 Read book chapter 4 Wk 5 : October 3 Quiz 1 Motivation in Action (Chapters 1, 2, 3, and 4) Read book chapter 5 Wk 6: October 10 Groups and Teamwork Communication Read book chapter 6 & 7 Wk 7: October 17 Power and Influence in the Workplace Read book chapter 8 Wk 8 : October 24 Conflict and Negotiation in the Workplace Submitting the Review and Research of the first Topic of the class project for feedback Read book chapter 9 Wk 9: October 31 Quiz 2 Organizational Culture (Chapters 5, 6, 7,8, and 9) Read book chapter 10 Wk 10: Nov. 7 Leadership in Organizational Read book chapter 11 Wk 11: Nov. 14 Decision Making, Creativity, and Ethics Read book chapter 12 Wk 12: Nov. 21 Organizational Structure Read book chapter 13 Wk 13: Nov.28 Organizational Change Read book chapter 14 Assignment due Wk 14 December 12 Final exam Cumulative (Chapters 1-14) MGT 2030 Y Fall 2013 7
Grading Scheme for the Assignment A B C D F Content 60% of the marks of the assignment Excellent covered material in a superior manner. Excellent discussion and analysis of issues. Good integration of academic research. Good generally adequate coverage of requirements with acceptable academic research integrated into the report Adequate some good material. Lacks depth, insight. Issues could have been better developed. Needs more academic rigor. Too short insufficient discussion of topic. Too long too wordy, perhaps repetitive. Good editing job needed. Marginal a bare pass, showing poor grasp of the subject matter and inadequate use of the research. Inadequate/Fail issues neither described well nor evaluated, lack analysis. A B C D F Flow/ Cohesion 20% of the marks of the assignment Excellent logical flow of material with research integrated appropriately. Paper develops well. Good generally understandable. Some difficulty with the integration of research material. Could be clearer. Adequate separate segments are glued together. Lacks cohesion and integration. Marginal more problems than in the C paper. Fail no logic to the paper at all. Also consider: Hanging many points mentioned that are never developed, left dangling, and not addressed. Conclusion does not tie in with other sections. Jumpy paragraphs jump from one topic to another with no apparent plan. Thought process is very difficult to follow. Conclusion paper lacks conclusion totally, is inadequate, or does not follow though process developed in paper. Introduction jumped right into discussion of issues or did not adequately introduce topic. A B C D F Writing style 20% of the marks of the assignment Excellent style Good level of writing with an appropriate choice of language. Grammar, sentence structure, and punctuation well done. Good style generally good but could be written at a higher academic level. Grammar, punctuation, etc. appropriate. Inconsistent writing style. Obviously written by different people. Good editing job needed to make it cohesive. Adequate some mistakes, but meaning usually comes across. Phrasing and sentence structure could be a lot clearer. Marginal writing needs a lot of improvement. Many mistakes, which often detracts from the meaning. Phrasing and sentence structure Fail Paper cannot be read or understood. Other positive points (bonus marks): Creative an innovative approach to topic. Other negative points (deductions): Bibliography not extensive enough, lacks depth or not up-to-date. If they are not properly recorded using APA, there will be a 15-point deduction on your final mark. Footnotes not properly recorded. Comments suggestions given by instructor were not implemented. Instructions instructions on the course outline were not followed. MGT 2030 Y Fall 2013 8