Gulf Business Machines Corporate Profile

Gulf Business Machines Corporate Profile

Corporate Profile Our Mission GBM is the region s number one provider of IT solutions, leveraging industry-leading technologies and service capabilities to drive real business results for customers. To provide class leading end-to-end IT solutions, leveraging offerings from industry leaders such as IBM and Cisco, that enable our customers to achieve their business goals. At GBM we will always strive to provide exceptional value to our customers and will always be willing to go the extra mile for them. We will always employ great people and we will always aspire to provide them with the best possible environment to innovate, grow and learn. We have nurtured partnerships with the world s leading technology companies and invested in a talented, skilled workforce who implements innovative solutions that cater to customer s specific, complex and diverse business needs. With on-theground, readily available expertise, GBM provides round-the-clock support to customers across the region. Drawing on a 25-year heritage in the region, GBM has an established presence in every country in which it operates, bringing strong understanding of local needs, coupled with access to international expertise and technologies. Our Vision To be viewed by our customers as the partner with the most critical role for their future success. To become as fundamental to the future success of our customers as they are to ours. 2

Our Strengths Regional Presence with Global Partners Innovative Industry Solutions We have well established offices in the UAE (Abu Dhabi, Dubai and Sharjah), Qatar, Kuwait, Oman, Bahrain and Pakistan (Karachi, Lahore and Islamabad) We are the General Marketing and Services Representative of IBM World Trade Corporation, for the GCC (excluding Saudi Arabia). This unique partnership provides GBM with exclusive remarketing and distribution rights of many IBM products. We have a key partnership with Cisco, being a Cisco Gold Partner across the GCC, Silver Partner in Pakistan and in 2014 becoming the only partner across the GCC to achieve Cisco s Master Specialization in Collaboration and Security. We also have partnerships with other leading companies like Lenovo, Toshiba, VMWare, Citrix, F5 and Schneider. Our 24x7 local support to clients, having both remote and on-site capabilities We bring industry domain knowledge expertise, including but not limited to: Banking Defense and Police Distribution / Trading & Services Government Oil & Gas Retail Telecom Travel /Transportation We follow industry proven methodologies to deliver solutions Highly Skilled People with Deep Regional and International Experience We invest heavily in training and enablement of our people We have over 850 different vendor certifications We can adapt and quickly leverage resources stationed in the various locations 3

Key Indicators Year of establishment 1990 People employed 1450 Total vendor certifications 850 Countries covered by GBM 6 Nationalities of employees 53 People with over 5 years of service 35% of workforce What Do We Do? GBM helps clients to do their business better through: a comprehensive portfolio of solutions an extensive range of products our expertise in services as well as first-class training a dedicated local support 4

Solutions We provide complete end-to-end IT solutions designed to meet your needs. Our added value is based on industry know-how and experience gained from hundreds of major projects across various industry verticals. Some of our solutions are: Business Analytics Business Process Management Correspondence Management System Data Virtualization Solution Engineering and Intelligence Solutions Enterprise and Data Center Networking Enterprise Marketing Management Governance, Risk and Compliance Healthcare Performance Management High Performance Computing Information Management Mobility and Wireless Solutions Performance Management Physical Security and Audio Visuals Private and Hybrid Cloud Retail Banking Data Warehousing Retail Solutions Security Solutions Social Program Management Platform Software Defined Infrastructure Storage Infrastructure Optimization Virtual Desktop Infrastructure GBM has built deep expertise around many domains that are critical for business. Cyber security is an example, where GBM has developed IT Security Framework that ensures that you are safeguarded from people, data, applications and infrastructure security risks, whilst meeting mandatory governance, risk and compliance legislations. 5

Products Originally established through its exclusive partnership with IBM, GBM has continued from strength-to-strength in providing an extensive range of systems, software and networking products to the local markets, both directly to end-users and to our services partners who add further value. Systems: GBM is the sole provider of IBM servers and many enterprise storage products, as well as leading provider of Lenovo s range of hardware and Toshiba s POS solutions. Systems and servers Storage Rack & Blade Intel Servers Cloud Converged Systems Power Systems (Unix, Linux) PureFlex System VersaStack Software defined environment z System High Performance Computing (HPC) Enterprise Storage Server FlashSystem Network attached storage Software defined storage Storage area networks Tape Library Virtual Tape Library Unified Storage System Elastic Storage 6

Software: GBM provides the most comprehensive range of IBM software. With a large internal team and a vibrant community of partners, GBM embodies the best mix between skills on IBM technologies and knowledge of local market needs, expectations and challenges. IBM Software Application Infrastructure Asset And Facilities Management Big Data Business Analytics Cities Management Cognitive Computing Commerce And Ecommerce Connectivity And Application Integration Continuous Engineering Data Refinement, Integration And Governance Data Warehousing Databases Devops Digital Experience Enterprise Content Management Enterprise Modernization Enterprise Social And Mail IT Service Management Intelligent Business Process Management Marketing And Merchandising Mobile Development And Integration Mobile Management And Security Operating Systems Procurement Security Software For z System Talent Management Unified Endpoint Management 7

Networking: GBM has been a Cisco Gold Partner across the GCC since 2003 and a Silver Partner in Pakistan since 2007. GBM s more than a decade-old partnership with Cisco add considerable credibility and ensure that GBM professionals hold the highest level and up-to-date industry certifications. In 2014, GBM was the only partner in the GCC to achieve Cisco s Master Specialization in Collaboration and Security. This unique portfolio is complemented by Cisco s Advanced Technology Provider (ATP) specializations. We can deliver end-to-end network solutions and infrastructure projects in all phases from inception to planning, implementation, monitoring and optimization by using our valuable industry experience, highly focused approach and qualified resources across the region. Networking Portfolio and Solutions Networking Services Audio Visual Data Center & Cloud Networking Data Center Infrastructure Enterprise Networking Network Security Physical Security Structured Cabling Telepresence and Video Voice & Unified Communications Wireless & Mobility Advance Services Implementation Services Project Management Support/Managed Services 8

Services GBM Services work closely with many of the company s specialized divisions, providing an end to end portfolio of services. GBM Services help customers to plan and design solutions around software, hardware and network. GBM services also implement these solutions with a very well defined project management methodology. Certifications and continuous training of our teams ensures that we deliver services of the highest quality. GBM services can also support and manage customers/customer environment with a best in class support and management infrastructure and resources using industry recognized best practices. GBM services also offer a diverse portfolio of learning and education services using certified IBM, Cisco and OEM training in our state-of-the-art facilities. We can also deliver customized training on-site to meet your requirements. Certification and continuous training of our teams ensures that we deliver services of the highest quality. Planning and Design Services Planning and design of hardware, network Planning & design of Middleware, Business Analytics and Content Management solutions Business Continuity planning Implementation services Hardware IBM (server and storage), Cisco and other non-ibm Solutions around middleware Business Analytics and Content Management solutions Business Continuity and Resiliency Virtualization implementations servers/desktops Storage, backup and migration Various operating system implementations Project Management services Support and Operation services IBM hardware maintenance IBM software support Operational support and management Cisco maintenance & support Data center and site equipment maintenance Select non-ibm hardware and software Health check and preventive maintenance OEM maintenance Data Center relocation Learning Services Courses on IBM hardware and software Courses on Cisco and other networking products Soft skill training 9

We Invest In Human Capital Investment in over 1,450 employees takes a priority in our company. Each and every consultant, architect, business and technical staff is encouraged to get certified, and to date, GBM is proud to have over 850 certifications across all our lines of business. The result, GBM s specialized team is well equipped to address the ever-evolving, industry-specific IT demands in every market. Without the skilled and highly dedicated people, we will not be able to take pride in our commitments to clients. 10

Our Leadership Chief Executive Officer Philippe Jarre Abu Dhabi Miguel Khoury Bahrain Abdulla Ishaq Dubai Ashok Bhola Kuwait Piero Corsini Country General Managers Oman Ahmed Auda Qatar Soubhi Chebib Pakistan Aziz Ahmed Lines of Business VPs VP of Software Group Kevin Jones VP of Systems & Technology Group Andreas Weiss VP of Intelligent Network Solutions Hani Nofal VP of Services Rodrigo Naranjo Functional Chief Financial Officer M. Haneef Akthar VP of HR & Communications Shawki Hussain Director of Operations Sudarsan Chakravarthy GBM Distribution & GBM Services GBMD GM Akram Ayyad GBMS GM Mathew Joseph 11

Our Awards GBM is an award-winning organization and has been the recipient of several prestigious awards especially from IBM and Cisco. 2015 Networking Integrator of the Year 2015 The Integrator ICT champions Awards IBM Centre of Technical Excellence for Business Partners Award for Power with AIX with Distinction - GBM Pakistan IBM Centre of Technical Excellence for Business Partners Award for Power with i - GBM Pakistan Certificate of Achievement for Power Systems Specialty in 2015 - GBM Pakistan Cisco Best Enterprise Partner Award Global Partner Summit in Montreal, Canada GBM awarded Best Enterprise Partner Award in the Middle East & Turkey region for Cisco s fiscal year 2014. Cisco Best Services Partner Award Global Partner Summit in Montreal, Canada GBM awarded Best Services Partner Award in the Middle East & Turkey region for Cisco s fiscal year 2014. Top Award for Security Software - IBM InterConnect Business Partner Summit 2015 2014 Cisco Channel Customer Satisfaction, Excellence 2014, Cisco Systems Best Partner of the Year, Middle East, Africa, Russia and the CIS region, Cisco Global Partner Summit 2014, Las Vegas Best Business Partner Award for Volume Business System x Qatar & UAE Best Commercial Partner of the Year, Middle East, Africa, Russia and the CIS region, Cisco Global Partner Summit 2014, Las Vegas Best Services Partner of the Year, Middle East, Africa, Russia and the CIS region, Cisco Global Partner Summit 2014, Las Vegas 2013 System Integrator of the Year - Network World Middle East Awards System Integrator of the Year - Channel Middle East Awards Best ICT Solutions Provider of the Year - Bahrain International egovernment Forum GBM Pakistan Business Partner of the Year 2012 - IBM BPEC Outstanding Overall Software Performance 2012 Award - IBM BPEC 2012 Virtualization Partner of the Year - Red Hat EMEA Partner Road Tour Commercial Partner of the Year - Cisco Partner Summit Services Partner of the Year - Cisco Partner Summit Systems Integrator of the Year Award - Reseller Middle East Partner Excellence Awards Storage Integrator of the Year Award - 6th edition of VAR Channel awards Systems Integrator of the Year Award - Network World Middle East 3rd annual awards GBM Qatar: Top Win Back Deal - IBM Business Partner Executive Conference 2011-2010 Systems Integrator of the Year Award - Reseller Middle East Partner Excellence Awards ACN Top 20 System Integrators in the Middle East Services Partner of the Year - Cisco Partner Summit in 2011 Public Sector Partner of the Year - Cisco Partner Summit in 2011 Cisco Enterprise Partner of the Year - Emerging East, UAE Cisco Partner Summit Best ICT Solutions Provider Bahrain egovernment Excellence Awards 12

Our Industry Expertise GBM has vast expertise across all major industries. Some of the industries are highlighted below with some examples of what GBM can offer. Banking & Financial Services We have a deeply rooted banking and financial services expertise and experience right across the region. We have enabled many banks and financial institutes to transform from being sets of disconnected entities to being unified, agile and efficient organizations. Our experience includes supporting critical core banking deployments, harnessing big data to help banks achieve critical objectives for transformation, securing people, data and applications, providing governance, risk & compliance solutions and helping banks and financial institutes to engage with their customers through smarter enterprise marketing. Defense & Police Working in partnership with civil and defense entities, we understand the unique challenges and struggles they face. We are able to deliver innovative solutions to support of civilian, defense, and intelligence agency programs to ensure that they can respond quickly and efficiently. Our solutions include business intelligence that enable armed forces to respond quickly, secure the most critical data for border controls, and help defense entities to design and manage resilient data centers to meet national security challenges. Retail, Distribution, Trading & Services Our distribution and retail expertise and experience enable clients to meet their customer expectations and stay competitive. We provide fully integrated solutions for retail, logistic and financial systems. Through a combination of software and hardware, we help to optimize sales pricing and generate real-time promotional offers at point of purchase, as well as providing business process management for efficient operations that help meet critical shipment windows, just-intime inventory management and e-commerce services. 13

Government We recognize that governments, whether local, state or federal, are under constant pressure to provide greater IT efficiency and optimization to meet their national objectives. Amongst the array of solutions, we can provide virtualization and cloud solutions to improve efficiency and reduce costs, enable citizens and government workers to access resources anytime, anywhere with mobile computing and apps, as well as big data solutions that enable real-time decision-making. Oil & Gas We have a long history in helping upstream and downstream organizations to stay ahead with scalable and resilient IT solutions. We help to improve productivity with stronger management of human capital, enhance efficient scheduling and better assets management, and allow complex reservoir simulation, seismic analyses, and 3D modeling through the provision of high performance computing. Telecom Technology is at the heart of telecommunication industry. We provide industry leading technology that enables companies to operate in a lean and agile way, maximize their network capacity, and deliver a consistently high-quality customer experience. Using sophisticated analytics platforms, we help to turn structured and unstructured data into insights, allow companies to reach new markets with secure, scalable cloud solutions, assist with development of feature-rich, multi-platform mobile applications, and ensure ways to manage churn through digital customer experience management and customer behavior analysis solutions. Travel/ Transportation The region in which we operate has some of the newest and most innovative road, rail and air transportation systems in the world. We are proud to be a contributor toward this success through our rich experience of this sector. Amongst the many solutions we provide deep visibility of IT network management to ensure major airports are operating efficiently, the largest airlines use our back-end systems and services to maintain competitive edge, we help civil aviation authorities to ensure airspace remains safe and provide smarter solutions for road and transport authorities across the region to help keep cities moving. 14

Our Commitment To You We are focused on your success more than ever, and that s why we are continuously developing industry and technical skills of employees, adapting our internal processes and re-aligning our position in the market to deliver value to you. We are committed to make a difference to your business, and that s our promise. 15

Gulf Business Machines