1. Mission, Relation to the College and Overview of the Student Services Program

SBCC Program Review 2013-14 : Counseling Print Page Division: Educational Programs Support Unit: Counseling Prepared By: Carmen Rivero and Gwyer Schuyler Mission, Relation to the and Overview of the Student Services Program State the mission of your program/service. (What does your program/service do?) This mission statement will be incorporated into the description of the program/service in the Catalog. The Mission of the SBCC Counseling Center is to support the educational, vocational, and personal development of students by offering a wide range of counseling and instructional services. The counseling faculty assist students with decisions related to their career aspirations, educational goals, academic planning, and personal social choices. Beyond services directly offered to students, the counseling faculty further the mission of supporting student development through active involvement in college committees, and through collaboration and consultation with instructional faculty and administrative staff. We plan to review and possibly update this mission statement in light of the new college wide mission statement. 2. Identify or outline how your program/service contributes to the mission of the. Please limit to a single paragraph. Our unit contributes to successfully carrying out the mission of the college by serving students in numerous functions including transfer education, vocational/technical education, developmental education, community service, Honors programs, enrollment management and continuing education. Our counseling faculty is committed to serving students with different backgrounds, ethnicities, aspirations and needs. By providing holistic counseling based on counseling and student development theories and practices we strive to carry out the goals of the mission by: assisting student with their transfer goals, 2. assisting students to plan and complete their associate degrees and/or certificates, 3. assisting students to comprehend the demands and expectations of being a college student, particularly those students in remedial courses who are enrolled to improve their reading, writing, math and computer competencies. This is done through orientations, advising, study skills and counseling practices. 4. participating in outreach efforts to the local high schools and community programs. 5. providing comprehensive orientations, groups advising sessions, in class educational planning workshops, holistic counseling. 6. collaborating with the Continuing Education program staff and faculty. 7. teaching courses that focus on personal development practices and academic planning for student success. 8. assisting with enrollment practices such as pre requisite reviews and registrations procedures. 9. collaborating with faculty teaching Honors courses and working with the Honors committee to ensure student s academic experience is enhanced. Consequently, our quality counseling programs, staffed by professional counseling faculty, are critical to ensuring that students achieve their educational and career goals. Today s students face a myriad of complex academic and personal issues. By assisting students in identifying those issues and dealing effectively with them through academic, career and personal counseling, our faculty provides a means for students to learn, and to be successful both academically and personally. 3. Describe the functions of your program/service. Counseling services include: assessing students by a process that is based on multiple measures and diagnosis of students' academic abilities, disabilities, and weaknesses; assisting students in clarifying academic goals and selecting a program of study; educational planning for transfer, associate degree, certificate programs and skills competency awards; assisting with clarifying choices and actions, as well as decision making, planning, and transitioning; making referrals to other support services when a need is indicated; intervening when students' academic performance is at risk; and providing follow up (e.g. academic mentoring, early alert processes and student success counseling). The following represent the major counseling practices and tasks that can be and are performed by counseling faculty in the Counseling Center: counseling, in which the student is assisted in assessing, planning and implementing his or her immediate and long range academic goals. 2. Career counseling, in which the student is assisted in assessing his or her aptitudes, abilities and interests, and is referred to appropriate career center services. 3. Personal counseling in which the student is assisted with personal, family and other social concerns, when that assistance is related to the student s education. 4. Crisis intervention, either directly or through cooperative arrangements with other resources on campus or in the community. 5. Multicultural counseling, in which students are counseled with a respect for their origins and cultural values. 6. Outreach to students and community to encourage them to avail themselves of services, focusing on maximizing all students potential to benefit from the academic experience. 7. Consultation to the college governance process and liaison to the college community to make the environment as beneficial to the http://flssprview.sbcc.edu/printview201314.aspx 1/16

intellectual, emotional, and physical development of students as possible. 8. Research and review of counseling programs and services with the goal of improving their effectiveness. 9. Training and professional development for counseling staff,and others in the college community. All Counselors have significant responsibilities in program leadership and program management, specifically Athletics, Veterans, Honors, Health Technologies including HIT/CIM online program, Personal Development instruction, International Students, ESL, Department Chair duties, degree application processing, On line operations (Web pages, ASKME, on line advising/counseling general), Technologies (SARS, STARRS, DARS, Pipeline, Banner), Training and Professional Development, Scheduling, coordinating and conducting year round group advising sessions. In addition, full time counselors are serving on all senate committees and the majority of college wide committees. 4. Provide an Organizational Chart of your program/service (including all levels of service and classified staff positions). If necessary, provide very brief narrative descriptions by numbering the chart and including a numbered list with clarifications on a subsequent page in the file. Please name your file using the following naming convention: OrgChart_[AdminUnit_YourName].doc For example, 'OrgChart_ProgramName_JDoe.pdf' or 'OrgChart_ProgramName_JQPublic.doc' View Org Chart 2. History History (update) since the last program review. Describe the major developments, activities, changes and/or projects in the program/service since the last program review. We place a high value on professional development and training. ACC has taken the lead role in providing bi weekly, comprehensive and up to date training to the entire faculty in the SBCC Counseling Department (ACC, Transfer Center, EOPS, Financial Aid). We research, plan, organize, and conduct the training sessions based on agendas that are determined by the department chair in consultation with the counselors. In addition this Fall 2013, all full time and adjunct counselors were invited to attend the University of California Counselor Conference and the CSU Counselor Conference. 2. We place a high value on the utilization of technology to assist in increasing our services, and making them more efficient. As a result we are innovative in the development of web based services that are available to more students; i.e. online orientation and advising programs, online counseling and online degree applications. 3. We place a high value on collaboration and consultation with other academic departments, educational support centers and administrative units. Through active campus committee participation, the ACC faculty exchanges important information that instructional faculty and student support staff who must know when discussing topics relevant to students issues and concerns. 4. We place a high value on providing excellent support services to the increasing student population. In order to accommodate this increase we are developing alternative service delivery models to meet the demands on the department. From this innovation, ACC faculty has taken an outreach approach; presenting to students in the classrooms, in workshops, and online. 2a. List the goals and program recommendations in the program's/service's last program review and how the program/service has responded to those goals and recommendations. 1)Review and update Counseling website and other online counseling tools. The department website was reviewed quarterly for accuracy. resource links and new information was incorporated. 2)Explore bringing the new student online advising program in house either with the existing program or with a new design. This goal was accomplished. student online advising now resides within the department webpages. 3)Collaborate with the Transfer Center and Career Center to ensure that students receive high quality and timely academic counseling in order to meet their academic, career and transfer goals. Ongoing meetings were held and collaborative efforts were designed between the Counseling Center, Transfer Center and Career Center. 4)Continue to enhance our counselor training program. A list of core competencies was finalized and a departmental meeting was held to discuss changes to the training program. 5)Counseling faculty and student support involvement with the STEM and Cooperative HSI's grants. Counseling faculty were integrally involved in the design and implementation of all grant funded initiatives in which counseling support and advisement were needed. 6)Collaborate with the Express to Success Program in order to increase the number of students who progress from basic skills courses to collegiate level courses. Two full time temporary counselor positions were secured, expanding the available counseling hours to serve ESP students. ACC faculty participated in ESP workshop/training sessions. Regular updates are held with the ESP counselors and the ACC faculty. 7)Continue to collect SLO data and develop a framework with other student services centers for systematically utilizing data. Data was collected during Next Semester Plan in class workshops and during one on one counseling sessions. Data was entered into the new SLO student services software. All deadlines were met for the SLO cycle. 8)Continue to explore the use of technology to enhance counseling services. Faculty continue exploring how to reach out to students using the most up to date technology, such as videos, instant chat, CCC Confer,U.direct electronic student education plans, etc. 9)Collaborated with the Matriculation Student Success Counselor in order to improve interventions for students on probation/disqualification. A Student Success cluster of counselors worked with the coordinator to strengthen counseling services for probation/disqualification students. This goal has been discontinued as a result of the elimination of the Matriculation Student Success Counselor position. http://flssprview.sbcc.edu/printview201314.aspx 2/16

10)Explore and develop new or expanded methods of identifying and reaching out to students who may be eligible or close to eligible to receive Associate degrees. This goal is being fulfilled by the Dean of Educational Programs utilizing DARS to identify and award AA/AS degrees to students via batch degree audits. This goal may be revisited. 11)Develop and seek approval of an academic planning credit course for fully online students to teach students how to create a student educational plan (SEP). This goal was accomplished as course was approved by CAC. This goal may be revisited as a means of fulfilling the mandates of the Student Success Act. 12)Strengthen instruction to ESL students to support student success. PD 102A was offered to ESL students as a college orientation and success course. 13)Offer Planning courses to the general student population. This goal was suspended until a later date contingent on college budgets and resources. This goal has been renewed as a means of fulfilling the mandates of the Student Success Act. 2b. Describe the strategies that have been used to accomplish the goals and recommendations. See previous question for strategies used. 2c. Comment on your experiences with, or observations of, the effectiveness of these strategies in achieving their intended purposes. Because the strategies employed to achieve our goals and objectives have been so effective, we will plan to continue to follow these models as a department. In particular, we will continue to engage all faculty in workgroups to achieve our goals and we will continue to work collaboratively with the dean and other faculty and staff. 3. Statistical Data Analysis Statistical data for the last three years will be provided by the Office of Institutional Assessment, Research and Planning by the start of the Fall semester. The data will include: Student Information Appropriate institution maintained data (e.g., SARS, STARRS, SIRS, student surveys) Additional data (e.g., client surveys, interviews) used to prepare program review report Go to library of Program Review Data Files > 1a. Write about factors and trends that the program/service believes are important to its planning and resource needs and comment on your program's/service's insights on why they are occurring. Several major factors have been identified that are important to the ACC planning and resource needs: Human Resources As student enrollment has grown from 11,000 in 1998 to 18,637 in the Credit division. ACC has experienced a disproportionate ratio of students to counselors. This results in an increased demand for services with less counseling faculty to provide the services. In response to these demands, more full time counselors need to be hired. While our part time counseling faculty members are stellar in their commitment and expertise, full time faculty leads to greater continuity of information, consistent practices, lower turnover, and more contact with instructional faculty. Below are areas that we have experienced an increased workload over the past several years. * The Honors Program continues to experience growth in its program which has increased the number of students seeking academic counseling. *Athletics: We are still experiencing an increase in prospective athletes who seek counseling services. This doubles the number of students in that cohort. * We are also experiencing an increase in the number of transcripts that need to be evaluated for the health tech program. In particular, the Associate Degree Nursing (ADN) program has experienced close to a doubling the number of applicants. Each application requires counselor time for evaluation. *HIT requests for transcript evaluations have also increased significantly and are straining our ability to maintain adequate turnaround time. *There is an increased use of our on line ASKME services. *The Veterans program has increased its enrollment by approximately 37% since SBCC s membership in the Service Members Organization and SBCC policy change in granting credit for military training. This increase has increased demand for our veterans services. * ACC has been impacted by the pre requisite procedures resulting in an increase in students requiring counselor assistance with the procedure. Technology We have limited resources to adequately address the students' increased use of technology to request our services. Currently, we http://flssprview.sbcc.edu/printview201314.aspx 3/16

respond to students by phone, email, "askme" through the Online Advising site, and "Facebook." They request our services for counseling, external transcript evaluation for the SBCC AA degree and for transferability to four year colleges, degree checks, degree/certification application, and general questions. As a result of the limited staffing we are challenged by the increased work load generated from these virtual contacts. The development of new web based programs and the improvement of existing programs is limited by the lack of information technology support. Currently, counselors are being asked to use their time to maintain and update web information and employ new technologies to reach out to students. These are time consuming tasks that would normally be dedicated to student contact. We lack access to a workflow system that assists with clearing advising registration holds, utilizing on line forms and streamlining petition processes so our services can become more efficient. The development of a workflow system that is web based would help dramatically in streamlining the time consuming procedures for both faculty and staff. Training There is not enough funding available to provide a training program that would enable counselors to attend important professional development activities and conferences. Facilities We currently collaborate with the CNEE Department to use their computer labs for new student advising sessions. While this arrangement addresses our current need, our long term goal is to have a dedicated Counseling student computer lab and workshop space. We do not have adequate space to house our counselors. Often there are three counselors to an office on a given day, and/or one counselor is using three different offices, which is a logistic challenge, and lowers efficiency. 1b. Describe how the program/service is responding to these changes. In light of the ever increasing student demand for academic counseling services, below are ideas generated by our counseling faculty for improving the efficiency of providing counseling services: * Develop a plan of counseling services for first year students, incorporating virtual tools as appropriate. *Create a year round schedule of classes so that students can plan throughout the semester. This would distribute the workload throughout the year. *Increase travel and conference funding. This will enable counselors to attend conferences to stay abreast of latest transfer and advising information. One specific need is to be able to regularly attend the NCAA Advising conference. Our athletic counselors have not been able to attend in the last several years. The information is critical to the correct advising of student athletes. Student Learning Outcomes (SLO) Assessment Student SLO performance reports 2a. Provide a brief description of your analysis of the student performance data on the program SLOs and Institutional SLOs (ISLOs). We have collected SLO data for the following services: One on one counseling sessions; 2. Next Semester Plan in class workshops; and 3. PD 149B Planning for F1 Visa students. Analysis of SLO data shows that in one on one sessions, counselors are using effective practices to help students understand their next step to reach their goal. In our Next Semester Plan workshops and in PD 149B, counselors are also showing effectiveness in teaching students how to understand their English and math assessment scores so that they can plan their courses. SLO data will be continued to collected and counselors will continue with an ongoing dialog toward quality improvement of our services to support student learning. 2b. Summarize the strategies your program/service has implemented to improve student achievement of its program SLOs and ISLOs. Include the documented and/or perceived changes in student learning. Discussions are ongoing among counselors to continuously improve the content and materials presented to students in the Next Semester Plan in class workshops and in PD 149B. 2c. Review your program's/service's SLO Implementation Cycle Plan and indicate whether or not you are on target for its completion. Explain any changes to your SLO plan. We have completed the SLO Implementation Cycle and will continue with the cycle of data collection each semester and the analysis and drafting of improvement plans each year. Faculty Information (if applicable) Faculty head count (contract and adjunct) TLU and FTEF totals (by contract and adjunct) Contract overload for department by year 3. Where appropriate, explain how the faculty information noted above is affecting the program's/service's ability to achieve its mission and/or objectives. http://flssprview.sbcc.edu/printview201314.aspx 4/16

Faculty head count: 7.6 contract (100% FTE faculty reassignment to Articulation, one reduced contract for planned retirement), one 1 year temporary full time contract, and 18 adjunct. TLU Full Time Faculty: 194 FT Equivalent Faculty:: 16.6 TLU Adjunct Faculty: 158 Adjunct Equivalent Faculty @ 10 TLUs: 15 Instruction (PD 149B 6 TLUs for Fall 2013, planned 6 TLUs for Spring 2014. NOTE: PD 149B TLUs have been allocated from international student fees.) Program/Service Revenue and Expense Data General Fund unrestricted and restricted budget (costs) Full time equivalent (FTE) employees and costs Total expenditures per year Revenue generated by program (where appropriate) 4. Where appropriate, use this information to identify your faculty, staff and resource needs. GENERAL FUND UNRESTRICTED EMPLOYEE SALARIES/PAY AND COSTS: Full Time Faculty Equivalent(FTE):16.6 Full Time Faculty cost: $ 888,360 Classified Employee salaries and costs: $47,349 Adjunct Faculty pay and costs: $647,204 Hourly Staff pay and costs: $9,844.00 Hourly Student pay: $12,722.00 Total General Fund Employee salaries/pay and costs: $1,942,290.5 GENERAL FUND RESTRICTED EMPLOYEE SALARIES/PAY AND COSTS (Student Success and Support): Full Time Classified Employee salary and costs: $60,904 Adjunct Faculty pay and costs: $74,637 Hourly Student pay: $10,000.00 Total General Fund Restricted Employee salaries/pay and costs: $145,541 Total Expenditure per year: $2,087,835 Revenue generated by the program: No Revenue 4. Programs and Curriculum 1a. Review the list of the department's/program's courses and indicate on the Curriculum Review Checklist if they are upto date or need to be revised. For those courses in need of revision, indicate the anticipated date that the course(s) will be sent to CAC for review. Course of Record Outlines (formerly Course of Study Outlines) need to be modified to reflect changes in Title 5. The following factors should be considered in conducting the review of your courses: Knowledge requirements Skills/competency requirements (course sequences, pre requisites, co requisites and advisories) Instructional methods http://flssprview.sbcc.edu/printview201314.aspx 5/16

We have reviewed the Curriculum Review Checklist and a Course Improvement Plan was submitted for all courses taught under the Counseling Center by Fall 2012. PD149A Has been approved for CAC. PD 102A The SLO cycle has been completed with CIP written and submitted. The course outline of record will be reviewed for possible revision. PD 149B The SLO cycle has been completed with CIP written and submitted. The course outline of record is up to date. 1b. Please note on the Curriculum Review Checklist whether or not the SLO addendum has been entered into the 's SLO Reporting System. Identify the anticipated date the course SLO addendum will be entered into the 's SLO Reporting System for those courses for which SLOs need to be developed. Go to library of Curriculum Review Checklists > Check this box to confirm that you have updated the Curriculum Review Checklist. 5. Collaboration with Other Units Including Instruction, Student Services and/or Administrative Units Discuss any collaborative efforts you have undertaken with other units of the. Offer an assessment of the successes and challenges in working with these units. Collaboration and consultation with other academic departments, educational support centers and administrative units is one of the major vehicles for distribution of information. These forums include the following; campus wide and Senate committee participation, staff meetings, resource days, center updates (Transfer Center, Transfer Academy, Financial Aid, EOPS). The ACC co chairs meet monthly with the other center directors and program coordinators to review issues and be updated on the events, activities and projects. These meetings are very productive because of the mutual goals within the counseling department and the collegiality of the committee to work together and collaborate. With regard to improvement of communication, the Curriculum Advisory Committee information is critical for counselors. Developing a system where counseling faculty can review CAC notes in a timely manner would be invaluable. Perhaps with the new system being developed that will soon be possible. Also, we could increase the number of department presentations to ensure the latest information is being provided to the counseling faculty. An area that is also important for information flow is the course equivalent databases being developed by the Transcript Evaluation Office, DARS and Articulation Office. As these databases increase, counselors will be able to rely on the information, build on it and become more effective and efficient in external transcript evaluations. 6. Outreach Activities Discuss any activities or projects you have undertaken with other educational institutions (high schools, colleges or universities), the community and/or business/industry. Describe any new outreach activities that you are considering. Coordinate with local high schools for new student orientation and advising Attend advising workshops for students at local high school campuses Present at local high school counselor breakfast on campus at SBCC Attend yearly local college fair Participate in UC SBCC yearly meetings with UCSB Deans, Admissions, of Letters and Science, of Engineering, of Creative Studies Interface with UC Admission Reps and Advisors Coordinate medical field conference for SBCC students with SBCC/UCSB faculty 7. Recommendations for Improving the Effectiveness of the Program Review Procedure List suggestions for changes that will make the program review process more helpful to your program/service. We suggest that during flex time, a workshop be held on the Program Review process so that new department chairs and faculty can better understand its purpose. 8. Program Review Template: Goals List your unit's major goals and related objectives for the upcoming year. List one goal per row. Add new rows for goals as required. If not clear in your table, detail if and how you met the goals and objectives you set in the prior year. Links to Major Goals & Objectives for Unit http://flssprview.sbcc.edu/printview201314.aspx 6/16

Priority Goal 1 Support and implement Student Success Task Force recommendations and mandates. 2 Decrease counselor to student ratio. The current ratio at SBCC is 1 FTEF (full time equivalent faculty) for every 1866 students. The 2003 CCC Senate Consultation Council Task on Counseling recommends a counselor to student ratio of 1 FTEF: 370 students 3 Continue to develop and implement the use of technology to enhance counseling services such as Grades First (advising management system), UDirect (electronic education plan), COMEVO (online advising management program) and ACC website. 4 Explore new avenues to provide academic counseling support to students from out of the area and to middle majority groups. 5 Enhance Counseling faculty support, Goals & Plans Plan 2009 2012 Dist. Technology Plan 2009 2012 Plan: Goal 3 Plan: Goal 3 Plan: Goal 3 Plan: Goal 7 Dist. Tech Dist. Tech Plan: Goal 3 Plan: Goal 3 Office/Person Responsible for Completion All department faculty will be responsible for the support of this goal. All Counseling Faculty with leadership from the department co chairs A full time faculty member has been designated for each initiative. A full time faculty member has been designated to lead this effort. Faculty work groups have been Objective Goal 1, Objective 1: Faculty will stay informed of 2. Goal 1, Objective 2: Work Goal 2, Objective 1: Increase the number of fulltime counseling faculty Goal 3, Objective 1: Work collaboratively with Dean, Media Services, and other related areas to implement new technologies. Goal 4, Objective 1: Identify other faculty members to work on this project. 2. Goal 4, Objective 2: Set up an action plan. 3. Goal 4, Objective 3: Design new outreach methods for these student groups. Goal 5, Objective 1: Continue department wide discussions among faculty Anticipated Completion/Measure of Success Ongoing analysis of regulations and monitoring of other colleges' efforts. 2. 2. Ongoing dialog. Present proposal to the academic senate Each project has a timeline and action plan. The lead faculty member will pull together a faculty team. 2. The faculty team will outline plan. 3. The faculty team will develop new outreach methods. Status In 2. In In In In 2. In 3. In Ongoing dialog. In Comment 2. 2. 3. http://flssprview.sbcc.edu/printview201314.aspx 7/16

collaboration and involvement with serving rapidly increasing special populations and emerging grant initiatives (e.g. STEM, ESP, student receiving financial aid, International Students, Honors, student athletes, Veterans, online students, and ESL. 6 Offer Planning course (PD149A) to the general student population. Plan: Goal 3 Plan: Objective 5 Plan: Objective 10 established for each special population and each grant initiative. A faculty work group will be established. and with college administration to address the challenges of balancing resources and student needs. Goal 6. Objective 1: Get course modification proposal approved through CAC to increase PD 149A to 1 unit and to allow it to be taught online. 2. Goal 6, Objective 2: Prepare moodle classroom and course materials. 3. Goal 6, Objective 3: Train counselors who will teach the course. The course modification proposal has been submitted to CAC. 2. Course materials will be prepared. 3. Counselors will be trained. Complete 2. Postponed 3. Postponed 2. 3. 7 Collaborate with other departments to enhance students first year experience such as Weekend of Welcome. 8 Continue to follow SLO cycle (data collection, analysis and improvement plans). 9 Continue enhancing our counselor training and evaluation. 10 In order for students to meet their academic career and transfer goals, ACC will continue to Collaborate with the Transfer Center and Career Center to ensure that counselors have the latest information so Plan: Goal 3 Plan: Goal 4 Plan: Objective 1 Plan: Objective 3 A faculty work group will be established. A full time faculty member has been designated to coordinate SLO efforts. Designated faculty members will be responsible for training and evaluation. Department co chairs and training counselor. Goal 7, Objective 1: Begin/continue discussions with other areas to formalize/integrate/coordinate first year experience programs. Goal 8, Objective 1: Establish an annual timeline to meet each component of the SLO process. Goal 9, Objective 1: Bolster and formalize the counselor training process. 2. Goal 9, Objective 2: Provide continuity across adjunct faculty evaluations by designating one full time counselor as coordinator. Goal 10, Objective 1: Perspectives from the Counseling Center faculty are presented and factored into the transfer plan. 2. Goal 10, Objective 2:Programs are offered seamlessly across the three centers. 3. Goal 10, Objective 3: Hold a meeting once per semester across the three centers. Ongoing discussions An annual timeline has been established to meet each component of the SLO process. Ongoing efforts. 2. One full time counselor has taken the lead to coordinate adjunct evaluations. Ongoing dialog. 2. Ongoing communication and collaboration. 3. Ongoing. In In In 2. In In 2. In 3. In 2. 2. 3. http://flssprview.sbcc.edu/printview201314.aspx 8/16

students receive high quality and timely academic information. Plan: Objective 4 Plan: Goal 4 9. Program Review Template: Staff Staff Needs: List/summarize the needs of your unit below. List one position per line. Add new lines for positions as required. In the description box, please note to which objective(s) from the Goals template the need relates. Staff Needs Priority Year Position Type Position Needed Related Objectives Hover mouse over text to view full objective Approx. Compensation Funds Source Status 1 2014 2015 Permanent Percent Time: 100% Position Title: Transcript Analyst Position Description: Full time staff transcript evaluation, AA degree evaluation, maintain ECE database. Goal 3, Objective 1: Work collaboratively with Dean, Media Services, and other related areas to implement new technologies. 2. Goal 1, Objective 1: Faculty will stay informed of 3. Goal 1, Objective 2: Work collaboratively with college administration to implement Salary $55908 +Benefits $26792 = Total $82700.00 1 2014 2015 Hourly Hours Per Week: 19.5 Days Per Year: 175 Position Title: Hourly Staff VI Position Description: This staff member would provide supprt related to counselor classroom presentations and advising workshops. Duties would include preparing materials and setting up classrooms, as well as following up with students after presentations to provide information and referrals. Goal 4, Objective 2: Set up an action plan. 2. Goal 4, Objective 3: Design new outreach methods for these student groups. Salary $9896 +Benefits $969 = Total $10865.00 1 2014 2015 Permanent Percent Time: Position Title: Information Systems Specialist III Goal 3, Objective 1: Work collaboratively with Dean, Media Services, and other Salary $80964 +Benefits $31928 http://flssprview.sbcc.edu/printview201314.aspx 9/16

100% Position Description: Full time IT (Udirect, Electronic SEP, Grades First, Pipeline reports to IT but is dedicated to the Counseling Center. related areas to implement new technologies. 2. Goal 1, Objective 1: Faculty will stay informed of 3. Goal 1, Objective 2: Work collaboratively with college administration to implement 4. Goal 4, Objective 1: Identify other faculty members to work on this project. 5. Goal 4, Objective 2: Set up an action plan. 6. Goal 4, Objective 3: Design new outreach methods for these student groups. = Total $112892.00 10. Program Review Template: Faculty Faculty Needs: List/summarize the needs of your unit below. List one position per line. Add new lines for positions as required. Faculty Needs Priority Year Position Type Position Needed Related Objectives Hover mouse over text to view full objective Approx. Compensation Funds Source Status 1 2014 2015 Full time Counselor faculty position to fulfill requirements of the 2012 Student Success Act (Targeting populations based on academic markers, middle majority) Goal 2, Objective 1: Increase the number of fulltime counseling faculty 2. Goal 1, Objective 1: Faculty will stay informed of 3. Goal 1, Objective 2: Work 4. Goal 4, Objective 2: Set up an action plan. 5. Goal 4, Objective 3: Design new outreach methods for these student groups. 6. Goal 5, Objective 1: Continue department wide discussions among faculty and with college administration to address the challenges of balancing resources and student needs. 7. Goal 6. Objective 1: Get course modification proposal approved through CAC to increase PD 149A to 1 unit and to allow it to be taught online. 8. Goal 6, Objective 2: Prepare moodle classroom and course materials. Salary $ 77668 +Benefits $25452 = Total $103120 http://flssprview.sbcc.edu/printview201314.aspx 10/16

1 2014 2015 Full time Counselor faculty position Special Programs (in response to increase in students mandated to have an SEP. such as Financial Ed, VETS, Athletes, and other growing programs such as Honors) 1 2014 2015 Full time Counselor faculty position Special Programs: Second of two requested (in response to increase in students mandated to have an SEP. such as Financial Ed, VETS, Athletes, and other growing programs such as Honors) 9. Goal 6, Objective 3: Train counselors who will teach the course. 10. Goal 7, Objective 1: Begin/continue discussions with other areas to formalize/integrate/coordinate first year experience programs. Goal 2, Objective 1: Increase the number of fulltime counseling faculty 2. Goal 1, Objective 1: Faculty will stay informed of 3. Goal 1, Objective 2: Work 4. Goal 4, Objective 1: Identify other faculty members to work on this project. 5. Goal 4, Objective 2: Set up an action plan. 6. Goal 4, Objective 3: Design new outreach methods for these student groups. 7. Goal 5, Objective 1: Continue department wide discussions among faculty and with college administration to address the challenges of balancing resources and student needs. 8. Goal 7, Objective 1: Begin/continue discussions with other areas to formalize/integrate/coordinate first year experience programs. Goal 2, Objective 1: Increase the number of fulltime counseling faculty 2. Goal 1, Objective 1: Faculty will stay informed of 3. Goal 1, Objective 2: Work 4. Goal 4, Objective 1: Identify other faculty members to work on this project. 5. Goal 4, Objective 2: Set up an action plan. 6. Goal 4, Objective 3: Design new outreach methods for these student groups. 7. Goal 5, Objective 1: Continue department wide discussions among faculty and with college administration to address the Salary $ 77668 +Benefits $25452 = Total $103120 Salary $ 77668 +Benefits $25452 = Total $103120 http://flssprview.sbcc.edu/printview201314.aspx 11/16

challenges of balancing resources and student needs. 1 2014 2015 Full time Counselor faculty position to fulfill requirements of the 2012 Student Success Act: Second of two requested (Targeting populations based on academic markers, middle majority) Goal 2, Objective 1: Increase the number of fulltime counseling faculty 2. Goal 1, Objective 1: Faculty will stay informed of 3. Goal 1, Objective 2: Work 4. Goal 4, Objective 1: Identify other faculty members to work on this project. 5. Goal 4, Objective 2: Set up an action plan. 6. Goal 5, Objective 1: Continue department wide discussions among faculty and with college administration to address the challenges of balancing resources and student needs. 7. Goal 6. Objective 1: Get course modification proposal approved through CAC to increase PD 149A to 1 unit and to allow it to be taught online. 8. Goal 6, Objective 2: Prepare moodle classroom and course materials. 9. Goal 6, Objective 3: Train counselors who will teach the course. 10. Goal 7, Objective 1: Begin/continue discussions with other areas to formalize/integrate/coordinate first year experience programs. Salary $ 77668 +Benefits $25452 = Total $103120 1 Program Review Template: TLU Augmentation TLU Augmentation: List/summarize the needs of your unit below. List one TLU need per line. Add new lines for TLU needs as required. TLU Needs Priority Term TLUs Requested TLU Justification 1 Fall 2014 6 TLUs PD 149A Planning Course for general student population to address the Student Success Task Force mandates for an Student Educational Plan Related Objectives Hover mouse over text to view full objective Goal 1, Objective 1: Faculty will stay informed of 2. Goal 1, Objective 2: Work collaboratively with college administration to implement Approx. Cost Funds Source Status $9000 http://flssprview.sbcc.edu/printview201314.aspx 12/16

1 Spr 2015 6 TLUs PD 149A Planning Course for general student population to address the Student Success Task Force mandates for an Student Educational Plan 3 Goal 1, Objective 1: Faculty will stay informed of 2. Goal 1, Objective 2: Work collaboratively with college administration to implement $9000 12. Program Review Template: Equipment Equipment Needs: List/summarize the needs of your unit below. List one equipment item per line. Add new lines for equipment as required. Technology items (hardware and software) should be listed on the following pages, and not here. Equipment Needs Priority Year Equipment Needed Objective Hover mouse over text to view full objective Approx. Cost Source of Estimate Funds Source Status 1 2014 2015 Equipment Needed: office furniture for five requested offices Justification: Justification: Needed to provide work space for counselors who provide academic counseling to students Goal 1, Objective 1: Faculty will stay informed of 2. Goal 1, Objective 2: Work 10000.00 Estimate Needed Criteria: Essential for Operation 2 2014 2015 Equipment Needed: Equipment Needed: Office furniture for two proposed staff positions Justification: Justification: Needed to provide workspace for proposed staff (Transcript analyst and Information Systems Specialist) Goal 1, Objective 1: Faculty will stay informed of 2. Goal 1, Objective 2: Work 4000.00 Estimate Needed Criteria: Essential for Operation 13. Program Review Template: Technology / Hardware Technology / Hardware Needs: List/summarize the needs of your unit below. List one hardware item per line. Add new lines for http://flssprview.sbcc.edu/printview201314.aspx 13/16

hardware as required. Priority Year Hardware Needed 1 2014 2015 Hardware Needed: Hardware Needed: Bunker SS 250 with a smart cart, computer and projector. Justification: Justification: Yes. We need dedicated and consistent classroom space to conduct new student advising sessions which are a required step in the matriculation process. Criteria: Regulatory Requirement Essential for Operation 2 2014 2015 Hardware Needed: Two laptop computers Justification: For additional support in serving students at the front desk of ACC and the lobby of the Student Services Building Criteria: Emerging Critical Need Technology / Hardware Needs Objective Hover mouse over text to view full objective Goal 3, Objective 1: Work collaboratively with Dean, Media Services, and other related areas to implement new technologies. 2. Goal 1, Objective 1: Faculty will stay informed of 3. Goal 1, Objective 2: Work 4. Goal 4, Objective 1: Identify other faculty members to work on this project. 5. Goal 4, Objective 2: Set up an action plan. 6. Goal 4, Objective 3: Design new outreach methods for these student groups. 7. Goal 5, Objective 1: Continue department wide discussions among faculty and with college administration to address the challenges of balancing resources and student needs. 8. Goal 7, Objective 1: Begin/continue discussions with other areas to formalize/integrate/coordinate first year experience programs. Goal 3, Objective 1: Work collaboratively with Dean, Media Services, and other related areas to implement new technologies. 2. Goal 1, Objective 1: Faculty will stay informed of 3. Goal 1, Objective 2: Work 4. Goal 4, Objective 1: Identify other faculty members to work on this project. 5. Goal 4, Objective 2: Set up an action plan. 6. Goal 4, Objective 3: Design new outreach methods for these student groups. 7. Goal 5, Objective 1: Continue department wide discussions among faculty and with college administration to address the challenges of balancing resources and student needs. Approx. Cost Source of Estimate 16000.00 Estimate Needed 3074.00 Information Tech Funds Source http://flssprview.sbcc.edu/printview201314.aspx 14/16 Status

3 2014 2015 Hardware Needed: Four computer workstations with dual monitors Justification: Needed for additional office space request 8. Goal 7, Objective 1: Begin/continue discussions with other areas to formalize/integrate/coordinate first year experience programs. Goal 1, Objective 1: Faculty will stay informed of 2. Goal 1, Objective 2: Work 5050.00 Estimate Needed Criteria: Essential for Operation 4 2014 2015 Hardware Needed: Four local printers Justification: For replacement of printers in ACC Counselor Offices that are obsolete Criteria: Essential for Operation Goal 3, Objective 1: Work collaboratively with Dean, Media Services, and other related areas to implement new technologies. 2. Goal 1, Objective 1: Faculty will stay informed of 3. Goal 1, Objective 2: Work 4. Goal 4, Objective 2: Set up an action plan. 5. Goal 4, Objective 3: Design new outreach methods for these student groups. 6. Goal 5, Objective 1: Continue department wide discussions among faculty and with college administration to address the challenges of balancing resources and student needs. 7. Goal 7, Objective 1: Begin/continue discussions with other areas to formalize/integrate/coordinate first year experience programs. 800.00 Estimate Needed 14. Program Review Template: Technology / Software Technology / Software Needs: List/summarize the needs of your unit below. List one software item per line. Add new lines for software as required. Technology / Software Needs No data found. 15. Program Review Template: Facilities Facilities Needs: List/summarize the needs of your unit below. List one position per line. Add new lines for positions as required. Facilities Needs http://flssprview.sbcc.edu/printview201314.aspx 15/16

No data found. 16. Program Review Template: Service Needs Service Request Needs: List/summarize the service needs (Institutional Research, Marketing, Technical Traning, etc.) of your unit below. List one request per line. Add new lines for requests as required. Category Description Marketing and Outreach Technical Training and Support Technical Training and Support Technical Training and Support Marketing and Outreach support for Udirect. Technical support for Udirect. In an effort to reach out to various co horts of student groups, ACC will need to have access to pipeline email addresses by cohort. We would like to be able to generate Argos reports of students based on their educational goal, major, number of units completed and/or specific classes taken without having to request this information from another office. We need the support of IT to assist in the development of on line forms and workflow. 17. Program Review Template: Other Needs Other Needs: List/summarize the other needs (Duplication, Supplies, Travel, etc.) of your unit below. List one request per line. Add new lines for requests as required. Category Description Cost Other Other Travel / Conference Three four additional office spaces suitable for student counseling (private, computer, window, soundproof) in the West Campus portable buildings to create an Counseling Center West Campus (satellite center) Redesign of the front desk area of Counseling Center to serve students with privacy (FERPA) and security. Key trainings for counselors to attend including the UC Counselor Conference, CSU Counselor Conference and the Ensuring Transfer Success Conference $ 15000.00 $ 1500.00 $ 7500.00 Other Two additional offices for proposed staff positions. $ 1000.00 Travel / Conference Other counselor are responsible for a great of deal of information on topics, ranging from university transfer policies, to career options, to on line technologies in counseling. In order for our counselors' professional development and to maintain our high qualitity services, we need to participate in the larger education community outside of SBCC to learn best practices and new approaches to counseling, and remain abreast of changing transfer information. Below are a list of essential conferences and their estimated costs: 1). UC, CSU, and Ensuring Transfer Success (ETS) Conferences UC: 25 counselors X $75 = $1,875 plus $400 transportation Total $2,275, CSU: 25 counselors X $65 = $1,625 plus $400 transporation Total $2,025 ETS: 5 counselors X $85 = $425 plus $150 transportation Total $575.00 2). State Senate Counselor Institute 3 counselors X $550 = $1,650 3). Athletic Advisin Conferences 2 counselors (2 conferences NCAA and CCAI) $750 X 2 = $1,500 Facilities Need: We request an additional four offices for counselors and/or staff members. We recommend the retrofitting of one wing og the ECOC buildings to be available for Counseling and Personal Counseling. This could also address the needs of the Health and Wellness Center $ 5000.00 $ 8000.00 http://flssprview.sbcc.edu/printview201314.aspx 16/16