Plan for Implementation of Pre-Pilot Tests. Phase I: Pre-pilot of Learning Modules Structure

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Plan for Implementation of Pre-Pilot Tests Phase I: Pre-pilot of Learning Modules Structure 1. Aims Within the SESP pilot testing pre-pilot actions will be implemented at several stages. This document will give you a plan and set up for how to implement the first stage of pre-pilot actions or the Pre-Pilot Testing of the Learning Modules Structure. The purpose of this stage is to evaluate the effectiveness, efficiency and applicability of the SESP Learning Modules structure to the needs of the targeted managers of social enterprises (SEs) by exploring their interest, professional competences and feasibility of the proposed set of topics. 2. Set up Pre-pilot of Learning Modules Structure (LMS) will take place in the second half of June 2012. Testing of the modules structure will be conducted in English or in other language (at each partner s discretion). Pre-piloting of LMS will be implemented in the form of structured interview. The questionnaire will be available to all partner organizations involved in conducting testing of LMS BG, LT and PT. Within one week after receiving the questionnaire each partner has to complete it and also to involve two managers of SEs (operating in his country). The interview is designed as self-administrated questionnaire but if there are any difficulties in filling the form each partner has to assist their respondents. Summarizing and analyzing the results of testing (Report) will be done by Samaritans Association and will be available for all partners within three working days after receiving all completed questionnaires (three from each partner BG, LT, PT). Two days after receipt of the Report will be expected from each partner to give feedback regarding the finalization of the LMS. Please find enclosed two Appendixes: Appendix 1: Learning Module Structure Appendix 2: Questionnaire 1

Appendix 1: Short description of the modules and units of the SESP course Learning module structure Module 1: Social Entrepreneurship and Strategic Analysis Unit 1: Introduction Introduction to SESP training programme: Orientation and Group Building Unit 2: Social Entrepreneurship and Strategic Analysis What is Social Entrepreneurship? Role of Social Entrepreneurship Analysis of the Environment Analysis of the Company Benchmarking Social economy in EU: importance and policies General policy of the social enterprise Successful EU social enterprise: case study Module 2: Social Enterprises Management and Strategy Formulation Unit 3: Evaluating your resources/strategic diagnosis Specific Management in Social Enterprises The External Environment: SWOT Analyses: Customers; Technology, Suppliers, Synergies Competition/networks; Labor market The Internal Environment: Business (operations) structure; SE resources; Skills and Knowledge; Motivation and Leadership Styles Successful EU social enterprise: case study Unit 4: Formulation of Strategy Introduction to Business Strategy Elements of Strategic Management Formulation and Evolution of the Strategy Types and Models of Strategies Business Development Evolution of Business Development 2

Module 3: Social Enterprises Marketing Unit 5: Defining Social Marketing, Marketing of products, services and causes Traditional marketing vs Social marketing Designing your marketing strategy Knowing your competitive advantages Community development approach to Social enterprise marketing Understanding your market 4 p s - perfect starting point for marketing success Positioning Developing your message. Media mix Social enterprise marketing: case study Module 4: Social Enterprises Human Resources Management Unit 6: Human Resources Management Key concepts for human resources management Remarks on the demand for lifelong learning Corporate strategy; working conditions conductive to learning Basic aspects of an assessment of demand Unit 7: Diagnosing learning needs Assessing the vocational training situation in a social enterprise Assessing individual transversal competencies Determination of further training needs Implementation of simplified workplace analysis Methods for vocational training Objectives for competencies development Skills assessment tools Strategy development and personnel planning Planning vocational training based on identified learning needs Assessment of training needs in a social enterprise: case study Module 5: Leadership, Creativity and Innovation in Social Enterprises Unit 8: Creativity and Innovation approaches in Social Entrepreneurship. Business Leadership Creativity approach in providing products and services of a social enterprise. Competitive advantages. Social enterprise and social innovation approaches 3

Community development approach to Social Entrepreneurship Business Leadership and management Innovative social enterprise: case for reflection Innovative EU social enterprise: case study Module 6: Go green! Unit 9: What is a green business Building a Green enterprise Operating green company: thinking and practices Green marketing and branding Green social enterprise: case for reflection Module 7: Social Enterprises Management and Implementation of Strategy Unit 10: Strategy Implementation Implementation of Company Strategy Functional Rules/Policies Process Management Risk Management Crisis Management Change Management Innovation Policy and Management Unit 11: Control and Quality Assurance Total Quality Management Continuous Improvement Process Social business plan and strategy: Case study 4

Appendix 2: Questionnaire This questionnaire is part of a research evaluating the effectiveness, efficiency and applicability of the SESP Learning Modules Structure to the needs of managers of social enterprises (SEs). The SESP project intends to transfer a developed innovative learning models and (e-) learning content which are flexible enough to address the specific needs of the Social Entrepreneurship (time and place flexibility), are adoptable and modular (different backgrounds, sectors) and reflect the practical needs of the end users. Your opinion is really appreciated and very important for developing an adequate learning content to the needs of Social Enterprise s managers. Thank you in advance for your time and assistance! GENERAL INFORMATION Name: Organisation: Scope of activities: Address: E-mail: Telephone: Date: 5

Section A: Interest 1. Please rank the following topics, starting with the most interesting for you. Use the numbers from 1 to 7 (1 - "most interesting" and 7 - "least interesting"): Topic Rank Social Entrepreneurship and Strategic Analysis Social Enterprises Management and Strategy Formulation Social Enterprises Marketing Social Enterprises Human Resources Management Leadership, Creativity and Innovation in Social Enterprises Go green! Social Enterprises Management and Implementation of Strategy 2. Would you like to replace any of the suggested topics with one representing greater interest to you? No, I would not. Yes. I suggest the following topic: to replace this topic: 6

Section B: Professional Competencies 3. To what extent do you have knowledge on the following topics? (1 little knowledge and 5 deep knowledge ) Topics Extent of knowledge Social Entrepreneurship and Strategic Analysis Social Enterprises Management and Strategy Formulation Social Enterprises Marketing Social Enterprises Human Resources Management Leadership, Creativity and Innovation in Social Enterprises Go green! Social Enterprises Management and Implementation of Strategy 4. How far this set of proposed topics (from question 3) satisfies your needs of acquiring new knowledge? Unsatisfied Fully satisfied If unsatisfied, please give us your comments here: 7

Section C: Feasibility 5. Do you have any practical experience in using these topics? Topics Social Entrepreneurship and Strategic Analysis Social Enterprises Management and Strategy Formulation Social Enterprises Marketing Social Enterprises Human Resources Management Leadership, Creativity and Innovation in Social Enterprises Go green! Social Enterprises Management and Implementation of Strategy Yes, I have much experience. Level of experience Yes, I have little experience. No, I have no experience. 6. Do you think that the suggested topics would be applicable to your practice? Not applicable Applicable If not applicable, please give us your comments here: 8

7. Please evaluate the extent of applicability of the following developed structure of learning content: 7.1. To what extent this structure of topic Social Entrepreneurship and Strategic Analysis answers your needs? (1 does not give an answer to my needs and 5 fully answers my needs ) Unit 2: Social Entrepreneurship and Strategic Analysis What is Social Entrepreneurship? Role of Social Entrepreneurship Analysis of the Environment Analysis of the Company Benchmarking Social economy in EU: importance and policies General policy of the social enterprise Successful EU social enterprise: case study 7.2. To what extent this structure of topic Social Enterprises Management and Strategy Formulation answers your needs? (1 does not give an answer to my needs and 5 fully answers my needs ) Unit 3: Evaluating your resources/strategic diagnosis Specific Management in Social Enterprises The External Environment: SWOT Analyses: Customers; Technology, Suppliers, Synergies 9

Competition/networks; Labor market The Internal Environment: Business (operations) structure; SE resources; Skills and Knowledge; Motivation and Leadership Styles Successful EU social enterprise: case study Unit 4: Formulation of Strategy Introduction to Business Strategy Elements of Strategic Management Formulation and Evolution of the Strategy Types and Models of Strategies Business Development Evolution of Business Development 7.3. To what extent this structure of topic Social Enterprises Marketing answers your needs? (1 does not give an answer to my needs and 5 fully answers my needs ) Unit 5: Defining Social Marketing, Marketing of products, services and causes Traditional marketing vs Social marketing Designing your marketing strategy Knowing your competitive advantages Community development approach to Social enterprise marketing 10

Understanding your market 4 p s - perfect starting point for marketing success Positioning Developing your message. Media mix Social enterprise marketing: case study 7.4. To what extent this structure of topic Social Enterprises Human Resources Management answers your needs? (1 does not give an answer to my needs and 5 fully answers my needs ) Unit 6: Human Resources Management Key concepts for human resources management Remarks on the demand for lifelong learning Corporate strategy; working conditions conductive to learning Basic aspects of an assessment of demand Unit 7: Diagnosing learning needs Assessing the vocational training situation in a social enterprise Assessing individual transversal competencies Determination of further training needs Implementation of simplified workplace analysis Methods for vocational training 11

Objectives for competencies development Skills assessment tools Strategy development and personnel planning Planning vocational training based on identified learning needs Assessment of training needs in a social enterprise: case study 7.5. To what extent this structure of topic Leadership, Creativity and Innovation in Social Enterprises answers your needs? (1 does not give an answer to my needs and 5 fully answers my needs ) Unit 8: Creativity and Innovation approaches in Social Entrepreneurship. Business Leadership Creativity approach in providing products and services of a social enterprise; Competitive advantages Social enterprise and social innovation approaches Community development approach to Social Entrepreneurship Business Leadership and management Innovative social enterprise: case for reflection Innovative EU social enterprise: case study 12

7.6. To what extent this structure of topic Go green! answers your needs? (1 does not give an answer to my needs and 5 fully answers my needs ) Unit 9: What is a green business Building a Green enterprise Operating green company: thinking and practices Green marketing and branding Green social enterprise: case for reflection 7.7. To what extent this structure of topic Social Enterprises Management and Implementation of Strategy answers your needs? (1 does not give an answer to my needs and 5 fully answers my needs ) Unit 10: Strategy Implementation Implementation of Company Strategy Functional Rules/Policies Process Management Risk Management Crisis Management Change Management Innovation Policy and Management 13

Unit 11: Control and Quality Assurance Total Quality Management Continuous Improvement Process Social business plan and strategy: Case study 8. How useful do you think would be these topics for your current and future staff? Useless Useful If not useful, please give us your comments here: 9. Do you consider that the application of knowledge gained on these topics will increase the value of your business? No. I do not know. Yes. Other:. 10. Would you recommend the topics covered in this training to other organizations? Yes. No. Other:. 14

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