Whitbread Responsible Sourcing Policy Animal Welfare

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Whitbread Responsible Sourcing Policy Animal Welfare Contents: 1. Context 2. Scope 3. Policy Requirements 4. Implementation 1

1. Context Whitbread Animal Welfare Policy Statement Whitbread owns over 2800 restaurants, hotels and coffee shops in the UK serving 22 million guests every month. Our mission is to serve great tasting, good quality and responsibly sourced food, allowing our guests to make credible meal choices with honest, accessible and clear information. We understand our guests expect us to ensure responsible animal welfare standards in our supply chain. Over and above this, we believe that having good animal welfare management is the right thing to do and should be an integral part of our Good Together programme. We recognise our responsibility to work with suppliers who are also committed to best practice in animal welfare management and to support continuous improvement in welfare standards. All Whitbread procurement is subject to compliance with the Whitbread Responsible Sourcing Policy which outlines that suppliers may in addition be required to comply with additional sub-policies or standards relevant to the products that we source from that supplier and specific risks or issues associated. Whitbread considers the procurement of meat to be an area of such importance and has therefore created this policy document to sit alongside the Responsible Sourcing Policy. As part our Responsible Sourcing programme, it is our aim to ensure that the animal welfare policy forms part of the terms of business with relevant suppliers. We also aim to ensure that supplier performance against the policy is measured, monitored and improved where necessary. 2. Scope Our animal welfare policy statement is applicable to all direct suppliers of bespoke products both in the UK and overseas. As such, it is universal for all our relevant species including, but not limited to: beef; pork; lamb; poultry; dairy; fish; and, laying hens. At this time, it excludes WHR International and Costa International (Franchises and Equity Partners) and Costa Enterprise. 3. Policy Requirements Whitbread is committed to only purchasing its meat from suppliers who can demonstrate that their producers are adopting and implementing high practical and commercially viable standards of animal welfare across our supply chains in the UK and globally. We require our suppliers to comply with EU and UK animal welfare legislation including statutory livestock codes of practice as a minimum: Animal Welfare Act, The Welfare of Farm Animals Regulations and EU Council Regulation and Directives relating to specific animal welfare standards for each species. As part of our Good Together programme, Whitbread supports and will promote the Five Freedoms principle proposed by the Farm Animal Welfare Council (FAWC) as outlined by 2

Council Directive 98/58/EC on the protection of animals kept for farming purposes. The five freedoms are: 1. Freedom from hunger and thirst 2. Freedom from discomfort 3. Freedom from pain, injury and disease 4. Freedom to express normal behaviour 5. Freedom from fear and distress We require our suppliers to demonstrate management of animal welfare to the Five Freedoms standard back to the farm and at any given time provide the information relating to this management on request. We are also committed to ensuring that: No illegal animal welfare or husbandry systems are in use throughout our supply chain There is no genetic engineering or cloning of animals used in Whitbread product Animals are always provided with the appropriate veterinary care when needed, medicines will only be used where it is absolutely necessary to ensure good health and welfare, and substances such as growth promoter hormones will never be used. Our suppliers constantly monitor the use of these products in their husbandry systems to reduce the amount of medicines used in the future. The veterinary service in EU member states or 3 rd countries controls the medication at farm level and that any medication is recorded by the vet or supervised by the vet onto the specific flock control document. Antibiotics are treated as a critical control point at intake at the slaughter house. The vets at the slaughterhouses and the slaughterhouse themselves will have a medicine residue testing program in place to demonstrate compliance to residue limits and permitted antibiotics use. Where this is not compliant, the meat will not be processed for export / food. No farrowing crates and stalls and tethers for breeding sows are used All shell eggs are sourced from hens which are reared in enriched colony systems providing the birds with an environment and space in excess of the legal requirement Routine mutilation is avoided wherever possible and only to be carried out in exceptional circumstances for therapeutic purposes by a qualified veterinarian. These include, but are not limited to: o Tooth clipping - to protect injuries to protect sows udders and other pigs. o Tail docking - to prevent injuries to pigs through tail biting o Castration o Beak clipping All live animal transport across all species is kept at a minimum, will not exceed 8 hours and will be recorded for each delivery 3

All meat and poultry used in Whitbread product is humanely slaughtered, specifically requiring pre-slaughter stunning. Abattoirs are required to comply with EU regulation 1099/2009 on the Welfare of Animals at the Time of Killing (England) (WATOK) brought into force in 2013. The welfare condition of all animals is assessed by an animal welfare officer or equivalent on arrival at slaughter. The animal welfare officers ensure compliance with the standards laid out in Whitbread s Audit Standard for Slaughter Houses and will regularly inspect the state of health of the animals in lairage and require remedial actions are carried out where necessary to ensure compliance with Whitbread s standard. We publish our approach to animal welfare on our website to promote where we achieve high animal welfares to our customers. Certification With our suppliers, we prefer to source from UK meat producers wherever commercially viable and promote the adherence to farm assurance schemes that achieve best practices in animal welfare, for example UK Red Tractor and the Assured British Meat scheme, and Bord Bia in Ireland. We do also source from outside of the UK to ensure continuity of supply, consistency in product quality. Our global suppliers are required to comply with recognised EU and global animal welfare standards such as EN45011 farm assurance standard for EU sourced pig meat, IKB in the Netherlands, GlobalGap standards for the relevant species of meat and fish, plus Marine Stewardship Council and Aquaculture Stewardship Council are also supported. 4. Implementation As a form of good practice Whitbread keeps a record of all meat suppliers and systematically monitors the performance of suppliers covered by this policy through direct communication, desk based certification review and, where relevant, third party verification. We are committed to annually reviewing this policy to ensure it is up to date, relevant and conducive to driving continuous improvement throughout our supply chain. In order for suppliers to effectively implement this policy, Whitbread requires them to: Communicate this policy throughout their own supply chain. Confirm in writing a willingness to comply with this policy. Demonstrate traceability and legality of all meat sources. Provide documentary evidence confirming certification to a farm assurance system where possible. Ensure Whitbread representatives, including third party auditors are given uninhibited access to sites used to produce Whitbread goods and that all documentation is accurate and complete. 4

Accurately and transparently communicate when these standards are not being met or are unlikely to be met and when support is required to meet these standards. Ensure transparency of performance against Whitbread s animal welfare policy. In collaboration with farmers, suppliers ensure that legal compliance on animal welfare standards is maintained at all times. In order to ensure the policy is effectively implemented throughout the supply chain and to drive continuous improvement, Whitbread will commit to: Communicate the Animal Welfare policy to all relevant employees. Assign responsibility for the implementation of this policy to the Sustainable Supply Chain Manager who will provide the Board, suppliers and other stakeholders with performance updates as required. Ensure the Sustainable Supply Chain Manager and Buyers of Meat hold valid certificates of certification from Animal Welfare Training Ltd. Assign senior management oversight of the policy to the Sustainable Supply Steering Group. Communicate this policy to all suppliers and seek formal acceptance and commitment to its implementation. Require all suppliers to report their level of compliance to this policy and the corrective actions being taken towards improvement. Maintain an internal system to record and monitor the level of compliance to the policy through independent audits for integrity and traceability of all our direct food suppliers to ensure full visibility and traceability and maintain comprehensive specifications. Independently audit the abattoirs used in our supply chains to ensure that the highest standards of animal welfare are employed. Communicate annually to our employees, suppliers and publicly, the progress towards compliance with this policy. Review the animal welfare policy on an annual basis and whenever necessary and appropriate. Work collaboratively with suppliers to improve animal welfare standards where our support is needed and appropriate. Cease trading with suppliers demonstrating persistent disregard for the animal welfare policy. 5

Signed: Title: Date: I declare that I have received and acknowledge in full Whitbread Plc s Animal Welfare Policy and agree to work with Whitbread towards full compliance abiding by the Principles of Implementation. On behalf of: (Company name) 6