User Group: Learner Frequently Asked Questions

User Group: Learner Frequently Asked Questions Page 1

Table of Contents Introduction... 3 Question 1: How do I change what I see on my Home Page?... 5 Table Row Display Preferences... 5 Website Preferences... 6 Catalog Search Preferences... 6 Question 2: How do I set someone up to be my proxy in the Cummins Learning Center?... 8 Question 3: How do I search for learning activities in the Cummins Learning Center?... 10 Question 4: How do I register for a learning offering?... 20 Question 5: How do I view learning activities that I am assigned to take or that are already in progress? 24 Question 6: How do I drop a learning activity that I am assigned to take?... 26 Question 7: How do I view learning activities that I have completed in the Cummins Learning Center?... 30 Question 8: How do I display or hide my panels/portlets on my Home Page?... 32 Page 2

Introduction Everyone with access to Cummins Learning Center is a learner. Learners can perform the following functions in Cummins Learning Center: Find learning offerings in the Learning Catalog Register for learning Take learning View learning results View your current learning and learning history View/track progress on your certifications and curricula Build and manage your learning plan Plan your learning and track your learning history View a cumulative record of your completed, current, and planned learning activities Cummins Learning Center is a catalog of learning offerings. Learners can browse the web-based Learning Catalog and request learning offerings. Learning offerings can be presented several ways which are called delivery types (i.e. instructor-led, web based training more detail below). In some cases, learning offerings may require manager approval. Types of Delivery Types in the Cummins Learning Center Instructor-Led Training (ILT) Instructor-led delivery types have start and end dates/times. They are scheduled learning delivered by an instructor. ILT offerings typically represent scheduled instances of the instructor-led delivery type, including date, time, location, instructor, and other resource information. For example, an instructor-led offering for Database Design Principles can be scheduled for 9:00am on 9/1/2012 in Room 100 at the Common Office Building (COM) in Columbus, IN with instructor Bob Johnson and various equipment and inventory items reserved. ILT (unscheduled) This is similar to Web Based training. This delivery type is used for Instructor-Led training that does not have a fixed date and location. This allows learners to be registered for an offering, but the details are input after completion. The scheduling is controlled outside of the Cummins Learning Center. Web Based Training (WBT) - WBT offerings typically represent different formats of the WBT delivery type, such as foreign language versions, interactive or non-interactive versions, and verbal or visual versions. WBT offerings are not scheduled for time or location. WBT typically do not have an instructor associated with them. Virtual Class - Virtual Class offerings typically represent scheduled instances of a virtual class delivery type, including date, time, and instructor. Virtual class offerings require a scheduled start date and time, but take place online in a virtual classroom or meeting place. A virtual class offering does not rely on a physical location, but it does rely on a time zone, which is necessary for fixing the start of the class at a specific point in time. The time zone for a scheduled offering is derived from the location specified for the Page 3

offering. As a result, a location must be specified for each virtual class, even though the virtual class may not take place at the location. Physical Offering - Physical offerings typically represent books and CDs which can be physically shipped to the learners. Videos on Demand - Video on Demand offerings typically represent different formats of the Video on Demand delivery type, such as foreign language versions, interactive or non-interactive versions, and verbal or visual versions. Video on Demand offerings are not scheduled for time or location. Self-Study Materials (SSM) - Self Study Materials delivery type contains materials that learners can download for on-screen review or printing. Certifications/Qualifications - A certification is a group of learning offerings that a learner must complete in order to gain a certification, be qualified in a particular technology, educational area, or field, or to define the learning offerings required for a particular job. They generally expire after a specific period of time to ensure that learners maintain current knowledge in that area. As regulatory compliance and formalized credentials become a larger part of hiring and development requirements, it is increasingly important for organizations to manage and track learner certifications. The application enables individual learners to select certification packages from the Learning Catalog. These packages can include items like tests, instructor-led courses, or web-based training that are required to comply with regulations and technical certifications. A certification consists of a set of pre-defined paths, where each path consists of a specific sequence of steps (learning modules) that must be successfully completed in order to certify knowledge or mastery of a specific skill set. Typically, a certification must be completed in a specific period of time. Page 4

Question 1: How do I change what I see on my Home Page? Follow the steps below to customize the Home page. The Preferences tab lets you modify certain settings. The tab is divided into several sections. Step 1 Click on the drop-down arrow to the right of Welcome (in the upper-right corner of the page. 2 Choose Preferences from the drop-down menu. 3 Table Row Display Preferences You may set the number of records that display on main screens and on popup screens. Within the Preferences window, scroll down and under the Table Row Display Preferences, there are 2 drop-down menus Main Screens field and Popup Screens field. Click on Main Screens and/or Popup Screens and make a selection. Page 5

Step 4 Website Preferences This section lets you make changes to your locale and notification preferences. Field Locale Notification Method Description Preferred language, and date and currency formats, for viewing the application Preferred method of notification (email, phone, fax) for system-generated notification events, such as scheduled learning reminders, performance review reminders, etc Under Website Preferences, Click the drop-down arrow for Locale. Select the desired language. Click the drop-down arrow for Notification Method. Select the desired Notification Method. 5 Catalog Search Preferences This section lets you set the default search criteria for catalog searches. You can always override these options when you perform a search. Field Location Language Description Preferred location for participating in scheduled learning. A location preference can be chosen within the Catalog Search Preferences. This creates a default location to display during a catalog search. Your default location can be changed. Preferred language for learning (selected from languages defined in the system). A language preference can be chosen within the Catalog Search Preferences. This creates a default language to display during a catalog search. Your default language can be changed. Page 6

Step Delivery Type Preferred delivery types for learning offerings (Instructor-Led, Web Based Training, etc.). A Delivery Type preference can be selected within the Catalog Search Preferences. This creates a default delivery type to display during catalog search. Under Catalog Search Preferences, Click on the Location pick icon for the Location field. Select the desired Location. Click the drop-down arrow for Language. Select the desired Language. Click the drop-down arrow for Delivery Type. Select the desired Delivery Type. 6 Click the Save button after all changes have been made. Page 7

Question 2: How do I set someone up to be my proxy in the Cummins Learning Center? Follow the steps below to set someone up to be your proxy in the Cummins Learning Center. A proxy is another user who can perform designated functions and tasks on your behalf in the Cummins Learning Center. Step 1 Click on the drop-down arrow to the right of Welcome (in the upper-right corner of the page. 2 Choose Proxy Settings from the menu. 3 A new window displays: My Account: Proxy Settings. 4 Click on the Add Proxy link. 5 A new window displays: Proxy Settings: Add New Proxy. Page 8

Step 6 Click on the Select Proxy* Pick Icon. 7 Search for the user and select the user to be the proxy. 8 Click the Calendar Icon next to the Appointment Start Date* field. 9 Select the start date that the proxy will begin. 10 Click the Calendar Icon next to the Appointment End Date* field. 11 Select the end date that the proxy will end. 12 Under the Type of Access, select Task-based Access or Role-based Access. Note: If Task-based Access is chosen, select the tasks (checkboxes) that the proxy can access and perform on your behalf. 13 Click Save. Page 9

Question 3: How do I search for learning activities in the Cummins Learning Center? There are several ways to search for and access learning activities in the Cummins Learning Center. The methods for searching for learning activities are described below. The Learning Catalog The Learning Catalog is a list of all the learning activities in the Cummins Learning Center, such as courses, offerings, certifications, and packages. To view and register for learning activities, access the Learning Catalog. As a learner, you use the Home page to find learning activities to add to your current learning list and plans. Follow the steps below to perform searches in the Cummins Learning Center. Knowledge Center Search The Cummins Learning Center Knowledge Base is a repository of content that can be viewed directly by the learner. Learners can use this search to register or launch for classes that are available to them. Follow these steps to search in the Knowledge Center. Step 1 Click the Home tab. 2 In the Knowledge Center portlet, you can enter different search criteria. 3 Click the drop-down arrow next to ALL to choose other Resources, Centra Recordings, Files or Page 10

Step Websites. 4 Click on the drop-down arrow in the Starting field to choose a starting date. 5 Type a keyword in the Search field to search for items. 6 Select a Location from the Location drop-down field. Page 11

Step 7 Click Search. 8 Filters on the right-hand side can be used to further define the search results. 9 Click on the filter and select the check boxes for further filtering the results. 10 Click Apply. Page 12

Knowledge Center Advanced Search Step 1 Click the Home tab. 2 In the Knowledge Center portlet, click the Advance Search link. A new page will display. 3 The Advanced Search screen will launch Page 13

Step 4 Enter the criteria in one of the Advanced Search fields. 5 Click Search. 6 A list of matching catalog items will display below the search fields. 7 Click Launch to the right of the content you want to view. Page 14

Knowledge Center Browse Catalog Step 1 Click the Home tab. 2 In the Knowledge Center Panel, click the Catalog link. A new page will display. 3 Click on the appropriate Function. Page 15

Step 4 Enter the search criteria for the item in the Knowledge Center. 5 Click Search. Page 16

Certifications/Qualifications Search A certification is a group of learning offerings that a learner must complete in order to gain a certification or be qualified in a particular technology, educational area, or field. Curricula have a hierarchical structure of components. The highest level is the curriculum itself, which contains one or more paths. A learner can complete the requirements of any one path to achieve the curriculum. Step 1 Click the Home tab. 2 In the Certifications/Qualifications portlet, it displays any Certification/Qualifications for you as a learner. 3 To view the specific Certification/Qualifications, click on the name/title of the Certification/Qualifications. 4 To add a certification or curriculum, click the All Certification/Qualifications link or click the Add Certification/Qualifications button. 5 A new window displays. Click Certification/Qualifications link. Page 17

Step 6 A new page displays. Enter the search criteria and click Search. 7 Click the Select Icon to the left of the Certifications/Qualifications. Page 18

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Question 4: How do I register for a learning offering? Follow these steps to register for a learning offering in the Cummins Learning Center Catalog. Knowledge Center Search Step 1 Click the Home tab. 2 After performing a Knowledge Center search and locating a learning offering, click Register. 3 After performing a search and locating Web-based Learning, click Launch. Page 20

Step Note: Clicking Launch automatically processes the registration. Catalog Search Step 1 Click the Home tab. 2 In the Knowledge Center Panel, click the Catalog link. A new page will display. 3 Click on the appropriate Function. Page 21

Step 4 Enter the search criteria for the item or browse the Learning Offerings below the search bar. Page 22

Step 5 Hover over the actions button and Click Register. Page 23

Question 5: How do I view learning activities that I am assigned to take or that are already in progress? Follow these steps to view Learning Activities that you are assigned to take or that you have started but have not yet completed. Step 1 Click the Home tab. 2 View your In-Progress Learning Activities on the Home page in the In-Progress Learning Activities portlet. 3 Learning Activities can also be viewed on the My Transcript page in the In-Progress Learning Activities portlet. 4 Click the My Transcript tab. Page 24

5 Click on the In-Progress link, if necessary. 6 My In-Progress Courses & Activities page displays. Page 25

Question 6: How do I drop a learning activity that I am assigned to take? You can drop or cancel an enrollment in the Cummins Learning Center as a learner in the system. Follow these steps to drop or cancel an enrollment. Note: Some courses do not allow the learner to drop the enrollment. How to drop an enrollment from the Home page Step 1 Click the Home tab. 2 In the In-Progress Learning Activities portlet, click on the title of the offering or the View Details link of the Learning offering. 3 Click Drop. Page 26

Step 4 A new page displays. 5 To confirm, click Drop. 6 Select a reason and click Save. 7 The following message displays. Page 27

How to drop an enrollment from My Transcript Step 1 Click the My Transcript tab. 2 Click on the In-Progress link, if necessary. 3 Mouse over or click the more actions link. A pop-up balloon displays. 4 Click Drop. 5 A new page displays. 6 To confirm, click Drop. Page 28

Step 7 Select a reason and click Save. Page 29

Question 7: How do I view learning activities that I have completed in the Cummins Learning Center? A learner is said to have "completed" a learning offering once there is a recorded completion status for the offering. Once a status is recorded, the information becomes available in the learner's transcript. Step 1 Click the My Transcript tab. 2 Click on All Learning Activity. 3 A new page displays with your completed activities. Page 30

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Question 8: How do I display or hide my panels/portlets on my Home Page? You can choose to customize the information in the Home page by displaying or hiding panels/portlets of your choice. Note: It is not recommended that learners make changes to the portlets that display on their Home page. Step 1 Click on the drop-down arrow to the right of Welcome (in the upper-right corner of the page. 2 Choose Preferences from the drop-down menu. 3 Under Home Dashboard Configuration, select or deselect the check boxes next to the portlets you want to display or hide on your home page. Page 32

Step Below is a description of each portlet. Catalog Search This portlet lets you search for learning offerings in the Learning Catalog. In-Progress Learning Activities This portlet shows the status of your current enrollments. Navigation Links This portlet displays quick links to different areas of Cummins Learning Center such as View In-Progress Learning, View Completed Learning. Certifications & Curricula This portlet shows the status of your certifications and the status of the curricula assigned to you. Knowledge Center This portlet lets you search for content in the Knowledge Base. News & Announcements Portlet This portlet displays news and announcements for the Cummins Learning Center. 4 Click the Save button after making the changes. Page 33