ABA Online Training Self-Paced Price and Credit List Credit Hours



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ABA Online Training Self-Paced and Credit List Credit Revision: Nov. 2014 Banking Basics Catalog Business Lending 3005840 ABA Small Business Banker Certificate $595 $795 19.75 1.25 3000366 Credit Products for Small Businesses $95 $130 1 0.00 3000364 Fundamentals of Small Business Banking $95 $130 2.25 0.25 3000363 Intro. to Analyzing Financial Statements $95 $130 2.5 0.25 3.25 CLBB,CTFA (FP) 3005963 Small Business Borrowing $95 $130 1 0.00 General Banking Knowledge 3005841 ABA Bank Service Provider Certificate $355 $485 25 1.50 3000368 Banking Today $95 $130 2.5 0.25 3000479 Ethical Issues for Bankers $95 $130 1.5 0.00 1.75 All 3003372 Understanding Bank Products $95 $130 2 0.25 Management and Leadership 3004272 ABA Supervisor Certificate $595 $795 18.5 1.75 3004275 ABA Team Leader Certificate $595 $795 17.5 2.25 3000706 Coaching for Success $95 $130 2 0.25 3000709 Corrective Action $95 $130 2 0.25 3000705 Hiring the Best $95 $130 2 0.25 3010547 Leveraging the Benefits of a Diverse Workforce $95 $130 0.55 0.00 3000707 Managing Employee Relations $95 $130 3 0.25 3000704 Managing Employee Performance $95 $130 3.5 0.25 3000708 Rewards and Recognition $95 $130 2 0.25 Retail Banking and Consumer Lending 30011239 ABA Universal Banker Certificate $595 $795 22.5 NA 3004975 ABA Bank Teller Certificate $595 $795 30 2.25 3004272 ABA Branch Manager Certificate $995 $1,295 38.25 NA 3004274 AIB Call Center Representative Certificate $595 $795 30 2.25

Credit 3004273 ABA Customer Service Representative Certificate $595 $795 29.25 2.25 3007395 ABA Personal Banker Certificate $595 $795 41.75 2.50 3001151 Consumer Credit Products $95 $130 1.5 0.00 3001150 Fundamentals of Consumer Lending $95 $130 3 0.25 7.25 CLBB 3005964 Introduction to IRAs $95 $130 0.5 0.00 0.75 CISP, CRSP, CSOP, CTFA (FP) 3001156 Personal Tax Return Analysis $95 $130 6 0.50 7.25 CLBB, CTFA (FP) 3001158 Referring Insurance & Annuity Clients $95 $130 1.5 0.00 3001159 Referring Investment Clients $95 $130 0.5 0.00 3001155 Referring Trust Clients $95 $130 0.66 0.00 3001153 Revitalizing Customer Service: Part 1 $95 $130 2.5 0.25 Revitalizing Customer Service: Part 2 3006683 Robbery & Bank Security $95 $130 0.75 0.00 3006684 Teller Basics $150 $200 6 0.50 3001178 Business and Retail Sales and Marketing Building and Retaining Customer Relationships: Part 1 $95 $130 1.5 Building and Retaining Customer Relationships: Part 2 3000354 Calling on Small Business Customers $95 $130 1.5 0.00 3001176 Cross-Selling Deposit Products $95 $130 2 0.25 3003140 Deposit Products for Small Business $95 $130 0.5 0.00 3001177 Effective Client Referrals $95 $130 1.5 0.00 2.0 CLBB 3001181 Event Based Selling $95 $130 1 0.00 1.0 CFMP 3001179 Introduction to Relationship Selling $95 $130 2.5 0.25 3007668 Qualifying Mortgage Prospects $95 $130 2 0.25 3003139 Relationship Selling to Small Business Customers $95 $130 1.5 0.00 3000367 Retirement Products for Small Businesses $95 $130 2 0.25 3009826 Sales Coaching Curriculum $95 $130 1 0.00 1.25 CFMP 0.00

Credit 3001227 Servicing and Growing Small Business Relationships $95 $130 1 0.00 3001182 Successful Sales Campaigns $95 $130 2 0.25 3003146 Tele-consulting: Parts 1 and 2 $95 $130 1.5 0.00 Workplace Fundamentals 3000476 Essentials of Workplace Conduct $95 $130 2 0.25 3000478 Dealing Effectively with Co-workers $95 $130 3 0.25 3000710 Improving Productivity $95 $130 3 0.25 3000711 Managing Change $95 $130 2 0.25 3000480 Managing Time at Work $95 $130 2 0.25 3003141 Meetings That Work $95 $130 1 0.00 3003142 Presentation Skills $95 $130 2 0.25 3003143 Effective Telephone Communication $95 $130 2 0.25 3000477 Effective Written Communication $95 $130 3 0.25 Frontline Compliance 3001980 Americans with Disabilities (ADA) $95 $130 1 0.00 3001985 Bank Bribery Act $55 $75 0.25 0.00 0.5 CFSSP 3001984 Bank Protection Act $35 $55 0.25 0.00 0.00 3001164 Bank Secrecy Act $95 $130 1 0.00 1.5 CCTS,CFSSP,CLBB,CSOP,CTFA 3004988 Bank Secrecy Act (BSA) for Lenders $95 $130 1 0.00 3003352 Bank Secrecy Act (BSA) for Tellers $55 $75 0.5 0.00 3001986 Community Reinvestment Act (Reg BB) $55 $75 0.5 0.00 0.5 CLBB 3004986 Completing a Currency Transaction Report $95 $130 0.75 0.00 3008197 Customer Identification Program $95 $130 0.75 0.00 3007886 Elder Financial Abuse $55 $75 0.50 0.00 0.5 CRCM, CTFA(FP) 3001981 Electronic Funds Transfer Act (Reg E) $95 $130 1 0.00 1.75 CFSSP 3001166 Equal Credit Opportunity Act -- Regulation B $95 $130 1.5 0.00 2.0 CLBB

Credit 3001958 Expedited Funds Availability (Reg CC) $95 $130 1.25 0.00 1.75 CFSSP 3001983 Extending Credit to Bank Insiders (Reg O) $35 $55 0.25 0.00 0.5 CLBB 3001170 Fair Credit Reporting Act (FCRA) $95 $130 1.25 0.00 1.5 CLBB 3010809 Fair Debt Collection Practices Act $95 $130 0.25 0.00 3001979 Fair Housing Act $55 $75 0.5 0.00 3001165 Fair Lending $95 $130 1 0.00 1.5 CLBB 3001982 FDIC Insurance Coverage $95 $130 1 0.00 1.0 CSOP 3001978 Flood Disaster Protection Act $35 $55 0.25 0.00 0.5 CLBB 3001959 Home Mortgage Disclosure Act (HMDA) $95 $130 0.75 0.00 1.0 CLBB 3010808 Home Owners Protection Act $95 $130 0.5 0.00 0.75 CFMP 3004987 Information Security and Red Flags $95 $130 0.75 0.00 1.0 CCTS,CFSSP,CLBB, CSOP 3002030 OFAC $55 $75 0.25 0.00 0.5 CCTS,CFSSP,CLBB,CSOP 3001171 Privacy for Customer Contact Personnel $55 $75 0.5 0.00 0.5 CLBB 3001169 Real Estate Settlement Procedures Act (RESPA) $95 $130 1 0.00 1.25 CLBB 3007865 Recognizing and Preventing UDAAP $95 $130 1 0.00 1.25 CSOP 3006898 Reg Z Adjustable Rate Mortgages $55 $75 0.5 0.00 3006908 Reg Z Advertising $95 $130 0.75 0.00 0.5 CFMP 3006899 Reg Z Credit Cards $55 $75 0.5 0.00 0.75 CLBB 3006901 Reg Z HOEPA and High-Cost Mortgage Loans $95 $130 1 0.00 1.0 CLBB 3006900 Reg Z HELOCs (Open-End Credit) $55 $75 0.5 0.00 0.75 CLBB 3006902 Reg Z Installment and Home Equity Loans (Closed- $55 $75 0.5 0.00 0.75 CLBB 3006903 Reg Z Mortgages(Closed-End Credit) $55 $75 0.25 0.00 0.5 CLBB 3006904 Reg Z Non Home Secured (Open-End Credit) $55 $75 0.25 0.00 0.5 CLBB 3006905 Reg Z Overview $95 $130 1 0.00 1.0 CLBB 3006906 Reg Z Private Higher Education Loans $55 $75 0.25 0.00 0.5 CLBB 3006909 Reg Z Reverse Mortgages $55 $75 0.5 0.00 0.5 CLBB

Credit 3006897 Reg Z Right of Rescission $55 $75 0.5 0.00 0.75 CLBB 3003330 Reserve Requirements (Reg D) for Depository $55 $75 Institutions 0.75 0.00 3006683 Robbery & Bank Security $95 $130 0.75 0.00 3001974 Serving your Military Customer $55 $75 0.5 0.00 3003701 Sexual and Workplace Harrassment $95 $130 1 0.00 3003702 Sexual and Workplace Harrassment for Managers $95 $130 1 0.00 3010177 The Consumer Remittance Rule $95 $130 1 0.00 3009425 The S.A.F.E. Act $95 $130 0.5 0.00 3001977 Truth-in-Savings Reg DD $55 $75 0.75 0.00 0.5 CCTS,CFSSP,CSOP 3006304 Unlawful Internet Gambling Enforcement Act (UIGEA) (Reg GG) $55 $75 0.25 0.00 0.5 CFSSP 3001975 USA PATRIOT Act $55 $75 0.25 0.00 0.75 CCTS,CFSSP,CSOP Professional Compliance s 3008856 ABA Certificate in Lending Compliance $1,995 $2,495 26.5 0 3009602 Anatomy of a Regulation for Compliance Professiona $275 $375 1.4 0 2.0 CRCM 3008838 CRA, Community Bank, for Compliance Professionals $275 $375 1.4 0 2.0 CRCM, CLBB 3008826 CRA, Large Bank, for Compliance Professionals $275 $375 1.6 0 2.0 CRCM, CLBB 3008735 Credit Card Regulations for Compliance Professional $275 $375 1.66 0 2.0 CRCM 3008761 Elements of a Compliance Program for Compliance P $275 $375 1.66 0 2.5 CRCM 3008591 Equal Credit Opportunity Act (ECOA) for Compliance $275 $375 2.5 0 3.0 CRCM 3008108 Fair Credit Reporting Act (FCRA) for Compliance Prof $275 $375 2.5 0 3.0 CRCM 3008105 Home Mortgage Disclosure Act (HMDA) for Complian $275 $375 2 0 2.5 CRCM 3008837 Loans to Insiders (Reg O) for Compliance Profession $275 $375 1 0 1.0 CRCM, CLBB 3008839 National Flood Insurance for Compliance Professiona $275 $375 1 0 1.25 CRCM 3008592 Reg Z Closed-End Credit for Compliance Professiona $275 $375 2.5 0 3.0 CRCM 3008628 Reg Z Open-End Credit for Compliance Professionals $275 $375 1.66 0 2.0 CRCM 3008827 RESPA for Compliance Professionals $275 $375 2 0 2.5 CRCM 3008106 Servicemembers Civil Relief Act (SCRA) for Complian $275 $375 1.66 0 2.0 CRCM

Credit 3008107 Unfair, Deceptive, or Abusive Acts or Practices (UDAA $275 $375 1.66 0 2.0 CRCM ABA Commercial and Business Banking 3007869 Evaluating & Structuring Commercial Loans: A Decis $600 $875 33 2.50 3007870 Level 1: Understanding Business Borrowers $150 $200 6.50 0.50 8.0 CLBB 3007871 yzing Business Financial Statement and Tax Returns $150 $200 6.50 0.50 8.0 CLBB 3007872 yzing Personal Financial Statements and Tax Returns $150 $200 6.00 0.50 7.25 CLBB 3007873 itative Analysis and Determining a Credit Risk Rating $150 $200 6.50 0.50 8.00 CLBB 3007874 cturing, Documentation, Pricing and Problems Loans $150 $200 7.50 0.50 9.00 CLBB RMA Commercial and Business Banking The Lending Decision Process 3007758 RMA Lending Decision Process Curricula $720 $1,440 41 3007759 ries 1: Evaluating Industry, Markets and Management $100 $200 4 0 5.0 CLBB 3007760 valuating Quality of the Borrower's Financial Reports $100 $200 5 0 6.0 CLBB 3007761 the Company's Financial Performance and Condition $200 $400 12 0 14.5 CLBB 3007762 covering Borrowing Causes and Repayment Sources $150 $300 8 0 9.75 CLBB 3007763 h Flow Statements and Measuring Repayment Ability $150 $300 6 0 7.25 CLBB 3007764 Series 6: The Cash Cycle and Seasonality $150 $300 6 0 7.25 CLBB CRE Lending Decision Process 3007765 CRE Lending Decision Process $720 $1,440 21 3007766 s of CRE Loans, Risk Areas, and Performance Drivers $125 $250 2.5 0 3.0 CLBB 3007767 Series 2: The CRE Underwriting Process $125 $250 3.25 0 4.0 CLBB 3007768 : Financing Different Types of Commercial Properties $125 $250 2.5 0 3.0 CLBB 3007769 Leases, Appraisals, and Environmental Assessments $175 $350 3.5 0 4.25 CLBB 3007770 : Loan Structure and Documentation Considerations $125 $250 3.25 0 4.0 CLBB 3007771 Series 6: Construction Lending $175 $350 6 0 7.25 CLBB AllRegs 3007899 Appraisal Procedures $95 $130 1 0 3007898 Completing the HUD 1 $95 $130 1 0 3007897 Discovering FHA Programs $95 $130 1.5 0

Credit 3008166 Elements of Title Insurance $95 $130 1 0 3007896 Essentials of Mortgage Lending $95 $130 1.5 0 3008165 Explaining Loan Modifications $95 $130 1 0 3008164 Gathering the Facts on Mortgage Fraud $95 $130 1 0 3007894 Processing and Underwriting Credit $95 $130 1 0 3007895 Processing Income and Assets $95 $130 1 0 3007893 Reviewing the Appraisal Report $95 $130 1 0 Wealth Management and Trust Trust Ethics 3009990 A Guide to Ethics for Trust Professionals $275 $375 0 3.0 CTFA (ETH) 3009988 A Guide to Ethics in Fiduciary and Trust Activities $95 $130 0.35 0.75 CTFA (ETH) 3009989 A Guide to Ethics in Financial Planning $95 $130 0.2 0 0.5 CTFA (ETH) 3009986 A Guide to Ethics in Investments $95 $130 0.4 0 1.25 CTFA (ETH) 3009987 A Guide to Ethics in Tax Law & Tax Planning $95 $130 0.25 0 0.5 CTFA (ETH) Trust Fundamentals 3006036 Trust Fundamentals suite $750 $999 9 0 3001233 Introduction to Estate Planning $335 $450 3.5 0.00 4.5 CTFA (TAX), CISP 3001234 Introduction to Investment Management $335 $450 3.5 0 4.5 CTFA (INV),CCTS,CRSP,CSOP 3001232 Introduction to Trust Administration $335 $450 2 0 3.25 CTFA (FID),CCTS,CSOP Estate Planning and Trust Activities 3011160 Account Acceptance and Termination $175 $225 0 1.0 CSOP, CTFA(FID) 3011179 Basic Characteristics of a Trust $175 $225 0 1.0 CSOP, CTFA(FID) 3011159 Discretionary Distributions $175 $225 0 1.0 CTFA(FID) 3011158 Duties and Powers of the Trustee $175 $225 0 1.0 CSOP, CTFA(FID) 3011156 Estate and Guardian Administration $175 $225 0 1.0 CSOP, CTFA(FID) TBD Estate Planning to Achieve Client Goals $175 $225 0 1.0 CTFA(FP) 3011155 Estate Planning for Charitable Giving $175 $225 0 1.0 CISP, CTFA(TAX)

Credit 3011154 Estate Planning for the Marital Deduction $175 $225 0 1.0 CTFA (TAX) 3011153 Estate Planning Solutions for the Business Owner $175 $225 0 1.0 CTFA(FP) 3011152 Fiduciary Law $175 $225 0 1.0 CISP, CRSP, CSOP, CTFA(FID) 3009988 A Guide to Ethics in Fiduciary and Trust Activities $95 $130 0.35 0.75 CTFA (ETH) 3011151 Minimizing Fiduciary Risk and Litigation $175 $225 0 1.0 CISP, CRSP, CSOP, CTFA(FID) 3011150 Special Needs Trusts $175 $225 0 1.0 CTFA(FP) Investment Planning 3011173 Asset Allocation and Portfolio Management $175 $225 0 1.0 CRSP, CSOP, CTFA(INV) 3011145 Bond Selection and Analysis $175 $225 0 1.0 CRSP, CSOP, CTFA(INV) 3011148 Economics & Markets $175 $225 0 1.0 CRSP, CSOP, CTFA(INV) 3011174 Fundamentals of Alternative Investment Products $175 $225 0 1.0 CRSP, CSOP, CTFA(INV) 3009986 A Guide to Ethics in Investments $95 $130 0.4 0 1.25 CTFA (ETH) 3011147 Investment Policy $175 $225 0 1.0 CRSP, CSOP, CTFA(INV) 3011146 Investment Products $175 $225 0 1.0 CRSP, CSOP, CTFA(INV) 3011143 Prudent Portfolio Management $175 $225 0 1.0 CISP, CRSP, CSOP, CTFA(FID) 3011144 Stock Selection and Analysis $175 $225 0 1.0 CRSP, CSOP, CTFA(INV) Tax Law and Tax Planning 3011142 Fiduciary Income Tax $175 $225 0 1.0 CISP, CTFA(TAX) 3011141 Generation-Skipping Transfer Tax $175 $225 0 1.0 CISP, CTFA(TAX) 3011138 Gift Taxation $175 $225 0 1.0 CISP, CTFA(TAX) 3009987 A Guide to Ethics in Tax Law & Tax Planning $95 $130 0.25 0 0.5 CTFA (ETH) 3011140 How Trusts are Taxed $175 $225 0 1.0 CTFA(TAX) 3011139 Planning for Estate Tax $175 $225 0 1.0 CISP, CTFA(TAX) 3011175 Understanding Transfer Tax $175 $225 0 1.0 CISP, CTFA(TAX) Financial Planning

Credit 3011176 Education Planning Solutions for Minors $175 $225 0 1.0 CISP, CRSP, CTFA(FP) 3011137 Estate Planning for IRAs and Qualified Plan $175 $225 0 1.0 CISP, CTFA(FP) 3011134 Fundamentals of Life Insurance $175 $225 0 1.0 CRSP, CTFA(FP) 3009989 A Guide to Ethics in Financial Planning $95 $130 0.2 0 0.5 CTFA (ETH) 3011136 Income Tax Planning $175 $225 0 1.0 CTFA(TAX) 3011135 Introduction to Planning for Retirement Assets $175 $225 0 1.0 CISP, CRSP, CTFA(FP) 3011177 Managing Life Insurance Policies $175 $225 0 1.0 CRSP, CTFA(FP) 3011178 Types of Insurance $175 $225 0 1.0 CTFA(FP) Software Skills Microsoft Office s Member NonMember Microsoft Access 2003: Level 1 Microsoft Access 2003: Level 2 MICROSOFT OFFICE 2003: BEGINNING ACCESS $75.00 Microsoft Access 2003: Level 3 Microsoft Access 2003: Level 4 MICROSOFT OFFICE 2003: ADVANCED ACCESS $75.00 Microsoft Excel 2003: Level 1 MICROSOFT OFFICE 2003: BEGINNING EXCEL $75.00 Microsoft Excel 2003: Level 2 MICROSOFT OFFICE 2003: ADVANCED EXCEL $75.00 Microsoft Outlook 2003: Level 1 Microsoft Outlook 2003: Level 2 MICROSOFT OFFICE 2003: BEGINNING OUTLOOK $75.00 Microsoft Outlook 2003: Level 3 MICROSOFT OFFICE 2003: ADVANCED OUTLOOK $75.00 Microsoft PowerPoint 2003: Level 1 MICROSOFT OFFICE 2003: BEGINNING POWERPOINT $75.00 Microsoft PowerPoint 2003: Level 2 MICROSOFT OFFICE 2003: ADVANCED POWERPOINT $75.00 Microsoft Word 2003: Level 1 $75.00 Microsoft Word 2003: Level 2 MICROSOFT OFFICE 2003: BEGINNING WORD Microsoft Word 2003: Level 3 MICROSOFT OFFICE 2003: ADVANCED WORD $75.00 Microsoft Access 2007: Level 1 MICROSOFT OFFICE 2007: BEGINNING ACCESS $75.00 Microsoft Access 2007: Level 2 MICROSOFT OFFICE 2007: ADVANCED ACCESS $75.00 MICROSOFT OFFICE 2007: ACCESS FOR THE POWER USER $75.00 Microsoft Excel 2007: Level 1 MICROSOFT OFFICE 2007: BEGINNING EXCEL $75.00 Microsoft Excel 2007: Level 2 MICROSOFT OFFICE 2007: ADVANCED EXCEL $75.00

Credit Microsoft Excel 2007: Level 3 MICROSOFT OFFICE 2007: EXCEL FOR THE POWER USER $75.00 Microsoft Outlook 2007: Level 1 MICROSOFT OFFICE 2007: BEGINNING OUTLOOK $75.00 Microsoft Outlook 2007: Level 2 MICROSOFT OFFICE 2007: ADVANCED OUTLOOK $75.00 Microsoft Outlook 2007: Level 3 MICROSOFT OFFICE 2007: OUTLOOK FOR THE POWER USER $75.00 Microsoft PowerPoint 2007: Level 1 MICROSOFT OFFICE 2007: BEGINNING POWERPOINT $75.00 Microsoft PowerPoint 2007: Level 2 MICROSOFT OFFICE 2007: ADVANCED POWERPOINT $75.00 Microsoft Word 2007: Level 1 MICROSOFT OFFICE 2007: BEGINNING WORD $75.00 Microsoft Word 2007: Level 2 MICROSOFT OFFICE 2007: ADVANCED WORD $75.00 Microsoft Word 2007: Level 3 MICROSOFT OFFICE 2007: WORD FOR THE POWER USER $75.00 Microsoft Access 2010: Level 1 MICROSOFT OFFICE 2010: BEGINNING ACCESS $75.00 Microsoft Access 2010: Level 2 Microsoft Access 2010: Level 3 MICROSOFT OFFICE 2010: ADVANCED ACCESS $75.00 Microsoft Excel 2010: Level 1 MICROSOFT OFFICE 2010: BEGINNING EXCEL $75.00 Microsoft Excel 2010: Level 2 MICROSOFT OFFICE 2010: ADVANCED EXCEL $75.00 Microsoft Excel 2010: Level 3 MICROSOFT OFFICE 2010: POWER USER EXCEL $75.00 Microsoft Outlook 2010: Level 1 MICROSOFT OFFICE 2010: BEGINNING OUTLOOK $75.00 Microsoft Outlook 2010: Level 2 Microsoft Outlook 2010: Level 3 MICROSOFT OFFICE 2010: ADVANCED OUTLOOK $75.00 Microsoft PowerPoint 2010: Level 1 MICROSOFT OFFICE 2010: BEGINNING POWERPOINT $75.00 Microsoft PowerPoint 2010: Level 2 MICROSOFT OFFICE 2010: ADVANCED POWERPOINT $75.00 Microsoft Word 2010: Level 1 Microsoft Word 2010: Level 2 MICROSOFT OFFICE 2010: BEGINNING WORD $75.00 Microsoft Word 2010: Level 3 MICROSOFT OFFICE 2010: ADVANCED WORD $75.00 Project Management Fundamentals: Second Edition Project Management Fundamentals $75.00