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Product Information Notice Models: EC072,EC096,EC120,EC180,EC210,EC240,EC242,EC300, EC360,EP060,HT122,LV018,LV024,LV030,LV036,LV042,LV048,LV060,LV070, MC360,MC480,WW120,WW122,WW180,WW240,WW360,WW420 Subject: Control Transformer Rework All work must be performed by a licensed contractor. Serial Numbers Compensation Policy Bosch will authorize reasonable travel and standard labor costs and expenses for the required service. Documentation is required for all costs. Policy Termination Date: March 31, 2015 Any Questions please contact Bosch Technical Support at 866 642-3198. See Table 1 - List of Units Affected. Reference Documents MANDATORY REWORK - Background Bosch Thermotechnology has been informed by the manufacturer that some of its transformers with integral circuit breaker, FHP part number T-111-603-026, may not open if an over-current condition occurs. Although it is highly unlikely, an over-current condition might create an over-heating situation with a potential of a fire and/ or shock hazard. No such incidents have been reported. Bosch has identified 128 shipped units that may contain the affected transformer. These units were shipped between September 2014 and November 2014. All affected serial numbers are listed in Table 1. Units not on the list are not affected. This rework does not impact spare parts shipped from Bosch. Replacing the Transformer Technical Service Bulletin Document part number: BTC 760002103 Labor Request Form Document part number: BTC 760002104 Required Field Action FHP WSHP products with serial numbers listed in Table 1 (List of Units Affected) require replacement of the transformer part number T-111-603-026. Bosch will contact each customer directly and will provide a replacement part free of charge for all WSHP products listed in Table 1. Upon replacing the nonconforming transformer (see Attachment 1 - Rework Instructions), it is required to complete the Labor Request Form (see Attachment 2), and return as indicated to receive proper credit for labor and travel. All nonconforming transformers replaced in the field are required to be returned to Bosch using the original box used for delivery of the replacement transformer and the prepaid return shipping label. Bosch will issue a Returned Material Authorization (RMA) for the parts to be returned at the time the free of charge order is created. Data subject to change without notice BTC 760004103 A 12.2014

Control Transformer Rework Product Information Notice List of Affected Models Table 1 Model Serial Number Model Serial Number Model Serial Number EC072 2940-457-000001-7735023331 EC300 2940-458-000003-7735024964 LV060 2940-457-000002-7735021467 EC072 2940-457-000002-7735023331 EC360* 2940-458-000001-7735013451 LV060 2940-457-000003-7735021467 EC072 2940-458-000001-7735024469 EC360* 2940-458-000002-7735013451 LV060 2940-457-000004-7735021467 EC072 2940-458-000002-7735024469 EC360* 2940-458-000001-7735024472 LV060 2940-457-000001-7735020991 EC072 2940-457-000001-7735024146 EP060 2940-457-000001-7735013690 LV060 2940-458-000001-7735024698 EC072 2940-458-000001-7735025436 HT122 2940-457-000001-7735024651 LV060 2940-457-000002-7735023922 EC072 2940-458-000001-7735024841 LV018 2940-457-000001-7735023015 LV070 2940-457-000001-7735020986 EC072 2940-458-000002-7735024841 LV024 2940-457-000001-7735020988 LV070 2940-457-000001-7735020989 EC072 2940-458-000003-7735024841 LV030 2940-457-000001-7735020987 LV070 2940-458-000001-7735020753 EC096 2940-459-000001-7735025602 LV030 2940-457-000001-7735020770 MC360* 2940-458-000001-7735024282 EC096 2940-457-000001-7735013246 LV036 2940-457-000001-7735020763 MC480* 2940-457-000001-7735023770 EC096 2940-457-000001-7735023773 LV036 2940-457-000002-7735020763 MC480* 2940-457-000002-7735023770 EC096 2940-457-000001-7735004000 LV036 2940-457-000003-7735020763 WW120 2940-458-000001-7735009876 EC096 2940-458-000001-7735024549 LV036 2940-457-000004-7735020763 WW120 2940-458-000002-7735009876 EC120 2940-458-000001-7735023330 LV036 2940-457-000001-7735020767 WW120 2940-458-000003-7735009876 EC120 2940-457-000001-7735023611 LV036 2940-457-000002-7735020767 WW120 2940-458-000004-7735009876 EC120 2940-458-000001-7735024274 LV036 2940-457-000003-7735020767 WW120 2940-458-000006-7735009876 EC120 2940-457-000001-7735024610 LV036 2940-457-000004-7735020767 WW120 2940-458-000007-7735009876 EC120 2940-457-000001-7735014316 LV036 2940-457-000005-7735020767 WW120 2940-458-000005-7735009876 EC120 2940-458-000001-7735024917 LV042 2940-457-000001-7735020985 WW120 2940-458-000001-7735024646 EC120 2940-459-000001-7735026472 LV042 2940-457-000002-7735020985 WW120 2940-458-000002-7735024646 EC120 2940-459-000002-7735026472 LV042 2940-457-000003-7735020985 WW120 2940-458-000003-7735024646 EC120 2940-459-000003-7735026472 LV042 2940-457-000005-7735020985 WW120 2940-458-000004-7735024646 EC120 2940-459-000004-7735026472 LV042 2940-457-000006-7735020985 WW122 2940-459-000001-7735025380 EC120 2940-459-000001-7735026580 LV042 2940-457-000007-7735020985 WW122 2940-457-000001-7735024113 EC120 2940-459-000002-7735026580 LV042 2940-457-000004-7735020985 WW122 2940-457-000001-7735024212 EC150 2940-457-000001-7735023610 LV042 2940-457-000001-7735020990 WW122 2940-457-000001-7735023892 EC150 2940-458-000001-7735023610 LV042 2940-458-000001-7735016368 WW122 2940-458-000001-7735025380 EC180 2940-458-000001-7735024299 LV048 2940-457-000001-7735020983 WW122 2940-458-000001-7735024674 EC180 2940-458-000002-7735024299 LV048 2940-457-000002-7735020983 WW122 2940-458-000002-7735024674 EC180 2940-459-000001-7735026113 LV048 2940-457-000003-7735020983 WW122 2940-458-000002-7735025380 EC210 2940-458-000001-7735024393 LV048 2940-457-000004-7735020983 WW180 2940-457-000001-7735018366 EC210 2940-457-000001-7735024612 LV048 2940-457-000005-7735020983 WW180 2940-458-000001-7735025158 EC210 2940-457-000001-7735011029 LV048 2940-457-000006-7735020983 WW180 2940-457-000001-7735023599 EC210 2940-457-000001-7735023584 LV048 2940-457-000001-7735020768 WW180 2940-457-000002-7735023599 EC240 2940-459-000001-7735025588 LV048 2940-457-000002-7735020768 WW180 2940-458-000002-7735024297 EC240 2940-458-000001-7735024275 LV048 2940-457-000004-7735020768 WW240 2940-458-000001-7735010667 EC240 2940-457-000001-7735024561 LV048 2940-457-000003-7735020768 WW240 2940-457-000001-7735024213 EC242 2940-458-000001-7735024298 LV048 2940-457-000003-7735023925 WW240 2940-458-000001-7735001776 EC242 2940-458-000002-7735024298 LV048 2940-457-000004-7735023925 WW360 2940-458-000001-7735025047 EC300 2940-458-000001-7735024964 LV048 2940-458-000001-7735016372 WW420 2940-457-000001-7735020876 EC300 2940-458-000002-7735024964 LV060 2940-457-000001-7735021467 WW420 2940-457-000002-7735020876 WW420 2940-457-000003-7735020876 * Models with two transformers 50 Wentworth Ave Londonderry, NH 03053 Tel: (866) 642-3198 Fax: (603) 965-7581 www.bosch-climate.us Data subject to change without notice BTC 760004103 A 12.2014

Technical Service Bulletin: Replacing the Transformer Models: EC072, EC096, EC120, EC180, EC210, EC240, EC242, EC300, EC360, EP060, HT122, LV018, LV024, LV030, LV036, LV042, LV048, LV060, LV070, MC360, MC480, WW120, WW122, WW180, WW240, WW360, WW420 WARNING: Installation and servicing of this equipment can be hazardous due to system pressure and electrical components. Only trained and qualified personnel should install, repair, or service the equipment. Figure 1 Screws WARNING: Before performing service or maintenance operations on the system, turn off main power to the unit. Electrical shock could cause personal injury or death. CAUTION: When working on equipment, always observe precautions described in the literature, tags, and labels attached to the unit. Follow all safety codes. Wear safety glasses and work gloves. Use a quenching cloth for brazing and place a fire extinguisher close to the work area. Figure 2 Transformer Transformer Removal 1. Remove the screws located on the front panel (Figure 1). Removal of panel will vary by Model and size of the unit. Refer to IOM for instructions. 2. Locate the Transformer in the electrical box assembly (Figure 2). 3. Models MC360, MC480, and EC360 have 2 transformers as shown in Figure 3.

Technical Service Bulletin Bosch Greenstar Venting Options 2 Figure 3 Replacement Transformer Installation 1. Install the new transformer utilizing the same screws used to remove it. Figure 5 Screw locations 4. Verify part number of affected transformer. Transformer part number: T111603026 Transformer description: Transformer 208/240/480V 100VA 5. Remove all wiring to disconnect transformer (Figure 4). 2. Connect the wiring, and perform a continuity test (Figure 6). Some models may be wired different than others, Make sure you take note on the location of the Wires as they are being removed ( color coded and Area connected) CAUTION: Ensure that the connections are made according to the wiring diagram located on the inside of unit panel. Figure 4 Figure 6 6. Remove the screws that are holding the transformer. 3. Reinstall panel using the same screws used to remove it (Figure 1). 4. Test unit for normal operation. Retain screws for install of replacement part. 7. Remove and segregate the defective transformer from the electrical box. 50 Wentworth Avenue Londonderry, NH 03053 Tel: 1-800-283-3787 Fax: 1-603-965-7581 www.bosch-climate.us Data subject to change without notice Printed in the USA BTC 760002103 A 12.2014

Transformer Rework Program Labor Request Form Job Site & Servicing Contractor Information: Job Site: Servicer/Contractor: Name: Address: City,state,zip: Contact: Phone: E-mail : Unit Information: Model Number: Serial Number: Transformer Date Code: Comments: I certify that the information contained herein is accurate and complete. Technician Signature: Print Name: Please return filled out form with replaced transformer OR send via mail, email, or fax to: 555 N.W. 65th Court Fort Lauderdale, FL 33309 Attn: ASA Department Email: Bosch.fhpwarranty@us.bosch.com Fax: 954-776-5579 **ATTACH A COPY OF THE LABOR INVOICE** Londonderry, NH Ft. Lauderdale, FL reserves the right to make changes without notice due to continuing engineering and technological advances BTC 760002104 A 12.2014 Tel: 1-866-642-3198 Fax: 1-603-965-7581 www.bosch-climate.us