Frequently Asked Question WGS / WGS

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Frequently Asked Question WGS3-24040 / WGS3-24240 What is the different between WGS3-24000 and WGS3-24240? Both PLANET WGS3-24000 and WGS3-24240 switches are Layer 3 Managed Gigabit switches with same software features and configuration interfaces. The major different between the two switches is the Gigabit Ethernet interface: The WGS3-24000 is equipped with 24-Port 10/100/1000Mbps interfaces and 4 shared combo Hot-Swappable SFP slots The WGS3-24240 has 24 Hot-Swappable Small Form-Factor Pluggable (SFP) Gigabit slots and 4 shared 10/100/1000Mbps copper interface. WGS3-24000 WGS3-24240 Interface 10/100/1000T Copper 24 4 Mini-GBIC Fiber 4 24 Layer 3 Routing Protocol Layer 4 features Management IP Routing, Multicast Routing Policy-Based QoS, L2/L4 Access Control List Console, Web, SNMPv3, SSH, SSL The 24 SFP/Mini-GBIC slots of WGS3-24240 compatible with 1000Base-SX / LX and WDM SFP fiber-optic modules. The data transmission distance can be extended from 550 meters (Multi-Mode fiber) up to above 10/50/70/120 km (Single-Mode fiber or WDM fiber). What Mini-GBIC modules are available for the SFP slots of WGS3-24240? Does PLANET 100Base-FX SFP modules also compatible? 1. The 24 SFP slots of WGS3-24240 are only compatible with 1000Base-SX/LX and WDM SFP fiber-optical modules. The following PLANET Gigabit SFP transceivers are available for WGS3-24240: MGB-GT MGB-SX MGB-LX MGB-L30 MGB-L50 MGB-L70 MGB-L120 MGB-LA10 SFP-Port 1000Base-T Module SFP-Port 1000Base-SX mini-gbic module SFP-Port 1000Base-LX mini-gbic module SFP-Port 1000Base-LX mini-gbic module-30km SFP-Port 1000Base-LX mini-gbic module-50km SFP-Port 1000Base-LX mini-gbic module-70km SFP-Port 1000Base-LX mini-gbic module-120km SFP-Port 1000Base-LX (WDM,TX:1310nm) mini-gbic

module-10km MGB-LB10 MGB-LA20 MGB-LB20 MGB-LA40 MGB-LB40 SFP-Port 1000Base-LX (WDM,TX:1550nm) mini-gbic module-10km SFP-Port 1000Base-LX (WDM,TX:1310nm) mini-gbic module-20km SFP-Port 1000Base-LX (WDM,TX:1550nm) mini-gbic module-20km SFP-Port 1000Base-LX (WDM,TX:1310nm) mini-gbic module-40km SFP-Port 1000Base-LX (WDM,TX:1550nm) mini-gbic module-40km 2. Due to the hardware specification, the SFP slots of WGS3-24240 are not compatible with 100Base-FX Mini-GBIC module. How to configure the Management IP Address of WGS3-24000 / 24240 series Layer 3 Switches under Command Line mode? To check the current IP address or modify a new IP address for the switch, please use the procedures as follow: Show the current IP address 1. On Routing> prompt, enter show network. 2. The screen displays the current IP address, Subnet Mask and Gateway.

Configure IP address 3. On Routing> prompt, type enable to enter the Privileged Exec Mode. 4. A Password required message prompt. For the first time login, press Enter button. (With the default setting, the enable password is empty.) 5. On Routing# prompt, enter the following command and press <Enter>. Routing # network parms 192.168.1.100 255.255.255.0 The previous command would apply the follow settings for the switch. IP: 192.168.1.100 Subnet Mask: 255.255.255.0 6. Repeat Step 1 to check if the IP address is changed. If the IP is successfully configured, the switch will apply the new IP address setting immediately. You can access the web interface of WGS3-2840/24000 through the new IP address.

How to configure the VLAN Routing Interface s IP Address of WGS3-24000 / 24240 series Layer 3 Switches under Command Line mode? For these series of Managed Layer 3 switches, it is suggest configuring the VLAN routing interface under console mode, and also to avoid once the VLAN Routing interface is conflict to current network management interface that cause the remote IP management stop respond. Follow these instructions, which assign an IP address to a normal routed VLAN. Here are the configuration steps. (Routing) # vlan database (Routing) (Vlan) # vlan routing 2 (Routing) (Vlan) # exit (Routing) # show ip vlan MAC Address used by Routing VLANs: 00:30:4F:24:00:A3 Logical VLAN ID Interface IP Address Subnet Mask ----------- ----------- ---------------- ------------------ 2 2/1 0.0.0.0 0.0.0.0 (Routing) # config (Routing) (Config)# ip routing (Routing) (Config)# interface 2/1 (Routing) (interface 2/1)# routing (Routing) (interface 2/1)# ip address 192.168.2.100 255.255.255.0 The example uses 192.168.2.100 as the switch IP address. Check if the IP address is created: (Routing) # show ip vlan MAC Address used by Routing VLANs: 00:30:4F:24:00:A3 Logical VLAN ID Interface IP Address Subnet Mask ----------- ----------- ----------------- -------------------- 2 2/1 192.168.2.100 255.255.255.0 NOTE: 2/1 virtual interface is created when vlan routing 2 command is executed and the switch is in factory default state. Put your own IP address in the last command.

Why the interactive switch port panel is unable to display in switch's GUI When accessing the switch management Web interface from Microsoft Internet Explorer running on Windows XP or Vista, the switch port panel cannot display. Internet Explorer displays message You need the Java Plugin. Get it from here. 1. Download and install the latest JRE (Java Runtime Environment),version 6.0 or newer, from Sun Microsystem website: http://java.sun.com/products/plugin/index.jsp 2. After install the latest JRE, you may have to restart your Internet Explore Browser. 3. The switch port panel should be display normally.

If the computer had installed with the JAVA Runtime Environment before but still not able to display the switch port panel, follow below procedure to check the configuration of your Browser: Microsoft IE 7: 1. Click Tools \ Internet Options 2. After the windows pop-up, select Programs from the tab, then click Manage add-ons 3. In the Show box, click Sun Java Console of add-ons.

4. Check the current settings of Sun Java Console set. Make sure the setting of Sun Java Console is Enable. Q: [WGS3-24000 / WGS3-24240] How to deal forgotten password situation of the Layer 3 Managed Switch? Q: [WGS3-24000 / WGS3-24240] How to reset the Layer 3 Managed switch back to factory default while I am not able login via console mode? A: For the WGS3 series Layer 3 Managed switch, the only way to deal with forgotten password or management IP address is reset the configuration to factory default under console mode. Follow these instructions: 1. Connect a serial cable to a COM port on a PC or notebook computer and to serial (console) port of the WGS3 Managed Switch. (You can use the console cable shipped with the WGS3 Managed Switch) 2. A terminal program is required to make the software connection to the WGS3 Managed Switch. Windows' Hyper Terminal program may be a good choice. The Hyper Terminal can be accessed from the Start menu.

A. Click START, then Programs, Accessories and then Hyper Terminal. B. When the following screen appears, make sure that the COM port should be configured as: Baud : 115200 Parity Data bits : 8 Stop bits : 1 : None Flow Control : None 3. Power on the WGS3 Managed switch 4. By observing the console messages from boot up, when the console message display the two menu options: Trapon-100 Startup Main Menu 1. Start Trapon-100 Application. 2. Display Utility Menu Select (1, 2): _ 5. Eenter 2 to start the Utility Menu. 6. The Utility Menu shows as below:

Enter 6 to erase current configuration. 7. Then enter 1 to startup the boot procedure. It will restore the WGS3 Managed switch to operational state. 8. After restoring the WGS3 Managed Switch to Factory Default configuration. The Switch will then reboot and load the default IP settings as below: Default User Name: admin Default Password: admin Default IP address: 192.168.1.254 Subnet mask: 255.255.255.0