LEADS Summary of Offerings

LEADS Summary of Offerings MARCH 2015 Organizational Leadership Development LEADS Diagnostic Assessment LEADS 360 Aggregate Report Interpretation Bringing LEADS to Life LEADS Learning Series LEADS Internal Facilitator Certification Individual Leadership Development Bringing LEADS to Life LEADS Learning Series LEADS 360 Assessment LEADS 360 Debrief Supplemental Coaching LEADS Internal Facilitator Certification

LEADS Diagnostic Assessment The LEADS Diagnostic Assessment addresses the current capacity of an organization to provide leadership development. The assessment, conducted by certified LEADS Consultants, is a thorough examination of an organization s existing guiding principles, culture and leadership with a reflection on their alignment within the LEADS in a Caring Environment capabilities framework. The service employs benchmark or gap analysis based on a systematic review of existing leading practices and accepted leadership guidelines. It relies on both qualitative and quantitative data to populate the model. Worksheets are combined with semi-structured, interviews administered to assess what is working ( appreciative inquiry ) and areas for improvement ( critical appraisal ). A final report is developed with recommendations as to how to build on what is working. Since all leadership is a function of time, place and circumstances, the Diagnostic Assessment uses an iterative process of working with an Oversight Team to fine-tune results to the special language and leadership circumstance of the health care organization. The final report can be used as a baseline for evaluating progress in terms of leadership development over time. The Diagnostic Assessment consists of a review of key documents, interviews with key staff members (5-8), a LEADS mapping report, a two-hour session on LEADS and the report, including suggested priorities for a LEADS-based leadership development strategy. Key document review, interviews with 5-8 key staff members, LEADS mapping written report, two-hour virtual presentation and facilitated discussion based on report: $15,050.00 + tax LEADS SUMMARY OF OFFERINGS 2

Bringing LEADS to Life workshops This interactive one-day workshop is custom designed for each client and is aimed at bringing LEADS to life within the organization. The workshop is particularly suited to working with teams, as a tool to enhance organizational effectiveness. Participants are presented with a leadership challenge currently being faced by their organization and work through it from the different perspectives offered by the five LEADS domains. The approach combines program teaching and self-discovery. The Bringing LEADS to Life workshop offers a practical application of the LEADS in a Caring Environment capability framework within the workplace. Learning Outcomes Participants will: Reflect on the leadership environment facing the organization; Familiarize themselves with the LEADS in a Caring Environment capabilities framework as a learning platform; Put LEADS to work as a change management and team building tool; Build a stronger sense of empowerment around their organization in dealing with complexity and uncertainty; and Gain insights on how to address change management under conditions of uncertainty. For up to 20 participants Consultation fees (1 LEADS Facilitator), travel, program tailoring to client needs, program material to participants and coordination = $7,425 + tax 21 to 40 participants Consultation fees (2 LEADS Facilitators), travel, program tailoring to client needs, program material to participants and coordination = $11,550 + tax Note The organization is responsible for organizing and covering the cost of all logistical arrangements associated with the venue including registration, room rental, audio-visual supports, meals, refreshments and their associated expenses. If participants wish to purchase the LEADS Booklet, there is additional cost ($100 + tax per person for the hard copy or $45 per person for the electronic version). LEADS SUMMARY OF OFFERINGS 3

LEADS Learning Series The LEADS Learning Series is designed to support organizations efforts to develop leadership capacity. This series of five interactive, hands-on professional development workshops focuses on helping participants learn and experience the core concepts in the LEADS in a Caring Environment capabilities framework. Each workshop is a practical, dynamic and interactive one-day session conducted by certified LEADS Facilitator and will provide an in-depth look at how each domain contributes to building capacity in health leaders. These workshops are ideal for those who want to assume broader leadership responsibilities, and to enhance their capacity to tackle the complex challenges facing their organization or health system. They provide practical skills in effective decision-making processes, influencing and inspiring others to execute a plan, creating and managing organizational change. The LEADS Learning Series: Creates experiences where new learning effects change in learners; Promotes an environment where learners contribute meaningfully to the learning of others; Values learners as individuals who bring expertise and life experience to their professional development; Provides learners with practical applications of leadership knowledge and skills; and Provides safe learning environments that are supportive, respectful, welcoming and inclusive. Offered in blocks of two days, two days and one day non-consecutive Up to 20 participants Consultation fees (One LEADS Faculty), travel, program tailoring to client needs, program material to participants and coordination = $34,125 + tax One day a month - five sessions spread over five months Up to 20 participants Consultation fees (One LEADS Faculty), travel, program tailoring to client needs, program material to participants and coordination = $37,125 + tax 21-40 participants Consultation fees (Two LEADS Faculty), travel, program tailoring to client needs, program material to participants and coordination = $53,775 + tax 21-40 participants Consultation fees (2 LEADS Faculty), travel, program tailoring to client needs, program material to participants and coordination = $57,750 + tax NOTE There is additional cost for purchasing the LEADS Booklet essential for this course ($100 + taxes/per person for the paper version or $45 + taxes/person for the pdf version). The organization is responsible for organizing and covering the cost of all logistical details associated with the venue, including registration, room rental, audio-visual supports, meals, refreshments and their associated expenses. LEADS SUMMARY OF OFFERINGS 4

LEADS Internal Facilitator Certification The Canadian College of Health Leaders (the College), through the LEADS Collaborative, wants to contribute to the creation of a level of consistency and quality to LEADS-based leadership development initiatives by health organizations across Canada, and avoid duplication of efforts and programs. The LEADS Internal Facilitator Certification program has been developed to equip leadership and Organization Development staff within hospitals, health authorities and regions across Canada with the knowledge and skills to deliver workshops and provide coaching to staff, using the LEADS framework as the foundation. The aim of the LEADS Internal Facilitator Certification is to develop a thorough familiarity with the LEADS framework, its application in various contexts and to offer current and evidencebased facilitation methods which participants can use immediately in their leadership development strategies. A key priority of the LEADS Internal Facilitator program is to enhance the ability of health organizations to integrate LEADS resources into their current programs, initiatives and priorities related to leadership development and succession planning. As part of the LEADS Internal Facilitator program, each candidate will: a) participate in either a three or five day LEADS Internal Facilitator workshop; b) design and c) deliver a LEADS workshop suited to their organization. The design is submitted to and assessed by the LEADS Facilitator (assigned by the College) prior to delivery, and certification is complete when the session is cofacilitated* with the LEADS Facilitator. *Costs do not include co-facilitation of the new session required to complete certification Three day program (based on consecutive days) For up to 10 participants Pre-requisite: prior completion of the LEADS Learning Series Consultation fees (two LEADS Faculty), travel, program tailoring to client needs, program material to participants, participants assessment for the design and delivery, and coordination = $33,650 + Taxes Five day program (based on consecutive days) For up to 10 participants Consultation fees (two LEADS Faculty), travel, program tailoring to client needs, program material to participants, participants assessment for the design and delivery, and coordination = $47,000 + Taxes Note The three day program is offered to those organizational development professionals who have completed the LEADS Learning Series The five-day program is offered to those who have not attended the LEADS Learning Series; the first two days are an Introduction to LEADS and organizations may include additional participants above and beyond the ten participants in the LEADS Internal Facilitator certification process. There is an additional cost for purchasing the LEADS Booklet essential for this course ($100 + taxes/person for the paper version or $45 + taxes/person for the pdf version) The organization is responsible for organizing and covering the cost of all logistical arrangements associated with the venue, including registration, room rental, audio-visual supports, meals, refreshments and their associated expenses LEADS SUMMARY OF OFFERINGS 5

LEADS 360 Assessment and Debrief The LEADS 360 Assessment is a feedback process for leadership skill development purposes at all levels within an organization. It takes the capabilities identified in the LEADS in Caring Environment leadership capabilities framework and identifies sentinel behaviors that would be exhibited by front-line, mid-level, senior, or executive level leaders. There are approximately sixty questions, each on a seven point rating scale plus a number of optional open-ended text responses. The process uses web-based software that securely stores data in Canada. The responders are providing feedback to a subject. The subject and the responders receive a confidential, personal access password to complete the online process. The LEADS 360 Assessment responses normally require approximately thirty minutes to complete depending on the amount of text a responder wishes to include. The resulting report is considered to belong to the subject (participant). The report will be shared by CCHL only with the participant and his or her identified debriefing coach. LEADS 360 Assessments are provided in conjunction with LEADS Debriefings by certified LEADS Coaches. LEADS Debriefings are offered at an additional cost in different formats: LEADS Group Debriefing, LEADS Individual Debriefing (30 minutes)*offered only in conjunction with the LEADS Group Debriefing, and LEADS Individual Debriefings (90 minutes). Descriptions and costs of the LEADS 360 Assessments and Debriefing options are listed in the attached document. Pricing is attached LEADS SUMMARY OF OFFERINGS 6

LEADS 360 Aggregate Report Interpretation The LEADS 360 aggregate report interpretation provides the organization with an opportunity to see how leadership behaviour is observed across the organization. This written report, authored by a certified LEADS Coach, provides a summary and interpretation of the anonymous LEADS 360 results across the leadership levels (as identified by the LEADS 360 assessments completed). The LEADS Coach, upon delivery of the report to the organization, is available for a teleconference with an audience from the organization to discuss the results of the interpretation and the potential impact on organizational leadership development. The aggregate report interpretation promotes discussion regarding support for leadership development from an organizational perspective, taking into account that areas for leadership development are contextual and linked to the strategic direction of the organization, the make-up of the team and the desired destination of the leaders in the team. Pricing is attached LEADS SUMMARY OF OFFERINGS 7

LEADS Business Unit Support We are here to help throughout the process and are actively involved in the implementation in all LEADS services. Our team includes: Brenda Lammi Director, LEADS Operations 613-235-7218 ext 215 1-800-363-9056 ext 215 blammi@cchl-ccls.ca Ellen Melis Strategic Director 613-235-7218 ext 214 1-800-363-9056 ext 214 emelis@cchl-ccls.ca Kate Lawrie Administrative Coordinator, LEADS Support 613-235-7218 ext 211 1-800-363-9056 ext 211 klawrie@cchl-ccls.ca Lynne Marleau LEADS Administrative & Communications Coordinator 613-235-7218 ext 210 1-800-363-9056 ext 210 lmarleau@cchl-ccls.ca Tracy Wightman Workshop Coordinator, LEADS Support 613-235-7218 ext 222 1-800-363-9056 ext 222 twightman@cchl-ccls.ca