Summary Plan for the Supporting People Team 2007-2008
The Supporting People Service Supporting People is a partnership-based Government initiative that began in April 2003. It exists to help vulnerable people to live more independently in their own accommodation, by funding organisations that can provide housing related support services. Housing related support helps to prevent problems that can often lead to institutional care or homelessness. This support can also help smooth the transition to independent living for those leaving institutional care. Supporting People helps to improve the quality of life for the most vulnerable people. Putting customers first Supporting People is a wide and varied programme tailored to individual needs that supports a range of vulnerable sectors across Lincolnshire including: Vulnerable older people, such as the frail elderly. Older people with mental health or support needs, the provision of community alarms or the Home Improvement Agency Homeless people, such as single of homeless families. People escaping domestic abuse Young vulnerable people at risk or leaving care or with teenage pregnancies. People with mental health problems, learning or physical disabilities People with Health issues such as drug, alcohol abuse, mental health problems or HIV/AIDS. Socially excluded such as offenders, gypsies and travellers and refugees.
Resources We have recently appointed Tony McGinty as the Assistant Director Healthier Communities and Sue Cragg as programme Director for Supporting People. We moved to a single office base at Mill House in Lincoln in April 2007. The following structure is in place. However, as a result of a structure review by the LCC Business Modernisation Unit an alternative structure will be consulted on during 2007/08. SP Budget & Funding for 2007/08 SP Programme Service Grant Funding This is in the form of a direct grant from government which the Supporting people team disburses through services in Lincolnshire - 21,373k SP Administrative Grant Funding - This is the funding from government in the form of a direct grant for the administration costs of staff etc to manage the grant - 464k SP Additional Funding from LCC This is additional funding from LCC to make up any shortfall from the administration grant and the full cost of managing the Service Grant - 334K SP Service Grant under spend /overspend - Nil SP funding carried forward - 3,700k. This will be used to minimise the impact to service users of decommissioning of services that are required as a result of our revised 5 year strategy which will be available in September 07. We are also awaiting the outcomes of the 3 year spending review, which will give us a clearer indication of the best use of this funding. Performance and value for money We have a robust Performance Monitoring Framework. Performance is now measured against Key Performance s (KPIs), Service Performance s (SPIs) and Quality Assessment Framework indicators (QAFs). CSG & CB receive quarterly reports on KPIs & SPIs, and monthly reports on QAFs. Through work with Providers, agreement has been reached for individual targets for each sector of the programme. The reports demonstrate that KPI 1 is maintaining a higher than average performance nationally, and KPI 2 has been driven up from lower quartile performance to mid table performance.
Value for money will be delivered by aligning services closely to the revised 5 year strategy by 1. Contract renegotiation 2. Reduction in high cost services 3. Removal of ineligible services. We have a VFM methodology that has been consulted on and agreed with Providers. It has been approved by CB and all services have been assessed against it. We have delivered a real reduction of at least 5% in unit costs over the three years and have set a 325k (full year effect) efficiency target for 2007/08.
Key performance indicators and tasks for Supporting People Service in 2007-08 For performance indicators = Better than target = Within target range = Worse than target range Key Performance indicators 2006-07 2007-08 2008-09 2009-10 Target Actual Target Target Target KPI 1- Percentage of service users establishing and maintaining 90% 95% 97 98 99 independence KPI 2 - Percentage of planned moves 50% 58% 65 70 75 SPI 1 - Available units as a percentage of contracted units 98% 97% 97 98 98 SPI 2a - Utilisation utilised units as a percentage of available units 95% 96% 96 97 98 SPI 2b - Utilised support days as a percentage of available support days SPI 3 - Actual hours of support provided as a percentage of the support hours contracted (all services) LPI 62 - Increase access to legal and domestic violence services for women at risk of domestic violence LPI 66 - Increase the number of vulnerable people using the Supporting People service assessed as ready to move on from short term services LPI 68 - Increase the number of vulnerable people using the Supporting People service who are still occupying their permanent accommodation one year after moving on from the service LPI 55 - Increase the number of service users identified with a primary substance misuse problem in current contact with treatment services 95% 113% 98 98 99 95% 94% 98 98 99
LPI 61 - Reduce the number of vulnerable people currently using the Supporting People service who are 18, who have an unplanned pregnancy LPI 52 - Increase the number of vulnerable people currently using the Supporting People service in education, training or employment LPI 70 - Increase the number of vulnerable people using the Supporting People service supported to develop parenting skills LPI 51 - Increase the number of vulnerable people using the Supporting People service gaining advice about finance and benefits Key Tasks Deliver new services in line with the 2007/08 annual commissioning plan Identify and decommission poor performing or services not required within the revised 5 Year Strategy and annual commissioning plan. Responsibility Contract & Commissioning Team WR,SD Principal officers Target dates Start End Mar 07 Mar 08 Sept 07 Ongoing Deliver effective Move On strategy and Action Plan WR Feb 07 AUG 07 Share best practice with other authorities SC Mar 07 ONGOING Develop services in line with the Local Area Agreement Framework JC,TM G Apr 07 Ongoing Get key messages from the LAA Ensure a successful outcome for the Audit Commission inspection of Supporting People TM G June 07 Ongoing Status