Course: Organizational Development Course Code: EDO421 Class Schedule: Mondays, 6:50-9:35 PM (Módulos 8 y 9) Professor: Alessandra Castillo Contact: castilloalessandra@gmail.com Office Hours: By appointment only Course Description: In today s world, it is impossible for any organization no matter how big or small to stay still. This course is designed to provide students with a variety of perspectives on Organizational Development which students will apply in group work, individual projects, and class discussions, in order to develop a better understanding of the theoretical models they have been presented, as well as in order to analyze the organizations that they research. By the end of this course the students will be able to use their knowledge of the burdens, challenges, techniques, and successes of developing and changing organizations as future managers and consultants. Course Website: This course will be complemented with our class website. The course syllabus and links to or uploads of all reading material is already published. All PowerPoint presentations and other material covered in class will not be published until after the class. The web address is: http://odudd.wordpress.com/ and it is password protected. All pages can be accessed with the password: odudd Attendance: Attendance is mandatory for this class. All students will be expected to attend class regularly, show up on time, and stay for the entire duration of the class. Students may miss 2 classes with no excuse necessary. The third absence will result in 10 points off the final grade (a final grade of 90 would become an 80), and a fourth absence will result in automatic failure of the course. In the case of an emergency or other circumstance, the student s situation will be evaluated by the professor and the department (FEN). Classroom Conduct: Students are expected to participate in class activities and discussion, respectfully development arguments and debate with their peers, and contribute to the course. Cell phones are not permitted during class, and students using their phones during class will be asked to leave. Generally (during lectures, quizzes, exams, and other occasions), laptops and tablets will not be permitted. During group activities and time to work on projects, students may use their laptops and tablets. 1
Email Conduct: If you or your classmates have a question regarding assignments, coursework, or whatever else you may need, I am happy to have you email me. However, I expect that all students follow basic email etiquette. Please include the topic of your inquiry and the class (Organizational Development) in the subject line of your email (example: OD Question on Reading for October 11). Also, please begin each email stating your full name, which course you are in, and clearly state your question (example: Dear Professor Castillo, my name is Juanito Pérez and I am in your organizational development class at UDD that meets on Mondays. I have a question regarding the AT&T Case that we have to read for next week ). Emails that do not follow this format will not be responded to. I try to respond to email as quickly as possible, but ask that students expect to wait for up to 24 hours for a response by email. If you ask a question about a test or project less than 24 hours before it is due, it will NOT be responded to. Honor Code: All students must abide by the honor code and policies set by the Universidad del Desarrollo. Additionally, all students should sign the honor code for this course. Any form of cheating, plagiarism, or academic dishonesty will be NOT be tolerated and will result in an automatic failure of the course. Grading: All grades will be calculated on a scale of 0-100, and then translated to a 1-7 scale using the conversion chart provided by the Universidad del Desarrollo (available on our course website for reference). Grades will be calculated as follows: Reading Quizzes: 10% Fortune 500 Project: 15% Case Presentations: 15% Exam #1: 10% Exam #2: 10% Final Exam: 30% Attendance + Participation: 10% Reading Quizzes: Reading quizzes are a small but important part of the course. There are 10 reading quizzes throughout the semester, and the lowest grade will be dropped (this item will be the average of 9 total quizzes). Missed reading quizzes cannot be made up. Fortune 500 Project: At the beginning of the second class, students will pick a Fortune 500 company (from this list: http://fortune.com/fortune500/). No student should have the same company and students who do not show up for the first day of class will have their company assigned to them. Throughout the semester, students will have to not only research their company, but they are also expected to keep up with the company s performance, as well as news articles related to the organization. This information will be analyzed and along with material from class, 2
will be used to construct a research project that will be handed in at the end of the semester. Case Presentations: During the first weeks of class, students will form groups that will each have to analyze and present a business case related to Organizational Development during the semester. Students will be expected to draw upon the material covered in that unit when constructing their analysis and will be graded on comprehension and definition of the problem, strength of their argument, and viability of their proposed solution. Each group will be evaluated by the professor as well as through peer evaluations. The number of groups and dates of case presentations will be defined once the add/drop period for the course has passed. Exams #1 + #2: The first exam of the semester will be almost entirely theoretical, and students will be expected to have a clear understanding of the basic concepts, ideas, definitions, and intervention techniques that will be applied to cases throughout the rest of the semester. The second exam of the semester will be the development of a business case using the concepts learned and practiced in class. Final Exam: The final exam for this course will be cumulative and will not only include material from the entire bibliography, but also will draw upon class discussion, projects, and class presentations. This is the final opportunity for students to demonstrate the depth of their knowledge regarding organizational development. Attendance and Participation: This will be the instructor s evaluation regarding attendance and classroom conduct. Bibliography: Cummings T., Worley C., Organization Development & Change, 9 th Edition. 2009. South-Western, a part of Cengage Learning. Selected chapters from: Hitt, Miller, Colella.. Organizational Behavior, 3 rd Edition. 2011. John Wiley & Sons, Inc. Gundling, Ernest. Working GlobeSmart: 12 People Skills for Doing Business Across Borders. 2010. Nicholas Brealey Publishing. All cases and readings selected by professor. 3
Course Calendar and Assigned Reading: Date August 3 August 10 August 17 August 24 August 31 September 7 September 14 September 21 September 28 October 5 October 12 October 19 October 26 November 2 November 9 November 16 November 23 Nov. 30 Dec. 15 Activity Assigned Reading (DUE on that day!) Introduction, Course Overview, First Assignments Definitions, Basic Concepts in OD and planned change. Fortune 500 project Chapters 1,2, and 3 Reading Quiz #1 Reading Quiz #2 Chapters 4, 5, and 6 Reading Quiz #3 Chapters 7 and 8 Reading Quiz #4 Chapters 9, 10, and 11 First Fortune 100 Due Date First Exam On normal class day/time Human process interventions Reading Quiz #5 Chapters 12 and 13 No class Enjoy your long holiday week! Technostructural Interventions & Innovation Change Reading Quiz #6 HR Interventions Reading Quiz #7 Strategic Change Interventions Reading Quiz #8 OD & Change in Global Settings Reading Quiz #9 Second Fortune 100 Due Date Chapters 14, 15, and 16 Chapters 17, 18, and 19 Chapters 20, 21, and 22 Second Exam Send by email on this date. Chapter 23 Working Globesmart, Chapters 1, 2, and 12 Application of OD in different industries Reading Quiz #10 Chapter 24 and 25 No class work on Fortune 500 projects Conclusions and reflections of OD and planned change leading change Final Fortune 100 Project due Final Exam, Date TBA 4
About the Professor: Alessandra Castillo is U.S. citizen currently based in Santiago, Chile. She received her undergraduate degree in Political Science from the College of Charleston in South Carolina and her MBA in International Business from the A.B. Freeman School of Business at Tulane University and the Facultad de Economía & Negocios at the Universidad de Chile. She also has a Graduate Certificate in Sales Management from the Universidad Adolfo Ibáñez. Alessandra has experience in sales, fundraising, recruiting, and consulting from her role as Associate Director of Alumni Affairs at the Universidad Técnica Federico Santa María, and has collaborated in investigation and publications with universities throughout Latin America and Europe through ERASMUS MUNDUS Action 3 projects. She is currently the Corporate Relations Officer at Gecamin (Conferences for Mining), where she manages the sales and marketing team, and is also responsible for new business development and database management. In her free time, she enjoys reading, investing, consulting/mentoring start-ups, cooking, exercise, and travel. 5