[1] COURSE SPECIFIC SECTION

Transcription

1 Organizational Development and Change MAN 4280 Syllabus Spring 2009 INSTRUCTOR: Charles D Park OFFICE HOURS: OFFICE: COB 356 MONDAY: OFFICE PHONE TUESDAY: INSTRUCTOR None WEDNESDAY: Before and after class HOMEPAGE FAX: THURSDAY: [email protected] FRIDAY: CLASSROOM DAV108 or by appointment TIME WED. 6-8:50 [1] COURSE SPECIFIC SECTION Course Prerequisite and Grade Requirements: MAN 3240, Senior Standing or CI. Course Description: Lab course where students discuss and apply behavioral science ideas in an action/research framework to the cycle of business and organizational change so as to build a more effective organization. Course Objective(s): After completing MAN 4280, the student will be able to: a. Be familiar with the history of Organizational Development. b. Understand the nature of planned change and the role of values in planned and emergent change. c. Understand and diagnose organizational issues to implement change management. d. Understand and apply the process of collecting and analyzing data needed for change implementation. e. Understand the importance of and develop communications needed to implement a successful change process. Required/Supplementary Text(s): Organizational Development and Change by Cummings and Worley (8e), South-Western, a division of Thomson Learning (2005) ISBN The Heart of Change: by Cotter and Cohen, HBSP (2002) ISBN

2 Determination of Final Grade: Class Preparation, Attendance & Participation 20% Midterm 20% Final 20% Group Project- presentation 15% Group Project-Written report 25% Total 100% Grades will be %=A, 80-89%=B, 70-79%=C, 60-69%=D, below 60%=F No +or-grades will be awarded. Attendance & Participation: Since this is a highly interactive class, attendance and participation are vital. Twenty per cent of your grade will be based on your preparation for and contribution to class discussions, general attitude and involvement in group exercises. Group Project: Teams of three or more, depending on class size will be formed during the first class period. Each team will be responsible for choosing a company from current business publications and/or personal experience to study, critique, report on the application of Organizational Change techniques, and make their own recommendations for future organizational improvements in that company in a presentation to the class and paper to be submitted on the night of the presentation dealing with: Need for planned change, start of OD work, Initial diagnosis and contracting, full diagnosis, collection and analysis of data, design and delivery of feedback, design of intervention, leadership and management of changes, transformation of organization for ongoing improvement. By class 3, Teams will commit to the company they are studying. Presentations are scheduled to last 30 to 40 minutes. They will be followed by a question and answer session. Presentations will be graded on creativity, accuracy and thoroughness. You are encouraged to use a variety of audio-visuals, role plays, etc. in your presentation. An in-depth paper will be due the day of the presentation. A group by majority vote can up to two weeks before the presentation expel a member, who must then do a paper alone on a different company and loses his/her right to present (forfeiting 15% of the course grade). Depending on circumstances, Members may also be asked to grade fellow participants, which will be taken into account in your grade on the project. Course Policies: Attendance is critical in this interactive course as indicated in grading section; missed exams can not be made up. Students should read in preparation for class discussions, and avoid side conversations and cell phone use during class.

3 Tentative Course Schedule/Outline: DATE: Readings: Assignment Due 1/7 INTRODUCTON Form teams 1/14 C&W chapters 1&2 1/21 Heart of Change COMMIT TO COMPANY 1/28 C&W 3&4 2/4 C&W 5&6 2/11 MIDTERM 2/18 C&W 7&8 Polyprod case p209 2/25 C&W 9&10 Rondell case p514 3/4 C&W p ,ch 15&16 Sieman s case p205 3/11 C&W 20 Case Diagnosis on Richardson Lumber P629 ha-nded in 3/18 SPRING BREAK 3/25 C&W 21 4/1 FINAL EXAM 4/8 Group presentations 4/15 Group presentations 4/22 Group presentations 4/29 Group presentations

4 Key Leadership Skill(s) and Perspectives Addressed in This Course: Interpersonal and Communicatio n Skills Analytical and Critical Thinking Skills Informatio n Technology Skills Reflective Thinking and Experientia l Learning Ethical and Social Consciousness Multicultura l Competence X X X X X X Interpersonal and Communication Skills- Class discussion, group assignments, case discussions, and the semester group project. Analytical and critical thinking skills- Learn to prioritize the major conflicts in international cultural orientations and choose winning strategies in cases and group discussions. Information and technology via Blackboard. Reflective thinking via case studies and discussions. Ethical and social issues via text, discussions, and cases. Multicultural competence- Text and discussion re. Global environment. [2] UNIVERSITY/COLLEGE OF BUSINESS SECTION Academic Dishonesty: See USF Policy on Academic Dishonesty and Disruption of Academic Process at Because of the University s commitment to academic integrity, plagiarism or cheating on course work or on examinations will result in penalties that may include a grade of F for the specific exam or course work and a grade of F or FF for the course. Any incident of academic dishonesty will be reported to the dean of the college. Definitions and punishment guidelines for Plagiarism, Cheating, and Student Disruption of the Academic Process may be found at the web address listed above. Students with Disabilities: Please notify your instructor if you have a learning disability or require special assistance with this course. Confidential personal and learning assistance counseling are made available to students through the Division of Student Affairs. Religious Holidays: Students who must miss an examination due to a religious holiday should notify the instructor during the first two weeks of class. Copyrights: Students may tape lectures and use slides from the Web for their own study, but may NOT sell these materials to others.

5 BUSINESS PROGRAM LEARNING GOALS : [1] INTERPERSONAL AND COMMUNICATION SKILLS - Written and verbal communication skills - Working in a team/group environment - Group and individual dynamics in organizations - Influencing others toward a common goal (i.e. Leadership) [2] ANALYTICAL AND CRITICAL THINKING SKILLS - Problem solving skills (from the defining the problem step to implementation ) - Ability to evaluate, then choose, alternative strategies/courses of action - Ability to prioritize - Data analysis skills [3] INFORMATION TECHNOLOGY SKILLS - Basic computer proficiency - Ability to conduct basic research using the Internet - Ability to use word processing, presentation, and spreadsheet software [4] REFLECTIVE THINKING AND EXPERIENTIAL LEARNING - Applications Orientation - Multidisciplinary approaches to solving management problems (ability to integrate learning from various Business disciplines) - Service learning (may include community and University/College service) - Internships - Study Abroad Programs - Personal professional development (etiquette, dress, professional conduct) [5] ETHICAL AND SOCIAL CONSCIOUSNESS - Corporate social responsibility - Ethical and legal responsibilities - Value systems - Personal conduct [6] MULTICULTURAL COMPETENCE - Global awareness and understanding - Diversity in both domestic and international contexts - Cultural differences and their impact on economic/business environments