Imported Delft Tiles from the Netherlands

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Imported Delft Tiles from the Netherlands Revision December 17, 2014 Page 1 of 55

Photos of tile installations Delft ceramic tiles have been used for centuries in home decor. They are hard wearing, water and heat resistant and can be easily cleaned. Delft tiles from the Netherlands are available in many attractive designs and different sizes to fit any space. Delft tiles make attractive decorative accents, backsplashes for sinks and kitchens and as fireplace surrounds. They are not recommended, however for outdoor use or as flooring tile. All tiles are imported from the Netherlands. Revision December 17, 2014 Page 2 of 55

Step 1: Deciding which tile company to use. Westraven 5 Tile High Quality Screen Print Field Tile w/corners Field Tile no/corners Tint A White (available plain or with corner designs) Blue & White Poly Chrome Field Tile Tint OH Blue/Grey Poly Chrome Blue & White Harlinger 5 Tile Hand Painted by skilled artists Field Tile Crackled (With corner designs) Field Tile Uncrackled Blue & White Poly Chrome (With corner designs) Harlinger Tiles are available crackled or uncrackled. Schoonhoven 6 Tile Screen Print Blue & White Field Tile with corner decoration Field Tile - Plain Tile company product details Tile Brand Size Price Background Color Design Color Uncrackled Finish Crackled Finish Tableaus Available? Schoonhoven 6 $ off-white blue in stock n/a no Westraven 5 $$ white Westraven 5 $$ Harlinger 5 $$$ blue-grey special order off-white special order blue & multi color blue & multi color blue & multi color in stock n/a yes special order special order n/a in stock Schoonhoven Advantages: price & size Disadvantages: limited scenes available Westraven Advantages: large variety of scenes avail. all tiles are hand formed yes yes Harlinger Advantages: large variety of scenes avail. all tiles are hand formed & hand painted Revision December 17, 2014 Page 3 of 55

Step 2: Estimating tiles for your project. The first step is to measure the area that you wish to tile. Calculate the width times the height of the area to be covered. Do this for each area to be tiled, and then add the figures to find your total wall square footage. We recommend adding ten percent to this figure for overage. Example: Wall Area #1: 31 high x 11 wide = 341 sq. inches (2.36 sf) Wall Area #2: 31 high x 11 wide = 341 sq. inches (2.36 sf) Wall Area #3: 18 high x 50 wide = 900 sq. inches (6.25 sf) 2.36 + 2.36 + 6.25 = 10.97 sq. feet + 10% (x 1.1) = 12.06 sq. feet Tile Size # of tiles per sq. foot # of tiles needed for this example 5 tile 6 72 6 tile 4 48 When the dimensions are not an exact fit, we recommend the use of border tiles and / or cutting tiles to fit. This will reduce the number of tiles needed. *This formula is an approximation for estimating purposes, we recommend that drawings of each installation project be submitted to a professional for review. #3 #1 #2 Revision December 17, 2014 Page 4 of 55

Step 3: Ordering your tiles. Schoonhoven Factory is a family owned business established in 1920. They have an outstanding reputation for the quality of their artwork and delftware products. In recent years, they have incorporated many drawings from well-known artists, designers and young talented artists from the many art academies in the Netherlands. Schoonhoven tiles are made from a high quality white baking clay that is pressed into a mold. After shaping, drying and finishing, the clay is fired into the square bisque form. The design is then transferred onto the bisque tile. Once decorated, transparent glaze is applied to the tile and it is once again fired to a temperature of 1000 degrees Celsius (1800 degrees Farenheit). Specifications: Size: While Schoonhoven is considered a 6 tile, the exact dimensions of the tile are 5 15 /16 x 5 15 /16. Thickness is: 3 /16. Availability: Off-white background with blue scenes in stock. Retail Prices: Blue Scene Tiles: $9.95 each Field Tiles: $9.95 each (with corner designs) Field Tiles: $6.95 each (NO corner designs) Prices are subject to change without notice. 15% restocking fee on returns after 30 days. Schoonhoven Tiles Revision December 17, 2014 Page 5 of 55

Schoonhooven 6 x 6 x 3 / 16 Tiles Set of four windmills in circles Set of four flowers in baskets in circles Field tiles Schoonhoven tiles are produced on an off-white background. Colors shown in this brochure may appear differently under normal lighting conditions and should not be used for color matching purposes. 130280 Blank no corner designs Revision December 17, 2014 Page 6 of 55

Schoonhooven 6 x 6 x 3 / 16 Tiles Classic Scenes Series This set of Schoonhoven tiles has creamy (off-white) backgrounds providing a softer look than the usual brighter white. 130280 Revision December 17, 2014 Page 7 of 55

Step 3: Ordering your tiles. Westraven Tile Factory is a subsidiary of the Royal Delft factory in the city of Delft. They produce a beautiful and affordable delft pottery tile using a high quality screen-print process. These tiles are ideal for kitchen back-splashes, fireplace surrounds, bathrooms or as individual art pieces. There are 14 different series in the Westraven line. Each series has between six and eighteen different designs. Specifications: Size: While Westraven is considered a 5 tile, the exact dimensions are 5 1 / 8 x 5 1 /8. Thickness is 3/ 8. Options Available: White Background (Tint A): Blue & multicolor scenes in stock Grey/blue Background (Tint OH): Blue & multicolor scenes - special order Crackle finish: Available in white tint only - additional $2.00 per tile. Retail Prices: Blue Scene Tiles: $29.95 each / $288.00 for 12 Multicolor Scene Tiles: $31.95 each / $306.00 for 12 Field Tiles with corners: $11.95 each / $115.00 for 12 Field Tiles NO corners: $9.95 each / $95.00 for 12 Prices are subject to change without notice. 15% restocking fee on returns after 30 days. No returns on special orders accepted. Westraven Tiles Westraven Factory Tile Accessories 057111 White field tile with corners 057110 White field tile plain 057113 OH Tint field tile with corners Sample Crackled tile available in White tint only Revision December 17, 2014 Page 8 of 55

050991 Westraven Shepherds in Circles Blue & White 1 2 3 4 5 6 050992 Westraven Shepherds in Circles Multicolor 1 2 3 4 5 6 Revision December 17, 2014 Page 9 of 55

051031 Westraven Trades Blue & White 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Revision December 17, 2014 Page 10 of 55

8 051032 Westraven Trades Multicolor 1 2 3 4 5 6 7 9 10 11 12 13 14 15 16 17 18 Revision December 17, 2014 Page 11 of 55

051521 Westraven Children Playing Blue & White 1 2 3 4 5 5 6 6 7 11 8 9 9 10 11 11 12 12 13 14 Revision December 17, 2014 Page 12 of 55

051522 Westraven Children Playing Multicolor 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Revision December 17, 2014 Page 13 of 55

057011 Westraven Birds Blue & White 1 2 3 4 5 6 7 8 057012 Westraven Birds Multicolor 1 2 3 4 5 6 7 8 Revision December 17, 2014 Page 14 of 55

053781 Westraven Flowers in Vase Blue & White 1 2 3 4 5 6 053782 Westraven Flowers in Vase Multicolor 1 2 3 4 5 6 Revision December 17, 2014 Page 15 of 55

051661 Westraven Flowers Blue & White 1 2 3 4 5 6 7 8 051662 Westraven Flowers Multicolor 1 2 3 4 3 5 6 7 8 Revision December 17, 2014 Page 16 of 55

052211 Westraven Ships Blue & White 1 2 3 4 5 6 052212 Westraven Ships Multicolored 1 2 3 4 5 6 Revision December 17, 2014 Page 17 of 55

057061 Westraven Landscapes Blue & White 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Revision December 17, 2014 Page 18 of 55

057062 Westraven Landscapes Multicolor 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Revision December 17, 2014 Page 19 of 55

053771 Westraven Fruit Baskets Blue & White 1 2 3 4 5 6 053772 Westraven Fruit Baskets Multicolored 1 2 3 4 5 6 Revision December 17, 2014 Page 20 of 55

057141 Westraven Golfers Blue & White 1 2 3 4 5 6 057142 Westraven Golfers Multicolor 1 2 3 4 5 6 Revision December 17, 2014 Page 21 of 55

057161 Westraven Shepherds Blue & White 1 2 3 4 5 6 7 8 9 10 11 12 Revision December 17, 2014 Page 22 of 55

057162 Westraven Shepherds Multicolor 1 2 3 4 5 6 7 8 9 10 11 12 Revision December 17, 2014 Page 23 of 55

057181 Westraven Windmills Blue & White 1 2 3 4 5 6 7 8 9 10 11 12 Revision December 17, 2014 Page 24 of 55

057182 Westraven Windmill Multicolors 1 2 3 4 5 6 7 8 9 10 11 12 Revision December 17, 2014 Page 25 of 55

Step 3: Ordering your tiles. Harlinger Factory re-established itself as a manufacturer of beautiful hand-painted tiles once produced during the 16th & 17th century. Their hand-formed and hand-painted tiles are each unique in character and style, honoring the now rare techniques applied centuries ago by tile craftsmen. Tile production begins by purifying the clay and mixing it with water. It is then placed in a de-airing mill to extract the air. Next, it is rolled to approximately 8mm thick and left to dry overnight. The tile maker molds the clay with the same basic tools as was used for the past four centuries. After the tile is dried and fired for first time, it is covered in a tin glaze. Once the first glazing is complete, the tile is hand painted by skilled artists and then re-glazed and fired in the kiln. Each artist s individual style remains visible in this age old process. Specifications: Size:While Harlinger is considered a 5 tile, the exact dimensions are 5 1 /8 x 5 1 /8. Thickness is: 1 /4 Options available: Crackled Glaze Uncrackled Glaze Available with or without corner designs Special order, allow 6-8 weeks Harlinger Tiles Retail Prices: Blue Scene Tiles: Multicolor Scene Tiles: Field Tiles (with corner designs): Field Tiles, (plain no corner designs): Full Bullnose Tiles, (with corner designs): Half size Strip Tiles: (with corner designs): Half size Field Tile with Bullnose Tiles: (with corner designs): $64.95 each $69.95 each $16.95 each $9.95 each $18.95 each $16.95 each $18.95 each Prices are subject to change without notice. 15% restocking fee on returns after 30 days. No returns on special orders accepted. Revision December 17, 2014 Page 26 of 55

170782 Harlinger Dogs Multicolor (only) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Revision December 17, 2014 Page 27 of 55

170031 Harlinger Birds Blue 1 2 3 4 5 6 7 8 9 10 11 12 Revision December 17, 2014 Page 28 of 55

170032 Harlinger Birds Multicolor 1 2 3 4 5 6 7 8 9 10 11 12 Revision December 17, 2014 Page 29 of 55

170041 Harlinger Farm Animals Blue 1 2 3 4 5 6 7 8 9 10 11 12 Revision December 17, 2014 Page 30 of 55

170042 Harlinger Farm Animals Multicolor 1 2 3 4 5 6 7 8 9 10 11 12 Revision December 17, 2014 Page 31 of 55

170071 Harlinger Cats Blue 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Revision December 17, 2014 Page 32 of 55

170072 Harlinger Cats Multicolor 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Revision December 17, 2014 Page 33 of 55

170101 Harlinger Child Play Blue 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Revision December 17, 2014 Page 34 of 55

170102 Harlinger Child Play Multicolor 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Revision December 17, 2014 Page 35 of 55

170181 Harlinger Musicians Blue 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Revision December 17, 2014 Page 36 of 55

170182 Harlinger Musicians Multicolor 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Revision December 17, 2014 Page 37 of 55

170201 Harlinger Small Flowers Blue 1 2 3 4 5 6 7 8 9 10 11 12 Revision December 17, 2014 Page 38 of 55

170202 Harlinger Small Flowers Multicolor 1 2 3 4 5 6 7 8 9 10 11 12 Revision December 17, 2014 Page 39 of 55

170211 Harlinger Planted Flowers Blue 1 2 3 4 5 6 7 8 9 10 11 12 Revision December 17, 2014 Page 40 of 55

170212 Harlinger Planted Flowers Multicolor 1 2 3 4 5 6 7 8 9 10 11 12 Revision December 17, 2014 Page 41 of 55

170241 Harlinger Landscapes Blue 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Revision December 17, 2014 Page 42 of 55

170242 Harlinger Landscapes Multicolor 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Revision December 17, 2014 Page 43 of 55

170261 Harlinger Windmills Blue 1 2 3 4 5 6 7 8 9 10 11 12 Revision December 17, 2014 Page 44 of 55

170262 Harlinger Windmills Multicolor 1 2 3 4 5 6 7 8 9 10 11 12 Revision December 17, 2014 Page 45 of 55

170291 Harlinger Ships Blue 1 2 3 4 5 6 7 8 9 10 11 12 Revision December 17, 2014 Page 46 of 55

170292 Harlinger Ships Multicolor 1 2 3 4 5 6 7 8 9 10 11 12 Revision December 17, 2014 Page 47 of 55

170391 Harlinger Fruit Baskets Blue 1 2 3 4 5 6 7 8 9 10 11 12 Revision December 17, 2014 Page 48 of 55

170392 Harlinger Fruit Baskets Multicolor 1 2 3 4 5 6 7 8 9 10 11 12 Revision December 17, 2014 Page 49 of 55

170542 Harlinger Single Tulips Multicolor 1 2 3 4 Harlinger Field Tiles Blue 5 6 170412 5 field tile, bullnose with corners, crackle finish 170400 5 field tile, blank no corner design-crackle finish 170411 5 field tile, with corners - crackle finish 170416 2.5 x2.5 bullnose with corners crackle finish 170414 5 x 2.5 tile strip with corners - crackled 170413 5 field tile, with corners - uncrackled 170415 1/2 bullnose tile, 5 x2.5 with corners - crackled Revision December 17, 2014 Page 50 of 55

Imported Dutch Handpainted Tableaus by Harlinger 172720.30 Six tiles Flower Basket Blue 172710.22 Four Tiles Fruit Basket Poly Call for Availabilty and Pricing 172720.25 Six Tiles Potted Flowers Poly Revision December 17, 2014 Page 51 of 55

Imported Dutch Handpainted Tableaus by Harlinger 172710.03 Four Tiles Windmill Landscape Blue 172710.04 Four Tiles Mill Scene Poly Call for Availabilty and Pricing 172700.04 Two Tile Ship 172720.14 Six Tiles Winter Landscape Blue Revision December 17, 2014 Page 52 of 55

Imported Dutch Handpainted Tableaus by Harlinger Call for Availabilty and Pricing 172740.11 Twelve Tiles Fruit Basket Poly 172720.10B Six Tiles Harborview 172720.10A Six Tiles Harborview Revision December 17, 2014 Page 53 of 55

Quantities, Variation & Uniformity: Nelis Dutch Village Imported Delft Tiles TERMS & CONDITIONS OF SALE While Nelis Dutch Village is willing to assist in the estimation of the number of tiles needed, the responsibility for the final order quantities rests with the customer. We recommend that you work with a designer, architect, or tile setter for the most accurate calculations. An extra 5% to 10% is recommended to use for cuts, and as attic stock for the possibility that it may be needed in the future. Slight variations are normal in hand-formed, hand-made tiles, and can be seen in the tile shape and thickness. Little variation is seen in machine-made tiles. Hand work is exactly that, and a purchaser should welcome the human element in the hand-forming process. Each factory has a standard background color of the tiles, and historically, there has been very little variation in background color of the tiles. Decorations on the tiles do vary slightly in color from shipment to shipment, and over the years, in a large part due to the particular production process. Screen-printed tiles have less variation, while hand-painting inherently has more variation. Again, variation in hand-painting is an example of the human element in production and should be welcomed. Other variations can include thickness and a surface texture known as crazing. These tile variations in color, shading, crazing or thickness are inherent characteristics of the delftware production process, and therefore are not considered defects. These variations add character and charm, whereas absolute uniformity reflects mass production techniques. Lead Time: If tiles are in-stock, we generally ship within two business days. Special orders from the Netherlands require six to eight weeks for delivery. Stock levels will vary over the course of a year, and specific scenes may not be in-stock at any given time. We recommend placing your order as far in advance as possible Please be aware that Nelis Dutch Village will not be liable for any delay in delivery due to any causes beyond our control, including; acts of God, governmental bodies (i.e. U.S. Customs), delays in production or shipping, or delivery delays caused by strikes or accidents. In the event of any delay, Nelis Dutch Village s allowed time for delivery or other performance shall be extended for a period equal to the duration of such delay. Payment & Terms: An order of in-stock merchandise requires payment in full prior to shipment to the customer. All special orders require a 50% deposit due upon placement of the order. The balance of the order, plus freight & handling, is due before shipment. Revision December 17, 2014 Page 54 of 55

Inspection Upon Delivery: Nelis Dutch Village Imported Delft Tiles TERMS & CONDITIONS OF SALE Continued All contents of an order must be inspected immediately upon receipt for accuracy of materials ordered, including quality, color and quantity. If the shipment has been damaged, Nelis Dutch Village must be contacted within five (5) business days after receipt of the materials to begin the claim process. All claims must be reported to our shipping department at either: info@ dutchvillage.com or (616) 392-6051, from 9am to 4pm (EST) M - F. All broken materials and original packaging must be kept and notations must be made of any visible damage to the cartons. In all cases, the customer or customer s representative should inspect the tile well before installation. No adjustments can be made once the material has been installed, as installation constitutes absolute acceptance of the product. Installation will damage the product, and any damaged merchandise cannot be returned. Returns: Special orders cannot be returned. These orders are non-refundable. Once a special order has been delivered by the factory, the merchandise has been specifically made for each customer. Both the customer and Nelis Dutch Village will be in agreement as to whether tiles are considered being special-ordered before the 50% deposit is collected, and therefore if a special order is cancelled after a deposit is placed on an order, this deposit is non-refundable. Stock tiles may be returned with prior written or verbal authorization only, and only within thirty (30) days of receipt. All approved returns are subject to a 15% restocking fee. Freight charges incurred to ship the order to the customer will not be refunded, and costs from the shipping location back to Nelis Dutch Village are the responsibility of the customer. If a tile is received back damaged or unsalable, it will not be refunded. The customer is encouraged to spend as much care as we do in packing the materials when being returned. Revision December 17, 2014 Page 55 of 55