Veteran-Directed Home and Community-Based Services (VD-HCBS) 101 Call

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Veteran-Directed Home and Community-Based Services (VD-HCBS) 101 Call Revised April 2014 Presented by: The Veterans Health Administration, Geriatrics and Extended Care Group and The National Resource Center for Participant-Directed Services (NRCPDS)

What is Participant Direction? Traditional Services Participant-Directed Services Agency recruits and manages workers Recruits, hires, and manages workers Case manager determines needs and services Program and agency set tasks Makes decisions about needs and services Sets tasks Participant Participant Agency requires worker training Agency specifies salary and benefits Trains/ arranges worker training Specifies salary and benefits (optional) Normal work hour schedule Assigns flexible work hour schedule 2

Cash & Counseling (C&C) Demonstration and Evaluation Arkansas, New Jersey and Florida The C&C model is the same model as VD-HCBS Over 6,500 people randomly assigned to either: Manage their own authorized budget amount Continue with traditional agency-based services All participants were assessed for level of service based on functional need 3

Why Participant Direction? Comparative effectiveness research on participant-directed programs found: 4

Self-directing participants are up to 90% more likely to be very satisfied with how they lead their lives.

Self-directing participants have more positive health outcomes and significantly reduced personal care needs.

Caregivers of self-directing participants are very satisfied with overall care and report less physical stress and emotional strain.

Self-direction does not increase incidence of fraud and abuse.

High-cost services are utilized less when basic support services are provided.

Prevalence of Participant-Directed Programs AK AK HI CA OR WA NV ID AZ MT WY CO NM ND SD NE KS OK MN IA MO AR WI IL MS MI IN KY TN AL OH WV SC GA PA VA NC NY ME VT NH MA RI CT NJ DE MD DC TX LA Employer Authority FL Employer and Budget Authority Employer Authority and VD-HCBS Employer and Budget Authority and VD-HCBS 10

Effect on Total State Costs Short term costs were higher: C&C participants used the services they were authorized In many instances, people receiving traditional services were not receiving all the services they were authorized to receive Nursing facility use was 18% lower for treatment group than those using agency care during a 3 year follow-up evaluation in Arkansas* Investment in all HCBS results in long term savings Doesn t reflect the 18% nursing facility reduction seen in participant direction ** * AR Department of Human Services. (2009). IndependentChoices Final Report. www.hcbs.org/moreinfo.php/doc/2549 **Kaye, HS, LaPlante, MP, and Harrington, C, "Do non-institutional long-term care services reduce Medicaid spending?", Health Affairs 28, no 1 (2009): 262-272 11

VD-HCBS Program VD-HCBS serves Veterans of any age who are at risk of institutional placement. Veteran Affairs Medical Centers (VAMCs) purchase these services on behalf of Veterans from the Aging and Disability Network: State Units on Aging (SUAs) Area Agencies on Aging (AAAs) Aging and Disability Resource Centers (ADRCs) 12

Veterans in VD-HCBS Receive assessment and care planning assistance Decide for themselves, or with a representative, what mix of goods and services will best meet their needs Manage a flexible, individual budget Hire and supervise workers, including family or friends Purchase items or services needed to live independently in the community Have financial management and support services to facilitate service delivery 13

Current Status and Future Direction The VD-HCBS Program is available at 43 VAMCs, 101 AAAs/ADRCs, and in 26 states VD-HCBS commenced at VAMC Battle Creek in February 2009 By March 2014, over 1,400 Veterans have enrolled in the program The current funding level is $12 million 14

State # of VAMCs Operating/Approved VAMC Arkansas 2 Little Rock, Fayetteville Connecticut 1 West Haven Vermont 1 White River Junction District of Columbia 1 Washington Florida 5 Bay Pines, Tampa, Gainesville, Orlando, Miami Idaho 1 Boise Illinois 5 North Chicago, Chicago, Danville, Hines, Marion Louisiana 1 Shreveport Maine 1 Togus Maryland 1 Perry Point Massachusetts 1 Bedford, Boston Michigan 5 Ann Arbor, Detroit, Iron Mountain, Saginaw, Battle Creek Minnesota 1 Sioux Falls (SD) New Hampshire 1 Manchester New Jersey 1 Lyons New York 1 Syracuse, Albany Ohio 2 Chillicothe, Toledo Oregon 1 Portland Pennsylvania 2 Philadelphia, Coatesville South Carolina 1 Charleston, Columbia Texas 3 Central Texas, Dallas, San Antonio Virginia 1 Richmond Washington 1 Puget Sound Wisconsin 1 Milwaukee 15

VD-HCBS Programs Active Program Near Completion Early Planning Not Started WA AK OR CA NV ID MT WY AZ CO NM TX OK KS NE SD ND MN IA MO AR LA MS TN KY IL WI MI IN WV AL GA FL SC NC VA PA NY DC MD DE NJ RI MA NH VT ME OH CT 16 HI AK PR

VD-HCBS Program Review Findings 10 VD-HCBS Veterans and 10 Homemaker, Home Health Aide (H/HHA) Veterans from 27 VAMCS were evaluated in February 2012 for functional characteristics and assigned 1 of the 13 Case Mix Budget Levels using their researched methodology (and basis for rates) There were current costs captured for each of these Veterans as well as: VAMC Program Coordinator Surveys Overall FY 2011 VD-HCBS Costs and Census Data Spending Plans and Invoices for VD-HCBS Veterans 17

Report of 27 VD-HCBS Coordinators 18

Case Mix Descriptions L: Very low ADL dependencies (less than three and each can be scheduled ahead of time) A: Low ADL dependencies (up to three and one or more may need on call support such as positioning or toileting) B: Low ADL dependencies and behavioral needs C: Low ADL dependencies and special nursing needs (such as tube feeding or ventilator care on every shift) D: Moderate ADL dependencies (4-6) E: Moderate ADL dependencies and has behavioral needs F: Moderate ADL dependencies and special nursing G: High ADL dependencies (7-8) H: High ADL dependencies (7-8) and has behavioral needs I: High ADL dependencies (7-8) and requires supervision for eating to prevent choking J: High ADL dependencies (7-8), requires eating supervision to prevent choking, and has either a specific neurological diagnosis or behavioral needs K: Has high ADL dependencies (7-8) and requires special nursing 19

30.0% Overall Case Mix Comparison From Sample Overall Case Mix Budget Comparison From Sample 25.0% 20.0% 15.0% 10.0% % HHA H/HHA %VD-HCBS 5.0% 0.0% L A B C D E F G H I J K % H/HHA HHA 21.2% 20.8% 3.3% 0.0% 24.5% 5.6% 1.5% 7.8% 1.5% 4.1% 6.7% 3.0% %VD-HCBS 6.9% 14.2% 4.9% 1.6% 26.3% 4.5% 1.2% 10.5% 3.2% 11.7% 6.9% 8.1% 20

$4,500 $4,000 $3,500 $3,000 $2,500 $2,000 $1,500 $1,000 $500 $0 VD-HCBS Current Rates Compared to VD-HCBS Current Rates Compared to Case Case Mix Mix Budget Rates Rates L A B C D E F G H I J K Current Rate Average Case Mix Average 21

$6,000 $5,000 $4,000 $3,000 $2,000 $1,000 $0 H/HHA H/HA Current Rates Rates Compared Compared to to Case Case Mix Mix Budget Rates Rates L A B C D E F G H I J K Current Rate Average Case Mix Average 22

Of Note The average per Veteran monthly increase in service authorization levels would need to be less than $50 for VD-HCBS and more than $1,500 for those in H/HHA to reach the functionally based Case Mix Budget funding levels The sampled Veterans using VD-HCBS have statistically higher acuity than those in H/HHA VD-HCBS will have lower case mix rates than H/HHA Once services are more equitably offered, VD-HCBS will be a lower cost alternative 23

Referral VAMC refers Veteran to Aging/Disability Network (A/DN) with Case Mix Budget amount or requests A/DN to assess for Case Mix Budget amount. Intake A/DN contacts Veteran & schedules home visit. Compiles materials (e.g. forms & manuals). Assessment A/DN assesses Veteran & discusses VD-HCBS roles & responsibilities. Reviews materials. Poor Candidate Veteran isn t interested or needs a representative & can t identify one. Referred back to VAMC. Bill 1 time half admin fee*. Good Candidate A/DN documents the Veterans needs and if needed recommends Case Mix Budget amount. Plan Distribution A/DN transmits the authorized plan to the Veteran and to the FMS. Plan Authorization VAMC reviews plan to assure there are no duplications and that items relate to a need because of disability. Sends approval to A/DN. A/DN bills 1 time full admin fee*. Develop Plan A/DN works with Veteran to develop a spending plan. Helps identify goals and then potential workers and other goods and services. Sends to VAMC. Budget Amount Authorization VAMC authorizes the budget amount or tier & sends to A/DN. Employer Paperwork FMS or A/DN assists Veteran to complete the paperwork to be an employer. Hiring Assistance A/DN assists the Veteran in the hiring process: job descriptions, recruitment, interview, and reference checks. Employee Paperwork FMS collects required employee information and conducts background checks. Establish Employment FMS establishes Veteran as an employer, and processes worker information.

Savings/Emergency Back-up Fund FMS keeps track of unexpended budget amounts to be applied to approved savings, respite or back-up services. Payments FMS pays workers & invoices as in Spending Plan. Timesheets and Invoices Veteran submits timesheets and invoices to the FMS. Initiate Services Veteran trains workers and begins services as authorized in the Spending Plan. Reports FMS sends detailed spending and Savings/Rainy Day Fund reports to Veteran and A/DN. Monitoring A/DN monitors Veteran health, safety and outcomes, at least monthly phone contact and quarterly visits. Reimburse A/DN submits invoice to the VAMC. VAMC remits payment. Reassessment Veteran reassessments and spending plans are done annually or sooner when changes occur. Detail Back-up Detail on Veteran spending (pay, taxes, goods and services and savings/ emergency funds remaining) are sent to VHA.

Questions? Please contact: Daniel Schoeps, Director, Purchased LTSS 202-461-6763 Daniel.Schoeps@va.gov Patrick O Keefe, Program Analyst 202-461-5887 Patrick.O Keefe@va.gov Merle Edwards-Orr, Director of Veteran Initiatives Merle.Edwards-Orr@bc.edu 26