PUBLIC SECTOR BIG DATA ANALYTICS INITIATIVE : MALAYSIA s PERSPECTIVE Dr. Suhazimah Dzazali Deputy Director-General (ICT) MAMPU 18 August 2014
CONTENT 1. BACKGROUND & CURRENT SCENARIO 2. BDA STRATEGIC 3. WAY FORWARD AGENDA DIRECTION 4. CONCLUSION 2
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NATIONAL VISION Transforming Service Quality Improving Organisational Productivity Improving Customer Services Motivating Employees 4
ACHIEVING DIGITAL MALAYSIA S 2020 ASPIRATIONAL GOALS IS CHALLENGING.. ICT CONTRIBUTION TO GDP 10.5% 17% 2010 2020 WEF GLOBAL IT REPORT * Among 144 Economies #28 TOP 20 IMD WORLD COMPETITIVENESS SCOREBOARD Among 59 Economies #16 TOP 10 Note: EIU Digital Economy Ranking has been replaced with WEF Global IT Report as the EIU Digital Economy Ranking report was only produced as a once-off publication 2010/11 2020 Source : ICTSA 2012, GITR 2010-11, IMD 2011 2011 2020 Source : MDEC 5
ICT SERVICES IS PROJECTED TO CONTRIBUTE 48% OF THE NATION S DIGITAL ECONOMY IN 2020 48% ICT SERVICES IN 2020 BIG DATA ANALYTICS (BDA) CLOUD MOBILITY SOCIAL MEDIA SSO TELCO SOFTWARE DEVELOPMENT OTHER IT SERVICES 6
GOVERNMENT INITIATIVES LEVERAGING NEXUS OF FORCES FOR AGILITY IN SERVICE DELIVERY Agency presence in portals, websites & social media MyEmail 1GovUC Social Mobile mysms Mobile apps (e.g. mydistress, myhealth MyJakim MyKPDNKK USSD) Service Intelligence mygovernment Portal mymesyuarat Information Cloud 1Gov*Net PDSA mygric MTSA ISMS MyGSOC my1login DDMS 7 7
JOURNEY TO SMART GOVERNMENT SMART Government High income economy Happiness index Social Informati on Mobile Cloud SMART Government Transparency Index Nexus of Forces Improve ICT index 8
SMART GOVERNMENT WHAT IS SMART GOVERNMENT? T Social, Mobile, Big Data Analytics, Radical openness, rust Application and Co-Creation Leadership Policy/ Legal Framework Institutional capacity SMART Government Technology/ Infrastructure Capacity Building Citizen Engagement Innovation Financing 9 9
MANDAT PELAKSANAAN BDA IMPLEMENTATION MANDATE...the Communications and Multimedia Ministry with the support of the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) and MDeC will jointly implement four government initiated Big Data Analytics (BDA) pilot projects by 2015 to drive ICT services. Prime Minister Datuk Seri Najib Tun Razak The 25th MSC Malaysia Implementation Council Meeting 14 November 2013 25 th MSC Malaysia Implementation Council Meeting (ICM) 14 November 2013 1. To develop the Big Data Framework for Malaysia 2. To implement 4 Government-Initiated BDA pilot projects 10
STRATEGIC INTENT OF NATIONAL BDA INITIATIVE 3 Key Focus Areas 1. Proliferate usage of BDA in all sectors 2. Catalyse adoption and usage of BDA in public sector 3. Build the BDA industry in Malaysia Short Term (1-2 years) Medium Term (3-4 years) Long Term (5-7 years) Kick start BDA priorities Framework Pilot government projects Private sector projects Grow use of BDA Build strong talent and skillsets in BDA Building sustainable National BDA initiative Public Private BDA initiatives Leadership in BDA Widespread use of BDA 11
PUBLIC SECTOR STRATEGIC DIRECTION 1. Enterprise Architecture 2. Big Data Analytics 3. Open Data 4. Co-creation Engagement 5. Service Mobility 6. Trust & Compliance 7. Capacity & Competency Capability NEW GAME CHANGING 1GovSearch 1Gov EA 1Gov AppStore 2014 onwards mygov Mobile New Services (Big Data, Open Data, Enterprise Architecture) Smart Devices and BYOD Mobility SMART Government Framework Security & Compliance Competency (Capacity Building, Capability) Service Governance Engagement (Crowdsourcing, Cocreation, Collaboration) 12
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MALAYSIA BDA FRAMEWORK 14
PUBLIC SECTOR BDA : STRATEGIC IMPLEMENTATION Business Technology Talent Blueprint BDA Governance Communication Plan Big Data Cloud Analytical Tools Talent Acquisition Data Science Consultancy Capability Development IMPLEMENTATION OF BDA UNDER 11 th MALAYSIA PLAN (2016 2020) 15
IMPLEMENTATION STRATEGY BDA IN PUBLIC SECTOR INITIATION AND PILOT PROJECTS 2014-2015 DEVELOPMENT AND ROLLOUT 2016-2020 - Public Sector BDA Blueprint BDA Governance for Agencies BDA guidelines and best practices Communication Plan for BDA implementation Pilot Projects Development of identified BDA projects based on BDA Blueprint Implementation of BDA in Public Sector/Cluster Leveraging existing Government infrastructure PDSA, 1Gov*Net, MyCloud Promotional programs and increased competency 16
BDA PILOT PROJECTs PRICE WATCH SENTIMENT ANALYSIS WHY? To reduce profiteering due to policy changes OUTCOME: WHY? To quickly gauge the public perception and feedback on a certain topic WHY? Crime root cause and trend analysis, optimise law enforcement resources WHY? To predict outbreak probability and locations Predict optimal pricing and maintain a price position by analyzing price and demand elasticity OUTCOME: Government makes well-informed decisions to address well being of rakyat OUTCOME: Reduced crime rate OUTCOME: Reduce dengue incidences and fatalities LEAD AGENCY: LEAD AGENCY: LEAD AGENCY: LEAD AGENCY: KPDNKK (Ministry of Domestic Trade & Consumer Affairs) KKMM (Ministry of Communication & Multimedia Malaysia) KDN (Ministry of Home Affairs) KKM (Ministry of Health) 17
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EXPLORING ASEAN CIO COOPERATION IN BIG DATA INITIATIVES..Big data technology and services are expected to grow worldwide at a compound annual growth rate of 40% about seven times that of the ICT market overall - study by IDC Global trend holds enormous potential in various fields - health, food security, climate and resource efficiency to energy, intelligent transport systems, smart cities, etc Coordinated action involving ASEAN countries should be explored to formulate Big Data Strategy for ASEAN 19
BDA INITIATIVE IN EUROPEAN UNION A new strategy on Big Data, supporting and accelerating the transition towards a data-driven economy in Europe. The data-driven economy - stimulate research and innovation on data leading to more business opportunities and an increased availability of knowledge and capital, in particular for SMEs, across Europe. Support "lighthouse" data initiatives capable of improving competitiveness, quality of public services and citizen's life Focus public Research & Inovation on technological, legal and other bottlenecks Use public procurement to bring the results of data technologies to the market Develop enabling technologies, underlying infrastructures and skills, particularly to the benefit of SMEs Extensively share, use and develop public data resources and research data infrastructures Accelerate the digitisation of public administration and services to increase their efficiency Relevant legal framework and the policies are datafriendly 20
CONCLUSION BDA can contribute to National Digital Economy.and enhancing Service Delivery to Citizen and Business Improving multilateral Cooperation among ASEAN countries through BDA 21
THANK YOU TOGETHER WE TRANSFORM www.mampu.gov.my