Region VIII Veterans Business Outreach Center Project Manager Big Sky Economic Development



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Region VIII Veterans Business Outreach Center Project Manager Big Sky Economic Development Big Sky Economic Development (BSED) is looking for a dynamic candidate for its Region VIII Veterans Business Outreach Center (VBOC) who will provide business counseling, consulting and training to veterans, military servicemen and women and their spouses who reside in VBOC s six-state region (MT, ND, SD, WY, CO, UT). The selected candidate will join BSED's cadre of economic development professionals who are at the cutting edge of the industry. We are one of only 45 organizations accredited worldwide by the International Economic Development Council. BSED s Region VIII VBOC is one of only 15 VBOCs nationwide. Our expectations are exceptionally high. The ideal candidate has an impeccable professional reputation; is a "hard worker" with a proven track record of successful business experience; has an action- and goal-oriented disposition; and a heart to serve our veterans. Big Sky Economic Development is an equal opportunity employer and offers a competitive salary with a complete suite of benefits. Application materials are available on our website at www.bigskyeconomicdevelopment.org. MUST INCLUDE APPLICATION, COVER LETTER, RESUME AND THREE REFERENCES. Please email all materials to Sara Hudson at hudson@bigskyeda.org, or mail: Big Sky Economic Development Attention: Sara Hudson 222 North 32 nd Street, Suite 200 Billings, Montana 59101 First Review of Applications Begins: November 16, 2015

Region VIII Veterans Business Outreach Center (VBOC) Project Manager Big Sky Economic Development Billings, Montana Status: Full-Time/Salaried Target Salary Range: $47,000 - $51,500 Reporting Responsibility: This position reports directly to the VBOC Director. Summary of Essential Role and Responsibilities The Region VIII Veterans Business Outreach Center (VBOC) Project Manager, Business Counselor and Trainer works in Big Sky Economic Development s (BSED) Veterans Business Outreach Center. The Project Manager s work is performed under the direction of the Region VIII VBOC Director. The Region VIII VBOC Project Manager serves veterans, military servicemen and women and their spouses in a sixstate region (MT, ND, SD, WY, UT, CO) by providing business development counseling and training to help them start, grow or expand a small business. This is done with the assistance of our critical resource partners which include the U.S. Small Business Administration and their District Offices in each State, the Small Business Development Center s network of professionals throughout each State, SCORE, PTAC, Women s Business Outreach Centers and BSED s team of top-performing experts. The Project Manager performs 1) Client Engagement and 2) Training and Collaboration. Duties include establishing a robust network of professionals in lending institutions, the educational arms of military installations, VFWs, American Legions, colleges and universities, local economic development agencies, city, county, state governments and federal agencies. The Project Manager will market SBA and Boots to Business products and services, perform business planning, financial spreading, market research and analysis for clients in one-on-one face-to-face sessions, traditional classroom settings, and via Skype and Webinars. Client Engagement Specific Duties and Responsibilities 1. Answers fundamental and complex business-related questions for Veteran small business clients at all stages including pre-venture, startup, existing and growth. 2. Provides small business counseling services to Veteran clients, refers to appropriate resource partners and is efficient at spreading financial information and analyzing a business plan and concept. (Six months to obtain certification of Accredited Small Business Consultant.) 3. Performs business planning, financial spreading, market research and analysis for clients. 4. Acts as the front line and launch pad for all client services available to Veterans and works with the client to refer them to the best agencies to meet their needs and take advantage of all programs and resources available. 5. Performs high-level research and analysis for clients and program initiatives. 6. Performs in-depth client intake to determine a needs assessment and action plan for their individualized one-on-one counseling. 7. Set up web-based conferences and training to provide regional coverage of service to Vets throughout the region. BIG SKY EDA-EDC EMPLOYEE JOB DESRIPTION 1

Training & Collaboration 1. Develops and maintains a wide network of resource partners to increase the height at which the VBOC Launchpad operates. Develops relationships across the region to encapsulate efficiency within communication channels for clients needing to interface with multiple agencies. 2. Plans, sets up and delivers training courses across the six-state region. (Boots to Business Program, Boots to Business Reboot and pre-venture courses.) 3. Advocates for the program, the SBA and Big Sky Economic Development at all times. 4. Works to deepen the credibility and awareness of the services available to Veterans. Required Knowledge, Skills and Abilities 1. Knowledge of military culture (a veteran is preferred). 2. Must be detail-oriented, organized, able to multitask, and manage several projects at one time. 3. Must be flexible and adaptable. 4. Must have highly-developed interpersonal skills and provide excellent customer service. 5. Must be committed to client satisfaction with a very high regard for others. 6. Must complete tasks on time. 7. Ability to learn and explain a general overview of VBOC s programs and services to clients, constituents, and stakeholders. 8. Ability to adapt, take direction, and learn new systems and processes as needed. 9. Ability to teach both self-prepared curricula and the SBA s and Syracuse University s standardized Boots to Business training modules (www.boots2business.org) in classroom and online formats. Minimum Qualifications 1. Bachelor s Degree from an accredited institution in Business Administration, Finance, Banking, Accounting, or related field of study is required with a minimum of five years experience in related work or business ownership. 2. Veteran is preferred. 3. Working knowledge of Internet-based communication alternatives is needed (e.g., Skype, Webinars, GoToMeeting and so on). 4. Proficiency with Microsoft Office applications (Excel, PowerPoint, Word, Outlook and Access) and Adobe is required. 5. Business planning experience is preferred including business advising, consulting and training. 6. Demonstrated ability to teach and train adult learners is preferred. Physical Abilities and Job Requirements The physical demands of the position are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Daily duties of this job will involve a reasonable amount of: BIG SKY EDA-EDC EMPLOYEE JOB DESRIPTION 2

1. Standing, sitting and lifting 2. Driving an automobile for short- and long-distance travel 3. Public interaction (face-to-face, telephone, Internet, classroom) 4. Computer use 5. Manual dexterity, vision, mobility, clarity of speech, and hearing This is a salaried position with a full suite of benefits. Work hours will generally be 8:00 A.M. to 5:00 P.M., Monday through Friday; however, due to the time difference with our resource partners and the VBOC HQ in DC, the Director may adjust the schedule as needed. Some activities, trainings and workshop events might alter and expand regular work hours as needed. The position serves a six-state region and will provide support for our resource partners in those areas. Travel throughout the six-state region is required and pre-planned in accordance to the processes and procedures set forth in SBA s Boots to Business Planning Guides. Travel is expected at a current level of 30-50% with no longer (usually) than a week at a time. Position will coordinate any changes to schedule with the VBOC Director. POSITION TITLE: Region VIII VBOC Project Manager The above statements are intended to describe the general nature and level of work being performed by the individual assigned to this position. This job description is not intended to be an exhaustive list of all responsibilities, duties and skills of the employees in this position. I have read and accept the duties and responsibilities as outlined. I have also been given the opportunity to discuss any questions or concerns regarding any or all of the above directly with my supervisor prior to signing this document. Further, I agree to notify my supervisor immediately in the event that I am unable to fulfill any or all of the duties as outlined above. I understand that Big Sky Economic Development reserves the right to revise or change this job description as the need arises. I have reviewed this job description and received a copy. Employee Signature Date Supervisory Signature Date Acknowledgement of receipt and understanding of this job description: Signed by DATE: BIG SKY EDA-EDC EMPLOYEE JOB DESRIPTION 3

BIG SKY ECONOMIC DEVELOPMENT AUTHORITY 222 NORTH 32 ND STREET BILLINGS, MONTANA 59101 (406) 256-6871 APPLICATION FOR EMPLOYMENT AN EQUAL OPPORTUNITY EMPLOYER APPLICANTS: IN ORDER TO BE CONSIDERED FOR EMPLOYMENT, THIS APPLICATION MUST BE COMPLETED ENTIRELY. PLEASE REMEMBER TO PRINT CLEARLY, READ AND SIGN THE LAST PAGE. Today s Date: Name in Full: Phone #: Position Applying For: Last First Middle Number & Street City State Zip Code Message List other names, if any, used on employment or education records: EDUCATION High School Name/City, State of School Course of Study Check Last Year Completed 9 ( ) 10 ( ) 11( ) 12 ( ) List Diploma or Degree College 1 ( ) 2 ( ) 3 ( ) 4 ( ) Graduate School Other Training

EMPLOYMENT HISTORY This section must be completed entirely. Do Not substitute a resume. List all work experience, paid or unpaid, beginning with your current or most recent job. Include military experience as well as volunteer jobs that you wish to have considered as part of your qualifications for the position you are seeking. Describe each job separately, emphasizing your specific tasks and any supervisory, technical or other responsibilities. Explain all breaks in continuous employment. If more space is needed, additional pages can be added. Position/Title Start Date: End Date: Employer: Salary: City/State/Zip: Full Time ( ) Part Time ( ) Hours Worked: Supervisor s Name/Title: Work Performed: Reason For Leaving: Position/Title Start Date: End Date: Employer: Salary: City/State/Zip: Full Time ( ) Part Time ( ) Hours Worked: Supervisor s Name/Title: Work Performed: Reason For Leaving:

Position/Title Start Date: End Date: Employer: Salary: City/State/Zip: Full Time ( ) Part Time ( ) Hours Worked: Supervisor s Name/Title: Work Performed: Reason For Leaving: Position/Title Start Date: End Date: Employer: Salary: City/State/Zip: Full Time ( ) Part Time ( ) Hours Worked: Supervisor s Name/Title: Work Performed: Reason For Leaving: MONTANA PREFERENCE ACTS If you are claiming reference under Montana Veterans Employment Preference Act or Handicapped Persons Employment Preference act, complete the following: To claim Veterans Employment Preference you must be a U.S. Citizen and check on of the boxes below: () A Veteran separated under honorable conditions, () A Disabled Veteran separated under honorable conditions, () The spouse of a disabled Veteran if the veteran s disability prevents him/her from working, () The remarried surviving spouse of a veteran or disabled veteran, () The mother of a veteran, if the Veteran lost his/her life under honorable conditions while serving in the Armed Forces, or has a service-connected, permanent, and/or total disability.

ADDITIONAL INFORMATION Professional Memberships & Affiliations: Professional & Trade Licenses: Have you ever been employed by this company before? When? In What Job? Do you have a relative working for this company? Yes No If yes please explain, this will not exclude you from hire Have you ever been convicted of a felony? Yes No If yes, please explain, this will not exclude you from hire Why are you interested in this particular job? What skills and training qualify you for this position? What portion of your work experience qualifies you for this job? READ THE FOLLOWING CAREFULLY, THEN SIGN AND DATE THE APPLICATION: Your interest in employment with Big Sky Economic Development Authority is sincerely appreciated. Please feel free to attach your resume to this application or any other additional comments that you feel will be helpful in evaluating your qualifications for the position. I understand that falsification, misrepresentation or omission of information is sufficient cause for rejection of this application, or if hired, dismissal from employment. I grant permission for the representatives of the Big Sky Economic Development Authority to investigate my references and release said Company, as well as my former employers, from any and all liability resulting from such investigation. Date: Signature: