Study Guide Bachelor s programme in International Marketing Management 2013-2014 Version 1.1 Hogeschool Utrecht, HU Diensten Utrecht, September 2012
Contents 1 Foreword 5 2 Organization of the study programme 7 2.1 Professional profile... 7 2.1.1 Profession... 7 2.1.2 Details of professional profile... 7 2.1.3 Competencies of a new professional practitioner... 7 2.1.4 Graduate skills... 7 2.1.5 Field of work and employment functions... 7 2.2 Profile of study programme... 8 2.2.1 General... 8 2.2.2 Study programme objective... 8 2.2.3 The HBO ( Higher Vocational Education ) level of the study programme... 8 2.2.4 Teaching: principles... 9 2.3 Organization of the study programme... 9 2.3.1 Programme tracks... 9 2.3.2 Abridged and accelerated study programme routes... 10 2.3.3 Certificates... 10 2.3.4 Degrees and titles... 10 2.3.5 Structure of the study programme... 11 2.4 Preliminary year... 12 2.4.1 Programme... 13 2.4.2 Advice concerning study progress... 13 2.4.3 Switching to another programme... 13 2.5 Main stage... 13 2.5.1 Admission to main stage... 13 2.5.2 Programmes... 14 2.5.3 Internships and value of internships... 15 2.5.4 Optional subjects component... 15 2.5.5 Excellence... 16 2.5.6 Graduating... 19 2.5.7 Follow-up options... 19 2.6 Board of Examiners... 19 2.6.1 Establishment and appointments... 19 2.6.2 Composition... 20 2.6.3 Powers and responsibilities... 20 2.6.4 Petitions... 20 2.7 Introduction and supervision days, excursions, working weeks, and training courses... 21 2.8 Facilities... 21 2.8.1 Supervision... 21 2.8.2 IT facilities... 22 2.8.2.1 General... 22 2.8.2.2 Student mail... 22 2.8.2.3 SharePoint... 23 2.8.2.4 OSIRIS Student... 23 2.8.2.5 Password... 24 2.8.2.6 Information security and privacy... 25 2.8.2.7 Recording your study progress... 25 2.8.3 Student Desk... 25 2.8.4 Study association... 25 2.8.5 Programme committees... 26 2.9 Contact details... 26 3 Courses 27 3.1 Course participation... 27 2/133 Hogeschool Utrecht, September 2013
3.2 Enrolling for courses... 27 3.3 Obligation to attend... 27 3.4 Entry requirements... 27 3.5 Course descriptions... 28 4 Exams 29 4.1 Introduction... 29 4.2 Exemptions... 29 4.3 Organization of exams... 31 4.3.1 Duration and form of exams... 31 4.3.2 Exam timetable... 31 4.3.3 Enrolling for and taking exams (including retakes)... 32 4.3.4 Voorzieningen in geval Facilities for those with functional limitations... 33 4.3.5 Proof of identity required for exams... 34 4.3.6 Procedures during exams... 35 4.4 Assessment... 36 4.4.1 Assigning the marks; viewing the exam... 36 4.4.2 Irregularities / fraud... 37 4.4.3 Keeping and returning exams... 38 4.4.4 Validity of results... 38 5 Certification 40 5.1 Procedure for awarding certificates... 40 5.2 Cum laude or met genoegen (with merit)... 40 6 Timetables 42 6.1 Annual timetable... 42 6.2 Holidays and free days... 42 6.3 Days and times of lessons... 42 6.4 Opening hours of buildings... 42 6.5 Timetable information and alterations... 43 7 Complaints, objections, appeals 44 7.1 Introduction... 44 7.2 Objections... 44 7.3 Appeals... 45 7.3.1 Lodging an appeal... 45 7.3.2 Further appeals... 46 7.4 Complaints... 46 7.4.1 Submitting a complaint... 46 7.4.2 Requesting a review of how a complaint has been dealt with... 46 7.5 Undesirable behaviour... 47 7.6 Complaints, objections and appeals diagram... 47 8 Student Affairs 48 8.1 Student support and guidance... 48 8.2 Talent Grant... 48 8.3 Student counsellor... 49 8.4 Confidential counsellor... 49 8.5 Students doctor... 50 8.6 Student Psychologist Office... 50 8.7 Mediation... 51 8.8 Studying with a functional limitation... 51 8.9 Improving your language skills... 52 8.10 Media centre... 52 8.11 International Office... 52 8.11.1 Study abroad... 52 8.11.2 Internship abroad... 52 8.12 Student participation... 53 8.12.1 Consultation bodies... 53 8.12.2 Support for students who are involved with administrative duties... 53 8.13 Studium Generale... 54 3/133 Hogeschool Utrecht, September 2013
8.14 Student association... 54 8.14.1 General... 54 8.14.2 Administrative grant... 54 8.15 Top-level sport... 55 8.16 Trajectum... 55 8.17 Sports... 55 8.18 Safe, healthy, and environmentally-friendly study... 55 8.19 Insurance cover: liability, accident, and travel... 58 8.20 Having a job while studying... 58 8.21 Accommodation... 58 9 About the HU 59 9.1 General information... 59 9.1.1 Education profile of the HU... 59 9.1.2 Bachelor s and Master s system... 60 9.1.3 HU and faculty regulations... 61 9.1.4 Rules governing order... 62 9.1.5 Quality assurance... 62 9.1.6 HU organizational chart... 63 9.1.7 HU locations... 63 9.2 General information on the faculty economics & management... 63 9.2.1 General... 63 9.2.2 Organizational chart of the faculty... 64 9.2.3 Contact information... 64 9.2.4 Map... 64 9.2.5 Practical provisions and instructions... 66 9.2.6 Facilities... 66 9.2.7 Enrolment for and unenrolling from the study programme... 68 9.2.8 Admission test... 69 9.2.9 Study costs, supplementary fees, and rebates... 69 9.2.9.1 Tuition fees... 69 9.2.9.2 Costs of books and learning materials... 71 9.2.9.3 Other costs... 71 9.2.9.4 Financial assistance... 71 10 Course descriptions 72 11 Appendices 133 11.1 Teaching and Examination Regulations... 133 11.2 Other regulations... 133 The definitive version of this Study Guide was accepted on 21 June 2013 by the Board of Directors after receiving advice from the Programme Council and approved by the faculty director on 24 June 2013. 4/133 Hogeschool Utrecht, September 2013
1 Foreword Dear Student, Welcome to the 2013-2014 Study Guide for the International Marketing Management programme. We hope that you will have a pleasant and successful study time on our study programme. In this study guide, you will find important rules and information which can help you to do so. Hogeschool Utrecht offers demanddriven and competency-based education. Competency-based means that you will be well prepared when you begin your professional life (see 2.1 1 ). Demand-driven: we aim to structure teaching and the related support activities in a way that enables you to develop during your time as a student in the way that you prefer and which best suits your needs. Below you will find information about the most important aspects of your course and the choices available to you. Influence of the students Many of the choices we offer have been devised or improved as a result of initiatives by your fellow students. The HU (University of Applied Sciences Utrecht) regards you as a partner you are part of our knowledge community, so we greatly value your ideas and opinions. Your first opportunity to air your views is in the evaluations of every module, in which you can give your assessment and tips for improvements. We also organize dialogue sessions for each programme and in each faculty, in which we discuss your study programme and all the aspects related to it. The HU supports the active participation of students on Programme Committees and participatory bodies (8.12). Every year, we ask you to fill in the NSE (National Student Survey). And if there is a lecturer who has particularly impressed you, you can nominate him or her as the lecturer of the year! Excellence The HU values and encourages different types of excellence. If you get excellent results in your exams, your diploma may bear the words cum laude or met genoegen ( with merit ) (5.2). However, you can also shine in other areas, like innovation and leadership, something the HU is keen to promote, and the honours programme (SIRIUS) has been developed for that purpose. You can collect stars and if you are really outstanding, will be awarded the official designation of Excellent Student (2.5.5). In breadth, in depth Many study programmes have specializations, in which you can work on a particular part of your field in depth. In addition, most programmes have an optional subjects component (worth 30 EC; six months) that you can use to specialize in your own field or to learn about an entirely different field. This could be in your own faculty or at a different faculty; often, it is even possible to do a course at another educational establishment entirely (2.5.4). You can also put together your own exam programme your study progress advisor (2.8.1) can help you with this. Permission for this is required from the Board of Examiners of your study programme (2.6). There is also the Studium Generale (the scientific discussion platform), which runs inspiring programmes. What else? You can also use your time as a student to broaden your mind, and to gain experience outside your regular studies. Examples that come to mind are studying abroad (8.11), or perhaps taking an active part in running your student association, social organization or students sports club? (8.14, 8.17) We have already mentioned participatory bodies and Programme Committees. If you are a leading practitioner of your sport, you could combine your sporting activities with a study programme (8.15). As you see, there is a huge range of options that the HU actively supports. Falling behind in your studies You may find that your studies are not progressing as you had hoped, for all kinds of reasons. If this happens because of exception circumstances, such as illness or family circumstances, there are various 1 De nummers verwijzen naar een paragraaf in de studiegids 5/133 Hogeschool Utrecht, September 2013
schemes that you can use to get help. If you miss an exam because of your personal situation, you can request an extra retake (4.3.3). If you have not obtained enough EC and are facing the possibility of being given a negative (binding) recommendation on continuing your studies, then you will be given help with a revised study schedule (0). And if you had a student grant in the past, and are still studying as a result of these circumstances beyond the period of your grant entitlement, then there is the possibility of receiving financial support (8) In all these cases, you should report your situation as soon as possible to your study progress advisor (2.8.1) or your student counsellor (8.3)! Of course it is not desirable that you should take an excessively long time to complete your studies. To prevent this, study programmes sometimes provide extra catch-up courses. These are announced via SharePoint. And if you have a functional limitation, it may be that you need a longer time to complete your programme, but that is by no means always the case. The HU has a wide range of facilities that can be useful to you in your studies (8.8). Problems and complaints Do you have any problems that are having a negative impact on your studies? Or questions because you don t know where exactly to get assistance? See your study progress advisor (2.8.1) or a student counsellor (8.3): they can give you advice or refer you to the appropriate person or department. If you have any complaints about your treatment by another student or employee, you can also speak to a confidential counsellor (8.4). If the situation is escalating, our student mediators can often help prevent matters escalating further and restore harmony to the group (8.7). In the event that something at the HU is not right or you disagree with a decision, every faculty and study programme has its own complaints desk where you can lodge objections or submit complaints (7.1). What does the HU expect of you? We aim to provide you with a study programme and a study climate that enable you to develop as much as possible. The HU expects all students to abide by the rules (9.1.4). Unacceptable behaviour (such as harassment, sending hate mail, verbal abuse or physical violence) will not be tolerated. To receive a diploma, it has to be genuinely earned. Fraud (4.4.2) is not tolerated. In particular, if it means that innocent students are affected because exam results are declared invalid, the penalties are severe. Both unacceptable behaviour and fraud may lead to the perpetrators being expelled from the study programme. As you see, there are plenty of opportunities to enjoy life as a student at the HU, most of which you will find in this Study Guide. Read it carefully, before you start your study programme. The table of contents can be used to locate any given item, but if you are still not clear or cannot find what you are looking for, look at SharePoint or ask your study progress advisor or at the Student Desk (2.8.3). We hope you enjoy your time as a student and wish you the best of luck in the coming academic year. On behalf of all my colleagues who contribute towards your study programme, Karin Grafhorst Director of Institute for Commerce 6/133 Hogeschool Utrecht, September 2013
2 Organization of the study programme 2.1 Professional profile 2.1.1 Profession The international marketing manager is an expert in the field of marketing in an international context. Will a certain product sell abroad? What cultural differences and marketing pitfalls should be taken into consideration? How do you find one unique selling point to turn your product into an international success? Which information do you need on foreign markets and how can you get this information? These questions will be addressed in the profession of an international marketer. In practice, this means that your activities will constantly involve international contacts, demanding special knowledge and skills in various fields, such as intercultural relations and international trade. Flexibility and adaptability are core elements of the students activities. See art. 15 OER-HU. 2.1.2 Details of professional profile The international marketer translates consumer and corporate needs into marketing and sales activities on an international stage. You need integrated expertise in: the latest marketing and sales methods and techniques; organizational and business management in relation to your own company and others in the chain; deployment of IT to ease the information flow within and between companies and to realize truly innovative marketing and sales concepts; your own personal effectiveness. With these talents and competencies you can quickly, correctly and successfully translate customers needs and preferences into strategic commercial policy and operational initiatives. See art. 15 OER-HU. 2.1.3 Competencies of a new professional practitioner Within the context of this study guide a summary of all professional competencies is too wide. These are well documented in the study guides for the main stage of the IMM and IBMS study programmes within the FEM. See art. 15 OER-HU. 2.1.4 Graduate skills The professional qualities required of an IMM graduate: a commercial and pioneering spirit curious, creative and enterprising excellent communication and people skills a go-getter and a team player a skilful negotiator who can persuade customers and present proposals; an analytical mind and strategic insight. See art. 15 OER-HU 2.1.5 Field of work and employment functions 7/133 Hogeschool Utrecht, September 2013
As an IMM graduate you are eligible for a variety of different jobs such as market researcher, account manager, sales manager or export manager, often in. You are well-prepared for working in an international environment and can thus work both in the Netherlands and abroad. See art. 15 OER-HU 2.2 Profile of study programme 2.2.1 General The Netherlands has a long history of international trade. As an international marketing professional, IMM will have given you a solid marketing foundation and made you a good conversational partner for other corporate experts, such as logistics managers, financial experts and HRM consultants. Because of your extensive knowledge of people, possibilities and public markets you will feel right at home in a strategic position in an organization. Your skills and knowledge will be desired by many companies and organizations that, due to globalization, want to expand on the international market. Thanks to the numerous internationally oriented projects you know how to effectively deal with cultural differences between you and your business partners. The entire degree is taught in English, enabling you to express yourself in English, not only in speech and writing, but also in presentations and negotiations. 2.2.2 Study programme objective The IMM programme places marketing aspects in an international perspective. We not only pay attention to doing business in Europe, but also focus on the opportunities in new emerging economies. The emphasis is on strategic marketing, focusing on aspects such as the financial support of choices, innovation and sustainability. The IMM student is trained to be an excellent employee able to contribute to a company that wishes to participate in the latest developments. IMM students move off the beaten track and know how to develop and find new markets for sustainable innovative products and services. They are familiar with emerging markets and comfortable in an international environment. See art. 15 OER-HU 2.2.3 The HBO ( Higher Vocational Education ) level of the study programme IMM is tasked with providing an education that will enable you to start your working life at a level equivalent to that of the HBO (Higher Vocational Education) system. Accordingly, as a graduate you must master a large number of competencies (including professional competencies) derived from the career profile. The study programme s final attainment levels are, in turn, derived from these professional competencies. At the end of your four-year study programme, you will be fully equipped to take up your chosen profession. The educational objectives and the programme of IMM are related to the tertiary, professional education (HBO) qualifications of the Commissie Accreditatie Hoger Onderwijs (Tertiary Education Accreditation Commission) as well as to the Dublin prescriptions. The development of competencies has specific levels corresponding to the stages of the course. The levels vary as to the degree of independence and complexity of the task and / or context. Level 1 Level 2 The ability to execute a simple task. The student has the basic knowledge and skills to apply the competence with guidance in a limited context. The student can apply the competence independently in a relatively clearly arranged situation. Achieved by the end of year 1 Achieved by the end of year 2 (including the internship) 8/133 Hogeschool Utrecht, September 2013
Level 3 The student can apply the competence independently in a complex situation with complete control of the required skills. Bachelor level See art. 15 OER-HU. 2.2.4 Teaching: principles The educational concept used in IMM is competency-based learning. The definition of a competency is the ability to combine knowledge, skills and attitude to show expected behaviour when performing a professional task in an intercultural business context. To develop competencies, students follow theoretical lectures and classes, undergo self-study for exams and write individual assignments. Students enhance professional skills through cases and projects in small teams, gain work experience on internships, and acquire international experience by studying abroad. In competency-based learning, an important concept is reflection of individual professional development. Therefore, each student has a study career coach. Together with the student, this coach monitors study progress and the development of competencies. Study career counselling is important during the first year as well as during the main stage of the course, and information about it can be found in the course guides. The study career coaches support students in their study progress and development of competencies, and advise when there are personal problems. If there are personal circumstances leading to a delay in their studies, students can also contact (English speaking) student counsellors and a psychologist. The programmes are all taught in English by an international staff of teachers, with a literature list completely based on English-language publications and an international on-campus and external curriculum. The students are part of an international class room: the students in classes and project teams are a mix of Dutch and international students (degree seeking and incoming exchange). This approach is important for the attitude of the student in the international professional environment. From the initial months of their study onwards, students are instructed in a way that makes it possible to understand each other, even if the command of the language or cultural differences make that hard. The group work, the presentations and the year abroad all reflect the sense of community which IMM aims to create. The course provides a study environment in which the student, both individually and in a team, can work on the competencies leading to the final qualifications required by the course. To achieve this, the course and its study programmes are arranged according to specific lines of learning: the integrated line, in which application of knowledge takes place in projects; the skills line (including communication and language); the conceptual line, which focuses on knowledge and insight; the reflection line, which focuses on study skills and attitude; and the practice line, which focuses on working in the professional field. There are close links to the variety of didactic forms offered: lectures and training sessions, internships, project work and individual study career coaching. Wherever possible, learning takes place in a realistic environment, mostly in the form of project work as part of the course. Use is made of simulations, international video conferences, and playing the Intopia management game in competition with other courses in Europe. 2.3 Organization of the study programme 2.3.1 Programme tracks The FEM offers programme variants, which means that you can participate in a study programme full-time, part-time or in a sandwich course. However, the English-taught programmes only have full-time variants. IMM is a full-time, undergraduate degree programme in English. 9/133 Hogeschool Utrecht, September 2013
Full-time programme A full-time programme means being available to attend lessons at the HU for forty hours a week. Full-time programmes are intended for students who have come directly from HAVO (Senior General Secondary Education), VWO (pre-university education), or MBO (Senior Secondary Vocational Education), level 4. See art. 17 en 20 OER-HU. 2.3.2 Abridged and accelerated study programme routes Abridged versions are possible for those who have obtained exemptions for part of the curriculum. For more information about exemptions, see Section 4.2 Accelerated study programme (fast track) IMM does not have an accelerated study programme. 2.3.3 Certificates As proof that you have completed the programme (or part of it) the preliminary year, Associate Degree (AD), or Bachelor s the Board of Examiners issues you with a diploma, the Dutch legal term for which is getuigschrift. The following types of diploma are awarded within the Bachelor s programme: The preliminary year diploma, for those who have successfully sat the preliminary year exam; The Bachelor s degree diploma, for those who have successfully completed the final exam. The diploma is signed by the chairman and a member of the Board of Examiners. A European-model International Diploma Supplement (IDS) is added to the Bachelor s diploma and the AD. The process involves no costs. The IDS provides information on the nature and the substance of the study programme and lists the results obtained by the graduate. This makes it easier for outsiders, including those from abroad, to appreciate what the study programme and diploma entail. For each study programme, you receive just one preliminary year and one Bachelor s diploma. In principle, diplomas are in Dutch. However, an English-language version can be issued instead of a Dutch diploma on request. The International Diploma Supplement is always in English. See paragraph 5.1 for the procedure for issuing the diploma. If you have successfully completed more than one exam but you have not attained a degree because you have not completed the entire examination programme, you can ask the Board of Examiners to issue a declaration listing the exams that you have passed. Like a diploma, the declaration is signed by the chairman and a member of the relevant Board of Examiners. 2.3.4 Degrees and titles If you successfully complete a study programme (Associate Degree or Bachelor s programme) at the HU, you will earn a degree. The degree is granted by the Board of Examiners on behalf of the Executive Board. A Bachelor s degree confers the right to bear a Bachelor s title, an Associate Degree confers the right to bear an Associate title. In order to attain your degree, you must first pass the final exam. The subject or field in which the degree has been obtained is added to the degree title. The awarding of a Bachelor s degree confers the right to list it after your name, abbreviated to B (plus additional information). A Bachelor s degree also entitles you to use a title. In that case, you may, instead of using the letters after your name (i.e. not as well as), use the following title: 10/133 Hogeschool Utrecht, September 2013
The title baccalaureus, abbreviated to bc., preceding your name, if it concerns any other Bachelor s programme. For all students who started their FEM study programme 1 September 2012: you will receive the international recognizable degree Bachelor of Business Administration (BBA) after graduation. 2.3.5 Structure of the study programme Study stages The programme consists of two study stages, which are dealt with in detail in this chapter: the preliminary year stage, and the main stage. The programme starts with the preliminary year stage, which you finish by obtaining a preliminary year diploma. This is followed by the main stage, which lasts for three years, and is concluded with the awarding of a Bachelor s degree. In the case of an Ad study programme, the preliminary stage is followed by a main stage which lasts for one year and is concluded with an Associate degree. See Sections 2.4 and 2.5. Legal duration of study, study load, and EC The study load of the programme and its related courses is expressed in EC in accordance with the European Credit Transfer System (ECTS), which is designed to make it easier to compare study programmes internationally. One EC corresponds with 28 hours of study (including contact hours). OSIRIS (www.osiris.hu.nl). The study load consists in general of the following components: scheduled contact time with the lecturer individual work or group work on assignments literature study exam preparation and participation Your study load in the preliminary year (propedeuse) involves more contact time with lecturers than during the main stage. This is because the preliminary year involves a special focus on exploring your studies and chosen profession. By contrast, students in the main phase have committed to a given study programme and are considered to be more capable of working independently on developing their competencies. Based on course evaluations, periodic checks are made to determine whether the programmed study load (as described above) corresponds to the study load perceived by students. Regular Bachelor s study programmes last four years. The composition of the programmes is based on a study load of sixty EC for each year of study, or 1680 hours. The total study load of the programmes (lessons, private study, and internships) therefore amounts to 240 EC. The credits are distributed across the academic years as follows: First year: 60 ECs Main stage: 180 ECs (major of 150 ECs + optional course profile of 30 ECs). Breakdown of course load over whole programme: First year (60 EC) Main stage (180 ec) Major (150 EC) Optional course profile (30 EC) The course description of each course includes the course load, expressed in whole credits. See OSIRIS (www.osiris.hu.nl). Credits are only awarded after the course in question is completed with the corresponding exams (and all sub-exams (if applicable)). The course load is forty hours a week. Programme structure The table below shows the programme structure of IMM: 11/133 Hogeschool Utrecht, September 2013
Preliminary year Semester 1 Semester 2 Main stage Main stage 1 Main stage 2 Main stage 3 Terms A, B Courses Terms C, D Courses Projects Terms A, B, C Term D Semester 1 Semester 2 Semester 1 Courses Internship Study Courses Optional abroad subjects component Semester 2 Graduation Assignment Project For the internships you are referred to section 2.5.3. The study abroad in the first semester of main stage 2 is obligatory for all students. You can choose study programmes out of a limited set of international partners. Your study career coach will support your preparation and the selection procedure. Note that the registration period for studying abroad opens and closes early: the deadline is on 1 February before the academic year in which you propose to study abroad. See Section 8.10. In the first semester of main stage 3 you have a variety of options to design your optional subjects components, see section 2.5.4. See art. 16, 20 and 28 OER HU 2.4 Preliminary year Study programmes are split into a preliminary year and a main stage for a good reason. The first year has three important functions, as designated by the government. Orientation It is very important for the sake of your studies that you take a programme that is suited to you. This means that the substance of the programme, the professional field for which you will be taught, and the way in which the programme is organized must appeal to you. One of the purposes of the preliminary year is to see whether or not this is the case. Selection At the end of your first year, it is time to review your situation. Are you doing the right programme? Is the work too difficult for you? Have you made enough progress? The answers to these questions are good pointers as to whether you will ultimately gain your diploma in the allotted time. At HU, we determine the progress students have made by giving individual advice based on assessments by those supervising the students. This involves looking at the number of EC obtained by the student. It is very important that you are aware of the criteria for the study norm, as well as the rules relating to it. You should therefore carefully read Section 0 on Advice concerning Study Progress, so that you do not face any unpleasant surprises. Anyone who does not fulfil the study norm and who receives binding recommendations to the effect that they should not continue with the programme will not be allowed to do so. Referrals If you find that the programme is not for you, there is no need to panic. What is important is that you air your doubts in good time. It may be that your instincts are incorrect and that you do not yet have a full picture of the programme. There are amenities available that can help you if you are in doubt. You can go to the Study Choice Centre, for example, and take a study choice test. But it is important to remember that you should always contact your study progress advisor in case of doubt. See art. 18 OER-HU. 12/133 Hogeschool Utrecht, September 2013
2.4.1 Programme For a summary of the first-year academic programme, see the detailed course list with course descriptions available in Osiris (www.osiris.hu.nl) and in the First year s English Bachelor s programme study guide 2013-2014. 2.4.2 Advice concerning study progress Study advice will be given halfway the first study year (February) and at the eind of the first study year (July). As for that, please refer to First year s English Bachelor s programme study guide 2013-2014 for information about the standards of the advice. 2.4.3 Switching to another programme If you decide to switch to a different study programme at the HU during the academic year, you will have to re-enrol completely, and gain permission from the new programme. If you switch during your first academic year, keep a close eye on the rules for the study recommendation. If necessary, ask for advice from the student counsellor. See paragraph 2.4.2. on the study recommendation. Due to the restricted entry requirement ( numerus fixus ) to most FEM study programmes it is not possible to switch from IBMS to IMM or to a Dutch study programme during the academic year. To change to these programmes you must register for them before 15 May 2013 and participate in the national system of drawing lots. You will have to re-enroll for the next academic year. However, it might be possible to switch to IBMS before 1 November or before 1 February since this is not a study programme with a restricted entry, but you do need to meet certain conditions since the entry requirements are not equal. The enrolment procedure must have been completed prior to the dates mentione 2.5 Main stage The main stage is the period of study after the preliminary year, and lasts until the conferral of your degree. The main stage involves three years of study (nominally) and consists of the following: A major (main programme) of 150 EC An optional subjects component of at least 30 EC. See art. 19 OER-HU. 2.5.1 Admission to main stage Once you have successfully completed your preliminary year and received your diploma for that year, you will be admitted to the main stage of the study programme. If you have received a preliminary year diploma for a study programme from another institute and wish to be admitted to the main stage of a study programme at the HU on the basis of that diploma, you must submit a request to that effect to the programme. The programme will then assess whether your diploma is acceptable. If you are admitted, you will not be able to obtain a preliminary diploma from the HU. See Section 0 (exemptions). If you have not yet completed your preliminary year, then it may be nonetheless possible to take modules in the main stage and sit exams unless the Board of Examiners decides otherwise. If you decide to take modules in the main stage of the programme before receiving a recommendation as meant in Section 2.4.2, you should be aware that the norm for receiving a positive recommendation on the 13/133 Hogeschool Utrecht, September 2013
continuation of your studies relates only to modules that have successfully been completed in the preliminary year part of the programme. So if you decide to take modules in the main stage but do not have a sufficient number of EC from your preliminary year at the time that the recommendation is issued, you may find yourself being given a negative recommendation. This means you will have to leave the programme, regardless of how many EC you may have gained in the main stage. Exempt students and exemptions If you have received a preliminary year diploma for a study programme from another institute and wish to be admitted to the main phase of a study programme at the FEM on the basis of that diploma, you must submit a request to that effect to the programme. You still have to be admitted to the study programme via the drawing lots. The programme will then assess whether your diploma is acceptable. If you are admitted, you will not be able to obtain a preliminary diploma from the HU. See Section 0 (exemptions). Who already has earned (a part of) the preliminary year at another university (of applies sciences) may also enrol. Then you are an exempt student and you may qualify for exemptions in the preliminary year. Your Intake coordinator may give you an indiciation ot the number of exemptions when you enrol. After your enrolment, the Board of Examiners will discuss your petition to see if you actually qualify for exemptions. If the Board approves, you will receive an official notification and the exemption will be registered in Osiris. For more information about abridged routes see section 2.3.2. See art. 17 en 24 OER-HU. 2.5.2 Programmes In each academic year, the programme department sets the curriculum of the main stage. This is valid only in the year for which it is set. The main stage courses are shown below, for each year of the programme, and include the number of EC that they are worth, and the OSIRIS code. You can find complete descriptions of the courses at the back of this Study Guide and in OSIRIS. Table: courses IMM 2013-2014 four year track main stage 1, 2 and 3 (cohort 2012 and earlier) Stage Term Courses 2013-2014 EC Osiris code H1 A Marketing 2 5 MCEN-MKG2-13 H1 A Economics 2 5 MCEN-EC2-13 H1 C Finance and Managerial Accounting 2 5 MCEN-FIMANAC2-13 H1 C Business Ethics 5 MCEN-BUSET-13 H1 B Sales and Account Management 5 MCEN-SAMMAN-12 H1 B Consumer Behaviour and Innovation 5 MCEN-COBEINO-12 H1 C E-Marketing and Media 5 MCEN-EMMED-13 H1 D Internship 1 15 MCEN-INTRSHIP-09 Language elective (*) H1 A Business French 1 5 MCEN-BFRENCH1-13 H1 A Business German 1 5 MCEN-BGERMAN1-13 H1 A Business Spanish 1 5 MCEN-BSPAN1-13 H1 A+B or C+D Dutch Beginners A1 5 MCEN-DUTBEGA1-13 H1 B Business French 2 5 MCEN-BFRENCH2-13 H1 B Business German 2 5 MCEN-BGERMAN2-13 H1 B Business Spanish 2 5 MCEN-BSPAN2-13 H1 A+B or C+D Dutch Beginners A1 5 MCEN-DUTBEGA1-13 H1 A+B or C+D Dutch Beginners A2 5 MCEN-DUTBEGA2-13 H1 A+B or C+D Dutch Intensive B2 5 MCEN-DUTINTB2-13 H2 A+B Study abroad 30 H2 C Product Management Plan 3 MCEN-PRMAPLAN-09 H2 C International Law 3 MCEN-INTLAW-10 14/133 Hogeschool Utrecht, September 2013
H2 C Management Skills 3 MCEN-MANSKILL-08 H2 C Marketing Simulatie-SLB3 (Links) 3 MCCE-LINKS-11 H2 D Global Sustainability 3 MCEN-GLOBSUS-09 H2 D Management and Organisation IMM 3 MCEN-MANORG-10 H2 D International Branding 3 MCEN-INTBRAND-09 H2 D Logistics 3 MCEN-LOGISTIC-08 H2 C+D Market Entry Strategy 6 MCEN-MES-10 H3 A+B Optional course profile 30 H3 C+D Graduation Assignment Project 30 MCEN-GRASSPRO-10 (*) Students opt for one out of these four languages. Native speakers of Dutch, French, Spanish or German must select a language other than their native language. In 2013-2014 IMM offers a renewed curriculum in main stage 1, to align with the bachelor of Business Administration grade: some courses are taken out of the programme and replaced by other courses. If you did not pass these old courses yet, you will have the opportunity in 2013-2014 via a weaver regulation; this regulation is published on the IMM course intranet. From 2014-2015 onwards this weaver regulation does not apply anymore and the old courses will be converted to current courses. Check for the courses in the table below the weaver regulations: Stage Courses 2012-2013 EC Osiris code H1 Business English 2 5 MCEN-BUSENG2-12 H1 Export Management 5 MCEN-EXPMAN-12 H1 Innovative Sustainable 5 MCEN-INSUSMAR-12 Marketing H1 Online Marketing 5 MCEN-ONLMAR-12 H1 Global Market Research 5 MCEN-GLMARRES-12 H2 Dutch for Beginners 1 3 MCEN-DB1-10 H2 Dutch for Beginners 2 3 MCEN-DB2-10 See art. 18, 24 and art 28 OER-HU. 2.5.3 Internships and value of internships Either your first (second year s) internship of 15 EC, or your final internship (fourth year) of 30 EC, or both, need to be done abroad. Exceptions on the internship abroad rules can only be made with the advice of the study advisor or the IMM programme manager and with the written permission of the Board of Examiners. Forms, rules and regulations, and procedures for the internships can be found on the information site Internship Office FEM on the intranet. See art. 26 OER-HU. 2.5.4 Optional subjects component In addition to the main part of the study programme (major), there is also an optional subjects component worth 30 EC. This allows you to help design your programme, with a focus on broadening and deepening your knowledge. The following options are available: a minor (a cohesive package of optional courses); a pre-master s (a bridging component in preparation for a Master s programme); a period of study abroad. This means you attend a college or university abroad, for two blocks; a package of optional courses that you put together yourself; 15/133 Hogeschool Utrecht, September 2013
a minor at a different university of applied sciences or university institution through Kies Op Maat (KOM) www.kiesopmaat.nl You can also use the optional subjects component to work towards outstanding achievements. The HU has a wide range of minors and individual optional subjects that have been devised jointly by all the faculties at the HU. However, you are free to choose from options provided by other colleges and universities (including abroad, see Section 8.11.1). In addition, you can use the optional subjects component to devise a package of optional courses yourself. You should consult your study progress advisor in this case. For advice and support in deciding how to use your optional subjects component, you should contact your study progress advisor (see Section 8.1.). In consultation with him / her, you draw up an optional subjects plan, setting down your choice of subjects from the HU course catalogue ( Onderwijscatalogus ) and / or external minors or optional courses. Your optional subjects plan must demonstrate how the subjects you have chosen will contribute towards your preparations for your envisaged profession or further studies. Whatever choice you make with regard to the optional subjects component must be approved in advance by the relevant Board of Examiners. Your study progress advisor may suggest you motivate your plan, with a view to gaining the approval of the Board. The Board of Examiners will refuse to give its approval to the plan if the optional subject or minor is below HBO level, or if there is a substantial overlap between the optional course or minor and the main stage. A second external minor may also be refused. For more information about the optional subjects component and minors, go to www.minors.hu.nl. Information about studying abroad can be found at www.io.hu.nl. Note that the registration period for studying abroad opens and closes much earlier than is the case for a regular minor. The deadline is on 1 February before the academic year in which you propose to study abroad. See Section 8.10. To view the range of HU minors, optional subjects and pre-master s courses, and for information on enrolment, go to www.osiris.hu.nl. You can also visit the annual HU minormarkt, which is held in March and where all the HU faculties present their range of optional subjects. More information about pre-master s courses is available in the publication entitled, Doorstuderen na je bachelor aan de UU and at www.premasters.hu.nl. See art. 19 en 21 OER-HU. 2.5.5 Excellence The HU excellence programme offers you as a student the opportunity to have activities you have undertaken to be recognized as an excellent achievement. The basis of excellence is formed by the Star System. Five aspects of excellence have been defined (leadership, reflective professional and expertise; vision, motivation and passion; internationalization; innovation and dissemination) and operationalized in assessment criteria, based on the profile of the excellent new professional practitioner. You can demonstrate excellence in each of these aspects by means of results achieved, which will earn you a star. If you have been able to demonstrate excellence on each aspect, you can obtain the Excellent designation. This is an official HU document which you will receive in addition to your diploma when you graduate. In principle, an additional six months time investment is required for achieving the Excellent designation. Within the HU, there are different kinds of excellence tracks. Activities that are eligible for recognition as excellent can either be developed by the HU ( supply-based excellence tracks ) or put forward by yourself ( demand-based excellence tracks ). Achievements are assessed using a fixed procedure. The Excellent designation is awarded by an Excellence Committee set up by the faculty, institute or study programme. The Board of Examiners has the task of procedurally safeguarding the assessment policies. Information on excellence in your faculty can be found on the SharePoint site at www.sirius.hu.nl. Procedures Achieving a Star 16/133 Hogeschool Utrecht, September 2013
1) You can either take part in a supply-based excellence track or come up with a suggestion for activities or projects of your own that could be considered for stars (demand-based excellence tracks). In the case of the latter, you should put your proposal to the relevant examiner or your study programme Excellence Committee. 2) The examiner or Excellence Committee will assess the proposal in accordance with the established procedure and will inform you about the outcome. 3) In the event of a positive decision, you should complete your activities, where necessary. They will be assessed by the relevant examiner or Excellence Committee in accordance with the established criteria. Achievements that are recognized as sufficiently excellent will be registered as such. 4) When you achieve a Star, you will receive a written acknowledgement which will clearly state which aspects of excellence are applicable. Obtaining written recognition of excellence 1) If you believe you can demonstrate that you have met all the criteria for achieving recognition for excellence, you should present your achievements to an Excellence Committee. 2) In the event of achieving recognition for Excellence, you will receive a written document to that effect when you graduate. Honours tracks Do you want to get more out of your studies and are you prepared to make an extra effort to achieve this? Do you want to be in a better position to stand out in the job market? Are you seeking challenges and do you want to excel? Then consider following an Honours track. The FEM Honours tracks are intended for ambitious students students who want to get the most and the best out of their time at university. This can be realized in many different ways: you can participate in a programme within the FEM, but you can also devise and submit an Honours track of your own. All FEM students have the opportunity to excel. Join the scheme and gain recognition for your (extra) commitment; get the best out of yourself; shine at what you do well; realize your ambitions; give your CV a boost; increase your chances of getting a rewarding job; expand your network. Professional focus In the Honours tracks we always create a link with the profession for which you are being trained. This is why we define five profile characteristics which the beginning excellent professional needs to meet. These are: 17/133 Hogeschool Utrecht, September 2013
1. expert: has an interdisciplinary knowledge base and reflects on one s own actions; 2. innovative: contributes to professionalization of the field of work; 3. international: puts the profession and tasks in an international perspective; 4. drive: motivated to optimize both one s own qualities and those of the professional group as a whole; 5. leadership qualities: includes skills relating to planning and collaboration. Acquiring stars As a student at the FEM you can choose which of these profile characteristics you want to apply as the basis for excellence. When you produce an excellent achievement with respect to a profile characteristic you receive recognition in the form of a Star Certification. If you produce excellent achievements for all five of the profile characteristics, you can apply for the written recognition of excellence. You receive this designation along with your Bachelor s diploma. Honours tracks at the FEM There are various types of Honours tracks with which you can acquire stars. There is a fixed Honours programme which you follow parallel to and in addition to your regular programme. This programme starts in Year 2 and lasts for 3 years. The FEM Honours programme is conducted in the English language. You can also complete standard sections of your programme at Honours level and thus earn one or more stars, or carry out extra honours projects. But you can also decide for yourself what achievement you want to undertake in order to show that you should earn a star. Moreover, you can submit achievements outside your degree programme, for instance in your own enterprise or in voluntary work. How do I participate? If you are interested in an Honours track, or if you have performed an achievement that might be worth a star, then contact your academic career coach (Dutch abbreviation SLB er) or one of the Excellence coaches. Your academic career coach knows you best and can advise you on whether an Honours track is the right thing for you. The Excellence coaches can inform and advise you about the various Honours tracks. Excellence coaches Monique van Wijk Koert Busser Ton Borchert Management, Economics and Law (MER) Logistics and Economics (LE) Business Management (BM) Facility Management (FM) Small Business and Retail Management (SBRM) Business Economics (BE) Accountancy (AC) Financial Services Management (FSM) International Business and Management Studies (IBMS) International Marketing Management (IMM) International Finance and Control (IFC) Commercial Economics (CE) International Business and Languages (IBL) Where can I find more information? You can find full information on the Honours tracks at www.excelleren.hu.nl. For further information you can also contact the FEM Honours Desk: Annet Grethe (annet.grethe@hu.nl). 18/133 Hogeschool Utrecht, September 2013
2.5.6 Graduating Studying at the HU involves concluding your programme with a graduation exam, which you can only pass if you have met the final achievement levels of the programme. Exemptions are never granted for the graduation exam or any part of it. In other words, anyone wishing to obtain a diploma must successfully complete the graduation exam. The requirements and criteria for graduation projects and reports are stipulated in graduation manuals, compliance with which will be strictly observed by the internship coordinator and the Board of Examiners. More information on this subject can be found in the main phase study guide of IBMS and IMM. Please note that there must be a period of at least one month between applying for the preliminary year (propedeuse) certificate and the Bachelor's degree. For more information about the exam and the diploma, and for unenrolling after graduation, see Section 5.1. Digital submission and publication of theses and research articles The HU is one of the Institutes of Higher Education that is actively involved in the HBO Knowledge Base, in which publications such as theses and research articles produced in these institutes are made available in digital form to any interested party anywhere in the world. Conversely, they can also be of use for those involved in teaching and research. If you obtain a mark of 7 (out of 10) or higher for your thesis, then you may have it digitally published on the HBO Knowledge Base free of charge. One important precondition for this is that the company where you worked on your internship agrees, and that your thesis does not contain any confidential information. For more information, go to www.hbo-kennisbank.nl 2.5.7 Follow-up options Students who successfully complete the first year can, in principle, move on to another university programme. Contact the department at the university in question for exact information on the admission requirements. See art. 15 OER-HU. 2.6 Board of Examiners 2.6.1 Establishment and appointments Every study programme at the HU has a Board of Examiners, organized at Faculty level. The Board of Examiners supervises the quality of testing and is the body that issues diplomas. The Boards of Examiners reach their decisions independently of the management of the study programme. The faculty has Boards of Examiners for the following programmes or groups of programmes: The Board of Examiners for the Institute for Business Administration; (BM, IBMS Bedrijfskunde MER, LE Bachelor s programmes and the Intercedent, BM AD programmes and FM and BM in Amersfoort); The Board of Examiners for the Institute for Business Economics; (BE, AC and FSM Bachelor s programmes and the Accountancy AD programme); The Board of Examiners for the Institute for Marketing & Commerce; (IBL and CE Bachelor s programmes and the Assistant Marketeer AD programme). 19/133 Hogeschool Utrecht, September 2013
The Board of Examiners of the FEM in Utrecht meets regularly once a week, except during student holidays. To be able to take legal decisions, at least two members need to be present at a meeting. In case of emergency, the (vice-) chairman is allowed to take decisions individually. The other members of the Exam Bord will be informed about this the first coming meeting. To get in touch with the Board of Examiners see section 2.6.4. 2.6.2 Composition Check the informationsite of the Board of Examiners for the most up to date information to see the members of your Board of Examiners. You can find this informationsite via your study programme s intranet. Every Board of Examiners is made up of at least three member, namely a Chairman, a Vice-Chairman and one or more members. The members of the Board of Examiners are appointed by the Faculty Board. The Board of Examiners can be contacted by email via Examencommissie.fem@hu.nl 2.6.3 Powers and responsibilities The powers and responsibilities of the Board of Examiners are laid down in Chapter 4 of the HU Teaching and Examination Regulations for Bachelor s programmes and in the HU Board of Examiners Faculty Regulations. Among the responsibilities of the Board of Examiners is to ensure that the rules relating to teaching and exams, as laid down in the HU Teaching and Examination Regulations for Bachelor s programmes and study guides are correctly implemented. In addition, the Board safeguards the quality of the exams, gives advice with regard to policy formulation, appoints examiners, grants exemptions, gives advice on study progress, and awards diplomas. In addition to the frame of reference in the previously mentioned regulations, the Board of Examiners may also lay down rules with regard to: Procedures during written exams (examination regulations); Invigilation during written exams (instructions to invigilators); Procedures during oral exams (examination protocol); Setting and assessing exams (examination guidelines); Imposing penalties for irregularities (fraud procedure), including declaring exam results invalid. 2.6.4 Petitions The lecturers/examiners and the Board of Examiners implement the rules contained in the HU Teaching and Examination Regulations for Bachelor s programmes and in the Study Guide. If you believe that an exception to the rules should be applied in your case an extra opportunity to sit an exam, for example, or a different exam schedule then you may submit a petition to the Board of Examiners, but be sure to do so in time. For example, if you would like to sit an exam during a forthcoming exam period, you should remember that the Board of Examiners will require a period of three weeks in which to deal with your request. When the Board needs more time (to consult a third party e.g.) you will be notified. All petitions must be accompanied by the following information: a. Your name, address, and student registration number; b. Date; c. Your request, and the reason for it; d. The study programme and type (full-time, part-time, dual) for which you are enrolled and - if applicable - the course code of the course to which the petition relates; e. Any documentary evidence. 20/133 Hogeschool Utrecht, September 2013
The Board of Examiners will only look into a petition if the right form is filled out. Incomplete petition forms will not be discussed by the Board. You can find the specific conditions via the Board of Examiners informationsite. Here you can also find the deadlines for submitting the form. Do not forget to sign your petition, unless you submit the petionform digitally. Please note! Additional rules apply to requests for exemptions see Section 0. There is a difference between a request and an objection or appeal. You should submit a request if you wish to obtain a decision from the Board of Examiners. If you do not agree with a decision of the Board of Examiners, you may lodge an objection (and appeal). The latter works as follows: You submit an objection no more than two weeks (the time limit for objections) after you have received the decision of the Board of Examiners, directly to the Board of Examiners or via the legal protection office of the faculty; The general principle is that the Board of Examiners must reach a decision within two weeks of receiving the objection; If you do not agree with the decision on your objection, you have the option of appealing against it. You should do this through the HU Legal Protection for Students office. Appeals are dealt with by the Board of Appeals concerning Examinations. The period during which an appeal may be lodged is six weeks after you receive the decision on your objection from the Board of Examiners. For more information on submitting an objection or appeal, see Chapter 7 or go to www.klachtenwegwijzer.hu.nl. Zie art. 9 en 45 OER HU. 2.7 Introduction and supervision days, excursions, working weeks, and training courses For students following the International Marketing Management programme there are no extra costs involved for the activities that are held. Kick-off programmes, excursions, work weeks, and so on, form one aspect of the study programme curriculum. Participation is compulsory. Students who are unable to take part as a result of circumstances beyond their control or because of personal circumstances (including financial problems), may be considered for an alternative assignment. You may submit a request to this effect to the Board of Examiners. See Section 2.6.4. If you are unable to meet the cost of the activities listed above for demonstrable financial reasons, you can apply to the faculty director for a reduction or waiver of the costs. 2.8 Facilities 2.8.1 Supervision As an HU student, you are entitled to advice on the progress of your studies. Many lecturers have been appointed as study progress advisors by the HU. They function as a link between you, as a student, and your study programme: you can contact them for any questions or problems you may have in relation to your studies. This could involve such matters as your study progress, or the options available to you in the curriculum. If you receive an interim negative recommendation on the continuation of your studies, your study progress advisor will help you draw up a study plan. 21/133 Hogeschool Utrecht, September 2013
Study progress advice is the process in which you manage and learn to manage your studies and your progress. The purpose of receiving study progress advice is: To give you an understanding of the requirements of the relevant profession; To enable you to evaluate whether you want to train towards that profession; To enable you to genuinely develop your knowledge of the practical aspects of the profession, so that you will have met the course objectives when you graduate; To enable you to make the best possible use of the time and resources available to you in order to achieve the best possible study results. Your study progress advice will be given during face-to-face meetings with your advisor, as well as in group meetings and assignments. As your studies progress, the intensity of the advice will gradually decrease. For our international students the international student advisor (ISA) can help you with specific problems that international students face when living in the Netherlands. If your study career coach is not able to help you out any further, you can get specialized advice by the main stage coach of IMM or by the student counselor. See section 8.3 for more information about the student counsellors at your faculty. See art. 21 OER-HU. 2.8.2 IT facilities 2.8.2.1 General The HU provides a number of standard IT facilities, which you can access using your HU user name and password. You will receive these by e-mail, shortly before you are due to start your studies, after which you will be able to log on to: Your own e-mail address (via www.nieuwemail.hu.nl); The computers at the HU. You can also use the wireless network inside the HU buildings to log on to your own laptop (Eduroam, www.eduroam.nl); The online catalogue of the media centre (www.catalogus.hu.nl); The HU intranet (www.sharepoint.hu.nl) ; Your own space for storing files (SharePoint; via your study programme intranet, My Site); OSIRIS Student (www.osiris.hu.nl); A number of public sites, such as Surfspot (www.surfspot.nl). You can use this to buy hardware and software at reduced rates. More information about the IT facilities and current developments can be found on the IT website (www.ict.hu.nl). 2.8.2.2 Student mail Students at HU are given their own e-mail address. This is an important channel of communication for keeping you up to date with the latest information regarding your study programme; in fact, it is the only e- mail communication channel that is used for this purpose. Your mailbox can be accessed via www.nieuwemail.hu.nl, using your HU user name and password. It is your responsibility to check your HU mailbox on a regular basis. You can also use your student mail to contact your fellow students and lecturers. Every e-mail address can be found in the address book, and there is also a diary, a to-do list, and a list of contact persons. In addition, you can have mail automatically sent to your private e-mail address, and of course it is possible to synchronize your mail, to-do list and contact persons with your mobile or Smartphone. 22/133 Hogeschool Utrecht, September 2013
2.8.2.3 SharePoint At the HU, we work together digitally using SharePoint, but SharePoint is also used to provide information. In addition, more and more systems at HU use SharePoint to give users access to information. SharePoint works with Microsoft Office, which makes it easy to work jointly on documents, presentations or spreadsheets. Intranet The HU intranet contains information from every faculty, institute and HU service department. All information relating to education and the organization can be found here. Your study programme s intranet contains links to courses, notifications and diaries for the HU, the faculty and your study programme, which lecturers are off sick and of course the latest news. Portfolio In order to provide optimum support for your study career, many study programmes make use of a portfolio. This portfolio is also digitally supported by SharePoint. Courses Many of the courses that are supported digitally have their own space on SharePoint. The use of these sites can vary from the exchange of information such as PowerPoint presentations by lecturers to working in collaboration with your fellow students on projects or assignments. MySite MySite is a personal page on SharePoint. You can use it to keep files that you can open and alter both at home and at the HU. You can also create workspaces where you can work either by yourself or with other students on projects, papers, or assignments. In addition, you can create a blog with which to share your knowledge with others. 2.8.2.4 OSIRIS Student OSIRIS stands for Onderwijs en Studenten Informatie, Registratie en Inschrijf Systeem (teaching and student information, records and enrolment system). The HU uses this system to record students progress it contains your details, exam results, and information on which exams you have enrolled for. Every student can access OSIRIS via www.osiris.hu.nl. Once you have logged on, you can use the following basic functionalities: View your exam results Using the Resultaten (results) tab, you can see the marks you have gained for your last 15 exams (including interim exams), and there is a statistical overview of the average marks achieved for each exam. If you would like to view all your results in the current academic year, click on the Voortgang (progress) tab. Under Dossier (file), you will find an overview of all your results from throughout your time at the HU. You can choose yourself whether to view all your results or just those from the main stage, for example. You should check the results as soon as they are online, and report any errors within four weeks of their being uploaded to OSIRIS to the examiner whose name is listed alongside the result in question, or to the Board of Examiners. Study progress If you would like to know which subjects you still need to do before being able to graduate, go to the Voortgang (progress) tab. Under the Studievoortgang (study progress) heading, select your study programme and indicate that you would like to view your nog te volgen onderwijs (lessons still to be completed). OSIRIS will then compare your results with the curriculum, and will highlight which parts of the programme you have completed, and which you still need to do. Applying for exemptions You can fill in an application form for exemptions under Studievoortgang vrijstelling aanvragen (study progress applying for an exemption). Your curriculum will then be displayed; this serves as 23/133 Hogeschool Utrecht, September 2013
the basis for your exemption application, to be completed on the relevant form which you can then print off. More information about granting exemptions can be found in Section 0. Exam and course information Information about exams/tests, courses, minors and optional courses, and on how to enrol, can be found in OSIRIS. Enrolling for courses and exams Using the Inschrijven (enrolment) tab, you can select with the help of a simple wizard whether you wish to enrol for a course, an exam, or a minor. This means, for example, that you can choose from the courses from the compulsory part of your curriculum, or look for a course from the complete range on offer at the HU. Information about the enrolment period can be found in Section 4.3.3 of this Study Guide, and more details about enrolment are given in Section 3.2. Enrolment overview If you would like to know for which courses and exams you have enrolled, go to the Inschrijven (enrolment) tab, and look under the Overzicht inschrijvingen (enrolment overview) heading. The overview only displays the courses and exams that are being given at present or in the future. Confirmation of enrolment It sometimes happens that you think you have enrolled correctly for a course or exam, but there is no record of this in the relevant administration. To prevent this situation from arising, you receive a confirmation e-mail in your HU account each time you enrol. You should therefore always check that you have received this notice, and be careful not to delete it. Unenrolling from courses and exams If you have enrolled for a course or exam and now wish to unenrol from it, click on the Uitschrijven (unenrol) tab. Check the components (courses or exams) from which you wish to unenrol, and select unenrol. Unenrolment from a course or exam is only possible during a set period. You will receive a confirmation e-mail of your unenrolment. Be careful not to delete it. Amending your personal details Use the Personalia (personal details) tab to enter your change of address and to upload a passportsized photograph. This will be used for your student identity card, a new version of which will be sent to you every year. If any of the information in the personal details section is incorrect, you should contact the Enrolments Office. Changes of address can also be entered via Studielink. E-mail notification of results If you click on the Aanvullende informatie (additional information) link, you can sign up to e-mails every time you receive a result. If 'E-mail resultaten' (e-mail results) is set to 'Aangemeld' (signed up), you will receive an e-mail whenever a result is entered into OSIRIS. If you have it set to 'Afgemeld' (not signed up), you will not. 2.8.2.5 Password Your HU password expires after a period of time, and you will receive an automatic request to enter a new password. This can be done from any workplace at the HU. You can also change your password from home via www.wachtwoord.hu.nl. The new password must consist of eight characters and contain both letters and numerals. You can also use this website to reset your password in case you have forgotten your old one; a one-off text message containing the new password will be sent to you. Please note: different passwords are needed for some elements of your study programme. If you have any questions or need assistance in relation to your password, go to the education desk (see Section 2.8.3) or the www.ict.hu.nl website. 24/133 Hogeschool Utrecht, September 2013
2.8.2.6 Information security and privacy The HU attaches a great deal of value to information security. We have applied measures to our entire infrastructure to ensure the maximum possible protection from misuse of the data at HU. In addition, there are rules with regard to the use of the computers and the HU network these are contained in the IT code of conduct (see www.reglementen.hu.nl). You are expected to know and adhere to these rules. As a user, you can also take steps to improve security: Do not leave any computer you have logged into unattended; Do not tell anyone else your password; Remove immediately letters and lists containing confidential information from the printer; E-mail any questions or comments regarding the topic of confidentiality to info@informatiebeveiliging.hu.nl. The HU also has privacy regulations based on the Dutch Data Protection Act, which deals with the protection of personal information. The regulations describe, among other things, what information is confidential and what rules apply with regard to how it is used. The www.ict.hu.nl website has more information on this. 2.8.2.7 Recording your study progress Your study results are recorded in the HU digital study progress system, OSIRIS. See Section 2.8.2.4. Study progress is expressed in EC in accordance with the European Credit Transfer System (EC). For each course that you conclude with a pass, you will be awarded the EC available for that course. No EC are awarded for interim exams. See also Section 4.4. See art. 21 OER-HU. 2.8.3 Student Desk You can use the Student Desk for all educational questions, like: Questions about the organisation; Making appointments with student counsellors; Information on changing your registration or changing your study programme; General questions on the study programme, such as: timetables, exam timetables and availability of lecturers; Complaints via Tips & Dips 088 481 62 40 You can call the Student Desk on 088 481 62 01 or e-mail studentdesk.fem@hu.nl. You can also consult information at the information of the Student Desk via your study ptrogramme s intranet. There you can also consult answers to frequently asked asked questions (FAQ s) Student Desk opening hours: During teaching and organisation days: Monday to Friday from 9.00 to 16.00; During vacations: daily from 10.00 to 12.00 and 13.00 to 15.00 with the exception of days of obligation. During test days: daily from 30 minutes before the start of the first exam until 30 minutes after the start of the last exam. 2.8.4 Study association The aim of study associations is to help you enjoy your time as a student as much as possible. Study associations not only organize social activities, but they also run programme-related activities and help you become involved with your programme, the HU, and your future professional field. The study associations at HU are united in the OSHU umbrella organization, which represents the interests of the various associations across the HU. 25/133 Hogeschool Utrecht, September 2013
SV Forum is active at the FEM. You can find it in room 0.49 or reach them by telephone 088 481 63 47 or e-mail: info@svforum.nl 2.8.5 Programme committees Each study programme also has a programme committee. In some cases, several study programmes are represented by the same programme committee, in which case it is known as a Joint Programme Committee. The committees are advisory bodies to the institution management, advising on such matters as the content of lessons, study progress advice that is given and the practical components of study programmes. The programme committees include students among their number. If you have a good idea for improving your study programme, be sure to let the programme committee know! If you would like to become a member of your programme committee yourself, you can stand as a candidate at the next elections. You can get more information from the coordinator for administrative participation by students, who can be reached at bps@hu.nl (OPTIONAL TEXT: or e-mail the programme committee at (programme committee s e-mail address). The coordinator also provides support for the programme committees. 2.9 Contact details Information about the reachability of the management team or teachers can be found at the Student Desk (see section 2.8.3). 26/133 Hogeschool Utrecht, September 2013
3 Courses 3.1 Course participation Your study programme curriculum is composed of teaching units, or courses. A course is a cohesive whole of the knowledge, insight, and skills to be acquired by the students, with a study load expressed in study credits or EC. Each course is concluded with an exam. Every course is listed at the back of this Study Guide, and they are all published in OSIRIS (www.osiris.hu.nl) before the start of the academic year, as well as in the course descriptions in Section 3.5. 3.2 Enrolling for courses You can only take a course if you have enrolled in OSIRIS (www.osiris.hu.nl) on time. You are responsible for doing this yourself, so you should always check to see if you are enrolled and print off the confirmation notice that you receive. If you are not correctly enrolled, you will not be able to take the course. You will be automatically enrolled for the courses in the first block of the preliminary stage. Course enrolment is possible until Friday 23.59hr in the first week. If you have enrolled for a course, you will be automatically enrolled for the first regular exam following the course. Should you not wish to take this exam, you can unenrol yourself from it up to one week after the latest enrolment date for the exam. See Section 4.3.3. If you enrol for a minor, this means you are enrolled for all the courses that make up the minor. Only, for the minor and courses of choise (with an exemption for international students) it is possible that the FEM may decide to cancel one in case not enough students have registered. The minimum is 20 students per course. Overview of the dates for enrolling for and unenrolling from courses: Teaching period Date Period A (block 1) Friday 6 September 2013 (23.59 hr) Period B (block 2) Friday 15 November 2013 (23.59 hr) Period C (block 3) Fridag 7 February 2014 (23.59 hr) Period D (block 4) Thursday 17 April 2014 (23.59 hr) 3.3 Obligation to attend Attendance is an important part of your development as a student. It contributes to becoming a professional at university of applied sciences level. The OER HU specifies that the study programme may make attendance for a course or part of course compulsory if attendance is essential to examination for that subject. This may be the case, for example, for practical knowledge gained during lessons. Chapter 10 (course description) gives further explanation regarding a possible obligation to attend a course. If there are good reasons why you cannot comply with the obligation to attend, you can request an exemption from the Board of Examiners (see par. 2.6.4.) The Board of Examiners may grant an exemption, with or without substitute requirements. 3.4 Entry requirements Every course is subject to certain entry requirements - see the course descriptions in Chapter 10. If you do not meet these requirements, you may not take the course unless the Board of Examiners has given you permission to do so. For more information about the procedure for applying for such permission, see Section 2.6.4. 27/133 Hogeschool Utrecht, September 2013
3.5 Course descriptions The descriptions of the courses in your study programme, which contain all relevant information, are listed in chapter 10 of this Study Guide. See art. 18 en 19 OER-HU.. 28/133 Hogeschool Utrecht, September 2013
4 Exams 4.1 Introduction Regular exams Each course concludes with an exam, designed to test your knowledge, insight, and skills. An exam may take the form of a test of the professional attitude of a student. The primary purpose of an exam, including group-based exams, is to compare what individual students have learned with the set objectives of the course. The Board of Examiners appoints the examiners who will set and mark the exams, and enter the results into OSIRIS. An exam can be split into up to two interim exams per unit worth 5 EC. In other words, a course worth 5 EC may have a maximum of two interim exams and one worth 15 EC may have up to six. At the FEM there are still courses not worth an equivalent of 5 EC. See for more information chapter 10. An exam pass is defined as one for which a mark of 5.5 (out of 10) or more has been awarded marks are rounded up to whole numbers (see Section 4.4.1.). If interim exams have been held, the exam as a whole is deemed to have been passed only when every interim exam has been taken, and when their collective results are sufficient for a pass. The course descriptions detail the weightings given to each interim exam, including any interim exams for which a minimum mark must be obtained. Final exams Every Bachelor s programme has two sets of final exams: at the end of the preliminary year and at the end of the entire study programme. To pass these exams, you must fulfil the preset norms. This means that all the exams for the relevant EC must have been obtained - 60 for the preliminary year, and 240 for the final exam (this includes the 60 EC from the preliminary year). You can only take the exam at the end of the main stage if you have successfully completed the preliminary year. As soon as you have completed the preliminary year or main stage programme, the Board of Examiners will assess your results at their next meeting. If you have passed and have complied with all the other obligations in relation to the study programme, then the Board of Examiners will award you a diploma. Procedural rules apply here: see Section 5.1. Graduation component Anyone wishing to obtain a diploma must successfully complete the graduation component. The graduation component may consist of a single course worth 15 EC, but it can also be a combination of several related core courses from which a clear picture of your final level of attainment can be derived. The graduation component consists of at least 15 EC, and no exemptions are possible (unless the exemption is granted before 1 September 2012). The graduation component may consist of one course, but also of multiple third and fourth-year courses as designated by the study programme. You may only embark on the graduation component if you have successfully completed all your obligations relating to your preliminary year. In principle, a representative from the relevant professional field is always involved as an advisor. See section 2.5.2 for more information. See art. 28, 30 en 42 OER-HU. 4.2 Exemptions The Board of Examiners can grant you an exemption from exams and interim exams, optional subjects or even for the entire preliminary stage. This means you do not have to take the course in question and that you will be awarded the EC that go with it. By law, an exemption may only be granted if you are enrolled at the HU. The HU has decided only to grant exemptions on the basis of exams that the student has already passed, as follows: - Exams that you passed that formed part of an accredited study programme; 29/133 Hogeschool Utrecht, September 2013
- Exams during a study programme, the quality safeguards of which are comparable to those of the accreditation system (see below). This is especially important in the case of foreign study programmes. In the Netherlands, accredited means the study programme in question has been subjected to an independent external audit by the Accreditation Organisation of the Netherlands and Flanders. In practice, every HBO and WO study programme for which you can enrol via Studielink meets this criterion. If other study programmes are involved, primarily those from other countries, the Board of Examiners will have to investigate whether the quality of the programmes is safeguarded in a similar manner. The HU therefore does not grant exemptions for work experience. However, if the study programme offers this possibility, you can cash in the work experience you have gained by having it tested in an exam. It is also possible to have professional products you have made while working considered for your study programme, which may give you the opportunity to accelerate your learning track. For more information about learning track-independent testing, see paragraph 4.3.1. If you wish to be considered for one or more exemption, you must submit a request to the Board of Examiners stating your reasons. This request must be signed and contain the following details: a) your name, address and student number; b) a description of the grounds on which the exemption is being requested; c) if possible, supporting documentation demonstrating the content of the course(s) taken (e.g. a course description or course guide showing the knowledge, skills and competencies tested); d) if possible, which course(s) the exemption is being requested for; e) an authenticated copy of the diploma with a list of marks or an authenticated certificate of exams passed previously. In the case of a request for an exemption from the optional subjects component (or part of it), the request should contain: a) the decision by the Board of Examiners showing its approval for the content of the optional subjects component; b) an authenticated copy of the certificate/declaration with a list of marks for the results achieved elsewhere No exemptions are granted for the graduation component (see par. Fout! Verwijzingsbron niet gevonden.). It is true that in the past the HU was more generous in granting exemptions; any exemptions previously granted will not lapse, even where they relate to the graduation component or part of it. Exemptions are valid for six years and are granted by the Board of Examiners on the basis of the procedure listed in Article 40 of the HU Teaching and Examination Regulations for Bachelor s programmes 2012-2013. In exceptional cases, the Board of Examiners may deviate from the six-year period. You must submit any request to this effect to the Board of Examiners. See Section 2.6.4. for general information about the procedure for requesting exemptions. Note: if you have more than 15 EC of exemptions in your preliminary year, this could affect the norm for receiving a positive recommendation on the continuation of your studies. More information about this is available in Section 0 of this Study Guide. Discuss first with your study progress advisor whether it makes sense to apply for an exemption. Requests must always be accompanied by written documentary evidence (diploma, list of marks, declaration, etc.). Within the HU, exemptions are only now granted for previous education. (For requirements, see paragraph 0.). Exemptions are therefore shown in OSIRIS as VRY-O (on the basis of previous education). In previous years, when it was still possible to grant exemptions on other grounds, other codes were also used: VRY-A (on the basis of an assessment of a certified RPL agency), VRY-E (on the basis of knowledge and skills acquired elsewhere without an RPL assessment), or VRY (unspecified). Exemptions do not feature in any calculation of an average mark. 30/133 Hogeschool Utrecht, September 2013
Exemptions for subjects in the main stage may only be requested once you have formally been admitted to the main stage. See art. 40 OER-HU. 4.3 Organization of exams 4.3.1 Duration and form of exams The purpose of exams is to test and assess the work you have done in your studies. This can take different forms, the most common of which are: Exams with closed questions; Exams with open-ended questions; Exams with multiple-choice questions; Papers or other forms of written assignments; Portfolios; Reflective reports; Creating and/or giving a presentation or carrying out a task; An oral exam. The course descriptions (chapter 10) indicate whether or not an exam can be taken without your having taken the course. This is important if you believe you already possess the relevant competencies as a result of work, other experience or a non-recognized form of schooling. As mentioned above (0.), the HU only grants exemptions on the basis of previous schooling, and not on the basis of other forms of experience. However, by taking an exam for which no attendance on the preceding course is necessary, you can convert your experience into something tangible and accelerate your progress in the study programme. The examiners set the assignments, questions and assessment criteria and ensure (together with others who are involved with the exam) that the required secrecy is observed until the candidates have been given the questions. The amount of time available for each exam is given in OSIRIS and on the question paper, and is also announced by the invigilator. In exceptional circumstances, exams may be extended or curtailed. The way you will be assessed and the duration of the exams can be found in Chapter 10 See art. 31 OER-HU. 4.3.2 Exam timetable Most exams are given during the exam period at the end of every period (every block). Your study programme department will inform you of your exam timetable (possibly as part of the semester timetable). The timetable will be published no later than 5 weeks before the start of the exam period via the notice boards and OSIRIS (www.osiris.hu.nl). You can use your yearly timetable to see in which period certain courses are concluded. Exam retakes are held in the week preceding the final week of the period, except the retakes for the exams held in the final period. These are timetabled for the last full week in August, just before the start of the next academic year (which starts on 1 September). The exam timetables give exact information on which day, at what time, and in which room the exams (or retakes) are being held. 31/133 Hogeschool Utrecht, September 2013
See art. 31 OER-HU. 4.3.3 Enrolling for and taking exams (including retakes) Enrolling for exams You may only take an exam if you have enrolled for it in OSIRIS (www.osiris.hu.nl) in time. You are responsible for this yourself, so you should always check to see whether you are enrolled and print off your confirmation notification. If you are not enrolled correctly, you may not take the exam. If you have enrolled for a course, you will be automatically enrolled for the first regular exam that follows it. If you do not wish to take the exam, you must unenrol from it no more than one week after the latest enrolment date. If you are enrolled for an exam but do not actually take it, your result will be recorded as NA ( not present ) in ORISIS. This is treated as an exam result, which means you will only have one more opportunity to sit the exam. Enrolling for exams that do not take place immediately after the course (that is, the retakes) is your responsibility. For the enrolment dates, see the table below. After deadline enrollment (post-enrollment) If you have not used the regular enrollment period, you can use the post-enrollment. Post-enrollment for written exams can only run in lecture weeks 5 and 6 at the Student Desk (until Friday, 16.00hr) and you have to pay a fee of 15,- per exam, with a maximum of 60,- per semester. Post-enrollment by the Board of Examiners The Board of Examiners may, exceptionally, still enroll you for one of more extra exams in case of: Personal circumstances (e.g. serious illness) which made it impossible for you to enroll in time AND A study delay of at least 3 months occurs. If you send in a request based on you personal circumstances, your motivation has to be supported by a student counselor. There is also a deadline set for this post-enrollment: you can file a petition until week 6 with the Exam Board. See chapter 6 for exam timetables Table of enrolment dates for exams and retakes: Teaching period Dates Period A (block 1) Monday16 September 2013 to Monday 30 September 2013 (23.59 hr) Period B (block 2) Monday 25 November 2013 to Monday 9 December 2013 (23.59 hr) Period C (block 3) Monday 24 February 2014 to Monday March 2014 (23.59 hr) Period D (block 4) Tuesday 6 May 2014 to Monday 19 May 2014 (23.59 hr) Period E (block 5) Monday 30 June 2014 to Sunday 6 July 2014 (23.59 hr) preliminary year Period E (block 5), Monday 30 June 2014 to Monday 4 August 2014 (23.59 hr) main stage Number of exams / Retakes / Replacement assignment The number of times that an exam is held in one year is expressed in exam sittings. The number of times that a student may take the same exam is expressed in exam attempts. During the academic year, there are multiple dates for each course on which you may sit the exam. To find out when these dates are, see OSIRIS. Every academic year you have two attempts for a regular exam unless mentioned otherwise in OSIRIS or the courseguide. 32/133 Hogeschool Utrecht, September 2013
For some courses there is only one exam sitting, because the nature of the course is such that a retake is not reasonably possible in the same academic year. Examples include internships. The course descriptions in Chapter 3 show when this situation applies. Taking a resit annuls all previous results obtained for the exam in question. If you have run out of attempts at passing a particular exam, and have not yet passed it, you may request the Board of Examiners to grant you an extra attempt in the following circumstances. Events beyond your control If you are unable to take an exam because of events beyond your control, you should ask the Board of Examiners for an extra attempt at taking the exam. Events beyond your control refers to one or more of the following: Illness; Physical or other functional disorder; Pregnancy; Exceptional family circumstances; Other situations, to be assessed by the Board of Examiners. The programme may also grant an extra exam attempt if it forms part of a policy aimed at students who have fallen behind with their studies (or who are likely to do so). Students more than three months behind schedule with their studies Students who: a. have taken the exam at least once, and b. who look likely to fall behind with their studies by at least three months; may submit a request to the Board of Examiners for an extra exam attempt. Exam sitting in the event that a course is altered or replaced The name, form, or substance of courses and exams may change or be replaced from one year to the next. In the academic year after any such change or replacement, two exam sittings will take place based on the old course. As well as an extra exam attempt, you may also ask the Board of Examiners for a replacement assignment. This means that you take the exam in a form other than the regular version. The Board of Examiners may grant such a request if; a. You have the right to an exam attempt, and b. You have already taken the regular exam at least twice, and c. A lecturer of the subject has given a positive recommendation regarding your request, and d. You are likely to fall behind schedule in your studies by at least three months. The Board of Examiners will also give permission for a replacement assignment if the student is unable to take part in a compulsory introduction, excursion or work week as a result of events beyond his or her control or personal (including financial) circumstances. See art. 31, 33, 34 en 36 OER-HU 4.3.4 Voorzieningen in geval Facilities for those with functional limitations A functional limitation is defined as all physical, sensory and psychological conditions of a chronic that is, of a long-term - nature. Some limitations are easily observable, such as sight impairment or a stutter. However, other conditions are not especially noticeable, if at all. Examples that come to mind are dyslexia, chronic fatigue, ADHD, RSI, rheumatoid arthritis, psychological conditions such as depression, forms of autism, such as PDD-NOS and Asperger s Syndrome. 33/133 Hogeschool Utrecht, September 2013
See Section 8.8 for general information on studying with a functional limitation, and Section 2.6.4 for general information on the procedure for submitting a request to the Board of Examiners. General If you have a functional limitation or chronic illness, you can ask the Board of Examiners to modify facilities in order to allow you to take an exam in an amended form. If you fall into this category, you should contact the student counsellor as soon as possible (see Section 8.8). He/she will be able to advise you on the options available and to assist you with submitting your request. You must submit any request for modified facilities to the Board of Examiners in writing and in good time, together with a statement from a specialist. In good time means that the programme department has sufficient opportunity to deal with your request and to make the necessary logistical arrangements before the start of the exams to which it relates. Amenities and facilities The HU provides the following amenities: - Modified exam material (such as a larger typeface, different coloured paper because of dyslexia or visual impairment); - The use of a laptop during an exam; - Extension of the duration of an exam; - Physical amenities in the buildings (in relation to the accessibility, for example). It also provides the following facilities: - Digital programs like Kurzweil, intended primarily for students with dyslexia; - A place to rest; - Student psychologists. The same restrictions are considered when you apply for an amenity as for a petition (see section 2.6.4). Without the support of a student counsellor your application will not be discussed. It is necessary you apply for an amenity in time. The deadlines are: Period Dates Period A (block 1) Sunday 6 Oktober 2013 (23.59 hr) Period B (block 2) Sunday 8 December 2013 (23.59 hr) Period C (block 3) Sunday 9 March 2014 (23.59 hr) Period D (block 4) Sunday 18 May 2014 (23.59 hr) Exceptions are made for applications for amenities after the deadline in rare cases (broken arms e.g.). General validity of amenities Any particular amenity granted by the Board of Examiners on account of a functional limitation or chronic illness will be valid for a limited time set by the Board. During the set period, you will be entitled to use the same amenity for taking another exam from a different study programme if: You have notified the Board of Examiners of the other programme at the time of your enrolment and before the exam; At the start of an exam, you can show the written decision stating that the amenity has been granted; The Board of Examiners of the other programme has not refused your request for an amenity (any refusal must be in writing, and include the reasons for the refusal, and should be communicated to you before the exam takes place). See art. 39 OER-HU 4.3.5 Proof of identity required for exams 34/133 Hogeschool Utrecht, September 2013
To take an exam, you must prove your identity using a valid HU student identity card. In addition, you should be able to prove your identity at all times with a valid identity document (see Section 9.2.5) this is to prevent fraud. You will be asked to produce this during an exam, so make sure you always have it with you. Within the FEM double proof of identity (student identity card and identity document) is always required within the study programme for students wishing to take exams. If you do not have a valid student identity card, then you may only take exams if you have a valid exam pass and identity document with you. The following documents (which must still be valid) are recognized as identity documents: - passport, - European ID card, - Dutch or international driving licence or refugee document. If you do not have a student identity card because you have not yet received one, then you may apply for an exam pass in the week before the exam period (no charge is made for this). This is valid only for the exam period stated on the card. If you do not have a student identity card because you have lost it or because it has been stolen, then you may apply for an exam pass during the exam period. This is valid only on the day on which it is issued; the cost is 25 per pass, up to a maximum of 100 for each exam period. You are entitled to a reimbursement of the costs if you are able to prove that you lost your student identity card as a result of events beyond your control. In case of theft, that would mean presenting an official report from the police, for example. At the Student Desk you can apply for an exam pass or a new student identy card. You can only apply for reimbursement via the Board of Examiners. Exam passes will only be issued if you: Are properly enrolled as a student at the HU; Show a valid identity document when making your application and on collection; Are enrolled for the exam in question. See art. 35 OER-HU. 4.3.6 Procedures during exams The rules that apply during written exams are set out in the Examination Regulations (see 11.2), but here is a summary: The student must be present in the examniation room before the offical starting time of the examination. Once the door of the examination room has been closed, no entrance is permitted. At the start of the examination the examination supervisor distributes answer sheets and-or optical mark reading sheets, scratch paper and examination assignments. Follow the instructions on the examination assignments and also follow the instructions of the examination supervisor. During the examination you are not permitted to leave the examination room with the intention of returning to continue the examination. Visiting the toilet during examinations is not permitted unless you have received prior permission from the Exam Board on the basis of a medical indication. Your examination work can only be examined if you also sign for submission of the work to the examination supervisor. Carefully check the number of submitted pages and that this is properly stated on the attendance list. If an examination answer sheet is lost, the examination will need to be taken again. The examination supervisor checks that your name is on the attendance list. After this check you sign the attendance list )for the first time. If your name is not on the list, you will be excluded from the examination and you must leave the examination room. When you submit your completed examination papers the examination supervisor checks the submitted and numbered sheets and notes this number on the 35/133 Hogeschool Utrecht, September 2013
attendance list. You then sign the attendance list for the second time. You may not take examination assignments with you unless this is explicitly stated on the cover sheet. Resources for use in the examination You should bring the following items with you for each examination± pen and reserve pen. A calculator for use during the examination is provided by the FEM. Use of text books and-or law books, lecture notes, other notes, graphic calculators etc. is permitted only if explicitly stated on the cover sheet of the examination. The presence )i.e. not only the use of unauthorized resources is regarded as an irregularity. You may never borrow resources from one antoher during the examination. Mobile telephones, audio and visual media etc. must be switched off, may not be carried on your person and may not lie on the desk )in other words, they must be contained and hidden in a bag or suclike. Switching on or making visible one of these rescources is regarded as an irregularity. Coats, bags etc. must be deposited in a place indicated by the examination supervisor. See art. 31 OER-HU. 4.4 Assessment 4.4.1 Assigning the marks; viewing the exam Assessment of exams The marks given for exams (including interim exams) are expressed as follows: As a figure on a scale of 1 to 10, whole numbers only; or As a figure on a scale of 1.0 to 10.0, and to one decimal place; or In words: VRY-O 2 (exemption); Pass (VD), Fail (NVD). If you are enrolled for an exam but do not actually take it, your result will be recorded as NA (not present) in ORISIS. This is treated as an exam result, which means you will only have one more opportunity to sit the exam, so if you do not wish to take an exam, make sure you unenrol from it in good time. The Board of Examiners may declare an exam invalid for all participating students if irregularities have taken place and the Board of Examiners cannot establish with certainty which students have and which have not been guilty of irregularities. Since in that case the Board of Examiners cannot guarantee the quality of the results achieved, it may decide to declare the exam results of all participating students invalid. In that case, NG (Not valid) is recorded for all students in OSIRIS. The Board of Examiners will ensure that those students not guilty of irregularities are provided with an additional opportunity to take the exam. For these students, the rescheduled exam will not count as a resit. The Board of Examiners may withdraw the right to take one or more exams for up to a year from anyone who is guilty of irregularities. No rights may be derived from any results communicated verbally. A student is considered to have passed an exam (or interim exam) if they achieve a mark of 5.5 or a pass, or if they have been given a VRY-O. The mark in figures must be at least 5.5 before any rounding off. This means that if the mark is below 5.50, it will be rounded down to 5.4 (and subsequently to 5, if the marks are to be expressed in whole numbers only). In other words, a 5.49 will be rounded down to 5.4, and not up to 5.5, and the student will have failed the exam in question. If an exam consists of multiple interim exams, it may be that not only the weighted average mark should be sufficiently high, but also that the marks given for the individual exams should reach a certain minimum level. If there is such a minimum level, this is listed in the course descriptions in Chapter 10. 2 Exemptions are shown as VRY-O (on the basis of previous education) and, until the last academic year, as VRY-A (on the basis of an assessment of a certified RPL agency), VRY-E (on the basis of knowledge and skills acquired elsewhere without an RPL assessment), or VRY (unspecified). 36/133 Hogeschool Utrecht, September 2013
If you complete an exam successfully, you will be awarded the EC for the course in question. No EC are awarded for passing interim exams. See art. 30, 31 en 34 OER-HU. Announcement of exam results As proof that a student has taken an exam, the results are announced by the relevant examiner or examiners in OSIRIS (www.osiris.hu.nl). Exam results are always under reservation of arithmetical, typing and other errors. As a student, you are expected to check your marks yourself. You can do so by printing out a results list from OSIRIS. Any errors should be reported to the examiner or Board of Examiners no more than four weeks after the publication of the results in OSIRIS. Marks in OSIRIS can still be amended after they have been checked, or if the norms have been changed, or if it is clear that an error occurred when the marks were being entered. After the four-week period following the publication of the marks, they are deemed to be definitive. They may only be altered subsequent to the four-week period with the approval of the Board of Examiners. See Article 37 paragraph 4 of the HU Teaching and Examination Regulations for Bachelor s programmes. If you have questions about your result or changes need to be made in your results contact the Grade Registration Office via: cijfers.fem@hu.nl Exams results must be published within the following time frames 3 : In the case of an oral exam, on the day of the exam itself, by handing out a written certificate. The result must subsequently be published in OSIRIS within three weeks. Other exam results must be published no more than three weeks after the exam is sat. Recognized public holidays listed in OSIRIS do not count for this purpose and may be added to the period for publication of the results. Viewing exams As a student, you have the right to view the exams you have done and which have been marked, whether for its own sake or as part of a post-exam consultation. You can view your work up to three weeks after the publication of the exam result, but no later than the resit. In exceptional cases, the Board of Examiners may deviate from this period, provided that the interests of students are not disproportionately harmed. The time at which exams may be viewed is given in the annual timetable. Students are not obliged to take part in any post-exam consultation or discussion, but you are entitled to view your written work during such meetings. You will also be given an explanation of why your exams were marked as they were. The lecturer presents the correct answers to the questions. The discussion also serves as an opportunity to raise any questions resulting from the comparison between your written work and the model answers presented by the lecturers. See art. 31 en 37 OER-HU. 4.4.2 Irregularities / fraud Fraud during exams is prohibited, and the penalties are severe. If you commit fraud (or are guilty of any other irregularities; see Article 38 of the HU Teaching and Examination Regulations for Bachelor s programmes, 2013-2014), the Board of Examiners can take one or more of the following measures: Exclusion from taking one or more exams for a period not exceeding twelve months; Withholding of the diploma, declaration or certificate; Obligation to take a new examination on areas designated by the Board of Examiners, and in a form to be determined by the Board before the diploma, declaration or certificate is awarded. Institute a supplementary examination which is equivalent to the original exam. 3 A week is a period of seven successive days. 37/133 Hogeschool Utrecht, September 2013
In serious cases, the Board of Examiners may advise the faculty management to terminate your enrolment at the HU permanently. You will then not be able to re-enrol for the same study programme at the HU. This advice will be given if: 1. You have been guilty of irregularities on a previous occasion for which you were unable to take exams for at least six months, or; 2. There are aggravating circumstances, for example if criminal behaviour was involved such as: o Threatening behaviour or violence; o Using forged documents (such as diplomas and lists of marks); 3. You have in your possession, without the permission of the lecturer, the exam (or part of it) or information on how the exam norms are to be applied, having obtained them through theft, misappropriation, handling stolen goods, or from a fellow student, for example. You will be given a hearing before the Board of Examiners takes a decision. The Board will inform you of its decision as soon as possible, but within two weeks. For details of the procedure in full, see Article 38 of the HU Teaching and Examination Regulations (www.reglementen.hu.nl). If you unenrol upon receiving a penalty, then the penalty will be suspended and only reimposed when you re-enrol. The Board of Examiners is responsible for the quality of exams and may therefore be forced to take measures that also affect the interests of other students. This means that all exam results have to be declared null and void on occasions. In that case, an extra opportunity to sit the exam in question will be provided. It is also possible that the examiners or Board of Examiners have good reasons for suspecting that fraud has occurred, but that they do not have enough evidence and can therefore not impose a penalty. However, serious doubts remain in such cases about whether you have genuinely achieved your result through your own efforts. In that situation, the Board of Examiners may institute a supplementary examination which is equivalent to the original exam. If you fail that, that is regarded as confirmation that the doubts were well-placed, and the result is annulled and NG (not valid) is recorded in OSIRIS. If you pass the additional exam, then the original result from the first exam is upheld. See art. 38 OER-HU. 4.4.3 Keeping and returning exams Every exam is kept for at least six months after publication of the results, or until a decision has been reached in any appeals procedure relating to the result. For graduation products, the period is two years from the date of certification. Exams and graduation projects that are stored digitally are kept for seven years. You can get back your exams at your own request only after the storage period has lapsed. However, you may obtain photocopies of your work in the meantime (for which costs are payable). Every document relating to: exam passes; exemptions; the student s enrolment for the study programme; the issuing of diplomas and declarations; is kept for a period of thirty years, in accordance with the HU Student Privacy Regulations. This is supervised by the institute or departmental director. Zie art. 41 OER-HU. 4.4.4 Validity of results 38/133 Hogeschool Utrecht, September 2013
The results of exams, interim exams, internships and practical exercises are valid for six years, as are exemptions. Once it has lapsed, you may request the Board of Examiners to extend the validity, or it may rule that you must take an additional or replacement exam. Results from a successfully completed preliminary year and/or Associate Degree have unlimited validity. The validity of a result expires after 6 years. In your study list the not valid results are indicated with an asterisk. If the validity of your results expire, you can submit a request to the Board of Examinders through the form on their informationsite on the intranet. You will then ask for an extension of the validity of your results. For this purpose you must have a graduation plan to add. Without the graduation plan the Board of Examiners will not take your request in consideration. If the Board of Examiners will decide to extend your marks, she shall also indicate until what date this will be. The Board of Examiners can also decide to give an extra assignment if they doubt the result is topical. If the result is not recent enough, it wil not be extended. See art. 28 OER-HU. 39/133 Hogeschool Utrecht, September 2013
5 Certification 5.1 Procedure for awarding certificates The Board of Examiners will only award a certificate (or diploma) when the faculty management has declared that the procedural requirements have been met. Before such a declaration is made, a check is carried out to make sure you have complied with all your obligations with regard to the study programme. This means that you must have passed every exam and the marks are still valid, that you are properly enrolled as a student, and that you have met all your payment obligations. In principle, the diploma will be in Dutch, but an English-language version will be awarded instead if you so request. The International Diploma Supplement, which is issued free of charge with the Bachelor s diploma and the Associate Degree, is always in English. You can only receive one diploma for each study programme. If you already have a diploma for the programme in question or you take extra courses or complete a second specialization, you will not receive a second diploma instead, you will be given a declaration stating what you have done. Anyone who is entitled to receive a diploma may ask the Board of Examiners to postpone the awarding of it. You should request this in writing, stating your reasons, no later than one week before the date of your last exam or completion of your final research project. Postponing your diploma date may have financial consequences. It is therefore recommended that you seek advice from the student counsellor on this matter. If you ask that you receive your diploma at a later time, there are two possible reasons for doing so: 1. You are still in the process of completing a second specialization. In this case, both specializations will be listed on your diploma, the date of which will be the date of your final exam of your second specialization. 2. You are still in the process of completing extra courses. In this case, your diploma will be awarded for the exams you have taken as part of your study programme, and will bear the date of the final exam from the programme. For the extra courses, you will receive an additional declaration. See art. 42 OER HU. Please note! When you have obtained your diploma, you will have to unenrol yourself from the study programme via Studielink. This is not automatic. Your liability to pay tuition fees only lapses when you are unenrolled. See section 9.2.7 for more information. If all course of the preliminary year have been completed or you have completed the main phase, you can apply for the propaedeutic or bachelor s degree in Osiris. See art. 42 OER-HU. 5.2 Cum laude or met genoegen (with merit) If you achieve good marks, you may be eligible for a cum laude or met genoegen (with merit) endorsement on your diploma. In order to get such an endorsement, you must meet each of the following requirements: Cum laude endorsement (see Article 44 paragraph 1 of the HU Teaching and Examination Regulations) 40/133 Hogeschool Utrecht, September 2013
For each of the courses in the main stage (except any exemptions), you must have achieved a mark of at least 6.0 (this is the mark achieved before any rounding off of figures to the right of the decimal point); The weighted average of all the marks achieved in the main stage (except any exemptions, and not including interim exams) must have been at least 8.0 (before any rounding off of the figures to the right of the decimal point); The mark for the graduation component must have been at least 8.0 (before any rounding off of the figures to the right of the decimal point); You have not been enrolled on the study programme for more than four academic years; You have not obtained more than 90 EC in exemptions for the study programme in question; Results expressed with the words Pass, Fail or VRIJ do not count for the purposes of this calculation; the same is true for additional EC (such as those obtained during an excellent route). Met genoegen (with merit) endorsement (see Article 44 paragraph 2 of the HU Teaching and Examination Regulations) For each of the courses in the main stage (except any exemptions), you must have achieved a mark of at least 6.0 (this is the mark achieved before any rounding off of figures to the right of the decimal point); The weighted average of all the marks achieved in the main stage (except any exemptions, and not including any interim exams) must have been at least 7.0 (before any rounding off of the figures to the right of the decimal point); The mark for the graduation component must have been at least 7.0 (before any rounding off of the figures to the right of the decimal point); You have not been enrolled on the study programme for more than four academic years; You have not obtained more than 90 EC in exemptions for the study programme in question; Results expressed with the words Pass, Fail or VRIJ do not count for the purposes of this calculation; the same is true for additional EC (such as those obtained during an excellent route). In the case of both endorsements, the relevant marks are those recorded in OSIRIS. If you have been enrolled for more than four academic years as a result of acknowledged personal circumstances, the Board of Examiners may decide that you nonetheless should be considered for a cum laude or met genoegen endorsement, but you must have met all the other requirements. Scope The above only applies to you if you first took a course from the main stage of your study programme after 1 September 2005. 41/133 Hogeschool Utrecht, September 2013
6 Timetables 6.1 Annual timetable During both the preliminary year and the main stage, the curriculum is divided into five periods, A to E (or blocks 1 to 5). Periods A and B (blocks 1 and 2) together form one semester, as do periods C and D (blocks 3 and 4). Every year, an overview is drawn up of the periods for the forthcoming academic year, showing the weeks during which lessons will be given, the weeks during which exams will take place, and the holiday dates. The annual timetables of the faculties are available at www.roosters.hu.nl. Student can reserve a projectroom via: www.ruimtereserveren.hu.nl See art. 31 OER-HU. 6.2 Holidays and free days Holiday dates, 2013-2014 In the 2013-2014 academic year, the dates shown below will be compulsory holidays at the HU: Description Dates Christmas holiday 23 December 2013 to 3 January 2014 Compulsory free days, including public holidays Christmas Day and Boxing 25 and 26 December 2013 Day New Year s Day 1 January 2014 Good Friday 18 April 2014 Easter Day and Easter 20 April and 21 April 2014 Monday King s Day 27 April 2014 Liberation Day 5 May 2014 Ascension Day 29 May 2014 Day after Ascension Day 30 May 2014 Whit Sunday and Whit 8 June and 9 June 2014 Monday 6.3 Days and times of lessons Days on which lessons are given Lessons are timetabled from Monday to Friday, from 8.30 hr to 19.00 hr. Minors that run throughout the year are timetabled for Tuesday afternoon from 17.00 hr. Lesson times All courses are timetabled in units of 10 minutes. When attending a lesson, you should make sure you arrive at the classroom on time. 6.4 Opening hours of buildings 42/133 Hogeschool Utrecht, September 2013
The FEM is open Monday to Friday from 07.00 to 18.00hr. Incidentally, the bulding is also open on Tuesday an Friday until 22.00hr and on Saturdays from 9.00 hr to 17.00 hr. During holidays and exam periods there can be different opening hours. For current opening hours check Netpresenter (screensaver) or your study programme s intranet. 6.5 Timetable information and alterations Announcements about lessons and exams will be communicated via your study programme intranet and, wherever possible, via notice boards and your student mail. The same applies to corrections and additions to this Study Guide. The HU assumes that the postal address you have given to the student administration is correct and that you check your HU e-mail account on a regular basis. For each period, a weekly timetable will be set, listing which courses are being given at which time and by which lecturer, in which classroom and for which group. The idea is that you note the information that is relevant to you. This timetable will be published no later than one week before the start of the new period. Lecturer absent In the event that a lecturer is absent or ill, the programme will make every effort to ensure that lessons can continue. If a lesson is cancelled, you will be notified via SharePoint and, wherever possible, via the notice boards and your student mail. When the lecturer returns, he or she will discuss with you how the course material that was due to be covered in the lessons that were cancelled, will be dealt with. Student absent If you are ill, you must inform the lecturer if attendance on your course is compulsory. In the event that you are ill for a long time (or if you expect to be), you should inform your study progress advisor as soon as possible and contact your student counsellor (see Section 8.2). Timetables, and timetable alterations, can be found on the timetable site: www.roosters.hu.nl. 43/133 Hogeschool Utrecht, September 2013
7 Complaints, objections, appeals 7.1 Introduction If you do not agree with a decision, if you believe that another person has misbehaved towards you, or if something else is not as it should be, you can do something about it. The first step is to contact the person causing the problem directly, and to try to resolve it jointly. The HU expects lecturers, study progress advisors and Boards of Examiners to be willing to listen to complaints and to do all they can to deal with them. But of course it is possible that you are unable to resolve situations in this way, or that you are not keen to speak to someone who has been harassing you. You then have the option of the formal route. The formal route at the HU exists on two levels, and is available to students and prospective students. The first level on which to pursue a matter is your faculty. This involves an objections or complaints procedure. You may submit your objection or complaint directly to the body concerned, but if you do not know where to go, or if you need advice, you can contact the faculty s Legal Protection desk which is located in the faculty at the Student Desk. A standard form is available on which you can describe your objection or complaint. The Legal Protection desk will ensure that the form is delivered to the appropriate part of the faculty. You can find the form on the www.klachtenwegwijzer.hu.nl website. The faculty desk may refer you to the student counsellor or, in the case of complaints about behaviour, to the confidential counsellor. They will be able to advise you about the procedures. Like the student mediators (see par. 8.7), they provide support for attempts at reaching solutions through discussions, thereby preventing the need for using official procedures. If the objections or complaints procedures at your faculty have not dealt with your objection or complaint to your satisfaction, you can submit an appeal (in the case of an objection) or a request for a review (in the case of a complaint) through the HU Legal Protection for Students Desk, who will ensure that they are dealt with by the appropriate body. The HU desk can also inform you about the procedures. You can also submit an appeal or complaint directly to the HU Legal Protection for Students Desk that is, without first going through the objections and complaints procedures in your faculty. However, the faculty procedures are specially designed to be quicker and less formal. You are therefore advised to always use the extra faculty option and submit your objections and complaints there. In the description that follows, it is assumed that this is what you would do. Take careful note of the time limits! If you submit an objection or complaint to the faculty, it should be within two weeks after the decision or event to which they relate. In the case of appeals and requests for a review, you should contact the HU Legal Protection for Students Desk within six weeks of the date on which the faculty reached its decision. The various procedures are explained below, and the procedure is illustrated in a diagram at the end of the chapter. 7.2 Objections Objections may be made against decisions taken on the basis of the Teaching and Examination Regulations. These are decisions that are directly related to teaching and exams, such as exam assessment, amenities, and a binding negative recommendation on the continuation of your studies. It only concerns decisions that are aimed at you as an individual student. Decisions often state that you may submit an objection, but not always. For example, you may object if you believe that you have been given an incorrect mark for an exam you have taken, even though no mention is made of the option of objecting on the OSIRIS page where the marks are published. You should submit a written objection to the Board of Examiners (see section 2.6) within two weeks of the publication of the decision to which you object. A standard form is available for this purpose. If you hand in your objection to the desk, it will ensure that it is sent on to the Board of Examiners. The Board of 44/133
Examiners may ask you to give a verbal explanation of your objection, in which case you will be invited to attend a hearing. In principle, the Board of Examiners will reach a decision within two weeks of receiving your objection. You will be informed of the decision in writing. The decision will be based on a fresh assessment and must be substantiated. If your objection is upheld, the Board of Examiners will also make a new decision on the matter in question. If your objection is rejected, the original decision will stand. In the event of the latter, you may submit an appeal to the HU Legal Protection for Students Desk within six weeks of the announcement of the ruling on your objection (huloketrechtsbeschermingstudenten@hu.nl). It is also possible to object to a decision taken by your departmental or institute management in the case of a refusal to provide a particular amenity, for example, or if a disciplinary measure has been imposed. The same procedure applies in this case. The complete objections procedure is described in the Legal Protection for Students Regulations, and the procedure relating to the Board of Examiners is dealt with in Article 45 of the HU Teaching and Examination Regulations for Bachelor s programmes (www.reglementen.hu.nl). See also www.klachtenwegwijzer.hu.nl. See art.6 Reglement Rechtsbescherming Studenten en art. 45 OER-HU. 7.3 Appeals 7.3.1 Lodging an appeal You can appeal against decisions and against decisions on objections that have been taken on the grounds of the Teaching and Examination Regulations, such as exam marks, amenities, and binding negative recommendations on the continuation of your studies. This is also the case with decisions on objections relating to other matters, including enrolment on and unenrolment from the study programme, financial matters, disciplinary measures, and so on. Within six weeks of the announcement of a decision, you may submit a written appeal to the HU Legal Protection for Students Desk. You can do this digitally, via HuLoketRechtsbeschermingStudenten@hu.nl, but you must also send it by post, and sign it. The HU desk will make sure that your appeal is dealt with by the appropriate body. This may be the Board of Appeal for Examinations (for most decisions taken by the Board of Examiners) or the Disputes Advice Committee (decisions taken by the programme or faculty management on the basis of the Higher Education and Research Act). These are independent bodies operating across the HU to which students (including prospective and external students) can appeal. In other words, they have no links to any particular faculty or study programme. Your appeal must be signed and contain at least the following: Your name, student registration number, your home address, and telephone number; The name of the faculty and department/study programme on which you are enrolled; The date; A clear description of the decision (with date) against which the appeal is directed, including the name of the person or body that took the decision; The ground or grounds on which your appeal is based; What you are demanding, described as accurately as possible. You must also enclose a copy of the disputed decision. Send your appeal to: HU-Loket Rechtsbescherming Studenten, Postbus 573, 3500 AN Utrecht. 45/133
If your appeal is to be dealt with by the Board of Appeal concerning Examinations, it will first decide whether it is well-founded or unfounded. If your appeal is deemed well-founded, this often means that the Board of Examiners that took the original decision will have to take a new one. The Board of Appeal concerning Examinations does not make that decision itself. If your appeal is declared unfounded, the original decision stands. If your appeal is to be dealt with by the Disputes Advice Committee, it will investigate the matter at hand before issuing a recommendation to the Executive Board, which will take a decision on the basis of that recommendation. The Disputes Advice Committee advises the Executive Board on whether your appeal is well-founded or unfounded. If the Executive Board accepts the recommendation, it will order the management to take a new decision in the event that the appeal is deemed well-founded. The HU Legal Protection for Students Regulations (www.reglementen.hu.nl) describe the procedures in greater detail. For more information, go to www.klachtenwegwijzer.hu.nl. Information and advice can also be obtained from your student counsellor (see Section 8.2) or the secretarial offices of the HU Legal Protection for Students Desk, tel. 088-4818594. 7.3.2 Further appeals If you do not agree with the verdict of the Board of Appeal concerning Examinations or the decision of the Executive Board, you may lodge an appeal externally, to the Higher Education Appeal Board in The Hague. Information about the procedure and time limits can be found on the following website: www.cbho.nl. See chapter 9 Reglement Rechtsbescherming Studenten. 7.4 Complaints 7.4.1 Submitting a complaint There are some decisions and forms of behaviour by other students or employees against whom you cannot make an objection, but you can still submit a complaint. This should be done within two weeks, and here, too, you can use the standard form, which you can download from www.klachtenwegwijzer.hu.nl You can submit your complaint to the faculty desk at the Student Desk or directly to the body concerned. The faculty desk will ensure that your complaint is dealt with by the appropriate body. The procedure is very similar to that for objections. The body that deals with your complaint may give you an opportunity to attend a hearing. If your complaint relates to a fellow student or an employee, they will always be given an opportunity to respond to your complaint. In principle, you can expect a decision about your complaint to be made within two weeks. If you do not agree with this decision, you can submit a request for a review of the decision, within six weeks, to the HU Legal Protection for Students Desk. If your complaint relates to conduct, a term of a year applies. You can also submit an oral complaint to the faculty desk, in which case the standard form will be filled in on the spot. The procedure does not apply to decisions of a general nature. See art.8 Reglement Rechtsbescherming Studenten. 7.4.2 Requesting a review of how a complaint has been dealt with 46/133
If you are not satisfied with how the faculty has dealt with your complaint, you can submit a request that it be reviewed to the HU Legal Protection for Students Desk. This must be done within six weeks from the decision taken as a result of your complaint. You can submit your request for a review digitally, to HuLoketRechtsbeschermingStudenten@hu.nl, but you must also sign it and send it by post, to: HU-Loket Rechtsbescherming Studenten, Postbus 573, 3500 AN Utrecht. The HU Legal Protection for Students Desk will ensure that your request is dealt with by the appropriate body. For most complaints, this is the Student Complaints Committee, unless your complaint concerns undesirable behaviour, in which case it will be dealt with by the Undesirable Behaviour Complaints Committee. See Section 7.5, below. These are both independent complaints bodies that operate across the HU and therefore have no links to any of the faculties. They make recommendations to the Executive Board, which then reaches a decision. The HU Legal Protection for Students Regulations and the Regulations on Undesirable Behaviour (www.reglementen.hu.nl) describe the procedures in greater detail. See Chapter 10 Reglement Rechtsbescherming Studenten en H. 4 Reglement inzake Ongewenst Gedrag. 7.5 Undesirable behaviour It may be the case that your complaint relates to conduct that is so intimidating that it falls under the rules governing undesirable behaviour. This could be verbal or sexual harassment, for example, the consequences of which can be very serious. The faculty desk will always refer you to the option of contacting a confidential counsellor (see 8.4). If you submit a complaint, you may decide to have it dealt with by the faculty (the complaint will be investigated either by the institute director or by someone acting on his behalf) or to place it before the HU Undesirable Behaviour Complaints Committee. The complaint will then be forwarded to the HU Legal Protection for Students Desk. The time limit for submitting a complaint about undesirable behaviour is two years after the behaviour in question has occurred. See art.1.8 Begripsbepaling en art. 19 Termijnen Reglement Ongewenst Gedrag. 7.6 Complaints, objections and appeals diagram Issue? Step 1: Direct approach (informal) Step 2: Faculty desk Objections procedure Complaints procedure Board of Appeal concerning Examinations Step 3: HU desk Disputes Advice Committee Undesirable Behaviour Complaints Committee /FG-P 47/133 Student Complaints Committee
8 Student Affairs 8.1 Student support and guidance Introduction As an HBO graduate, you are supposed to be able to act independently, so you will be encouraged during the study programme to do so and to show initiative. Our type of teaching stimulates critical and independent learning through problem-driven and project-based lessons. This means that you are responsible for your own learning process and study progress. The study programmes at the HU provide the right preconditions and the right type of support. The programme provides support and guidance for students in the various facets of the studying and learning process. We make a distinction between four types of guidance: that which relates to the actual programme content, to study-related skills, to your study progress, and to personal problems, whether study-related or otherwise. The HU assumes that you will seek out these forms of support and guidance on your own initiative. Support and guidance in relation to your study progress As a student, you are entitled to the services of a study progress advisor, who will help you in the development of your competencies. Based on your competency development and your results, he or she will monitor your study progress and act accordingly. The tasks of the study progress advisor include: Monitoring and discussing your study results; Together with you, drawing up a study plan in the event that you have received an interim warning on the continuation of your studies; Advising you on the choices that are important in the context of your study programme; Referring you to a student counsellor if your questions and problems are not directly related to your studies (personal circumstances, student grants, objections and appeals). See section 2.8.1 for more information about supervision. 8.2 Talent Grant The Talent Grant is a provision for financial support for students, and consists of four different schemes. Graduation support scheme This grant enables HU students who have fallen behind in their studies as a result of exceptional circumstances during the period of receiving their regular student grant to complete their studies as soon as possible, or to continue with them. Administrative grant scheme Students who are members of the administration of an association may be eligible for an administrative grant. The scheme explains how HU students who perform recognized administrative activities, either during or within twelve months of the end of the period in which they are entitled to a regular grant, can receive assistance. Knowledge grants Financial support for non-eea (European Economic Area) students who have to pay institutional tuition fees instead of statutory tuition fees. Top-level sport scheme The HU has a number of arrangements in place that allow students who also compete in sports at a high level to combine their activities as effectively as possible. The arrangements are made available on the basis of the individual circumstances of the student. 48/133
Each of the schemes is described in a separate chapter. The Talent Grant also includes provisions of a general nature, which apply to all these forms of support. See www.reglementen.hu.nl for information on the Talent Grant. It is important that you notify your student counsellor of any exceptional circumstances affecting you in order to increase your chances later of being eligible for Talent Grant support. 8.3 Student counsellor HU student counsellors give you information, advice and guidance. Every faculty and HU Amersfoort has one or more student counsellors. They are there to support you by answering questions or helping you deal with problems during your studies. Student counsellors can also refer you to other bodies or individuals, such as the HU psychologist or HU doctor. Everything you discuss remains confidential. The student counsellors are bound by the HU Student Counsellor Regulations and the Code of Conduct of the HU Student Counsellor Platform. Study progress and personal circumstances You may find yourself falling behind in your studies as a result of family or relationship problems, for example. Psychological problems, chronic or other illness or a functional limitation may also hinder your progress, or it could be that you need to interrupt your studies because of a long stay in hospital. Another possible obstacle is the fear of failure. The student counsellor can help you clear up the problem and look for solutions. He can also help you look for other forms of assistance. Study advice and procedures The student counsellors have an advisory function in the procedure by which recommendations for continuation of studies are issued if there are exceptional circumstances. They are very well versed with the regulations in which the rights and obligations of students and those of the HU are set down. The student counsellors can give you advice and support if you are involved with an objection or appeals procedure. They are the people to contact if you have doubts about your studies, your choice of profession or if you need advice on follow-up study programmes. Financial matters Financial problems can be a headache, especially when you are in a real emergency situation and find yourself without any money, as a result of events beyond your control, for example. In some cases, you can apply for financial assistance from the Talent Grant. Your student counsellor will be able to advise you on this. For more information, go to www.studentendecanaat.hu.nl. See also Article 40 of the Student Charter and the HU Student Counsellor Regulations (www.reglementen.hu.nl). Study Choice Centre If you have doubts about your study programme, if you are stuck in a rut, or if you would like to continue studying after your Bachelor s degree, you can go to the Study Choice Centre, a joint HU and Utrecht University initiative. Here, you can get advice and ask for support in relation to your choice of study. For more information, go to www.centrumstudiekeuze.nl. 8.4 Confidential counsellor The confidential counsellor is available for anyone, students and employees alike, who is (or has been) the victim of undesirable behaviour. Examples of undesirable behaviour are physical violence, aggression, verbal and sexual harassment, discrimination, dishonesty, and racism. However, it also extends to inappropriate touching, jokes made in poor taste, harassment (including on social media) and intimidating e-mails or text messages. Everyone determines for themselves the boundaries beyond which no-one else should go. In other words, people 49/133
have different ideas of what constitutes undesirable behaviour: this could be due to differences in background and upbringing. Undesirable behaviour can have a profound effect on people, sometimes to the extent that it makes them ill. Many people believe that the behaviour will end if it is ignored, but this is rarely the case. Anyone who is affected by undesirable behaviour, in whatever form, will require courage to talk about it. Experience has shown time and again that talking helps, and for that you can go to the confidential counsellor. Your anonymity will be guaranteed and your information will be treated as confidential. If you contact the confidential counsellor, he or she and you will together look at how the undesirable behaviour can be stopped as soon as possible. Whatever action is taken, you will be consulted first nothing is done without your consent. If you wish, the confidential counsellor can provide you with support for an extended period of time. Information is available at www.studentzaken.hu.nl. The Regulations on Undesirable Behaviour and other relevant information can be found on the public website of the HU confidential advisors: www.vertrouwenspersoon.hu.nl. See Article 51 of the Student Charter and the Regulations on Undesirable Behaviour (www.reglementen.hu.nl). If you would like to report undesirable behaviour, you are free to approach any confidential advisor, including those in a faculty other than your own. Confidential advisor for FEM are: Tilly Hoppe FEM tilly.hoppe@hu.nl 088 481 64 30 Marco Oteman FEM marco.oteman@hu.nl 088 481 62 35 8.5 Students doctor If you come to Utrecht not just to study, but also to live, you must register with the Utrecht city council. Under the terms of your healthcare insurance, you are also obliged to register with a doctor in Utrecht. As a student, you can register with the Huisartsenpraktijk Campus Uithof via www.huisartsdeuithof.nl, regardless of where you live in Utrecht. This general practice operates from two addresses in the city, on Uithof in Casa Confetti (Leuvenplein 10-11) and in the Galgenwaard stadium (Herculesplein 379). If you miss exams or have to suspend your studies through illness, or if you have to apply for support from the Talent Grant, you may sometimes have to provide a doctor s note. Not every GP is prepared to issue a note on behalf of a third party. In addition, the Royal Dutch Medical Association has put out a guideline stating that the doctor treating a patient is not the right person to write such a note. Whenever you need a statement about your health, you should first ask your own GP. If he cannot or will not provide you with one, then you can go to the students doctor. The only person who can refer you to the students doctor is the student counsellor (see Section 8.3). The HU students doctor is Huisartsenmaatschap Therapeuticum Utrecht, telephone (030) 275 95 00, Dekhuyzenstraat 60, 3572 WN in Utrecht. 8.6 Student Psychologist Office It may be that you encounter difficulties during your studies. This could be directly related to your studies, but it could also be of a more personal nature and have a negative impact on your study progress. If you are unable to resolve your situation yourself, you can contact the HU Student Psychologist Office. Over the course of several conversations with you, the psychologist will look for a solution to your problems. The maximum number of conversations is eight (of fifty minutes duration), but it is possible you will not need that amount. As well as individual consultations, the Student Psychologist Office also runs a training course on fighting fear of failure. 50/133
It may be that the help offered by the students psychologist does not meet your problems or expectations. In that case, the Student Psychologist Office will be able to assist you in finding other organizations that offer help. To get in contact with the Student Psychologist Office, you first need to be referred by a student counsellor, so you should contact him or her in order to get a referral. You can then apply by e-mail. Everything is confidential. Apart from yourself and the Student Psychologist Office, nobody will know about the nature of your conversation. If you wish and the choice is entirely yours you may involve other people. For students, these services are free of charge. You can find more information at www.bureaustudentenpsychologen.hu.nl. 8.7 Mediation Are you having trouble working alongside a fellow student? Are you locked in a dispute with your lecturer? Are there problems in your student accommodation? There is a good chance that a student mediator can help! Mediation is a way of resolving disputes. Together with the person you are in dispute with, you look for a solution, assisted by a neutral and independent mediator. The mediator gives you the opportunity to discuss every area of disagreement, helps re-establish lines of communication and improve the relationship between the relevant parties. Mediators do not put forward any solutions themselves, but help you find solutions that you are both satisfied with. If you would like to know more about student mediation, of if you would like to use the services of one, contact HU Mediation for advice or help on (088) 4819838 or www.mediation.hu.nl. You can find more information at www.mediation.hu.nl or www.studentvoorzieningen.hu.nl. 8.8 Studying with a functional limitation What is a functional limitation? A functional limitation is defined as all physical, sensory and psychological conditions of a chronic that is, of a long-term - nature. Some limitations are easily observable, but other conditions are not especially noticeable, if at all. Examples that come to mind are dyslexia, chronic fatigue, ADHD, RSI, rheumatoid arthritis, psychological conditions such as depression, and forms of autism, such as PDD-NOS and Asperger s Syndrome. If you have a functional limitation or a chronic illness, we advise you to contact a student counsellor in your faculty at the start of the academic year, even if you do not think you will need any help. You can contact him or her by e-mail, telephone, or by calling in person. The www.studentendecanaat.hu.nl site has details of the student counsellors in your faculty. Having a functional limitation or a chronic illness can cause you to fall behind in your studies or even drop out of studying altogether. Modifications and provisions It is a good idea to inform your study progress advisor and a student counsellor in your faculty of any limitations you have as soon as possible, so that any provisions that may be needed can be arranged in good time. In an intake conversation with a student counsellor in your faculty, you can discuss what functional limitation or chronic illness you have and what problems may occur during your studies. This is followed by an examination of what provisions or measures need to be taken, if any. The student counsellor will give an indication of which modifications are possible in order for you to be able to study successfully; if something is impossible, they will mention that too. If no measures are needed (yet), the student counsellor will discuss the next steps to be taken in the event that problems do occur. Naturally, everything you discuss with the student counsellor will be in complete confidence. More information about studying with a functional limitation or chronic illness can be found in Section 0 of this Study Guide, and at www.onbelemmerdstuderen.hu.nl. 51/133
8.9 Improving your language skills If you have problems with your Dutch language skills, ask your academic career counsellor or possibly your student counsellor for information about the available options for improving them. You can also use the digital language desk for the same purpose, at www.taalloket.hu.nl. 8.10 Media centre As an HU student, you can use your student identity card to gain free admission to all locations of the HU library. You are also entitled to free membership of the Utrecht University Library. As well as books and journals, the library has an extensive digital collection, and you can use the www.mediatheek.hu.nl website to visit the library digitally. The site also gives you access to the HU catalogue in which you can search in the entire collection. In addition, you have access to reference works and internet sources that are relevant to education at the HU. In addition, each faculty has its own portal in which the sources for individual subjects are located together. The library offers training courses in information skills, such as a basic course for first year students, RefWorks, explanation of databases, etc. 8.11 International Office Studying or doing an internship abroad is excellent for your personal development. Not only do organizations increasingly look for relevant foreign experience on CVs, intercultural experience can be very useful in our multicultural society. While abroad, you will get to know a new environment, a new culture and new ways of working. In short: studying or doing an internship abroad is a valuable experience. As a student at the HU, you have the opportunity to go abroad to study or go on an internship. For some students, it is actually a compulsory part of their study programme, while all other students can use their optional subjects component to study abroad, in consultation with their study programme. The International Office can advise you and get you started. There are International Office desks at several locations for questions of a general nature. Here you can also pick up relevant forms and the Study & Internship Abroad Guide, in which you will find all the information about studying and internships abroad. You can find more information about the services and opening times of the International Office at www.io.hu.nl. If you have specific questions, you can e-mail them to studyabroad@hu.nl or make an appointment on (088) 481 89 28. Alternatively, you can come to the Wil Weg Dag (Going Away Fair) to find out about studying and internships abroad. This event is organized by the International Office every year, on the second Tuesday in October. 8.11.1 Study abroad The HU has over 200 partner universities around the world that operate student exchange schemes. As a student at the HU, you have the opportunity to spend a six-month or twelve-month period at one of these foreign universities (Study Abroad). The International Office maintains contacts with partner universities, supports your application, informs you during your Study Abroad and collects and processes all the evaluations and exam marks upon your return. If you would like to sign up to Study Abroad, check out the options, conditions and application procedures at www.io.hu.nl under Study Abroad. Under Grants & Scholarships, you can find information about the available funding. For example, for a Study Abroad within Europe, you may qualify for an Erasmus grant. NOTE: the deadline for signing up to Study Abroad is the 1 st of February prior to the academic year in which you want to go away. In other words, the enrolment for a Study Abroad opens and closes much earlier than a regular minor. 8.11.2 Internship abroad 52/133
If you would like to go on an Internship Abroad, you should contact the internship coordinator and/or the Internship Office of your study programme. They will inform you about the procedure to follow, and they must also approve your internship place. You are responsible for finding an internship place yourself, although your internship coordinator or the practice office may sometimes be able to help you with this. In any event, make sure you start looking well ahead of time. Particularly if you want to on an internship outside Europe, arranging visas and other practical matters can sometimes take a long time. For more information, go to www.io.hu.nl and look under Internships Abroad. You can find more information about available funding under Grants & Scholarships. For an Internship Abroad within Europe, you may be eligible for an Erasmus Placement grant, for example. See Section 2.5.3 for more information about internship opportunities on your study programme. 8.12 Student participation Students who are enthusiastic, involved, and keen to learn are essential to the HU. If you believe it is important for students views to be aired and thereby contribute to the quality of teaching, and you would like to gain some administrative experience during your time as a student, or if you are just curious, critical, and have some good ideas of your own, then get involved with the committees or councils where you can exercise some influence on your own education, how your faculty is run, or policies at HU level. For more information, go to www.medezeggenschap.hu.nl or www.bps.hu.nl. You can also contact the coordinator for administrative participation by students, on bps@hu.nl, who will inform, support and coach you in the student participation bodies at the HU, and who organizes relevant activities such as workshops, training days, and social events for students who are actively involved in administrative duties. 8.12.1 Consultation bodies What topics matter most to you? The content of your study programme? The way your faculty is run? Or perhaps HU-level strategic policies? You can take part in the consultation process at all three levels and gain some administrative experience, all of which will be useful in your later life: Your study programme has a Programme Committee, about which more information is given in Section 2.8.5. The way in which your faculty is run is discussed in the Faculty Participation Council. The policies of the faculty management are put before the council for approval. Examples that come to mind are IT policies, policies relating to flexible working, and the faculty budget. The council can itself put items on the agenda and discuss them with the board. Every faculty has its own council. The Central Employees and Students Council is the Executive Board s discussion partner. Policies that affect the whole of the HU are put to the council for its approval. Among the items covered are strategic policies, the Teaching and Examination Regulations, policies relating to the buildings, and policies relating to quality. The council also discusses affairs with the Supervisory Board every year. The consultation bodies can exercise influence in numerous ways, with the ultimate aim being to raise the level of education provided at the HU. For more information about participation and the consultation bodies, go to www.medezeggenschap.hu.nl. 8.12.2 Support for students who are involved with administrative duties The HU encourages you, as a student, to be involved with administrative duties in order to help you gain practical administrative and organizational skills. At the same time, we are keen to see enthusiastic and 53/133
involved students who are eager to learn contribute towards the development of policies at the HU. For that reason, students who are involved with administrative duties benefit from the following. As a student member of a consultation body, you can have free and unlimited training in certain competencies. There is a handbook for student members of the central council, faculty council or Programme Committee. You can use the intranet that has been set up for all students who are involved with administrative duties (www.bps.hu.nl) for sharing knowledge and information with student members of other consultation bodies. Apart from a great deal of administrative experience, you also receive a payment of 40 for each meeting, although the level of financial recompense for administrative activities is subject to a maximum limit. See the relevant regulations at www.reglementen.hu.nl. If you would like to become a member of one or more of the consultation bodies, then you can stand as a candidate at the next election (www.verkiezingen.hu.nl). You can put yourself forward as a candidate, or via a participation body see Section 2.8.4. For questions about the Programme Committee, ask the secretarial office of your study programme, or send an e-mail to the coach for administrative participation by students (bps@hu.nl). For more information, go to www.bps.hu.nl. 8.13 Studium Generale Studium Generale is the place for HU students who are looking for an extra challenge or greater depth, in addition to their regular studies. From programmes on which you learn to put current world issues in a historical, political and economic perspective within the space of ten weeks to debates about the university of applied sciences or local and national politics. From inspirational speakers during TEDxUtrecht to music, culture and knowledge at the Festival de Beschaving ( Festival of Civilization ). And from being taught how to do business, manage and innovate by experts from practice to discussions between lecturers, management and students Studium Generale is the place for those for whom regular studies are not exciting enough. At www.studiumgenerale.hu.nl, you can always find the latest news about the programme and register for the Twitter and Facebook accounts of the Studium Generale. 8.14 Student association 8.14.1 General There is a bustling student life in Utrecht, shaped by all kinds of associations and student organizations. The best-known are the social organizations. There are also other types of association, such as those based around a particular ideology, as well as international and intercultural associations. And of course, students have their own sports and cultural associations. You can find an overview of all the associations at www.utrecht.studiestad.nl. The HU provides financial support to student associations, for structural and incidental activities. If you would like to know more about applying for a grant, and about the terms and conditions for eligibility for one, go to www.studentvoorzieningen.hu.nl, and look under Geldzaken (financial matters). For the sake of clarity, study associations and student associations are not the same thing. The former are linked to your study programme. See Section 2.8.4. 8.14.2 Administrative grant Administrative grant 54/133
If you are on the board or a committee of a student association (either at the UU or the HU), then you may be eligible for an administrative grant. This is a payment that is intended to compensate for the delay in your studies that you incur as a result of your administrative activities. You receive this separately from your performance-related grant. The student organizations and administrative functions that qualify for an administrative grant can be found in the Appendix to the Regulations pertaining to Administrative Grants for student administrators in UU/HU student organizations. See Chapter D of the HU Talent Grant (www.reglementen.hu.nl). For more information about the procedure, or to apply for an administrative grant, go to www.studentvoorzieningen.hu.nl, and look under Profileringsfonds (Talent Grant). 8.15 Top-level sport If you compete in a sport at a high level and you wish to study at the same time, you will be pleased to know that the HU offers a large number of facilities to students seeking to do so. Based on your individual circumstances and the level at which you compete, the HU will assess whether you can benefit from these facilities. What facilities are available for top-level sports? Top-level sportsmen and women qualify for the following facilities: Assistance with planning studies; Deferment or rescheduling of exams, in consultation with the Board of Examiners, if possible; Collaboration with NOC*NSF, Olympic networks, the National Top Sports Centre, Regional Training Centres and top sports coaches; Financial support if the student falls behind with his/her studies. For more information, contact the Top-Level Sports Coordinator, Mieke Wikkerman at topsport@hu.nl or the faculty dean s office, or visit www.topsporters.hu.nl. 8.16 Trajectum Trajectum is the independent magazine at the HU and is published ten times per year. It contains articles about students, studying, student life, education and research, the city of Utrecht, and culture. There are contributions by students and lecturers alike. Every day, you will find news, competitions, films, blogs by students and lecturers, and practical information on the www.trajectum.hu.nl website. You can also follow Trajectum on Facebook and Twitter. 8.17 Sports For student prices, you can do sports at Olympos, the HU and Utrecht University sports centre. Olympos has a wide range of fitness, ball, dancing, combat, and racquet sports. Go to www.olympos.nl for detailed information about what is available, dates, and prices. See Article 42 of the Student Charter (www.reglementen.hu.nl). 8.18 Safe, healthy, and environmentally-friendly study The HU attaches much importance to safe, healthy, and pleasant learning and working surroundings, as well as to the environment and careful use of energy. It aims to guarantee your health and safety by reducing, to an acceptable level, the risks associated with conditions in the workplace. For that reason, every HU faculty and service department has a Health, Safety and Environmental Committee that acts as the point of contact for these matters, and which coordinates the implementation of the relevant policies in the faculties. Of course, you too share some of the responsibility for health, safety and the environment. How can you contribute towards health and safety? You are expected to cooperate in creating and maintaining healthy, safe and environmentally-friendly surroundings at the HU. Areas of focus are: 55/133
knowing what to do in the event of a fire, accident, or other emergencies; keeping escape routes, emergency exits and extinguishers accessible; preventing physical injuries CANS/RSI; reporting unsafe situations; awareness of the environment. Below is more information on these points. What should you do in the event of fire, an accident, or other emergency? You should be aware of what to do in the event of a fire, emergency, or a report of an accident (see below), and you should know where the emergency exit routes and emergency exits are. Emergency exit routes and exits are shown on the floor layouts in the building. Instructions on what to do in the event of an emergency are posted in every room. Never call the fire brigade, police, or an ambulance yourself. Instead, phone the internal alarm number immediately 6441; you will be connected to an employee of the main faculty or site reception desk. Give the following information clearly and succinctly: Your name and classroom or location; Your telephone number; The current situation (how, what, where); Whether there are any casualties, and how many; Where it has occurred. The employee will alert a First Aid worker or, in the event of a major emergency, the head of the internal emergency response team. Remain calm at all times, warn everyone around you who is in danger, and wait till help arrives. Internal emergency response team and First Aid Every location has an internal emergency response team that can be deployed in the event of a fire, accident or other emergency. The members of the team can be identified during an emergency by the coloured tabards bearing the text BHV er. Always strictly follow their instructions during a fire, accident, or other emergency. Do not use lifts when evacuating the building. Remain outside at the assembly point designated by the internal emergency response team member and await further instructions. Always keep space free for fire engines and ambulances. Never leave the area without letting somebody know: this will prevent searches being conducted unnecessarily. Keeping escape routes, emergency exits and extinguishers accessible In the event of an emergency, it is vitally important that escape routes, emergency exits and extinguishers are easily accessible. So make sure they are not blocked by tables, chairs or other obstacles. Studying and CANS Perhaps you have pain in your arm, shoulder, elbow, or wrist. At first, you think it will pass of its own accord, but unfortunately this is not always the case. This is because this type of pain could be a sign that you have CANS (Complaints of Arm, Neck and/or Shoulder), which used to be known as RSI. It can affect anyone. If you do not take the first signals seriously, the complaints may spread. CANS can be caused by: Repetitive work; A static work posture; Not changing your work posture enough, and too little exercise; Not sitting properly (information on how to sit properly can be found in the HU s Geef CANS geen KANS leaflet); Stress, especially at busy times (exams, or when writing your thesis). 56/133
While studying, you sometimes spend a long time working in the same position or making the same movements again and again. For example, you regularly work long hours at your computer, at home as well as at school. Then, there are the times you spend on the internet and playing computer games. You can largely prevent CANS yourself. The most important tips are: Vary working at a computer screen with reading, making notes, etc.; Do not work for more than five to six hours a day at a computer screen and no longer than two hours with a laptop; If you must use a laptop for more than two hours, use a laptop stand, with a separate keyboard and separate mouse; Take a short break every hour, when working at a computer screen; Make sure you sit properly when working at a computer screen; Make sure you get enough relaxation and exercise in addition to your studies; Take physical complaints seriously. Emerging symptoms (pain, tingling feelings, stiffness) can quickly get worse. You can find more specific information and video instructions about setting up screen-based workstations at www.arboenmilieu.hu.nl. If you have CANS symptoms, you can go to your study progress advisor or student counsellor, or to the HU Health & Safety team (see www.arboenmilieu.hu.nl). If your complaints have reached the stage where they are serious enough to require the attention of a doctor, go to your own GP. (See Section 8.8 about studying with a functional limitation.) Safe working in practice rooms If you are working with equipment, machines, tools or chemicals/hazardous substances in practice rooms, you must always consider your own safety and the safety of others. For this reason, always follow the tutor s instructions. Keep to the prescribed safety rules and instructions set out in the practice handbooks. It is important that you always wear the prescribed personal protective equipment, such as safety glasses and protective clothing. Make sure you always use the safety shields/screens and safety features present on machinery. Reporting unsafe situations The HU does everything it can to ensure a safe, healthy and environmentally-friendly learning and working environment. Should you nonetheless encounter situations which are unsafe or need to be improved, please report them to your tutor, reception or your faculty s Health, Safety and Environment Committee. Environment The faculty is environmentally aware. This means using water and energy sparingly, producing less waste, and separating waste properly. You can do your bit by: not turning lights on when it is light enough; turning the lights out when you leave a room; not wasting any water and by using the small flush option on the toilet (if there is one); not opening the window when it is warm, but instead turning down the heating; by turning off your computer and screen when you have finished work; by printing out documents sparingly; by reusing coffee cups; by putting waste (batteries, paper, food leftovers) in the appropriate containers, including in the canteen; by keeping the building clean and not leaving litter lying around; by keeping to the smoking ban within the buildings. Smoking is only permitted outside in the designated places. For questions, comments or ideas on health, safety and environment-related matters, contact the Health, Safety and Environment Committee in your faculty, or the HU Health, Safety and Environment Team. For more information, go to: www.arboenmilieu.hu.nl. 57/133
8.19 Insurance cover: liability, accident, and travel You are liable for the financial and other consequences of accidents and damage which you cause to third parties. You can cover yourself by taking out liability insurance for private citizens. For accidents/death and legal liability while in or on your way to faculty buildings, the HU has limited insurance cover. This also includes activities relating to your studies that occur outside HU locations (but in the Netherlands), as well as activities relating to HU education abroad. If you cause any damage during your internship, then any claims will be made using the liability insurance of the company or organization that is providing the internship. If this does not provide any cover, then the claim will be made through your liability insurance. If neither policy offers cover, then the HU insurance will be used. If you are going to study abroad (as part of your programme at the HU), then you should arrange supplementary insurance. You are obliged to register your stay abroad before you leave, so it is good to know that by registering you are automatically covered by the free HU travel insurance policy. For more information about registering and the free travel insurance, go to www.gratisverzekerd.hu.nl. 8.20 Having a job while studying If you are looking for a job that is relevant to your studies, the place to go is Campus Recruitment. Here, you can get personal career advice, have your CV polished up, and most importantly, an interesting job (part-time or otherwise) for which a lack of experience is not a problem. Go to www.campusrecruitment.eu. You can also contact knowledge centres where students can jointly carry out applied research under the leadership of a professor, or work on product innovations. In 2013, Student Affairs and Campus Recruitment are launching a student pool in which various incidental jobs within the HU (distributing flyers for an event, helping at an open day, taking part in a committee, giving advice for a policy plan, etc.) will be offered. In addition to your student grant, you are allowed to earn a limited amount per calendar year without affecting your right to the grant. The limit can be found on the DUO (Dienst Uitvoering op Onderwijs) website, www.ocwduo.nl, and applies to everyone who is entitled to a student grant. If you work so much that you fall behind in your studies, then it is often more sensible to borrow money from the DUO. Your student counsellor can advise you on this. (See Section 8.2.) 8.21 Accommodation Finding a good and affordable room in Utrecht is not easy. Remember that the market will be extra busy in the summer months. Register with www.kamersinutrecht.nl, www.kamernodig.nl or www.woningnet.nl. If you are studying in Amersfoort, you can go to the SSH service desk in the HU Amersfoort building on Tuesdays and Thursdays between 13:30 and 16:30. (De Nieuwe Poort 21, 3812 PA Amersfoort). If you have found somewhere to live and you have moved, then register with the local authority. One reason why this is necessary is to show to the DUO that you are not living with your parents. You can register at the Dienst Burgerzaken (civil affairs department), and must do so within five days of moving. Take a valid identity document with you. You should also inform the HU of any change of address; use OSIRIS to do this. See Section 2.8.2.4 of this Study Guide. Alternatively, you can use Studielink. 58/133
9 About the HU This chapter contains more information about the Hogeschool Utrecht. 9.1 General information You are studying at the Hogeschool Utrecht. With more than 38,000 students and 3,400 employees, the HU is one of the larger HBO institutions in the Netherlands, offering a wide range of study programmes spread over six faculties. The more than eighty Bachelor s programmes provide learning in the fields of communication and journalism, economics and management, nature and technology, healthcare, education, and society and law, in both Utrecht and Amersfoort. The HU also runs Master s programmes, from which you can gain a Master s degree in various fields. The scale of the HU means we are both large and small: we organize teaching for each study programme separately, which makes things clearer and more personal for you, the students. At the same time, our large scale enables us to offer you more than just a study programme. You can, for example, take part in educational activities of other HU study programmes, or indeed at other educational establishments elsewhere in the Netherlands or abroad. Examples that come to mind are a minor or internship. 9.1.1 Education profile of the HU Higher Vocational Education in the knowledge society No two colleges are alike. Like other institutions, the HU has to make careful choices with regard to its education profile. Through our teaching, we seek to contribute towards a sustainable knowledge society. We organize our teaching in a way that enables you, the student, to develop to the maximum possible degree. We therefore believe it is very important that you feel at home here, and the work we do is aimed at that goal. HU has other tasks in addition to providing education. For example, we invest in research that is embedded in knowledge centres. This means we not only train professionals, but also contribute towards innovating the environment in which professionals operate. That is why the HU is strongly oriented towards social, economic, and societal issues, and this is something you will encounter in our teaching. So with regard to our education profile, the above has led us to deliberately opt for competency and demand-driven teaching, ensuring that students are able to study in a robust study environment. We have set out below what exactly this means. Competency-oriented teaching Teaching is competency-oriented when you, the student, acquire the knowledge, skills, and attitude that you need to practise a particular profession. The study programmes formulate, reinforce, and bring up to date the competencies in close consultation with those in the professional field. Competency-oriented teaching also means that we provide customized teaching. We use competencies that you already possess as a springboard, we encourage you to take an increasingly greater control of your own learning process, to make choices and to justify them. You have to be able to act professionally in typical professional situations of increasing complexity. We also challenge you to develop your research skills and your competencies in an international and multicultural environment. Demand-driven teaching Our teaching is aimed at both demand from the professional field and demand on the part of the students. We match your knowledge and learning needs with that of the field in a way that meets the quality requirements of the study programme. We believe that you yourself are responsible for your study progress 59/133
and that the task of the HU is to support you in that process. You have opportunities for structuring your studies according to your own wishes. A robust learning environment A competency-oriented and demand-driven study programme requires a robust learning environment an environment that inspires and challenges you, and enables you to push the limits of your abilities, again and again. It is an environment in which learning is shaped through practice-based work: to learn is to work, and to work is to learn. If need be, the learning environment has an international orientation. Every study programme has a knowledge base, laid down with the help of professionals in the field. From the very first year, the acquisition of knowledge and skills based on realistic professional tasks is key. The teaching consists of a variety of methods, both individual and in collaboration with your fellow students, with an ever-greater emphasis on authentic professional situations. 9.1.2 Bachelor s and Master s system Hogeschool Utrecht operates as part of the Dutch education system. This means that a series of structural factors, such as the duration of the study programmes, are determined by law. Because there are two types of study programme - Bachelor s and Master s - in higher education (HBO and WO), the term Bachelor s and Master s system is sometimes used. Bachelor s and Master s system Education at universities (both HBO and WO) is divided into two phases, the Bachelor s phase and the Master s phase. A four-year HBO study programme is called a Bachelor s study programme 4, upon completion of which you receive a Bachelor s degree. You can obtain a Bachelor s diploma in three years at university. After that, you can continue studying for a Master s diploma. Both HBO and WO universities offer Master s study programmes. If you are studying at an HBO university, you may be entitled to a grant, although this is not the case for those studying part-time. For more information on student grants, see the DUO website, (www.ocwduo.nl). Bachelor s study programmes The Bachelor s diploma is internationally recognized, which is useful if you wish to work abroad. In most cases, you can also spend some time abroad as part of your study programme. The Bachelor s study programmes at the HU also have many optional subjects. You can choose a minor (a cohesive package of optional courses) or a package of optional courses that you put together yourself. For more details, see Section 0 (optional subjects component). The optional subjects component also means that you can study some study components at other universities, both inside and outside the Netherlands. Master s study programmes After completing your Bachelor s programme, you can go on to do a Master s programme at a university (HBO or WO). The HU has a growing number of Master s programmes, including for people with several years work experience. For more information, go to www.masters.hu.nl. If you would like to do a Master s at a WO university, you should know that there are sometimes gaps between HBO qualifications and the requirements for embarking on a Master s at a WO university. In order to bring your knowledge and skills to the required level, special courses have been devised for a number of Master s, known as pre-master s. You take them before starting on the Master s proper. For more information, go to www.premasters.hu.nl, or consult the brochure entitled, Doorstuderen na je bachelor aan de UU. 4 The period of four years is for the full-time version. In the case of part-time and dual programmes, the period may be different. 60/133
9.1.3 HU and faculty regulations Under the terms of the Higher Education and Research Act, the HU, as an institute for Higher Vocational Education, has a number of obligations. These have been incorporated by the HU into various regulations and set out in more detail. There are regulations that apply to all students at the HU, which can be found at www.reglementen.hu.nl. In addition, there are regulations that apply only to students in a particular faculty or who are on a specific study programme. These regulations can be found on the SharePoint site of your faculty or study programme. Regulations that apply to all at the HU The most important HU-wide regulations for you are those in the Student and Teaching and Participation categories. Examples are: - The HU Student Charter: Your general rights and obligations as a student; - The HU Teaching and Examination Regulations: These set out your rights and obligations as a student with regard to teaching, exams, and other related matters; - The Enrolment Regulations: These describe the procedural aspects of enrolment, tuition fees, and unenrolment. See Section 0; - The HU Legal Protection for Students Regulations: These describe the steps you can take if you do not agree with something. See Chapter 7 and www.klachtenwegwijzer.hu.nl; - The Talent Grant: The different types of financial support that HU can provide you with are set out here. See Section 8.2; - The Programme Committee Regulations: These cover everything related to the Programme Committee (departmental level advisory bodies). See Section 4.4; - The Regulations on Undesirable Behaviour: These set out the rules of conduct at the HU. - The IT Code of Conduct This describes the rules of conduct in relation to the use of computers and the HU network. The most up-to-date versions of the regulations can be found at www.reglementen.hu.nl. The most important regulations for students, including the Teaching and Examination Regulations and this Study Guide, are revised every year. The new versions replace the old versions, which then cease to be valid. If it is necessary to maintain old rules, a transitional arrangement will apply, stating for whom and until when certain old rules shall apply. The HU Teaching and Examination Regulations for Bachelor s programmes and the Study Guide for a particular academic year apply to every student who has enrolled for that academic year. Faculty and study programme regulations You can find faculty regulations via the SharePoint site of your study programme. Examples include house rules, exam protocols, and other matters that only apply to students in the faculty in question. Chapter 10 of the HU Teaching and Examination Regulations for Bachelor s programmes also contains rules that apply to every student in the faculty concerned. Chapter 10 of the same regulations for your faculty can be found at www.reglementen.hu.nl. The HU Teaching and Examination Regulations are set out in greater detail in the Study Guide in the form of rules relating to study programmes these apply to students on the relevant programme. All the HU Study Guides can be found at www.studiegidsen.hu.nl. 61/133
9.1.4 Rules governing order Article 50 of the Student Charter (see www.reglementen.hu.nl) regulates the maintenance of order at the HU. Briefly, it entails the following: Provisions and instructions In order to maintain order, provisions and instructions that have been laid down by or on behalf of the Executive Board and faculty management apply at the HU, in addition to the law in general. They relate to, but are not limited to, the following topics: Undesirable behaviour; Fraud and irregularities during exams (see Section 4.4.2); The use of the buildings and grounds and their facilities; Reporting of absence by students as a result of illness or other causes; Exceptional circumstances. Clothing that covers the face is banned at the HU. Study programmes may impose additional clothingrelated rules if this is considered necessary on account of the practical nature of the lessons. Obligations of students As a student, you have the following obligations on the basis of the Working Conditions Act: The obligation to act carefully and cautiously when working and studying; The obligation to be familiar with safety and other regulations that relate to your work and studies; The obligation to use safety provisions correctly and to wear or apply compulsory protection equipment; The obligation to report unsafe or unhealthy work situations to the relevant faculty management. Sanctions If you are in breach of any of the provisions or instructions, or if you fail to fulfil your obligations, the faculty management may impose the following sanctions: The issuing of a warning or reprimand; Denial of access to the buildings and grounds of the HU for a period not exceeding one year; Termination of your enrolment. Your enrolment as a student at the HU may also be refused or terminated. This will occur if you show by your words or your actions that you are not fit for the profession for which you are being trained, or are unsuitable for the practical preparations that the training involves. If you are guilty of any irregularities, the Board of Examiners may also impose sanctions. It may decide, for example, that you may not take any exams for a certain amount of time, and it can also withhold your diploma. The Board can also advise your faculty director to terminate your enrolment permanently. The sanctions available to the Board of Examiners are described in greater detail in Section 4.4.2 of this Study Guide and in Article 38 of the HU Teaching and Examination Regulations for Bachelor s programmes 2012-2013. 9.1.5 Quality assurance The HU devotes a great deal of care and attention to quality. Quality assurance relates, among other things, to every aspect of teaching, the curriculum, study progress, supervision, the organization of teaching, and the relationship between the study programme and the employment market. The system of quality assurance used by the programme is described in precise detail in the quality plan. This describes how a clearer idea of the quality of the programmes is obtained, how things might be improved, how you are involved with the evaluation of the quality of teaching, and how the results of the evaluations are reported. Programme Committees play an important role in the system of quality assurance and are responsible for bringing about major improvements. 62/133
The quality of teaching is of course best evaluated by you and your fellow students. You will therefore be approached on a regular basis to complete anonymous questionnaires in which you can give your evaluations. Surveys At the FEM you will be given the opportunity to fill in course- and teacher evaluations at the end of eacht study term. In the spring you will take part in a university-wide Student Satisfaction Survey, the results of which are made known via Netpresenter and your study programme s intranet. The Operations department conducts a Customer Satisfaction Survey amongt students, teachers and staff. The results of this survey are also published via Nepresenter and your study programme s intranet. Do you have a complaint or a good idea? We like to now both! Not only can you express a complaint, but also so that we can hear how you think we can improve the FEM. For your ideas or complaints, call the Tips & Dips Line: 088 481 62 40. All telephone calls are treated in confidence. You can also register your ideas or complaints using a special form available at the Student Desk s informationsite. 9.1.6 HU organizational chart An organizational chart of the HU is shown at www.hu.nl/overdehu. Click on In het kort and then on Organogram' Teaching at the HU is organized in institutes and centres. The Bachelor s programmes are provided by the institutes. Institutes are groups of lecturers who are each responsible for one or more study programmes. Knowledge centres are groups of professors who are responsible for the implementation of research programmes. The parttime bachelorstudies at the FEM are a part of the Centre for Business & Management. The HU is organized into faculties. See Section 9.1.7. 9.1.7 HU locations HU locations in Utrecht and Amersfoort The addresses and route descriptions for all locations in Utrecht and Amersfoort are on www.hu.nl/adressen. For those using public transport, go to www.9292ov.nl. 9.2 General information on the faculty economics & management 9.2.1 General The Faculty of Economics & Management (FEM) is one of the six faculties at Hogeschool Utrecht University of Applied Sciences. The FEM has almost 5.500 student and employs a staff of around 400. Thee basis for our education is competence-base learning and the professional field is the guiding principle for our graduate profiles. The faculty develops itself from educational institution into knowledge institution where education, research, innovation and knowledge circulation are central themes. The FEM promotes itself as a broad Business School cinsisting of the following three institutes: Institute for Marketing & Commerce Institute for Business Economics Institute for Business Administration. Within these institutes bachelor courses are being organised on fulltime and parttime basis. Also, master courses are being offered. 63/133
9.2.2 Organizational chart of the faculty An organizational chart of the faculty is available at your study programme s intranet. 9.2.3 Contact information The FEM can be easily reached by car and public transport. Directions can be found on www.hu.nl. Visitors address: Padualaan 101, 3584 CH Utrecht Postal address: PO Box 85029, 3508 AA Utrecht Telephone (main switchboard): 088 481 62 00 Internal alarm number: 088 481 64 41 9.2.4 Map Hereby the map of the FEM building. An important place is the Student Desk (0.115) and the Service Desk (0.101) (see section 2.8.3 and 9.2.6). 64/133
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9.2.5 Practical provisions and instructions The following rules of a practical nature apply at the HU: - You must be able to prove your identity with a valid identity document 5. - Mobile telephones must be switched off during lessons. - If you are late, you may be refused entry. - Smoking, cycling, roller skating, skating, and bringing pets in the building are prohibited. - Clear away your waste, and dispose of it in the correct containers and bins. - Faculty property may not be removed from the premises without written permission. - Posters and placards may only be hung up on the notice boards in the lift area of the building. - In the event of an emergency, call the alarm number for the building: 088 481 6441 The faculty management may impose further instructions of a practical nature. 9.2.6 Facilities Reception The reception is on the ground floor near the main entrance. The reception employees can show you the way in the building, are in charge of supervision and the telephone switchboard and receive the calls from lecturers reporting sick. There is a digital information board near the reception on which timetable changes and absences of lecturers are mentioned. Reports of sickness can also be found on Netpresenter (screensaver) or your study programme s intranet. Restaurant Warm meals, rolls, drinks and other snacks are available at the canteen. In the canteen you can only pay by Facility card or by a debet card (see paragraph payment in the building). If the canteen is closed you can get coffee, soft drinks and snacks at the vending machines that are in the building. The student restaurant is named HUgo! The space above HUgo is also especially for the students and is named HUib. Personnel have a separate space called FEMke, above reception. The opening hours of the restaurant are form Monday Friday 09.30 14.00. During examination weeks and holidays, opening hours can be adjusted. Service desk For everything not directly related to education you can contact the Service desk. Facility Reporting Centre You can report complaints, requests, information and technical problems with facilities such as photocopiers via 088 481 6666 or centraalfacilitairmeldpunt@hu.nl, or at the Service Desk. Paying within the building At photocopiers and printers and at the coffee and soft drink vending machines you can only pay by chipknip or debet card. The same also applies to purchases in the restaurant. The chipknip loading point is located on the ground floor opposite the jungle patio. There are also loading points at the Communication and Journalism Faculty, the University of Utrecht (Educatorium) and around the corner at the De Basket restaurant. You can also purchase prepaid chipknip cards ( 10 and 20 denominations) at the Utrecht University Educatorium. Facilities for the disabled The building is excellently accessible for the disabled with an extra wide entrance, automatic sliding doors and wide doors and gangways. There are two elevators and there is a toilet for the disabled on each floor for which the key can be collected at the reception. The parking places for the disabled are situated at the back of the building. An application for this can be filed at the Facility Reporting Centre (facilitairmeldpunt@hu.nl). 5 A passport, European identity card, Dutch or international driving licence or refugee document 66/133
Study environment/work stations for students The education in our faculty is based on what is known as competency-based learning. This means that not only knowledge, but also attitude and practical skills play an important role in the education. You will therefore regularly carry out assignments, individually or in groups. Computers are often essential for these, and so FEM makes special facilities available for students in this area. There are over 450 computer workplaces for students in computer rooms, project rooms, the Media Library and on the study squares. FEM also has a wireless network, so you can work with your own laptop.. Experience has shown that the computers are most fully occupied at the end of the course term. To avoid capacity problems, it is important to plan well and not wait until the last minute to complete project assignments and reports. You can only work in computer rooms 0.01 to 0.08, 0.46 and 1.02 if they are not being used for lectures. You can find the times when these rooms are timetabled for lectures on the doors of the rooms. During examination terms only a limited number of rooms are available for independent working. Computer rooms 0.45 and 0.47 are silent rooms where you can work undisturbed. There are a total of 52 PCs there for individual work. You can use project rooms 0.41, 0.42, 0.43, 0.44, 0.48 and 0.50 when you want to work in a group. You can also make use of project rooms 0.61 to 0.86 for assignments with fellow students. There are thirteen rooms for a maximum of six people with two PCs (odd room numbers) and thirteen rooms for a maximum of eight people with three PCs (even room numbers). The rooms are available during the opening times, and can be used for group work. You can reserve a project room at the Service Desk. Of course we expect that you will leave the rooms in a tidy condition. There are group workplaces in HUib (the upper canteen) for meetings of groups of 3 to 5 people. The study squares are areas where students and lecturers can meet and cooperate. You will find workspaces here where you can work together with your group and where you can consult your lecturer. There are pc s and laptop workspaces available on the squares. Printing, scanning and faxing There are printers available for students available in the study squares, in the corridor of the computer workstations, in the Library, in the Facility square and in the corridor of the project rooms. In addition there is a colour printer available in the Facility square. From each PC you can print on one of these printers. In the Library you can use a scanner. There is in the Facility square a copying machine equipped with a scanner and e-mail function. With this you can send a fax. Instructions are hanging above the copying machine. Are you using Apple or Windows on your laptop? Then you can add a printer from the HU-network via www.printen.hu.nl (Use Internet Explorer as your browser for Windows). Because laptops can have multiple personalised settings, HU can not guarantee a smooth functioning. Are you not allowed to add a printer via the site? Please go with you notebook to the Service Desk at the back of the building. IT problems Problems with or breakdowns of PCs or software programmes can be reported to the Service desk. Audiovisual equipment Mobile audio visual equipment can be reserved at the reception. This concerns equipment in addition to the fixed equipment present in the halls and classrooms. Beamers tape recorders for interviews. Online reservations can only be fulfilled 24 hours in advance, otherwise your request can not be taken into consideration. The reservation form can be downloaded via your study programme s intranet Repro service 67/133
The repro service can print small or large quantities for you and can bind reports for you. Faculty of Communication and Journalism, Padualaan 99 Utrecht, Xerox Reproshop, 088 481 3565 or Xerox.reproshop@hu.nl Readers For some courses it may be required to order a reader. These can be ordered online via https://hu.xeroxwebwinkel.nl/ 9.2.7 Enrolment for and unenrolling from the study programme Enrolments Office The Enrolments Office is responsible for enrolling and unenrolling students at the HU, for collecting tuition fees, and for issuing student identity cards. Enrolment You may enrol as a student for a study programme if you fulfil the following conditions: You meet the admission requirements (see Sections 9.2.8 and 2.5.1); You have paid your tuition fees (or if payment has been arranged by a standing order or letter of guarantee); You meet the other requirements, as stated in the HU Enrolment Regulations (see www.reglementen.hu.nl). You may only use the services and facilities of the HU when you have officially enrolled. If you have successfully completed a preliminary year for an HBO or WO study programme, you may be able to enter the study programme at a more advanced stage of the programme. In that case, you will be exempt from the preliminary year subjects. If you wish to enrol for the main stage, you can use www.studielink.nl, but you should first contact the study programme. They will be able to tell you more about your options and determine whether you meet the requirements for being able to enter the main stage of the programme. Re-enrolment You must re-enrol in every academic year. You can arrange this and payment of your tuition fees online, via Studielink - www.hu.studielink.nl. Before the start of a new year (in around June), you will receive a message about it from the Enrolments Office. If you have received a negative recommendation on the continuation of your studies (see Section 0) at the end of the academic year, you may not re-enrol for the same study programme (and in some cases, not for related programmes either) at the HU. Re-enrolment for a lottery-selected programme If in the 2012-2013 academic year or at an earlier interim point in time you de-enrolled from a programme for which the students are selected by draw, then in principle you cannot be re-enrolled for the same programme (see HU Enrolment Regulations, Article 6, Section 2). You can be re-enrolled for a lotteryselected programme if you hold a positive recommendation on continuation of studies or on the basis of a decision to that effect by, or on behalf of, the Faculty Director by virtue of a declaration by a student counsellor stating that the interim de-enrolment took place on the recommendation of a student counsellor due to exceptional circumstances as set out in Article 23 Section 12 of the OER (Teaching and Examination Regulations). Contact a student counsellor in good time if you are confronted with this type of situation. Student identity card and proof of enrolment When your enrolment or re-enrolment process has been completed, you will receive a student identity card and proof of enrolment. Your student identity card also serves as proof of enrolment. 68/133
Termination of enrolment If you do not re-enrol for the new academic year, your enrolment will end on 1 September. If your enrolment ends, then you will no longer be entitled to a student grant or your student public transport pass. You may also request that your enrolment be terminated during the academic year. This will then take effect from the first following month, or later if you request it. Even if you have graduated, you still need to unenrol yourself, using Studielink. You can unenrol with effect from the first day of the month following the month in which your diploma is issued. Please note! The unenrolment date is important for the purpose of getting back any tuition fees you may be owed and for your right to a student grant. For more information about possible reimbursement of tuition fees when unenrolling, see the HU Enrolment Regulations at www.reglementen.hu.nl. Finally, your enrolment may be terminated if you have not paid your tuition fees after receiving a reminder. It will then be terminated with effect from the second month following the reminder. The above information is just a summary. The procedures are described in full in the HU Enrolment Regulations (see www.reglementen.hu.nl). For more information about enrolling and unenrolling, go to the Enrolments Office website: www.inschrijven.hu.nl. 9.2.8 Admission test If you do not have the correct prior educational qualifications for the study programme and you are 21 or over, then you will have to take part in the programme s admission test 21+ in order to be able to join the programme. The admission test consists of three of four exams and an intake interview. The purpose of the admission test is to enable us to determine whether your knowledge, understanding and language skills make you suitable for higher vocational education. The knowledge level that you will be tested on is that of the HAVO final exam. The admission test is also called the colloquium doctum. You can find more information at www.toelatingsonderzoek.hu.nl International students The minimal requirements for entrance are a )senior secondary school diploma. Verification of foreign diplomas can take up to six weeks. Specific information about required diplomas can be found on www.international.hu.nl All students must provide a result from an internationally recognized test of English, unless their native language is English or the instruction language of their previous )secondary education was English: IELTS (academic level): minimum score 6.0 (obligatory for Chinese students); TOEFL: minimum score 80 internetbased (213 computerbased, 550 paperbased); Cambridge certificate of Advanced English; Anglia Certificate of English Proficiency Level. See art. 10-13 OER-HU. 9.2.9 Study costs, supplementary fees, and rebates Education at the HU costs money. 9.2.9.1 Tuition fees 69/133
Your situation determines whether you pay statutory tuition fees or institutional tuition fees. In general, the rules are as follows. You pay statutory tuition fees if: You are not already in possession of a Bachelor s degree if you are following a Bachelor s programme, or a Master s degree if you are following a Master s programme. This does not apply if you intend to start a study programme in the field of healthcare or education, unless your previous degree was in either of these fields; and You live in the Netherlands, Belgium, Luxembourg or in the German Länder of North Rhine- Westphalia, Lower Saxony or Bremen; and You are of Dutch nationality or equivalent (in accordance with Article 2.2 of the Student Grant Act 2000). For the 2013-2014 academic year, the tuition fees are as follows: 1,835 for full-time students; 1,835 for dual students; 1,508 for part-time students; 1,649 for part-time students who are taking a government-funded Master s at the FE or the FMR. The institutional tuition fees for the 2013-2014 academic year are: 7,747 for full-time students; 7,747 for dual students; 6,363 for part-time students; 6,960 for part-time students who are taking a government-funded Master s; 16,835 for dual students who are taking the government-funded Master s in PA or a governmentfunded Master s in ANP. If you were taking two Bachelor s programmes in 2012-2013, then the fees are different (see below). If you have to go abroad as a compulsory part of your studies or for an internship (and as a result are unable to remain registered with the local city council), you are subject to institutional tuition fees which are set at the same level as statutory tuition fees. Two Bachelor s programme at the same time If you were enrolled on two Bachelor s programmes in the 2013-2014 academic year or earlier, or if you are going to enrol on a second Bachelor s programme in 2013-2014, then you fall under a different arrangement. If you have obtained your degree for the first programme and are aiming to complete the second one, you will have to pay institutional tuition fees (unless your degree is in the healthcare or education fields). On the basis of an agreement between HBO institutions and the Ministry, you will be liable to pay institutional tuitions fees for 2011-2012 and 2012-2013 that have been set at the same level as statutory tuition fees. The cabinet intends to extend the covenant. For these students, the Executive Board has decided that the institutional tuition fees for the 2013-2014 academic year will remain the same as the current statutory tuition fees. Look for the most recent information about tution fees: www.bureauinschrijving.hu.nl Two Bachelor s programmes in succession Legislation was drastically revised with effect from 1 September 2010. One important change is the law whereby the Ministry of Education, Culture and Science only funds one Bachelor s and one Master s, with no distinction being made between HBO and WO degrees. If you have already obtained a Bachelor s or Master s degree (unless it was before 1991-1992) and you wish to enrol, or if you already have a degree and are now enrolled for a second Bachelor s or Master s programme, then you come under the category known as stapelaars. For their second Bachelor s or Master s programme, they do not pay statutory tuition fees, but institutional tuition fees. The government has made an exception for those taking a programme in healthcare or education, but only if the first degree was not in either of these fields. 70/133
Institutional tuition fees are considerably higher than their statutory counterparts, because the HU no longer receives any government support for students who take a second Bachelor s or Master s programme. Tuition fees are in some cases tax deductible (www.belastingdienst.nl). If you work, then ask your employer about the options. Enrolling as an external student Examination fees for external students have been set by the HU at 1,835. This type of enrolment is for students who are only taking exams and who do not need any supervision or support. External students may not attend lessons; they only take exams. It is not always possible to enrol as an external student. For this programme, a student may not enrol as an external student. 9.2.9.2 Costs of books and learning materials According to the booklist you can calculate the costs for study books and other learning materials. See art. 27 OER-HU 9.2.9.3 Other costs You will need at least 600 per month to cover rent, food, insurance, transport and other expense. This does not cover study expenses. Excursions are occasionally arranged by lecturers which may involve a small transport cost. Students studying at a partner university will be charged regular Dutch tuition fees, not the fees of the university abroad. Most student visas allow part-time work to help with the expenses of living abroad, such as accommodation, travel, etc. Students on internships usually receive some financial help from the company to help with expenses. See art. 27 OER-HU. 9.2.9.4 Financial assistance If you are no longer able to bear the costs for certain educational facilities on account of demonstrable financial reasons, you may be eligible for financial assistance. You should submit such a request to the faculty management. The HU provides financial support for students who have fallen behind schedule with their studies for exceptional reasons. These could be related to administrative activities or other exceptional circumstances. To obtain financial support in relation to exceptional circumstances, you must apply through your student counsellor. For more information, see the HU Talent Grant or go to www.studentvoorzieningen.hu.nl. For financial support for students involved in administrative activities, see Section 8.14.2. 71/133
10 Course descriptions Titel Opleidingsvariant Business Ethics Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-BUSET-13 1.2 Cursusnaam Business Ethics 1.3 Cursusnaam in Engels Business Ethics 1.4 Aantal EC's 5 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? 1.8 Contactpersoon M Lind (tel. +31884816281) (menno.lind@hu.nl) 1.9 Voertaal Nederlands 1.10 Werkvormen: Ja Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Tutorial 2 verplicht 7 maal per blok 1120 minuten Tutorial 1 verplicht 7 maal per blok 840 minuten bij aanvangsblok 3: blok 3 bij aanvangsblok 3: blok 3 1.11 Toetsen: Weging Aantal keren dat een In welke blokken Toetsvorm Resultaatschaal Minimum cijfer (afgerond op hele toets wordt aangeboden wordt de toets procenten) in een collegejaar aangeboden? Assignment invoeren in cijfers (1 t/m 10 of NA) 5,5 50 2 bij aanvangsblok 3: 1. blok 3, week 6 2. blok 4, week 16 Exam invoeren in cijfers (1 t/m 10 of NA) 5,5 50 2 bij aanvangsblok 3: 1. blok 3, week 6 2. blok 4, week 16 72/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving This course deals with Ethics in s ustainability, Corporate Social Responsibility and in the business environment. It has a very international focus; in theories (e.g. Anglo Saxon and Rhineland) and in business case material. The focus of this course is not Ethics from a philosofical point of view but on the decision making process, it takes a very practical approach in a business context. This course aims at developing the capabilities of students to be future generators of sustainable value for business and society at large and to work for an inclusive and sustainable global economy. 2.2 Learning outcomes 2.3 Kennisbasis This course will deal with frameworks as Corporate Social Responisbility, Stakeholder Management, and different theories of ethics. Students will understand the ethical issues involved in operating in a global context, understand the role of civil society organizations and other stakeholders. They have to take an ethical standpoint and to be able to defend their position with the use of sound arguments and in relation to the interest of the organization they belong to. Furthermore they have to be able to contribute to the ethical aspects of decision making in business, and show responsibility towards the internal and external environment of business. 2.4 Ingangseisen Geen 2.5 Kosten en studiematerialen Geen kosten Materiaal: Boek (verplicht) : Business ethics and corporate social responsibility; Paul Griseri and Nina Seppala; ; (1st ed.) 2010; South-Western Cengage Learning; 2.6 Workload Contactduur (uren): 33 Toetsduur (uren): 2 Zelfstudie (uren): Totaal (uren): 34 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite https://cursussen.sharepoint.hu.nl/fem/12/mcen-buset-13 73/133
Titel Business French 1 Opleidingsvariant Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-BFRENCH1-13 1.2 Cursusnaam Business French 1 Cursusnaam in 1.3 Business French 1 Engels 1.4 Aantal EC's 5 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? 1.8 Contactpersoon Ja 1.9 Voertaal Nederlands 1.10 Werkvormen: KFL Biesemans Hoogewijs (tel. 088-4816497) (kaat.biesemanshoogewijs@hu.nl) Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Training verplicht 7 maal per blok 1050 minuten Training verplicht 7 maal per blok 840 minuten bij aanvangsblok 1: blok 1 bij aanvangsblok 1: blok 1 1.11 Toetsen: Weging Aantal keren dat een In welke blokken Toetsvorm Resultaatschaal Minimum cijfer (afgerond op hele toets wordt aangeboden wordt de toets procenten) in een collegejaar aangeboden? Written Exam invoeren in cijfers (1 t/m 10 of NA) 5,5 100 2 bij aanvangsblok 1: 1. blok 1, week 36 2. blok 2, week 46 74/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving This course offers you a basic knowledge of Business French (level A2 of CEF), preparing you for an internship or a course abroad in a French speaking country/ region. All skills (reading, writing, speaking and listening) will be practised on a basic level for day-to-day situations, although during the lectures most time is spent on speaking and listening. Apart from the language, you ll learn about the (business) culture in the French speaking world. 2.2 Learning outcomes 2.3 Kennisbasis The main objective is to give you enough idiomatic and grammatical knowledge to be able to participate in small, daily conversations and correspondence with French speaking business partners. After the course you will be able to: - Order in a restaurant (ask for bill, ask for culinary details) - Go effectively through all steps of online shopping - talk about events in the past (how/ when/ why things happened) - talk about company (organization chart, history, activities, ) - talk about job profiles and professional competences - understand and give simple explanations about manufacturing process - understand and write simple rules and regulations - understand and write a basic job posting - write a basic CV - talk about your professional experience and skills - interact in a basic job interview - describe and discuss your working environment - make and accept suggestions - write short professional notes for internal use - write a basic letter of complaints - explain how to use common machines (copier, laptop, phone,..) - fill out basic bank forms - leave messages on voice mail - name the parts of the body, describe symptoms - tell something basic about distinctive cultural items in the French speaking world (invitations, excuses, daily routine, spare time, ) 2.4 Ingangseisen Geen 2.5 Kosten en studiematerialen Geen kosten Materiaal: Boek (verplicht) : Objectif Express - nouvelle édition 1 livre de l'élève + dvd-rom; Hachette; ISBN 9782011560070; ; ; Boek (verplicht) : Objectif Express - nouvelle édition 1 cahier d'activités; Hachette; ISBN 9782011560087; ; ; 2.6 Workload Contactduur (uren): 32 Toetsduur (uren): 3 Zelfstudie (uren): Totaal (uren): 34 75/133
Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite https://cursussen.sharepoint.hu.nl/fem/12/mcen-bfrench1-13 76/133
Titel Business French 2 Opleidingsvariant Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-BFRENCH2-13 1.2 Cursusnaam Business French 2 Cursusnaam in 1.3 Business French 2 Engels 1.4 Aantal EC's 5 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? 1.8 Contactpersoon Ja 1.9 Voertaal Nederlands 1.10 Werkvormen: KFL Biesemans Hoogewijs (tel. 088-4816497) (kaat.biesemanshoogewijs@hu.nl) Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Training verplicht 7 maal per blok 1050 minuten Training verplicht 7 maal per blok 840 minuten bij aanvangsblok 2: blok 2 bij aanvangsblok 2: blok 2 1.11 Toetsen: Weging Aantal keren dat een In welke blokken Toetsvorm Resultaatschaal Minimum cijfer (afgerond op hele toets wordt aangeboden wordt de toets procenten) in een collegejaar aangeboden? Assessment invoeren in cijfers (1 t/m 10 of NA) 5,5 50 2 bij aanvangsblok 2: 1. blok 2, week 46 2. blok 3, week 6 Written Examen invoeren in cijfers (1 t/m 10 of NA) 5,5 50 2 bij aanvangsblok 2: 1. blok 2, week 46 2. blok 3, week 6 77/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving This course offers you an intermediate knowledge of Business French (level B1.1 of CEF), preparing you for an internship or a course abroad in a French speaking country/ region. All skills (reading, writing, speaking and listening) will be practised on intermediate level for day-to-day situations, although during the lectures most time is spent on speaking and listening. Apart from the language, you will learn more about the (business) culture in the French speaking world. 2.2 Learning outcomes 2.3 Kennisbasis The main objective is to give you enough idiomatic and grammatical knowledge to be able to participate in daily conversations and correspondence with French speaking business partners. After the course you will be able to: - Talk about professional tasks - Introduce yourself and others, welcome others - Talk about daily activities and routine - Make suggestions - Talk about your holidays - Talk about and discuss working conditions (abroad) - Discuss a project - Actively participate in a meeting (ask questions, introduce subjects, draw conclusions, ) - Describe and recommend a product/ service/ book - Compare products/ services - Discuss the (dis)advantages of a product/ service - Give professional instructions - ask and give information about a holiday destination in order to organize a (business) trip - leave a message on voice mail - write a formal e-mail (ask for and give information) - make and react to complaints - make a report of a business trip/ meeting - talk about your professional career 2.4 Ingangseisen Geen 2.5 Kosten en studiematerialen Geen kosten Materiaal: Boek (verplicht) : Objectif Express 2 livre de l'élève + CD-audio; Hachette; ISBN 9782011555090; ; ; Boek (verplicht) : Objectif Express 2 cahier d'activités; Hachette; ISBN 9782011555106; ; ; 2.6 Workload Contactduur (uren): 32 Toetsduur (uren): 2 Zelfstudie (uren): Totaal (uren): 34 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 78/133
2.7 Opmerkingen 2.8 URL cursussite https://cursussen.sharepoint.hu.nl/fem/12/mcen-bfrench2-13 79/133
Titel Business German 1 Opleidingsvariant Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-BGERMAN1-13 1.2 Cursusnaam Business German 1 1.3 Cursusnaam in Engels Business German 1 1.4 Aantal EC's 5 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? Ja 1.8 Contactpersoon UC Massholder (tel. 6891) (ute.massholder@hu.nl) 1.9 Voertaal Nederlands 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Bussiness German 1 WC verplicht 7 maal per blok 630 minuten Bussiness German 1 WC verplicht 7 maal per blok 630 minuten Bussiness German 1 WC verplicht 7 maal per blok 630 minuten bij aanvangsblok 1: blok 1 bij aanvangsblok 1: blok 1 bij aanvangsblok 1: blok 1 1.11 Toetsen: Weging Aantal keren dat een In welke blokken Toetsvorm Resultaatschaal Minimum cijfer (afgerond op hele toets wordt aangeboden wordt de toets procenten) in een collegejaar aangeboden? Presentation invoeren in cijfers (1 t/m 10 of NA) 5,5 20 2 bij aanvangsblok 1: 1. blok 1, week 36 2. blok 2, week 46 Written Exam invoeren in cijfers (1 t/m 10 of NA) 5,5 80 2 bij aanvangsblok 1: 1. blok 1, week 36 2. blok 2, week 46 80/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving 2.2 Learning outcomes 2.3 Kennisbasis 2.4 Ingangseisen Geen 2.5 Geen kosten Kosten en studiematerialen 2.6 Workload Contactduur (uren): 32 Toetsduur (uren): 2 Zelfstudie (uren): Totaal (uren): 34 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite 81/133
Titel Business German 2 Opleidingsvariant Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-BGERMAN2-13 1.2 Cursusnaam Business German 2 1.3 Cursusnaam in Engels Business German 2 1.4 Aantal EC's 5 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? Ja 1.8 Contactpersoon UC Massholder (tel. 6891) (ute.massholder@hu.nl) 1.9 Voertaal Nederlands 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Training 1 verplicht 7 maal per blok 630 minuten Training 3 verplicht 7 maal per blok 630 minuten Training 2 verplicht 7 maal per blok 630 minuten bij aanvangsblok 2: blok 2 bij aanvangsblok 2: blok 2 bij aanvangsblok 2: blok 2 1.11 Toetsen: Weging Aantal keren dat een In welke blokken Toetsvorm Resultaatschaal Minimum cijfer (afgerond op hele toets wordt aangeboden wordt de toets procenten) in een collegejaar aangeboden? Presentatie invoeren in cijfers (1 t/m 10 of NA) 5,5 30 2 bij aanvangsblok 2: 1. blok 2, week 46 2. blok 3, week 6 Writtem Exam invoeren in cijfers (1 t/m 10 of NA) 5,5 70 2 bij aanvangsblok 2: 1. blok 2, week 46 2. blok 3, week 6 82/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving This course offers you a basic knowledge of Business Spanish, preparing you partially for an internship or a course abroad in a Spanish speaking country. All skills (reading, writing, speaking and listening) will be practised on a basic level for day-to-day situations, although during the lectures most time is spent on speaking and listening. Apart from the language, you ll learn about the Spanish and Latin American culture. 2.2 Learning outcomes 2.3 Kennisbasis The main objective is to give you enough idiomatic and grammatical knowledge to be able to participate in small, daily conversations with Spanish speaking business partners. After the course you will be able to: - introduce yourself or others - greet people adequately: formal and informal context - talk about your study/ your work - talk about spare time - give and understand directions - describe the structure of a company and its activities - describe products - ask and answer simple questions about personal data (age, nationality, name, place of birth, telephone number, mail address, profession, ) - describe your house, your neighbourhood in terms of basic infrastructure - describe your country/ region/ city in terms of touristic infrastructure - express (dis)agreement - express doubt or uncertainty - express quantities (numbers, prices, m2, %, ) - describe someone s character - locate objects and people in space - compare objects - ask for and tell the time - talk about time tables - understand a simple text: answer MC-questions about it, tick true or false statements - tell something basic about specific cultural items of the Spanish speaking world (names, errands, company culture, formal and informal interaction, housing, ) - Talk about time tables - express likes, dislikes, preferences - schedule appointments with a business partner/ friend (propose time/ place, cancel, postpone, excuse yourself,..) - invite someone for something, accept or refuse an invitation - talk about your daily routine and your spare time - make a reservation for hotel, ticket, journey - order in a restaurant - talk about basic food and basic ingredients 2.4 Ingangseisen Geen 2.5 Geen kosten Kosten en studiematerialen 2.6 Workload Contactduur (uren): 32 Toetsduur (uren): Zelfstudie (uren): 83/133
Totaal (uren): 32 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite 84/133
Titel Business Spanish 1 Opleidingsvariant Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-BSPAN1-13 1.2 Cursusnaam Business Spanish 1 Cursusnaam in 1.3 Business Spanish 1 Engels 1.4 Aantal EC's 5 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? 1.8 Contactpersoon Ja 1.9 Voertaal Nederlands 1.10 Werkvormen: KFL Biesemans Hoogewijs (tel. 088-4816497) (kaat.biesemanshoogewijs@hu.nl) Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Training 2 verplicht 7 maal per blok 1050 minuten Training 1 verplicht 7 maal per blok 840 minuten bij aanvangsblok 1: blok 1 bij aanvangsblok 1: blok 1 1.11 Toetsen: Weging Aantal keren dat een In welke blokken Toetsvorm Resultaatschaal Minimum cijfer (afgerond op hele toets wordt aangeboden wordt de toets procenten) in een collegejaar aangeboden? Written Exam invoeren in cijfers (1 t/m 10 of NA) 5,5 100 2 bij aanvangsblok 1: 1. blok 1, week 36 2. blok 2, week 46 85/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving This course offers you a basic knowledge of Business Spanish, preparing you partially for an internship or a course abroad in a Spanish speaking country. All skills (reading, writing, speaking and listening) will be practised on a basic level for day-to-day situations, although during the lectures most time is spent on speaking and listening. Apart from the language, you ll learn about the Spanish and Latin American culture. 2.2 Learning outcomes 2.3 Kennisbasis The main objective is to give you enough idiomatic and grammatical knowledge to be able to participate in small, daily conversations with Spanish speaking business partners. After the course you will be able to: - introduce yourself or others - greet people adequately: formal and informal context - talk about your study/ your work - talk about spare time - give and understand directions - describe the structure of a company and its activities - describe products - ask and answer simple questions about personal data (age, nationality, name, place of birth, telephone number, mail address, profession, ) - describe your house, your neighbourhood in terms of basic infrastructure - describe your country/ region/ city in terms of touristic infrastructure - express (dis)agreement - express doubt or uncertainty - express quantities (numbers, prices, m2, %, ) - describe someone s character - locate objects and people in space - compare objects - ask for and tell the time - talk about time tables - understand a simple text: answer MC-questions about it, tick true or false statements - tell something basic about specific cultural items of the Spanish speaking world (names, errands, company culture, formal and informal interaction, housing, ) - Talk about time tables - express likes, dislikes, preferences - schedule appointments with a business partner/ friend (propose time/ place, cancel, postpone, excuse yourself,..) - invite someone for something, accept or refuse an invitation - talk about your daily routine and your spare time - make a reservation for hotel, ticket, journey - order in a restaurant - talk about basic food and basic ingredients 2.4 Ingangseisen Geen 2.5 Kosten en studiematerialen Geen kosten Materiaal: Boek (verplicht) : Colegas 1 nueva edicion libro del alumno + audio-cd; Gonzalez; 978-905451723-8; ; 86/133
Intertaal; Boek (verplicht) : Colegas 1 nueva edicion cuaderno de ejercicios + audio CD; Gonzalez; 978-905451724- 5; ; Intertaal; 2.6 Workload Contactduur (uren): 32 Toetsduur (uren): 2 Zelfstudie (uren): Totaal (uren): 34 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite https://cursussen.sharepoint.hu.nl/fem/12/mcen-bspan1-13 87/133
Titel Business Spanish 2 Opleidingsvariant Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-BSPAN2-13 1.2 Cursusnaam Business Spanish 2 Cursusnaam in 1.3 Business Spanish 2 Engels 1.4 Aantal EC's 5 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? 1.8 Contactpersoon Ja 1.9 Voertaal Nederlands 1.10 Werkvormen: KFL Biesemans Hoogewijs (tel. 088-4816497) (kaat.biesemanshoogewijs@hu.nl) Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Training 2 verplicht 7 maal per blok 1050 minuten Training 1 verplicht 7 maal per blok 840 minuten bij aanvangsblok 2: blok 2 bij aanvangsblok 2: blok 2 1.11 Toetsen: Weging Aantal keren dat een In welke blokken Toetsvorm Resultaatschaal Minimum cijfer (afgerond op hele toets wordt aangeboden wordt de toets procenten) in een collegejaar aangeboden? Assessment invoeren in cijfers (1 t/m 10 of NA) 5,5 50 2 bij aanvangsblok 2: 1. blok 2, week 46 2. blok 3, week 6 Written Exam invoeren in cijfers (1 t/m 10 of NA) 5,5 50 2 bij aanvangsblok 2: 1. blok 2, week 46 2. blok 3, week 6 88/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving This course offers you a basic knowledge of Business Spanish (level A2 of CEF), preparing you for an internship or a course abroad in a Spanish speaking country. All skills (reading, writing, speaking and listening) will be practised on a basic level for day-to-day situations, although during the lectures most time is spent on speaking and listening. Apart from the language, you ll learn more about the Spanish and Latin American culture. 2.2 Learning outcomes 2.3 Kennisbasis The main objective is to give you enough idiomatic and grammatical knowledge to be able to participate in small, daily conversations with Spanish speaking business partners. After the course you will be able to: - use basic linking words like: but, however, thus, besides, on the other hand, first of all, - use the most common expressions in formal and informal telephone conversations - describe the structure of a company and its activities - describe jobs within the company - present a new product/ service to colleagues, describe this product/ service - - talk about your future plans (internship, holidays) - ask and answer basic questions - describe basic graphs and tables using common expressions (growth, decline, stagnation, multiplication,..) - talk about events in the past (when/ how/ in which order things happened) - describe habits in the past - talk about someone s qualities/ character/ job profile 2.4 Ingangseisen Geen 2.5 Kosten en studiematerialen Geen kosten Materiaal: Boek (verplicht) : Colegas 1 nueva edicion libro del alumno + audio-cd; Gonzalez; 978-905451723-8; ; Intertaal; Boek (verplicht) : Colegas 1 nueva edicion cuaderno de ejercicios + audio CD; Gonzalez; 978-905451724-5; ; Intertaal; 2.6 Workload Contactduur (uren): 32 Toetsduur (uren): 2 Zelfstudie (uren): Totaal (uren): 34 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite https://cursussen.sharepoint.hu.nl/fem/12/mcen-bspan2-13 89/133
Titel Opleidingsvariant Consumer Behaviour and Innovation Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-COBEINO-12 1.2 Cursusnaam Consumer Behaviour and Innovation 1.3 Cursusnaam in Engels Consumer Behaviour and Innovation 1.4 Aantal EC's 5 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? Nee 1.8 Contactpersoon L Kopicarova (tel. 088 481 6564) (lenka.kopicarova@hu.nl) 1.9 Voertaal Nederlands 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Lecture verplicht 7 maal per blok 420 minuten Tutorial verplicht 7 maal per blok 630 minuten Tutorial verplicht 7 maal per blok 630 minuten bij aanvangsblok 1: blok 1 bij aanvangsblok 1: blok 1 bij aanvangsblok 1: blok 1 1.11 Toetsen: Toetsvorm Resultaatschaal Minimum cijfer Weging (afgerond op hele procenten) Aantal keren dat een toets wordt aangeboden in een collegejaar In welke blokken wordt de toets aangeboden? Assignment Standaard 5,5 50 2 Written Exam Standaard 5,5 50 2 bij aanvangsblok 1: 1. blok 1, week 36 2. blok 2, week 46 bij aanvangsblok 1: 1. blok 1, week 36 2. blok 2, week 46 90/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving Na afloop van de cursus kent de student de meest gangbare psychologische en sociologische verklaringsmodellen voor consumentengedrag en kan de student uitleggen hoe hier rekening mee gehouden kan worden bij marketingbeslissingen. Daarnaast kan de student uitleggen wat innovatie is, hoe innovaties binnen organisaties ontstaan en hoe consumentengedrag en innovaties elkaar wederzijds beïnvloeden. Studenten kunnen de geleerde begrippen toepassen in een casus. 2.2 Learning outcomes 2.3 Kennisbasis Consumentengedrag; persoonlijkheid en levensstijl; motivatie, behoeften en waarden; waarnemen en informatieverwerking; leertheorieën; attitudes; beslissingsproces; referentiegroepen; sociologie; subcultuur en sociale klasse; internet en social media; segmentatie van de consumentenmarkt; consumentengedrag en de marketingmix; marketingcommunicatie (promotie); consumentisme; innovatie; Business Model Canvas; trends en trendwatchers. 2.4 Ingangseisen Geen 2.5 Kosten en studiematerialen Geen kosten Materiaal: Boek (verplicht) : Consumer Behaviour, a european outlook; Schiffman, Kanuk & Hansen; ISBN: 978-0-273-73695-0; 2nd edition; ; 2.6 Workload Contactduur (uren): 28 Toetsduur (uren): 2 Zelfstudie (uren): Totaal (uren): 30 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite https://cursussen.sharepoint.hu.nl/fem/12/mcen-cobeino-12 91/133
Titel Opleidingsvariant Dutch Beginners A1 Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-DUTBEGA1-13 1.2 Cursusnaam Dutch Beginners A1 1.3 Cursusnaam in Engels Dutch Beginners A1 1.4 Aantal EC's 5 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? 1.8 Contactpersoon YS Brenner (tel. 6332) (yael.brenner@hu.nl) Nee 1.9 Voertaal Nederlands 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Training verplicht 7 maal per blok 840 minuten Training verplicht 14 maal per blok 1680 minuten bij aanvangsblok 1: blok 1 bij aanvangsblok 3: blok 3 bij aanvangsblok 1: blok 1 bij aanvangsblok 3: blok 3 1.11 Toetsen: Weging Aantal keren dat een In welke blokken Toetsvorm Resultaatschaal Minimum cijfer (afgerond op hele toets wordt aangeboden wordt de toets procenten) in een collegejaar aangeboden? bij aanvangsblok 1: 1. blok 1, week 36 Assessment invoeren in cijfers (1 t/m 10 of NA) 5,5 30 4 2. blok 2, week 46 bij aanvangsblok 3: 1. blok 3, week 6 2. blok 4, week 16 bij aanvangsblok 1: 1. blok 1, week 36 Mondeling invoeren in cijfers (1 t/m 10 of NA) 5,5 70 4 2. blok 2, week 46 bij aanvangsblok 3: 1. blok 3, week 6 2. blok 4, week 16 92/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving Dutch for Beginners is a training course for basic Dutch. The focus is on communication for everyday purposes. In this way the course helps students get acquainted with the Dutch and their culture and will hopefully contribute to a pleasant stay in this country. Students can choose to also read the book Dealing with the Dutch (see the recommended literature) written for expats in the Netherlands. In combination with learning the language this will help students develop an internationally oriented frame of mind for their professional careers 2.2 Learning outcomes 2.3 Kennisbasis At the end of the course you will be able to understand and use familiar everyday expressions and very basic phrases aimed at the satisfaction of needs of a concrete type. You will be able to introduce yourself and others and to ask and answer questions about personal details such as where you live, people you know and things you have. You will be able to interact in a simple way provided the other person talks slowly and clearly and is prepared to help. (Common European Framework of Reference: level A1). 2.4 Ingangseisen Geen 2.5 Kosten en studiematerialen Geen kosten Materiaal: Boek (verplicht) : Contact! Nederlands voor anderstaligen - tekstboek; Elsbeth de Leeuw, Petra Roël, Annemarie Cornax; ISBN: 978 94 6030 1346; Latest edition; Publisher: Intertaal; Boek (verplicht) : Contact! Nederlands voor anderstaligen - woordenlijst; Elsbeth de Leeuw, Petra Roël, Annemarie Cornax; ISBN: 978 94 6030 1346; Latest edition; Publisher: Intertaal; Boek (verplicht) : Contact! Nederlands voor anderstaligen - werkboek; Elsbeth de Leeuw, Petra Roël, Annemarie Cornax; ISBN: 978 94 6030 1353; Latest edition; Publisher: Intertaal; Boek (verplicht) : Dealing with the Dutch; Jacob Vossestein; ISBN: 978946022 0791; Edition: 19th (Latest); Publisher: KIT publishers; 2.6 Workload Contactduur (uren): 42 Toetsduur (uren): Zelfstudie (uren): Totaal (uren): 42 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite https://cursussen.sharepoint.hu.nl/fem/12/mcen-dutbega1-13 93/133
Titel Opleidingsvariant Dutch Beginners A2 Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-DUTBEGA2-13 1.2 Cursusnaam Dutch Beginners A2 1.3 Cursusnaam in Engels Dutch Beginners A2 1.4 Aantal EC's 5 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? 1.8 Contactpersoon YS Brenner (tel. 6332) (yael.brenner@hu.nl) Nee 1.9 Voertaal Nederlands 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Werkcollege verplicht 7 maal per blok 840 minuten Training verplicht 14 maal per blok 1680 minuten bij aanvangsblok 1: blok 1 bij aanvangsblok 3: blok 3 bij aanvangsblok 1: blok 1 bij aanvangsblok 3: blok 3 1.11 Toetsen: Weging Aantal keren dat een In welke blokken Toetsvorm Resultaatschaal Minimum cijfer (afgerond op hele toets wordt aangeboden wordt de toets procenten) in een collegejaar aangeboden? bij aanvangsblok 1: 1. blok 1, week 36 Assessment invoeren in cijfers (1 t/m 10 of NA) 5,5 30 4 2. blok 2, week 46 bij aanvangsblok 3: 1. blok 3, week 6 2. blok 4, week 16 bij aanvangsblok 1: 1. blok 1, week 36 Mondeling invoeren in cijfers (1 t/m 10 of NA) 5,5 70 4 2. blok 2, week 46 bij aanvangsblok 3: 1. blok 3, week 6 2. blok 4, week 16 94/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving Dutch Beginners is a training course for basic Dutch. We will focus on communication for everyday purposes in class. In this way the training course will help students get acquainted with the Dutch and their culture and will hopefully contribute to a pleasant stay in this country. Students can choose to also read the book Dealing with the Dutch (see the required literature) written for expats in the Netherlands. In combination with learning the language this will help students develop an internationally oriented frame of mind for their professional careers. 2.2 Learning outcomes 2.3 Kennisbasis You will be able to understand sentences and frequently used expressions related to areas of most immediate relevance (e.g. very basic personal and family information, shopping, local geography, employment). You will be able to communicate in simple and routine tasks requiring a simple and direct exchange of information on familiar and routine matters. You will learn to describe in simple terms aspects of your background, immediate environment and matters in areas of immediate need. You will achieve a basic command of the language needed in a range of familiar situations, e.g. read short simple texts, communicate on familiar topics and handle short social exchanges and write short simple notes and messages. (Common European Framework of Reference: level A2). 2.4 Ingangseisen Geen 2.5 Kosten en studiematerialen Geen kosten Materiaal: Boek (verplicht) : Contact! Nederlands voor anderstaligen - tekstboek; Elsbeth de Leeuw, Petra Roël, Annemarie Cornax; ISBN: 978 94 6030 1346; Latest edition; Publisher: Intertaal; Boek (verplicht) : Contact! Nederlands voor anderstaligen - woordenlijst; Elsbeth de Leeuw, Petra Roël, Annemarie Cornax; ISBN: 978 94 6030 1346; Latest edition; Publisher: Intertaal; Boek (verplicht) : Contact! Nederlands voor anderstaligen - werkboek; Elsbeth de Leeuw, Petra Roël, Annemarie Cornax; ISBN: 978 94 6030 1353; Latest edition; Publisher: Intertaal; Boek (verplicht) : Dealing with the Dutch; Jacob Vossestein; ISBN: 978946022 0791; Edition: 19th (Latest); Publisher: KIT publishers; 2.6 Workload Contactduur (uren): 42 Toetsduur (uren): Zelfstudie (uren): Totaal (uren): 42 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite https://cursussen.sharepoint.hu.nl/fem/12/mcen-dutbega2-13 95/133
Titel Opleidingsvariant Dutch Intensive B2 Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-DUTINTB2-13 1.2 Cursusnaam Dutch Intensive B2 1.3 Cursusnaam in Engels Dutch Intensive B2 1.4 Aantal EC's 5 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? 1.8 Contactpersoon YS Brenner (tel. 6332) (yael.brenner@hu.nl) 1.9 Voertaal Nederlands 1.10 Werkvormen: Ja Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Training verplicht 14 maal per blok 1680 minuten bij aanvangsblok 1: blok 1, blok 2 bij aanvangsblok 3: blok 3, blok 4 1.11 Toetsen: Weging Aantal keren dat een In welke blokken Toetsvorm Resultaatschaal Minimum cijfer (afgerond op hele toets wordt aangeboden wordt de toets procenten) in een collegejaar aangeboden? bij aanvangsblok 1: 1. blok 2, week 46 Dossier invoeren in cijfers (1 t/m 10 of NA) 5,5 50 4 2. blok 3, week 6 bij aanvangsblok 3: 1. blok 4, week 16 2. blok 5, week 27 bij aanvangsblok 1: 1. blok 2, week 46 Mondeling invoeren in cijfers (1 t/m 10 of NA) 5,5 50 4 2. blok 3, week 6 bij aanvangsblok 3: 1. blok 4, week 16 2. blok 5, week 27 96/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving This course is a training course for Dutch for native speakers of German and students who one could expect to learn the language faster than in a standard group. This might be because they have they have lived in The Netherlands already for quite some time, or have studied Dutch at a high level elsewhere. Students should speak Dutch at A2 level at the beginning of the course. At the end of the course students should in principle be able to apply for an HBO-level job or for a university of applied science or professional training in a Dutch environment. The pace of work in this course is high and the aim is to reach the level of the state exam: programme II. We advise you to also read the book Dealing with the Dutch (see the required literature) written for expats in the Netherlands. In combination with learning the language this will help you develop an internationally oriented frame of mind for your 2.2 Learning outcomes 2.3 Kennisbasis You will be able to understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in your field of specialization. You will practice fluency and at the end of the course you should manage regular interaction with native speakers quite without strain for either party. You will learn to produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options. 2.4 Ingangseisen Geen 2.5 Geen kosten Kosten en studiematerialen 2.6 Workload Contactduur (uren): 28 Toetsduur (uren): 0 Zelfstudie (uren): Totaal (uren): 28 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite 97/133
Titel Opleidingsvariant E-Marketing and Media Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-EMMED-13 1.2 Cursusnaam E-Marketing and Media 1.3 Cursusnaam in Engels E-Marketing and Media 1.4 Aantal EC's 5 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? Ja 1.8 Contactpersoon JW van Briemen (tel. 088 4816584) (hans.vanbriemen@hu.nl) 1.9 Voertaal Nederlands 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Consultancy verplicht 7 maal per blok 840 minuten Central Lecture verplicht 7 maal per blok 420 minuten bij aanvangsblok 2: blok 2 bij aanvangsblok 2: blok 2 1.11 Toetsen: Weging Aantal keren dat een In welke blokken Toetsvorm Resultaatschaal Minimum cijfer (afgerond op hele toets wordt aangeboden wordt de toets procenten) in een collegejaar aangeboden? Presentatie pitch invoeren in cijfers (1 t/m 10 of NA) 5,5 30 2 bij aanvangsblok 2: 1. blok 2, week 46 2. blok 3, week 6 Report invoeren in cijfers (1 t/m 10 of NA) 5,5 70 2 bij aanvangsblok 2: 1. blok 2, week 46 2. blok 3, week 6 98/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving 2.2 Learning outcomes 2.3 Kennisbasis 2.4 Ingangseisen Geen 2.5 Geen kosten Kosten en studiematerialen 2.6 Workload Contactduur (uren): 21 Toetsduur (uren): 0 Zelfstudie (uren): Totaal (uren): 21 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite https://cursussen.sharepoint.hu.nl/fem/12/mcen-emmed-13 99/133
Titel Economics 2 Opleidingsvariant Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-EC2-13 1.2 Cursusnaam Economics 2 1.3 Cursusnaam in Engels Economics 2 1.4 Aantal EC's 5 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? Ja 1.8 Contactpersoon JV Planko (tel. 0884816527) (julia.planko@hu.nl) 1.9 Voertaal Nederlands 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Tutorial verplicht 14 maal per blok 1680 minuten bij aanvangsblok 1: blok 1 1.11 Toetsen: Weging Aantal keren dat een In welke blokken Toetsvorm Resultaatschaal Minimum cijfer (afgerond op hele toets wordt aangeboden wordt de toets procenten) in een collegejaar aangeboden? Assignment invoeren in cijfers (1 t/m 10 of NA) 5,5 20 2 bij aanvangsblok 1: 1. blok 1, week 36 2. blok 2, week 46 Essay Questions invoeren in cijfers (1 t/m 10 of NA) 5,5 30 2 bij aanvangsblok 1: 1. blok 1, week 36 2. blok 2, week 46 MC Tentamen invoeren in cijfers (1 t/m 10 of NA) 5,5 30 2 bij aanvangsblok 1: 1. blok 1, week 36 2. blok 2, week 46 Report invoeren in cijfers (1 t/m 10 of NA) 5,5 20 2 bij aanvangsblok 1: 1. blok 1, week 36 2. blok 2, week 46 100/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving In order to make optimal business strategy decisions, business mangers do not only need to understand their company s internal processes and strategies, but they need to understand the external environment in which their business operates. In this course, students deepen their knowledge on macro-economic principles. This course is based on the first year macroeconomics course (part of Economics and Law). The knowledge of the first year Economics course is considered a starting point. In this second year Economics course, students will be introduced to further economic principles. Moreover they learn how to follow trends in the economic environment by reading relevant newspaper articles and trade magazines. Equipped with this knowledge, they can assess risks and opportunities the external environment poses for their company. 2.2 Learning outcomes 2.3 Kennisbasis Examples of economic trends and topics that will be dealt with: Sustainability is a major trend. Resources are getting scarcer and consumers become more environmentally conscious. How can companies respond to this development? Should they incorporate externalities and long term costs in their decision making? Strategic decisions have to be related to the type of market in which the company operates. When taking pricing decisions, the respective product s price elasticity has to be considered. Next to the trend of globalizing markets, reversing trends of localizing markets can be observed for some industries. This may influence the internationalization strategies of a company. The credit crises will be discussed. How did and does the crises impact SMEs? Demographic developments on the labor market, such as aging population and more flex work have impact on the HR strategy of companies. The European monetary union will be discussed, as it has an impact on the international trade relations of companies. The course Economics 2 is based on the first year Economics course (Economics and Law). The content of the course Economics 2 further relates to the courses strategic management, marketing, business ethics, HRM and risk management. 2.4 Ingangseisen Geen 2.5 Kosten en studiematerialen Geen kosten Materiaal: Boek (verplicht) : Economics; N. Gregory Mankiw, Mark P. Taylor; ISBN-10: 184480870X, ISBN-13: 978-1844808700; 2011, 2nd edition; ; Reader (verplicht) : Reader Economics 2 (see this course's sharepoint site); 2.6 Workload Contactduur (uren): 28 Toetsduur (uren): 2 Zelfstudie (uren): Totaal (uren): 30 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 101/133
2.7 Opmerkingen 2.8 URL cursussite https://cursussen.sharepoint.hu.nl/fem/12/mcen-ec2-13 102/133
Titel Finance and Managerial Accounting 2 Opleidingsvariant Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-FIMANAC2-13 1.2 Cursusnaam Finance and Managerial Accounting 2 1.3 Cursusnaam in Engels Finance and Managerial Accounting 2 1.4 Aantal EC's 5 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? Ja 1.8 Contactpersoon MA Brown (tel. 0884816401) (maurice.brown@hu.nl) 1.9 Voertaal Nederlands 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Excel Practical Training verplicht 7 maal per blok 840 minuten Tutorial verplicht 14 maal per blok 1120 minuten bij aanvangsblok 3: blok 3 bij aanvangsblok 3: blok 3 1.11 Toetsen: Weging Aantal keren dat een In welke blokken Toetsvorm Resultaatschaal Minimum cijfer (afgerond op hele toets wordt aangeboden wordt de toets procenten) in een collegejaar aangeboden? Exam invoeren in cijfers (1 t/m 10 of NA) 5,5 50 2 bij aanvangsblok 3: 1. blok 3, week 6 2. blok 4, week 16 Excel test invoeren in cijfers (1 t/m 10 of NA) 5,5 20 2 bij aanvangsblok 3: 1. blok 3, week 6 2. blok 4, week 16 Report Assigment invoeren in cijfers (1 t/m 10 of NA) 5,5 30 2 bij aanvangsblok 3: 1. blok 3, week 6 2. blok 4, week 16 103/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving Finance and Managerial Acounting 2 is a second year, course in Financial Managerial and Cost Accounting, required by all second year students following the IBMS course of the University of Applied Sciences, Utrecht. The course is a continuation off and builds on the foundation of Business Economics Year 1 course. The course will advance your understanding of the role of cost and managerial information in a business organization. We will focus and learn the methods for presenting information to management for profit and cost recognition, budgeting and cost control, product pricing and behaviour, variance analyses, short and long term capital investment decision analyses and ratio analyses. What is taught in Finance sometimes seems far away from reality. The terms are new, formulas may seem difficult and the concepts don t seem to apply to anything you ve ever heard about. However, finance is a real and working reality in everyday life. Apple continues to generate large profits from sales of its i-phone and i-pads. How and when does the Dutch NS recognise its costs and profits from the OV chip card? Groupon underestimated its budgeted revenues. During class, theory and calculations will be complimented with real life discussions and situations from the international business world, with input from you the student, driving the arguments and class discussion forward. The course will make Finance understandable and applicable to you, as an entrepreneur starting your own business and will be applicable to the 2 nd year Business Plan Project or in a future career role as a Financial Business/Marketing Analyst or a Financial/Product/Business Unit Controller. 2.2 Learning outcomes 2.3 Kennisbasis Apply the basis of accrual accounting and in making the corresponding and correct journal entries and explain its effect on a company s cash flow. Indentify, describe and construct the basic components of a classified balance sheet, multi and single step income statement and explain the difference in their use and application. Indentify, describe and construct the basic components of budgeting, managements role and apply guidelines for preparing budgets. Prepare and calculate a sales, production, materials, purchase, labour overhead and cash budget Define what are standard costs, how they are developed and computed and its use by managers. Compute direct material, labour and overheard variances and explain how managers use variances analyses to control costs and how to evaluate performance. Identify issues related to and compute and estimate currently liabilities. Calculating and analysing financial performance using financial statements. Define the time value money and apply its future and present values to simple accounting equations Apply incremental analysis to decide on outsourcing decisions, special orders, segment profitability and sales mix decisions to evaluate in short run decision analyses Identify the types of projects costs and revenues and the use and application of Net Present Value, payback period and accounting rate of return methods to analyze capital investment decisions. Can define and to apply the concepts and calculate a product price, using cost based, target and transferring pricing methods. And is able to analyse pricing decision and evaluate performance within a division or segment. 2.4 Ingangseisen Geen 2.5 Kosten en studiematerialen Geen kosten Materiaal: Boek (verplicht) : Financial and Managerial Accounting Principles; Powers, Needles, Crosson; 13:978-0- 538-74297-9; 9th edition; ; 2.6 Workload 104/133
Contactduur (uren): 33 Toetsduur (uren): 5 Zelfstudie (uren): Totaal (uren): 37 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite https://cursussen.sharepoint.hu.nl/fem/12/mcen-fimanac2-13 105/133
Titel Opleidingsvariant Global Sustainability Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-GLOBSUS-09 1.2 Cursusnaam Global Sustainability 1.3 Cursusnaam in Engels Global Sustainability 1.4 Aantal EC's 3 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? 1.8 Contactpersoon M Lind (tel. +31884816281) (menno.lind@hu.nl) Nee 1.9 Voertaal Engels 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Tutorial verplicht 7 maal per blok 560 minuten Tutorial verplicht 7 maal per blok 560 minuten bij aanvangsblok 4: blok 4 bij aanvangsblok 4: blok 4 1.11 Toetsen: Toetsvorm Resultaatschaal Minimum cijfer Weging (afgerond op hele procenten) Aantal keren dat een toets wordt aangeboden in een collegejaar In welke blokken wordt de toets aangeboden? Assessment Standaard 5,5 25 2 Portfolio Standaard 5,5 75 2 bij aanvangsblok 4: 1. blok 4, week 16 2. blok 5, week 27 bij aanvangsblok 4: 1. blok 4, week 16 2. blok 5, week 27 106/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving This course deals with sustainability at 3 different levels; sustainable development, corporate social responsibility and of business ethcis. It aims at developing the capabilities of students to contribute to sustainable business practices and develop their personal ethics in relation to the organization they'll work for. 2.2 Learning outcomes 2.3 Kennisbasis After successful completion of this course the student will - Understand the various dimensions of sustainable development, - Apply the model of People, Planet, Profit (3 P s) upon business and commodities and see the cause and effect of actions within this model. - Understand the systematical errors causing the ecological imbalance in the world of today. - Understand and apply several methods of measuring environmental impact - Understand the role of transparency of Corporate Social Responsible Business - Understand and formulate values underlying Corporate Social Responsibility (CSR) - Understand the role of ethical marketing within a good CSR policy and understand the important role of communicating CSR to the stakeholders of the firm - Implement a change model for creating CSR business - See business opportunities using the 3P s and CSR theory, and become a part of a solution towards some of the major issues in the world. WORKLOAD: times p Global Sustainability weeks minutes total week contact time 7 1 160 1120 preparation contact 7 1 90 630 time self study 7 1 270 1890 homework 7 1 1801260 assignments presentation 1 1 140 preparation 2.4 Ingangseisen Geen Kosten en 2.5 studiematerialen Geen kosten 2.6 Workload Contactduur (uren): 19 Toetsduur (uren): Zelfstudie (uren): Totaal (uren): 19 107/133
Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite 108/133
Titel Opleidingsvariant Graduation Assignment Project Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-GRASSPRO-10 1.2 Cursusnaam Graduation Assignment Project 1.3 Cursusnaam in Engels Graduation Assignment Project 1.4 Aantal EC's 30 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? Nee 1.8 Contactpersoon EDD Hofman (tel. 088-4816805) (eline.hofman@hu.nl) 1.9 Voertaal Nederlands, Engels 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Diverse werkvormen verplicht bij aanvangsblok JAAR: blok JAAR 1.11 Toetsen: Toetsvorm Resultaatschaal Minimum cijfer Weging (afgerond op hele procenten) Aantal keren dat een toets wordt aangeboden in een collegejaar In welke blokken wordt de toets aangeboden? Afstudeeropdracht Standaard 5,5 50 1 Beroepspraktijk Standaard 5,5 50 1 bij aanvangsblok JAAR: 1. blok JAAR, week 36 bij aanvangsblok JAAR: 1. blok JAAR, week 36 109/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving 2.2 Learning outcomes 2.3 Kennisbasis 2.4 Ingangseisen Geen 2.5 Kosten en studiematerialen Geen kosten Materiaal: Reader (verplicht) : Course guide graduation assignment project; Boek (verplicht) : To be chosen according to topic; 2.6 Workload Contactduur (uren): Toetsduur (uren): Zelfstudie (uren): Totaal (uren): 0 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite https://cursussen.sharepoint.hu.nl/fem/6/mcen-grasspro-10 110/133
Titel Opleidingsvariant International Branding Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-INTBRAND-09 1.2 Cursusnaam International Branding 1.3 Cursusnaam in Engels International Branding 1.4 Aantal EC's 3 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? Nee 1.8 Contactpersoon L Kopicarova (tel. 088 481 6564) (lenka.kopicarova@hu.nl) 1.9 Voertaal Engels 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Werkcollege verplicht 7 maal per blok 840 minuten bij aanvangsblok 4: blok 4 1.11 Toetsen: Weging Aantal keren dat een In welke blokken Toetsvorm Resultaatschaal Minimum cijfer (afgerond op hele toets wordt aangeboden wordt de toets procenten) in een collegejaar aangeboden? Eindverslag en presentatie Standaard 4 50 2 bij aanvangsblok 4: 1. blok 4, week 16 2. blok 5, week 27 Opdracht Standaard 4 50 2 bij aanvangsblok 4: 1. blok 4, week 16 2. blok 5, week 27 111/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving 2.2 Learning outcomes 2.3 Kennisbasis Knowledge of Brand Design and Brand Building in relation to innovation of a brand and the product portfolio is essential. The success of an organization or a brand depends on the impact it has on the consumers. Therefore the identity of a brand is of great importance. Moreover when an organization in developing and building the brand anticipates on trends in the external environment it will give the organization an advance on het competitors. The marketeer must be able to understand the essence of the process of Brand Design and Brand Building. Only in this way the importance of the brand can be used in both internal and external communication in the right way. The use and creation of activities and events around the brand is a repeating activity of a marketeer. The right use of the brand is vital importance to the organization of the brand. As well during an apprenticeship as during the working life the student will be confronted with the knowledge gathered in during this course will be able to use it to take decisions Related subjects: Industry analysis: especially competitor analysis (identity of competitors levels of competition), consumer analysis (consumer behaviour and DESTEP) Theory and a case about Brand Design and Brand Building in practice. 2.4 Ingangseisen Geen 2.5 Geen kosten Kosten en studiematerialen 2.6 Workload Contactduur (uren): 14 Toetsduur (uren): Zelfstudie (uren): Totaal (uren): 14 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite 112/133
Titel Opleidingsvariant International law Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-INTLAW-10 1.2 Cursusnaam International Law 1.3 Cursusnaam in Engels International Law 1.4 Aantal EC's 3 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? Nee 1.8 Contactpersoon M Hamzic (tel. 0884816375) (mihra.hamzic@hu.nl) 1.9 Voertaal Engels 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Werkcollege verplicht 7 maal per blok 840 minuten bij aanvangsblok 3: blok 3 1.11 Toetsen: Weging Aantal keren dat een In welke blokken Toetsvorm Resultaatschaal Minimum cijfer (afgerond op hele toets wordt aangeboden wordt de toets procenten) in een collegejaar aangeboden? Presentation+ Assignment Standaard 4 100 2 bij aanvangsblok 3: 1. blok 3, week 6 2. blok 4, week 16 113/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving 2.2 Learning outcomes 2.3 Kennisbasis IMM competencies Subject related Analysis of the legal aspects of doing international business Applying you knowledge to legal cases. International business awareness: the student has the legal knowledge to understand legal terminology and basic legal constructs; Intercultural adaptability: the student understands the differences between various national legal systems and is able to outline strategies for adapting to these differences in business. Course objectives Students are able to: identify and avoid specific legal problems related to conflicts of laws in different countries; knowledge of contract law and apply this knowledge to cases; knowledge of tort law and apply this knowledge to cases; knowledge of competition law and antitrust law and apply this knowledge to cases; knowledge about the European Union and its organization and legislation in general. - knowledge of different existing treaties WORKLOAD: Activities Number of hours Study book 7 weeks x 4 hours per week 28 Attendance Lectures 7 weeks x 120 min. per lecture 14 Port folio 16 Study before exam 20 Participation exam 2 Rest 4 Total course 84 3 ECTS 2.4 Ingangseisen Geen 114/133
2.5 Kosten en studiematerialen Geen kosten Materiaal: Boek (verplicht) : A basic Guide to International Business Law; Wevers, H.; 978 90 01 77994 8; 2; Noordhoff Uitgevers; 2.6 Workload Contactduur (uren): 14 Toetsduur (uren): Zelfstudie (uren): Totaal (uren): 14 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite 115/133
Titel Internship 1 Opleidingsvariant Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-INTRSHIP-09 1.2 Cursusnaam Internship 1 1.3 Cursusnaam in Engels Internship 1 1.4 Aantal EC's 15 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? Nee 1.8 Contactpersoon EDD Hofman (tel. 088-4816805) (eline.hofman@hu.nl) 1.9 Voertaal Nederlands, Engels 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Diverse werkvormen verplicht bij aanvangsblok JAAR: blok JAAR 1.11 Toetsen: Toetsvorm Resultaatschaal Minimum cijfer Weging (afgerond op hele procenten) Aantal keren dat een toets wordt aangeboden in een collegejaar In welke blokken wordt de toets aangeboden? Assessment Standaard 4 100 1 bij aanvangsblok JAAR: 1. blok JAAR 116/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving Internship I is a career orientation internship. It is essential that the student gains a good impression of professional practice during this internship. It is also important for the student to develop analytical skills by carrying out short assignments. The internship is at its most useful when students participate in ongoing commercial activities within the company and (after a period of induction) engage in various forms of research and/or assignments. In this, a degree of independence is expected of the student. Other objectives - To become acquainted with professional practice (the positions and tasks involved); - To learn how to work in a professional environment; - To recognize the relationship between theory and practice; - To learn how to deal with practical issues; - To further develop social and communicative skills; - To develop a professional attitude; - To gain a deeper understanding of one s own strengths and weaknesses; - To perform effectively in a practical situation. Additional objective for a foreign internship To become acquainted with and experience the international aspects of business operations, corporate culture and appropriate ways of thinking and acting. 2.2 Learning outcomes 2.3 Kennisbasis Internship I covers ten working weeks. During the internship, the student will be placed in professional practice and will work according to the working hours of the organization hosting the internship. The place of work, supervision provided and content of the internship must be a reflection of actual professional practice for commercial economists. Before commencing the internship, the student must submit an internship proposal using the internship agreement for approval by the internship coordinator. Examples of potential activities: Conducting market research Interpreting, assessing, evaluating market research Conducting an analysis of the working environment Identifying market opportunities Customer analysis Lost order analysis Direct marketing campaign Designing/improving a website Other tasks/activities It is compulsory to complete a marketing assignment during the internship! At the Institute for Marketing & Commerce, of which Commercial Economics is a part, problem-oriented thinking plays a key role. It is therefore desirable that in addition to gaining a general impression of professional practice during the internship, the student also carries out work of an analytical nature in the form of short assignments. The assessment of the internship period will be based both on the content and execution of the work and the development of a professional attitude and personal qualities. In order to ensure that the personal skills highlighted above can be discussed and measured during the first internship, an assessment tool will be used. Requirements relating to the internship organization -top:0cm;"> Students of IMM may only complete their graduation project at: professional, working organizations (not at companies that are in a start-up phase); an organization with a minimum of five permanent employees; an organization in which the relevant profession is represented (marketing/sales/export staff); an organization where the main supervisor is (regularly) on site; an organization where the student has a full-time position (in the appropriate professional environment); 117/133
an organization where the student can both carry out tasks that are relevant to the everyday profession, as well as complete an assignment. Additionally: One of the internships must be completed abroad 2.4 Ingangseisen Geen 2.5 Kosten en studiematerialen Geen kosten Materiaal: Diversen (verplicht) : Course guide Internship 1 2.6 Workload Contactduur (uren): Toetsduur (uren): Zelfstudie (uren): Totaal (uren): 0 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite https://cursussen.sharepoint.hu.nl/fem/6/mcen-intrship-09 118/133
Titel Opleidingsvariant Logistics Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-LOGISTIC-08 1.2 Cursusnaam Logistics 1.3 Cursusnaam in Engels Logistics 1.4 Aantal EC's 3 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? Nee 1.8 Contactpersoon N van Veen (tel. 0884816333) (nienke.vanveen@hu.nl) 1.9 Voertaal Engels 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Consultancy verplicht 3 maal per blok 360 minuten Lecture verplicht 7 maal per blok 700 minuten bij aanvangsblok 4: blok 4 bij aanvangsblok 4: blok 4 1.11 Toetsen: Toetsvorm Resultaatschaal Minimum cijfer Weging (afgerond op hele procenten) Aantal keren dat een toets wordt aangeboden in een collegejaar In welke blokken wordt de toets aangeboden? Casus met incidenten Standaard 4 40 2 bij aanvangsblok 4: 1. blok 4, week 16 2. blok 5, week 27 Written Exam Standaard 4 60 2 bij aanvangsblok 4: 1. blok 4, week 16 2. blok 5, week 27 119/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving The course Logistics aims to teach students how their previously acquired marketing management knowledge in an international context affects logistics management and vice versa. Students need to be capable of linking logistics concepts to an internal and external analysis of a firm or industry, know how to perform basic market research activities, analyze and summarise information, apply presenting - and report writing skills. 2.2 Learning outcomes 2.3 Kennisbasis On completion of this course the student can: - Name the various subject areas of logistics - Describe the theories dealt with in each subject area of logistics - Apply the theories dealt with in each subject area of logistics - Draw a wellargued conclusion with regard to logistical problems on the basis of articles WORKLOAD: Study burden per week: Lectures: 100 minutes Consultancy preparations: 60 minutes Study lecture materials: 180 minutes Presentation preparations: 60 minutes Report preparations: 180 minutes Team meetings: 180 minutes Total course study burden (7 weeks): 5320 minutes, ~84hours 2.4 Ingangseisen Geen 2.5 Kosten en studiematerialen Geen kosten Materiaal: Boek (verplicht) : Global Logistics Management: A Competitive Advantage for the 21st Century; Gourdin K.; 9781405127134; second edition, paperback; John Wiley and Sons Ltd; 2.6 Workload Contactduur (uren): 18 Toetsduur (uren): 2 Zelfstudie (uren): Totaal (uren): 20 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite 120/133
Titel Opleidingsvariant Management and Organisation IMM Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-MANORG-10 1.2 Cursusnaam Management and Organisation IMM 1.3 Cursusnaam in Engels Management and Organisation IMM 1.4 Aantal EC's 3 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? 1.8 Contactpersoon RI Nunez (tel. 6299) (raya.nunez@hu.nl) Nee 1.9 Voertaal Engels 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Werkcollege verplicht 7 maal per blok 1120 minuten bij aanvangsblok 4: blok 4 1.11 Toetsen: Toetsvorm Resultaatschaal Minimum cijfer Weging (afgerond op hele procenten) Aantal keren dat een toets wordt aangeboden in een collegejaar In welke blokken wordt de toets aangeboden? Multiple Choice test Standaard 4 100 2 bij aanvangsblok 4: 1. blok 4, week 16 2. blok 5, week 27 121/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving 2.2 Learning outcomes 2.3 Kennisbasis 2.4 Ingangseisen Geen 2.5 Geen kosten Kosten en studiematerialen 2.6 Workload Contactduur (uren): 19 Toetsduur (uren): Zelfstudie (uren): Totaal (uren): 19 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite 122/133
Titel Opleidingsvariant Management Skills Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-MANSKILL-08 1.2 Cursusnaam Management Skills 1.3 Cursusnaam in Engels Management Skills 1.4 Aantal EC's 3 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? Nee 1.8 Contactpersoon EAM Keller (tel. 088-4816380) (elisabeth.keller@hu.nl) 1.9 Voertaal Engels 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Training verplicht 7 maal per blok 1260 minuten bij aanvangsblok 3: blok 3 1.11 Toetsen: Toetsvorm Resultaatschaal Minimum cijfer Weging (afgerond op hele procenten) Aantal keren dat een toets wordt aangeboden in een collegejaar In welke blokken wordt de toets aangeboden? Actieve deelname Standaard 5,5 50 2 bij aanvangsblok 3: 1. blok 3, week 6 2. blok 4, week 16 Reflectieverslag Standaard 5,5 50 2 bij aanvangsblok 3: 1. blok 3, week 6 2. blok 4, week 16 123/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving The objective of this course is: The students attend leadership training in which they develop their personal leadership qualities. In this context the students are trained intensively in the skills required. To make this possible the students will be provided with the required knowledge in the field of leadership. They can familiarise themselves with leadership in practice by doing research and they are trained in leadership skills as well. 2.2 Learning outcomes 2.3 Kennisbasis It is a comprehensive introduction into themes and functions of management within the clear framework within planning, organising, leading and controlling. This module further explores management as a human activity, a specialist occupation and as a way to understand the professional manager. 2.4 Ingangseisen Geen 2.5 Kosten en studiematerialen Geen kosten Materiaal: Boek (verplicht) : The 7 habits of highly effective people; Covey, S.R.; 9780743269513; ; Free Press; 2.6 Workload Contactduur (uren): 21 Toetsduur (uren): Zelfstudie (uren): Totaal (uren): 21 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite 124/133
Titel Opleidingsvariant Market Entry Strategy Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-MES-10 1.2 Cursusnaam Market Entry Strategy 1.3 Cursusnaam in Engels Market Entry Strategy 1.4 Aantal EC's 6 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? Nee 1.8 Contactpersoon W Klijnstra (tel. 088-4816955) (willem.klijnstra@hu.nl) 1.9 Voertaal Engels 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Werkcollege verplicht 7 maal per blok 630 minuten Hoorcollege verplicht 7 maal per blok 840 minuten bij aanvangsblok 4: blok 4 bij aanvangsblok 4: blok 4 1.11 Toetsen: Weging Aantal keren dat een In welke blokken Toetsvorm Resultaatschaal Minimum cijfer (afgerond op hele toets wordt aangeboden wordt de toets procenten) in een collegejaar aangeboden? Final report of the project Standaard 5,5 50 2 bij aanvangsblok 4: 1. blok 4, week 16 2. blok 5, week 27 Rapport Standaard 5,5 50 2 bij aanvangsblok 4: 1. blok 4, week 16 2. blok 5, week 27 125/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving 2.2 Learning outcomes 2.3 Kennisbasis 2.4 Ingangseisen Geen 2.5 Kosten en studiematerialen Geen kosten Materiaal: Boek (verplicht) : International Marketing and Export Management; Gerald Albaum, Jesper Strandskov, Edwin Duerr; 9788177589689; 6; Pearson Education; 2.6 Workload Contactduur (uren): 25 Toetsduur (uren): Zelfstudie (uren): Totaal (uren): 25 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite 126/133
Titel Marketing 2 Opleidingsvariant Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-MKG2-13 1.2 Cursusnaam Marketing 2 1.3 Cursusnaam in Engels Marketing 2 1.4 Aantal EC's 5 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? Ja 1.8 Contactpersoon RKD de Bruijn (tel. 0884816408) (robert.debruijn@hu.nl) 1.9 Voertaal Nederlands 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Seminar verplicht 7 maal per blok 1050 minuten Presentation Assignments verplicht 3 maal per blok 450 minuten Sales Training verplicht 3 maal per blok 360 minuten bij aanvangsblok 1: blok 1 bij aanvangsblok 1: blok 1 bij aanvangsblok 1: blok 1 1.11 Toetsen: Weging Aantal keren dat een In welke blokken Toetsvorm Resultaatschaal Minimum cijfer (afgerond op hele toets wordt aangeboden wordt de toets procenten) in een collegejaar aangeboden? Assessment invoeren in cijfers (1 t/m 10 of NA) 5,5 40 2 bij aanvangsblok 1: 1. blok 1, week 36 2. blok 2, week 46 Written Exam invoeren in cijfers (1 t/m 10 of NA) 5,5 60 2 bij aanvangsblok 1: 1. blok 1, week 36 2. blok 2, week 46 127/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving 2.2 Learning outcomes 2.3 Kennisbasis 2.4 Ingangseisen Geen 2.5 Geen kosten Kosten en studiematerialen 2.6 Workload Contactduur (uren): 31 Toetsduur (uren): 8 Zelfstudie (uren): Totaal (uren): 39 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite https://cursussen.sharepoint.hu.nl/fem/12/mcen-mkg2-13 128/133
Titel Opleidingsvariant Product Management Plan Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-PRMAPLAN-09 1.2 Cursusnaam Product Management Plan and Innovation 1.3 Cursusnaam in Engels Product Management Plan 1.4 Aantal EC's 3 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? Nee 1.8 Contactpersoon JW van Briemen (tel. 088 4816584) (hans.vanbriemen@hu.nl) 1.9 Voertaal Engels 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Project verplicht 7 maal per blok 840 minuten bij aanvangsblok 3: blok 3 1.11 Toetsen: Toetsvorm Resultaatschaal Minimum cijfer Weging (afgerond op hele procenten) Aantal keren dat een toets wordt aangeboden in een collegejaar In welke blokken wordt de toets aangeboden? Assignment reports Standaard 4 100 2 bij aanvangsblok 3: 1. blok 3, week 6 2. blok 4, week 16 129/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving 2.2 Learning outcomes 2.3 Kennisbasis 2.4 Ingangseisen Geen 2.5 Kosten en studiematerialen Geen kosten Materiaal: Reader (verplicht) : Hand-outs syllabus; 2.6 Workload Contactduur (uren): 14 Toetsduur (uren): Zelfstudie (uren): Totaal (uren): 14 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite 130/133
Titel Opleidingsvariant Sales and Account Management Werkvorm: Voltijd Toets: Voltijd Collegejaar 2013-2014 1 Organisatorische gegevens 1.1 Cursuscode MCEN-SAMMAN-12 1.2 Cursusnaam Sales and Account Management 1.3 Cursusnaam in Engels Sales and Account Management 1.4 Aantal EC's 5 European Credits 1.5 Studiefase/niveau B (bachelor hoofdfase) 1.6 1.7 Cursus toegankelijk voor studenten van andere faculteiten? Excellentiemogelijkheden? Nee 1.8 Contactpersoon N van Veen (tel. 0884816333) (nienke.vanveen@hu.nl) 1.9 Voertaal Nederlands 1.10 Werkvormen: Werkvorm Aanwezigheid verplicht? Frequentie Totale contacttijd cursus in minuten In welke blokken wordt de werkvorm aangeboden? Hoorcollege verplicht 7 maal per blok 630 minuten Training verplicht 3 maal per blok 540 minuten Consult verplicht 4 maal per blok 360 minuten bij aanvangsblok 2: blok 2 bij aanvangsblok 2: blok 2 bij aanvangsblok 2: blok 2 1.11 Toetsen: Toetsvorm Resultaatschaal Minimum cijfer Weging (afgerond op hele procenten) Aantal keren dat een toets wordt aangeboden in een collegejaar In welke blokken wordt de toets aangeboden? Assessment Standaard 5,5 30 2 Report Standaard 5,5 70 2 bij aanvangsblok 2: 1. blok 2, week 46 2. blok 3, week 6 bij aanvangsblok 2: 1. blok 2, week 46 2. blok 3, week 6 131/133
2 Inhoudelijke gegevens 2.1 Korte beschrijving In this course, students get an introduction to the sales processes and their organisation in companies operating in a business to business (B2B) market. Because personal skills are an important factor in becoming a successful sales professional, this course puts special focus on awareness about and development of these. 2.2 Learning outcomes 2.3 Kennisbasis Learning Objectives: Upon successful completion of the lectures, the student can: Explain the impact of the business environment and sales managers in Business to Business sales processes and strategies.; Identify the key elements of the business purchasing decision process; Formulate, explain and communicate a company s value proposition and Unique Selling Points; Explain the theoretical concepts of the SPIN Selling questioning technique; Point out how a sales person can counter objections and close a sale; Identify the drivers of - and challenges faced by companies engaging in international sales; Explain how cultural differences impact sales meetings and processes; Explain the concepts behind key account management (KAM) processes and strategies; Demonstrate at a basic level how to develop an account plan for a KAM account; Identify key elements in Key Account Manager profiling and selection; Formulate metrics to measure sales performance while using sales funnel concepts; Apply the SPIN Selling questioning technique by demonstrating how to use situation, problem, implication and need-pay off in a SPIN Selling role play at a basic level; Prepare the necessary documentation and potential SPIN questioning scenarios in order to execute a successful sales meeting;apply effective non-verbal communication and active listening in a sale meeting role play; Demonstrate at a basic level how to counter objections and close a deal in a sales meeting; Deliver a structured, creative and convincing customer driven sales pitch (sales presentation). WORKLOAD per week: Lectures 2 hrs; Training + consultancy sessions 2 hrs; Study lecture materials 3 hrs; Role play preparations 4 hrs; Sales pitch preparations 2 hrs; Report preparations 4 hrs; Team meetings 3 hrs; Total course study burden (7 weeks): ~140hours (1EC = 28 hours). 2.4 Ingangseisen Geen 2.5 Kosten en studiematerialen Geen kosten Materiaal: Boek (verplicht) : Sales Management, Building Customer Relationships and Partnerships; International Edition; Hair, Anderson, Mehta, Babin; 9780538743921; ; Cengage Learning; Boek (verplicht) : SPIN Selling; Neil Rackham; 0070511136; ; McGraw-Hill; 2.6 Workload Contactduur (uren): 26 Toetsduur (uren): Zelfstudie (uren): Totaal (uren): 26 Het totaal aantal uren is berekend na optelling van de drie onderdelen in minuten. Door afrondingen kan de optelling van de onderdelen in uren iets afwijken van het totaal. 2.7 Opmerkingen 2.8 URL cursussite https://cursussen.sharepoint.hu.nl/fem/12/mcen-samman-12 132/133
11 Appendices 11.1 Teaching and Examination Regulations The OER-FEM bachelors 2013-2014 is published on the informationsite www.reglementen.hu.nl See art. 46 OER-HU. 11.2 Other regulations The exam rules and regulations document can be found via the informationsite Examorganisation FEM. 133/133