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Corporate & Investor Presentation 2
Thomas Cook Shareholding Structure As on 4 Aug 2014 Fairfax Financial Holdings Ltd. Canada 100% Fairbridge Capital (Mauritius) Ltd. Mauritius 73.06% Thomas Cook (India) Limited Listed Company on BSE & NSE 74.85% IKYA Human Capital Solutions Limited, India 100% Thomas Cook Lanka (Private ) Limited Travel Corpn. (India) Ltd. 100% 100% 100% TC Insurance Services (India) Ltd TC (Mauritius) Holding Co. Ltd 100% TC Visa Services (India) Ltd Sterling Holiday Resorts (India) Ltd. 1.67% 40.27% IKYA subsidiaries: Avon Facility Management Services Limited Magna Infotech Limited CoAchieve Solutions Private Limited Hofincons Infotech & Industrial Services Magna IKYA Infotech Inc Philippines Sterling Holiday Resorts: Will be subsequently merged with TCISL through part equity part merger deal Sterling subsidiaries Sterling Holidays (Ooty) Limited, Sterling Holiday Resorts (Kodaikanal) Limited Manchanda Resorts Private 3
Ownership: Fairfax Thomas Cook (India) Limited (TCIL) is promoted by Fairfax Financial Holdings Limited through its wholly-owned subsidiary, Fairbridge Capital. Fairfax Financial Holdings Limited is a Toronto-based financial services holding company with a global presence in insurance and reinsurance and a portfolio of assets in excess of $38 bn invested worldwide. The Company, founded in 1985 by the, present Chairman and CEO, Prem Watsa has over the past 29 years, demonstrated a strong financial track record to achieve an annual appreciation in Book Value per Share of 21%. Fairfax is engaged in long term investments from its own resources, with a focus to delivering long term capital appreciation through a flexible and value oriented approach. Fairfax has almost 20 general insurance subsidiaries and joint ventures globally, including several market leading companies, such as Odyssey Re USA, Crum & Forster USA, First Capital Singapore, Fairfax Brazil, Gulf Insurance (Kuwait), ICICI Lombard India. Prem Watsa CEO, Fairfax Fairfax History Prem Watsa acquired Fairfax in 1985 Acquired Federated Insurance and Commonwealth Insurance : 1988 1990 Acquired Hamblin Watsa, Ranger Insurance and Continental Canada (later renamed Lombard Insurance): 1991 1993 Acquired Skandia America (Odyssey Re), Falcon Insurance, Compagnie Transcontinentale de Reassurance: 1994 1996 Acquired Crum & Forster, TIG Holdings, The Resolution Group and co-created ICICI Lombard (India) with ICICI Bank: 1997 1999 Fairfax privatized Odyssey Re, Northbridge and established Fairfax Brasil in 2008 Further series of acquisitions made in post 2008: Bank of Ireland, BlackBerry Zenith, National Insurance, General Fidelity, Brit Insurance, Polish Re, First Mercury, Hartville Group, Thai Reinsurance Public Company, American Safety Insurance Holdings Fairfax acquired 73% stake in TCIL in 2012 and continues acquisitions in India through TCIL (IKYA, Sterling) Source Data: http://www.fairfax.ca Acquisition Record 4
History Thomas Cook is widely acclaimed as the Founder of World Tourism Inventor of first package tour (1841) Designed the first holiday brochure (1858) Conceptualized first Travellers Cheque (1874) In 1881, Thomas Cook commenced its India operations, (Mumbai) and since then Thomas Cook India Ltd has been the leading integrated Travel and Financial services Company Post an open offer in Aug 2012, TCIL became part of Fairfax Group, Canada TCIL Corporate Profile Lines of Business Thomas offers a broad spectrum of services Foreign Exchange services Leisure Outbound Travel Leisure Inbound Travel Corporate Travel Meetings, Incentives, Conferences & Events (MICE) Domestic Travel E-Business Others Visa, Insurance, Centre of Learning Network & Reach Leading integrated Travel & Travel Related Services Network 233 locations (18 airport counters) 98 Cities & Towns with branches Franchises- 111 Gold Circle Partners PSAs- 165 (Preferred Sales Agents) Caters to over 180,000 leisure travellers, 1.6 mn foreign exchange transactions, 400+ Corporate client base together generating an annual turnover of over USD 3.7 bn Awards & Achievements Best Tour Operator Outbound: CNBC AWAAZ Travel Awards 2014 & 2013 Best Company providing Foreign Exchange : CNBC AWAAZ Travel Awards 2014 Superbrand 2014 & 2013 by consumers for excellence in travel services Best Tour Operator by Lonely Planet Travel Awards 2013 Retailer of the Year Leisure & Holidays by ET NOW 2013 5
Car, Hotel, Rail Off-shore travel management Meet & assist services/consulting MICE: Meetings, Incentives, Conferences & Events Meetings, Conferences, Events Inbound Destination Management Leisure, Cruises, Charters, MICE Online Module Corporate Implants Service Excellence Centre MNCs, India Corporates, SME E- business & 24X7 Call Centre to facilitate faster and seamless sales of tickets, holiday packages, foreign exchange, insurance www.thomascook.in: End to end travel & financial services portal Mobile website Integrated Tablet app for Sales Team Online Forex Store & Forex on Mobile CRM (Customer Relationship Management): Central repository for TCIL customer interactions Integrated Platforms (Operations & Sales): Corporate Booking Tool, Corporate Travel Module, Click to Book, Mudra for Forex, Travel Assist for Inbound Business SERVICES Domestic & International Ticketing E-BUSINESS & TECHNOLOGY International Currencies (26) Travellers Cheques, Drafts (American Express) Wire transfers Inward & outward remittances (Money Gram, Xpress Money) Multicurrency Borderless Prepaid Card (Master Card) Incredible India Card (INR prepaid card for Inbound travellers Yes Bank) International & Domestic Leisure Travel- Group (GIT), Personalized Holidays, Cruises, Luxury - Indulgence, Hotels & Rail, Sports Holidays, Youth Rock On, Adventure, Students - Travel & Learn BUSINESS TRAVEL Wholesale: Banks & Money changers Corporate Houses Retail: Leisure/ Medical/Education Travel Airport: 18 counters LEISURE FOREX Largest Integrated Travel Services Company Travel Services: Visas Insurance (Alliance with ICICI Lombard) Overseas education counseling and immigration facilitation Centre of Learning: Certificate Courses in Tourism Management (Domestic & International Tours) First Recognized Tourism MBA by Pondicherry University IATA Foundation/Consult ant courses Corporate Training Tourism Board Training Business wise Top line Contribution Foreign Exchange Corporate Travel Inbound Leisure Outbound MICE Others 3% 6
14,000 12,000 10,000 8,000 6,000 4,000 2,000-25.0% 20.0% 15.0% 10.0% 5.0% Revenue 2,751 3,410 4,105 4,405 4,528 Performance TCIL Growth 8,536 CY 2009 CY 2010 CY 2011 CY 2012 CY 2013 13.3% 14.1% TCIL ROCE IKYA 18.0% 17.6% 19.3% 1,800 1,600 1,400 1,200 1,000 800 600 400 200 2000 1500 1000 500 0-500 - 736 1,093 EBITDA 340 1,254 1,223 1,280 CY 2009 CY 2010 CY 2011 CY 2012 CY 2013 169 TCIL 736 350 IKYA All amounts in INR mn Quarterly Free Cash 1352 753 170 Mar June Sept Dec 1798 1168 0.0% CY 2009 CY 2010 CY 2011 CY 2012 CY 2013-1000 -1500-889 -1065 YTD 2012 YTD 2013 YTD2014 7
History Established in 2007; is the fastest growing HR solutions company in India, with specialized service offerings in TCIL acquired a 74.85 % stake (on a fully diluted basis) in IKYA Human Capital Solutions Ltd (IKYA) in May 2013 Ajit Isaac, Chairman and Managing Director has transformed IKYA from an HR services company into a diversified provider of business services IKYA Company Profile Lines of Business HR Services HR Outsourcing General Staffing, Payroll, Compliance Consulting Search, Recruitment Managed Services Training & Development IT Services IT Staffing Application Development Asset Management Industrial Assets Facility Management Food & Hospitality & Security Services Network & Reach Group Headcount : 80,000+ Consolidated Client Base of 850+ Pan India presence with 34 offices across 22 cities along with operations in Middle East and South East Asia 110 million sq. ft. of real estate under management Serving over 1.4 million meals a month through Catering Services Placement linked skill training programs for more than 10,000 youths p.a. Awards & Achievements Largest Technology staff augmentation company in India 9500+ consultants specializing in 450+ skill sets 7 ISO certified lines of businesses Accorded Largest Staffing Firms status by Staffing Industry Analysts 300 recruiters to meet the requirements of 400 + clients 8
Sterling Holidays Company Profile History Sterling Holidays & Resorts India Limited; The pioneer in vacation ownership and a leading leisure hospitality company in India, incorporated in 1986 The Company is led by Ramesh Ramanathan current Managing Director who was one of the pioneers of Vacation Ownership in India TCIL announced its merger with Sterling Holiday Resorts (India) Ltd in Feb, 2014; the transaction is expected to close by Q1 2015 Lines of Business Delivers great holiday experience through Vacation Ownership: 3rd generation contemporary product modeled on the international points system Hotel Stays & Holiday Packages : For Individuals & Groups MICE Conferences Network & Reach 19 Resorts (5 are upcoming resorts) 16 Destinations 1512 Rooms (1109 are owned rooms) 4000 RCI Resorts worldwide Land Bank Network spreading across ~150 acres Mixed use model: time share+ FIT+ MICE Revenue upside: potential to generate significant cash flows upfront Sales Network extended to 12 offices & 20 DSAs Awards & Achievements 5 RCI Crowned Resorts Winner of Certificate of Excellence by Tripadvisor in 2013 Winner of World Travel Brands in 2012 9
Research & Technology At TCIL, we believe in research & analysis and have tracked trends and consumer behaviour to deliver impactful solutions- Borderless Prepaid Multicurrency Forex Travel Card - the first by a non-bank in India Incredible India Card a prepaid Rupee Card in partnership with Yes Bank & Ministry of Tourism targeting the Inbound segment and returning Indian traveler Forex On the Go- via call, sms or a tweet! Also, an Online Forex Store & Forex-on-Mobile Tablet App a handy tool to equip our frontline holiday sales teams with virtual tours, detailed itineraries, travel tips and booking capabilities. Business Travel Solutions: Corporate Booking Tool, Corporate Travel Module, Click to Book Research: Disha a platform for research in the field of tourism via TCIL s Centre of Learning (papers covered tourism, conceptual developments and articles with practical application to tourism segments) Through The Crystal Ball Online Survey on emerging trends for India s Gen Next traveler 10
THANK YOU CONFIDENTIAL Presentation by Thomas Cook (India) Ltd Date of presentation : August 4, 2014 This presentation is solely for the use of Thomas Cook (India) Ltd. No part of it may be circulated, quoted, or reproduced for distribution and/or used by any party, outside the organization without prior written approval from Thomas Cook (India) Ltd. This material was prepared and used by Thomas Cook (India) Ltd for an oral presentation, it is not a complete record of the discussion. Copyright 2014 Thomas Cook India Ltd
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