Page 1 of 12 TECHNICAL DATA SHEET w w w. e l m o u r a d i. c o m Sales & Marketing Department- El Mouradi Hotels : +216 73 246 355 - Fax: +216 73 246 250 E-mail : crm@elmouradi.com T D S. V 3 / 2 0 1 4
Last Up Date: 18-11-2014 Page 2 of 12 GENERAL INFORMATION Address: Zone touristique kantaoui Telephone: (+216) 73246500 City: 4089 Hammam Sousse Fax: + (216) 73 246 520 / 73 246 530 Province: Sousse Web Site: www.elmouradi.com Country: Tunisie Email: info.palace@elmouradi.com Category: 5 stars Central Commercial Director : Mr. Anis SEHILI anis.sehili@elmouradi.com Product Director : Mr. Kais ROBBANA product@elmouradi.com Customer Relation : Mme. Najet LAHOUAR crm@elmouradi.com Groups & Incentives : Mr. Skander Hammami incentives@elmouradi.com Hotel Manager : Mr Zied Fédhila mgt.palace@elmouradi.com Assistant Manager : Mr Lotfi M BAREK info.palace@elmouradi.com Reservation Manager : Mme Raja Mazouz res.palace@elmouradi.com Billing Department : Mr. Bassem Boutoub Compta1.palace@elmouradi.com Front Desk Manager : Opening Date : 1995 Year Constructed: 1993 Last Renovation: 2012 Rooms Common Area 515. Beds: 1030 Rooms: 515 Floors : 4 Elevator: 04 Voltag: 220 v European two Pin Plugs.. Total Ground Area : 100,000 m2 Total Green Area : 35,000 m2 LOCATION AND POINTS OF INTEREST KM. KM. By Plane 0 Direct access to the beach 30 Habib Bourguiba Monastir Airport 2 El kantaoui Golf course 30 Aéroport Hammamet Enfidha 2,5 Port el kantaoui 68 City et kairouan 10 Sousse downtoun 60 City et Mahdia 5 Hammam-sousse 75 Hammamet yasmine 10 Museum and Medina of sousse 138 Tunis 10 Great mosque of sousse 140 Tunis carthage tunis airport High resolution photos are available on: www.elmouradi.com/photos
Total Rooms Added Charge *Maximum possible number of Extra Beds Last Up Date: 18-11-2014 Page 3 of 12 HOTEL LAYOUT Superior Rooms Double Rooms Triple Rooms Quadruple Rooms Area (m²) 21m2 21m2 24 m2 29 m2 Quantity 36 416 40 8 Pool View yes 88 88 15 Garden View 19 227 21 2 Pool and Sea View yes 17 101 101 4 6 Mountain View King Size Bed 3 1 46 6 14 Twin Bed 14 18 55 82 213 4 15 21 6 2 Single Bed 1 Baby Cot Extra Beds * yes 118 88 246 4 15 21 6 2 Full Bathroom 17 19 101 88 227 4 15 21 6 2 Separate WC 17 19 101 88 227 4 15 21 6 2 Balcony 17 19 101 88 227 4 15 21 6 2 Terrace 101 88 227 4 15 21 6 2 Hair Dryer 17 19 101 88 227 4 15 21 6 2 Telephone (External Line) yes 17 19 101 88 227 4 15 21 6 2 Telephone (Switch Board) Central Air Heating 17 19 101 88 227 4 15 21 6 2 Central Air Cooling 17 19 101 88 227 4 15 21 6 2 Individual Split Air Conditioning ADSL Internet Wifi 17 19 Radio Radio on TV Satellite TV 17 19 101 88 227 4 15 21 6 2 Remote Control 17 19 101 88 227 4 15 21 6 2 Mini-Fridge Mini-Bar yes 17 19 101 88 227 4 15 21 6 2 Fitted Carpet 101 88 227 4 15 21 6 2 Tiled Floor Safety Box 17 19 101 88 227 4 15 21 6 2 Connecting Rooms 4 4 14 32 6 Disabled Rooms no Non Smoking Rooms no Total Rooms Added Charge Single Bungalows Double Bungalows Triple Bungalows Quadruple Bungalows
Last Up Date: 18-11-2014 Page 4 of 12 Area (m²) Quantity Pool View Garden View Sea View Sahara View Mountain View King Size Bed Twin Bed Single Bed 1 Baby Cot Extra Beds* Full Bathroom Separate WC Balcony Terrace Hair Dryer Telephone (External Line) Telephone (Switch Board) Central Air Heating Central Air Cooling Individual Split Air Conditioning ADSL Internet Wifi Radio Radio on TV Satellite TV Remote Control Mini-Fridge Mini-bar Fitted Carpet Tiled Floor Safety Box Connecting Rooms Disabled Rooms Non Smoking Rooms * Maximum possible number of Extra Beds
Total Rooms Added Charge Last Up Date: 18-11-2014 Page 5 of 12 Junior Suites (1 bedroom+1 living room) Junior Suites (2 bedroom+1 living room) Senior Suites Mini Suites Presidential Suites Apartments Area (m²) 29 m2 32m2 26 m2 131m2 Quantity 4 6 4 1 Bedrooms 1 1 1 2 Bathrooms 1 1 1 2 Living Area 1 1 1 1 Study Area Kitchen 1 1 Dressing Area Pool View yes yes yes yes Garden View Sea View yes yes yes yes Sahara View Mountain View King Size Bed yes yes yes yes Twin Bed Single Bed 1 Baby Cot yes yes yes yes Extra Beds* yes yes yes yes Separate Toilet yes yes yes Balcony Terrace yes yes yes yes Hair Dryer yes yes yes yes Telephone (External Line) yes yes yes yes Telephone (Switch Board) Central Air Heating yes yes yes yes Central Air Cooling yes yes yes yes Individual Split Air Conditioning ADSL Internet Connection WIFI yes yes yes yes Radio Radio on TV Satellite TV yes yes yes yes Remote Control yes Mini-Fridge Mini-bar yes yes yes yes Carpet yes yes yes yes Tile Safety Box yes yes yes yes Connecting Rooms no Disabled Room no no no yes Non Smoking Room no no no no
Last Up Date: 18-11-2014 Page 6 of 12 RESTAURANTS AND BARS Opening Periods Service hours Maximum Capacity Air Cond. Indoor Outdoor Music Non Smoking* WIFI RESTAURANT MIMOSA 06h00 to 11h00 12h30 to 14h00 18h30-21h15 550 yes yes no yes yes no RESTAURANT A LA CARTE EL FELL 19h00 to 23h00 100 yes yes no yes yes no RESTAURANT COFFEE «SHOP» 12h30 to 17h00 50+100(terr ace) yes yes Yes terrace yes no no BEACH RESTAURANT Summer season 9h00 to 17h00 300 No no yes yes no no BAR SALON «CAMELIA» 8h00 to 00h00 150 yes yes Yes terrace yes Yes partly yes PIANO BAR «DAHLIA» 18h00 to 02h00 50 yes yes no yes no yes BAR «EQUINOX» 16h00 to 00h00 110 yes yes no yes no no POOL BAR Summer season 9h00 to 17h00 Pool area no no yes yes no no CAFE LES JASMINS 15h00 to 23h00 40+40 terrace yes yes Yes terrace yes no no NIGHT CLUB «LE PALACE *Yes/No/Partially 22h00 to 2h00 280 yes yes no yes no no BUFFET RESTAURANT MIMOSA Service Hours Type Show Cooking BREAKFAST 06h00 to 11h00 Buffet yes LUNCH 12h30 to 14h00 Buffet yes DINNER 1 er service : 18h30-19h45 2 ème service : 20h00 21h15 Buffet yes Guests with Half Board may exchange Dinner for Lunch....YES X...NO
Last Up Date: 18-11-2014 Page 7 of 12 Beach & Pools Pools Added Charge Indoor (Winter Season) Outdoor Quantity 1 1 Salty Water Fresh water 1 1 Heated (Period) Area (m²) 160m2 900m2 Length/Width (m) Irregular shape Irregular shape Depth (Min./ Max.) (m) 1.50 / 1.60 0.90/2.00 Shape (Irregular, Olympic, Circular) Irregular irregular Children Pool 1 Area (m²) 113m2 Length/Width (m) / Diameter (m) 12 Depth (Min. / Max.) (m) 05.50/0.50 Children Section 1 Area (m²) Length/Width (m) / Diameter (m) 10m2 Irregular shope Depth (Min. / Max.) (m) 0.50/0.50 Whirlpool Section Separated Additional Facilities Added Charge Indoor Pool Outdoor Pool Beach Parasols yes yes Sun beds Yes Yes yes Mattresses Yes Yes yes Towel Rental 10tnd/ deposit Yes Yes yes Lifeguard (hours) 8-18h00 Yes Yes yes Showers in Pool Area Yes Yes yes RECEPTION
Last Up Date: 18-11-2014 Page 8 of 12 On-Call Doctor yes Chemist yes On-Call Physician no CURRENCY EXCHANGE Infirmary 24h/24 yes SAFETY BOX (, Free) yes Pharmacy Payments Accepted VISA yes DINERS CLUB yes MASTER CARD yes AMEX yes EUROCARD yes TRAVELLERS CHEQUES yes OTHER SERVICES Service Hours/Periods Servi-Express 700 Line Room Service Security Staff Central Cooling Central Heating 24hours 24hours 24hours Yes yes ACTIVITIES Children s Facilities Available Added Charge Animation Programs Available Children s Activities yes No Daytime Activities yes No Babysitter (On Request) On request 10 tnd/hour Evening Programs yes No Mini Club 5 to 12 years yes no Dancing to Live Music yes No Club Teenager 13 to 17 Years No - Professional Shows (Occasional) Yes Mini Disco From 20h30 till 21h00 No Dance Classes (Occasional) yes No Added Charge Beach Party (Summer Season) Yes Yes CONFERENCE AND MEETING ROOMS
Last Up Date: 18-11-2014 Page 9 of 12 Dimensions Capacity as per Set Up WIFI Name Length/Width/Height (m) m 2 Cocktail Banquet Theatre Class room U Style CARTHAGE 38.20* 23..18*4.25 884 650 480 780 300 180 yes CARTHAGE VIP 19.60*6.95*3.50 136 65 30 30 no EL BOUSTENE 19.70*18.00*3.00 355 280 220 350 160 60 yes WELLBEING Thalasso X SPA Thermal Beauty Center Services Hours Added Charge Turkish Bath Body scrub Sea Weed Mask Deep Heat Seaweed Body Wrap Sauna Fitness Center FACIAL TREATMENTS Specific Facial treatment Basic Facial Treatment Facial Mask Facial Massage HANDS & FEET TREATMENTS Esthetical Manicure or Pedicure French Manicure Hands or Feet Varnish BODY TREATMENTS Body Refresher Specific Body Scrub Basic Body Scrub HAIR REMOVAL TREATMENTS Facial Arms Under Upper Lip Brow / Forehead Arms Under Arms Bikini Line Pubic Hair Full Leg Lower Leg Full Body 30mn 10mn 30mn 60mn 40mn 40mn 30mn 15mn 10mn 30mn 15mn 10mn 25mn 15mn 30mn 30mn 1h15mn Yes
Page 10 of 12 GENERAL AND RECREATIONAL FACILITIES GENERAL FACILITIES In Hotel On Site Dist. Km. In Front of Hotel Added Charge RECREATIONAL FACILITIES (CLUB HOUSE) In Hotel On Site Dist. Km. Added Charge Business Center Yes Yes Sports Activities Laundry Service Yes yes Table Tennis Yes no Parking Yes No Tennis Racquet s yes yes Travel Agency Rep. Yes no Tennis Court (quick) yes Boutique/ Souvenirs /Bookstore Mini-Market Yes yes Tennis Court (Sand) Supermarket No yes 0.500m yes Football Court Pro. no Shopping Center no 0.500m yes Football Court Amateur no Basketball Court no Volleyball Court French Bowls yes Archery yes Transport Rifle Shooting no Taxi Station Mini-Golf yes Bus Station Golf Course no Sea Activities Beach Volleyball yes Other Windsurfing yes yes Car Rental Pedal-Boat yes yes Motorcycle Rental Canoe yes yes Bicycle Rental Jet Ski yes yes Water Ski yes yes Kayak yes yes Pets Accepted Catamaran yes 2km Sailing yes 20tnd Scuba Diving yes 1km yes Fishing yes 1.8km yes Deep Sea Fishing Outdoor Activities Horse Riding yes 0.2km yes Camel Riding yes 0.8km yes Quads yes 0.8km yes Indoor Activities Bridge Room yes Pottery Workshop yes Brassware Workshop yes Billiards yes yes Video Games Baby Foot Darts Social Games Night Life Activities Pubs Night Club yes Casino Flood Lights Sales & Marketing Department- El Mouradi Hotels : +216 73 246 355 - Fax: +216 73 246 250 E-mail : crm@elmouradi.com
Last Up Date: 18-11-2014 Page 11 of 12 SATELLITE TV CHANNELS Channel Number Channel Name Language Information 01 CC TV 4 CHINOIS 02 RAI 3 ITALIEN 03 BBC WORLD ANGLAIS 04 ALGERIE ARABE 05 SAT 1 ALLEMAND 06 TV E ESPAGNIOL 07 RUSSIA 1 RUSSE 08 WATANIA 1 ARABE 09 TF1 FRANCAIS 10 TV 5 MONDE FRANCAIS 11 ARD ALLEMAND 12 ZDF ALLEMAND 13 TVP POLONIA POLONAIS 14 WATANYA 2 ARABE 15 MBC 2 ANGLAIS 16 NESSMA TV ARABE 17 EL HIWAR ETTOUNSI ARABE 18 PTC SERBE SERBE 19 BVN NEDERLAND 20 HANNIBAL ARABE 21 FRANCE 24 ARABE 22 RTL ALLEMAND 23 EUROSPORT ALLEMAND 24 MBC 1 ARABE 25 MBC 4 ARABE 26 MBC DRAMA ARABE 27 MBC 3 ARABE
Last Up Date: 18-11-2014 Page 12 of 12 SITUATION El Mouradi Palace is located in the heart of the resort of Port El Kantaoui, alongside a superb beach and facing a 36-hole golf course while the town of Sousse is 10 kilometres away. Monastir s Habib Bourguiba airport is 35 kilometers away, the resort of Yasmine Hammamet 70 kilometres away and Tunis-Carthage international airport 140 kilometres away. ACCOMMODATION The hotel has 452 double rooms, 40 triple rooms, 8 quadruple rooms, 4 junior suites, 10 suites and 1 presidential suite. All rooms are air conditioned, have a terrace or balcony and full bathroom with separate toilet, direct-dial telephone, satellite TV, hair dryer, mini bar and safe. RESTAURANTS AND BARS The hotel offers a wide choice of restaurants and bars: Les Mimosas for buffet-style dining, the El Fell à la carte restaurant, El Bahia pizzeria and beach restaurant as well as the Camelia bar, Dahlia piano bar and a poolside bar. Its also has a Moorish café, Le Jasmin, and Le Palace night club. ACTIVITIES AND LEISURE Two outdoor pools, one for adults and the other one for children, a covered pool with Jacuzzi and a children s area. The hotel offers a wide choice of leisure activities: three tennis courts two of which are floodlit, petanque, darts and beach volleyball as well as water sports: windsailing and sail boats. Daytime and evening entertainment programs, a mini club for children (5-12 years) and a keep fit centre with fitness room, massages, hammam and sauna. Pottery and Brassware workshops are available. SEMINARS AND CONGRESSES The hotel has a congress centre which includes one large room, the Carthage, accommodating up to 750 people, and four modular sub committee rooms. All the rooms have high performance audiovisual equipment plus an experienced team of technicians. A business centre and private car park are available to guests.