LIST OF ISO 9001 CERTIFIED ENTITIES Company Entity Country Area of activity Type of 1 Arius France Leasing with Services ISO 9001 Designe and provision of services related to the rental and management ot technological assets 2006 2 Arval France Leasing with Services ISO 9001 Vehicle leasing 1998 3 Arval Birmingham United Kingdom Leasing with Services ISO 9001 Vehicle leasing 1996 4 Arval Italy Leasing with Services ISO 9001 Vehicle leasing 2001 5 BNP Paribas Real Estate United Kingdom Real Estate Services ISO 9001 Business real estate consulting 1999 6 Banca Nazionale del Lavoro (BNL) Italy BNL Banca Commerciale ISO 9001 Funding and foreign exchange 1999 7 Banca Nazionale del Lavoro (BNL) Italy BNL Banca commerciale ISO 9001 Professional Training Service 2007 8 Banque Internationale pour le Commerce et l'industrie (BICI) Dakar Sénégal International Trade ISO 9001 Trade finance (documentary transactions) 2003 9 Banque Internationale pour le Commerce et l'industrie (BICI) Abidjan Côte d'ivoire International Trade ISO 9001 Trade finance (documentary transactions) 2009 10 Banque Internationale pour le Commerce et l'industrie (BICI) Libreville Gabon International Trade ISO 9001 Trade finance (documentary transactions) 2009 11 Banque Malgache Océan Indien (BMOI) Antanarivo Madagascar International Trade ISO 9001 Trade finance (documentary transactions) 2001 12 Banque Marocaine pour le Commerce et l'inductrie (BMCI) Casablanca Morocco International Trade ISO 9001 Trade finance (documentary transactions) 2000 13 BMCI Bourse (filiale BMCI) Morocco International Trade ISO 9001 Market Intermediation 2007 14 BNP Paribas St Denis de la Réunion La Réunion Commerce international ISO 9001 Trade finance (opérations documentaires) 2001 15 BNP Paribas El Djazair Alger Algérie Commerce international ISO 9001 Trade finance (opérations documentaires) 2011 16 BNP Paribas New York USA Other services ISO 9001 Production Servicies 2008 17 BNP Paribas France Retail bank in France ISO 9001 Data retrieval centre 1999 18 BNP Paribas France Other services ISO 9001 Document publishing 2001 19 BNP Paribas Private Bank France Private Management ISO 9001 Private authorised management 2004 20 BNP Paribas Hong Kong China International Trade ISO 9001 Trade finance (documentary transactions) 2000 21 BNP Paribas Technologies and Processes France Other services ISO 9001 Group production and IT services 1998 22 BNP Paribas Retail Bank France Retail bank in France ISO 9001 Cash Management : Structuring and implementation 2002 23 BNP Paribas Retail Bank France Retail bank in France ISO 9001 Cash Management : client services 2001 24 BNP Paribas Mumbai India International Trade ISO 9001 Global Trade Finance Opérations (regional platform back-office) 2011 25 BNP Paribas Cairo Egypt International Trade ISO 9001 Trade finance (documentary transactions) 2010 26 BNP Paribas French Retail Bank France International Trade ISO 9001 Trade finance (documentary transactions) 1999 27 BNP Paribas Technologies and Processes France Other services ISO 9001 Organisational advisory services (ISO) 2000 28 BNP Paribas Singapore Malaysia International Trade ISO 9001 Trade finance (documentary transactions) 2000 29 BNP Paribas Singapore Malaysia Commodity Finance Operational Center ISO 9001 Commodity Finance Operational Center 1999 30 BNP Paribas Singapore Malaysia Cash Management+customer accounts services ISO 9001 Cash Management+customer accounts services 2006 31 BNP Paribas Suisse Geneva Switzerland Private Management ISO 9001 Securites and cash management 2005 32 BNP Paribas Suisse Geneva Switzerland Private Management ISO 9001 Business Continuity Management 2011 33 BNP Paribas Retail bank France Retail bank in France ISO 9001 Expert Service and Consumer Relations 2007 34 BNP Paribas International Retail Bank France Other services ISO 9001 Organisational advisory services(emerging Overseas Markets) 2006 35 BNP Paribas Technologies and Processes France Other services ISO 9001 Center of operationnel drop of helpard Monitoring 2008 36 BNP Paribas Asset Management France Securities ISO 9001 Management of legal engeneering and administration services for third parties 2005 37 BNP Paribas Assurance France Insurance ISO 9001 Insurance business 2003 38 BNP Paribas Factor France Retail bank in France ISO 9001 Factoring 2004 39 BNP Paribas Fund Services France Securities ISO 9001 Management of OPCVMs and institutional portfolios 2002 40 BNP Paribas Gulf Cooperation Countries (Gulf countires) Bahrein Other services ISO 9001 Treasyry & fixed income, investment operations, means of payments 2005 41 BNP Paribas Lease Groupe France Other services ISO 9001 Quality management 2003 42 BNP Paribas Méditerrannée Casablanca Morocco Other services ISO 9001 Business Process 2011 43 BNP Paribas Partners for Innovation France Other services ISO 9001 IT operations 2005 44 BNP Paribas Securities Services (BP2S) France Securities ISO 9001 OPCVM Custodian Department 2001 45 BNP Paribas Service Epargne Entreprise France Other services ISO 9001 Business Savings and Retirement 2003 46 Cardif Taiwan Taiwan Insurance ISO 9001 Insurance business 2004 47 Cardif Stuttgart Germany Insurance ISO 9001 Insurance business 2004 48 Cardif Italy Insurance ISO 9001 Claims Management Area 2009 49 Cardif Madrid Spain Insurance ISO 9001 Claims Management Area (Life insurrance) 2012 50 Cardif Madrid Spain Insurance ISO 9001 Claims Management Area (Others Insurance Risks) 2012 51 Cardif Pinnacle United Kingdom Insurance ISO 9001 Insurance business 1994 52 CETELEM - BNP Paribas Personal Finance France Financial Services for Individuals ISO 9001 Consumer service 2006 53 CETELEM - BNP Paribas Personal Finance France Financial Services for Individuals ISO 9001 Center Customer Relation Commercial credit 2011 54 CETELEM - BNP Paribas Personal Finance France Financial Services for Individuals ISO 9001 Automobile Market Management 2005 55 CETELEM - BNP Paribas Personal Finance France Financial Services for Individuals ISO 9001 Distribution 2002 56 CETELEM - BNP Paribas Personal Finance France Financial Services for Individuals ISO 9001 Studies on and management of Real Estate Financing 2002 57 CETELEM - BNP Paribas Personal Finance France Inssurance ISO 9001 Insurance 2007
58 CETELEM - BNP Paribas Personal Finance (Banco CETELEM) Lisbonne Portugal Financial Services for Individuals ISO 9001 Consumer service 2009 59 Cortal Consors France Other services ISO 9001 Informatic & Editique 2001 60 Cortal Consors France Personal investissements and on-line trading ISO 9001 Institutional Partners relationship 2004 61 Crédit Moderne Océan Indien (CETELEM Group - BNP Paribas Personnal Finance) Reunion Island Financial Services for Individuals ISO 9001 Consumer credit 2006 62 FACET (CETELEM Group - BNP Paribas Personal Finance) France Financial Services for Individuals ISO 9001 Consumer credit 2005 63 Findomestic (CETELEM Group - BNP Paribas Personal Finance) Italy Financial Services for Individuals ISO 9001 Consumer credit 2001 64 GAM France Other services ISO 9001 Corporate food services for BNP Paribas 2003 65 Protection 24 France Other services ISO 9001 Remote monitoring services 2008 66 TEB (Turc Ekonomic Bankasi) TEB Turkey Other services ISO 9001 TEB customer and Branch Services and Banking Operations 2006 67 TEB (Turc Ekonomic Bankasi) TEB Turkey Other services ISO 9001 Group Human resources services 2006 68 Union de Creditos Immobiliarios (UCI) Spain Financial Services for Individuals ISO 9001 Research and management of Real Estate Financing 2001 69 Union de Creditos Immobiliarios (UCI) Lisbonne Portugal Financial Services for Individuals ISO 9001 Research and management of Real Estate Financing 2007 70 Union des banques pour le Commerce et l'industrie (UBCI) Tunis Tunisia Other services ISO 9001 Electroniic banking services 2012 71 Union des banques pour le Commerce et l'industrie (UBCI) Tunis Tunisia International Trade ISO 9001 Trade finance (documentary transactions) 2002
LIST OF ISO 20000 CERTIFIED ENTITIES Company Entity Country Area of activity Type of BNP Paribas Technologies and Processes - ITPS France Other services ISO 20000 Group production and IT services 2007 BNP Paribas Partners for Innovation Technologies and Processes France Other services ISO 20000 IT exploitation 2009 BNP Paribas Partners for Innovation Technologies and Processes Switzerland Other services ISO 20000 IT exploitation 2011 BNP Paribas Suisse Technology and Process - ITPS Switzerland Other services ISO 20000 IT Production Services 2007 BNP Paribas Fortis I & O Belgium Other services ISO 20001 Production and IT services 2011 Cortal Consors IT Department France Other services ISO 20000 Production and IT services 2008
LIST OF ISO 14001 CERTIFIED BNP PARIBAS GROUP ENTITIES Société Pays Area of activity Type of 1 BNP Paribas Real Estate United Kingdom Real Estate Services ISO 14001 Business real estate advisory services 2005 2 BNP Paribas Fortis Belgium Real Estate Services ISO 14001 Facility Management 2011 3 BNP Paribas France French Retail Banking ISO 14001 "Accueil et Services" program (agencies) & Private Bankings Centers 2008 4 Arval Italia Service lease ISO 14001 Car leasing 2007 5 Arval Great Britain Service lease ISO 14001 Car leasing 2009 6 Arval Nedelands Service lease ISO 14001 Car leasing 2009 7 Arval Hungaria Service lease ISO 14001 Car leasing 2011 8 Arval France Service lease ISO 14001 Car leasing 2011 9 BNP Paribas Factor France Franch Retail Banking ISO 14001 Factoring 2009 10 TEB (Turc Ekonomic Bankasi) Turkey International Retail Banking ISO 14001 Green Banking (agencies) 2009 11 BNP Paribas France French Retail Banking ISO 14001 Desktop Publishing 2010 12 CETELEM - BNP Paribas Personal Finance France Automobile ISO 14001 auto financing 2010 13 BNP Paribas Partners for Innovation France Other services ISO 14001 data centers and IT work stations 2010
LIST OF ISO 27001 CERTIFIED ENTITIES Company Entity Country Area of activity Type of Cardif do Brazil Sao Paulo Brazil Insurance ISO 27001 IT safety 2008 Fortis Bank Poland French Retail BankingISO 27001 IT safety 2008 BNP Paribas Partners for Innovation France Others services ISO 27001 IT safety 2012
LIST OF ISO 10002 ENTITIES (certificate of compliance) Company Entity Country Area of activity Type TEB (Turc Ekonomic Bankasi) TEB Turkey Other services ISO 10002 Customer satisfaction - complaints handling 2009
LIST OF OHSAS 18001 CERTIFIED ENTITIES Company Entity Country Area of activity Type of BNP Paribas Real Estate Agencies Great Britain Real Estate Services OHSAS 18001 Business real estate advisory services : Health & Safety 2007
LIST OF CMMi CERTIFIED BNP PARIBAS GROUP ENTITIES Company Entity Country Area Type of Level Business activities covered Certifie BNP Paribas Cortal Consors Cortal Consors IT Corporate Development (Personal Investors) France, Germany IT CMMI 2 Project Maintenance 2009 BNP Paribas WM Wealth Management (ex WMI) Singapore IT CMMI 2 Project Maintenance 2010 BNP Paribas BPCB Corporate and Investment Banking - ITO Corporate Banking Germany, Bulgaria, ITHong CMMI Kong, India2 Project Maintenance 2011 BNP Paribas FI Corporate and Investment Banking - Fixed Income IT (FI IT) France, UK IT CMMI 2 Project Maintenance 2010 BNP Paribas CMT Corporate and Investment Banking - ITO Capital Market Transversal (CMT) France, UK, India IT CMMI 2 Project Maintenance 2010 BNP Paribas BPCB Asie Corporate and Investment Banking - Asia Pacific Technology BPCB Singapore, India, Hong IT Kong CMMI 2 Project Maintenance 2009 BNP Paribas Personal Finance Personal Finance (Etude et gestion des crédits immobiliers et consommation) France IT CMMI 2 Project Maintenance 2010 BNP Paribas Leasing Solutions BNPP Leasing Solutions (BPLS) - ex Lease Group France IT CMMI 2 Project 2010 BNL Banca Nazionale del Lavoro (BNL) Italy IT CMMI 2 Project Maintenance 2009 BNP Paribas MED IT BNPP Méditerranée IT Morocco IT CMMI 2 Project 2009 BNP Paribas FI Corporate and Investment Banking - Fixing Income IT - Territoire New-York, Jersey city North America IT CMMI 2 Project 2011 GEOJIT Geojit Technologies (Personal Investors) India IT CMMI 3 Project Maintenance 2009 BNP Paribas BP2S Securities Services (BP2S) IT France, UK, Luxembourg, IT CMMI India, Portugal 3 Project Maintenance 2010 BNP Paribas CIB ITO BPCB ITFFM Paris, Hong Kong IT CMMI 3 Project Maintenance 2011 BNP Paribas RBIS ITME France IT CMMI 3 Project Maintenance 2010 BNP Paribas RBIS DSI BDDF France IT CMMI 3 Project Maintenance 2011 BNP Paribas ITG SIT ITGS France IT CMMI 3 Project Maintenance 2010 BNP Paribas ALMT IT FMF ALMT North America US, Canada, Brasil IT CMMI 4 Project Maintenance 2010