Elisa Veli-Matti Mattila
Elisa, unique telecom operator Key figures 2015 1.57 billion (1.55) revenue 2015 243 million (223) profit for the period 2015 4.74 million (4.73) mobile subscriptions, Finland and Estonia 2015 533,900 (557,400) fixed broadband subscriptions 2015 2.3 million customers Over 200 000 shareholders 4,100 (4,100) Elisa employees in over 50 locations in Finland, and in 15 countries abroad 196 million (191) capital expenditure investments 2015 #1 Finland #2 Estonia
Globally available services Market leader in Finland Elisa Estonia: best mobile coverage 99 % Telenor partner network: all voice and data solutions in the Nordic countries Vodafone partner network: a leading global mobile operator
Strategy execution Build value on data Accelerate new service businesses Improve performance through customer intimacy and operational excellence
Strategy execution Build value on data Accelerate new service businesses Improve performance through customer intimacy and operational excellence
Mobile technology provides continuously higher performance 3G WCDMA 4G basic HSPA 14 Mbps LTE HSPA+ 21 Mbps basic LTE 100 Mbps DC-HSPA 42 Mbps better devices 150 Mbps MIMO 84 Mbps 2 carrier aggregation 300 Mbps 4C-HSPA 168 Mbps 3 carrier aggregation 450 Mbps 5G 10 Gbps, 1 ms 100x devices
Coverage of 3G&4G networks have been built rapidly Elisa has the widest 4G coverage in Finland, coverage over 98 % of population Subscriptions of up to 300 Mbit/s available in many cities Elisa has been the first operator in Finland piloting the speed of 450 Mbit/s in its commercial mobile network elisa.fi/vertaaverkkoja *Source: ECE Ltd elisa.fi/kuuluvuus 1/2007 1/2016
The center of gravity has shifted to 4G
Unique speed based pricing Mobile customers by data speed categories in 3Q14 Customers are willing to pay more for higher speeds Speed based pricing enhances stickiness of mobile networks 60 40 20 0 % +6.8% <21 Mbit/s 21 Mbit/s max 50 Mbit/s max 100 Mbit/s Connectivity used most often on smartphones 1) 3X 3Q12 3Q14 Network cost control: e.g. category based traffic management 27% 68% 57% 59% 61% 62% 70% 74% 39% 40% 35% 33% 27% 24% 1) Deloitte Global Mobile Consumer Survey 2014 9 SISÄINEN (Elisa capital markets day 11/2014) Finland Sweden Spain USA Denmark UK Norway Mobile Network Wi-Fi Other/don t know
Lowest mobile data prices in EU markets 18 16 14 12 10 8 6 4 2 0 Greece Malta Spain Hungary Romania Ireland Belgium Portugal Slovakia Poland Croatia Germany EU average Bulgaria Cyprus Netherlands Italy France Sweden Slovenia Austria Luxemburg Czech Republic Lithuania Denmark UK Latvia Estonia Finland Average price of incremental gigabyte in unlimited minute and SMS smartphone tariff plans, EUR
Elisa s mobile networks #3 in Europe in total data transmitted Petabytes 160 140 120 100 80 60 40 20 0 Million customers 40 35 30 25 20 15 10 5 0 11
Large variation of usage per device or per OS Average data usage, MB per month December 2015 Average data usage by OS 2013-2015 12
Change of earnings model progressed well Proportion of data bundles continues to grow 54% of voice subs 2) are new types of fixed-monthly-fee data bundles Majority in 3G speeds, good 4G up-selling potential Usage-based subs (orange) and data bundles (blue) 63% 61% 59% 37% 39% 41% 58% 56% 54% 53% 42% 44% 46% 47% 51% 49% 49% 51% 52% 54% 48% 46% Usage-based subs Data bundles 2) Q2/13 Q3/13 Q4/13 Q1/14 Q2/14 Q3/14 Q4/14 Q1/15 Q2/15 Q3/15 Q4/15 1) ios (iphone), Android, and Windows phones of the total phone base (no tablets) 2) Post-paid subscriptions in Finland (unlimited usage)
And mobile service revenue is growing strongly Revenue 11 % Q4 YoY Data 98% Mobile service revenue, m and YoY change, % Growth 5 %* 3,8% 6,0% 8,3% 11,3% Upselling to higher speeds 165 168 169 169 171 178 183 188 Q1/14 Q2/14 Q3/14 Q4/14 Q1/15 Q2/15 Q3/15 Q4/15 14 SISÄINEN * Keskimääräinen vuosikasvu (CAGR)
Strategy execution Build value on data Accelerate new service businesses Improve performance through customer intimacy and operational excellence
Value to customers with new digital services Elisa Viihde Elisa Kirja Elisa Live Video conferencing services Digital signage Virtual healthcare Omnichannel customer services Remote measurement Elisa Lompakko Pilvilinna Elisa Perhe Virtual datacenter Respa reception registration Povari cloud services Kytkin cloud integration Elisa IoT Omaguru and Yritysguru EpicTV Habbo Elisa Aisti situational awareness Elisa Kilpi security service Elisa Dialogi Interactive SMS Elisa Ring mobile switchboard Elisa Kassa
Elisa Viihde surpassed 200,000 customers 18 November 2015 Consumer Customers Business
and Elisa Viihde mobile application downloaded more than 500,000 times 500,000 mobile application downloads so far Available in all major mobile application ecosystems 19 November 2015 Consumer Customers Business
Measurements at home, data use by physicians Use cases: Asthma monitoring Blood pressure Diabetes Weight monitoring Heart condition monitoring Chronic obstructive pulmonary disease
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Building value with existing data and devices Real time dashboards Dataanalytics Device and data management
Winner of Elisa IoT Innovation Challenge in Slush 24
Global videoconferencing services Over 10 000 delivered service sites in 97 countries 6 900 Video Clients Over 35 million hosted video service minutes in 2015
Systematic execution of strategy yields results 27
Thank You