Price Guide All balances, fees, and charges pertaining to local/foreign currency accounts (USD, GBP, EURO) are quoted to their equivalent in UAE Dirhams. The bank may amend at any time, without prior notice, its charges, commission or fees and reserves the right to levy additional charges at its sole discretion. Tariffs for any services not mentioned in this booklet will be available on request. Account services Finance Cards 1 of 13
Account Services Amounts in AED Customers having salary transfer of AED 10,000 or more OR Customers having minimum monthly relationship balance of AED 100,000 or more Telegraphic transfer SMS banking Basic - nil Premium - aed25/month Basic - N/A Premium - nil One free transaction per month Basic - free - basic alerts Premium - free - full suite of services Cheques 25 leaves 25 leaves Basic: first free 25 leaves 1st Cheque book Free 25 Free Subsequent issuance 25 100 Free Cheque return charges (drawn on own account) 100 Premium: all free 100 Debit card Issuance on account opening Free Basic - free Premium - free Replacement/renewal 25 Basic - 25 Premium - free Free 25 Cash withdrawal from UAE SWITCH ATMs Islamic covered drawing initial arrangement fee 2 free transactions per month Nil 2 of 13
Credit card annual fee Basic: First year waiver Premium: Life time waiver Minimum monthly average account balance 3,000 N/A N/A Minimum Mudaraba investment deposit amount 10,000 10,000 Minimum Wakala investment deposit amount 1,000,000 1,000,000 Relationship balance N/A Basic: N/A Premium: 100,000 Relationship fee 350,000 150/month Minimum term deposit amount 10,000 Investment/term deposit tenures (months) 1, 3, 6, 9, 12 1, 3, 6, 9, 12 1, 3, 6, 9, 12 Minimum balance to participate in Mudaraba pool for profit: Savings, Savings plus 5,000 5,000 Dual account 100 100 Mudaraba investment deposit 10,000 10,000 Transaction accounts (Savings, Savings plus, Dual account) N/A N/A 5,000 Term deposits 10,000 Current account N/A 3 of 13
Balance for profit payment Savings account Monthly average Monthly average Monthly average Savings plus account Minimum monthly Minimum monthly Minimum monthly Dual account Monthly average Monthly average Monthly average Mudaraba investment deposit Period end balance Period end balance Wakala investment deposit Period end balance Period end balance Term deposits Period end balance Profit payment frequency: Savings Quarterly Quarterly Quarterly Savings plus Quarterly Quarterly Quarterly Dual account Quarterly Quarterly Quarterly Mudaraba investment deposit At maturity At maturity Wakala investment deposit At maturity At maturity Term deposit At maturity Transaction restriction for profit eligibility: Savings plus 1 1 1 Others N/A N/A N/A Monthly account maintenance fee 25 25 4 of 13
Bank statements Electronic statements Daily/Weekly/Bi-weekly 1/file 1/file Free Monthly/Quarterly Free Free Free Bi-Annual/Annual Free Free Duplicate statement Printed statements Daily/Weekly/Bi-Weekly 10/print 10/print Free Monthly/Quarterly 10/print 10/print Free Bi-Annual/Annual Duplicate statement (within 1 year) 25/month 25/month Account closure Within 1 year 100 100 100 After 1 year Free Cash handling charges Local currency (LCY) Free Free Free Foreign currency (FCY) (Deposits/Withdrawals) 2% 2% 2% Teller counter transactions free transactions per month charges for additional transactions Unrestricted 5 of 13
Clearing Inward Free Free Free Outward Free Free Free Special clearing Inward Free Free 100 Outward Free Free 200 Stop payment of cheque (or cheque book) 50 50 50 Post-dated cheque retention (per cheque) Free Free 30 Collection: Inward: 100 100 Free Outside UAE (from proceeds) outward: FCY within UAE Free LCY/FCY outside UAE: 0.125% or 250 whichever is 0.125% or 250 whichever is 50 0.125% or 250 whichever is Remittances Inward Free Free Free Local currency (LCY) 20 20 Foreign currency (FCY) 50 50 Outward 75 75 30 Central Bank transfers within UAE 100 100 50 6 of 13
Telex transfers foreign currency or AED outside UAE 50 50 Cancellation/Recall of remittance funds/fate enquiry Additional swift tracers 30 30 Manager's cheque (LCY) 30 30 15 Demand draft (FCY) 50 50 30 Stop payment of DD/MC cancellation of DD/MC 50 50 50 Internal transfer Free Free Free Utility bill payment Free Electronic channels ATM usage: Noor ATM network Free Free Free Other ATMs within UAE: Balance enquiry 1 1 1 Rejected transactions 1 1 1 Cash withdrawal 2 2 2 ATMs within GCC: Balance enquiry 3 3 3 Cash withdrawal 6 6 6 International 20 20 20 SMS banking Free Free Free 7 of 13
Standing orders/instructions Set-up/Amendment fee 50 50 Branches/Kiosks Electronic channels Free Free Non execution of SI due to insufficient balance 25 25 25 Set up/lodgment of DDS 50 50 DDS cancellation 50 50 No Pay response insufficient funds 100 100 Stop payment/replacing DDA with cash 100 100 Certificate issuance Account balance 50 50 50 Audit confirmation report N/A N/A 100 Certificate for trade license N/A N/A 300 Certificate for account closure 100 100 100 Reference letter 100 100 100 Liability letter 100 100 100 8 of 13
Others: Amounts in AED Grace period for non submission of expired documents One month Grace period for non submission of valid documents One month One month 100/Document Cheque Copies Up to 1 year 10/Document 10/Document 10/Document Above 1 year 20/Document 20/Document 20/Document Copy of sales slip for debit cards 25/Document 25/Document 25/Document Copies of document, letters agreements, etc. N/A N/A 100/Document Mailing/courier N/A N/A 50/Shipment 1) Monthly fee of AED25 for customers employed with a company not on bank s target market list 2) Relationship balance is the combined total average balance of current, dual, savings and savings plus accounts, Mudaraba or Wakala investment deposits 3) Monthly fee of AED25 will be charged if the balance falls below the minimum required 4) Corresponding bank charges applicable on remittance outside UAE 5) Option of monthly and quarterly profit payout also available on Mudaraba and /or Wakala investment deposit 6) Customer initiated debit transaction during a calendar month 7) Asset linked accounts, Payroll accounts and accounts with monthly average balance of AED 3,000 and above are exempted 8) Corresponding bank charges also applicable on remittance outside UAE 9 of 13
Finance Amounts in AED Home finance Auto finance Personal finance Personal Priority Personal Priority Personal Priority Salary ICD (overdraft) Processing fee 1% of financing amount (maximum of 100,000 and minimum of 10,000) 1% of financing amount (maximum of 100,000 and minimum of 10,000) 1% of finance amount minimum 500 dirhams & maximum 2,500 dirhams 1% of finance amount minimum 500 dirhams & maximum 2,500 dirhams Salary transfer finance Salary transfer finance 200 Late payment fee 150 per installment 150 per installment 50 per installment 50 per installment 1% of financing amount 1% of financing amount non salary transfer finance Change of post dated cheque (PDC) 500 per change request 200 per change request Non salary transfer finance 1% of financing amount Returned cheque 250 per returned cheque 150 per returned cheque 1% of financing amount 50 per installment Release letter 250 100 50 50 50 per installment 50 per request 50 per request Liability certificate 1,000 per request 1,000 per request 100 100 100 per request 100 per request Temporary release for documents Maximum of 300 per request Pre-payment processing fee - customer s own funds 2% of outstanding financing amount Maximum of 2% of outstanding financing amount 50 per request 10 of 13
Home finance Auto finance Personal finance Personal Priority Personal Priority Personal Priority Salary ICD (overdraft) Pre-payment processing fee - other sources (e.g. Buy-out) 5% of outstanding financing amount Maximum of 5% of outstanding financing amount 100 per request Change of repayment dates 1,000 25 25 Profit rebate as per central bank guidelines Life and property takaful 0.5% per annum 0.5% per annum 1% of remaining balance Profit rebate as per central bank guidelines Valuation fee 3,000 Per valuation 3,000 Per valuation 250 per change Pre approval fees (non-refundable) 1,000 1,000 250 per change At bank's discretion Early settlement in case of buyout (To be adjusted in processing fee) (To be adjusted in processing fee) At bank s discretion Top up processing fee Early settlement charge 1% of remaining balance Profit rebate as per central bank guidelines 11 of 13
Cards Credit card-low plan Credit card-rewards plan Amounts in AED My Wallet card Wafa (new) Credit Card-priority Annual fee Free 1st year - free 2nd year: Classic 150 Gold 300 Platinum 500 Priority 1,000 Processing fee Finance limit upto 74,999 - Fees of 500 Finance limit from 75,000-149,999 - Fees of 1,000 Finance limit from 150,000-250,000 - Fees of 2,000 Late payment fee 100 100 50 150 100 Card replacement fee (Lost/Stolen) 100 100 100 100 100 Cash withdrawal fee - ATMs Local/International 1% 3% or 90, whichever is 0 % 3% or 90, whichever is 3% or 90 whichever is Cash withdrawal fee - on non NB ATMs 10 or 1%, whichever is 90 or 3%, whichever is Overseas transaction service fee 1% 1% 1% 1% 1% 12 of 13
Credit card-low plan Credit card-rewards plan My Wallet card Wafa (new) Credit Card-priority Overlimit service fee 100 or 2%, whichever is 2% or 100, whichever is 150 150 2% or 100, whichever is Monthly paper statement fee 10 10 10 10 Duplicate statement fee 50 50 50 50 50 Repeat personal identification number (PIN) request 75 75 75 75 75 Return cheque fee 100 100 100 100 100 Outstation cheque fee 25 25 25 25 25 Sales voucher retrieval (Non T&E) 50 50 50 50 Sales voucher retrieval (T&E) 100 100 100 100 100 Charge dispute fee At actual At actual At actual At actual At actual Remarks Tawarruk based card Tawarruk based card Tawarruk based card 1) All balances, fees, and charges pertaining to local / foreign currency accounts (USD, GBP, EURO) are quoted to their equivalent in UAE Dirhams 2) Only Priority customers are eligible for Priority Credit card 13 of 13