Brochure HP Workflow Discovery for FSI

Brochure HP Workflow Discovery for FSI

Enhance productivity, improve processes and reduce costs Businesses today need to run more efficiently, and you re probably considering every alternative to help your organization stay competitive. Looking at how your organization manages its document-based processes should be at the top of the list of ways to reduce costs and improve efficiencies. HP provides a workflow analysis that can help you streamline your business processes and help your business stay on track. This consultation leads to the discovery and improvement of your organization s traditional paper-based processes and workflows, which can save your organization time and money, improve your competitive position, and ultimately help you to better serve your customers. If you re not focusing on aligning business objectives, IT priorities and workflow-related improvement projects, your organization risks missing opportunities for cost savings and productivity gains. HP can help verify that your scanning, copying, and printing infrastructure supports the workflows you re trying to execute to best support your high-level business goals and objectives. Then we can help you determine which workflows can best improve the flow of information and documents in your organization. With HP Workflow Discovery, your organization can: Learn how process changes will affect all stakeholders Discover how scanning and printing technology can improve process efficiency Reduce the cost of managing your ever-increasing amount of information Space for image or graphic placement 2

HP Managed Services harness the power of information Inbound: Account opening documents Transaction forms Letters of authorization Service requests Account funding Correspondence Outbound: Client & portfolio proposals Welcome packs Transaction notices Disbursements Account/portfolio statements Regulatory notification Client correspondence Digital signage email/web Digital press Mobile Multifunction printer Scanner Capture Communicate Document and information workflow Connect Workflow & Discovery: Transaction processing Authorizations Customer service Portfolio management Compliance review Product management HP Workflow Discovery is a consultation that evaluates your paper and document-intensive processes, identifies inefficiencies, and then offers solutions to fine tune the process. Through the application of digitization and printing workflow technology, and associated software and services, HP helps you find ways to cut the waste out of paper-intensive processes and continually improve and manage the underlying infrastructure. As part of your document process improvement, HP will provide solutions that leverage functions like scan-to-e-mail, scan-to-folder, fax and workflow capture features that already exist in HP multifunction printers. And, an HP Workflow Discovery can help determine strategies to optimize the output of documents, which lets you print a document where and when you need it as well as help improve security, meet privacy and auditing regulations, and eliminate unnecessary printing. Furthermore, the advantage of converting documents into digital data means you won t need to depend on traditional hard-copy versions, which allows you to accelerate your overall business processes. Leveraging HP s best practices and expertise can drive significant cost savings by helping you create an integrated, end-to-end document management strategy. Staying focused Follow the paper Workflows involving paper are still extremely prevalent for many reasons: costs, regulatory compliance, requirements for signatures and offline usage, external communications. But keep in mind that just because a workflow requires paper today does not mean that it can t be digitized, automated and streamlined in the future. If your organization can relate to pain points such as mountains of paperwork, lost data and wasted resources which can be traced to manual, paper-heavy processes then a workflow discovery is in order. Adapt and evolve Your organization always has key business objectives identified. Goals can include reducing costs and improving quality, mitigating risks and conserving resources, increasing customer satisfaction, and managing capital and assets. These objectives represent the organization at a strategic level, but how can your organization identify, prioritize and implement ground-level workflow initiatives to meet these higher goals? Often these goals and objectives are diluted or changed as they evolve into tactical initiatives executed at the ground level, or worse, no action is taken. Your challenge then, is to manage and turn these goals into projects that not only reduce costs and improve workflows, but also take into consideration the top priorities of the organization. 3

Eliminate Common pain common points pain of points manual, of manual, paper-based paper-based workflows workflows Get control of paperbased workflows Locate information quickly Meet corporate and regulatory policies Automate information delivery Automate manual processes Eliminate errors and lost data Reduce time delays Control explosion of information Tag documents for future retrieval Locate hard to find information Eliminate duplication of data Provide status visibility Share content easily Adhere to regulatory and corporate compliance, policies and procedures Manage data and storage requirements Enhance organizational processes with fast, efficient technology Deliver content in a variety of formats The only constant is change A barrage of external factors can force your organization to shuffle, modify or completely change its high-level objectives. Whether these changes are due to the economy, market conditions, technology innovations or competitor actions, your organization must remain agile and adaptive to change, and so must its infrastructure. Some legacy projects and initiatives may even be working against the goals of your organization, simply because they were identified and launched prior to a change in market dynamics. By shifting paper-based processes to electronic data, your organization will have the capability to save money in today s market and the flexibility to adapt to process change in the future. HP Workflow Discovery HP Workflow Discovery is a set of modular services that can help your organization increase productivity, reduce costs, mitigate risks, conserve resources and reap the benefits that workflow improvements offer. The modular offerings include: Discovery sessions Workshops Assessments Discovery sessions Discovery sessions help you identify key corporate initiatives, business goals, external and internal factors, as well as the resources responsible for each particular area. HP gathers this information to identify all stakeholders in workflow improvements. Discovery sessions may range in scope from organization-wide to departmental and HP typically conducts these sessions via telephone and customer visits. If all stakeholders, initiatives and business goals have already been identified, you can choose to skip the discovery sessions and launch efforts directly with a workshop. 4 Workshops Workshops can help you identify and plan the processes HP will evaluate. During this meeting, HP gathers all relevant stakeholders identified within your organization, and facilitates a data-gathering process and discussion to determine appropriate initiatives. HP begins the workshop process with pre-workshop interviews and surveys of stakeholders to prepare for the on-site portion. Stakeholders involved largely depend on the scope of the engagement, and more specifically, whether the workshop will be departmental or organization-wide. Workshops are typically one-half to one day in length, and yield five to eight initiatives targeted for improvement.

Space for image or graphic placement Assessments HP s assessment methodology uses proven techniques to analyze business workflows within the document workflow environment providing your organization with visibility into its current business processes and costs, as well as an understanding of its strengths and weaknesses. HP s assessment adheres to HP s Lean Sigma methodology, a process that verifies the analysis will follow HP s strictest guidelines for an efficient data collection process. Next, HP arrives on-site to observe the business process in action. HP will not interrupt the process, but will actively document the steps of the process as they occur. During the on-site visit, HP will also conduct interviews or workshops with select end users to more thoroughly detail the workflow and to better understand an end user s roles and thoughts regarding the process. The interviews or workshops will be both group and one on one. After thoroughly understanding the as is state of the workflow, HP will apply both industry and HP s own best practices and experience to provide a specific set of recommendations that your organization can use to improve the process. HP will then present the findings and recommendations to your organization during an on-site presentation to be attended by your stakeholders. You ll also receive a report that documents the entire assessment. Gain true value by harnessing workflows HP Workflow Discovery will give your organization powerful information to improve your business processes. You ll be able to identify the impact of the process changes on all stakeholders, measure the costs, and learn how imaging and printing technology can improve process efficiency. And, HP can bring together all the components of end-to-end information management ecosystem that span from the desktop to the corporate data center. In addition to multifunction printing products, services and solutions, HP can offer clients, servers, storage systems and software components for a complete information management solution. 5

Why HP? For decades, HP has been partnering with leading banking, financial services and insurance organizations, supplying the technical expertise and business savvy required to help position these companies at the forefront of their industry. Today, industry analysts rank HP as a leading provider of information technology and services to the financial services and insurance industries. In fact, 8 of the top 10 financial services and insurance companies are HP Managed Print Services customers. 1 HP also provides a wide range of products and services to the industry that help our customers reach their goals, from mission-critical processing to best-inclass testing, monitoring, security, and analytics along with the infrastructure that supports it. HP will take the time to understand your specific needs, and can help create a plan to optimize your infrastructure, securely manage your digitization and printing assets, and improve your workflow. Get started Contact your local HP representative to: Set up a workshop with us to assess your specific business needs. Establish a plan to implement the best solution for today and into the future. Identify an effective approach that can help you meet your business goals Learn more at hp.com/go/fsiworkflow 1 Based on 2013 Fortune Global 500 and Forbes Global 2000 reports. HP three-part approach HP helps you better serve your customers by accelerating business processes, improving the flow and use of information, and reducing costs. Working together, we assess, deploy, and manage your imaging and printing system tailoring it for where and when business happens. Optimize infrastructure Balance your total digital and hardcopy communication costs with your need for convenient user access and productivity. Manage environment Maintain end-to-end visibility and control of devices, content and workflows. Improve workflow Capture, connect, and communicate information with smart process automation and dynamic content personalization. Sign up for updates hp.com/go/getupdated Share with colleagues Rate this document Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 4AA5-1435ENW, March 2014